#helpdesk-twitch

1 messages ยท Page 96 of 1

unique scroll
#

Anyone know any photoshop software I can download, tried downloading GIMP not working

pine hemlock
#

Paint . net is a thing. Photoshop trial version exists

frosty lantern
#

photoshop software ๐Ÿค” what about Adobe Photoshop?

left sun
#

Hey there great service ! I haven't been able to find if y'all support subscriber points vs subs and I'm also wondering what kind ( if any ) API is available. One more, is there support for custom css styling / animation for the alerts

stuck hamlet
#

Hey @left sun

#

Love the streams (;

#

@pine hemlock introduced me to you!

#

You can find the API doc in he #dev-chat channel topic.

#

What exactly do you mean, subscriber points vs subs?

#

You mean subs vs regular people? :p

left sun
#

Thanks for the love !

#

I'll check out the dev topic.

#

I just see the widget for subscibers count but wondered if the subscriber points is an option. IE: a $5 sub is 1 point and $25 is 6 per twitch

stuck hamlet
#

Ahhh, I see what you mean. I thought you meant loyalty points.

left sun
#

Might not be exposed vis twitch API though

#

*via

#

I can post to suggestions if it doesn't exist. Just thought maybe I missed it

stuck hamlet
#

I think with a bit of magic you we could get that number. But unfortunately, we don't have that widget. Are you a partner?

left sun
#

Hopefully soon !

#

And the reason I ask is because the number of emotes you get is based off the points ;)

stuck hamlet
#

Awesome. I'm routing for you! ๐Ÿ˜ƒ the way we do it, to not spam the API, is we track variables since you start using SE.

#

So I believe counting those would be hard manually, hopefully when Twitch likes us, we can spam the API more (;

left sun
#

I think I "buffed" or modified my session to match what I saw

charred kindle
#

onsla thought u were working

stuck hamlet
#

Yea, as a partner sub points matter but affiliate, not so much. That's why I also asked (;

#

I am

charred kindle
stuck hamlet
#

Yea, you're pretty derpy LULW

left sun
#

Thanks for chatting, I'll check out the API stuff later.

#

I came from revlo/twitch alerts and have been enjoying this so far

#

Told a few friends about it too :)

stuck hamlet
#

I'm glad you are, I'll be eagerly waiting Sunday's stream!

#

Awesome, we really need a referral program! :p

left sun
#

Wow thanks ha ! I feel honored to have so much support

stuck hamlet
#

If there's anything else we can help you with, feel free to ask away ๐Ÿ˜ƒ

#

I promise this support isn't a scam ๐Ÿ˜‰

left sun
#

Okay cool ! Cya Sunday ! I'd happy test out new features if there are any beta / testers needed

stuck hamlet
#

I'll write your name down on the list if we ever do beta testing!

left sun
#

I'm a dev myself so I could prob provide a decent amount of feedback, but that's prob for another thread / topic haha

#

Ok cool, cya !

stuck hamlet
#

Bye bye! ๐Ÿ‘‹๐Ÿผ

unique scroll
#

Question about setting up donations on YouTube, it's a confusing situation but I'll try to explain it the best I can, so I'm trying the stream on YouTube right now, and I have donation link working on twitch but not on YouTube, been looking in streamlabs cant find it, if I put the donation in my YouTube stream the link will lead my viewers to donating to my twitch, plz help, sorry if confusing

edgy kindle
#

@unique scroll We currently do not support youtube but are working on getting that fixed

weary mist
#

Actively working on getting youtube integration ๐Ÿ˜ƒ

unique scroll
#

So just stream on twitch for now?

edgy kindle
#

Yes we'll post a huge update when we get youtube intergration

weary mist
#

for now, yes. But the devs are activily working on getting youtube integration

edgy kindle
#

SCALPER

weary mist
#

it will be a party when that happens

unique scroll
#

K thank you

edgy kindle
#

GO STREAM FAM

weary mist
#

#multitasking

unique scroll
#

How does this guy get the link from streamlabs, sry for being annoying, just trying to figure it out

stuck hamlet
#

We are stream elements, not stream labs.

#

Unfortunately, I will not help you in this case.

unique scroll
#

Ok

stuck hamlet
#

We, stream elements, have a donation link if you'd like to learn more about that.

unique scroll
#

For just twitch right?

stuck hamlet
#

Our donation link can be used anywhere, not just twitch.

unique scroll
#

Oh great, what tab do I find the link

stuck hamlet
#

You would find it in "tipping page"

unique scroll
#

Gonna go live right now brb

craggy stump
#

this may already be reported but is song request command broken at the moment?

#

!sr doesn't work in the chat

edgy kindle
#

@craggy stump Do you have it enabled in default commands?

craggy stump
#

Yes. When going into the dashboard, go to the song request page and enable song request

edgy kindle
#

I'm talking about your command list

#

not the song request tab

craggy stump
#

oo let me check

#

ooooo

#

looks like the command changed to !songrequest

edgy kindle
#

It is songrequest by default with sr as an alias

craggy stump
#

ok that explains it

edgy kindle
#

at least it should be

craggy stump
#

ahhh. ok nvm i noticed it was turned off for some reason .

#

Yep got it working now, lol

edgy kindle
#

Glad I could help

unique scroll
#

@stuck hamlet

edgy kindle
#

@unique scroll https://streamelements.com/tip/<yourname>

stuck hamlet
#

Hello?

#

Tanks derpy

edgy kindle
#

@stuck hamlet Set yourself to DnD :D

stuck hamlet
#

No chance boss

#

I have servers I actually need pings for

edgy kindle
#

Ah

#

then you can always set a specific silence for this channel via server notifications

unique scroll
#

Thank you guys for being a big help!

#

@stuck hamlet you said the donation can be used for any platform? Or just twitch right now?

stuck hamlet
#

The donation link itself can be used anywhere.

unique scroll
#

But I'm saying for when I stream on YouTube, where could I get the link for People to donate to my yt stream

ancient wigeon
#

I don't have a cup for my bits. They've all fallen off my screen, there's nothing to collect them.

#

Please help. Kappa

edgy kindle
#

@ancient wigeon Soon man soon

#

it's killing me too

#

cause it's killing you

#

You're just a hobo who lost their cup

weary mist
#

@unique scroll the link will be cross platform once we release the other integrations

unique scroll
#

@weary mist when will that be?

edgy kindle
#

When we get it done :D

weary mist
#

Youtube is the one being worked on right now

#

It is the primary focus along with dashboard access and the cup that Paladin-Goo is addicted to

ancient wigeon
#

I wouldn't think of it as an addiction

#

more a fetish

#

Kappa

lime zodiac
#

Is there a way to copy alerts I've made from one overlay to another overlay?

ebon osprey
#

backup playlist doesn't show song playing

hexed herald
#

Is it possible to have a timer use one of my commands. Basically running the command on a timer?

weary mist
#

In a way, yes, and in a way, no

#

Only if you created the command custom, then you can put that command line into the timer, and it will run that

unique scroll
#

I know you guys don't answers stream labs questions but I feel like this one is important it's asking for my Social Security number should for donations should I enter it or not

weary mist
#

most likely it is asking for that to report for taxes

#

or something else entirely

unique scroll
#

Just seems suspicious

weary mist
#

Kinda, but there might be a reason (chasing people over to StreamElements Kappa)

unique scroll
#

I'll just stay with stream elements than they are better anyway โค

weary mist
#

๐Ÿ˜ƒ

oblique crag
#

I've posted about this error before, but nothing has changed. Anyone have any updates? Screenshots inc...

weary mist
#

prepares

oblique crag
#

These are the only 4 tips showing up in my tips. Total. But it shows out of 6.

What happened is someone donated as anonymous on accident, so I edited it to say their name, and it duplicated their tip for some reason. So I deleted it. But its still showing up.

Same with cosmic shane. His name used to be cosmic sol, so I updated it to show cosmic_shane, and it duplicated a tip.

#

Mind you, I have the calendar dates wide open, so the calendar is not why its not showing the other two tips.

And I can't click on any of the arrows.

Also- my net went out, which is why these are mobile screenshots. It shows the same on the Desktop site.

weary mist
#

it is an interesting bug, and I remember putting that on the bug list. It is there to be fixed

oblique crag
#

Ahh, okay. Sadface.

#

Luckily, it won't be an issue going forward, thanks to the "force them to login" button

#

But I want to have things show accurately from the past too.

hexed herald
#

@weary mist so only custom commands and not default?

stuck hamlet
#

you can create a timer of the default commands

hexed herald
#

Didn't work. It just types it out but the command doesn't execute.

#

If I then type it. It will execute. @stuck hamlet

stuck hamlet
#

not like !command, but the actual output

hexed herald
#

Oh see I was trying to use the quote command.

#

Because it could put out random questions to viewers. Is that possible?

stuck hamlet
#

Unfortunately not :/

hexed herald
#

I'd I used a different bot to put it out would that work?

stuck hamlet
#

yee

hexed herald
#

@stuck hamlet is the ability to do what I originally asked even on the road map? I really hate the idea of having to use 2 different bots.

stuck hamlet
#

dont think so

mellow jacinth
#

in a chat command how do you mention more than one user say you want make a command saying "Hello $(user) I would like you to meet $(user2). Welcome to $(channel)'s stream!

edgy kindle
#

@mellow jacinth Well for that you would do like Hello ${1} I would like you to meet ${2}. Welcome to ${channel}'s stream! or however the (/{ goes

mellow jacinth
#

@edgy kindle I'm sorry the "(/{"?

edgy kindle
#

I keep forgetting if its { } or ( ) for variables

mellow jacinth
#

ohh

#

I see

#

and how exactly does ${args.word} works because it doesn't seme to work (then again I'm just a mod so)

edgy kindle
#

but anyways the command would be sent like !hey Derpy Manny

mellow jacinth
#

I see

#

and if it's empty it won't send right?

edgy kindle
#

Yeah

mellow jacinth
#

well the args.word

#

am I to assume the "args" in ${args.word} is {1 , {2 ....etc

edgy kindle
#

${args.word} you have to specify a word for it to send

#

so like if you have Hello ${args.word} you would have to do like !hello Derpy

#

if its anything but a word it wont send

#

at least thats my take on it

mellow jacinth
#

I'm a bit confused how you'd program it into a command

edgy kindle
#

@weary mist Confirm?

mellow jacinth
#

I ask because the results aren't what I expected lmao

edgy kindle
#

no not like that lol

mellow jacinth
#

then I guess I'm misinterpretting

#

sorry for the trouble and thank you for the help by the way!

edgy kindle
#

np

#

Only works if input does not have symbols in it <- the description of ${args.words}

#

so like

#

${args.words} as is and then you send !hello .,-!@#$%^&*() it will not send however if you do like !hello Manny it will reply back Manny

mellow jacinth
#

hmm I see

#

but how would I say that into the command?

#

as an option?

#

in the !cmd add !commandname

edgy kindle
#

Okay so if you're wanting to do it by command you would do !command add !<command> <message including variables>

#

without < >

mellow jacinth
#

uhuh

edgy kindle
#

Better example being..

#

!command add !roll ${user} rolled ${random.1-100}! would output Derpy rolled 95!

#

@mellow jacinth

mellow jacinth
#

I see how that works

#

but in the args.word

#

how you say it treats it like a word

#

a string?

edgy kindle
#

I'm guessing

mellow jacinth
#

of course unless I'm doing it wrong

#

but it won't treat it like the other ones I've done

#

like ${user.points}

edgy kindle
#

Try sending a message with a word instead of symbols

mellow jacinth
edgy kindle
#

Then I have no clue LUL seems broken

mellow jacinth
#

lol

edgy kindle
#

i'll write that down then

mellow jacinth
#

I was so confused!

#

Thank you derpy

#

might wanna check args.emote too

edgy kindle
#

THat one should work as intended as long as you set it as an emote

#

Let me open up my chat real quick

#

hmm

#

doesnt seem to be working either

mellow jacinth
#

yeah was about to send that

#

lmao

#

sorry if this is some unnesisary trouble, I've been asking a lot of support in the past few days

edgy kindle
#

its fine

#

we're here to help

hexed herald
#

How do I recreate the quotes command in a custom command so I can make it just say instead of reply?

edgy kindle
#

@hexed herald Explain a little better?

hexed herald
#

So on custom commands you have the advanced option to have it say, reply, or whisper. Can I do that with a default command?

edgy kindle
#

Sadly not; You're talking about it tagging the user right?

hexed herald
#

Yep

#

Ok, then can I recreate the quote command as a custom?

edgy kindle
#

You would need a customapi to do that; give me a few moments and i'll see if i can find you one

hexed herald
#

Ok, that would work for me I think.

edgy kindle
#

@hexed herald This is from nightbot but it might work the same https://community.nightdev.com/t/customapi-quote-system/7871

When you click on the manual generate link and go to create the 3 commands you will replace $(querystring) with ${1:} and they should work

hexed herald
#

ok, i'll give it a try

mellow jacinth
#

apparently ${time.TIMEZONE} only accepts CET and UTC

#

everything else goes to UTC

hexed herald
#

yep

weary mist
#

@mellow jacinth check out the pinned message ๐Ÿ˜‰

stuck hamlet
#

Manny what time zone are you looking for?

hexed herald
#

@edgy kindle unfortunately the nightbot bit didn't work

stuck hamlet
#

You just have to know how to sweet talk it

mellow jacinth
#

PogChamp

#

I feel bamboozled

hexed herald
#

@edgy kindle I guess thanks for the try. I'll probably just stick with nightbot for botting and SE for the overlays. Have a good one

mellow jacinth
#

india's timezone as well as PST which is there @stuck hamlet

#

IST

edgy kindle
#

@hexed herald Well you can still use us for the bot LUL

hexed herald
#

I've just already got nightbot. The quotes thing was something I was going to use for a series of would you rather questions. I can't get it going though without manually putting in the code myself though.

weary mist
#

have you though about trying the 8ball system?

edgy kindle
#

^

mellow jacinth
#

that i know

edgy kindle
#

@hexed herald

weary mist
#

you can put in a TON of options, and it will randomly through out what you insert

mellow jacinth
#

google

#

goob*

#

give me a sec

hexed herald
#

@weary mist I ahve considered that first. Again, doesn't let me change the command name though.

edgy kindle
#

That probably would have been something you could have mentioned LUL

hexed herald
#

Also, wouldn't be automated

edgy kindle
#

no but you can set an alias

hexed herald
#

the automation is what i'm after.

weary mist
#

you can automate it, I have helped someone set up a new command for the 8ball before, I just have to find it

hexed herald
#

that'd be great.

#

i tried to set a command on a timer yet but it just put it in as text.

weary mist
#

thus if you can put it into a custom command, you can put it into a timer, thus automated

hexed herald
#

@edgy kindle how do i set an alias on 8-ball. i don't see the option

edgy kindle
#

Oh right NotLikeThis i forgot module limitations

#

@hexed herald Give scalper a few moments though

#

he's working on a solution

hexed herald
#

ok, sounds good.

mellow jacinth
#

@hexed herald wait you can't use the quotes in SE?

#

or you have a nightbot API for it already?

hexed herald
#

i can use the quotes. what i want is for the random quote command to fire off on a timer essentially

#

but if i put !quotes on a timer, it just puts that as text and doesn't execute the command.

#

it seems the command is only accepted from external sources

mellow jacinth
#

ahhh

edgy kindle
#

@hexed herald Sadly you're right but for good reason. It stops someone creating a command that requires higher access to use

weary mist
#

plus looping

mellow jacinth
#

yeah I see what they mean you

weary mist
#

looping is bad

mellow jacinth
#

well there is one crazy way around it

#

but it's dumb

#

and really a poor man's way

hexed herald
#

the only thing i've thought of is to use a nightbot timer to hit the command to have SE execute

mellow jacinth
#

Get nightbot to have a timer that calls the command that is made by StreamElements

hexed herald
#

but at that point i'm still using nightbot to do the only thing i want that nightbot doesn't have

#

agreed, it's dumb.

lament blade
#

the song queue is "empty" but not really

hexed herald
#

i'll see what scalper comes up with

mellow jacinth
#

and you won't throw all the quotes into the timer?

hexed herald
#

if i did, it would push out the timer I have for follow/social media info out to several hours instead of every half hour

weary mist
#

@lament blade due to youtube limitations on the API, we can't pull the info from the backup playlist, but requested songs should still show up on your overlay, if that is what you mean

lament blade
#

No I have 15 songs in the list acording to the request number in chat

#

but the queue is empty

hexed herald
#

@edgy kindle is there a way to set like 20 timers but have one make sure to take precedence and go every half hour for example?

weary mist
#

have you changed your name recently on twitch?

lament blade
#

No, I'm staff... I am the same across platforms forever

edgy kindle
#

@hexed herald Yeah set chat lines to 1 and set the time on it to 30 minutes

hexed herald
#

what if i set 2 timers to 30 minutes

#

would they fire together?

edgy kindle
#

only if the chatlines were the same too

hexed herald
#

and also if the chat line requirements were met i guess right?

edgy kindle
#

yeah

hexed herald
#

ah, that won't work then either i guess. thanks though

#

was thinking i could put all the questions as individual timers but at that point i'd be asking 20 questions at once or some of them would super rarely be asked

weary mist
#

you can set chat lines to zero

#

its what I do

hexed herald
#

but if i set 10 timers to 10 minutes 0 chat lines, wouldn't they all fire every 10 minutes?

weary mist
#

yes, that is what I believe it does. I am still looking for a solution to your thing as well. It might take some time, I have a few ideas rattling around

hexed herald
#

ok, i'll probably get to bed in a sec. If you do find something, it'd be great if you could either tag me in it or message me so I can find it later. Thanks for your help!

vestal stag
#

hello

keen bear
#

Howdy! I was wondering if there was any way to set giveways to only include followers or higher statuses within SE

keen bear
#

Derp, please disregard, I math'd it to death ๐Ÿ˜„

tight harness
#

I'm pretty sure it's been suggested ๐Ÿ˜ƒ

dense prairie
#

good morning everyone ๐Ÿ˜ƒ i'm adding some sounds in my stream store right now and i was wondering if it is possible to disable the bot response for some stream store items. for example if i play a sound with !redeem "soundname" i dont want the bot to answer "StreamElements: <user> , you successfully redeemed <soundname> for 10 <currencyname>. "

tight harness
#

It doesn't put a message in the chat for sound redemption, at least it doesn't for me seanDerp

#

Have you tried it?

dense prairie
#

yea i tried it. maybe i set something wrong

tight harness
#

My guess would be that if they redeem it via the store page it doesn't put anything in the chat, which i'm pretty sure is how my community do it

dense prairie
#

true.. i see what you mean and your right. would it be OK if I add it to the feature-requests that you can toggle chat response on/off when you add a new item in the store??

tight harness
severe dawn
#

Is it possible to change the botname on streamelements ?

tight harness
#

Not currently

severe dawn
#

ok thank you for the wuick reply !

#

quick*

coarse cypress
#

HEY ALL! Changed my twitch username today and now my bot isnt in chat and my commands arent working

#

plz help

stuck hamlet
#

@coarse cypress part the bot on the dashboard, sign out of SE, sign back in and make the bot join

coarse cypress
#

ill give it a shot

heavy junco
#

Hi, is there a way to do subscriber alert variations randomly?

fossil thunder
#

hello, how do I make the bot say custom messages randomly in the chat? Can't find the option...

severe dawn
#

go to timers and make custom messages

jolly flame
#

Hey guys, every time I try to add requirements into store items and click save, they seem to disappear all together. I've tested the items and they work apart from the requirements, they just aren't showing up, any help?

severe dawn
#

Blaneandgame: if you set up alerts with streamlabs you can set them randomly. Streamlabs can be imported to streamelements

fossil thunder
#

thx Ligi

severe dawn
#

no problem ๐Ÿ˜ƒ

calm grail
#

We utilize the overlay manager on our channel which is team based channel raising money for charity 7 days a week. We have 13 on our team. To make our setup easier I utilized the overlay manager and built all the elements and graphics into 1 browser source they use in their scene setup. For most people it works fine but I have a couple when using this browser source are experiencing high CPU usage. If they disable the browser source and just use the local graphic files everything drops and works good for them but if they use the browser source I configured through Stream Elements their CPU usage spikes to almost 100%. Was wondering if any kind of support could be offered.

restive drum
#

so is there a way to manually reset the countdown timer on my "stream starting overlay"?

hexed herald
#

@restive drum in obs you can say turn off when not visible as the scene option. Check that and it will restart the timer when you leave and come back to the scene.

restive drum
#

awesome ty

edgy kindle
#

@calm grail Sounds like a hardware issue if only some of them are experiencing the issue; Are you using super themes?

#

or maybe kappagen?

stuck hamlet
#

xanUp if some are, might be hardware issue.

tall raptor
#

Hi @everybody I'm trying to understand song requests on Twitch, I requested a song on my own channel and it says its playing but I dont hear it , Can somebody help me out
Does it not work because I am not streaming?

edgy kindle
#

@tall raptor Do you have ground control open or your song request page?

tall raptor
#

No I actually dont know, I am super new at this if you tell me how I am good at following directions

edgy kindle
#

On your dashboard you can leave the page open on your song request tab and it should play the songs or by downloading the Ground Control application

tall raptor
#

ok on my way thank you so much

ancient wigeon
#

The world. It has no cheer cup

#

Lemme cheer

#

Pls

silk patrol
#

@ancient wigeon It was removed because the new and improved version is on its way

weary mist
#

@silk patrol oh, he knows, haha. He comes back every day just to see and dream about it

edgy kindle
#

@silk patrol He's well informed but due to the miscommunication about the actual ETA for it for the past week or two he's getting pretty hyped but it's doing him no good

gray obsidian
#

Can I set up streamelements on my phone?

edgy kindle
#

From what I understand you can use everything except overlays unless you have an application that allows for browser source

gray obsidian
#

K

stuck hamlet
#

If you're using an app to stream, they usually support browser Source @gray obsidian

#

If you're streaming with twitch's app, unfortunately, they do not.

supple crescent
#

can you controll my friends streamelements ?

edgy kindle
#

@supple crescent Not currently but it is a coming soon feature that hopefully is out at the end of the month

supple crescent
#

ccan someone head me a PM ? ๐Ÿ˜ƒ

ancient wigeon
#

I planned a large party for the cups release this week. At least 3 1/2 of my friends were gonna be there

#

but the cup no showed

#

sad Paladin

ruby ivy
#

Hii

#

When I setup SA I integrated twitchalerts aswell

#

I disabled everything on the twitchalerts side and still I get double notifications on stream (the SA ones and the TA ones)

edgy kindle
#

@ruby ivy SA?

ruby ivy
#

*SE

#

my bad

#

StreamElements

edgy kindle
#

Did you make sure to remove all your old browser sources? Are you recieving notifications while your overlay editor is open? Do you have multiple scenes with different overlays?

ruby ivy
#

@edgy kindle I deleted all the old browser sources and replaced it with a new one (an overlay created on with SE). I do recieve notifications when the overlay editor is open. Only the SE notifications pop up and not the TA notifications.

edgy kindle
#

Alright and what about the last question

ruby ivy
#

@edgy kindle checking it right now since I have some un used old scenes in obs

#

@edgy kindle I am currently only using 1 SE overlay or are you refering to TA overlays?

edgy kindle
#

Last question; Do you have overlayeditor and obs open at the same time?

ruby ivy
#

no

edgy kindle
#

Alright so all the basic questions are out the window; so how many widgets do you have for your overlay?

ruby ivy
#

Thing is that I hear the SE and TA alerts at the same time. Both have different sounds and notifications ๐Ÿ˜ƒ

edgy kindle
#

ah

#

so yeah if thats the case you probably do have some alerts still in obs

ruby ivy
#

I deleted all the old TA stuff

#

even deleted everything on the TA dashboard and ''muted'' everything

edgy kindle
#

For your overlay editor

#

can you go into your layers and click on them to see what widgets you have and check for duplicates?

ruby ivy
#

one sec I am on it ^^

edgy kindle
#

Sounds like you might have added some widgets on top of imported ones

ruby ivy
#

Using: AlertBox, Latest Sub, Top Donator, Recent donations, total subs

edgy kindle
#

Alright and were there any duplicates?

ruby ivy
#

no

edgy kindle
#

Alright ima dm you real quick

ruby ivy
#

okay ๐Ÿ˜ƒ

mossy osprey
#

Hi guys

#

Is the bot down?

edgy kindle
#

@mossy osprey Shouldnt be :D what are you trying to do

mossy osprey
#

It isn't active in chat

edgy kindle
#

Did you check the viewer list?

#

@mossy osprey ^ and make sure the bot isnt banned /unban StreamElements; if its not in your chat and not banned on your main dashboard for SE make sure the bot has joined the channel and the button on the right doesnt say "Join Channel"

hexed herald
#

@weary mist any chance you were able to find anything?

weary mist
#

Yes, I did. I am out of home right now, give me maybe 30-45 minutes, and I should be able to do exactly what you wanted:)

latent fjord
#

Hello I really need help.

#

All I want to do is wipe every single user in my database to start fresh

#

how can this be done

#

@here

#

):

stuck hamlet
#

Wipe the leaderboard? This can be done on the leaderboard page

latent fjord
#

oh so then no one will have points right?

#

like a frest start? @stuck hamlet

stuck hamlet
#

Yea

strange pagoda
#

Is it possible to give mods/specific people the ability to edit your commands?

edgy kindle
#

@strange pagoda Mods yes :D

strange pagoda
#

Only available in chat, or can you edit that from the commands page or something?

edgy kindle
#

Right now only in chat

#

Supermod access will be coming soon

strange pagoda
#

soonโ„ข ๐Ÿ˜‰ Jkjk, thankya

edgy kindle
#

@strange pagoda If you set someone to supermod status in your dashboard head on over to the default commands you can change the required rank for !command add/remove/edit/options/show

strange pagoda
#

Sounds good, thanks ๐Ÿ˜ƒ

lament blade
#

So i have a new problem, ''train count'' at the overlay is not working, its not counting, i would like to use it for followers, how do i fix this?

fresh tusk
#

I changed my Twitch link and now I cant find where to edit on streamelements help ๐Ÿ˜ซ

edgy kindle
#

@fresh tusk Part the bot, log out, sign back in, join bot

fresh tusk
#

@edgy kindle ily โค

frosty zealot
#

@lament blade did you change the "Train type"?

lament blade
#

@frosty zealot yes, could i use a test follow

frosty zealot
#

you should be able to use the event emulator in the editor to see the Train count go up.

lament blade
#

@frosty zealot i discovered that the sub counter is working, but if i make a new widget with follower train its not couting

#

isnt that strange?

frosty zealot
#

I'm not seeing that in my overlay ๐Ÿค”

#

I can have one of each type all running

lament blade
#

tips is also working haha

#

๐Ÿ˜ฆ

#

lets make a new overlay

verbal stag
#

Hey there! I was just wondering if it is possible to change the bot's name as it appears in the Twitch chat. And sorry if I've posted this in the wrong area!

clever mango
#

Not at this time. It might be possible in the future.

verbal stag
#

Okay, thank you so much @clever mango ! I appreciate it!

clever mango
#

You're welcome

latent fjord
#

Thanks @sacred edge for the help!

#

How do I become a champion?? @here

lean valve
#

Please, How do I test the alert box?

weary mist
#

@lean valve when in the overlay editor, use the pink button at the bottom left. You can test all the events there

lean valve
#

I have on more question. I have subcribers, but they didnt pass out to here, so my recent sub thing is empty... how do I add it?

tame ivy
#

Hey guys. I am wondering how I can get my loyalty system to whisper the amount of points instead of writing it in the chat?

weary mist
#

@tame ivy you can create a custom command using the ${sender.points} variable, and in the advanced settings, set it to whisper the person

tame ivy
#

is there a guide for this anywhere?

weary mist
#

not really at the moment

#

@tame ivy that should be an image guide for you

tame ivy
#

alright, thank you so much!

gusty vine
#

Question about the /roulette function in SE

#

Do channel mods have a higher chance of winning or is the win rate the same for every person?

clever mango
#

Same for all

gusty vine
#

Thank you

sharp elbow
#

Is there a "give all" option for points? I'd like to be able to give everyone at the begining / end of the stream points but I can't figure out if its even an option.

#

EXP: !GiveAll 200

edgy kindle
#

@Gravitykitty๐Ÿฑ#7517 There is !addpoints all <amount>

weary mist
#

!bonus all works as well

#

(alias)

sharp elbow
#

AHHHH ok thank you! It would be cool if there was an option for "only" the people that are currently in your chat. ๐Ÿ˜ƒ

weary mist
#

that does only give it to people currently in your chat

sharp elbow
#

Kappa hahahaa โค You knoew what I mean. ๐Ÿ˜‰ ๐Ÿ˜‚ ๐Ÿ˜›

tight harness
#

You meant only active viewers? ๐Ÿ˜›

sharp elbow
#

yes ๐Ÿ˜ƒ

unique scroll
#

Not a streaming question but, tried downloading the twitch app on my desktop and this pops up, guessing just shortage of hardware on my desktop

frosty zealot
#

That is probably an issue that would be better to pose to Twitch support @unique scroll

unique scroll
#

Oh ok I'll email them

supple oak
#

Is there a listing of all the fonts and examples?

clever mango
unique scroll
#

How do I add !sr, in default commands?

clever mango
#

It's already an alias for !songrequest

rare umbra
#

Hi there, is there an option to choose what emotes pop out of your KappaGen?

clever mango
#

There sure is

#

For emotesplosion

#

It's in the kappagen widget settings

rare umbra
#

Found it! It was hidden in the bottom, thank you!

strange pagoda
#

Any way in OBS to stop the alerts from disappearing for a split second on each scene switch, without making them all sound off on each notification? :/

#

OH MY LAWD, INGENIOUS WORKAROUND, HIRE ME lmfao, make a duplicate overlay, mute all sounds in that one, no need to have them unload when not visible \o/

#

Slight desync, but if it's not timing-sensitive to visuals and is a generic alert sound, should be fine

supple oak
#

hmmm interesting... The font that I want does not work. Is there a list that is supported by Streamelements?

clever mango
#

All google fonts are supported

supple oak
#

Except Nunito apparently... I'll keep digging thanks.

clever mango
#

It's working here ยฏ_(ใƒ„)_/ยฏ

#

Are you using chrome?

supple oak
#

Yup I am...

clever mango
#

Try reloading your editor

supple oak
#

I should have mentioned, in the editor it works fine but when I save and then launch it it doesn't match up.

clever mango
#

You need to refresh your browser source

supple oak
#

dur dur dur. Thanks @clever mango I'll go /headdesk now.

clever mango
strange pagoda
#

@clever mango Do you foresee any problems using my solution?

clever mango
#

Honestly, I don't understand what you're trying to do and what the the problem is MingLee

#

Are you switching scenes while alerts are playing?

strange pagoda
#

Basically when I switch scenes, you can see the chat box flicker in and out of existence, and event list is reset too, due to it being unloaded frome not being visible, but my workaround is to make a duplicate overlay, have that one make no sounds at all, that way I don't have to have it unload when not visible

clever mango
#

Have one overlay that has your alerts, chat, and events list

tight harness
#

Would mean a little more CPU usage but if it works then it works seanDerp

clever mango
#

don't shut that one down when not visible in OBS

#

Then make normal overlays and without those three and shut those down when not visble

strange pagoda
#

TRUE, TERRA PogChamp

#

Much more elegant

stuck hamlet
#

Or, just use Studio mode when switching scenes

winged hedge
#

question. I want to set up a command that will output my emote on either side of a viewers name to use as a greeting in my chat.. but this format didn't work. ivanabHeart ${1} ivanabHeart.. the emotes didn't show in chat. Did I do it wrong?

clever mango
#

The bot isn't able to use a twitch sub emote

winged hedge
#

Well darn..

stuck hamlet
#

It needs to be subbed

#

And you're only able to get it to sub to you if 1) you're a partner, 2) you have a friend and twitch

winged hedge
#

Oh.. well I don't know if I can do that... ๐Ÿ˜ฆ

#

I am only an affiliate sadly.

clever mango
#

The SE bot can use BTTV and FFZ emotes

#

including channel emotes that you can upload. Just an idea

winged hedge
#

Oh.. so I need to put one on BTTV?

clever mango
#

If you do, the bot can use it

winged hedge
#

Okay I will look in to doing that.. I have a second heart emote I was going to use as a Top Tier emote but I may use it for BTTV.. Thanks.

clever mango
#

You're welcome

gritty oxide
#

Could anyone help me with a KappaGen question? I can get it to work fine for follows, subs, etc. But just chat emotes will not work. I have Show chat emotes enabled. Not sure what else I can do.

ancient wigeon
#

Do you have that set to subscriber only?

gritty oxide
#

nope

ancient wigeon
#

Yeah, only idea I had x_x.

clever mango
#

DM me your overlay link please and I'll take a look

uncut notch
#

is it possible for viewers to use stream elements to play sound FX or .gif/.mp3/videos etc. in exchange for currency?

clever mango
#

@uncut notch Yes, using the stream store

uncut notch
#

they have to redeem it?

clever mango
#

You can have viewers redeem a SFX to play or an image/sfx combination

jagged thorn
#

Is there a known issue with paying out loyalty points for events (hosts, donations, bits, etc.)? My viewers have been mentioning they don't get bonus points for these events. I've chalked it up to the 10min payout intervals, but they still claim they don't gain their bonuses even after the time.

clever mango
#

Well, you want them to pay currency for it to show/play right?

uncut notch
#

yes

clever mango
#

Looking into this @jagged thorn

uncut notch
#

@clever mango do they have to use the redeem command?

clever mango
#

Yes, or any alias you set for the !redeem command

#

followed by the "item" name in the store

uncut notch
#

and you can add the images/videos into the scene?

clever mango
#

Not video but image OR sfx OR image/sfx

#

.png, .gif, .jpeg, .jpg, .mp3, .aac, .wav, .ogg

#

If you want the combination, use stream perk as opposed to sound effect and check "this item shows an alert"

uncut notch
#

sure. So when I place the store redemption element into my overlay, do I need to disable its own alert sounds or images?

clever mango
#

The alert in the widget is the backup in case the redemption does not have an image/sfx

uncut notch
#

oh OK, so how do I place the redemption into my overlay?

clever mango
#

correction: in case the stream perk does not have "this item shows an alert" checked

#

store redemption widget

uncut notch
#

excellent, thanks!

fathom raptor
#

Hey! Can i use streamlabs donation system and streamelements together?

unique scroll
uncut vessel
#

no but the same thing happens to me

unique scroll
#

Tried resizing it

uncut vessel
#

yep

unique scroll
#

Idk what size I should put it to

edgy kindle
#

@unique scroll @uncut vessel Are you guys setting the browser source resolution to 1920x1080 and hitting CTRL+F to fit to screen?

uncut vessel
#

no i will try

unique scroll
#

How many frames?

#

Guessing 60

edgy kindle
#

i guess? we just set the resolution

unique scroll
edgy kindle
#

Np

uncut vessel
#

thanks @edgy kindle it works now

edgy kindle
#

Remember to enable Shutdown source when not visable

#

That will disable the overlay when you're on a different scene

unique scroll
#

Where is that

edgy kindle
#

Where you changed your browser source resolution

fathom raptor
#

Can i use streamlabs donation system with streamelements?

edgy kindle
#

@fathom raptor As for your issue; You can but each tipping service will provide different stats for their widgets

fathom raptor
#

I receive donation by streamlabs and streamelements give points based in the tip ?

edgy kindle
#

Nah not like that

#

You would have to manually add points to each person for people who used SL tipping

stuck hamlet
#

If you use our tipping service, with our bot, people will automatically be added points.

silver zodiac
#

is stream elements canceling out my stream labs follow alerts?

weary mist
#

@silver zodiac not sure what you mean by that

silver zodiac
#

it seems to work on some scenes and on others only the elements follow is showing

#

labs alerts show up on one scene with elements. but on another scene labs doesnt show but elements does

edgy kindle
#

May I ask why you have both SL and SE with alerts for both enabled?

#

It just seems counter-intuitive

silver zodiac
#

lol i hear ya, thought i turned it off in elements. let me double check im not being retarded XD

weary mist
#

๐Ÿ˜ฆ

silver zodiac
#

apparently im just dumb, ill be back with a real question later XD

silver zodiac
#

is there a way to make multiple follower alerts, so its not the same alert for every follower?

full sorrel
#

How to do I stop streamelements from responding to song requests when its disabled?

frosty zealot
#

disable the command from your dashboard

full sorrel
#

Thanks @frosty zealot

sharp raven
#

Is the only option for Last follower text to be centered? I tried messing with Text margins but I would like to know what people use to left and right aligned

echo hound
#

Someone just subbed with prime but it didn't play a notification, why?

lament blade
#

Soooo is it possible to have different alerts depending on the overlay?

#

Or is it universal if you use the same Alertbox?

cobalt prism
#

I subbed to @echo hound with prime, but the notification didn't play? any idea why?

sharp raven
#

@cobalt prism not sure if Twitch fixed it, but did you hit the share button in the chat box?

cobalt prism
#

No i didn't, would that have anything to do with it?

sharp raven
#

@cobalt prism It has happened to me in the past, where the notification would not show up until I hit the share button. That or refreshing chat usually worked for me

cobalt prism
#

refreshing chat worked

#

the share button showed back up

#

thanks

sharp raven
#

It is a feature Twitch added to allow new subscribers the ability to leave a message. The caveat is that you need to refresh and share ninjasSHRUG

white orbit
#

is there a way to make ur own !addpoints cmd

#

im trying to nest it in an other cmd

weary mist
#

not right now, it uses internal variables

fair rampart
#

SE seems to be deleting its own links in chat?

#

I just noticed it. I don't think it was happening before today.

#

It definitely wasn't actually.

#

Also how do you setup Discord integration? I can't find that anywhere.

unique ore
#

There's discord integration?

devout sentinel
#

This may be a stupid question. In order to have the donations to add points to a user, I have to use the tipping link through streamelements?

weary mist
#

there is no discord integration at this time

#

@PhunkGames#6087 yes

devout sentinel
#

How do i prevent my paypal from showing on the tipping page?

weary mist
#

once you put your paypal onto SE, it activates the tipping page. There is no way right now to remove it

devout sentinel
#

So there is no way to hide my paypal email on the tipping page? Sorry not sure if thats what you mean

#

Nevermind, Sorry, I answered my own question ๐Ÿ˜ƒ Thanks though

devout sentinel
#

How do I get the currency to add for every donation?

weary mist
#

it should automagically as long as they donate through your SE link

devout sentinel
#

Thanks. Is any sort of tax info required like in streamlabs? I feel like i recall needing that for StreamLabs

loud plover
#

When I put a backup playlist URL in, only the 1st song is being loaded and played. After that song is finished, it just stops playing music altogether. Any suggestions?

weary mist
#

@PhunkGames#6087 nada

#

@loud plover you have to have the video showing for the first laod

#

once the page loads, then you can hide it. It is a bug with the youtube embedded player

loud plover
#

Excellent! Thank you! Just want to say I'm loving my switch to StreamElements so far, keep up the good work!

weary mist
#

โค

devout sentinel
#

Will any tax info be needed to streamelements? I feel like i recall needing it for streamlabs

weary mist
#

nope, we don't require tax information. you handle all that personally

devout sentinel
#

is there any way to delete info i have imported from streamlabs? thank yo ufor all the support

#

it ended up giving a bunch of points to people from the past, so these points would be competely inaccurate

stuck hamlet
#

You can't to remove all points or just streamlabs import?

devout sentinel
#

streamlabs

stuck hamlet
#

Removing JUST SL import would be impossible :/

#

Unless some manually

devout sentinel
#

ah

#

i used the currency system today

#

and people have points

#

then after stream i decided to load streamlabs to it

#

and now everyones phunks are completely off

#

no way that can we reversed?

stuck hamlet
#

Phunks haha

devout sentinel
#

hahaha sorry

#

the point currencies

#

points*

stuck hamlet
#

Unfortunately not

#

I figured

#

Everyone says the name of their currency

#

I'm use to it ๐Ÿ˜ƒ

devout sentinel
#

Hahaha habbit i suppose ๐Ÿ˜›

#

This is unforunate, because 99% of these points were already redeemed throughout another curremcu bot ๐Ÿ˜ฆ

weary mist
#

you could reset the "Current leaderboard"

#

and potentally return points on people based on the alltime leaderboard

devout sentinel
#

my cureent points is 6338, the all time says 2320

#

wuut

slim anvil
#

i need help with streamelements

weary mist
#

alltime counts points earned by watching, current are just what people have. could be earned from bonus, gambling, ect

#

@slim anvil ask away, and we will help

slim anvil
#

ok so basically the alerts work when i launch it but dont show up in obs

stuck hamlet
#

Did you hit save?

weary mist
#

what dimensions are in your obs browswer source settings?

stuck hamlet
#

That as well xanUp

#

Are you using OBS Studio?

slim anvil
#

how do i check that scalper

#

and yes i did hit save

weary mist
#

right click the source, hit properties.

#

Make sure width=1920, height=1080

slim anvil
#

im using obs studio

stuck hamlet
#

yes

weary mist
#

ok, so that is correct.

slim anvil
#

when i hit test on the editing overlay it works also when i launch it in browser but when i put it on obs it doesnt work

#

i tried uninstalling and installing it again

#

and still not working

stuck hamlet
#

You must have a anti virus blocking it pepoThink

weary mist
#

can you DM me your link? I could test it in my obs

slim anvil
#

ya

weary mist
#

go ahead and test an alert

#

try clicking the source, and hitting CTRL+F

#

do you hear the alert at all?

slim anvil
#

where

#

on obs?

weary mist
#

yeah

slim anvil
#

no i dont

weary mist
#

yeah, something is stopping it from loading that source for some reason...

#

As you saw, it worked just fine on my OBS, studio, 20.0.1

stuck hamlet
#

@slim anvil do you see the text you set at the bottom?

slim anvil
#

it works when i use streampro

#

the only that dont work is streamelements and streamlabs

#

and what test

stuck hamlet
#

text

weary mist
#

at the bottom of the overlay

slim anvil
#

oh ya i see the texts

stuck hamlet
weary mist
#

only two things I can think of. Refresh Cache, then if that doesn't work, to remove, and recreate the browser source

slim anvil
#

i tried that so many times still doesnt work both of those things

weary mist
#

I hesitate to think it is from our end, since it worked on my OBS, and it works when you launch the overlay

stuck hamlet
#

Do you have an anti virus?

slim anvil
#

yeah

stuck hamlet
#

which?

slim anvil
#

mcafee security scan plus

stuck hamlet
#

That could be the issue.

#

I would suggest uninstalling, but do as you wish

slim anvil
#

how do i uninstall

stuck hamlet
slim anvil
#

cmonBruh

stuck hamlet
#

โค

slim anvil
#

it doesnt let me uninstall

stuck hamlet
#

y

slim anvil
#

oh never mind i uninstalled it

stuck hamlet
#

Restart your PC, and let me know

proud crow
#

You might want a program like Revo Uninstaller in the fututre.

slim anvil
#

WAIT

#

i think i know what the problem is i did something and it worked now

weary mist
#

woooooo

stuck hamlet
#

Anti virus uninstalled 4Head

slim anvil
#

no it wasnt the anti virus

#

i went to - internet options - connections - LAN settings

#

and the Proxy server was the problem

weary mist
#

ahhhh

slim anvil
#

but it keeps reseting and i have to keep unchecking it

#

how do i keep it unchecked

final mauve
#

widget for current song?

weary mist
#

@slim anvil honestly, no clue

#

@final mauve yes, one exists. Whats up

final mauve
#

where to find?

weary mist
#

then

final mauve
#

oh I thought that was for plug.dj only

#

thanks

weary mist
#

๐Ÿ‘

#

before you ask, it doesn't work with the backup playlist from youtube due to quota limitations from the youtube API. But we are hoping to get those increased as we roll out the youtube integration, which should allow us to get those to populate into the widget

#

@final mauve

final mauve
#

oki, thanks for the info

ancient wigeon
#

collapses

#

I fear...I shall die...without a cup for my bits and cheers...

#

(overacting works for william shatner, maybe it'll work for me)

deep brook
#

contests are only appearing in my overlay if I refresh the overlay while the contest is already active. what do?

weary mist
#

it is a known issue ๐Ÿ˜ฆ

deep brook
#

bugger

dense prairie
#

good morning everyone (10:34am here! i wonder if anyone else had problems with OBS and Streamelements like... when i create a scene with a streamelements overlay, my game ist stuttering. if i have a scene without overlay it is playing smooth without problems

unique ore
#

My contests are working....but i'm having an issue testing the giveaway function....

when i close the giveaway, it stays on my overlay....i have to manually refresh in OBS to get rid of.

Dunno where to report bugs really so...

dense prairie
#

maybe i have to add, that the game is not stuttering in the game it self, also the stream is not buffering, but OBS is streaming a stuttering game >.<

coarse cypress
#

HI all. Just added some custom FFZ emotes to my stream, but for some reason they arent showing up with my kappagen. All my BTTV emotes show up on screen, but my FFZ ones dont. Any suggestions?

deep brook
#

weird bug report: I made an overlay with custom size 400w 700h, and only has a chatbox in it with default black settings. I add this to OBS, with the same width/height. This results in no chat messages appearing in the box at all. Now if I change the media source width to 1920, chats will appear in the box. If the width is anything less than 1201 pixels, chat will not appear. 1200px = no chat, 1201px = chat. Also behaves the same if I open the overlay in a normal browser and shrink the window.

stuck hamlet
#

yeeeeea, we debuuuged that one not too long ago

#

Thank you tho @deep brook appreciate the report ๐Ÿ˜ƒ

deep brook
#

np

stuck hamlet
#

@coarse cypress Try signing out of SE and back in.

coarse cypress
#

@stuck hamlet just tried it. Didnt work. Some of them do, but I believe they cross over with BTTV emotes (FeelsGoodMan and FeelsBadMan)

stuck hamlet
#

Have they been approved?

coarse cypress
#

Yep

stuck hamlet
#

Maybe it'll take a while to update, im unsure

serene granite
#

@novel wolf sup

#

which do you have loaded in your OBS ?

#

just tell me hte name

novel wolf
#

Howdy, just deleted everything i had on it, and deleted my OBS imported overlays because im ready to kill myself.

serene granite
#

no dont

novel wolf
#

that is literally the most annoying noise in the world

serene granite
#

we can talk things out

#

so here's a good test

novel wolf
#

whos idea was the bing noise lol

serene granite
#

so do you currently have something loaded on OBS from our site?

novel wolf
#

not anymore

#

ive got my stream going so i cant have that noise going

serene granite
#

what about browser windows on our site

#

open overlay editor windows?

novel wolf
#

i closed those, im reopening now

proud pumice
#

wp

novel wolf
#

is it in Overlays where i can kill that noise?

serene granite
#

which overlay are you using?

#

I'll do it for you

novel wolf
#

I had it set for POE but i just deleted it because the noise

#

so its no longer existant lol

serene granite
#

alright

#

so on your stream I see an event list on the top left

#

is that a browser source from our site?

novel wolf
#

no thats a different one, cant remember where i got it

tight harness
#

Hey Mistrfister seanHi fancy seeing you here ๐Ÿ˜„

serene granite
#

let's see if we hear a ping when i follow you

unique ore
#

When using song requests, where does the audio originate for it??

atomic hollow
serene granite
#

or you can download Ground Control @unique ore

unique ore
#

ty

#

oh i have the ground control app

#

so if i have that open, it'll play from that?

tight harness
#

Yep ๐Ÿ˜ƒ

unique ore
#

kk thanks!

serene granite
#

@novel wolf we can help you when you're done streaming ๐Ÿ˜ƒ

novel wolf
#

sounds good ๐Ÿ˜ƒ ty

serene granite
#

np, just mention me

placid sparrow
#

can I set something up for a contest so that if only one option has received a bet, it automatically matches the bet on the other side to even it out?

novel wolf
#

Any idea why my sound is not working for subscribers?

#

I have the sound selected, its an .ogg file

#

Actually, i cant get any of my sounds to work with Subs, only follow and tips

deep brook
#

redeeming a Sound Effect from item store doesn't trigger the visual side of the store redemption alert widget in overlay (image, redeemer name and item name), only plays the sound effect. the visual side plays in the overlay editor, just not outside the editor. intended?

tight harness
#

It's not meant to trigger a visual as it's just a sound effect, that's correct

deep brook
#

any way to hide all messages starting with ! from the chatbox? (commands)

atomic hollow
#

no, you can hide the bot but not the commands

novel wolf
#

For the Tips area, does that count both Money and bits?

lime prairie
#

hey i have asked this question before but just wanted to if anywone has gotten a new idea or something. when i go on the streamelments website its just white i can see the search bar and thats it. i think it is something on my computer there are blocking it but i dont what. plz somewhone help me

atomic hollow
#

@novel wolf what do you mean? what area?

lime prairie
#

@atomic hollow can you help me maybe

tight harness
#

@lime prairie What browser are you using?

lime prairie
#

chrome

#

and i have tried whit ohter browsers

atomic hollow
#

it sounds like an ad-block issue

lime prairie
#

i use ublock

#

i think it was styler or perry there said that it was better than adblock

atomic hollow
#

can you try incognito please?

lime prairie
#

two sec

#

still white

serene granite
#

and its white with other browsers as well ??

lime prairie
#

yep

serene granite
#

what's your twitch username ?

lime prairie
#

ThGamerEagle

#

i can go on the website from my ipad and phone

serene granite
#

is it possible our website was blocked somewhere higher up than your computer, maybe a router or firewall ?

lime prairie
#

i dont understand what you mean

#

oh i see

#

do you know teamwiew

#

but im not sure about that with the router and firewall thing

serene granite
#

do you have teamviewer?

#

I can take a look

lime prairie
#

yes

serene granite
#

ok, can you pm me your ID ?

lime prairie
#

ys ofcorse

ancient wigeon
#

@atomic hollow any updates on the bits cup?

atomic hollow
ancient wigeon
#

(thats creepy)

pine hemlock
#

If you ask every day it will come faster.

loud plover
#

Alright, so earlier I asked about only the first song of my playlist being played. @weary mist informed me I needed to enable the video to play the first load through. Which I did and it started playing all the songs. What I did notice however, is that it is not registering what the song is on my "Currently Playing" widget on my game overlay. It will register if someone requests a song, but not for my backup playlist?

stuck hamlet
#

Correct

young wraith
#

hi

#

i have a question , stupid one , about kappagen ... can i turn on the "kappaslosion" by typing a specific command in the chat ? like when i test it from the stremelements overlay editor ? i need a tchat command for that ^^ (excuse my english ... i know is really bad)

stuck hamlet
#

!kappagen 100 emotes

young wraith
#

nothing happen ...

stuck hamlet
#

Can you explain a bit more what you need?

edgy kindle
#

Mass wants to be able to use a command to activate the explosions in kappagen not just have emotes apppear; similar to when someone subs on stream @stuck hamlet

young wraith
#

it is hard but i ll try. when i test the kappaeeplosion from the overlay interface it works very weel, kappa everywhere , but i have to open firefox , go to the overlay and push thez button , i want to do that from the tchat with a specific command .

#

excactly , thx for helping me

stuck hamlet
#

yup !kappagen command should work for that

edgy kindle
#

I dont think what you're looking for is doable however you can make emotes appear on stream by using the command onslaught said !kappagen Kappa 100 Just make sure it's enabled in the default commands

#

@young wraith

stuck hamlet
#

Can you provide me the link to your overlay? in my PM/DM?

young wraith
#

before the SE integration i can type "kappasplosion" or smthing like that and it trig the explosion . i try all the form you send me and nothing seems to work ..

#

yes sure

edgy kindle
#

@young wraith Did you check your default commands to make sure !kappagen is enabled?

stuck hamlet
#

he does

#

I got this Derpy ๐Ÿ˜ƒ

bold wadi
#

Hello i'm back

#

Any SE staff available to answer a q?

tight harness
#

Better to just ask the question than to ask if people can answer your question ๐Ÿ˜„

bold wadi
#

Oh lol, makes sense xd

#

Well so im using a super overlay lol theme

#

and i previously set everything up for a 1080 display... but it is taking up too much cpu usage so i was told not to use downscaling and set the canvas resoultion for a 720

#

But it isnt converting correctly and only shows a part of the overlay now

edgy kindle
#

Did you set the overlay resolution in the browser source correctly?

bold wadi
#

Ya

#

StreamElements > My overlays > edit icon beside title of overlay > set to 720p

edgy kindle
#

i meant in obs

bold wadi
#

oh

#

yeah, 1280 width 720 height

edgy kindle
#

and did you fit to screen?

bold wadi
#

yes, but i dont think the problem is in the obs

#

i even use

#

launch overlay and it even looks messed up too

#

everything is fine again once i set the overlay back to 1080p tho

edgy kindle
#

set the overlay in manager back to 1080p and see what happens when you input 1920x1080 into obs and fit to screen

bold wadi
#

i tried that and it begins to work again, but it takes up more cpu usage and so i am trying not to use the downscale option in obs and rather just have a base resolution canvas of 1280 x 720p and run it in that resolution

serene granite
#

the overlays are made for 1080 and our system doesn't know how to downscale them

bold wadi
#

oook, so i guess the solution is to just manually input all the videos n stuff on a new blank 720p overlay on streamelements?

edgy kindle
#

i dont think that would work because the webm files are still made for 1080p

devout sentinel
#

Can you have Followres, and bits in a seperate alert box?

edgy kindle
#

@PhunkGames#6087 Yes :D just untick the pink boxes on the widget

devout sentinel
#

legend, thank you thank you

#

im assuming not, but is there a tip cup like streamlabs?

#

so many questions ๐Ÿ™ˆ sorry

edgy kindle
#

So so soon

devout sentinel
#

okay perfecrt

weary mist
#

@bold wadi quick question for you

#

I just did some testing with my own OBS

devout sentinel
#

is StreamElements Twitch?

edgy kindle
#

For now yes

bold wadi
#

sure what is it

edgy kindle
#

but we're looking to expand to Youtube next and then mixer

#

@PhunkGames#6087

weary mist
#

@bold wadi If you add the overlay to your canvas (I have my base overlay in OBS at 720p), and if you click it and hit CTRL+F, it downsizes it to match your canvas

devout sentinel
#

I mean like is Stream Elements by Twitch

weary mist
#

I watched the difference in CPU, and there was no change when that happened

edgy kindle
#

Oh no

bold wadi
#

Really?

weary mist
#

correct ๐Ÿ˜ƒ

edgy kindle
#

^I asked troy to fit to screen before NotLikeThis

bold wadi
#

oh

#

One sec

devout sentinel
edgy kindle
#

@PhunkGames#6087 Just for the follower alert? Do you mean to create an overlay just for your follower alert?

devout sentinel
weary mist
#

@bold wadi I am actually seening a VERY slight decrease in CPU usage (I am using the rocket league animated theme for testing), decrease of like .2%

devout sentinel
#

im in this screen

#

No idea how to get back to just get the follower alert

#

i imported from streamlabs

edgy kindle
#

The overlay manager allows you to have all of your content on a single url

devout sentinel
#

I want it in seperate though, i have the follower and subscriber in diff areas

#

sub on top

#

tip on bottom

edgy kindle
#

you can do that in our editor too.

#

simply add more widgets.

devout sentinel
#

i would have to remove the ones i already have?

edgy kindle
#

no

weary mist
#

you can have 10 different alert widgets on your overlay, so that you can place it however you want (no need for 10 though, lol). So make 5 alert widgets, position them where you want them, and just turn on the alert you want in each area

edgy kindle
#

hmm

#

@weary mist it seems to not work like that

#

I thought it did too

hasty chasm
edgy kindle
#

the settings are saved across the widgets

weary mist
#

@hasty chasm nope

bold wadi
#

Omg

edgy kindle
#

@hasty chasm No once you enable loyalty they will earn points when you are live

bold wadi
#

Well actually scalper youre dope

hasty chasm
#

Ah okay thank you!\

bold wadi
#

The only difference between ur answer and derpy

weary mist
#

@bold wadi โค

bold wadi
#

was that derpy did say

#

to change the base canvas back

#

to 1080

#

and to try to fit to screen

#

he did although ask about the width and height

#

but it was when i was trying to match the 1280 x 720

edgy kindle
bold wadi
#

ya

weary mist
#

I am just glad we got something that works best for you

#

As for the alert issue, Make sure to click off the alert box onto the blank canvas area before selecting the new one

#

it is a known issue with the overlay editor

#

@edgy kindle @PhunkGames#6087

devout sentinel
#

I am having the worst time setting this up hahaha

edgy kindle
#

@weary mist Ah okay.

#

@PhunkGames#6087 Okay so as scalper just said when adding the 2nd alert box simply click into the canvas of the editor first before editing it

devout sentinel
#

Yes, my sub banner doesnt even come onto screen

edgy kindle
#

Go to the subscriber settings and edit the variation that says Default @PhunkGames#6087

devout sentinel
#

I was under the asumption it would transfer all alerts? if not, i guess that makes sense

#

i click into this

edgy kindle
#

Layers is your canvas layers

devout sentinel
#

am i able to make them seperate alert boxes on screen

edgy kindle
#

yes

#

gimme a quick second

devout sentinel
#

this does not appear on obs when i launch

edgy kindle
#

did you click save first?

devout sentinel
#

yep

edgy kindle
#

and did you put the launched overlay url into obs as a browser source?

devout sentinel
#

Yep

#

why duplicate

#

^top should be sub

#

side should have been thje link for followers

#

they must HAVE to be seperate

edgy kindle
#

yeah im working on that

devout sentinel
#

Can i speak with someone in voicechat? i feel like this will take hours through text

worn pivot
#

hi guys and girls ๐Ÿ˜ƒ I just added a quote feature through deepbot but streamelements was reacting with "no quote found" when I tested the trigger. Is there a built in quote system with Streamelements?

edgy kindle
#

@worn pivot Yeah but its limited right now; we have no way to show you what quotes are added; all command based

worn pivot
#

ah I see - I figured it was something like that. Is there a way to disable it though? At least for now?

edgy kindle
#

You can disable it via default commands @worn pivot

worn pivot
#

ah thank you very much @edgy kindle

#

oh another question, is there any news on giving mods access to the dashboard? I know you guys and girls are always super busy. Just wondering ๐Ÿ˜ƒ

feral garnet
#

StreamElements: @IWillEatYouUp, something went wrong while trying to update the game. ๐Ÿค”

weary mist
#

could you link your twitch to discord GivePLZ

feral garnet
#

Its not my twitch is my friend's

queen ravine
#

Hey guys. Actually i have some kind an issue with stream elements. When i put the widget "recent followers" in the overlay, it shows the whole followers i have but i can't find a way to limit that. For example. Like, just show three most recent followers. I hope you can help me with it ๐Ÿ˜ƒ thanks

hollow zinc
#

Its capped at 20-25 latest followers

queen ravine
#

is there any way to only limite it for maybe 3 or 4 ?

hollow zinc
#

Not for now

queen ravine
#

๐Ÿ˜ฆ oh. k thanks ๐Ÿ˜ƒ

stuck hamlet
#

CSS?

weary mist
#

I don't think CSS would be able to do that

#

css is more visuals editing, the actually production of the names is backend

stuck hamlet
#

Edit the 20-15 other's out Kappa

weary mist
#

how would you define that though?

stuck hamlet
#

ezzzz

weary mist
#

can't do characters, as it would cut a name in half

stuck hamlet
#

for someone who knows what their doing

#

not me Kappa

weary mist
#

lmao

#

let me ask my friend who does CSS for a living

stuck hamlet
#

or ask @hollow zinc he does it for a living

#

xd

weary mist
#

๐Ÿค” just saw text, it disappeard

#

LMAO

#

o/ johanna

stuck hamlet
#

what a memer

hollow zinc
#

you can do

stuck hamlet
hollow zinc
#

you can do

#

uhh you cant do Kappa

stuck hamlet
#

lmao

#

ahhaha

hollow zinc
#

It's compiled into a string LUL

#

if it was separate elements

#

you can just do
.element {
display: none;
}

#

.element:nth-child(-n+3) { // the first 3 only
display: inline-block;
}

#

but I guess I can add the option eventually PepeLaugh

weary mist
#

lol

graceful portal
#

i have a question, i can't change some alerts from my dashboard ( sub alert and cheers alert)
the alert are still the triangle and the shark dancing, please help :C

hollow zinc
#

Check the variations @graceful portal

weary mist
#

โคด those three you mention come with default variations, and most people miss removing them

graceful portal
#

Where are the variations?

silent jackal
#

Hey I was hust streaming and I had songs in the queue but it wasn't playing. How do I fix that?

edgy kindle
#

@graceful portal In your overlay editor if you click on your widget and then click on the appropriate gear for what alerts youre trying to change you can select the variations from a tab on the box to the left and remove the variations

#

@silent jackal Do you have Ground Control open or your song requests page on SE?

silent jackal
#

What?

#

What is my Ground Control and what is SE?

edgy kindle
#

Stream Elements @silent jackal