#helpdesk-twitch
1 messages ยท Page 96 of 1
Paint . net is a thing. Photoshop trial version exists
photoshop software ๐ค what about Adobe Photoshop?
Hey there great service ! I haven't been able to find if y'all support subscriber points vs subs and I'm also wondering what kind ( if any ) API is available. One more, is there support for custom css styling / animation for the alerts
Hey @left sun
Love the streams (;
@pine hemlock introduced me to you!
You can find the API doc in he #dev-chat channel topic.
What exactly do you mean, subscriber points vs subs?
You mean subs vs regular people? :p
Thanks for the love !
I'll check out the dev topic.
I just see the widget for subscibers count but wondered if the subscriber points is an option. IE: a $5 sub is 1 point and $25 is 6 per twitch
Ahhh, I see what you mean. I thought you meant loyalty points.
Might not be exposed vis twitch API though
*via
I can post to suggestions if it doesn't exist. Just thought maybe I missed it
I think with a bit of magic you we could get that number. But unfortunately, we don't have that widget. Are you a partner?
Hopefully soon !
And the reason I ask is because the number of emotes you get is based off the points ;)
Awesome. I'm routing for you! ๐ the way we do it, to not spam the API, is we track variables since you start using SE.
So I believe counting those would be hard manually, hopefully when Twitch likes us, we can spam the API more (;
I think I "buffed" or modified my session to match what I saw
onsla thought u were working
Yea, as a partner sub points matter but affiliate, not so much. That's why I also asked (;
I am

Yea, you're pretty derpy 
Thanks for chatting, I'll check out the API stuff later.
I came from revlo/twitch alerts and have been enjoying this so far
Told a few friends about it too :)
I'm glad you are, I'll be eagerly waiting Sunday's stream!
Awesome, we really need a referral program! :p
Wow thanks ha ! I feel honored to have so much support
If there's anything else we can help you with, feel free to ask away ๐
I promise this support isn't a scam ๐
Okay cool ! Cya Sunday ! I'd happy test out new features if there are any beta / testers needed
I'll write your name down on the list if we ever do beta testing!
I'm a dev myself so I could prob provide a decent amount of feedback, but that's prob for another thread / topic haha
Ok cool, cya !
Bye bye! ๐๐ผ
Question about setting up donations on YouTube, it's a confusing situation but I'll try to explain it the best I can, so I'm trying the stream on YouTube right now, and I have donation link working on twitch but not on YouTube, been looking in streamlabs cant find it, if I put the donation in my YouTube stream the link will lead my viewers to donating to my twitch, plz help, sorry if confusing
@unique scroll We currently do not support youtube but are working on getting that fixed
Actively working on getting youtube integration ๐
Yes we'll post a huge update when we get youtube intergration
for now, yes. But the devs are activily working on getting youtube integration
SCALPER
it will be a party when that happens
K thank you
GO STREAM FAM
#multitasking
How does this guy get the link from streamlabs, sry for being annoying, just trying to figure it out
We are stream elements, not stream labs.
Unfortunately, I will not help you in this case.
Ok
We, stream elements, have a donation link if you'd like to learn more about that.
For just twitch right?
Our donation link can be used anywhere, not just twitch.
Oh great, what tab do I find the link
You would find it in "tipping page"
Gonna go live right now brb
this may already be reported but is song request command broken at the moment?
!sr doesn't work in the chat
@craggy stump Do you have it enabled in default commands?
Yes. When going into the dashboard, go to the song request page and enable song request
It is songrequest by default with sr as an alias
ok that explains it
at least it should be
ahhh. ok nvm i noticed it was turned off for some reason .
Yep got it working now, lol
Glad I could help
@unique scroll https://streamelements.com/tip/<yourname>
@stuck hamlet Set yourself to DnD :D
Ah
then you can always set a specific silence for this channel via server notifications
Thank you guys for being a big help!
@stuck hamlet you said the donation can be used for any platform? Or just twitch right now?
The donation link itself can be used anywhere.
But I'm saying for when I stream on YouTube, where could I get the link for People to donate to my yt stream
I don't have a cup for my bits. They've all fallen off my screen, there's nothing to collect them.
Please help. Kappa
@ancient wigeon Soon man soon
it's killing me too
cause it's killing you
You're just a hobo who lost their cup
@unique scroll the link will be cross platform once we release the other integrations
@weary mist when will that be?
When we get it done :D
Youtube is the one being worked on right now
It is the primary focus along with dashboard access and the cup that Paladin-Goo is addicted to
Is there a way to copy alerts I've made from one overlay to another overlay?
backup playlist doesn't show song playing
Is it possible to have a timer use one of my commands. Basically running the command on a timer?
In a way, yes, and in a way, no
Only if you created the command custom, then you can put that command line into the timer, and it will run that
I know you guys don't answers stream labs questions but I feel like this one is important it's asking for my Social Security number should for donations should I enter it or not
Just seems suspicious
Kinda, but there might be a reason (chasing people over to StreamElements
)
I'll just stay with stream elements than they are better anyway โค
๐
I've posted about this error before, but nothing has changed. Anyone have any updates? Screenshots inc...
prepares
These are the only 4 tips showing up in my tips. Total. But it shows out of 6.
What happened is someone donated as anonymous on accident, so I edited it to say their name, and it duplicated their tip for some reason. So I deleted it. But its still showing up.
Same with cosmic shane. His name used to be cosmic sol, so I updated it to show cosmic_shane, and it duplicated a tip.
Mind you, I have the calendar dates wide open, so the calendar is not why its not showing the other two tips.
And I can't click on any of the arrows.
Also- my net went out, which is why these are mobile screenshots. It shows the same on the Desktop site.
it is an interesting bug, and I remember putting that on the bug list. It is there to be fixed
Ahh, okay. Sadface.
Luckily, it won't be an issue going forward, thanks to the "force them to login" button
But I want to have things show accurately from the past too.
@weary mist so only custom commands and not default?
you can create a timer of the default commands
Didn't work. It just types it out but the command doesn't execute.
If I then type it. It will execute. @stuck hamlet
not like !command, but the actual output
Oh see I was trying to use the quote command.
Because it could put out random questions to viewers. Is that possible?
Unfortunately not :/
I'd I used a different bot to put it out would that work?
yee
@stuck hamlet is the ability to do what I originally asked even on the road map? I really hate the idea of having to use 2 different bots.
dont think so
in a chat command how do you mention more than one user say you want make a command saying "Hello $(user) I would like you to meet $(user2). Welcome to $(channel)'s stream!
@mellow jacinth Well for that you would do like Hello ${1} I would like you to meet ${2}. Welcome to ${channel}'s stream! or however the (/{ goes
@edgy kindle I'm sorry the "(/{"?
I keep forgetting if its { } or ( ) for variables
ohh
I see
and how exactly does ${args.word} works because it doesn't seme to work (then again I'm just a mod so)
but anyways the command would be sent like !hey Derpy Manny
Yeah
${args.word} you have to specify a word for it to send
so like if you have Hello ${args.word} you would have to do like !hello Derpy
if its anything but a word it wont send
at least thats my take on it
I'm a bit confused how you'd program it into a command
@weary mist Confirm?
no not like that lol
then I guess I'm misinterpretting
sorry for the trouble and thank you for the help by the way!
np
Only works if input does not have symbols in it <- the description of ${args.words}
so like
${args.words} as is and then you send !hello .,-!@#$%^&*() it will not send however if you do like !hello Manny it will reply back Manny
hmm I see
but how would I say that into the command?
as an option?
in the !cmd add !commandname
Okay so if you're wanting to do it by command you would do !command add !<command> <message including variables>
without < >
uhuh
Better example being..
!command add !roll ${user} rolled ${random.1-100}! would output Derpy rolled 95!
@mellow jacinth
I see how that works
but in the args.word
how you say it treats it like a word
a string?
I'm guessing
of course unless I'm doing it wrong
but it won't treat it like the other ones I've done
like ${user.points}
Try sending a message with a word instead of symbols
Then I have no clue
seems broken
lol
i'll write that down then
THat one should work as intended as long as you set it as an emote
Let me open up my chat real quick
hmm
doesnt seem to be working either
yeah was about to send that
lmao
sorry if this is some unnesisary trouble, I've been asking a lot of support in the past few days
How do I recreate the quotes command in a custom command so I can make it just say instead of reply?
@hexed herald Explain a little better?
So on custom commands you have the advanced option to have it say, reply, or whisper. Can I do that with a default command?
Sadly not; You're talking about it tagging the user right?
You would need a customapi to do that; give me a few moments and i'll see if i can find you one
Ok, that would work for me I think.
@hexed herald This is from nightbot but it might work the same https://community.nightdev.com/t/customapi-quote-system/7871
When you click on the manual generate link and go to create the 3 commands you will replace $(querystring) with ${1:} and they should work
Introduction This custom api adds Quote functionality for your channel through nightbot. It allows you to add quotes, and have users request random or specific quotes. Automatic Installation For this method, you need to be the owner of the channel. Also, make sure you don't already have any custom commands named !quote, !addquote or !delquote, as they will be overwritten. All you have to do is visit this webpage, and sign in with Nightbot. It will automatically add those 3 commands to your...
ok, i'll give it a try
yep
@mellow jacinth check out the pinned message ๐
Manny what time zone are you looking for?
@edgy kindle unfortunately the nightbot bit didn't work
You just have to know how to sweet talk it
@edgy kindle I guess thanks for the try. I'll probably just stick with nightbot for botting and SE for the overlays. Have a good one
@hexed herald Well you can still use us for the bot 
I've just already got nightbot. The quotes thing was something I was going to use for a series of would you rather questions. I can't get it going though without manually putting in the code myself though.
have you though about trying the 8ball system?
^
that i know
@hexed herald
you can put in a TON of options, and it will randomly through out what you insert
@weary mist I ahve considered that first. Again, doesn't let me change the command name though.
That probably would have been something you could have mentioned 
Also, wouldn't be automated
no but you can set an alias
the automation is what i'm after.
you can automate it, I have helped someone set up a new command for the 8ball before, I just have to find it
that'd be great.
i tried to set a command on a timer yet but it just put it in as text.
thus if you can put it into a custom command, you can put it into a timer, thus automated
@edgy kindle how do i set an alias on 8-ball. i don't see the option
Oh right
i forgot module limitations
@hexed herald Give scalper a few moments though
he's working on a solution
ok, sounds good.
@hexed herald wait you can't use the quotes in SE?
or you have a nightbot API for it already?
i can use the quotes. what i want is for the random quote command to fire off on a timer essentially
but if i put !quotes on a timer, it just puts that as text and doesn't execute the command.
it seems the command is only accepted from external sources
ahhh
@hexed herald Sadly you're right but for good reason. It stops someone creating a command that requires higher access to use
plus looping
yeah I see what they mean you
looping is bad
well there is one crazy way around it
but it's dumb
and really a poor man's way
the only thing i've thought of is to use a nightbot timer to hit the command to have SE execute
Get nightbot to have a timer that calls the command that is made by StreamElements

but at that point i'm still using nightbot to do the only thing i want that nightbot doesn't have
agreed, it's dumb.
the song queue is "empty" but not really
i'll see what scalper comes up with
and you won't throw all the quotes into the timer?
if i did, it would push out the timer I have for follow/social media info out to several hours instead of every half hour
@lament blade due to youtube limitations on the API, we can't pull the info from the backup playlist, but requested songs should still show up on your overlay, if that is what you mean
No I have 15 songs in the list acording to the request number in chat
but the queue is empty
@edgy kindle is there a way to set like 20 timers but have one make sure to take precedence and go every half hour for example?
have you changed your name recently on twitch?
No, I'm staff... I am the same across platforms forever
@hexed herald Yeah set chat lines to 1 and set the time on it to 30 minutes
only if the chatlines were the same too
and also if the chat line requirements were met i guess right?
yeah
ah, that won't work then either i guess. thanks though
was thinking i could put all the questions as individual timers but at that point i'd be asking 20 questions at once or some of them would super rarely be asked
but if i set 10 timers to 10 minutes 0 chat lines, wouldn't they all fire every 10 minutes?
yes, that is what I believe it does. I am still looking for a solution to your thing as well. It might take some time, I have a few ideas rattling around
ok, i'll probably get to bed in a sec. If you do find something, it'd be great if you could either tag me in it or message me so I can find it later. Thanks for your help!
hello
Howdy! I was wondering if there was any way to set giveways to only include followers or higher statuses within SE
Derp, please disregard, I math'd it to death ๐
I'm pretty sure it's been suggested ๐
good morning everyone ๐ i'm adding some sounds in my stream store right now and i was wondering if it is possible to disable the bot response for some stream store items. for example if i play a sound with !redeem "soundname" i dont want the bot to answer "StreamElements: <user> , you successfully redeemed <soundname> for 10 <currencyname>. "
It doesn't put a message in the chat for sound redemption, at least it doesn't for me 
Have you tried it?
yea i tried it. maybe i set something wrong
If they're redeeming it via the chat it's plausible that it gives a response to show the command worked, they can redeem it via the store page too, https://streamelements.com/YOURUSERNAME/store
My guess would be that if they redeem it via the store page it doesn't put anything in the chat, which i'm pretty sure is how my community do it
true.. i see what you mean and your right. would it be OK if I add it to the feature-requests that you can toggle chat response on/off when you add a new item in the store??
Sure ๐ https://strms.net/features
Is it possible to change the botname on streamelements ?
Not currently
HEY ALL! Changed my twitch username today and now my bot isnt in chat and my commands arent working
plz help
@coarse cypress part the bot on the dashboard, sign out of SE, sign back in and make the bot join
ill give it a shot
Hi, is there a way to do subscriber alert variations randomly?
hello, how do I make the bot say custom messages randomly in the chat? Can't find the option...
go to timers and make custom messages
Hey guys, every time I try to add requirements into store items and click save, they seem to disappear all together. I've tested the items and they work apart from the requirements, they just aren't showing up, any help?
Blaneandgame: if you set up alerts with streamlabs you can set them randomly. Streamlabs can be imported to streamelements
thx Ligi
no problem ๐
We utilize the overlay manager on our channel which is team based channel raising money for charity 7 days a week. We have 13 on our team. To make our setup easier I utilized the overlay manager and built all the elements and graphics into 1 browser source they use in their scene setup. For most people it works fine but I have a couple when using this browser source are experiencing high CPU usage. If they disable the browser source and just use the local graphic files everything drops and works good for them but if they use the browser source I configured through Stream Elements their CPU usage spikes to almost 100%. Was wondering if any kind of support could be offered.
so is there a way to manually reset the countdown timer on my "stream starting overlay"?
@restive drum in obs you can say turn off when not visible as the scene option. Check that and it will restart the timer when you leave and come back to the scene.
awesome ty
@calm grail Sounds like a hardware issue if only some of them are experiencing the issue; Are you using super themes?
or maybe kappagen?
if some are, might be hardware issue.
Hi @everybody I'm trying to understand song requests on Twitch, I requested a song on my own channel and it says its playing but I dont hear it , Can somebody help me out
Does it not work because I am not streaming?
@tall raptor Do you have ground control open or your song request page?
No I actually dont know, I am super new at this if you tell me how I am good at following directions
On your dashboard you can leave the page open on your song request tab and it should play the songs or by downloading the Ground Control application
ok on my way thank you so much
@ancient wigeon It was removed because the new and improved version is on its way
@silk patrol oh, he knows, haha. He comes back every day just to see and dream about it
@silk patrol He's well informed but due to the miscommunication about the actual ETA for it for the past week or two he's getting pretty hyped but it's doing him no good
Can I set up streamelements on my phone?
From what I understand you can use everything except overlays unless you have an application that allows for browser source
K
If you're using an app to stream, they usually support browser Source @gray obsidian
If you're streaming with twitch's app, unfortunately, they do not.
can you controll my friends streamelements ?
@supple crescent Not currently but it is a coming soon feature that hopefully is out at the end of the month
ccan someone head me a PM ? ๐
I planned a large party for the cups release this week. At least 3 1/2 of my friends were gonna be there
but the cup no showed
sad Paladin

Hii
When I setup SA I integrated twitchalerts aswell
I disabled everything on the twitchalerts side and still I get double notifications on stream (the SA ones and the TA ones)
@ruby ivy SA?
Did you make sure to remove all your old browser sources? Are you recieving notifications while your overlay editor is open? Do you have multiple scenes with different overlays?
@edgy kindle I deleted all the old browser sources and replaced it with a new one (an overlay created on with SE). I do recieve notifications when the overlay editor is open. Only the SE notifications pop up and not the TA notifications.
Alright and what about the last question
@edgy kindle checking it right now since I have some un used old scenes in obs
@edgy kindle I am currently only using 1 SE overlay or are you refering to TA overlays?
Last question; Do you have overlayeditor and obs open at the same time?
no
Alright so all the basic questions are out the window; so how many widgets do you have for your overlay?
Thing is that I hear the SE and TA alerts at the same time. Both have different sounds and notifications ๐
I deleted all the old TA stuff
even deleted everything on the TA dashboard and ''muted'' everything
For your overlay editor
can you go into your layers and click on them to see what widgets you have and check for duplicates?
one sec I am on it ^^
Sounds like you might have added some widgets on top of imported ones
Using: AlertBox, Latest Sub, Top Donator, Recent donations, total subs
Alright and were there any duplicates?
no
Alright ima dm you real quick
okay ๐
@mossy osprey Shouldnt be :D what are you trying to do
It isn't active in chat
Did you check the viewer list?
@mossy osprey ^ and make sure the bot isnt banned /unban StreamElements; if its not in your chat and not banned on your main dashboard for SE make sure the bot has joined the channel and the button on the right doesnt say "Join Channel"
@weary mist any chance you were able to find anything?
Yes, I did. I am out of home right now, give me maybe 30-45 minutes, and I should be able to do exactly what you wanted:)
Hello I really need help.
All I want to do is wipe every single user in my database to start fresh
how can this be done
@here
):
Wipe the leaderboard? This can be done on the leaderboard page
Yea
Is it possible to give mods/specific people the ability to edit your commands?
@strange pagoda Mods yes :D
Only available in chat, or can you edit that from the commands page or something?
soonโข ๐ Jkjk, thankya
@strange pagoda If you set someone to supermod status in your dashboard head on over to the default commands you can change the required rank for !command add/remove/edit/options/show
Sounds good, thanks ๐
So i have a new problem, ''train count'' at the overlay is not working, its not counting, i would like to use it for followers, how do i fix this?
I changed my Twitch link and now I cant find where to edit on streamelements help ๐ซ
@fresh tusk Part the bot, log out, sign back in, join bot
@edgy kindle ily โค
@lament blade did you change the "Train type"?
@frosty zealot yes, could i use a test follow
you should be able to use the event emulator in the editor to see the Train count go up.
@frosty zealot i discovered that the sub counter is working, but if i make a new widget with follower train its not couting
isnt that strange?
Hey there! I was just wondering if it is possible to change the bot's name as it appears in the Twitch chat. And sorry if I've posted this in the wrong area!
Not at this time. It might be possible in the future.
Okay, thank you so much @clever mango ! I appreciate it!
You're welcome
Please, How do I test the alert box?
@lean valve when in the overlay editor, use the pink button at the bottom left. You can test all the events there
I have on more question. I have subcribers, but they didnt pass out to here, so my recent sub thing is empty... how do I add it?
Hey guys. I am wondering how I can get my loyalty system to whisper the amount of points instead of writing it in the chat?
@tame ivy you can create a custom command using the ${sender.points} variable, and in the advanced settings, set it to whisper the person
is there a guide for this anywhere?
alright, thank you so much!
Question about the /roulette function in SE
Do channel mods have a higher chance of winning or is the win rate the same for every person?
Same for all
Thank you
Is there a "give all" option for points? I'd like to be able to give everyone at the begining / end of the stream points but I can't figure out if its even an option.
EXP: !GiveAll 200
@Gravitykitty๐ฑ#7517 There is !addpoints all <amount>
AHHHH ok thank you! It would be cool if there was an option for "only" the people that are currently in your chat. ๐
Kappa hahahaa โค You knoew what I mean. ๐ ๐ ๐
You meant only active viewers? ๐
yes ๐
Not a streaming question but, tried downloading the twitch app on my desktop and this pops up, guessing just shortage of hardware on my desktop
That is probably an issue that would be better to pose to Twitch support @unique scroll
Oh ok I'll email them
Is there a listing of all the fonts and examples?
How do I add !sr, in default commands?
It's already an alias for !songrequest
Hi there, is there an option to choose what emotes pop out of your KappaGen?
Found it! It was hidden in the bottom, thank you!
Any way in OBS to stop the alerts from disappearing for a split second on each scene switch, without making them all sound off on each notification? :/
OH MY LAWD, INGENIOUS WORKAROUND, HIRE ME lmfao, make a duplicate overlay, mute all sounds in that one, no need to have them unload when not visible \o/
Slight desync, but if it's not timing-sensitive to visuals and is a generic alert sound, should be fine
hmmm interesting... The font that I want does not work. Is there a list that is supported by Streamelements?
All google fonts are supported
Except Nunito apparently... I'll keep digging thanks.
Yup I am...
Try reloading your editor
I should have mentioned, in the editor it works fine but when I save and then launch it it doesn't match up.
You need to refresh your browser source
dur dur dur. Thanks @clever mango I'll go /headdesk now.

@clever mango Do you foresee any problems using my solution?
Honestly, I don't understand what you're trying to do and what the the problem is 
Are you switching scenes while alerts are playing?
Basically when I switch scenes, you can see the chat box flicker in and out of existence, and event list is reset too, due to it being unloaded frome not being visible, but my workaround is to make a duplicate overlay, have that one make no sounds at all, that way I don't have to have it unload when not visible
Have one overlay that has your alerts, chat, and events list
Would mean a little more CPU usage but if it works then it works 
don't shut that one down when not visible in OBS
Then make normal overlays and without those three and shut those down when not visble
Or, just use Studio mode when switching scenes
question. I want to set up a command that will output my emote on either side of a viewers name to use as a greeting in my chat.. but this format didn't work. ivanabHeart ${1} ivanabHeart.. the emotes didn't show in chat. Did I do it wrong?
The bot isn't able to use a twitch sub emote
Well darn..
It needs to be subbed
And you're only able to get it to sub to you if 1) you're a partner, 2) you have a friend and twitch
The SE bot can use BTTV and FFZ emotes
including channel emotes that you can upload. Just an idea
Oh.. so I need to put one on BTTV?
If you do, the bot can use it
Okay I will look in to doing that.. I have a second heart emote I was going to use as a Top Tier emote but I may use it for BTTV.. Thanks.
You're welcome
Could anyone help me with a KappaGen question? I can get it to work fine for follows, subs, etc. But just chat emotes will not work. I have Show chat emotes enabled. Not sure what else I can do.
Do you have that set to subscriber only?
Yeah, only idea I had x_x.
DM me your overlay link please and I'll take a look
is it possible for viewers to use stream elements to play sound FX or .gif/.mp3/videos etc. in exchange for currency?
@uncut notch Yes, using the stream store
they have to redeem it?
You can have viewers redeem a SFX to play or an image/sfx combination
Is there a known issue with paying out loyalty points for events (hosts, donations, bits, etc.)? My viewers have been mentioning they don't get bonus points for these events. I've chalked it up to the 10min payout intervals, but they still claim they don't gain their bonuses even after the time.
Well, you want them to pay currency for it to show/play right?
yes
Looking into this @jagged thorn
@clever mango do they have to use the redeem command?
Yes, or any alias you set for the !redeem command
followed by the "item" name in the store
and you can add the images/videos into the scene?
Not video but image OR sfx OR image/sfx
.png, .gif, .jpeg, .jpg, .mp3, .aac, .wav, .ogg
If you want the combination, use stream perk as opposed to sound effect and check "this item shows an alert"
sure. So when I place the store redemption element into my overlay, do I need to disable its own alert sounds or images?
The alert in the widget is the backup in case the redemption does not have an image/sfx
oh OK, so how do I place the redemption into my overlay?
correction: in case the stream perk does not have "this item shows an alert" checked
store redemption widget
excellent, thanks!
Hey! Can i use streamlabs donation system and streamelements together?
Overlay is cut off when I put it into OBS, anyone know what's wrong?
no but the same thing happens to me
Tried resizing it
yep
Idk what size I should put it to
@unique scroll @uncut vessel Are you guys setting the browser source resolution to 1920x1080 and hitting CTRL+F to fit to screen?
no i will try
i guess? we just set the resolution
Thanks dude looks sick
Np
thanks @edgy kindle it works now
Remember to enable Shutdown source when not visable
That will disable the overlay when you're on a different scene
Where is that
Where you changed your browser source resolution
Can i use streamlabs donation system with streamelements?
@fathom raptor As for your issue; You can but each tipping service will provide different stats for their widgets
I receive donation by streamlabs and streamelements give points based in the tip ?
Nah not like that
You would have to manually add points to each person for people who used SL tipping
If you use our tipping service, with our bot, people will automatically be added points.
is stream elements canceling out my stream labs follow alerts?
@silver zodiac not sure what you mean by that
it seems to work on some scenes and on others only the elements follow is showing
labs alerts show up on one scene with elements. but on another scene labs doesnt show but elements does
May I ask why you have both SL and SE with alerts for both enabled?
It just seems counter-intuitive
lol i hear ya, thought i turned it off in elements. let me double check im not being retarded XD
๐ฆ
apparently im just dumb, ill be back with a real question later XD
is there a way to make multiple follower alerts, so its not the same alert for every follower?
How to do I stop streamelements from responding to song requests when its disabled?
disable the command from your dashboard
Thanks @frosty zealot
Is the only option for Last follower text to be centered? I tried messing with Text margins but I would like to know what people use to left and right aligned
Someone just subbed with prime but it didn't play a notification, why?
Soooo is it possible to have different alerts depending on the overlay?
Or is it universal if you use the same Alertbox?
I subbed to @echo hound with prime, but the notification didn't play? any idea why?
@cobalt prism not sure if Twitch fixed it, but did you hit the share button in the chat box?
No i didn't, would that have anything to do with it?
@cobalt prism It has happened to me in the past, where the notification would not show up until I hit the share button. That or refreshing chat usually worked for me

It is a feature Twitch added to allow new subscribers the ability to leave a message. The caveat is that you need to refresh and share 
not right now, it uses internal variables
SE seems to be deleting its own links in chat?
I just noticed it. I don't think it was happening before today.
It definitely wasn't actually.
Also how do you setup Discord integration? I can't find that anywhere.
There's discord integration?
This may be a stupid question. In order to have the donations to add points to a user, I have to use the tipping link through streamelements?
How do i prevent my paypal from showing on the tipping page?
once you put your paypal onto SE, it activates the tipping page. There is no way right now to remove it
So there is no way to hide my paypal email on the tipping page? Sorry not sure if thats what you mean
Nevermind, Sorry, I answered my own question ๐ Thanks though
How do I get the currency to add for every donation?
it should automagically as long as they donate through your SE link
Thanks. Is any sort of tax info required like in streamlabs? I feel like i recall needing that for StreamLabs
When I put a backup playlist URL in, only the 1st song is being loaded and played. After that song is finished, it just stops playing music altogether. Any suggestions?
@PhunkGames#6087 nada
@loud plover you have to have the video showing for the first laod
once the page loads, then you can hide it. It is a bug with the youtube embedded player
Excellent! Thank you! Just want to say I'm loving my switch to StreamElements so far, keep up the good work!
โค
Will any tax info be needed to streamelements? I feel like i recall needing it for streamlabs
nope, we don't require tax information. you handle all that personally
is there any way to delete info i have imported from streamlabs? thank yo ufor all the support
it ended up giving a bunch of points to people from the past, so these points would be competely inaccurate
You can't to remove all points or just streamlabs import?
streamlabs
ah
i used the currency system today
and people have points
then after stream i decided to load streamlabs to it
and now everyones phunks are completely off
no way that can we reversed?
Phunks haha
Unfortunately not
I figured
Everyone says the name of their currency
I'm use to it ๐
Hahaha habbit i suppose ๐
This is unforunate, because 99% of these points were already redeemed throughout another curremcu bot ๐ฆ
you could reset the "Current leaderboard"
and potentally return points on people based on the alltime leaderboard
i need help with streamelements
alltime counts points earned by watching, current are just what people have. could be earned from bonus, gambling, ect
@slim anvil ask away, and we will help
ok so basically the alerts work when i launch it but dont show up in obs
Did you hit save?
what dimensions are in your obs browswer source settings?
yes
ok, so that is correct.
when i hit test on the editing overlay it works also when i launch it in browser but when i put it on obs it doesnt work
i tried uninstalling and installing it again
and still not working
You must have a anti virus blocking it 
can you DM me your link? I could test it in my obs
ya
go ahead and test an alert
try clicking the source, and hitting CTRL+F
do you hear the alert at all?
yeah
no i dont
yeah, something is stopping it from loading that source for some reason...
As you saw, it worked just fine on my OBS, studio, 20.0.1
@slim anvil do you see the text you set at the bottom?
it works when i use streampro
the only that dont work is streamelements and streamlabs
and what test
text
at the bottom of the overlay
oh ya i see the texts

only two things I can think of. Refresh Cache, then if that doesn't work, to remove, and recreate the browser source
i tried that so many times still doesnt work both of those things
I hesitate to think it is from our end, since it worked on my OBS, and it works when you launch the overlay
Do you have an anti virus?
yeah
which?
mcafee security scan plus
how do i uninstall
cmonBruh
โค
it doesnt let me uninstall
y
oh never mind i uninstalled it
Restart your PC, and let me know
You might want a program like Revo Uninstaller in the fututre.
woooooo
Anti virus uninstalled 
no it wasnt the anti virus
i went to - internet options - connections - LAN settings
and the Proxy server was the problem
ahhhh
widget for current song?
where to find?
๐
before you ask, it doesn't work with the backup playlist from youtube due to quota limitations from the youtube API. But we are hoping to get those increased as we roll out the youtube integration, which should allow us to get those to populate into the widget
@final mauve
oki, thanks for the info
collapses
I fear...I shall die...without a cup for my bits and cheers...
(overacting works for william shatner, maybe it'll work for me)
contests are only appearing in my overlay if I refresh the overlay while the contest is already active. what do?
it is a known issue ๐ฆ
bugger
good morning everyone (10:34am here! i wonder if anyone else had problems with OBS and Streamelements like... when i create a scene with a streamelements overlay, my game ist stuttering. if i have a scene without overlay it is playing smooth without problems
My contests are working....but i'm having an issue testing the giveaway function....
when i close the giveaway, it stays on my overlay....i have to manually refresh in OBS to get rid of.
Dunno where to report bugs really so...
maybe i have to add, that the game is not stuttering in the game it self, also the stream is not buffering, but OBS is streaming a stuttering game >.<
HI all. Just added some custom FFZ emotes to my stream, but for some reason they arent showing up with my kappagen. All my BTTV emotes show up on screen, but my FFZ ones dont. Any suggestions?
weird bug report: I made an overlay with custom size 400w 700h, and only has a chatbox in it with default black settings. I add this to OBS, with the same width/height. This results in no chat messages appearing in the box at all. Now if I change the media source width to 1920, chats will appear in the box. If the width is anything less than 1201 pixels, chat will not appear. 1200px = no chat, 1201px = chat. Also behaves the same if I open the overlay in a normal browser and shrink the window.
yeeeeea, we debuuuged that one not too long ago
Thank you tho @deep brook appreciate the report ๐
np
@coarse cypress Try signing out of SE and back in.
@stuck hamlet just tried it. Didnt work. Some of them do, but I believe they cross over with BTTV emotes (FeelsGoodMan and FeelsBadMan)
Have they been approved?
Maybe it'll take a while to update, im unsure
Howdy, just deleted everything i had on it, and deleted my OBS imported overlays because im ready to kill myself.
no dont
that is literally the most annoying noise in the world
whos idea was the bing noise lol
so do you currently have something loaded on OBS from our site?
i closed those, im reopening now
wp
is it in Overlays where i can kill that noise?
I had it set for POE but i just deleted it because the noise
so its no longer existant lol
alright
so on your stream I see an event list on the top left
is that a browser source from our site?
no thats a different one, cant remember where i got it
Hey Mistrfister
fancy seeing you here ๐
let's see if we hear a ping when i follow you
When using song requests, where does the audio originate for it??
or you can download Ground Control @unique ore
Yep ๐
kk thanks!
@novel wolf we can help you when you're done streaming ๐
sounds good ๐ ty
np, just mention me
can I set something up for a contest so that if only one option has received a bet, it automatically matches the bet on the other side to even it out?
Any idea why my sound is not working for subscribers?
I have the sound selected, its an .ogg file
Actually, i cant get any of my sounds to work with Subs, only follow and tips
redeeming a Sound Effect from item store doesn't trigger the visual side of the store redemption alert widget in overlay (image, redeemer name and item name), only plays the sound effect. the visual side plays in the overlay editor, just not outside the editor. intended?
It's not meant to trigger a visual as it's just a sound effect, that's correct
@placid sparrow Sounds like a feature request, https://strms.net/features
any way to hide all messages starting with ! from the chatbox? (commands)
no, you can hide the bot but not the commands
For the Tips area, does that count both Money and bits?
hey i have asked this question before but just wanted to if anywone has gotten a new idea or something. when i go on the streamelments website its just white i can see the search bar and thats it. i think it is something on my computer there are blocking it but i dont what. plz somewhone help me
@novel wolf what do you mean? what area?
@atomic hollow can you help me maybe
@lime prairie What browser are you using?
it sounds like an ad-block issue
i use ublock
i think it was styler or perry there said that it was better than adblock
can you try incognito please?
and its white with other browsers as well ??
yep
what's your twitch username ?
is it possible our website was blocked somewhere higher up than your computer, maybe a router or firewall ?
i dont understand what you mean
oh i see
do you know teamwiew
but im not sure about that with the router and firewall thing
yes
ok, can you pm me your ID ?
ys ofcorse
@atomic hollow any updates on the bits cup?

(thats creepy)
If you ask every day it will come faster.
Alright, so earlier I asked about only the first song of my playlist being played. @weary mist informed me I needed to enable the video to play the first load through. Which I did and it started playing all the songs. What I did notice however, is that it is not registering what the song is on my "Currently Playing" widget on my game overlay. It will register if someone requests a song, but not for my backup playlist?
Correct
hi
i have a question , stupid one , about kappagen ... can i turn on the "kappaslosion" by typing a specific command in the chat ? like when i test it from the stremelements overlay editor ? i need a tchat command for that ^^ (excuse my english ... i know is really bad)
!kappagen 100 emotes
nothing happen ...
Can you explain a bit more what you need?
Mass wants to be able to use a command to activate the explosions in kappagen not just have emotes apppear; similar to when someone subs on stream @stuck hamlet
it is hard but i ll try. when i test the kappaeeplosion from the overlay interface it works very weel, kappa everywhere , but i have to open firefox , go to the overlay and push thez button , i want to do that from the tchat with a specific command .
excactly , thx for helping me
yup !kappagen command should work for that
I dont think what you're looking for is doable however you can make emotes appear on stream by using the command onslaught said !kappagen Kappa 100 Just make sure it's enabled in the default commands
@young wraith
Can you provide me the link to your overlay? in my PM/DM?
before the SE integration i can type "kappasplosion" or smthing like that and it trig the explosion . i try all the form you send me and nothing seems to work ..
yes sure
@young wraith Did you check your default commands to make sure !kappagen is enabled?
Better to just ask the question than to ask if people can answer your question ๐
Oh lol, makes sense 
Well so im using a super overlay lol theme
and i previously set everything up for a 1080 display... but it is taking up too much cpu usage so i was told not to use downscaling and set the canvas resoultion for a 720
But it isnt converting correctly and only shows a part of the overlay now
Did you set the overlay resolution in the browser source correctly?
i meant in obs
and did you fit to screen?
yes, but i dont think the problem is in the obs
i even use
launch overlay and it even looks messed up too
everything is fine again once i set the overlay back to 1080p tho
set the overlay in manager back to 1080p and see what happens when you input 1920x1080 into obs and fit to screen
i tried that and it begins to work again, but it takes up more cpu usage and so i am trying not to use the downscale option in obs and rather just have a base resolution canvas of 1280 x 720p and run it in that resolution
the overlays are made for 1080 and our system doesn't know how to downscale them
oook, so i guess the solution is to just manually input all the videos n stuff on a new blank 720p overlay on streamelements?
i dont think that would work because the webm files are still made for 1080p
Can you have Followres, and bits in a seperate alert box?
@PhunkGames#6087 Yes :D just untick the pink boxes on the widget
legend, thank you thank you
im assuming not, but is there a tip cup like streamlabs?
so many questions ๐ sorry
So so soon
okay perfecrt
is StreamElements Twitch?
For now yes
sure what is it
@bold wadi If you add the overlay to your canvas (I have my base overlay in OBS at 720p), and if you click it and hit CTRL+F, it downsizes it to match your canvas
I mean like is Stream Elements by Twitch
I watched the difference in CPU, and there was no change when that happened
Oh no
Really?
correct ๐
^I asked troy to fit to screen before 
fml, how do i get the url for just this http://prntscr.com/gatho0
@PhunkGames#6087 Just for the follower alert? Do you mean to create an overlay just for your follower alert?
@bold wadi I am actually seening a VERY slight decrease in CPU usage (I am using the rocket league animated theme for testing), decrease of like .2%
im in this screen
No idea how to get back to just get the follower alert
i imported from streamlabs
The overlay manager allows you to have all of your content on a single url
I want it in seperate though, i have the follower and subscriber in diff areas
sub on top
tip on bottom
i would have to remove the ones i already have?
no
you can have 10 different alert widgets on your overlay, so that you can place it however you want (no need for 10 though, lol). So make 5 alert widgets, position them where you want them, and just turn on the alert you want in each area
do the viwers have to be on the streamelements.com/streamer page to earn points?
the settings are saved across the widgets
@hasty chasm nope
Omg
@hasty chasm No once you enable loyalty they will earn points when you are live
Well actually scalper youre dope
Ah okay thank you!\
The only difference between ur answer and derpy
@bold wadi โค
was that derpy did say
to change the base canvas back
to 1080
and to try to fit to screen
he did although ask about the width and height
but it was when i was trying to match the 1280 x 720
I also asked you this <3
ya
I am just glad we got something that works best for you
As for the alert issue, Make sure to click off the alert box onto the blank canvas area before selecting the new one
it is a known issue with the overlay editor
@edgy kindle @PhunkGames#6087
I am having the worst time setting this up hahaha
@weary mist Ah okay.
@PhunkGames#6087 Okay so as scalper just said when adding the 2nd alert box simply click into the canvas of the editor first before editing it
Yes, my sub banner doesnt even come onto screen
Go to the subscriber settings and edit the variation that says Default @PhunkGames#6087
I was under the asumption it would transfer all alerts? if not, i guess that makes sense
i click into this
Layers is your canvas layers
am i able to make them seperate alert boxes on screen
did you click save first?
yep
and did you put the launched overlay url into obs as a browser source?
Yep
why duplicate
^top should be sub
side should have been thje link for followers
they must HAVE to be seperate
yeah im working on that
Can i speak with someone in voicechat? i feel like this will take hours through text
hi guys and girls ๐ I just added a quote feature through deepbot but streamelements was reacting with "no quote found" when I tested the trigger. Is there a built in quote system with Streamelements?
@worn pivot Yeah but its limited right now; we have no way to show you what quotes are added; all command based
ah I see - I figured it was something like that. Is there a way to disable it though? At least for now?
You can disable it via default commands @worn pivot
ah thank you very much @edgy kindle
oh another question, is there any news on giving mods access to the dashboard? I know you guys and girls are always super busy. Just wondering ๐
StreamElements: @IWillEatYouUp, something went wrong while trying to update the game. ๐ค
could you link your twitch to discord 
Its not my twitch is my friend's
Hey guys. Actually i have some kind an issue with stream elements. When i put the widget "recent followers" in the overlay, it shows the whole followers i have but i can't find a way to limit that. For example. Like, just show three most recent followers. I hope you can help me with it ๐ thanks
Its capped at 20-25 latest followers
is there any way to only limite it for maybe 3 or 4 ?
Not for now
๐ฆ oh. k thanks ๐
CSS?
I don't think CSS would be able to do that
css is more visuals editing, the actually production of the names is backend
Edit the 20-15 other's out 
how would you define that though?
ezzzz
can't do characters, as it would cut a name in half
you can do

It's compiled into a string 
if it was separate elements
you can just do
.element {
display: none;
}
.element:nth-child(-n+3) { // the first 3 only
display: inline-block;
}
but I guess I can add the option eventually 
lol
i have a question, i can't change some alerts from my dashboard ( sub alert and cheers alert)
the alert are still the triangle and the shark dancing, please help :C
Check the variations @graceful portal
โคด those three you mention come with default variations, and most people miss removing them
Where are the variations?
Hey I was hust streaming and I had songs in the queue but it wasn't playing. How do I fix that?
@graceful portal In your overlay editor if you click on your widget and then click on the appropriate gear for what alerts youre trying to change you can select the variations from a tab on the box to the left and remove the variations
@silent jackal Do you have Ground Control open or your song requests page on SE?
Stream Elements @silent jackal


