My StreamElements display is showing a different number of followers than my Twitch account. How do I change the count settings?
#helpdesk-twitch
fiery kindle
stuck hamlet
@fiery kindle Activity Feed > Edit Session
fiery kindle
Thanks @stuck hamlet !!! Yo Rock!
ancient wigeon
pine hemlock
@upbeat tree 80% cpu usage is high, if thats without a browser source to begin with.
You're dropping fps because your cpu can't handle it
upbeat tree
My cpu can handle it. My game isn't just the obs capture. I've steamed without SE and my cpu at 100% and the capture wasn't lagging
pine hemlock
Your cpu should never be at 100% while streaming.
upbeat tree
Well it has in the past. And there was no lag
pine hemlock
Okay but adding anything else to your obs while hitting those percentages will cause issues, aka frame drops
What graphics card do you have
upbeat tree
That's why nothing was added at 100% and there was no lag. But cpu at 80% with SE wouldnt be lagging like it is
pine hemlock
That's debatable
upbeat tree
Graphics card shouldn't matter. But I have a Nvidia 650TI boost
pine hemlock
Well i was going to suggest you could try GPU encoding(NVENC) but you can't with that card
GPU encoding would reduce your cpu load
but Its only working on 9xx series and above
upbeat tree
But the point is, 2 or 3 weeks ago I was also using SE and there was not this much FPS drop on capture
pine hemlock
Your cpu usage is probably fluctuating which is what causes the fps drops. Did you add anything else to your overlay between the time? There could be a bunch of variables
When you're not in a demanding game your cpu can handle the overlay fine, but once you add a game into the mix, its spiking.
Your cpu is 6 years old now. I don't know the rest of your setup, you could always try to refresh your system and see if that helps but I can't garauntee that would change anything.
upbeat tree
I added a recent bit cheer. And it lagged. But the CPU was at 80% before and after that. And I switched to a super theme and I'm getting the same amount of lag
pine hemlock
Have you tried just creating a blank overlay with say, one widget on it - does it have the same problems? Theres not much I can honestly do. If your computer is struggling how are we to blame
upbeat tree
Refresh my system?
And I know my system is old. I need to get it updated. But when you have full time college classes and a job you can only go to once a week it's hard
My computer wasn't struggling 2 weeks ago
pine hemlock
Refresh such as reformat, or if you're on win8+ theres an option to "refresh" your system which does the same thing as reformatting - aka wiping and starting with a clean install
upbeat tree
I just did that at the start of summer
I do it about once a year depending on if it's needed
pine hemlock
Do you run AV software or anything
upbeat tree
AV softwar? You mean anti virus?
pine hemlock
yes
I want to help, it's just a tough situation where we don't know how much cpu usage is added with the overlay on a system by system basis
upbeat tree
No. I shouldn't have a virus. Considering I don't download from sketchy websites
pine hemlock
Can you do me a favor
upbeat tree
With no stream my cpu is at maybe 10. Game loaded or goes to 50-60% obs open not streaming 70% then when streaming 80% (with overlay)
Depends.
pine hemlock
Open obs and go to settings, screenshot your Output, video and advanced tabs
upbeat tree
Well like I said depends. My pc is off now. I posted that like 2 hours ago
upbeat tree
Eye- eye- cap'n but I checked and double checked my output. And I've had Reddit check it in the past. Should be fine
pine hemlock
shrugs cant hurt anything. Ive watched your vods and it looks alright. I understand your frustration i'm just not sure of a way to solve it, if there is a way
your stream does look smooth minus the overlay. It could have been the scrolling text causing it, though.
Animations cause more issues than static stuff
upbeat tree
Creepy vod lurking
pine hemlock
Well. Its a way to try and help
terse canyon
hey dudes, seems like you're troubleshooting OBS usage issues. Mine takes up like 30% - 40% halp!
pine hemlock
I mean, generally obs support is on their forums. what are your pc specs @terse canyon
terse canyon
yeh I know, but response is typically a few days and I have time now.
FX 6300, 12GB ram, GTX 960
upbeat tree
Anyways I'm going to sleep. I'll DM the picture tomorrow
pine hemlock
ok. night @upbeat tree
terse canyon
nite @upbeat tree 
pine hemlock
@terse canyon Screenshot your video, output and advanced tabs for me
livid zinc
AMD there is your problem. 
pine hemlock
@livid zinc usually i say that
pine hemlock
I meann It looks fine to me, high cpu usage isnt a terrible thing unless you start getting obs saying high encoding in red text
You could try using NVENC encoding to use your gpu instead of your cpu.
terse canyon
already doing that
terse canyon
ayup
and it won't give the red text until the game figures out what's up ... if it does at all, at which point the game will throttle down and the text goes away
it's like my system's forcing itself to overuse then overcompensate
livid zinc
Are you running minecraft in 20 fps?
terse canyon
kinda bottlenecking itself it seems
pine hemlock
Can you export your current profile & scene collection and then start a new profile
How many scenes/sources do you have generally
terse canyon
playing my same custom modpack, or any game with the same settings for that matter, is not giving reliably reproducable results
pine hemlock
and do you have your browser sources set to shutdown while inactive?
terse canyon
performace doesn't matter from 1 scene to like 8
yup
number of browser sources did not affect obs
pine hemlock
You're running 64 bit obs right
pine hemlock
can you send me your log file from that stream
terse canyon
where would I get that? never done that b4
pine hemlock
Help-> log files -> Show log files
find the one dated from that stream
upload here or dm me idc
(idk if you can upload in the chat but yolo)
terse canyon
latest stream
wait wot? O.o
1 se
sec
WHY IS AERO ENABLED
that always gave me issues b4
pine hemlock
Its auto enabled on win 10
terse canyon
UGH
pine hemlock
also
terse canyon
i hate win 10 even more now
pine hemlock
Change your downscale filterr under video
to BIlinear
bicubic causes issues
promise
terse canyon
I don't downscale.
tried both of thsoe, no difference
i mean, i'll change it ... but yeh
pine hemlock
You could update your obs to the current version
pine hemlock
You know about the twitch inspector right?
terse canyon
the auto configure thing?
pine hemlock
nah
https://inspector.twitch.tv/ analyzes your stream
You can also run a test stream without anyone watching
add ?bandwidthtest=true to the end of your stream key
and go live
No one will see you live, but it will stream to their test servers
helps when ironing our issues
The inspector gives you data about your stream and helps diagnose problems too
terse canyon
okay, done
pine hemlock
Output tab
terse canyon
pine hemlock
Go to the top and hit advanced
terse canyon
pine hemlock
Set your bitrate between 2500-4k
Framerate 30
Keyframe Interval 2
Profile: Main
Level: 3.1
Taken from: https://stream.twitch.tv/ btw
terse canyon
what's level do?
terse canyon
imma uncheck two-pass encoding. seems like a waste of resources given my situation
stuck hamlet
Set level to Auto
pine hemlock
Why onslut
terse canyon
how so?
stuck hamlet
Well not literally, but might stop you from streaming.
pine hemlock
where did you see that
stuck hamlet
Jim said you shouldn't be touching level, and just keep it auto
pine hemlock
fuck jim
stuck hamlet
Jim
terse canyon
thought you said 3.1 XD
pine hemlock
thats scary
terse canyon
wasn't that bad either
pine hemlock
https://stream.twitch.tv/ If you scroll down on here it gives you guidelines
Aka the settings i gave you a few moments ago
pine hemlock
Yeah change your stream key to add ?bandwidthtest=true at the end and start streaming
see what your cpu is like now
etc
pine hemlock
On obs or on your pc overall
pine hemlock
I cant see your inspector stuff, only you can
pine hemlock
Try turning off advanced for your output
terse canyon
wait, it's only saying max of 20% cpu now
pine hemlock
While you're streaming?
pine hemlock
What else is running
terse canyon
nothing I normally didn't b4
pretzel, twitch app, display fusion, discord, steam, spotify, greenshot, few chrome tabs doing near nothing, borderless gaming, and basic driver/utility stuff
I can't even stream CS:GO anymore ... that's a solid reference point.
terse canyon
i've deleted all of the overlays except for oen which has no pictures or text or antyhing but that for cheer/tip/etc
pine hemlock
Sounds weird and im not sure what to sugggest
pine hemlock
I would just try and keep an eye on background processes in task manager
terse canyon
testing csgo at lowest settings at 900p now
pine hemlock
Anything using high cpu shouldnt be running while streaming generally
terse canyon
yup yup
pine hemlock
move away from amd at some point ๐
pine hemlock
but intel is 
terse canyon
15 fps at all lowest 900p settings
pine hemlock
you could try swapping back to the x264 encoder, i doubt you'd see better results though
pine hemlock
Yeah but a hard freeze when using x264 encoding doesnt sound normal
terse canyon
none of this is normal, that's what i'm trying to figure out hte cause
this win installation isn't even 3 months old
pine hemlock
Does your pc ever freeze doing anything else
pine hemlock
I would download something to monitor your temps, also run a memtest
terse canyon
also, i don't have any of these issues when just recording 1080p30
pine hemlock
But you cant stream 1080p30
stuck hamlet
Recording and streaming isn't the same thing
terse canyon
agreed, yet i'm doing what's the more powerful of the two without issues
WOW, cpu at < 10% now
umm, didn't change anything from the time it crashed 'cept game settings ... nothing extreme tho
can we do voice so I can talk while I do more tests?
stuck hamlet
That's if cuda can. I am currently at work.
terse canyon
kk
even if yall type i can talk and read too.
thanks again for everything thus far tho โค
pine hemlock
I mean. I could but i'm not sure what we're going to figure out. I have a feeling its a temperature issue limiting you
pine hemlock
And how many sticks of ram are you running total
pine hemlock
Interesting choice there but im not sure if that contributes to the issue
terse canyon
wasn't by choice, was by time and wallet
gonna test on my channel in a sec. thx ๐
terse canyon
hey, can you check my stream now? CPU is at mid 50s yet matchmaking in unreal tournament is at 14fps
like, obs is there. the game is fine
pine hemlock
Dunno what to suggest. Download a program like Msi afterburner or EVGA Precision and change your power level on your gpu and set your fan control
stuck hamlet
Upgrade 
terse canyon
-_-
that hurts.
i know you're trying to help, but I obv can't do that if i'm going trhough this level of work to fix it.
spiral salmon
I was in somebodies channel and their bot was spamming messages every 5 minutes or so... how do I set that up? I looked through the custom commands but did not see that option.
spiral salmon
Doh, totally missed that, thanks again!
clever mango
But do you really want the bot spamming every 5 minutes? 
spiral salmon
Nope, Ill have a bigger delay
clever mango
lament blade
I have a problem with scene transitions and using the animated overlay. Can anyone help?
stuck hamlet
Sup?
I'm guessing this has to do with it taking a while to load up, this is due to having "shutdown source when not active", the work around is to activate studio mode, let the scene load and then transition.
And then turning studio mode off.
lament blade
You are amazing. Thanks!!!
stuck hamlet
No problem ๐
blazing briar
heya was curious to know if anyone can tell me why my alert sounds double up please
blazing briar
ok ill try that thanks
marble mauve
Why does slots lose 100 percent of the time?
keen helm
so how come song request isn't working by song name search? Is it always like this because nightbot has it setup for title search as well http://prntscr.com/g8actt
clever mango
@marble mauve It's not exactly clear from the module but here is how the slot machine works:
The slider increases the payout if you manage to win
Less than 100 on the slider means people will not win money over time using the slot machine. 80-100 is a good range
less emotes = higher win chance
its like 5 emotes = 3%, 4 emotes = 7%, 3 = 12%
actual formula : n / n^3
n = number of emotes
blazing briar
that seemed to have worked thanks @clever mango โค
clever mango
@keen helm The reason for this is that youtube currently has a limit on the amount of API requests that we can make. Searching with !sr requires a much higher number of API requests so we have disabled it for the time being until youtube increases the limit. It will be available in the future
keen helm
so that's with title searching @clever mango
clever mango
Correct
With a higher limit we should also be able to display the current playing song from the backup playlist, not just the songs from the song request queue
keen helm
So how come nightbot runs it fine is what im getting at
thorny torrent
When using the api endpoint PUT /points/:username/:amount ... is it possible to use "all" as username to add/remove points from all viewers in chat?
clever mango
Because nightbot has a different limit
clever mango
See my post a few messages up
clever mango
@thorny torrent The default command !addpoints with alias !editpoints can use all for all viewers in chat
thorny torrent
@clever mango thank you, but i know that you can use this in chat. But the question is, can i use this in the api request too?
clever mango
Oh, that's not something I'm familar with... let me check
tawny pivot
@thorny torrent The api currently doesn't support all. But we have a bulk api.
PUT https://api.streamelements.com/kappa/v1/points
body: {
mode : set/add
users: [{
username: String,
current: Int
}]
}
lean wedge
Hey is there any way to change the bots name to something else?
clever mango
No, it could be a feature in the future though
clever mango
Sorry, I don't know that it would be premium
lean wedge
lol
clever mango
But it's not currently a feature
lean wedge
hmm
devout wolf
for current song, could you add feature to show the song name that is playing from backup playlist?
edgy kindle
@devout wolf I believe this is limited right now due to the api but will be fixed when we get youtube onboard with us and raise our limit
devout wolf
I see thank you
strong dock
any reasno why half my alerts dont have gifs attached to them now and wont let me readd them?
edgy kindle
@strong dock When did you last edit the overlay/what browser?
edgy kindle
Let me see if there was any updates made between then
edgy kindle
Hmm did the alert show and not the image?
strong dock
so my two followers didnt trigger alert
text chat did
but not obs alert
when i went to check overlay it wont let me see what gif is attached to those alerts but when i do test alert it worked
edgy kindle
Are you streaming right now?
frosty zealot
does your test alert play in your OBS preview?
strong dock
ya
also does my stream elements have to be on Song Request page to play music all the time?
tight harness
Are we certain they weren't refollows?
edgy kindle
@tight harness Chat alert proced but the overlay alert did not apparently
clever mango
@strong dock Yes, or Ground Control app
tight harness
Ahh yeah
edgy kindle
also peoples this doesnt take 4 people to answer lol it will just get the person confused on who to answer 
@strong dock See if in your dashboard you can resend the follower alert and see if it pops on obs properly
Also make sure to CTRL+F5 your overlay editor
strong dock
resending via dashboard worked
edgy kindle
Alright i'm going to send you a follow and see if it plays properly in OBS
strong dock
lol but follower goal went from 2/20 to now 46/20 
edgy kindle
You can change that via the edit sessions page by going to Activity Feed
strong dock
ty derpy
edgy kindle
Np
strong dock
lol ust realized only 2 timer commands are working too RIP haha
edgy kindle
@strong dock Can you screenshot your timer page for me?
You might have the chatlines set too high for the other timers to activate @strong dock
edgy kindle
If you'd like just wait until you're done streaming
strong dock
edgy kindle
Yeah so your first two are activating but the others arent right?
strong dock
yep
edgy kindle
Yeah you just dont have enough chat activity to hit the other ones
strong dock
does it stair step after each event in order?
or it has to meet all the requirments and resets once one of them are hit
edgy kindle
Once the requirements are met it sends the timer however if the requirements are not met again after the time has elapsed it wont show
So i believe like
Chat activity hits 50 lines; It starts the timers for anything below 50 lines and after the elapsed time the message is sent
and then it resets
solar salmon
I'm having tons of trouble getting things setup and ported to be able to use Streamelements exclusively (as opposed to nightbot + streamlabs)
I may just be dumb and been looking at it too long to figure everything out
edgy kindle
Well let us know what issues you're running into :D
solar salmon
but its buggy as all heck
stuck hamlet
What browser are you using?
solar salmon
chrome
solar salmon
the bit donations
edgy kindle
Are you running into issues with commands? timers? overlays
stuck hamlet
Alright, and what seems to be the issue with the bit donations?
solar salmon
they just show up as 0
and another small suggestion - when you test...they should reset to what they were before.
because Bob Ross didnt give me 100 bits lol
solar salmon
yes but they stay on my overlay
tight harness
If you refresh that would disappear, it's just to demonstrate all aspects of the overlay
stuck hamlet
if they "stay" greyed out, its to show you where it would line up
solar salmon
oh ok sorry ive been wokring on this for hours so im getting frustrated a little and maybe not thinking logically
stuck hamlet
Test: https://www.onslaught.ca/s/yc0cg36v.png
Showing you where it lands, not actually visible on the overlay: https://www.onslaught.ca/s/rhrap7oq.png
solar salmon
is there anywhere I can set bits (like i can set recent donation or top donation)
to be a specific amount/person
stuck hamlet
No
solar salmon
ah ok
I imported my alertbox from Streamlabs
but it's in a separate overlay
is there a way to integrate it in the same overlay?
stuck hamlet
Unfortunately not, you'd have to build off the StreamLabs import, or use that overlay just for alerts
we are working for integrations/alert boxes on there own
solar salmon
and the double audio I'm getting when I test is because the SE editor is open at the same time as OBS and not because it's going to go double, right?
edgy kindle
@solar salmon Correct
solar salmon
ok good thank you - sorry for the dumb questions I'm trying to wrap my head around this change haha
edgy kindle
Make sure you set your browser sources to "disable when not in use" @solar salmon
stuck hamlet
You must not forget to check "Shutdown source when not active" on the BrowserSource of OBS
solar salmon
What difference does that make? Out of curiosity?
edgy kindle
When its left unchecked all your notifications will go through EACH scene
so you will experience multiple sounds
frosty zealot
and if you have a lot of elements in your overlays (animations/kappagen) then it's an extra draw on CPU usage
solar salmon
okay thanks
I messed up some things while moving things and now the alignment is wrong. Wish there was an undo!
But thank you guys
edgy kindle
Yeah so do we you can use the arrow keys to make minor adjustments
lament blade
i would like to make a sub goal txt, but the its shows 15 subs, but i have 18 now
solar salmon
its not small things...it's now cutting off parts of my alerts in obs
stuck hamlet
Shift + Arrows to do more heavy adjusments
lament blade
how could i fix this fast?
stuck hamlet
Make sure you have the right resolution @solar salmon
Default is 1920x1080
So make sure your browser source is set to that, or to whatever you set it to
lament blade
? ;P
stuck hamlet
Activity Feed > Edit Session @lament blade
lament blade
ty
I have also a weird kinda bug, all my alerts is with the setting ''bounce'', i dont like the bounce and set it to ''none'' but the effect always returns
so i have always bounce
could i fix this?
edgy kindle
@lament blade What browser?
lament blade
chrome
edgy kindle
@lament blade When was the last time you cleared your cache?
robust hull
hey all. I've been having issues with some of my alerts using the overlay editor. Seems like the alert sounds will play in the editor all the time, but through OBS only .ogg files work
edgy kindle
@robust hull Are you using Studio?
robust hull
yes
robust hull
its any mp3 file
stuck hamlet
yes, can you give it to me?
robust hull
sure
quasi portal
Which component do you need to add to your overlay manager to get Store-purchased Sound-effects to play ? The Alert Box doesn't seem to have it included + I don't see anything named like "Sound Effects" - there is one called "Store redemptions" or similar but I really only want the sound effects
edgy kindle
@quasi portal Store Redemption widget :D
quasi portal
Oh! That doesn't pop up text and stuff too?
edgy kindle
It does but iirc you can leave those blank
quasi portal
Ahhh very nice! Thanks @edgy kindle ๐
weary mist
sound effects only play a sound, so you are good
quasi portal
But I'd have other items in the shop also, I hope that won't collide with the Alert Box, guess I could just turn it off there ?
strong dock
whats command for me to give everyone points?
streaming and dont wanna go searching for it
clever mango
!addpoints all <#>
lament blade
@edgy kindle just installed windows yesterdag ๐ฆ
weary mist
@quasi portal if you want a Stream Perk to show up on stream, you can click the check box when editting/creating the item to have it show up. If you don't check that box, it won't pop an alert. Plus you can layer them so that the regular alert box is always on top if you want
quasi portal
Thanks @weary mist , will give it a shot ๐
thick eagle
So there is an option to use your playlist as backup when you run out of song requests... why is it that it will only play my first song and that is it?
frosty zealot
do you have the video collapsed?
weary mist
@thick eagle need to have the video visible when the page loads, then you can hide the video. Its a weird thing with the youtube player
also o/ โค @thick eagle
thick eagle
What do you mean? Lol (extra blonde today) and Hey โค
frosty zealot
are you using ground control or the song request page in the dashboard?
frosty zealot
queue list is separate from the backup playlist.
frosty zealot
queue is only populated by requests
frosty zealot
it should
thick eagle
hehe ok
Seems to now, yes. Perfect! You guys rock! โค
I'll probably forget this come stream time... but that's besides the point :p
frosty zealot
we'll be here come stream time to remind you if needed ๐
tight harness
@frosty zealot I was just about to type that exact same thing
thick eagle
Lol that's why I love this place! ๐
frosty zealot
thick eagle
Is there eventually going to be a fix for that issue? So the video doesn't have to be shown for it to auto-play?
weary mist
@thick eagle talk to youtube, it is their player that is silly like that
thick eagle
Ahh.. well.. i'm just a little "guy".. they won't care ๐
weary mist
but I will drop in later and let you ask me the question again because you forgot 
thick eagle
Lol smartass ๐
thick eagle
Oh right, my bad ๐
pine hemlock
We have video tutorials on our youtube channel @crimson gull https://youtu.be/UuweQah3v00
weary mist
I am sure someone does, ask your questions, and you should hear answers come back from the support canyon
pine hemlock
that too
crimson gull
@pine hemlock I don't want every feature, I am specifically looking for Twitter and Patreon alerts and on screen names
pine hemlock
The alert box widget on the overlay manager is used for follow/subs/bits/hosts. Don't think we currently have support for a twitter or patreon alert.
crimson gull
Dang it, I was told u have... Any plans to add?
weary mist
we have chat alerts for twitter
as for patreon, I believe its being looked at to get that
tidal swallow
is there a way i can set host alerts to only be for manual hosts and not auto hosts?
weary mist
Twitch recently changes the api to now give alerts for both. Being able to distinguish between them might be possible, could be a good #๐ญ๏ธฑfeedback-and-ideas
bright junco
I have been using Ankhbot for my stream for over a year now and i have recently switched everything to Stream elements except the bot. Is there a way to track a viewer/followers Hours watched in stream? and is there a way to add custom ranks like a leveling/ranking up system like Ankhbot? Thanks
weary mist
the hours watched in stream is auto tracked, but at this time, there is no way to pull the hours stored from ankhbot into SE
as for a rank/level up system, that is not currently available, but been requested quite a bit. I will push for it as soon as we get moderator dashboard and youtube integration done ๐
weary mist
by me pushing for it, I will badger the hell out of the devs till they can't stand me anymore
bright junco
haha
weary mist
Yes, very much so. If you can get a CSV exported, and set it up like so: username,points
I will grab the link that you can use to import it
bright junco
Nice! Thank you! You have been very helpful ๐
weary mist
you can put your JWT token into that site and have it import directly as well
(user profile)
weary mist
let me know if you have questions. I might not answer for the next 30 ish minutes, though someone else with a blue shirt on will
bright junco
Ok! Thanks again
thorn oyster
Hi all. Brand new to using Stream Elements. I plan to take my time learning about all the options available. However, I would like to have the loyalty (!points) system going right away. What is the minimum I need to do to make sure that is active during streams? Thanks for your time.
edgy kindle
@DaxRated#8159 You simply need to enable it.
In your Dashboard head over to the Loyalty Settings and click the toggle to make sure its on @DaxRated#8159
thorn oyster
Okay awesome! So activating the chatbot and overlays and everything can wait? I guess I need to at least click the join channel button for Stream Elements. Does the bot need to be a mod to track points? Apologies for the noobness. >.>
edgy kindle
You will need to enable the bot in your chat so the chat can use commands
Not to track points. It will track even if you part the bot because they're seperate features however We advise you to mod the bot so it does not get banned/timed out
thorn oyster
Awesome. Thanks so much for the help!
edgy kindle
No problem
solar salmon
Question - is there any way to have different alerts play for each item type? (different sound/gif? for each item in my stream store)?
edgy kindle
@weary mist ^
edgy kindle
@dry wagon You can simply remove the email
weary mist
@solar salmon yes, set items with different sound and images, put store redemption widget on overlay. Profit
dry wagon
@edgy kindle
weary mist
you can't remove the email once it is in, but you can turn off the !tip command
edgy kindle
Oh you cant?
weary mist
@dry wagon can I ask the reason you don't want a tip page?
solar salmon
@weary mist so if I have these set up, they will make the right one for each redemption?
dry wagon
I use streamlabs because I am not a fan of stream elements tip page
weary mist
@solar salmon for sure, try them out yourself ๐
solar salmon
Do I have to disable the "default" one in the widget itself?
weary mist
@dry wagon what don't you like about it?
dry wagon
Because I just use stream elements for currency. I am just used to streamlabs
weary mist
I can understand that. Did you know if you use SE, the bot will reward people with loyalty points automatically with a tip?
so people could "buy" loyalty points
solar salmon
IT WORKED! THANKS @weary mist ๐
dry wagon
Ok, I just need to know how to turn them off. I have nothing against stream elements and I really enjoy it but I have been streaming a while with streamlabs
I don't want to sound offensive
weary mist
@dry wagon and all I am doing ot gathering information so we can improve our service. I can understand using SL because you have for a long time, but sometimes trying out new things can actually be better for your stream, which is what we are shooting for. We provide several things to make tipping easier on the viewer, and to increase your income from tips. We are a young company, if we don't ask these questions, how are we going to learn? plus, it is super easy to port everything from SL, so setup is barely minutes in lenth
Plus, I have already given you all the info you have asked for that we can give you
dry wagon
But how do I get rid of the email it will not let me save w/o an email
edgy kindle
@dry wagon You could just simply leave it and not advertise the tipping page
weary mist
@dry wagon
magic imp
Trying to change the item redemptions animation and it's not saving the gif I put to replace it from the cloud. Thoughts?
weary mist
Are you using Chrome?
magic imp
Firefox. I've not had any trouble with any of the other notifications except this one. It even changed the sounds for it, but not the gif.
mortal pollen
When someone subscribes or hosts the channel I do not see them given loyalty points, even though it is setup to give loyalty points for such actions.
stuck hamlet
@magic imp Could you try with Chrome? We are built to work better on that browser.
@mortal pollen for subs, please try logging out and back into StreamElements. for hosts, i believe we reported that bug not too long ago, and are looking into a fix
magic imp
Sigh... I try to avoid google stuff wherever possible. Firefox at least tries to protect my metadata.
mortal pollen
Okay, ty @stuck hamlet
magic imp
indeed thank you Onslaught
stuck hamlet
Np! ๐
drifting blade
I need some help! I am trying to upload my subscribe gif but for some reason the same dancing shark is displaying instead of my gif
the sound carried over just fine but the gif wont upload at all
doesnt matter what gif file I use wont update
stuck hamlet
what browser are you using?
stuck hamlet
Strange
edgy kindle
@stuck hamlet This seems to be like the issue with the variations again
edgy kindle
@drifting blade On your subscriber alert settings under "Variations" delete the default one
blazing briar
I think I am going blind in my old age, where would i find the bit cup for overlays please?
edgy kindle
@blazing briar This has been temporarily disabled until the new one is finished
blazing briar
ahh thank you very much @edgy kindle
edgy kindle
I would love to be able to tell you more than *Soon* but there is no definite time frame except for hopefully this month
drifting blade
@edgy kindle Is there a way to import images from other theme overlays into an active editor?
edgy kindle
@drifting blade Sadly not; You would have to save the images and then upload them to the new one
drifting blade
got it
So I cannot download the images from a theme?
what about an undo option?
edgy kindle
No undo sadly
@drifting blade Like I said; right-click, save, and then reupload the images you want
drifting blade
@edgy kindle is there a way to share a streamelement page with another person for example one of my artists so they are able to hop onto my account and upload/mess around with overlays?
do I give them my auth token?
pine hemlock
Giving access to other users is being worked on.
For now, if you really want someone to manage your account you'd have to trust them with your twitch password, which we don't recommend but.. at your own risk
weary mist
Exactly what cuda says. They could always mess around with their own page and then send you the final pieces
simple fractal
Question: Can I import a playlist from youtube in the music section?
stuck hamlet
You can use a backup playlist @simple fractal
simple fractal
Ty
copper anvil
has anyone else been having an issue where the backup playlist will only have one song playing and can't provide any songs?
copper anvil
I see, I'll try that
stuck hamlet
It cannot provide the song, do to Youtube limit, and you must have the player showing for the first song @copper anvil
visual mortar
hallo is it possible to make a command that removes all points (from the loyalty system) from all users? Or just a specific user? And if it is, how do I do it?
nvm I think I found out how to do it
nvm I didn't
stuck hamlet
!addpoints user -amount
visual mortar
ah thanks
smoky fractal
hi there, trying to switch over to Stream Elements - I can't make the subscriber alert image change... all the other alerts have worked fine.. any ideas?
stuck hamlet
Can you remove the image? @smoky fractal
smoky fractal
@stuck hamlet in the side panel I can both change and remove the image, but when I test the alert I still get the dancing shark
smoky fractal
ah HA! Yes! thansk SO much ๐ โค
atomic hollow
โค
scenic adder
Issue with the Current Song widget. When pulling the current track from dubtrack.fm it doesn't properly show special characters. Example: https://i.imgur.com/gdXSveh.png
real moth
how can i make the module ${random.emote} only produce random twitch emotes? no bttv or other emotes
echo steeple
Hi ! , why i give me 1000 points to test, then i write !points and i have 0 points?
someone can help me?
echo steeple
miklor10
echo steeple
but i give on the page the points
atomic hollow
1000+1200=2200
atomic hollow
you can, from here - https://streamelements.com/dashboard/leaderboard/current
echo steeple
well i will did it from the chat, thanks !
atomic hollow
np
echo steeple
atomic hollow
you are adding points to miklor, not to miklor10
atomic hollow
atomic hollow
its all good ๐
smoky tide
Love me some Ground Control, however, Ive noticed that if you set bindings to skip/pause/start in GC's settings, those buttons no longer work anywhere else!
(i.e. I set the F8 key to one of those, and now in a game, the F8 key does not work. Once unbound in GC, it works in game again.)
whole vector
I have a question! ๐ Is it possible to make sound effects just for subscriptors? Or have ranks?
frosty zealot
does F8 have an in-game action @smoky tide ?
smoky tide
yes, in ATS, it switches a screen to look at more info
tight harness
@whole vector Not currently although I believe it has been requested, check here: https://strms.net/features if it isn't requested then consider requesting it yourself ๐ if it is requested then simply upvote it
whole vector
Thanks a lot Legendary!!
tight harness
No problem 
frosty zealot
@smoky tide the game might not be seeing the input after the rebind. can you check in-game keybinds? Also can I ask why you want to use a key that has an in-game function as a hotkey for music control?
smoky tide
of course I could change it in game I guess, but F8 on my keyboard is also "Play/Pause" for media. I was hoping for more of a GC bind that still passes the keypress through but still triggers the func within the GC app.
pine hemlock
I'll add it to the bug reports
smoky tide
rock on! thanks @pine hemlock
frosty zealot
as a workaround, would something like fn+F8 work as a keybind, or some other modifier key? that shouldn't affect standard game keybinds.
pine hemlock
probably as a work around for now yeah, might work
misty crypt
Anyway I can put default commands into custom commands? I.E. have "!addpoints ${user1} 50 !addpoints ${user2} -50" in a command
hazy thistle
Sub count is still buggy. Is there a way to implement it for good? I wan't to show my current subscriber count and it only shows the recent. Like from stream to stream
I can use other apps, but i don't want to run multiple apps. Only Streamelements.
frosty zealot
https://streamelements.com/dashboard/session if you change the subscriber count to your current total and don't reset the session then it should stay accurate. This won't track any unsubs though. The counter only goes up. I think it will catch resubs though which might be your issue
proud pumice
@hazy thistle we'll be working to get a selector where you can choose to show the current number of subs or just new ones or just resubs, hang tight alrighty?
wispy aurora
This is probably a very silly question but... I don't hear my follower notifications go off on stream, they seem fine when I hit emulate but I never hear them. Is there a good way for me to know in real time when someone follows etc so I can respond?
frosty zealot
do you have your audio turned up for OBS?
frosty zealot
and you can hear any other sounds from your PC? (sorry, don't know your set up)
wispy aurora
Yep, I hear game audio, music, etc just fine. I will SEE the follower notifications on stream if i look at it, but I never hear the audio queue
I'm sort of savvy... but feeling kind of dense not being able to figure this one out lol
frosty zealot
what's your alert sound volume set to?
wispy aurora
50%, maybe i'll crank it up it could be that I'm just not hearing it over game audio because its fainter htan I think
frosty zealot
while you're in the browser, test the alert and see if you can hear it in browser using the event emulator at the bottom.
wispy aurora
Yep, loud and clear
frosty zealot
alright, right click the tab and mute that tab, then open OBS and see if you can hear it still when you emulate.
frosty zealot
muted tab is playing sound? or obs is playing it
wispy aurora
but not without obs on, okay im not sure wahts going on
its fixed I think.. you the real MVP
yeah obs was playing sound
frosty zealot
ok, so the OBS source is playing it, not the tab.
you may just be drowning it out with game audio. which means also that your viewers aren't hearing the alerts most likely.
wispy aurora
yep I think that nails it, i'll take the volume to 100% and maybe download a longer sound to play than the standard coin collect chirp
fluid geode
Is there an issue with giveaways? I had one running but no one can enter it, plus the image on the overlay stays constant on screen does not go after suggest seconds
weary mist
@CallmeMissK#4902 I was able to purchase a ticket once I gave myself enough points to purchase one
fluid geode
Thanks I just had to reset the giveaway and refund everyone thanks for looking into it
hazy thistle
Thank you @proud pumice
clever leaf
anyone here who's rom the SE team?
Or anyone who can help... cause I'm trying to choose a font for my overlay..
but most of the fonts are the god damn same.
serene granite
@clever leaf can you make sure you're using chrome, and also press ctrl+F5 on the overlay editor page
We just deployed a fix to the font selector
clever leaf
so exit out of the creator?
serene granite
no, just ctrl+F5 on the keyboard
clever leaf
yeah didn't change anything.
serene granite
are you selecting the font, or just scrolling the list?
clever leaf
selecting it.
serene granite
which one?
clever leaf
Cabin Condensed to be specific.
It changes in the editor, but it doesn't in OBS.
it remains 'roboto' ish.
serene granite
let me see
clever leaf
ok
silk gulch
I am currently on the overlay editor when i try and change some of the text but it doesnt change. Also is there a way to download the background image so i can make my panels under my stream to match my stream overlays?
serene granite
@clever leaf it looks good on my OBS as far as I can see
try editing the browser source on obs and hitting the refresh cache button
weary mist
@silk gulch make sure when you go to edit text, you click off the last widget onto a blank area of your editor, and then click the new text widget. It is a known issue
silk gulch
The text jumped to this even though i choose completely different text. I can only use orbitron font every other font appears like the image i gave
neon ore
Just a random question do thhe overlay from the dashboard cause stream to lag?? because ever since I did on my stream it makes it look like I am dropping frames
weary mist
It depends on what you have in your overlay, and how beefy your processor is
If you load it up with an animated theme with kappagen, you better have a decent CPU as it will require a lot of processing power
@neon ore
neon ore
Hmmm Okay Its I took the black and green overlay as all
clever leaf
@serene granite doesn't seem to change anything for me, not even making a new browser source.
serene granite
very peculiar
clever leaf
quite so
serene granite
are you using OBS studio , latest version ?
frosty zealot
did you save the overlay?
frosty zealot
you need to do that to have it change in OBS
clever leaf
Even if I "Launch overlay" it does the same.
the fonts are the same, regadless of having changed the actual fonts.
weary mist
which browser?
clever leaf
The one in the lower left.
pine hemlock
This is the list of fonts SE uses btw https://fonts.google.com/
weary mist
chrome, firefox, edge
weary mist
Weird @clever leaf I just went in and changed my font in a text box and it launched fine
@pine hemlock he is using a supported font
can you try out a new overlay? Create a test one, do two text boxes, one roboto, and one the one you want, save and launch?
clever leaf
Yeah gonna try and fiddle with it a bit.
seems to be really weird for me.
Fonts seem to just not want to update no matter what I do really... it doesn't matter if I'm on one overlay or the other.
serene granite
fonts are loaded from google, there could be something blocking it
pine hemlock
Yeah its not changing in obs @serene granite
I just tested it
thats after saving
too
Did shift+f5 too
wait
I got it
Remove the css default stuff from the browser source
@clever leaf
serene granite
and do refresh cache on the browser source on obs, its in the bottom
silent veldt
After I import my alert box from streamlabs How do I integrate it into a new overlay?
pine hemlock
Idk. it started updating once the css default coding was removing for me
@silent veldt it creates an overlay under My Overlays that says Streamlabs imported alertbox, you can add onto that overlay
silent veldt
So I cant import that into an already made overlay?
pine hemlock
I dont think you can import from one overlay to another currently. You could run them as seperate browser sources in obs, one being an alertbox only browser source.
pine hemlock
np
@serene granite nah you're right about the refreshing of the cache
Even just opening the browser source properties and hitting "ok" would probably reload it and update the font
hollow zinc
We can probably do something on save as well
clever leaf
So.. I gotta remove the cssdefault then ctrl+f5?
pine hemlock
Nah. you just need to open the browser source and hit the refresh button at the bottom and hit ok
and the font should update
pine hemlock
Or just hit "ok" and it forces a reload
clever leaf
that was way more troublesome than it should have been ๐
clever leaf
Thanks guys โค
pine hemlock
sometimes we forget the easy stuff and make it harder than needs be
serene granite
I asked you to refresh it on OBS earlier ๐ฆ
sick raft
Hello, I am having trouble getting "Current Song" to work on my overlay. I am using the Original LOL super theme, and I have watched the tutorial several times. I am using the Stream Elements song request service, and that is selected in the theme. However even though the song request is open and playing it will not show up on the overlay.
clever mango
If it's playing from the backup playlist, the songs do not currently show up because of an API limit set by youtube
clever mango
We're working to have this limit increased so that we can display the songs. For now there is no workaround to get the backup playlist songs to show
I take that back
The workaround would be to add the songs in backup playlist to your request queue
Then the songs will show
sick raft
I will do that for the time being ๐ Thank you!
minor tide
hello, I'd like to know if there is some kind of documentation available to interact with songrequest feature? For example, SE gives commands to pause/resume music, but what if I want to add moderator commands to enable or disable it completly?
clever mango
Sorry, there are no chat commands to enable/disable song request at this time. It would have to be done from the dashboard or ground control app
minor tide
ok, thx for the reply
clever mango
You're welcome ๐
silent veldt
hmm any reason my recent subscriber and follower doesn't show up when I added the new widget?
I'm new to Stream Elements too, so would it just not show up because it's a new session?
weary mist
yes. you can edit it at Activity Feed -> Edit Session
silent veldt
thanks so much
clever mango
The name of your most recent subscriber/follower?
clever mango
I think edit session will fix your count but not the usernames
serene granite
we only know of events that happened after you signed up to our system
silent veldt
right that's what I thought, because integrating streamlabs only shows tips. Ok thank you!!!
clever mango
Scalper is right though about editing session for follow/subscriber/tip counts
serene granite
you want to use the edit session page to make sure all the current counts are setup correctly
and from this point on they will increase accordingly
silent veldt
So I bascially insert my current count?
silent veldt
haha thanks @clever mango really looking forward to using this from now on. Loving it so far ๐
appreciate the help
silent veldt
yeah! I love it so far. Being able to customize it is great
pallid torrent
Okay, so I'm looking at the superthemes, and trying to figure out customizations.
I'm looking at the brb one right now, and it has Youtube and all of that on the right -- trying to figure out where to put links -- or if I'm just supposed to change 'YOUTUBE' to my channel address.
frosty zealot
change it to your channel address, there's no way to have a link on the overlay that the viewer can click.
pallid torrent
Okay, that works. Thanks.
weary mist
I put my usernames for the different platforms I have
clever leaf
question.
Is it possible to stop the boxes and such from snapping to position?
it's really starting to do my head in...
holding control or shift does nothin.
frosty zealot
if it snaps to a position you don't want it you can move it more granularly by using your arrow keys. Or type in x/y values for positioning.
silent veldt
Is there a spot for audio commands? Does the bot control that?
frosty zealot
Audio commands happen through the stream store.
silent veldt
oh drag
clever mango
custom overlay or super theme?
rancid rivet
it's the music theme one, TerraBuck
frosty zealot
right click the source, then properties. make sure it is set to 1920x1080
rancid rivet
oh okay, I had the dimensions set WAY low, then
rancid rivet
I will test it when I get home, and inform you, I am about to take off in a matter of minutes. My son has a piano lesson.
clever mango
Ok, we'll be here
nimble bear
I signed up through gamevil. Had streaming yesterday. During the stream I had more than 200 points. When I'm checking my account I see zero points. Please advise
serene granite
the "my points" page on the site isn't working
go to HIS channel on our site when you're logged in to your user and look on the left pane
or use the bot command for points, which is default !points but some streamers change that
also, do you live on mount tavor ??
rancid rivet
can I get some assistance on customization, maybe on voice chat
frosty zealot
I can't get on voice chat, any way to help via text?
rancid rivet
yeah. I can sit here and flip back and forth between Discord and my Browser
frosty zealot
or... it looks like @clever mango is in a channel for you @rancid rivet
nimble bear
@serene granite where do I find HIS channel??
silent veldt
Is there a way to select a group of items in an overlay and move them all together instead of one at a time?
frosty zealot
from what I see, unfortunately no, the easiest way to maintain proportion to each other is to make note of each element's coordinates (noted as Top and Left in the Position, size and style submenu) and do a little number crunching to maintain the spacing and positioning they started with.
nimble bear
@serene granite never mind. Found it. Tavor is the gun on the picture
atomic hollow
yes, we know, we created that gun ๐
serene granite
I never got to fire one :'(
patent wraith
Hi, can someone help me with points problems?
frosty zealot
what issue are you having?
patent wraith
I don't have access to the streamer dashboard i'm "managing" for tech stuff, so i don't know if there are ignored or not, but i got 2 peoples who said they dont get any points, maybe everone, i don't know. I don't know if there is something wrong about the bot or anything
Can i access dashboard while mod?
To check if something is wrong
patent wraith
ailincia
atomic hollow
seems to be working fine, 10 points per 10 minutes
patent wraith
I know, but i don't know if we get the points, or at least 2 peoples
Can i give you the name of the peoples?
atomic hollow
sure
frail nebula
Hey i have points set up to hosts receiving 50 when they host however they dont seem to add? is there a delay? as someone followed me and instantly received their points
frail nebula
nope pc
patent wraith
@atomic hollow I don't know what happened, but looks like they got 10 points just now. It's been 2 days they had 0 points tho, don't understand, but thank you ahah
atomic hollow
@patent wraith 
flat axle
Hey guys n gals im after my tipping link for panels
tight harness
@flat axle https://streamelements.com/tip/uk_jarvis (assuming the twitch in your Discord profile is yours ๐ )
flat axle
yay, and yer it is thanks
want at least ยฃ50 in tips tonight
oh damn just clicked that link have I really had that many d's
lament blade
Will StreamElements include the possibility to customize the bot's name sometime in the future? Perhaps as part of a paid premium status like Moobot?
clever mango
It could be a future feature but we have no details in regards to how it would work
lament blade
Fair enough, thank you ๐
Hello Staff! I might have found a big.. or im doing something wrong. please help
frosty zealot
what's going on?
lament blade
PM? or here?
frosty zealot
here should be fine
lament blade
the sub sound on my edit isnt triggering when tested.
but if i change that same sound to my follower sound. it works.
frosty zealot
it is working for me on both subscribe and follow alerts.
can you try submitting the sound into the sub alert once more?
lofty forge
Got a question, how do i refresh the widgets from a session?
tight harness
@lofty forge You mean reset them? To refresh them just close the browser source on your OBS and reopen it with 'shutdown when not active' ticked, to reset them you can do that here: https://streamelements.com/dashboard/session
lofty forge
Yes i mean reset
lament blade
@frosty zealot the sound doesnt work with my sub test... but does work for follower test... do i need to resubmit it?
frosty zealot
go to your subscriber alert options and hit the change sound button again.
and resubmit the sound you want.
noble smelt
how do i turn off stream elements bot from saying thank you for following etc
have some trolls spamming a few bad accounts i dont want popping in chat
nvm found it
lament blade
went to subscriber alerts. changed sound. still doesnt work.
I tested the same sound again on the follower alert, alort works.
is there a setting that im missing?
frosty zealot
did you set sounds for the variations?
by default, the variations don't have sounds attached to them, so anything more than 1 month may not play a sound.
@lament blade ^
lament blade
@frosty zealot variations fixed it. test had sound.
thank you
Why exactly do things need these variations? i see that tips have the same thing.
frosty zealot
you can set thresholds for different reactions based on the variations.
so if you want to have a special animation or sound for 12+ month subs vs brand new subs you can.
tips are the same way, as are cheers.
you can also set variations based on the type of sub as of today's update (tier 1, 2 or 3)
weary mist
you could always set the variations, you can now test them
frosty zealot
or that*
lament blade
thanks for your help
frosty zealot
no problem, happy to help
lament blade
so i have a sub goal but its now at 0 subs and thats not correct, yesterdag support said i need to reset session but it still dont work
what should i do now ๐ญ
edgy kindle
@lament blade You need to edit the session not reset it
lament blade
oh shit lets try
frosty zealot
save button is at the very bottom of the page
edgy kindle
@lament blade Look for the correct option that says Goal+Subscriber in it and edit it then hit save
should update your goal correctly
lament blade
ty
brisk flint
Hi! I have some annoying problem with SE overlay alerts. I am using OBS studio. My problem is, that if somebody for example follow my stream, then the music will be played two times. I don't know why. It does not matter what is the event. Everything was fine, till I just not changed something in the overlay (not that widget). Maybe this is an OBS error, idk. I will try to send you an example video. In the example video, my SE overlay aler widget was not even turned on. Or is this an Chrome problem?
OBS restarted, Chrome restarted, PC restarted. nothing heleped.
Any idea maybe? ๐
edgy kindle
@brisk flint This seems like you may have 2 scenes in obs and forgot to enable "shutdown when source not in use"
brisk flint
A!
Ok ๐ mabye
Yes, I have multiple scenes.
Not helped ๐ฆ
And now, to load the browser in OBS takes 1-2 secs.
I had this many times. And somehow it dissapears. But if I change the overlay in SE, it comes back.
I cleared the OBS cache...seems to work
edgy kindle
Well the only thing it could be is 1. You didnt enable "shutdown source when not in use" 2. You have the overlay editor open while streaming 3. you have your stream open while obs is open
brisk flint
- was the case...
- I turned the sound off
- Only alerts were problematic.
Interesting! ๐ However, thank you for the help!
azure cypress
Ok, similarly I'm having an issue with alerts since switching from Muxy and StreamLabels... I've set up new sounds and what-not in StreamElements, but the old sounds still play and I'm not sure why... in addition to the new ones. It's spam-tastically cancerous to listen to :/ - I've deleted all my old scene collections, scenes, and sources from OBS and set up new ones using my StreamElements browser source links, but the problem persists. I'd love a suggestion if one's available โค
frosty zealot
did you import the old ones?
azure cypress
I did, but I've deleted the import from my overlays library
frosty zealot
is there a secondary alertbox floating around from that somewhere? and you've checked every scene for your old browser sources?
stuck hamlet
What is a troll follow?
noble smelt
i don't want their follow on screen
delete its still there
well ban
makes a bad named account
stuck on recent follower
stuck hamlet
Ah
Use the overlay, and widget called "Current Song"
We do not support WMP. We are a cloud based system that pulls information the internet provides, WMP, is not a tool we can read.
native cedar
quick question/concern re Twitch username changes, if someone has a moment; not urgent
stuck hamlet
sup?
native cedar
what all do I have to do on the SE side of things when I change my twitch username?
stuck hamlet
We do not support files.
@native cedar log out, and log back in after the name change
native cedar
@lament blade if your music player can communicate with an API you can write an app and host it on a cheap cloud server, have the music player update your web app and have SE poll your web app
the command would be something like
${customapi.your.domain/webapp}
the bot will dump whatever it gets back into the chat
thanks @stuck hamlet that's simple enough... the bot will automatically move to the new channel?
@lament blade I'm actually glad I walked in on you asking that, because I hadn't even thought of trying that and now I'm probably gonna
stuck hamlet
for less "buggy" situations, you should part the bot before doing the name change
a simple part/join after the log out/log in, should be fine
native cedar
thanks for the top @stuck hamlet
@stuck hamlet are you SE staff?
nevermind, I see the staff list
weary mist
Yeah. Hidden staff 
native cedar
do you know if SE ever partners or works with developers of other services? I have a few things I'm wanting to do that I'd much rather integrate with SE than compete with you guys
especially since you were cool about 
stuck hamlet
yes, we like to develop with other people. Id like to point you towards perry or Shadow about potentially working with us on something, Styler would be the tech side of things.
we don't have a .txt file @jagged ridge
as i mentioned before, we are a cloud based platform
native cedar
well, I'll build out my stuff for personal use first and approach one of them when I have something to demonstrate
thanks for the help
stuck hamlet
anxious to see what you make ๐
native cedar
@jagged ridge you would need to get that text file onto a server, then point the ${customapi} command variable at the file
assuming the file contains ONLY the text you want displayed, that should work
that's as close to textfile support as your going to get unless you run a bot locally, which isn't what SE is
weary mist
@native cedar the entire site runs on an API, which will be updated soon. You could build integrations that way as well. Check out #dev-chat for more info
@olive lintel, you around for some support?
sleek geyser
why is StreamElements so slow in picking up new followers? I've been wanting to use StreamElements for KappaGen mostly, but the StreamElements follower notification just comes in 4 minutes later than the other service I'm using
edgy kindle
@sleek geyser Sounds like a twitch api issue
sleek geyser
why does it work faster for the other service I'm using?
stuck hamlet
KappaGen and Follower Alert are linked, they should trigger at the same time.
native cedar
@weary mist awesome! I'm assuming the API would give me access to variables, command counts, and whatnot above and beyong whatever the ${customapi} command passes?
stuck hamlet
oh, you're using other services for follow alerts?