I'm sure the SE team will add it in the future if it is requested enough
#helpdesk-twitch
clever mango
@lament blade Is your overlay manager open at the same time as OBS? They will both play alert sound unless you mute one
or are both alerts coming from your broadcast software? If so, it sounds like you may have two alert box widgets in the overlay
Also, make sure this box is checked for your browser source
lament blade
thx
wise hill
How do you link social media to a widget?
north jay
eh
when i do an event emulator on subscriber when i create overlay it dont show the subscribe overlay
it shows on website but not on obs
same with bits
clever mango
What would you like the widget to do? @wise hill
wise hill
Well I am using the OL animated start theme 3, and has the widgets on the bottem with facebook, instagram and youtube. Was wondering if I could make it so when people clink on it, it will go to my youtube or something?
clever mango
Ah, that would be cool however twitch doesn't have that capability like youtube where you click annotations
I'm trying to think of a way to do something similar
the next best thing
ripe laurel
@clever mango not checking the Shutdown source when not visible for the events itself it won't lose the information when you switch scenes so that info will still be there when you switch back during the stream. There are no sounds with that list so it's fine to not shut down ๐
wise hill
ahh alright thx
clever mango
Perfect, that's what I thought @ripe laurel. Since it's the only widget for the browser source it shouldn't be any problem to leave it running
hollow zinc
On this page
https://streamelements.com/dashboard/profile
You can set up your SNS.
It'll appear on your profile page
clever mango
Yep, definitely good to add the networks there where they are clickable. Also, you can create a custom command which links to your different social networks and set it to a timer if you would like so it posts automatically every so many minutes
hollow zinc
๐ฏ / ๐ฏ
clever mango
How cool would that be though to have interactive annotations on live broadcasts? 
Maybe that's already a thing somewhere and I don't know about it
clever mango
Nope, definitely not on twitch. They should get working on that 
patent parcel
@clever mango how so that default command !when is trigerring command through alias "mysong", but custom command doesnt. Do only custom commands have disabled command calling ?
clever mango
I don't see !when as a default command. What is the bot response?
ripe laurel
Tells you when your next song requested will play @clever mango .
ripe laurel
It's !when under default. That's what i see.
clever mango
hmm
ripe laurel
clever mango
I guess I changed it to !mysong and don't remember doing it
ripe laurel
mysong is the default alias for !when.
clever mango
Here's what I have
I think I customized it but it doesn't really matter. I'm trying to understand the issue that @patent parcel is having with the command
ripe laurel
I've seen issues where people rename the default so i just keep the default and add aliases for people who insist on using their own aliases ๐
clever mango
Dellyrium posted earlier: "I used ALIAS "mysong" in custom commands. Same alias is used by default command !when. My custom command didnt activate the function of the alias and it only wrote his message."
ripe laurel
I just tried adding an alias to a custom command and it doesn't save.
patent parcel
you have to type that alias and press enter to add it and then save custom command
clever mango
What is the end result you're looking for? That would help me to figure out what's going on and if there's a solution
what would you like !mysong to do?
ripe laurel
Did you disable the default command? You want the bot to write both your message and the default one?
patent parcel
this is default command !when using alias mysong and it shows when users request song will be played
in custom commands, this alias doesnt work
I want to end up with command being whispered
so it doesnt spam chat
clever mango
so you want !mysong response to be the default response but whispered?
patent parcel
exactly
clever mango
Ok
First you need to disable that default command
because you can't have both custom and default
patent parcel
already did
ripe laurel
IDK what the variables for songs are or how the default commands work since there are some things that start the same but do different things. Have to get ready to go and shan't be back for a few hours -_-
clever mango
I'm not sure of the variables being used in the default command but if we can find that out we should be able to write a custom command using /w at the beginning
patent parcel
I think that because custom command requires you to fill message field, that will result in overwritting Alias function
clever mango
but hopefully a staff member can assist
clever mango
I believe you want ${sender}
but we also need to know the variables for the rest of the command
and I will need a staff member to help with that
patent parcel
I think I know how it works, custom commands need to have filled message field. If you compare default !when, it doesnt have any message, only alias. This message in custom command overwrittes alias calling and custom command results in only showing filled message.
clever mango
When you create the custom command what are you inputting as the response?
patent parcel
I tried Say with response /w $user, Whisper with response just space
I will try Say with response /w $sender as you suggested
also resulted in bot saying /w $sender
alias is just overwritten by response simple as that
smoky turtle
Is there a link to wher I can get SE assets for panels?
winter bloom
@patent parcel You need to set it to do a whisper
clever mango
@smoky turtle I have some I will link
winter bloom
@patent parcel When making your command click Advanced options, then, How should the bot send the message change Say to whisper
glacial pewter
Is there anyway of moving multiple amount of layers in a direction? Cant seem to figure it out and dont want to move each one by themselves?
smoky turtle
shaweet! Thanks @clever mango
patent parcel
double check what I have written @winter bloom , what have I tired
winter bloom
You dont need it to do /w for the responce
patent parcel
Whisper with response just space
clever mango
@patent parcel I'm sorry I can't help further. It's beyond my knowledge. Hopefully a staff member sees this and is able to chime in
patent parcel
pressing space bar to fill response,coz its required to fill with something
even as whisper
patent parcel
I putted letter
I tried all ๐
putted just dot
everytime it was whispered or sayed, what was written as response
winter bloom
You have the command set to do a say
On StreamElements click the pencil
Click Show Adcanced, Change where it says How should the bot send the message from Say to Whisper
patent parcel
bot ALWAYS sends what is in RESPONSE ๐
if Say is set he will say it in chat, if whisper is set, he will whisper it
clever mango
@patent parcel if you come to my chat and type !mysong you will get whispered by the bot. Try it out
patent parcel
it says hello testing
clever mango
right
patent parcel
doesnt say when my song is playing
clever mango
Exactly, those are the variables that we need from a staff member
clever mango
that's what I've been trying to explain
we need to know how to ask the bot for the song, position in queue, etc.
I just don't know these things myself
winter bloom
${plugdj_current.your_plug_dj_room} Displays the current Song playing in plugdj and ${dubtrack_current.your_dubtrack_room} Displays the current Song playing in dubtrack are the only 2 song varibles i know of for the bot
clever mango
lol
patent parcel
I though that mysong alias is what gives that response
clever mango
nope
tight harness
@left jolt Bugged in what way?
clever mango
@tight harness I don't like pinging staff but I have a question that requires their knowledge of the songrequest variables. Do you think you would be able to reach someone who can help us out?
Ah nevermind I see you are a bit busy atm ๐
lament blade
Yea a lot of new people joined the server today @clever mango so I'm sure they are tied up
left jolt
@tight harness when i type "!givepoints all 1000". it says it gives it to 0 users
turbid reef
Twitter
tight harness
^ this ๐
@left jolt
@turbid reef Who has knowledge of the songrequest variables? In regards to TerraBuck's question 
left jolt
ok
turbid reef
it should be all there if you add the current song widget 
clever mango
we are looking to make a custom command that WHISPERS the response from the default !when command
tight harness
@clever mango Also don't worry about it, it's my girlfriend streaming on my channel currently, not me ๐
clever mango
problem is we don't know the response for that default command
tight harness
I'm just supervising 
I did try getting the bot to whisper before by using " /w ${user} " before the message but I'm positive it didn't work back then ๐ค
clever mango
If we just knew what the !when command response was this was would be so easy lol
but it's hidden
๐ฆ
tight harness
I see what you mean
patent parcel
not even /w $sender works, but point is we dont know how to get the right response
whisper is solved with setting whisper
clever mango
we don't need /w $sender because we can select whisper under advanced
but yea we just need the response
turbid reef
tight harness
Is the response for when a secret? ๐
clever mango
^
turbid reef
its not as easy as adding it as a custom command
has some custom logic and multiple possible responses 
clever mango
Oh. Well then I guess we won't be able to whisper that response unless default commands are able to be whispered in the SE dashboard
ocean eagle
Users in my chat do not seem to be getting loyalty points per 10 minutes, tried parting the bot from the channel, logging out, logging back in, reconnecting, still appears to be broken ๐ฆ
tight harness
Twitter
patent parcel
well everything would be solved, if Default commands would get option to be changed into whispers. Just sayin.
ocean eagle
Ah I see, apologies
primal berry
And another question, lol
For the giveaways, I close it and draw a winner, but the on screne alert stays stuck on 'waiting for winner to be drawn' and it won't go away without resetting the source manually. I also marked the giveaway as complete. The bot in chat works just fine though.
Ideas?
tight harness
@primal berry Some giveaway fixes were just pushed out, could very well be fixed by now, make sure to check
sterile orchid
@weary mist Still isn't letting me download ground control is there like a dropbox file? 
primal berry
Nope, still gets stuck like I described @tight harness
clever mango
tight harness
@primal berry Have you altered the "hide widget after" setting in the overlay editor for the giveaway widget?
smoky turtle
Thank you!
patent parcel
ping me please if we get solution to my issue
weary mist
@patent parcel which specific command are you trying to make into whispers
patent parcel
same what does default command !when doing
mortal sedge
hello why the bot doesnt give points to my viewers ?
inland cradle
Hey, I'm trying to add a command that will take input with the variable ${args.word} but so far I'm not getting this to work out. Am I using this variable correctly?
upper bone
Hey, so, I loaded up a new overlay which I made in OBS
But, most of the widgets dont seem to be working properly
tight harness
@upper bone What browser do you use?
upper bone
Chrome
tight harness
Which version of OBS?
tight harness
Thought about upgrading to OBS Studio? It's also free and far more updated, OBS Classic hasn't been updated in almost a year, it's been known to cause problems with our features for many people
upper bone
Hmm... I have it as well, prefer classic cause it takes lesser RAM..
I'll try it out on Studio
tight harness
Awesome, thanks for trying it
upper bone
Will, set everything up and check if things work properly.. will get back in a bit
Okay, everything seems to be working perfectly in Studio
tight harness
Good to hear ๐
upper bone
Thanks mate
tight harness
No problem ๐
proud pumice
Twitter
sacred ermine
is there a way for mod to have access to the dashboard withouth going trhough chat ? if not, any idea on when its going to be available ? im planny on dropping my other bots when thats avaialable
tight harness
@sacred ermine It's not available yet but it is being worked on
pearl zodiac
Is StreamElements down at the moment?
tawny pivot
No but twitch is having some issues ๐
fair rampart
Is there a way to change an overlay's resolution after its made?
weary mist
yessir
weary mist
โคด
hollow zinc
Click the little pen next to the overlay title.
fair rampart
That opens it.
Where is the resolution option?
Ooo title
Ok I'll try.
Thanks.
wraith grail
Any eta on the problem with missing Loyalty points? Was kinda annoying today. Huge 12 Hour Stream with several giveaways (Tickets) but People Never got points.
And people could buy the free ticket several times :/
tawny pivot
It seems to be resolved.
fair rampart
How about giveaway boxes and pages properly showing all information?
Description and all that.
frozen axle
So the alertbox alert text is STILL defaulting to bounce when going to edit it? I reported this bug 5 MONTHS ago and I was told it would be fixed "next week". C'mon guys?
hollow zinc
Is that a variation? And is it the same alertbox? You haven't recrated the widget?
patent parcel
you can announce compensation for your viewers to come to chat and use !give all @wraith grail
frozen axle
Maybe this is deeper than first implied?
I recreated a whole new overlay, which I then have to create a brand new alertbox, and its still defaulting the text to bounce after editing and saving, behaving the same as before
hollow zinc
What alert are you trying to edit?
frozen axle
Follow alert, but It affected all the alerts in the alert box
I havent tested them yet
hollow zinc
Hmm... I just created an alertbox and changed the highlight animation to Swing and it seems to be working. What's your twitch account username?
patent parcel
I find quite annoying, that eventlist resets to blank every time
wraith grail
Sounds like a good idea @patent parcel but there is still a Problem that People were able to buy the free ticket more than once.
frozen axle
Steps to recreate:
2. Notice something you didn't like, damn.
3. Edit follow alert again.
4. Go to text settings only to realise its reverted back to Bounce, making you have to set it back to what you wanted it to be.
5. ???```Twitch is SmileOnSpeedDial same issue happens with my partners stream and why we never set up streamelements as our alerts Fiekechu
hollow zinc
What browser are you using?
frozen axle
Chrome
frozen axle
Thats the one
patent parcel
Is there any way to upload theme, check it out and return overlay to the point before uploading theme. Instead upload theme, check it out, exit overlay without saving ?
frozen axle
Defaults to bounce every time you "save" (doesnt change what is displayed)
hollow zinc
okay one sec. Don't touch anything.
frozen axle
but when you go back to edit, its bounce again, so if you dont set it back to what you want it goes to bounce
hollow zinc
Refresh it... It's pulse on my end
test overlay
I changed it to pulse, emulated, saved, refreshed, it's the same that I selected, did not get reverted to Bounce.
frozen axle
Yep its staying as pulse now
hollow zinc
Let me test that. 1 Sec.
Yup. We found it ๐
I'll write this down and try to smuggle it in the tasks for this week
patent parcel
Since we have you here @hollow zinc Darko, can you tell me please what is the variable to get same result as using command !when. I want to create command with same function, but make it whisper.
hollow zinc
When you create a command, next to submit you have a button that says "Show advanced" Click it. First thing there is "How should the bot send the message" then pick Whisper
patent parcel
ehm, ok I will elaborate
frozen axle
Also apologies it wasn't 5 months, it was 2, I was reading the date wrong since it displays as american on discord 
hollow zinc
We did some fixes to that though. I think that time it was about the variations.
patent parcel
Default command !when is specific command, that is calling specific fuction, that is telling where is your song in the queue. I cannot reproduce this functionality in custome command, without that variable, that is calling this specific function.
frozen axle
Weird, guess thats where the miscom came from who told me it would be fixed ๐
Thanks for the help today mate, sorry if I sounded rude before
hollow zinc
It's all right ๐
@patent parcel @turbid reef can help you with that, but he's asleep now. In the morning perhaps
frozen axle
So that'll be out with the next patch or so then?
hollow zinc
If it gets in the things for this week, yes.
patent parcel
ok, thx
hollow zinc
๐
delicate olive
do overlays only work with obs studio, or is it okay to use with obs classic? i'm seein' my overlay just fine in the browser window and i added it as a clr browser in obs classic and i know the size is right and it's active in obs so not sure why i can't see it on obs preview?
edgy kindle
@delicate olive Prefered studio because classic is no longer supported and causes problems with our overlays
delicate olive
:/ ok ty
pure venture
I am trying to use my playlist on the songrequest. But it is only playing the first music of that playlist and I can't skip it or anything ๐ฆ
weary mist
@pure venture make sure you have the video open, the player only loads the first song if it is hidden. It is a bug with the youtube embeded player unfortunatly
weary mist
I am talking about on the song request page/ground control app. the player has to be visible when it loads
as for showing the playlist, we are working on incorporating the backup playlist into the current song widget
pure venture
alright let me try that
smh I must be doing something wrong cause it is still playing the first music only ๐ฆ
stuck hamlet
Give me the link to this playlist?
stuck hamlet
now you're telling me, if you CTRL + F5. it doesnt play all the songs?
only the first?
pure venture
yes
let me put the link again
ayyy its working now ^^
i think it only had the first music for some reason
thanks for the help @stuck hamlet and @weary mist
opaque quartz
Is there a way of restricting a command to a mod only through twitch chat or does it have to be done via the website?
ripe laurel
You can use !cmd options !command -level 500 for mods, 1000 for supermods.
weary mist
and only on custom commands. Default are not editable from chat at this time
opaque quartz
Nope that's perfect, thanks!
lament blade
when i created an overlay i of course had to use 1920x1080 resolution , but when i clicked launch overlay it zoomed in on a weird section of my overlay please help!
edgy kindle
@lament blade You can zoomout in the top right corner of the editor
split ivy
hey i try to download the ground control and both my anti virus gets trigered by it. why is that?
lament blade
no its the picture after i click launch overlay
the picture i copy and paste into obs
edgy kindle
@split ivy False positive
split ivy
@lament blade you use the browsersource and post link in there
edgy kindle
@lament blade You copy the URL from the launched page and paste it into your browser-source on OBS
edgy kindle
yeah
lament blade
its still zoomed in on my obs
edgy kindle
Sounds like your overlay is bigger than your obs resolution
You can set custom resolutions
lament blade
ok hold on
edgy kindle
Clicking the pencil in the manager http://puu.sh/wLy6I/4126ad7111.png next to the name you can swap it to a custom resolution
edgy kindle
Im unsure, ive never resized an overlay
split ivy
is the problem with the anti virus going to get fixed or . kinda anoying ๐
edgy kindle
@split ivy Simply add it as a safe program in your antivirus
split ivy
sure ๐
edgy kindle
We cant fix false positives from antivirus software unless we contact the provider directly with the appropriate file that is causing the trigger
split ivy
but its AVG and Windows Defender that gets trigered :(, at least i would fix windows Def
weary mist
@lament blade once you out it into obs, and as long as your width and height match (1920x1080), then you just click on the source, and hit ctrl+f, and it resizes it to match your canvas on obs
edgy kindle
AVG is bad anyhow LUL 80% false positives
lament blade
it only took me like 20 mins
@weary mist i keep hitting ctrl+f but nothings happening
..
weary mist
Ok, you set up a new overlay I'm guessing. What are the dimensions you have in OBS browser sourse
stuck hamlet
Ctrl+f?
lament blade
base and scaled : 1080x720 (i cant run higher of else it'll lag)
stuck hamlet
Don't think that would do anything ๐ค
edgy kindle
Yeah^ ctrl+f in most cases is Find
lament blade
whats to resize then?
edgy kindle
Lemme check obs quickbuttons
edgy kindle
Ah
lament blade
Fit source to screen Ctrl + F
edgy kindle
Are you clicking on the source like he said to?
lament blade
what is says on website.
edgy kindle
OH
lament blade
WAIT
edgy kindle
Rightclick the source and go to Transform
lament blade
ok
edgy kindle
You can try one of those bottom options
weary mist
Fit to screen I think is what you want. It should make it so the red box for the source covers the whole screen
lament blade
lemme send a screenshot hold on.
zoomed in but i cant fit to screen.
when i do fit to screen nothing happens
edgy kindle
because its already fit to screen
lament blade
but why is it zoomed in
lament blade
ok
edgy kindle
You probably held ctrl by accident and used the scroll wheel
edgy kindle
Are you using chrome?
weary mist
Can you click the gear of the browser source, and send a screenie?
DMS please, as the link needs to stay secret
weary mist
Click the source, then at the both of the source pane, there is a gear. That will bring up the source settings
Or you can right click, and click properties
lament blade
oh
ripe laurel
Is everything in your overlay editor big too @lament blade ?
edgy kindle
?
lament blade
i cant see the zoomed overlay in my obs now
nvm
can see it now
luckym not in my editor
@weary mist so u want the properties of the browsercapture and me to screenshot it and send it to you?
brousersource*
browser*
weary mist
Yes please, lol
lament blade
ok
ripe laurel
Do the width and height in the properties panel match your overlay @lament blade ? I'll just let Scalper take a look when you send him that then.
lament blade
it shows up fine when i look in properties but in the regular screen its zoomed in..
ripe laurel
Since you said it's zoomed in on the overlay editor as well i'm thinking you have to resize everything on the overlay.
ripe laurel
Right. Your resolution may be huge and you have it fit to screen in the editor itself.
weary mist
Try recreating the overlay, using the same link. It looks fine in the settings, so something is up with the zoom
weary mist
So it started off that zoomed?
lament blade
my resolution for obs is 1080x720 to stream does that matter??
ripe laurel
Copy and paste the new URL again. You may have had the old one copied. See if that helps.
I have mine the same size as my monitor so everything fits full screen and is easier for me to adjust.
weary mist
I'm going to let lucky handle thise. I seems something is going wonky with the zoom on it. The settings look perfect, so just need to figure out why it's showing up zoomed in
lament blade
no,when i press launch overlay and the overlays in a new tab its zoomed in
but fine in editor
weary mist
I have to sleep, otherwise I would try to solve it myself
lament blade
....
ripe laurel
Let's try something. Would you please log out, hit <Ctrl><F5> and log back in? See what the dimensions are?
weary mist
Lucky is good, he got you.
ripe laurel
I mainly help out with setting up and stuff though. Yeah, the SE site.
ripe laurel
Right. That helps clear cache as well in case settings are stuck sometimes.
ripe laurel
Have you logged back in?
ripe laurel
Log out first, yes. Then <Ctrl><F5> please ๐
lament blade
oh okay
ripe laurel
Then log back in and go edit your overlay again.
ripe laurel
Does everything look correctly sized?
ripe laurel
Go ahead and launch the overlay and let me know if it's still zoomed in please.
ripe laurel
Thankies. Go back to the overlay manager please and click on the pencil beside the name of the overlay you're working on and put in the resolution you're using and then Submit.
Click Custom in that list.
ripe laurel
You could use your OBS resolution, yes. Trying to see if the scale is too large right now.
ripe laurel
Okies. That means your resolution was too large. Now we just have to move everything to where you want it and then you're good to go ๐
ripe laurel
You can use the 2nd button on the to right to zoom out.
lament blade
no
ripe laurel
Then you can move things back into the "viewable" area.
lament blade
its zoomed in on a certain area
if i zoom out with that it will just make more white space around it
ripe laurel
Yeah, the white space is the excess. The certain area one is the one that's too big then. You can click on the bottom left up arrow ^ and select the layer that is zoomed in, then click on Position, size, and style and manually set that smaller.
Or click the layer and look for the dark square on the bottom right and drag that up and to the left.
lament blade
how do i manually set that smaller?
ripe laurel
Here you can put in pixels for width and height.
ripe laurel
Anything that's smaller than your monitor size.
ripe laurel
No, the green space represents your stream. You want everything to fit in the areas of your stream and leave space for your game, webcam, etc.
ripe laurel
If this is your background image, go ahead and put it at 1080x720.
ripe laurel
My green space is for my webcam, game, etc. The purple parts are what i want on top of my stream.
hazy kestrel
Hi! Does stream elements accept credit card Donations like streamlabels?
ripe laurel
Does the image look good now in your editor?
lament blade
oh
ripe laurel
Hello. SE does indeed accept credit cards via PayPal SeemsGood
lament blade
i dont have purple places though
hazy kestrel
Ty
ripe laurel
Right, those are examples for my overlay ๐
lament blade
i can just put the (ex cheer cup) over the background image
lament blade
yea
ripe laurel
Does your image look a good size now @lament blade ?
ripe laurel
Yes, the green space just means you won't have anything there that covers your stream. Like the empty space in a .png or .gif.
edgy kindle
Clicking on them will tell you.
ripe laurel
You can emulate as well to see what happens where.
lament blade
oh ty
ripe laurel
But before you start adding on widgets, do me a favour and click SAVE on the bottom left. Then launch the overlay and add that URL as your new BrowserSource please and thankies.
ripe laurel
Then select the BrowserSource you added, <Ctrl><F> to fill screen, and check Shutdown source when not visible on the bottom of the Properties.
Click on the down arrow beside Layers should bring it down.
hazy kestrel
One more quick question, stream labels allows you to accept donations without any fees besides what PayPal charge me. And it also let's me have a clean window without any weird subscription things to confuse my viewers. What kind of fees or transaction costs are associated with stream elements?
ripe laurel
StreamElements is free and you only pay the PayPal fees @hazy kestrel .
lament blade
everything dissapeared...
hazy kestrel
Oh great, so there's now wired subscription things that pop up? Naturally I can test this but just while. I'm here thought I might ask
*no weird
ripe laurel
Did your browser go white? You may be low on resources. My tabs go white a lot.
lament blade
no
edgy kindle
@hazy kestrel Which screen do you see this subscription thing?
ripe laurel
The only thing that would pop up is if you have login with twitch username enabled and someone goes to your tip page without being logged in.
lament blade
all my widgets and background pic went off the green area.
ripe laurel
Are you using Chrome right now?
lament blade
yeah
ripe laurel
Try saving it and exiting the Overlay Editor and go in it again please.
ripe laurel
Is this your first overlay? If so, go ahead and delete all the old ones before creating a new one.
ripe laurel
Okies. I can help you set up the new overlay then and hopefully it'll work out this time ๐น
ripe laurel
Nice!
ripe laurel
I'll be here. Just editing videos.
lament blade
ok lmao
ripe laurel
I hope you put in your custom resolution under the name when you made the new one ๐
lament blade
wait
ripe laurel
Waiting.
lament blade
i needed to make a new one? i just deleted all the layers
its got the custom 1080 x 720 too
ripe laurel
A new one you'd be able to set the resolution from the beginning but since you already set the resolution then deleting the layers should be fine.
edgy kindle
TFW Rockin' Robin plays on a Lukas Graham station 
ripe laurel
Kappagen lets you cover your stream with emotes that people put in chat or when something happens that you attach it to (donation, followers, etc.)
ripe laurel
lament blade
would you personally add the strreamchat?
ripe laurel
I do it so people can see how far behind the chat i am. lol But if you'll get a lot of trolling and spam all that will show up as well even if they get timed out.
lament blade
should i make it clear or black background
edgy kindle
Depends really
ripe laurel
I went with a coloured transparency (the purple box).
edgy kindle
If you have a custom theme that has a chat place its best to pick transparent
lament blade
how do you do a couloured transparency
edgy kindle
http://puu.sh/wLBpv/0b46a68c71.jpg
You can change the transparency on the righthand side
An example of a bright-red with medium transparency
http://puu.sh/wLBrz/8f30413c42.jpg
ripe laurel
Don't forget to click SAVE bottom left first.
lament blade
YES
i did
ripe laurel
cheering for you
ripe laurel
Now when you add that as a BrowserSource, make sure you set the correct resolution and check the Shutdown source when not visible.
lament blade
ive been dealing with this for an hour and a half
ripe laurel
Worth ๐
lament blade
it went black went i checked it
edgy kindle
This is an example of simplicity you can do with the overlay editor
http://puu.sh/wLBwl/d918ff9d4a.jpg
ripe laurel
Yeah, it shuts down the source so when you switch scenes you don't get repeat audio from all the sources for alerts.
edgy kindle
^Contains bit cup, chat, alert box, follower goal, and event box
ripe laurel
Don't mind the cup too much. It's being rewritten and re-released soon.
edgy kindle
^true
edgy kindle
Thanks; the background image is a custom one I made
ripe laurel
If you want the events list or anything to not refresh each time you can put those in their own overlay and add that as a source without checking the Shutdown source when not visible option.
edgy kindle
I didnt draw the image
ripe laurel
-2-3 minutes.
ripe laurel
When you set up your tipping page and have the bot added and modded you can get added to #291219887274328064 ๐
Glad you're going to sleep happy and not stressed ๐น
lament blade
whats ur channel luckym
ripe laurel
Secret ๐
ripe laurel
If you don't tell the world, sure. lol You can customize more later or even stream customizing lol
lament blade
i wont.
edgy kindle
@ripe laurel I'd like to know too so I can give you a follow at least
ripe laurel
This name is for this server since if you right click me you can see the one i set and i guess it's too long and/or confusing lol
I'll probably still be here when you wake up so if you need more help just post ๐น
lament blade
followed.
how do you set up your own point system in streams?
mine will be duckbucks XDD
ripe laurel
That's under loyalty settings.
ripe laurel
https://streamelements.com/dashboard/loyalty I disabled the default command and made a custom one so there's less clutter with leaderboard position.
lament blade
@edgy kindle
edgy kindle
Yeah?
edgy kindle
Its custom made
ripe laurel
Pay him by spreading the word about SE ๐
edgy kindle
It's just a photoshopped minecraft stonebrick block Keepo
ripe laurel
If you're new to streaming, OBS works with layers as well. Don't forget to put your cam on top of the BrowserSource in the list ๐
lament blade
i need something like that since i dont want the bottom of my overlay to be black
edgy kindle
@lament blade What size is your overlay? 1080x720?
lament blade
yeah
i need a good camera since the only one i have is my default pc one and its only like 480x380
its horrible
cant u use ur phone for a webcam somehow?
ripe laurel
I like this one: https://s-media-cache-ak0.pinimg.com/originals/de/6f/00/de6f00275e37633e6374eade92c7aa57.jpg
edgy kindle
:DansGame:
slender treeBOT
edgy kindle
Google cheapscate Keepo
ripe laurel
That's how i found the gifs for my tipping page ๐
edgy kindle
I bet you dont have a twitch coin
ripe laurel
But i have made offline banners and overlays and things for other streamers before. Just nothing repetitive.
edgy kindle
lament blade
luckym
ripe laurel
Isn't that one of the emotes?
edgy kindle
StreamStore needs to be updated before things like that can be added
ripe laurel
You can make a redemption and then manually change the amount of points in loyalty for a time before changing it back.
edgy kindle
Right now you can only do sound effects and manual requirements
ripe laurel
You'll see it on stream too with the Redemption Widget ๐
ripe laurel
You have to make the store item first.
lament blade
and 2x
edgy kindle
I know one thing...My debit card needs to get here already... I know I made my account friday but damn Banks need to work saturday and sunday too
lament blade
ok hold up
edgy kindle
Ive got this nice emote i made and without nitro I cant share it to the world
ripe laurel
I can't even order stuff online since i don't have a credit card so have to pay more for the same thing on ebay a lot of the times for friends in the US 
edgy kindle
Well Debit cards charge as you pay not later
ripe laurel
10-pack of ramen on amazon for $17.99 cheapest i can find is $18.99 on ebay for 5-pack that'd take PayPal.
Yeah but i'm not in the US so that's out for me.
edgy kindle
Damn $1.79 for a pack of ramen?
ripe laurel
A lot of things i want are credit card only like the nintendo online store.
It's the nuclear chicken one.
edgy kindle
I pay like $0.80/pack
ripe laurel
IDK. Never seen that part of DISCORD before.
lament blade
i need a good camera since the only one i have is my default pc one and its only like 480x380
its horrible
edgy kindle
You dont need a cam to stream
ripe laurel
I only have the one on this 4-year-old laptop.
Yeah, i've donated to a few streamers for new cams and mics and other things before.
edgy kindle
lol
ripe laurel
When i get another job maybe and make enough to upgrade my old stuff first
edgy kindle
^ Im having a hard time finding work too.
ripe laurel
Lost mine a couple of weeks ago, then started coming here to learn about SE for the streamer i mod for and here i am.
edgy kindle
Thats funny; I did the same excluding the job part
ripe laurel
So YoureTheDuckBOY then?
lament blade
sh
ripe laurel
One streamer i've been helping out wants to hire me for help with stream and websites ๐
edgy kindle
I wish my streamer would pay me Been in his chat for over a year helping out and recently started running his bots for him and his discord
ripe laurel
But still that's like part time pay so i still want to make and sell jewelry and take that jewelry course i want to.
I'm still hoping one day Rinnie will want to voice chat with me even though i don't play any of the games she does or anything. I've been around her stream for about 2 years now helping behind the scenes and trying to make life as easy for her as i can so she doesn't have to stress so much.
lament blade
is this good? (bottom left like a bet if needed) (where knight is , is chat) (top right possible facecam in the future) (and alerts on the left)
im proud of it XD
brb.
rate it 1-10.
edgy kindle
I use puu.sh which allows me to capture sections of my screen by pressing 2 buttons and then uploads it to paste it for viewing
lament blade
k 1 sec
ripe laurel
Can delete it after ๐
lament blade
chat box is left bottom
recent follows,subs,cheers,and tips are on bottom which i cant fit all
im going to bed now
ACTUAlly
see u 10 to 11 pm est
i mean am
lol gn
edgy kindle
Go to bed Keepo you have school
ripe laurel
As long as you leave space for your game.
edgy kindle
oh right
lament blade
gn
ripe laurel
My brother is taking summer school.
ripe laurel
Gives you a sense of purpose waking up and such at least. And recess.
edgy kindle
In middleschool and highschool there is no recess.
edgy kindle
How can we help you today @fallen shoal
fallen shoal
If you get a chance can you tell me some of the major key benifits StreamElements has over StreamLabs and other similar platforms? Might recommend some of my clients to switch over to StreamElements tbh since StreamLabs has been lagging for the past months etc
edgy kindle
Fresh platform, 2-3 months out of beta; We have exclusive rights to kappagen. We're constantly evolving and adding new features
We provide a range of imports from other platforms such as revlo and streamlabs
fallen shoal
Great great, how much do you guys take out for donations etc?
ripe laurel
StreamElements has everything as widgets that can be set into one overlay so you only have one source to add to OBS. All the widgets work independently of one another so if one thing isn't working it doesn't bring the whole system down.
Nothing is taken from donations.
edgy kindle
We take 0 out for donations.
All youre charged as a streamer is paypal transaction fees.
ripe laurel
SE also has a bot with various modules for viewer interaction, custom commands, an evolving song request system, etc.
edgy kindle
The only payment we ask of our users is to spread the word and get more people using SE
ripe laurel
Plus i LOVE the animated tipping page.
fallen shoal
Would my clients have to put Streamelements Logo etc in the panels ?
ripe laurel
Nope.
edgy kindle
You dont have to but it would be nice
sweet linden
is there a way to add a command straight through my stream chat?
edgy kindle
@sweet linden Yup~
ripe laurel
And SE support is here for you and your clients on DISCORD ๐
edgy kindle
!commands add !command text
ripe laurel
!command without the s.
sweet linden
its that easy???? thank you!!!
edgy kindle
Oh right
fallen shoal
Are you guys offering any sponsorships for influencers to advertise your platform and get more people to use it?
edgy kindle
^what lucky said
@fallen shoal People who use our overlays, bot, and tipping page get put in our #291219887274328064 section
ripe laurel
You can also edit the user levels for commands via chat as well.
edgy kindle
You just have to let one of the staff know
fallen shoal
So you guys are not offering anything like Stipend or anything similar to that right ?
edgy kindle
Stipend?
ripe laurel
SE has videos to help out with set up as well: https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
fallen shoal
Stipend = a Monthly payment from a company or organization to advertise/promote products/platform etc
fallen shoal
I getchu, if you can by chance give me an email then ?
sinful prism
Hey is there any way to reset the tips? I have multiple tips duplicated and need to delete all
ripe laurel
You can manually delete them if you don't have a lot of tips.
https://streamelements.com/dashboard/mytips scroll to the right side @sinful prism . I had to remove mine since when i imported and edited they added up.
sinful prism
Ah ok, I have to manually do 412 then XD
edgy prairie
Anyone here and can help?
ripe laurel
I can help with some things but nothing too advanced.
ripe laurel
A few weeks. Been learning it for people i mod for but haven't gotten everything set up for my own stream yet.
edgy prairie
Awesome mate. Well done!
ripe laurel
I try ๐น
tulip hound
Any staff members I can contact to for reporting issues on alert sounds?
tulip hound
I had follower alert on,whenever someone follows the alert sound won't be played properly it breaks into several parts
which is really weird because when I repeat the alert offline it works fine
Its bothering for days,can't figure out why.
I'm not sure if it is OBS studio that is causing the problem or not,I switched to studio so I can get my chat overlay working.
ripe laurel
Yeah, OBS Studio is the recommended program. Not sure about the sound breaking up though. Maybe @stuck hamlet can help when he gets on.
tulip hound
Sure THX a lot
crisp hazel
Anyone here that can help?
ripe laurel
I can try! What issues are you having @crisp hazel ?
crisp hazel
im editing my sub alert right now and it just does not change the image to the one uploaded. it stays on the shark one. the other alerts change to my image but the sub one just doesnt.
ripe laurel
Would you please try logging out of the SE site, hitting <Ctrl><F5> and then logging back in?
chrome totem
Not sure if im just doing it wrong or if it messed up. In fact i might just be misunderstanding and it doesnt work this way at all, but for some reason my song requests wont allow people to do anything but a video link. I tried just a song name and even exact video names but it just says its not a valid ID and only works with links. can anyone help?
ripe laurel
@chrome totem that is intended as searching for songs takes a lot more resources than just adding in the link but that's being worked on, the limit increase.
@crisp hazel have you checked the variations settings for the sub alerts?
crisp hazel
ahhh there we go thank you so much
chrome totem
ahh ok thank you. Also one more question if i may because I asked last night and i didnt see anyone answer. Is there a possibility that the loyalty system will be getting the interactive overlay like streamlabs is? wasnt sure if the little buttons they have on the video player itself were exclusive to them or just something that could be hooked in once those features are released. If not might suggest it in the feature requests because I love how the loyalty system is setup for SE and its one of the main reasons I swapped to SE but the cleanliness of chat when you dont have all those bot commands is just so great
forgive me for praising the competition but its in pursuit of support and betterment of the SE platform
ripe laurel
I've read about people wanting to be able to click on the stream like YouTube annotations. Have a look under the pinned message in the #๐ญ๏ธฑfeedback-and-ideas channel and upvote it if it's there; add it if not ๐
chrome totem
sounds good will do
craggy shoal
anyone know how to import your alert settings from streamlabs to streamelements or should i redo is manually?
ripe laurel
You can use the import tool @craggy shoal at https://streamelements.com/dashboard/account/import
craggy shoal
ty lucky
ripe laurel
Some stuff may not carry over though so be sure to check all your alerts and variations.
ripe laurel
First you create an overlay from the Overlay Manager link on the left side. You can add whatever widgets youl
you'd like and then have one BrowserSource to add to OBS Studio.
craggy shoal
yep all done that just need link to connect to obs
ripe laurel
There's a launch overlay under the overlay in the overlay manager or on the left side of the overlay editor.
craggy shoal
do i only need one overlay
ripe laurel
You can make as many as you'd like if you have different scenes and want different ones for each.
craggy shoal
just need general overlay with alerts that pop up and kappagen
so i think just one that combines all
ripe laurel
Some things like events if you don't want to disappear each time you can place in their own overlays to use and not have Shutdown source when not visible checked.
Yeah, then you can just have the one overlay ๐
craggy shoal
ty bro
serene granite
hi @lament blade , how can we help ?
lament blade
can we talk in voice?
lament blade
PuciTime
blazing briar
heya everyone- what section would i find stream event list please?
ripe laurel
That would be a widget for the overlay @blazing briar .
If you mean recent events on stream.
blazing briar
aha! thank you โค
ripe laurel
If you don't want it to clear each time you change scenes you can add it to its own overlay and don't have Shutdown source when not visible checked @blazing briar .
blazing briar
thanks @ripe laurel for your help.
hardy grove
Anyone know how the Bingo thing works?!
tight harness
@hardy grove It chooses a random emote from the emote option you choose (bttv, twitch etc), then people have to send individual emotes from that category until they get it right
hardy grove
Ohhhh I see, thanks @tight harness ๐
craggy shoal
any devs able to hitup my vodcast stream and fix a setting
mods and i having issues
dont wanna link my stream unless you're able.
tight harness
What's the issues?
craggy shoal
shoutout command doesn't adapt to names. do i need to program every shoutout cause that's problematic for hosts.
tight harness
Here is my shoutout command for comparison: Check out $(1), they were last playing $(game $(1)) - twitch.tv/$(1)! PogChamp
Never had any issues with it
Adapt that command to how you want it and that should work
craggy shoal
ok ill see about this
takes a deep breath and howls; Checkout out this great content creator and friend of the pack twitch.tv/ ${touser}
SAys this studios
@tight harness
turbid reef
touser is from nightbot, use $(1) instead
craggy shoal
ok
tight harness
Was going to say, different brackets and different content inside the brackets, that's why it's not working, this is why I posted mine
turbid reef
both $() and ${} should work fine ๐
tight harness
Good to know ๐
craggy shoal
yes very good to know thanks a lot nuuls
just setting it up for a stream tomorrow want it seamless obvs
thanks for your help
problem solved!
turbid reef
๐
tight harness
@dense arrow Relog into the website if you've changed your Twitch username and need it to change on the site too
patent parcel
@turbid reef hey, I have issue with default command !when, which is giving where is your song in queue, I want to make this into custom command, so I can set it up as whispered. Do you know what is the variable for the function of !when command ?
silk patrol
@patent parcel unless nuuls gives you his black magic tricks, there is no way to recreate the !when command as a custom one. what's your issue with it?
patent parcel
so I can set it up as whispered
silk patrol
can't be done unfortunately
patent parcel
thats why I am asking for that black magic 
silk patrol
A magician never reveals his tricks ๐
patent parcel
proud pumice
keen coyote
Anyway to get Gamewisp Subs to work with Loyalty settings to allow them to get point multiplier working?
silk patrol
@keen coyote the sub multiplier should work for GW subs too, unless Styler broke something ^^
keen coyote
Yeah i attempted it today and had no avail
untold estuary
Anyone know how to fix the "Waiting for winner to be drawn" to be changed when an actual winner is drawn? It just stays like that and I have to refresh the overlay to get it to go away.
patent parcel
yeah betting sometime need overlay refresh also to appear
stuck hamlet
@keen coyote we were just informed that GW don't get multiplier, seeing as GW doesn't give us a way to do so
keen coyote
Oh alright
Well to combat this could you make it possible for us to select a user group from User management? ie: "regulars" or even add another section to User Management to allow us to add our own custom user placement such as Subscribers?
weary mist
You can always do !level <username> 250, which marks the person a subscriber
keen coyote
What would be Level 300?
stuck hamlet
Regular?
keen coyote
Oh i see yeah
stuck hamlet
Check the channel topic for all the levels
stuck hamlet
No problem I was just unsure :p
shy stirrup
i AHVE TREE TIMERS SET UP IN MY BOT, WHY IS ONLY ONE MESSAGE SHOWING ALL THE TIME
sorry caps*
silk patrol
there is a 1 minute dealy when a timer if fired to avoid spamming. try to separate them, also make sure the chat line requirement isn't too high
shy stirrup
same interval same lines 10 minutes 20 lines
tight harness
I'll DM you what settings I use for my timers and I never have this problem ๐ค
silk patrol
@shy stirrup then everything is working as intended. The bot won't fire multiple timer at the same time, try to put one 2 minutes later and another one 5 minutes later
arctic linden
Hi there. I have a small question about the point system. I know I can change the winning/losing % when it comes to slots and roulette but is there a way to change how many points they win IF they win? Because when my viewers win a gamble, the amount of points they win back it's insane. And that makes it hard for me to decide store reward prices ๐ I've seen people gambling 2k and winning 8k back, instead of just double for example
silk patrol
@arctic linden that's odd, because roulette is a double or nothing situation. They shouldn't be able to get 4 times their bet
arctic linden
they use roulette and slots
and they win SO MUCH
I have it 50/50 but when they win, its usually never only double
With this, I have people with a mil points already LMAO
silk patrol
all the rates on the game define how often should people win, not how many they win. The slot output depends on the emote you get, just like in a real slot machine. Only way to fix big outcomes is to disable duel, or to rig it even more
vivid trail
Rig it one day.. make it normal the next.. balance ๐
arctic linden
Ye I think they win a lot in slots, the 2k-8k situation was slots
thanks for the help!
vivid trail
Gambling is bad, teach them this lesson!
silk patrol
as long as it's under 100, they should lost money overtime
arctic linden
they have gambling problems NotLikeThis
vivid trail
<- Mod of several professional pokerstar streams 
arctic linden
hahaha
well thanks for the help!
Oh one more question regarding slots (sorry). I was told to only add 2 emotes since w/ 2+ was bugged. Is that situation fixed? My viewers would ALWAYS lose, no matter the % with more than 2 emotes
tight harness
I have like 5 emotes, only 2 will likely be why they keep winning
real moth
is it just me or SR is not working for viewers?
error message: could not add song: internal server error
arctic linden
Hii @atomic hollow not much, was just asking some questions about gambling, need to control my viewer's gambling addiction 
tight harness
The more emotes you add the less chance they'll get 3 of the same emotes therefore the less likely they'll win, that's how you help balance Slots which is what you mentioned earlier ๐
atomic hollow
@arctic linden when are you setting up the overlay? you need help?
arctic linden
makes sense, thanks legenday for the help 
I'm gonna add more
no no I'm fine shadow, I have all my overlays set! thanks tho
atomic hollow
โค
smoky turtle
Does the system have a way to auto promote to regular?
silk patrol
@smoky turtle nope, you have to use !level <username> 300
or you can add them on your dashboard
smoky turtle
ok thank you ๐
ocean eagle
With the !raffle module is there anyway to disable the 15 second interval notifications that the raffle will be ending soon?
tight harness
@ocean eagle I mean you could remove the running message entirely if you wanted ๐ค https://gyazo.com/7c03bd60def1c969569a4501752f8c4c
Then you'd only have a start and end message
That's the only way I can think about doing what you want to do
patent parcel
Do I understand correctly that !Kappagen cannot be set for role lower than moderator and that !raffle can be started by anybody ?
tight harness
Raffle cannot be started by everybody
And yes, Kappagen by default cannot be used by anyone lower than moderator
Otherwise that would result in chaos ๐ฅ
tight harness
It's a mod triggered module, therefore it's up to the mods how often it happens, therefore there's no need for a cooldown
ocean eagle
It seems removing the running message is undone after refreshing the page, just replaced it with DansGame instead. Thanks @tight harness
tight harness
That works ๐
visual pollen
Anyone able to DM me for some support with Stream elements?
compact saddle
can some1 help me please, when i use !slots it doesent show emotes in chat just the message, what ami doin wrong?
lament blade
send me a picture of it
compact saddle
tight harness
@compact saddle If it's using BTTV emotes make sure that you have BTTV installed otherwise you won't see them
Ohh wait, I see what you mean, weird ๐ค
untold carbon
I'm having trouble uploading images. I can't get past this. I'm new to SE so, apologies if I'm missing something really, really obvious... ๐
tight harness
We're currently having our weekly meeting we'll be able to look into these things better after our meeting 
stuck hamlet
Jester, show me your settings for slots @compact saddle
@untold carbon When hitting upload, nothing happens?
untold carbon
It doesn't do anything, @stuck hamlet .
stuck hamlet
What browser are you using?
untold carbon
Edge. Could just be Edge being silly. I'm starting to have more and more issues with it. Lemme give another browser a whirl.
lament blade
use chrome, SE is optimized for chrome
atomic hollow
@untold carbon use Chrome please
patent parcel
using edge is like living on the edge
lament blade
microsoft edgy 
compact saddle
@stuck hamlet
untold carbon
All better. Thank you. ๐
stuck hamlet
Strange :/
lament blade
@compact saddle lose message needs to have {emotes} for the emotes to show up
the win message already has it but the lose message does not
compact saddle
i c thanks a lot^^
lament blade
anytime 
stuck hamlet
Thanks Torment, distracted by meeting 
lament blade
I got you covered man
fluid spade
Hello! Is there a way to remove my paypal account for the tipping page?
tight harness
You mean change it to a different one?
fluid spade
Hmm.. nope like just remove it
tight harness
But then the tipping page wouldn't work ๐ค
sacred yacht
I had a viewer tip, and it worked fine, same viewer tipped again a few minutes later and they don't seem to be showing up in the tip log on stream elements? Advice?
weary mist
keep your task manager open next time you stream, and see if any or your resources get maxed
lament blade
Scalper also we fixed the overlay thing
weary mist
๐
weary mist
@sacred yacht did the payment come through on paypal?
sacred yacht
It did
lament blade
my cpu is in the high 80's and the low 90's....
upper bone
So I ran into an issue again.. Made an overlay yesterday, didnt work on OBS Classic.. switched over to OBS Studio, but studio is apparently lagging out the stream for my viewers..
lament blade
it hit 99..
upper bone
Is there no way to use the overlay using Classic?
Everything except the alert shows up..
weary mist
@upper bone unfortunatly, because classic hasn't been supported in a LONG time by OBS, they havn't upgraded the browser source so that it will be compatible with the things the overlay shows
@lament blade that 99 means you are maxing out the CPU, which will in turn cause your stream to lag. You can increase the preference for OBS (can't remember how to do that right now) so that it has priority processing power (could help, could hinder)
lament blade
i ended a non nessasary task that was taking up 20%
and i went down and took a few out hopefully it should help
upper bone
Its apparently high encoding problems with OBS studio.. using the same exact settings which I use over on classic. I have no idea why I'm coming accross this issue with studio..
lament blade
i think i know how to fix it
sacred yacht
@weary mist the alert came in after about 10 minutes, they also did a 3rd tip which still has not come, I've got the notifications on paypal, so I know they happened, but there seems to be a massive delay.
weary mist
kk
upper bone
So do you all use Studio?
lament blade
i do
@weary mist me streaming and watching my stream was making it like 60% tkaing up cpu
but when i only go to my chat chrome drops down to about 9%
TY
weary mist
haha, yeah... I always high my video preview. No need to subject myself to looking at myself be stupid, lul
lament blade
dude
i can bump up my settings MAJOR
plus i can watch it on my phone if i need
will it mess up my overlay if i make it 1920x1080?
@weary mist is 56-62 % a good range?
weary mist
yeah, as long as your not hitting that 99% cpu usage in task maanger, you are good to go
sacred yacht
Yep, getting a massive delay on all tips via stream elements, anyone else reporting this?
lament blade
so i bumped up a few settings and its averaging 75 is that decent @weary mist
toxic parcel
How would I make a shouout command with the persons link? for anyone instead of making a command for each person
lament blade
the ${user} command variable might come in handy for that
tight harness
@toxic parcel The default shoutout command includes the person's link
For example: Check out $(1), they were last playing $(game $(1)) - twitch.tv/$(1)
toxic parcel
Didn't know there was a defualt one
tight harness
It's one of the templates when you create a custom command
toxic parcel
Oh gotcha, Thank you!
tight harness
No problem ๐