ok so i don't need to do anything with it correct
#helpdesk-twitch
silk sluice
weary mist
once you log into the site, you are all set ๐
well, apart from setting up the bot in your channel, and relinking your tipping page ๐
silk sluice
taken care of that already
weary mist
๐
vague elm
hello
tame cipher
nope one person has been following me forever @ripe laurel
weary mist
then you should be perfect. If you want to use the desktop app for your activity feed or song requests, you can set that up as well https://streamelements.com/groundcontrol
vague elm
Having an issue with the overlay maker
silk sluice
did it as well
tame cipher
i'm trying to reimport it now to see if it fixes it
silk sluice
what does shutdown souce mean in obs? why check it
ripe laurel
Hello @vague elm , what issues are you having?
vague elm
I'm trying to change color and animation of variation texts and it won't save them
ripe laurel
@silk sluice it prevents the alerts sounds from going off on all your scenes as the BrowserSource would still be active on the scenes you aren't using.
Let me pull up my Overlay manager for a sec.
vague elm
Okay!
ripe laurel
I don't see animation for text. Do you mean the alert itself @vague elm ?
vague elm
Okay, so the colors of my variations aren't saving, and the animation for the sub alert itself won't allow me to change it.
It doesn't save the change
tame cipher
ok...so now my issue is after doing a re-import from streamlabs, my leaderboard amounts have now doubled....some of the people listed have never donated to me let alone these ridiculous amounts lol
vague elm
So I'm on sub alert > text settings > highlight animations > wont save it
ripe laurel
Yeah, i noticed it not saving the colours as well when i icked a text colour.
paper ferry
If I use songrequests via browser not the app is their a way to get the songs to appear on obs like nightbot does?
shadow spear
hi guys, this question has probably been ask before, but i am wondering why my twitch affiliaate subs dont get the sub multiplier from loyalty system
vague elm
So Im not crazy?!
@ripe laurel
I just wanna know it's not just me haha, it's fine if its broken for right now ๐
ripe laurel
I'm searching history and saw someone ask about that earlier too. So no, you're not crazy.
shadow spear
also, is there a way to set it so the points update every minute instead of 10 minutes
ripe laurel
Not yet but that's been requested heavily.
tame cipher
๐ค
ripe laurel
The points per minute is on the list. They're just working on other features right now. I know dashboard access is near the top of that list. As for subs i can't help there as i don't have any subs myself being too small a streamer. Sorry!
vague elm
awe lucky, whats your twitch, I'l lfollow!
ripe laurel
@tame cipher I had that cumulative effect when i imported too and just deleted everything to start over.
shadow spear
sorry not subs but affiliate subs
ripe laurel
lol You don't have to follow me. I'm too niche a streamer i think ๐ Maybe i'll tell you later ๐น
Yeah, i don't have any of those either ๐ฆ
weary mist
@shadow spear that is something that is being looked into
vague elm
wow! fine!
weary mist
lulz
shadow spear
ok ok, thanks a lot for your quick awnsers !
tame cipher
how do you clear the leaderboard and stuff then? lol
weary mist
@tame cipher for tipping, one at a time unless the right people are on, which i do not think they are.
ripe laurel
You can't delete the names yet though.
tame cipher
alright, i wiped out most of them
ripe laurel
If you edit a tip as well it would add it again so don't do that lol
tame cipher
yea now i'm having another issue FailFish, I decided to wipe out the entire list because I went to set up a tip goal and it was saying there was a starting amount..., wiped out the tip list, the starting amount is still there...
ripe laurel
You can reset the session from your activity feed if you haven't tried that yet.
tame cipher
๐ for whatever reason, that fixed it
ocean eagle
Does anyone know if the points multiplier for subscribers is applying properly? My subs don't seem to be getting extra points per 10 minutes of watching
ripe laurel
๐น
tame cipher
thanks lol
ripe laurel
Looks like there have been a few reports of he sub multiplier @ocean eagle SE is aware of it. You are talking about affiliate subs right?
vague elm
Are you guys adding to donations a top d variation option?
Likeif someone donations the highest
karmic trellis
hello, how can i set a command to trigger every X seconds automatically? it is within the !command options? thanks.
ripe laurel
Hello @karmic trellis there are timers on the bottom left of your dashboard page.
@vague elm at the moment all i see is text stuff but no image. Not sure what variations you mean.
karmic trellis
thanks LuckyM
ripe laurel
๐น
vague elm
like the alert pops up when a user donate the most
like a top d
alert variation
only ones you offer are exact and at least
not the biggest
weary mist
that could be something to add to #๐ญ๏ธฑfeedback-and-ideas
ripe laurel
Oh, yeah. Right now it's only exact and at least, no highest but yes, you can request that ๐
ocean eagle
Yeah affiliate subs @ripe laurel
ripe laurel
Okies. I'll tell them to add one more to the list lol
vague raven
Hey question guy I know using stream elements is supposed to be lesser on your CPU when using it with OBS you knew with the generator from stream elements but it seems like I'm using more CPU am I doing something wrong I've created three scenes using stream elements I've created an intro main scene and intermission one please get back at me as soon as possible
weary mist
@vague raven make sure you check the box to shutdown the source when not visible, that way it won't have all of them open at once
vague raven
Where is this box located exactly?
ripe laurel
I don't get this tagging system lol
weary mist
lol, why did you delete your message, it worked perfectly with mine
vague raven
Ty
Is there any way to make it to where when you're switching seeds the layout doesn't go away
Scenes
weary mist
not sure what you mean by that
vague raven
I will show you I will post a video give me a second
ripe laurel
If you keep the same layout on multiple scenes and switch it should be fine as it's still the same layout but if you want some things to not have to reload, you can try making just those non audible parts as a BrowserSource and not check Shutdown source when not showing.
tame cipher
Lemme know if this is possible or not currently, I have a command through Deepbot called !multi and a command called !ms , !ms is the mod/streamer command and does this - !editcmd !multi Click either link to see my friends and I play at the same time! http://kadgar.net/live/Dontblink039/@target@ or http://multitwitch.tv/Dontblink039/@target@ so when people do !multi in my chat it posts who i am multi-streaming with, is this currently possible through stream elements or will i need to keep deepbot for now for doing this
neat helm
Quick ? any way to turn off Kappagen on the Bits alert box... I have them turned off for Cheers, but for some reason it still shows up when i test them.
vague raven
You must not click saved or something because mine don't go off for cheers
neat helm
nope not it... been doing it even with multiple saves
shy stirrup
any way to display the actual follower count? i lost a couple fololwers but all the widgets are still showing the high number :/
misty wagon
@tame cipher I'm no buff but replace target with {1} or {2} that's the format we use like in this shoutout
Follow ${1} at twitch.tv/${1} [Last stream: ${game ${1}}
tame cipher
i will try that
misty wagon
@shy stirrup that's odd but you can go to the activity feed and edit season https://streamelements.com/dashboard/session
@neat helm the event emulator will always show afaik
neat helm
Looks like its an issue with the widget... if you dont have "show chat emote" on it shows the emote explosion. But turn it off and it works as advertised
shy stirrup
@misty wagon i know that, i just wish SE pulled the actual count from time to time, instead of just adding a follower each time theres a new one, its pia to sync daily :/
neat helm
er if its on it shows the emote explosion if its off they dont show... even if you dont have the emote explosion turned on for Cheers
tame cipher
yea that didn't work unfortunately, this is what i get -
or am i doing something wrong there on the !multi command side of it
steep siren
Hi, so my subs are still not getting the 3x amount.
weary mist
@steep siren it is still something they are looking at
@tame cipher im not sure what you are trying to do for the command,
tame cipher
one command edits another command so that my viewers can use the second command to see who i am streaming with and watch us all at once
misty wagon
@steep siren With all due respect we have a list full of things we want to bring you to give you the best free platform out there and I think we are pretty much on top of that. Your request came in a couple days back, you last asked yesterday which our office is closed ๐ You are asking again on a Sunday. I think a little more patience goes far 
It's on the list, we are aware.
tame cipher
the first command is a mod/streamer only level command that is used by me or mods when we plan multi streams, and then at any point during the stream my viewers do !multi to see the multi stream links
steep siren
They told me in the morning that it was working that is why I am just saying it wasn't working. I am not trying to be rude or anything but I just wanted to say it didn;t work since they said let them know.
misty wagon
Your morning or my morning? ๐ If it's not working, then we still have it on the list.
@tame cipher think you make it to complicated, just do !command edit !multi txt url name/name
weary mist
@tame cipher at this time, there is no way to make the bot call a command
yeah, like latte said
misty wagon
3AM I'm off to bed, have a good one
tame cipher
the reason it's set up the way it is, is because its from deepbot and it's quick to just add usernames i.e !ms username1/username2/username3/username4 would turn that into kadgar.net/dontblink039/username1/username2/username3/username4 without having to type anything else, but i will keep deepbot for these 2 commands atm then
twin spoke
KappaGen, when enabled on OBS is using 30% of my CPU
Hardware Acceleration is enabled on Google Chrome, not sure what else I could do
Realized that's why I've been lagging in games
upbeat tree
@twin spoke That is OBS for ya
Takes up allot of CPU
If chrome eats RAM then OBS eats CPU xD
twin spoke
Turning off the 1 browser source of KappaGen literally brings it back down 30% though. It's that one feature
No issue with any other Browser Sources
Just KappaGen from Stream Elements.
upbeat tree
@twin spoke That's cause Kappgen uses more resources to render the emotes and stuff
But to put it into prespective My old setup before switching to SE my CPU was up at like 70-80% CPU
weary mist
yeah, expect kappagen to take up a lot of CPU. the others things are not as bad
thick eagle
Is there a way to block certain people from donating?
upbeat tree
I don't believe so
You can force them to log in with their actual username but I think that is about it
upbeat tree
But it is probs in the works
sonic maple
can anyone see the sub luck multiplier bar on giveaways? i cant see find it anywhere
upbeat tree
I think they are auto applied
sonic maple
it says you should be able to change it all the way up to 10x though thats why i, confused
edgy kindle
@thick eagle Can I know why you want to block people from donating? Known chargeback-er?
weary mist
@hearty peak its on a list somewhere, but not the top priority right now. Got youtube integration on the list, new cheer cup, and a bunch of other amazing things to come
hearty peak
kk and did yall ever figure out the text centering thing for twitch chat?
weary mist
not yet, its the weekend. tomorrow though is a work day, so they have plenty to work on then
hearty peak
kk
silk sluice
how do i get twitter feed work in twitch?
gentle hinge
Question about the "Event List" does it always clear, or is there no way to keep it populated with the last 5 events, or whatever we set the view to?
ripe laurel
You can try setting it as its own BrowserSource and not check Shutdown source when not visible @gentle hinge and make the window the size of the Event list so you can move it around different scenes.
weary mist
@silk sluice turn the twitter module on, then in the settings make sure to add your twitter handle to the list
then it will put any tweet you tweeter onto your chat
gentle hinge
@ripe laurel Ok, I was hoping that everytime I save, that it wouldnt clear, and would stay populated. kind of annoying me. 8)
ripe laurel
Yeah, it clears if it shuts down with the BrowserSource. I have the same overlay on 2 scenes and when i switch it stays unchanged for some reason.
silk sluice
what should template say because i cannot see twitter stuff
gentle hinge
On @XSplit I just LINK the same elements on each scene
Can select the element, Control C and copy, then go to next scene, and Control V and paste it, and their linked, any changes on either, effects the other. Sorry I got off subject @ripe laurel I apretiate the help.
ripe laurel
Oh, IDK about XSplit sorry @gentle hinge
strong basalt
It's being...really slow right now
ripe laurel
Was hoping US long weekend means less people on and faster site lol
weary mist
@silk sluice it works great for me. Did you put your name into the settings?
silk sluice
I did
weary mist
then what it should do is put any tweet you tweeter into your chat. Do a test tweet
twin spoke
Did SE go down again?
sterile orchid
ripe laurel
Bot is still responding. IDK what happened to the site though.
lament blade
^
gentle hinge
KappaGen is black screening, but other elements are still functional.
But I was getting that earlier, however I wasnt having site issues.
strong basalt
alerts are really delayed for me
south shale
ya something seems up, overlay shows here and there and canrt get into site
abstract zephyr
^^
misty wagon
**Bots are still active in channels. It's just the web logon that is currently unreachable. We are fixing this asap. We are sorry for the inconvenience **
south shale
awesome ok
upbeat vortex
oook, we'll wait so i can draw a winner haha
proud pumice
We're operational yet seems there's an outage with the logon to twitch
Making sure its not on our side.
misty wagon
back!
hearty peak
my overlays still arnt reconnecting what do?
misty wagon
Wait ๐ We are working on it as we speak, will be back shortly.
proud pumice
Everything is back
lament blade
@ripe laurel thanks I will try it next time with multitwitch ๐
proud pumice
@hearty peak what are you getting?
hearty peak
i see it its still lagging a good bit though @proud pumice
trying to repeat the stuff that got missed but its not
ripe laurel
There's also http://kadgar.net/user1/user2 etc. @lament blade someone posted above.
lament blade
Okay ๐ฏ thanks
hearty peak
one of the subs that happened during the outage isnt happening in the dashboard
is it lost forever?
thick eagle
@edgy kindle because someone is currently using the donations as a way to harass me and I'd like to just not give him the ability anymore.
proud pumice
@hearty peak nothing should be lost as we kept storing everything sent to us by twitch
lament blade
is there a way to set text to scroll?
proud pumice
@tawny pivot if a sub was missed, how can we git it?
@lament blade yes on the overlay manager under text settings you have a scroll button
lament blade
thanks! ๐
proud pumice
lament blade
is there a way to left align the chat widget?
weary mist
@lament blade it should be default, they are looking into why
white fossil
does anyone know what the size for the Banner needs to be in Pixels?
for the profile page?
profile header is a better description
upbeat tree
Is there a known EXACT reason to why when I use the overlay from the overlay manager there is lag on stream? As soon as the browser source is hidden it no longer lags.
It never lagged like this when I used individual browser sources for notifications and such
gentle hinge
I had similar lag earlier, when using the @XSplit version of PTR, which was updated to current, stopped using it, and went to normal @XSplit EXE, and updated it, and 0 problems now. PTR must have been having conflicts, I doubt this may be your issue @upbeat tree but I figured maybe I should share.
upbeat tree
I am using OBS
gentle hinge
I could have guessed, but figured id throw that out there that I had, had something simliar happening, and how I fixed it.
upbeat tree
And when having the overlay in my browser source it would lag. My viewers didn't like it so I turned the overlay off and the lag was gone
gentle hinge
Issue sounds so much alike, through 2 different programs =x
ancient wigeon
peeks in to see if there's any progress on the new bits jar
weary mist
@ancient wigeon progress is always being made. Just depends on if things break that need to be fixed first
upbeat tree
[cough] [cough] backup playlist songs not showing up in current song widget [cough]
pastel lava
is this "bonus points for tipping $1" for any amount of donation?
I have it set to 100 so will it automatically give someone 666 points for donating 6.66 for example
edgy kindle
From what I understand that is indeed how it works
pastel lava
well it doesn't work. it never has. 90% sure it doesnt even give my subs double dragons ๐ฆ
none of those settings
on that page works for me
i keep having to do it manually and my memory is about a 3 out of 10
edgy kindle
Hmmm Your name seems familiar
pastel lava
your name looks familiar too ^_^ HI
edgy kindle
Are you perhaps a fan of HanjaroLol or GassyMexican
edgy kindle
Ah yeah you're the lady Mrs banned
edgy kindle
I can try lol I havent had much experience with features like the money side of SE yet
pastel lava
well im having multiple problems
edgy kindle
Can you get a screenshot of your Loyalty Settings page?
pastel lava
eh
normal tusk
I have a quick question if anyone wants to answer?
weary mist
go ahead and ask ๐
normal tusk
Okay so I am new to streaming. I am setting up contests for my stream and I was wondering how the payout works. Does StreamElements know when I win or lose a match or do I need to set that up manually?
weary mist
once you start the contest, everyone bets. This creates a prize pool. Once you determine the winning outcome, you click that choice (it is on the dashboard page where you created the contest). Then the winners take their portion of the pool
normal tusk
Awesome thank you that's exactly what I needed to know
eternal flax
When I'm puytting song requests on tips only, do I need to also enable songrequest and bot or does songrequest via tip work on its own?
weary mist
you do have to enable song requests via the bot, you should be able to disable the chat command though in Chat Commands, Default tab
hollow compass
Is there a way to reset the loyalty points of all viewers?
eternal flax
Awesome, thank you
weary mist
@hollow compass yes, there is a reset button on both current and alltime leaderboards
hollow compass
Ty @weary mist
hollow compass
Mine?
weary mist
yessir
hollow compass
I'll have to figure out how to link it. Can I post it somewhere?
weary mist
dm it to me
hollow compass
Ok
weary mist
to link, just hit the gear in the bottom left, then go to connections
sharp karma
Any timeframe on Credit Card payments not through paypal, and other payment methods ?
atomic hollow
we hope end of July but cant promise yet
silk patrol
@sharp karma People can still use credit cards even if they don't have a paypal account. And Paypal fees are usually the same as credit cards fees like Visa
atomic hollow
^^
dry basin
A few questions.
When someone hosts your chanel is the points they receive for eatch viewer they have or just one point for hosting?
Same with tipping, is it one point for eatch 1$ or just when the tipp is above 1$?
silk patrol
@dry basin regarding the host, it's a fixed value no matter how many viewers you bring.
dry basin
is it possible to custom code this feature with the current API?
atomic hollow
currently no, and the points for tips are according to the amount donated
dry basin
okay thanks!
wanton jetty
WHY THE F DOES MY SESSION KEEP RESETTING ๐ก I SET MY CURRENT SUBS TO 5 AND IT KEEPS CHANGING TO 0
Doing my tree in
Add a manual reset session button to Ground COontrol Tired of it resetting my counters when i open it...
dry basin
Can I put chat commands in the new module "Chat alerts"?
silk patrol
@dry basin nope, what do you want to do?
@wanton jetty works fine for me, have you saved before exiting?
dry basin
If I understood it correctly you don't get points for subscribing to the channel. I wanted to fix that with Chat Alerts
silk patrol
@dry basin you can set the subscriber bonus here https://streamelements.com/dashboard/loyalty
silk patrol
@dry basin it's hidden if you are not an affiliate/partner or if you haven't linked your gamewisp account
@dry basin
dry basin
ah thanks
silk patrol
same thing for cheers ^^
vague raven
I just added recent sub and sub count and it's blank and it says I have no subs but in reality I have five what am I doing wrong and yes I'm an affiliate
I've also link stream labs
atomic hollow
can you please log out and back in? @vague raven
vague raven
You mean leave the website and come back or is there an actually a log out?
atomic hollow
actual logout
vague raven
Ok will do
silk patrol
@vague raven you can also edit your session to reflect your actual number here https://streamelements.com/dashboard/session
wanton mango
May I ask does the StreamElements bot definitely automatically give stream currency for donations/bits?
atomic hollow
you need to enable it here - https://streamelements.com/dashboard/loyalty
lyric sable
Hello. How can i change the Time in the Loyalty Settings? i've seen inly Points can be changed...is this correct? And it's planned to enable the Timesettings for user?
silk patrol
@lyric sable Hi. Do you mean getting x points every x minutes instead of 10? If that's what you mean, you can't change it. And it might be added in the future, since a lot of people are requesting it
lyric sable
Yes, i would like to change to 30 minutes.
silk patrol
you are stuck with 10 minutes. but if you'd like for example 100 points every 30 min, you can just divide that by 3 so 33 points every 10 minutes will do the trick
lyric sable
hmm ok thx ๐
fresh flare
Hey everyone. I want to add a variation on alerts but it doesn't save the gif I select. The default gif is saved correctly tho
upbeat vortex
Heeello! Quick question regarding giveaways. Are you planning to add sub-only giveaways in the near future? Rather than increasing chance
lament blade
Is there coming ranking like 500 points Good 1000 points Best. if there is it i cant find
upbeat vortex
There is no currency based rank at the moment
atomic hollow
@fresh flare which browser are you using?
fresh flare
@atomic hollow Chrome
atomic hollow
weird, should work on chrome
serene granite
@upbeat vortex We don't have that planned soon, but I'll add it to the requested features
atomic hollow
let me check that for you
fresh flare
thanks, gonna try with firefox too
atomic hollow
DM me the GIF please
lyric sable
It's possible to give, Bonuses for Viewers? ex. if one User reached 100 Points, he can get a free Songrequest? It means a free Songrequest whitout to pay with Points? Only whit the Bot, but how?
silk patrol
@lyric sable nope 
you can use !addpoints <username> <number of points> if you want to give them extra points
lyric sable
hmm ok thx ๐ญ
atomic hollow
@fresh flare congrats, you found a bug, delete that variation and create a new one
lyric sable
sure, but my idea is, to automate this...
atomic hollow
it will work
lyric sable
but thx ๐
fresh flare
@atomic hollow thanks for the help! What I won? ๐
stuck hamlet
a cookie
atomic hollow
@stuck hamlet will do a 24.99 sub in your channel
frosty lantern
stuck hamlet
sure, ill just mark that down as company expenses 
atomic hollow
what company is he talking about
frosty lantern
he must have one
stuck hamlet
frosty lantern
@atomic hollow there could be lil uns in here
atomic hollow
there are good articles there
frosty lantern
what if they dont know what it is and look for the good articles XD
frosty lantern
@atomic hollow i think me and @stuck hamlet should have a raise
5x the pay
seems fair
atomic hollow
ok, I will pay you with my stream currency
atomic hollow
boxers
fresh flare
is there any way to copy an alert box from an overlay to another?
fresh flare
hmmm, nice one there! ๐ thanks a lot!
vague raven
Okay so logging out and logging back in did not work but editing it myself worked I just hope it actually counts a sub if I get one today during my 10 a.m. stream this will be my first time using stream elements on stream I've been hyping it up all weekend
wanton jetty
@proud pumice Any idea when the Giveaway sub luck will be fixed
serene granite
We don't have an ETA right now, but it's going to come up in a dev meeting today
@wanton jetty ^ regarding giveaway sub luck
olive lintel
@serene granite plz add to the list of today meeting the option to add multiple tickets purchase in the giveaway. ( no just 1 time purchase) ty
olive lintel
@wanton jetty whats is the problem with the sub luck?
serene granite
please feel free to bring up other giveaway "abnormalities" you encountered
wanton jetty
Also add the ability to give different sub teirs (GW and Twitch) Different luck also the ability to add a certain teir to the giveaway automaticly, coz one of my tiers perks is enter to all giveaways automaticly
๐
I have to use Deepbot for that perk right now though
๐ข
silk patrol
@vague raven Have you tried changing the session value using the link I sent you earlier?
wanton jetty
@serene granite ๐
olive lintel
@wanton jetty what's the problem with the sub luck in the giveaways?
wanton jetty
there isnt any LOL
olive lintel
wanton jetty
might show for pertners but affiliates and GW users it doesnt show
olive lintel
oh!
silk patrol
@olive lintel already reported
olive lintel
@silk patrol 
sacred edge
@wanton jetty I might be late but there is already a reset session button in GC
wanton jetty
i thought that was to reset the songs request stuff ??
Should really label that more clearly...
Jus sayin
silk patrol
@wanton jetty well that explains why your sub count keep resetting lmao
wanton jetty
yup
Needs labeling
SINCE ITS RIGHT NEXT TO THE BLOODY SONG REQUEST SWITCH
Who thought that was a good design idea lol
BURH
silk patrol
@wanton jetty is there a tooltip when you hover your mouse on it?
serene granite
@gritty pike is that a darko label?
stuck hamlet
lmao
atomic hollow
stuck hamlet
Darko bully
vague raven
Is there a way to just give points to just users in the chat through the dashboard like if someone is in the chat and you can give points to them by clicking on their name if there in the chat without going to leaderboard just a question
silk patrol
@vague raven !addpoints is what you are looking for
tight harness
I believe !addpoints all gives points to all the people in the chat, i've tried it before and it worked
wanton jetty
do !addpoints all/user [Points]
vague raven
Okay I was just wondering if there was a way to do it to the dashboard like the clique also I do got a give props to you guys that I've been working on this it is very awesome that you can do everything from your phone I must add I don't know if you guys know but your body is very optimized and your dashboard is very optimized to use on cell phones and tablets
tight harness
You can add and remove points from the Leaderboard
silk patrol
@vague raven AngularJS FTW ^^
vague raven
Sorry for the autocorrect hopefully you can make out what I was saying how is saying that your program is very optimized for cell phones and tablets and I think that's very awesome
tight harness
@vague raven If you go to https://streamelements.com/dashboard/leaderboard/current and then click on the pen on the right next to the person who you want to give points to then type in the number where it says "Points" you'll give them that many points, similarly if you put a minus number like -5 you'll take 5 points away
fair rampart
@serene granite Will importing streamlabs import alert images/gifs/sounds and appropriately assign them?
wanton jetty
@serene granite LUL Found a bug LOL.... If i click draw another winner after iv drawn a winner it says no Entries found LOL
serene granite
thanks, known too ๐
serene granite
feel free to click until you get a winner
silk patrol
@fair rampart I think you forgot some words in that question ^^
fair rampart
@silk patrol I'm not sure what you mean. I'll try again lol. If I use the import streamlabs feature...will it completely import alerts (follows, subs, etc) to include images/sounds in those alerts and reassign them to local SE alerts?
silk patrol
my bad, I had a brain fart while reading this ^^. probably, but I haven't used it myself. Best way to find out is to try ^^
fair rampart
@silk patrol Ok I'll give it a shot when I get home. Thanks!
dark holly
Heya, just started using StreamElements instead of Revlo!
Maybe it was already asked, but is there an option for redeemable items to be only for subs?
atomic hollow
its on the list, will be added soon
dark holly
Allright, thanks!
One more: the viewers won't get any points when I am not live right?
atomic hollow
right
you know we have a lot more features beyond loyalty points, right?
@dark holly
dark holly
Yeah already saw them, thanks for the heads-up ;).. Will be looking in that further
atomic hollow
we are here to help, checkout the overlay manager with Kappagen
dark holly
Allright, thanks!
gritty forge
hello, can anyone come into chat to help me with an issue?
stuck hamlet
whats seems to be the issue?
gritty forge
Voice Chat?
stuck hamlet
We are in a meeting currently
gritty forge
easier than typing for me
oh ...
Over the weekend, I did not get alerts for 2 subs ($4.99 subs to my channel) ... the issue is that they still do not show up as recent events
If they showed up ... I could click on "repeat" and show the love back to them
stuck hamlet
we are investigating this issue. You aren't the only one, but a very low amount of people are reporting this.
gritty forge
OK ... will you reach out to me when resolved? or just fix it and I will see everything corrected?
stuck hamlet
Unsure if it will be corrected. but we'll make sure you know it's fixed
gritty forge
OK
humble quartz
@stuck hamlet you around?
stuck hamlet
hi
humble quartz
Or anyone really, just discussed this problem with you yesterday. I had a problem where my sound would play multiple times. I have figured out a way around that issue but my Event List doesn't remember past events when switching some scenes on and off (EDIT: I have the 'Disable when not visible' option ticked
silk patrol
@humble quartz regarding the event list : there is no way to do that right now. it's a known feature/issue
vague raven
Can anybody tell me why my stuff being doubled as far as alerts goes is my first time using stream elements thank you
silk patrol
@humble quartz for the sound issue : have you ticked the "shutdown when not visible" checkbox in the properties of all your browsersource ? it's usually that. no ETA on the event list
humble quartz
I have and I have now figured out a way around it, I did have 4 different scenes set up but now I have just one. Damn, Event list rip
S.E. is so promising just a bunch of small bugs, hopefully they can be squashed
silk patrol
they will, devs are focusing on stability/scalability right now, new features will be worked on later
lament blade
Any news on when the cup will be fixed? my cheers get stuck floating above the cup
when i test it they fall down but when im live and someone cheers me they get stuck in the air
waxen swallow
hellow everyone, so I imported my streamlabs over but cannot find the alertboxs. can anyone help>
stuck hamlet
@waxen swallow it seems like the StreamLabs api has either blocked us or changed, its being looked into tho
waxen swallow
@stuck hamlet Ah alright, thank you for the update ๐
hearty peak
anyway to recover a sub that didnt get logged last night because of the outage?
steep siren
I am just wondering, is the subs not getting the 3x points fixed?
sonic maple
Is there a reason why people can only buy tickets one time in the Giveaways instead of buying more tickets when they have the currency?
tight harness
@hearty peak Not at the moment, it was asked recently for more things like latest sub and latest cheer to be added to https://streamelements.com/dashboard/session so it's been mentioned ๐ there's no list of subs at the moment but that has also been requested already
@sonic maple So you'd like for people to be able to increase their tickets amount throughout the giveaway? Best put it in the #๐ญ๏ธฑfeedback-and-ideas channel if you'd like to see it
sonic maple
Yea I'll post it in there but I didn't know if it was an issue, cause allowing people to buy as many tickets as they can before the end of the giveaway gives streamers the chance to do all week giveaways
tight harness
@sonic maple I can think of a few things where only 1 entry is allowed so it seems like that was how it was made by choice but I agree it'd be nice if people could enter with more tickets if they happen to acquire more mid-giveaway or change their mind about how many they wish to spend, of course people would be unable to remove tickets they've already spent because that's where it'd get messy ๐
sonic maple
Oh no I agree removing tickets is something that doesn't really need to be implemented, but I was able to do all week giveaways for people whom watch to acquire more currency for more of a chance to win like on revlobot. I'll post this in feature request as well.
steep siren
I was just wondering, i did contact y'all about 2 days ago about my subs not getting 3x the amount they should. I just wanted to know if it was fixed yet?
hearty peak
@tight harness not what i asked XD
last night someone subbed during the SE outage and his sub event is not showing on my dashboard even though he is subbed
hasty mason
yo if i want to make a comand too say a random number? how do i do that ?
like i type !blank and it responds with you have " x blank"
and im not talking about point system
tight harness
@hearty peak You're referring to the activity list on the dashboard which is for you to see what's happened recently and is not able to be edited because it's an activity feed, you asked if you could recover a sub, to me that sounded like you wanted to make sure that they are listed as the last sub, so I showed you where you can set the last people who did a certain activity incase this becomes a thing you can edit in the future, the last sub is not able to be edited there currently which is why I explained what I did ๐
@hasty mason If you did a command with the variable ${random.1-100} it would choose a random number between 1 and 100, use this how you wish
hasty mason
when i use that it doesn't work :/ it just says it all again
ok im prob wasting your time... ill try again โค
tight harness
@hasty mason If you want to PM me the full command that you're putting I'll have a closer look
hasty mason
oh ok nwm i made the mistake -.- i accidentaly used [ instead
is there a way to make it do a random emote ?
hasty mason
thanks man ! โค i have been trying to make this work for soo long
tight harness
@hasty mason Glad I could help 
prisma rune
hi everyone
tight harness
Hey 
prisma rune
i've a question about the overlay manager
tight harness
What's the question?
prisma rune
So
i've been setting up all the items in obs
but
when i test all the items there is the same text for each
items
sorry for my bad english btw lul
I
I don't know if i must create severals sources on obs or juste 1 for each items
same in the overlay manager
tight harness
@prisma rune What is it saying exactly?
prisma rune
for example
if i launch my overlay "say hello during the stream"
the text will be "hellooooo name"
and if i launch like a gif or something else
and i put "g;dlpgvdfg" there will still be write "hellooooo name"
it doesn't change
is it cause i need to create 1 source for each items
tight harness
@prisma rune You only need 1 source for the overlay as a whole, it is possible to have multiple sources for different parts of the overlay if you wish, although you only need 1. When you say you tested all the items in OBS what items do you mean? The alert box or something else?
tight harness
@prisma rune Yeah you can DM me a picture, that'll help a lot ๐ then we can talk about this there
thorny torrent
Hello everyone, i'm new to streamelements and i have a question. How are Stream Store Sounds played in stream... is there a special widget i need to use?
lament blade
Hey, how do you make an alert for requests. When someone redeem a request it will pop up something like < User redeemed a (request) > ?
serene granite
@thorny torrent you add the Store Redemptions widget to your overlay, then add your overlay to OBS as a browser source
thorny torrent
Ah ok. Thank you... i found it just right at this moment ^^
serene granite
@lament blade if by requests you mean store items, then the same way - a store redemption widget on your overlay
^^
lament blade
@serene granite Ok sir. Thank you
tight harness
Managed to fix @prisma rune 's problem in DMs ๐
vague raven
Again I don't know why but my notifications were doubled throughout my whole stream does anybody know why can I not have an alert box into two scenes?
tight harness
@vague raven Is the overlay shut down when not visible in the properties on OBS?
vague raven
Yeah I tried that it still didn't work
weary mist
vague raven
I think what I do is use the main overlay still in OBS and then feel like the small stuff like I'll use on overlay manager yeah I did that man I did exactly that
weary mist
hmmm
tight harness
By the way you can have an alert box in 2 scenes, I myself have a follower alert box and an alert box for everything else, they work separately and without doubling ๐ค
weary mist
and you have no other pages open?
vague raven
Nope
weary mist
so you hear the sound twice, right? are you seeing the image twice?
vague raven
I don't know I don't really switch to the scene to see if I'm seeing it twice but it's weird when I test it in the manager it doesn't do it twice
weary mist
ok, then I think it is something up with OBS itself
vague raven
Because I copied the scene because what I did was is because I don't have the sounds downloaded to my new computer and I don't have my old one anymore so the sounds I use for my alerts or in my stream stream labs so I integrated that into stream elements and what I did was is I copied the alert box that stream elements made for streamlabs twice and I made two separate scenes out of that could that be the reason why possibly?
weary mist
well, it could be that OBS isn't properly shutting down the sources like they should in other scenes, so you are hearing it from the other scene
vague raven
Yeah that could be it too but it's weird like I didn't have that problem until I started using stream elements and don't get me wrong I'm not blaming stream element stream elements is pretty freaking amazing I enjoyed using it for the first time so I think I know what I'm going to do is I'm going to shoes OBS is the main Foundation and then you stream elements for like little stuff like the emotes and the redeem stuff
Do you have to use the stream elements Allure box for stream element stuff to work or can I use stream labs original alert box and it still work with the bot and an kappa jen ?
jagged thorn
hey all i was told by hectic to post in here next time im live (now) as my vieweers are having an issue with not getting their loyalty points
jolly ice
How can I get access to the "sellout" channel?
vague raven
Yeah that was another thing that wasn't working for me either my host points were working and my follow points weren't working that I had activated
dense jackal
@jolly ice once you have our tipping page in your bio and use our overlays and bot @atomic hollow in general with your twitch ๐
vague raven
Hey i do alredy lol
split harbor
Hey! The double alert noise is happening again - now I have the OBS studio window formatted properly
clever mango
what are the different raffle related commands?
stuck hamlet
!sraffle and !raffle
@split harbor do you have shutdown source when not visible ticked?
split harbor
@stuck hamlet yup
clever mango
are there modifiers like setting time, amount of points, and how many winners for multi?
split harbor
fixed the problem for a stream, and then it came back
I tried unticking and reticking the box as well
stuck hamlet
There has to be a scene you missed, or double alert on the overlay
Terra no, (dont think so) it can be set here https://streamelements.com/dashboard/bot/modules
split harbor
im using my "Overlay" as a scene and using the scene as an overlay on my OBS
but there's only one instance of stream elements, and the tab I have open is muted
stuck hamlet
Nic, DM me the URL
split harbor
to which
stuck hamlet
your overlay
clever mango
is it possible to cancel a raffle?
jolly ice
@dense jackal I am using your overlays and bot. Basically I just need to put my tipping page on my Discord Bio or on the website bio?
dense jackal
@vague raven and @jolly ice then just @ shadowboxer in general ๐ and your twitch bio
restive jetty
Guess I should do that then -_-
jolly ice
So basically just hit up shadowboxer with my twitch profile and he put it in the sellout?
void slate
How does the song request work in streams? I'm super new to bots and streaming, but someone typed the command into my chat and it obviously did nothing...and I couldn't figure anything out when I took a look at the feature :/
clever mango
you want to enable it first on the left side of Stream elements dashboard
void slate
It's enabled but what do you do next?
clever mango
you can add songs from there by clicking the plus song
or in chat you can type !sr followed by a youtube URL
clever mango
on your end you'll need to have the SR page up so that it will play
or use the stream elements ground control app
tight harness
@void slate Either use this ^ or https://streamelements.com/dashboard/songrequest/general ๐
clever mango
you're welcome
grim kiln
Hey, odd one but when i fire a test on my overlay for my alert box it puts the overlay to the far right and i can only see a small part of the left hand side of the alert (for like follows and hosts etc) any ideas whatys going wrong?
clever mango
could you share a screenshot?
grim kiln
2 ticks i will do
tight harness
@grim kiln Do you think it could be possible that your overlay is a different resolution to your OBS settings?
Or is this happening in the overlay manager?
clever mango
is that the overlay or the alert?
grim kiln
thats the alert after i run the event emulater (im interacting with the browser source)
and thats the overlay
tight harness
And what's your resolution set to in OBS?
grim kiln
i get the top and left thing is filled in, but if i remove that it still doesnt show it all.
ooo good question
800 x 600
clever mango
yep
tight harness
Wrong resolution ๐
clever mango
SE overlay size needs to match OBS
grim kiln
gdi leeroy ๐
clever mango
and then you should be ๐๐ฝ
tight harness
Otherwise it tries to squish your overlay into whatever resolution you set it to
grim kiln
cheers guys, i was so close yet it was doing my noggin in something chronic
tight harness
Glad we could help
grim kiln
proper love stream elements, everything is so easy (probably why i make the mistakes lol)
tight harness
It really is a wonderful thing to use, so many possibilities ๐
clever mango
Anyone else getting an error when updating title or game from the SE dashboard?
updating through chat did work
tight harness
Hmm let me test, I normally just use the Twitch dashboard to change that
outer geyser
I don't know wtf I'm doing wrong but bingo hasn't worked. I typed eg !bingo twitch 400 chat typed every emote and no one won? Do they have to be put in singly? We tried a few times.
tight harness
@outer geyser Yes they need to be entered as single emotes, multiple emotes at once will not work, it must be only the single emote in the message for it to register
outer geyser
Ok cool. The pic on the module has someone entering multiple so I thought it must be ok. Will try again. Thank you.
tight harness
No problem ๐
stuck hamlet
The pic on the module was put in photoshop and edited to make it look like that, I believe. Very misleading. I will bring it up ๐๐ผ
minor sierra
Question about the Top D widget. It defaults for me to a name and an amount that didnt donate before. I also know for sure no one donated under that name. I put the option to "Session", shouldnt it be empty then?
olive lintel
@minor sierra you can edit your Activity feed in here: https://streamelements.com/dashboard/session
tight harness
@olive lintel You beat me to it ๐
minor sierra
Geez. I never saw that whole option. I should plan like a whole weekend to find everything that is in streamelements. Thank you very much, Nanito. And you too Legendary, for trying to beat Nanito. Kappa 
tight harness
@minor sierra The good thing is that you can click the refresh buttons on that page next to the specific stats to reset that specific stat, rather than all of the stats if you don't want to do that ๐
minor sierra
Yeah I saw that, after I did refresh all. Kappa But it doesnt matter, lets call it a fresh start PogChamp Thank you. ^^
tight harness
No problem
tight harness
I don't use any FFZ channel emotes myself, only BTTV ones, otherwise I'd test it ๐ค
terse yew
do affliate subs work with streamelements
restive jetty
they sure do @terse yew
upbeat karma
Im trying to test out the overwatch animated overlay but it seems to be too big and everything does not fit
north umbra
Q: The subscriber luck bar doesn't show up in my giveaways panel...
tight harness
@upbeat karma This meant that you have the wrong resolution set
@north umbra We're aware of this, it's being worked on ๐
north umbra
Ah okay thanks! ๐
upbeat karma
So i should set it to the 720 then? been awhile since i messed with this trying to find what i set the res to x.x
tight harness
@upbeat karma As long as the resolution in the overlay manager and OBS match you will be fine ๐
olive lintel
@upbeat karma don't forget to "fit to screen" in your overlay editor too:
upbeat karma
hmmm.... I think i gotta find what I set my resolution to agian x.x cause 720 is to small but 1080 is to big
weak schooner
I want to use Narkisim font in my overlay but it doesn't recognize the font.
I have the font in my computer
stuck hamlet
@upbeat karma https://www.onslaught.ca/s/s2y5m6oh.png
hit the pen, it'll show you your res
olive lintel
@weak schooner streamelements use https://fonts.google.com/
stuck hamlet
We only support Google fonts for now
There's a lot of google fonts
im sure you can find similar ones
upbeat karma
anyway i can hop onto discord and chat with anyone? I have it currently set to 720p but thats too small, and 1080p makes it so its to big, and when I open a "browser" source for OBS it doesnt even fit the screen
stuck hamlet
Would you like to teamviewer?
upbeat karma
sure, might need help gettin that around though never used it
olive lintel
@upbeat karma 2 tips: 1.- press "fit to screen "in your overlay editor in steramelements... 2.- in OBS press crtl+F to fit your browsersource to your screen
stuck hamlet
pretty straight forward
upbeat karma
that did not work sadly ;/ @olive lintel and sounds good @stuck hamlet
weary mist
@upbeat karma i am in voice if you need it
upbeat karma
thanks a ton Scalper and Onslaught and Nanito O/
tight harness
Forgotten already 
olive lintel
what was the problem? @weary mist
weary mist
@olive lintel the animated overlays are built on 1080p, so he needed to save the overlay at 1080p in the editor, then we changed his browser source resolution to 1080p, and its all better
rain arrow
is there a way to export loyalty data from stream elements?
muted zephyr
Don't know if this is the right place but the bot seems to taking in currency, the fee, when trying to give someone else some, even though you cannot actually gift the specified amount. Anyone got a fix on that?
olive lintel
@muted zephyr don't forget paypal will take from any donation the 3,4% + $0,35
muted zephyr
I don't mean actual money, just the built in currency.
tight harness
@rain arrow I'm sure it's possible but I don't believe there's anything built in to do it
rain arrow
ahh alright
tight harness
@muted zephyr You mean even if you send an amount you don't actually have it still takes it away?
olive lintel
@muted zephyr do you mean about the "!givepoints" command?
muted zephyr
Yes @olive lintel
It takes the 'transaction fee' whatever it's called even though you don't have the amount to give @tight harness
olive lintel
@muted zephyr for ex: if you have 100 points. but you want to sent 150 points. the bot say: "you don't have the amount" but the bot take away your 100 points?
muted zephyr
It just takes the amount set as transaction fee
stuck hamlet
!givepoints ${sender} gave 10 ${pointsname} to ${user} PogChamp
olive lintel
or it's you use the command, but you don't have tha mount.. but the bot take away the ""command cost"
?
stuck hamlet
!addpoints Give points to viewers.
muted zephyr
yes @olive lintel
olive lintel
oh!. bug over here
muted zephyr
I'm trying one at a time @stuck hamlet sorry
olive lintel
@stuck hamlet @tight harness he means, that if he wants to sent 150 points but he doesn't have the amount, the bot "charge" the command cost.
muted zephyr
I am aware of that difference @stuck hamlet It is as @olive lintel depicts, sorry for not being as clear
stuck hamlet
I get it.
olive lintel
@stuck hamlet he's talking about the !givepoint command. ๐
stuck hamlet
I get it.
muted zephyr
Anyplace I can report that properly?
tight harness
It would seem that the cost of the command is still relevant and still going to happen even if you don't have the right amount because you're still using the command even if your transaction of points is not successful, seems right to me ๐ค
muted zephyr
Come to think of it, I see what you mean.
tight harness
But one fix would be to remove the cost of using the command of course ๐
muted zephyr
Yeah, I think I see what I got wrong, no bug there ๐ Thank you guys ๐
stuck hamlet
Sorry i misunderstood 
muted zephyr
We got there eventually ๐
forest thorn
If we set the giveaway rank to 300 (regulars) does it also include subs (250) as well? If not, are we able to have both be included in the same giveaway?
I also noticed the !giveaway start command may not be around anymore?
worldly plover
Hey, first time user of Streamelements, got a few of the basics set up but I'm having an issue where it doesn't appear as though the bot is not present in my channel. I've cleared cache and cookies and trried logging out and logging back in. The SE page appears to be reading info from my channel correctly, but the bot is not displaying anything with any of the !commands
restive jetty
@worldly plover Have you tried hitting part and then join again on the dashboard?
weary mist
@worldly plover give it at least 5-10 minutes at least after you make the bot join, it could take a bit to fully join
if it doesn't work, turn one or two of the default comnmands off and then back on again
@forest thorn The giveaway command still works, though if you do regulars, it will exclude subs. You can do subs at 250, and it will do subs and regulars. That giveaway function only allows one ticket per person. The Giveaway feature through the dashboard gives a little bit more functionality (some bugs that are going to be fixed), but you can def do more with it
forest thorn
Thank you so much, @weary mist - So subs (250) will include regulars
And just for my reference, what is the command? Not sure if it's me, but it no longer prompts me the guideline when I type !giveaway start if it's not correct
weary mist
!giveaway start <userlevel> <keyword> <time in seconds> <cost in points>
tight harness
We should probably pin that somewhere
weary mist
i have it copy/pasta'd
clever mango
finally figured out there is !emotes update and that fixed my FFZ emotes not showing up
tight harness
Ahh, that would make sense ๐ glad you figured it out
turbid zealot
How can I activte the loyality Settings for the channel I'm supermod on ?
weary mist
@turbid zealot for the moment, only the broadcaster can make any changes to the loyalty settings. they have to log into www.streamelements.com and go to the loyalty settings page
weary mist
โค
supple gate
is stream elements all run from the cloud? or do some services run locally?
weary mist
all cloud based
supple gate
sick, thanks bro 
weary mist
๐
icy shale
Is there a desktop app for SE? I love using it for everything, but having the song playlist open in my browser does not work at all.
tight harness
@icy shale https://streamelements.com/groundcontrol
icy shale
Thank you very much
tight harness
You're welcome
soft egret
Is there a command to show the current song playing? I used to have nightbot put up something from last.fm, since i listen to music via browser: youtube, spotify, pandora, etc.
tight harness
@soft egret !song should do it
sacred ermine
can you export the data (points)????
tight harness
@sacred ermine From where? Stream Elements or another service?
soft egret
@tight harness It says there are no songs in the queue
icy shale
Nightbot has a download, so you can show the song playing in a scroll bar type thing
I could link it through the browser, but is there something to connect with the desktop?
for SE
tight harness
@soft egret That would suggest that there's no current song playing through Stream Elements, is that correct?
@icy shale There is a widget for the overlay in the overlay manager that displays the current song although I believe it currently has an issue that is being looked into
icy shale
I got it, still use the browser source but play through the desktop
soft egret
@tight harness Yes I do not want song requests turned on. I am listening to music via YouTube, Pandora, etc
icy shale
working fine for me now, thanks!
tight harness
@soft egret The !song command will only display songs being played through the Stream Elements website or Ground Control, otherwise it has no way of knowing what's being played, sorry about that
@icy shale No problem, glad to help
restive jetty
I put up a feature request on the feature request site to add a lastfm variable similar to how nightbot's works @soft egret. It sounds like that's what you're after as well.
soft egret
yes exactly @restive jetty hopefully it goes through, thanks for submitting that request ๐
clever mango
Selecting the top layer in the overlay editor selects the second layer as well for some reason. Really annoying bug as I've deleted the second layer by accident multiple times
olive lintel
@clever mango the best way to select layers is using "layers"
clever mango
I'm using that area to select
upbeat tree
So stream lags more when you have your overlay image in it too
clever mango
It will still sometimes highlight both the top and second layer for some reason and I can't seem to undo it
olive lintel
@upbeat tree do you have kappagen widget on it? (try disabeling it)
@clever mango as a tip: click any green/blank area first, then select the correct layer.
upbeat tree
not what I meant
olive lintel
@clever mango another is to take a screenshot of your game or entire scene and paste it in the overlay editor to put everything in order, then erase the screenshot from the overlay editor
clever mango
so add an additional layer on top of the one I want to delete so that when it deletes the top two it will delete the one I want to delete along with the top one?
upbeat tree
Reminder, Using a full image for your overlay in SE overlay manager can ad additional lag. I just found that out today. Dissabled the image of my overlay and most of the lag is gone
clever mango
a static image by itself is adding lag? interesting
I haven't experienced any lag here and I've got about 4-5 different overlays
deep widget
Is there anyway to reset the Tip Goal?
sacred ermine
@tight harness From stream element to somewhere else ๐จ
clever mango
not possible ATM
clever mango
the workarounds posted above didn't work so I'm just exiting and reopening the editor when this happens
sacred ermine
@clever mango when you said not possible were you talking to me ? if so. do you know a workarround ?
clever mango
yes, it's not currently possible to export points from SE to elsewhere and I'm sorry I don't know of any quick/easy workaround
cobalt niche
Any way to create a death counter command?
steep siren
Anyone know if the sub getting the right about of times is working?
frosty lantern
what do you mean @steep siren
ill look into it @cobalt niche i want to make something like that also
weary mist
you could make a death counting command, just make it so only certain people can use it. I have died ${count} times.
if you make it so only mods or super mods can use it, then they can count for you, and not have to deal with viewers spamming it
also, put a 5-10 second cooldown on it, so it doesn't incrememnt too many times if more than one person triggers it
@steep siren @frosty lantern he is asking if subs are getting the right loyalty multiplier. At this time, I have not heard anything on it, though it is in the list for them to work on fixing. I will let you know when it gets fixed, there is no need to ask every day
cobalt niche
@frosty lantern @weary mist Thank you guys for the help! I'll let you know, gonna try to set it up right now. Eventually I'm assuming I'll need to reset the count variable though!
weary mist
yes. Easiest way to just delete the command, and remake it
cobalt niche
@weary mist So, is there a way to call the game you're playing... For example: "DerkTV has died ${count} time(s) in twitch game"
weary mist
yes, let me look up the variable
cobalt niche
@weary mist Thank you. I'll try to find it as well
weary mist
${game}
cobalt niche
@weary mist Yep, just found it. Thank you. On a side note, if I want to return a caster command using their most recent game...For Example: Lirik was last seen playing...
frosty lantern
@cobalt niche ${game ${1}}
this is myshoutout
Check out ${1}, they are playing ${game ${1}} at https://twitch.tv/ ${1}
cobalt niche
@frosty lantern Thank you so much!
cobalt niche
@frosty lantern Yeah I need to pay more attention to the command templates lol
cobalt niche
@frosty lantern Already done!
frosty lantern
sweet ๐
cobalt niche
@frosty lantern Tested and it works flawlessly
frosty lantern
upbeat tree
Does anyone know if affiliates will be able to link their twitch to discord so our subs can use their emotes in discord?
autumn star
is their documentation for the bot custom api?
edgy kindle
@upbeat tree You'd have to check yourself by using the intergration
upbeat tree
I have. I am assuming that if I can't figure it out then it doesn't work xD
edgy kindle
Okay so you have it linked right?
upbeat tree
yeh
edgy kindle
You'd then go to your server settings and if you have the Twitch Subscriber role; you'd be able to use the emotes as long as you have it set to show role seperately
edgy kindle
@upbeat tree Any luck
vast peak
Is there any way I can let my viewers vote on games to play using points?
upbeat topaz
I was able to sync to discord. I had to delete my old twitch link and re-add it.
edgy kindle
I believe thats Contests
upbeat tree
@edgy kindle I got it working. I had to disconecct my twitch account from my discord then re-connect it
edgy kindle
Alright well glad you got it working~
edgy kindle
It'll work itself out
vast peak
@edgy kindle So you can run polls through Contests?
edgy kindle
In a way yes
Im not familiar with the limitation of options
but it works the same way; You set your question, your options, and let them vote
when the time runs out you can either pick a winner or refund
if you want them to keep their points or not
vast peak
Alright cool, I'll give it a shot @edgy kindle
edgy kindle
Alrighty ima watch this new alien movie now lol
vast peak
Nice!
clever mango
just realized we have to have the google fonts that we use in SE overlays installed on our computer in order to have them show up in OBS
DOH
upbeat tree
no
@clever mango If you have the font being used in the overlay manager it will show in obs
clever mango
it wasn't until I installed the font ยฏ_(ใ)_/ยฏ
didn't make sense to me but as soon as I installed it showed up correctly
welp
upbeat tree
ยฏ_(ใ)_/ยฏ
edgy kindle
I'll make sure to report him
upbeat tree
@edgy kindle Every channel was spammed
clever mango
@upbeat tree DERP.. I had to refresh the cache in OBS and then it showed up. Thanks
upbeat tree
๐
rustic peak
my sub count with the sub count widget is incorrect... is there some way i can sync it or correct it?
rustic peak
thanks
covert iron
Can I get some help?
upbeat tree
sure @covert iron I can assist you
weary mist
@covert iron ask away, we will make sure to give you the best information we can
covert iron
My chat widget isn't working, it works inside the overlay manager but on my stream it doesn't work. The chat box shows up but the chat never streams inside of it, but it does inside the overlay manager as well.
Just stopped working randomly
I've tried creating a new widget, an entirely new overlay
nothing is working for it
weary mist
have you refreshed the cache on OBS?
upbeat tree
Is it at the correct resolution? Could be off screen
covert iron
just to clarify.
weary mist
hmmm, very weird. If it is showing up on the overlay manager, it has to be something up with oBS
covert iron
Nope it's on screen, cause the chat box is on screen.
upbeat tree
weary mist
what obs are you using?
weary mist
oh I love new odd things
covert iron
and to test that the chat box was what is actually showing up and it wasn't offscreen I added a piece of text over top of the chat box and hit save and it showed up on the chat box in obs
weary mist
ok
covert iron
So the res can't be the problem, I wish it was that simple. It's been doing this for about a week now, figured I'd get back to it at a later time and now that i'm trying to fix it it just seems to be broken for some reason.
Even when I launch the widget too it shows up my chat text inside the launched widget.
weary mist
lol, I get the fealing it is OBS
weary mist
I am having issues with it myself, but more along the lines of crashing and such
the most recent update was about a week ago, lol
and that was the 19.0.3
covert iron
Yeah then i'm up to date.
and if the most recent update was a week ago then that would make sense, maybe OBS broke something
weary mist
have you tried deleting and recreating the source?
covert iron
Yeah
weary mist
damn
upbeat tree
@covert iron Can you share your overlay link? So we can test it in our OBS?
weary mist
that wouldn't be a good idea. The link has sensitive information in it
upbeat tree
really?
weary mist
yeah
upbeat tree
still dunno what the api key does
weary mist
it allows external access to manipulate settings and points
covert iron
It didn't work btw
Tried a new scene
with a new source
Does your guys chat still work?
inside OBS that is
atomic hollow
I am checking your account @covert iron
covert iron
Thank you very much @atomic hollow
atomic hollow
why do you have 3 overlays?
covert iron
It's just the poor way I set it up lmao
weary mist
try launching the overlay with the chat widget from the editor
mine wasn't working, then I did that, and it works
upbeat tree
I have two. Why you gotta get onto the poor guy. He just wants his chat fixed ;P
weary mist
I have 10 overlays
covert iron
bleh, I dunno what's wrong with it
weary mist
@atomic hollow it isn't working in OBS, is that where you tested it?
covert iron
^
weary mist
@covert iron
covert iron
I am thouroughly confused.
weary mist
haha
covert iron
and scalper, how do I do that
is that just the "Launch Overlay" button inside the overlay editor?
weary mist
open the editor, then click the laucnh button in the bottom left
covert iron
yeah i've done that, it works inside there but still not on OBS
covert iron
Yeah
And I put text over it to make sure that it was showing up
and the text showed up
atomic hollow
got team viewer?
covert iron
Nope
I'll just go live if it comes down to it, let me know if you want me to so I can mute muxybot in my discord
atomic hollow
no, it should appear in OBS
atomic hollow
something is wrong with your settings there
this is how your browser source looks like?
covert iron
Dunno if you mean any more of the extent of those settings
covert iron
It has shown up before
atomic hollow
the overlay is in 1080p
covert iron
The chat box is on my stream
upbeat tree
I said check the resolution at the start of all this >,>
covert iron
I guess I can see how that would mess it up, but at the same time shouldn't the text align to the chatbox regardless of the resolution? My mistake, I didn't know that the resolution had to be 1920x1080
Thank you for the help
It's showing up now
atomic hollow
no, it was probably in the bottom and you werent able to see it
has nothing to do with align
upbeat tree
[cough] I said to check the resolution at the start of all this... [cough]
covert iron
Well the chat box was on my stream
I put text over it and hit save
and it showed up in my obs
covert iron
Thanks guys
atomic hollow
we are here to help
covert iron
๐
atomic hollow
any time
weary mist
๐
crimson nebula
Hi guys, I have a little problem with the mobile version of my dashboard. The "timers" option don't appear.
upbeat tree
Well... It isn't optimized for mobile
weary mist
that is the truth at this point. the best place to use it will be a desktop. Have you checked the "Request desktop site" box in the settings of the app?
crimson nebula
It's a margin problem I think
No, if use a desktop version works perfect, only I advertise us this issue.
For the mobile version
weary mist
๐
upbeat tree
What if there was a ground controll app! That would be so cool lol
crimson nebula
After that, the mobile version works perfect.
wraith grail
Is there a way to limit the song request feature to points? every time someone requests a song he needs to "pay" loyalty points.
upbeat tree
yup
crimson nebula
Advanced options
upbeat tree
I think by default it is 10 points for a song request
crimson nebula
weary mist
crimson nebula
Another question: u have a plan to translate to another language in a future?
weary mist
That is definitly a possibility, though it could be some time as they work on some big features and refinement
wraith grail
thx guys ๐
weary mist
@crimson nebula don't forget to link your twitch profile as well to discord ๐
crimson nebula
@weary mist how do that? ๐ฎ
weary mist
user settings -> connections
atomic hollow
we got someone that can help in Spanish
crimson nebula
Ok, simply talk Spanish here and wait for response?
upbeat tree
no
crimson nebula
Ok @atomic hollow , thanks for the contact.
surreal spire
how do i reset follow goal??
atomic hollow
surreal spire
lol thanks u and also where do i find that on site its self did i overlook it
atomic hollow
in the activity feed
weary mist
activity feed -> Edit session
surreal spire
lol brand new to bot thanks peoples
atomic hollow
we are here, ask away
weary mist
we are always here, so much that you might think they chained us to the desks (did you bring a chain cutter?)
surreal spire
ill bake you a cake @weary mist lol
surreal spire
there will be something inside (bolt cutters) lol
also i made follow goal a couple days ago and used it once for stream but it didnt update live does it take time or something?
??
weary mist
@surreal spire it should update when you get a new follow