#helpdesk-twitch

1 messages ยท Page 52 of 1

ruby anchor
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Last time it said "live"

stuck hamlet
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Pending review

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Waiting to be approved

ruby anchor
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Yea i know but after i got approved last time i dident work

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it have been approved once

stuck hamlet
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Well do you have bttv?

ruby anchor
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yea i do

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and have emoji's one

stuck hamlet
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Well you can't do anything about it right now.

left jolt
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hello

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So.

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I have actually two problem both dealing directly with the steam elements store.

atomic hollow
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ok

left jolt
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  1. when someone redeems an items with my currency it doesn't go into redeem history.
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  1. when somone redeems an item the alerts do not show up correctly. the sound redeems show up but not the alert window. I played around with it yesterday night and i think the problem is the alert image isn't in the alert frame. I got it once to show up but it was only the left side of the alert image, everything else was cut off.
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so can we start with one?

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i assumed the redeem history tracked everything anyone bought in the store correct?

lone bridge
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i just peeped my redemption history and it seems like it's tracked anything redeemed and accepted

left jolt
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WAIT im an idiot i see the history button

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i assumed it was the same page as the pending ones

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sigh lol

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THAT WAS EASY

lone bridge
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hahaha gotcha ๐Ÿ˜‰

left jolt
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i get it now

lone bridge
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honestly though, now that you mention it, it doesn't seem to track more than a particular amount

left jolt
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sorry im so new to this

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oh gosh i hope that is not the case

lone bridge
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it's okay, SE itself is still kinda new!

left jolt
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im having issues with the alerts, im hoping i could use the history page to make sure i can keep track of everything people buy

lone bridge
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@turbid reef @tawny pivot @hollow zinc do you guys know about the redemption history-- how many redemptions it will track? It seems in mine that it only stored like, 25, and it's not populating new pages of history FeelsThinkingMan

stuck hamlet
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KissingAiur, by any chance, what's the size of your BrowserSource on obs?

tawny pivot
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Let's see Thonk

lone bridge
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@left jolt your redemption page will store items indefinitely that folks redeem, until you either accept or deny the item. If you accept it, it will move to the history page ๐Ÿ˜ƒ if you deny it it will be deleted.

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that's my theory

hollow zinc
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Denied redemptions are not deleted, just marked as denied in the redemptions history ๐Ÿ˜›

left jolt
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i see

lone bridge
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really? I don't see that...

left jolt
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how do you accept or deny

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i never recieved that option

lone bridge
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It's an option to the right of the redemption in your redemption area

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@hollow zinc I don't have enough history to see what a deny looks like lol

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i take a lot of requests and deny a lot too

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and there's nothing that says accepted in my view

hollow zinc
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Instead of a green left border it's in red ๐Ÿ˜„

lone bridge
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Oh, if you hover your mouse over it it says "item completed."

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pfft

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mine are just all green that's why it didn't stick out

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yay tho! it stores all the info. just not much of it

left jolt
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Can someone help me trouble shoot why my alert images that i set in the overlay are not showing up on the alert box in OBS?

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I dont understand what I am doing wrong here

atomic hollow
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did you follow this @left jolt

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?

hollow zinc
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@lone bridge ๐Ÿ˜„

left jolt
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Yes i watched it

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i have an image uploaded, and put it in the center of the green screen

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i copied and pasted the link into obs like i do with my other alerts

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i almost got it to work yesterday but the alerts were clipped off

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they were too far to the right of the alert box

atomic hollow
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thats a resolution issue

left jolt
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ok

atomic hollow
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you have to make sure the browser source resolution and the overlay resolution are the same

left jolt
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oh i see

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this is something i would adjust in "positoning and size"?

atomic hollow
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no

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sec

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its the page you see when you first create the overlay

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if you change it make sure to redo the overlay itself

left jolt
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oh

lone bridge
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it's a common misunderstanding @left jolt, and the first issue I encountered when I set up my alerts too ๐Ÿ˜ƒ

left jolt
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I understand

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i got it

atomic hollow
left jolt
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another question: can i make all my redeem store alerts in one overlay and set them as layers?

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i think there is a layer option i just want to make sure i understand it

atomic hollow
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use just one store redemption widget

left jolt
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per overlay?

atomic hollow
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there is no need to use multiple

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yes

left jolt
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ok

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so i would just stack the alerts ontop of each other

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and they will activate per command

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?

atomic hollow
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stack which alerts?

left jolt
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on the greenscreen

atomic hollow
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the alert box and redemption?

left jolt
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yes the alert boxses for redemptions

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im asking if i can stack the images of the alerts on top of each other on the screenscreen overlay

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as layers

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am i understanding this correctly?

atomic hollow
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oh sure

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and using layers you can set which is on top

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use the arrows on the bottom left to sort them out

left jolt
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ok

atomic hollow
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and add Kappagen

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its fucking cool

summer crow
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hey guys

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can anyone join me in the voice support pls

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cause i screed up everything

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im lost ๐Ÿ˜ฆ

left jolt
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@atomic hollow is there anyway i can rename redemption layers?

lone bridge
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just to be clear @left jolt you only can add one alert for the store redemptions alert - but one alert for that is all you need. The other alerts will be a separate alerts box, and you can adjust the various images and options per host alerts, tips alerts, follower alerts, etc

left jolt
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ohh ok

summer crow
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is htere someone who cna guide me up through this issue i have

lone bridge
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sure @summer crow

summer crow
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the alerts are not showing on my obs preview and im lost

lone bridge
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okay gotcha

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have you used the emulator in the overlay manager?

summer crow
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yeah but just nothing is working like the emultaor is good

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all good just my obs is not allowing or osmething

lone bridge
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okay, gotcha. Do you have a browser source set in OBS?

summer crow
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yes and res set to

lone bridge
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and it matches the res for the overlay

summer crow
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but htere is 2 obs versions

lone bridge
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what do you mean by that

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oh yes

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you might want to upgrade to studio!

atomic hollow
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OBS Studio

lone bridge
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classic is not supported anymore

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shadow is correct

tawny pivot
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OBS classic monkaGIGA

summer crow
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couldnt add clr browser on studio tho

lone bridge
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that's okay

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a regular browser source will do

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it'll say BrowserSource

left jolt
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@lone bridge i uploaded as one of my redeemable items to be a sound but its hella loud. I turned down the sound of the alert in my store and also in my overlay but the sound doesn't change when the item is redeemed in my test

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any ideas?

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my sound in my alert is at 1 and its still the same x.X

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thats weird it finally got slightly quieter when i set it to 1% in store

lone bridge
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@left jolt that is one feature I haven't used yet in SE, so I might not be the best!

mighty zenith
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Tryibg to get my commands working again, in Noghtbot I had the option to set touser, which would be the user the sender designated, is ${user} that with streamelements?

stuck hamlet
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You can see all the available variables in the commands section

summer crow
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thx @lone bridge appreciate the support

mighty zenith
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Don't see a touser equivalent?

left jolt
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@lone bridge ok thank you!

stuck hamlet
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Touser being the one who sent it?

lone bridge
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following this @mighty zenith

stuck hamlet
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@mighty zenith yes, ${user} is what you're looking for

mighty zenith
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Nope, touser would be me saying: Game kNight(user/sender) throws a sock at Onslaught (touser)

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Which is kinda a thing on my channel :P

stuck hamlet
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and command used would be !throw onslaught?

mighty zenith
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Yes

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Or! Sock :P

stuck hamlet
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${1}

lone bridge
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thanks @stuck hamlet that's why I was following this ^

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because when you make a shoutout command you have to do $(1)

summer crow
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btw guys do i have to keep the overlay open when i stream

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the page cause it iwll play double ifi do that :/

lone bridge
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no @summer crow it being in obs is sufficiant

summer crow
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so i can close the page

mighty zenith
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Awesome! - Can you put that in the variables section?

lone bridge
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yes - (@summer crow)

summer crow
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its a perma link then oh ๐Ÿ˜ƒ nice thx

stuck hamlet
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@mighty zenith it is in there :p

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why no embeds

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pls

mighty zenith
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Looking now, it's not :P

stuck hamlet
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${args} Command arguments denoted by one or more digits !channel ${1} streamelements DatSheffy

summer crow
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well im gonna try this out the overlay guys thx for al lthe support to help me set up everything guys i appreciate it alot

mighty zenith
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Oghhhh! Well... Ok then! Does indicate that I need to write args :P

stuck hamlet
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I'll mention it to the dev team to be more specific

mighty zenith
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I don't speak devsk :D

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โ™ฅ

stuck hamlet
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i believe you can use 1 2 3 4 5 6 ect

mighty zenith
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Thanks for the insanely quick support, buddy!

stuck hamlet
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No worries ๐Ÿ˜ƒ

sacred edge
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you can also use $(X:) for everything after X e.g: with $(1:) it would be !xd a s d => a s d

stuck hamlet
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@sacred edge could we add something like that in the Variable tab?

sacred edge
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shouldn't be a problem @hollow zinc @turbid reef

turbid reef
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there are a lot of undocumented variables, and there will be a redesign soon โ„ข FeelsOkayMan

stuck hamlet
frosty lantern
wide delta
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Is there a way to add the !gamble command to use in place of the !roulette command? I'm not sure if I'm missing something, or if it's not an option for the module.

lone bridge
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no, at the moment there doesn't seem to be a way to add an alias for that command

zealous galleon
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Question! My font wont carry over from the overlay to OBS

rustic idol
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As far as I am aware @zealous galleon Custom fonts aren't supported as of yet.

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I was wondering the same earlier on, but I couldn't find anything on it.

zealous galleon
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it's not custom

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it's a google font

rustic idol
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One that you've chosen from the overlay menu? What does it default to?

zealous galleon
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it looks like arial or times new roman

rustic idol
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Hm, that is really weird, have you tried making a new scene to see if it carries over the same way on a fresh scene?

I'm thinking it could just be that one scene as no one else has reported the issue as of yet. Pretty stange though.
Just make a new overlay preset, paste some text or something in there and try that after saving.

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I'd test for you but I'm supposed to be working now, shh, don't tell my boss!

zealous galleon
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i changed the font and tried a new scene

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nothing

rustic idol
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Still the same?

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I take it you're using OBS, in OBS are you using CLR Browser or Browser source?

zealous galleon
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Roboto is the only one that appears to work

rustic idol
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Hm, maybe they are having some issues with SE right now then. Strange.

lone bridge
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i've had that issue too @zealous galleon

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try to delete the browser source and create a new browser source with new link

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or it may not appear in OBS but it'll work once you do a test stream is sometimes the case

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like, with the chat text i've had that issue

rustic idol
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Weird one.

lone bridge
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yeah

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we'll have to have the developers look into it more deeply, but for now just try that work around of creating a new browsersource

solar brook
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Hello everyone ! Can i ask something ?

stuck hamlet
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of course

lament blade
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hello i need help on song request sethings say Youtube list url to fallback to when the queue is empty.
Your playlist must be publicly available. i put my playlist link but only play first song and no more. and commands !song only work if i have song Queue
no if playing my playlidt song the commands !song dont work say "there are no songs in the queue!"

crimson sorrel
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anyonre here?

weary mist
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always

crimson sorrel
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can you help?

weary mist
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@lament blade make sure you have the video visible, its a known issue. Whats up @crimson sorrel

crimson sorrel
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is there a CLR broswer link for alerts?

weary mist
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I am not sure what a CLR is, but the only link is the one provided when you set up the overlay through the overlay manager

crimson sorrel
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do you have to have that window open?

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im tryin to do alerts but idk how they work

vivid trail
weary mist
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you just have to have the browser source active on your streaming software. I use OBS. you put in the link, and make sure you match the dimentions of what you set everything at (1280x720 or 1920x1080 or some custom number). then as long as you set it up in the overlay, it all shows through the streaming software. you do not have to have the page open for the alert to pop, but I suggest having the activity feed up on one screen so you can see easily who followed or tipped and any message they left with it ๐Ÿ˜ƒ

zealous galleon
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um... did the bot just die?

crimson sorrel
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no?

zealous galleon
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the site stopped responding

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lol

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it's seems ok now

tawny pivot
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Just give it a moment, we're just pushing out some updates pajaDank

zealous galleon
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๐Ÿ˜ƒ

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โค

weary mist
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โค updates โค

crimson sorrel
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oooo

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whats it adding?

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also i just added the overlay url and it just puts the home screen of stream elements on my stream?

edgy kindle
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@crimson sorrel Did you use Browser Source?

crimson sorrel
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yup

edgy kindle
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and did you launch the overlay and copy the URL into the browser source?

crimson sorrel
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fixed it

lament blade
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Will we be able to customize the name of the bot?

edgy kindle
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@lament blade At a later date but it will probably be a premium feature

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They dont know just yet

lament blade
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That is totally understanable

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I am having some issues with the overlay, i've tried but I can't seem to figure it out

edgy kindle
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What is the issue?

lament blade
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I have loaded the overwatch theme, but how do I really customize it, cause I don't really see any of the features on screen

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I see that the different layers have all the different elements, but how do i add them

edgy kindle
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Hmm...Let me launch a new overlay so I can look at it

lament blade
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but once I launch it, it shows me a webcam border ( which is dope ) but I see now way to fully customize it

edgy kindle
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Yeah just give me a second

lament blade
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Sure thing@

edgy kindle
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Okay so it seems all the widgets for the Overwatch theme are bugged.

lament blade
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I figured! Cause even when I add a chatbox from the widgets nothing shows up

edgy kindle
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When you click on each widget it should have highlighted the box for the widget but if you look in the top left corner it says Custom widget name

lament blade
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Website is loading really slow at the moment! Bear with me for a second ๐Ÿ˜›

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thanks for the amazing help and service so far!

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if I add a custom widget, will it have the same style as the OW theme? ( the animated theme works just fine I think )

edgy kindle
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hmm

weary mist
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So, the animated theme uses videos for the animation. I haven't played around with adding additional ones, I just used what it provided. let me play around with it and see

lament blade
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I am trying to find the other widgets like ( cam border etc ) in the overwatch style ๐Ÿ˜› but so far i am out of luck

edgy kindle
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So I launched the overlay @lament blade and there is a box that i located

lament blade
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Which one if I may ask? The normal one or the in game one?

edgy kindle
lament blade
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Alright haha, you've helped me loads so far, another question. How does it work if you swap scenes?

Lets say a BRB overlay etc. ?

edgy kindle
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It seems all the widget boxes are invisible?

lament blade
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Yep they are all invisible

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This one works good htough

weary mist
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I have 5 different overlays set up. Each scene with a different overlay. It works pretty smoothly

lament blade
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WHich one are you using ?

edgy kindle
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@hollow zinc Can you maybe help Gubje?

weary mist
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I use the overwatch animated, and a few customizations of that, along with the League one, and a customized csgo red one

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sometimes when you load a theme, save, exit, and reload the overlay editor

lament blade
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Shall we continue due discord private message, to avoid spam in this channel?

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to*

edgy kindle
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Its fine, if people look back at these messages they'll see how to do it themselves

lament blade
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but lets say I would like to add this

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the on in the preview video, where would I be able to find these :)?

weary mist
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that is what they call a tease, preview, sneak-peak. They haven't put out all the options, but they are coming

crimson sorrel
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how come when the alerts pop up from the browser source the text doesnt bounce etc?..

weary mist
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what I call it is a tease, because now I want it on my overlay, lol

lament blade
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Alright, it made me super hyped to have a cool chatbox etc

hollow zinc
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What's the problem again ?

lament blade
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yes exactly haha

edgy kindle
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@hollow zinc Gubj was trying to edit the Overwatch theme

weary mist
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super awesome overlays are still coming though, lol

edgy kindle
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but all of the widgets and stuff were invisible excluding the bottom image

weary mist
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@crimson sorrel does it bounce when you show the emulated event?

lament blade
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Have you found a cam border or anything for the overwatch theme @weary mist

hollow zinc
weary mist
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I put the other overwatch theme on, and deleted the lower bar

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so I was just left with the cam boarder

edgy kindle
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That must be a different overwatch theme

weary mist
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the one darko put up is the animated one

hollow zinc
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they all load for me, you sure your obs resolution is the same as the overlay?

edgy kindle
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You cant change any of the widgets in the theme editor

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Cant even toggle invisibility for any of them except the image 1

crimson sorrel
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yes it bounces on the emulated event

lament blade
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Is there a way to skip alerts when they trigger?

silk patrol
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@lament blade yep, activity feed. there is a skip alert button on the right

lament blade
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Dank!

crimson sorrel
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im sad

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why wont the text bobble on the stream

upper steeple
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how do you move things on your overlay without them being locked to certain positions? Do you have to hold a certain key to freely move them?

silk patrol
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@upper steeple you can use the arrow keys on your keyboard

weary mist
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๐Ÿ”ผ

upper steeple
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thank you

crimson sorrel
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just wondered if this was intedned, but on the alerts, when i emulate cheer, it doesnt show up on the stream?

weary mist
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just to verify, did you recently add the alert widget? if you have, make sure to click save for it to apply to the current overlay link

crimson sorrel
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i saved all other ones work hosts etc but bits/ cheering does not.

weary mist
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interesting. what is your stream link?

crimson sorrel
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currently not streaming but here

weary mist
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alerts should still trigger, even when you are offline

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so if you watch, I am going to follow you. Let me know if you see it

crimson sorrel
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yeah i saw it

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thanks for the follow!

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lo

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l

weary mist
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how about that?

crimson sorrel
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where do you go to repeat the events

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im sure there was a section for that right?

edgy kindle
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@crimson sorrel Dashboard

weary mist
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activity feed

crimson sorrel
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you cant repeat bit donations?

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rlly

weary mist
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mine is showing I can

stuck hamlet
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You should be able to right on your dashboard home page

edgy kindle
#

@crimson sorrel It might be because you're just an affiliate?

crimson sorrel
#

are you partnered then?

stuck hamlet
#

no

weary mist
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no

stuck hamlet
#

Could you screenshot and show us what you see @crimson sorrel

weary mist
#

โฌ†

crimson sorrel
#

oops

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im retarded

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i just realised lol

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yeah i repeat the follow it shows up, repeat bits it does nothing?

stuck hamlet
edgy kindle
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@crimson sorrel You have bits off.

weary mist
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check to make sure you have the bits box checked in the overlay editor on the alert box

crimson sorrel
#

:/

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๐Ÿ˜ฐ

stuck hamlet
#

did you hit save pepoThink

weary mist
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just to make sure I cover everything, lol, double check the cheer alert settings to make sure

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and always click save

edgy kindle
#

Thats from the screenshot you showed me.

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You literally have Bits turned off

crimson sorrel
#

yeah i saw that and turned them on.

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it still dont work dad

edgy kindle
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Did you refresh after you turned it on?

crimson sorrel
#

yup

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also just tried re putting on the CLR browser link

stuck hamlet
#

Refreshing, meaning the browsersource

atomic hollow
#

does it work in the browser?

crimson sorrel
#

yes

atomic hollow
#

so its an OBS issue

crimson sorrel
#

in the browser the text bobbles and the alert shows

atomic hollow
#

its OBS studio?

crimson sorrel
#

yes

stuck hamlet
#

umm

atomic hollow
#

play with the OBS settings

edgy kindle
#

@crimson sorrel Do me a favor; Go to the properties for your browser source for overlay

stuck hamlet
edgy kindle
#

@crimson sorrel Scroll down the bar and click Refresh cache of current page

stuck hamlet
#

you're on a really old obs version

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please update :p

crimson sorrel
#

what does that little bit of text mean lol

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oh am i? xD

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rip

abstract zephyr
#

latest OBS Studio is pretty stable and great so far

crimson sorrel
#

i just realised im not even using OBS studio

edgy kindle
#

RIP

crimson sorrel
#

im using OBS broadcasting software

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or the other one

edgy kindle
#

You're using classic

atomic hollow
edgy kindle
crimson sorrel
#

its because i thought Studio was for other stuff oops lol

edgy kindle
#

excluding my information

crimson sorrel
#

that looks sexy

atomic hollow
#

SHOW OFF

weary mist
#

I really want something like that, lmao

edgy kindle
#

How am I a show off DansGame

weary mist
#

but that PUBG animated one.... I could be happy with that ๐Ÿ˜‰

abstract zephyr
#

classic is losing / lost support they are mostly supporting only studio now

edgy kindle
#

They already lost support

weary mist
#

as far as I heard, its totally unsupporteed now

crimson sorrel
#

my bad didnt know about studio

dense jackal
crimson sorrel
#

will probably improve the stream lag and shit too

weary mist
#

its pretty awesome Dylan

crimson sorrel
#

the crispy dab

weary mist
#

I โค my OBS

crimson sorrel
#

im downloading the latest OBS studio now

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lets go

#

upgrade hype

unkempt oasis
#

I amn't a huge fan of OBS

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Much prefer Gameshow

edgy kindle
#

but OBS is love OBS is life

crimson sorrel
#

โฌ†

weary mist
#

โฌ†

stuck hamlet
#

Gameshow is cool, it just costs monies

weary mist
#

me no like spending monies, lol

unkempt oasis
#

You can get it for $15 on sale ๐Ÿ˜‰

crimson sorrel
#

alright guys be back soon once ive setup my OBS

weary mist
#

we will be here, probably. maybe. likely

crimson sorrel
#

lol

#

tickle the pickle

obtuse pivot
#

Hey chaps, was there an update to the twitch chat thingamibob? the text still isn't wrapping (apart from anything streamelements posts funnily)

misty wagon
#

@tawny pivot ^^

edgy kindle
#

Yeah I already explained that to them lol

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They said that they were working on fixing it

obtuse pivot
#

I'll be waiting! It's pretty much the only thing stopping me from making the switch

misty wagon
#

Oh noes, I wanna hear the voice of Rust stream with it!!

obtuse pivot
#

*Sad whinny

edgy kindle
#

@obtuse pivot Make the switch and just use StreamLabs chat source

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Thats what im doing

obtuse pivot
#

I could yes, but I have special needs and like stuff to be all in one package.

tawny pivot
#

Hold up, let me just purge the caches

#

Try again ๐Ÿ˜‰

unkempt oasis
#

@dry kite Have you added a web source to Wirecast before?

dry kite
#

Hello

#

I only started trying it today, as I'd always wondered how I could do what OBS people do in Wirecast

#

I bought it for work, so trying to use it on the side

unkempt oasis
#

From what I can see here, it doesn't seem to support web pages

dry kite
#

Well damn.

unkempt oasis
#

If you like using Wirecast, they actually have a slimmed down version of it called Gameshow specifically for streaming to twitch/youtube

edgy kindle
#

but didnt someone say you have to pay for gameshow

dry kite
#

You do, it seems. $29 I think.

unkempt oasis
#

Yeah, it's $30 for it

dry kite
#

So I need to ask for HTML support within Wirecast? I doubt they'll work on that for version 6, shame.

edgy kindle
#

Hey @unkempt oasis Any chance you can help me debug the twitch panels

unkempt oasis
#

Yeah, version 7 has been out a while now. I doubt they will do anything with 6 now

#

Sure Derpy

edgy kindle
#

I click add image and select the image

dry kite
#

Okay, well thanks for trying. Appreciated.

edgy kindle
#

puush is so slow sometimes...

#

^I select the image and then im met with this image

cinder ibex
#

Can someone tell me again where I can find the thingy to reset the donation goal? ๐Ÿ˜ƒ

edgy kindle
unkempt oasis
cinder ibex
#

Thanxs @unkempt oasis

unkempt oasis
#

NP ๐Ÿ˜ƒ

edgy kindle
#

Not sure whats going on with the panel though

unkempt oasis
#

Can you send me the image Derpy? I'll try it on my page

edgy kindle
unkempt oasis
#

Seems to work fine for me o_O

edgy kindle
#

Weird...

#

I even tried CTRL+SHIFT+R

unkempt oasis
#

Try an Incognito tab?

edgy kindle
#

Nope

#

Still met with the same bar

#

I guess i'll have to install chrome temporarily

unkempt oasis
#

What were you using?

edgy kindle
#

Firefox

#

Been using it since 2005

silk void
#

@here anyone able to help me out with something please

edgy kindle
#

Just name your question~

silk void
#

my friend and i just started using the bot

edgy kindle
#

Dashboard support for super mods will come soon; its being worked on if thats what you're asking

silk void
#

and he made me a mod on his bot, so i can set the things up while he is streaming, but how do i access his dashboard to change things

#

how do i get to the part where i can add/change things on his bot?

edgy kindle
#

^previous message

#

@silk void

silk void
#

ok thanks

#

excited to start using the bot ๐Ÿ˜ƒ

edgy kindle
#

Yeah I really like it

#

Waiting on Riot API/Dashboard support myself

#

@unkempt oasis Yeah the part that broke was the cropping

silk void
#

alright then thanks man

#

is the overlay feature working ??

unkempt oasis
#

Yup, overlay is working

silk void
#

man i love this bot aha, cannot wait until i start streaming, i hope in time you get this bot to work for YouTube aswell as twitch

crimson sorrel
#

have you intergrated the item redemption alert or is that a W.I.P

weary mist
#

@crimson sorrel is that for the stream store, or..

amber trout
#

Hey dooods, I'm noticing when uploading my custom alert sound, the original beeps still play behind it. Any ideas?

crimson sorrel
#

in the emulation section where you test the alerts, the one for the custom store does nothing

solar wind
#

Is there a particular setting to allow the currency check to go to PM?

weary mist
#

there might be a way for that spear, let me look at a few things

solar wind
#

โค Scalper

weary mist
#

got it ๐Ÿ˜ƒ

#

add a new command, there a preset called !points in the dropdown. Then in advanced options, change the replay to whisper

#

Last, turn off the defaul command, and put in any alias' you need

solar wind
#

thank you, mid stream modding to cut down on the spam โค

weary mist
#

โค

crimson sorrel
#

sorry to be a pain but just wondering if soon we will be ablue to use custom fonts for certain things?

weary mist
#

I know it has been requested, @crimson sorrel. Also, there is a seperate widget for store redemtions in the overlay editor

untold estuary
#

Can anyone tell me what sub-only features there are with SE? Only one I can find is through Song Requests?

weary mist
#

you can set any command to sup only, if you are twitch partner, it allows you to increase the rate they accumulate points

misty wagon
#

@untold estuary you can create whatever feature you want within the possibilities of the variables/API.

untold estuary
#

Shouldn't we be able to increase the rate points are accumulated through GameWisp too, @weary mist ?

misty wagon
#

Yes @untold estuary we should. I already wondered cause I knew you where a GW user ๐Ÿ˜‰ Lemme get back on that.

untold estuary
#

I don't see that option is why I was asking

#

Thx

spare oracle
#

hello, are mods added automatically as SE bot mods or do they have to be added in manually?

misty wagon
#

GameWisp was only released into beta last week. I'm unsure where we are with updates so I have to get back to you later. For now it's only through commands. But I think I have a workaround for you; make your GW users 'regulars' and use that tier for GW subs only.

untold estuary
#

@misty wagon additionally, I setup a !subcount with the ${channel.subs} vairable and it is not showing my my GW sub count.

misty wagon
#

@spare oracle no you have to add them as we cannot import your mods from Twitch. One of my friends actually used that as an excuse to get rid of this 103 mods ๐Ÿ˜„

untold estuary
#

@misty wagon at this point there are two things that should work for GameWisp and they are not: Sub count variable, and extra currency based on GW sub role - is there supposed to be more options for subs?

rocky river
#

btw still no manager function?

weary mist
#

It is cooking

misty wagon
#

@untold estuary we are working on this beta feature. As soon as I have more news, I will share it

crimson sorrel
#

can you turn off goddamn grid snapping?

weary mist
#

not sure about turning it off, but if you click the object, then use the arrow keys, you can move it around that way

crimson sorrel
#

any reason i cant change the first number?

#

i dont need it to be 53 lol

untold estuary
#

@misty wagon I see. Thanks.

weary mist
#

yes @crimson sorrel. Activity feed - > Edit Session

crimson sorrel
#

thanks a bunch

#

sorry that i keep bothering you lol

weary mist
#

your good ๐Ÿ˜ƒ

#

it is what I am here for

crimson sorrel
#

means alot, thank you.

weary mist
#

๐Ÿ˜‰

spare oracle
#

@misty wagon that's a lot of mods ๐Ÿ˜ฎ also, is it not planned/possible to automatically sync twitch/channel mods as mods for the bot?

minor kindle
#

Anyone taking a look at the song request issues?

misty wagon
#

@spare oracle tbh I've never seen that done before but if it's possible, we should look at it. Could you please place it on the list pinned in #๐Ÿ’ญ๏ธฑfeedback-and-ideas (and upvote others you like ๐Ÿ˜‰ ) Thanks

weary mist
#

@minor kindle what specific issues, my search in discord is derping

#

@minor kindle what specific issues, my search in discord is derping

amber trout
#

Anyone able to change the colour of highlighted text in the alerts?

stuck hamlet
#

i can see that Scalper Kappa

weary mist
#

I think my internet derped, lol

minor kindle
#

People given coins instead of deducting them and also having coins taken away instead of being free.

weary mist
#

I mentioned it to a dev last night when you let me know. I will let them know again

minor kindle
#

OK.

#

Thanks

weary mist
#

๐Ÿ‘

dim sorrel
#

is there anyway I can create overlays for a friend? I'm a super mod, is there anything?

weary mist
#

@minor kindle it could have been an effect of the issues the bot expierenced last night. If you notice it happen again, lets us know asap. But I brought it up again

unkempt oasis
#

@dim sorrel Not at the moment, but it's in the works

dim sorrel
#

alright! thanks! โค

mint flame
#

hello! I have a question - I'm merging my ankhbot and revlo into stream elements and I have almost everything in there except for one thing... my shoutout command. I can't seem to get the command set up correctly so it shouts out the target instead of the user. how can I do this?

#

I'm not getting an error message - it's just putting in the user's information instead of the target

amber trout
#

Any way to be able to change the colour of highlighted text in the alerts?

#

Right now it's stuck to Blue

weary mist
#

@mint flame, if you add a custom command, there is a preset you can choose from the dropdown called !shoutout

#

@IamPorkchop๐Ÿท#3210 I am not certain about this. I'll check and see

mint flame
#

@weary mist I see it now. Thank you ๐Ÿ˜ƒ

amber trout
#

Also, when using the dark red creative theme, the donation goal doesn't allow you reset the amount, only change the end goal.

weary mist
#

๐Ÿ‘

mint flame
#

sweet! I adjusted it and it works now. Thanks so much for the help! โค

amber trout
#

Or change the start dates. I think it's reading my most recent donation, but I need to create a fresh goal starting at $0

weary mist
#

@amber trout if You go to activity feed -> edit session

#

You can set it to 0

amber trout
#

oooooo

#

awesome

#

Thanks!

weary mist
#

๐Ÿ‘

void slate
#

How can I change the animation when someone subs/follows?

silk patrol
#

@void slate click on the alert box in your overlay, then edit each alert. You can change the image displayed and the sound. For the sub/tip/cheer alert, don't forget to change the variations too

void slate
#

Awesome, and the number for the follower/sub goal, does it start at 0 from when I put it? Or can I have it be the number of followers I currently have with a goal?

silk patrol
#

@void slate you can, go into your activity feed and click on edit session, you can tweak a lot of things there

lament blade
#

any idea when will super mod/moderator feature be working? ๐Ÿ˜ฎ

void slate
#

ty, gj guys. this is very well put together

weary mist
#

@lament blade, it is working, but only in chat. The dashboard access is cooking in the oven, we are waiting it to be fully cooked before serving

strange meadow
#

Is there any way to have the event list in my overlay retain last events from stream to stream?

weary mist
#

@strange meadow I will see if someone can get your question, gotta finish a report in the next 20 minutes. If no one got you by then, I will do what I can. @edgy kindle, @stuck hamlet or @dense jackal

edgy kindle
#

I believe it will? if not before you launch your stream you can simply replay the last amount of events from your dashboard

dense jackal
#

^

strange meadow
#

it hasnt for me over my last few broadcasts. wasnt sure if i was missing something

ancient wigeon
#

Just want to double check - is there a plan in the works to allow super mods to control things from the streamelements website for those who aren't comfortable with just commands in chat?

weary mist
#

Yes

ancient wigeon
#

kk

#

thnx @weary mist

olive lintel
tawny pivot
#

I haven't even considered that, i'll look into it FeelsOkayMan

vivid trail
#

@olive lintel Yes, there's a stream store to transfer rewards from Revlo

#

In the near future, Giveaways 2.0 will be rolled out too. Contests this wednesday if it passes tests

jovial ocean
#

@vivid trail We have just changed from Revlo ๐Ÿ˜ƒ One question I didn't find the answer: Does the Stream Elements bot track viewers and give them bonus points even if the channel is offline?

weary mist
#

it does not

#

as in, no points given to lurkers while stream is offline

jovial ocean
#

Ohh that's good ๐Ÿ˜ƒ Thanks @weary mist ๐Ÿ˜‰

weary mist
#

๐Ÿ‘

scenic lion
#

question: i renamed my points, but the command still seems to be !points to check them. is there a way to change that to match the currency name?

weary mist
#

Yes. You can add an Alias to the Chat Command (default commands). I would keep the main name to be !points, and add the command that matches your currency as well

scenic lion
#

ah ok, thanks

#

when i go to edit the points command "cammand aliases" is greyed out

weary mist
#

That should be where you type

scenic lion
#

nvm, now it worked ๐Ÿ˜ƒ

weary mist
#

๐Ÿ˜ƒ

scenic lion
#

i was but it took a few tries ๐Ÿ˜„

weary mist
#

it's all good ๐Ÿ˜ƒ

#

glad it works

cursive delta
#

is there a way to transfer my ankhbot commands to streamelements?

misty wagon
#

@cursive delta We currently do not have an import tool for that. Are you able to export to a .csv file?

cursive delta
#

yes i believe so

latent creek
#

I am testing out the Overlay stuff and its only creating blank pages... ?

weary mist
#

Are you trying to load themes?

#

Sometimes you have to save, exit, and reload the editor

latent creek
#

yeah, ok. Let me try that

olive lintel
#

@vivid trail about the transfer rewards from revlo, I can't find the option ๐Ÿ˜ฆ

dense jackal
#

you can't directly transfer your rewards unfortunately :/

#

what he meant was you can remake them in our stream store

olive lintel
#

@dense jackal well, It's going to be a long night ๐Ÿ˜ฆ , I have around 41 more steam games to add to the rewards ๐Ÿ˜ฆ ty

dense jackal
#

omg ๐Ÿ˜ฆ I'm sorry for the inconvienance D:

small field
#

Is there a way to change text color in a condensed tip goal bar as the progress goes over the text? (white text becomes black etc)

weary mist
#

@small field not yet, but you could totally add it to the suggestion list in the pinned message. @jolly scroll I know Styler was looking into that possibility

terse yew
near ember
#

Is there an option to have notifications for auto-hosts, or does it not distinguish between the type of host -- just the viewer count

weary mist
#

@terse yew scroll down on the left

terse yew
#

OH, I see it now. For some reason my browser is only letting me see about 100px height of the box

#

thanks ๐Ÿ˜ƒ

weary mist
#

@near ember I don't know enough about what is available from the twitch api to know if they trigger a notification, or if it is just an automagic thing

near ember
#

gotcha. yeah, when i used streamlabs auto-hosts broke like ~1 month ago, so i'm not sure if something changed in the API or what

clever mango
#

Being able to edit the overlay layer names is GREAT! Thanks SE staff

terse yew
#

Is there a way to remove the text drop shadow?

clever mango
#

Why does the total follower widget show 0 followers? Will that update to the true follower count when I go live?

near ember
#

Any way to edit points/remove people from the All Time leaderboard? Currently my top 3 positions are 2 bots and myself, haha.

clever mango
#

yes there is. Just a sec and i'll walk you through it

#

did you import points from another service @near ember ? If so it should be able to be done but it's not a quick fix

weary mist
#

@near ember that is a WIP thing coming

clever mango
#

If you did, you would reset your leaderboard and import again but remove the bots and yourself from the csv file before importing

weary mist
#

@terse yew activity feed -> edit session

clever mango
#

then make sure they don't earn points under loyalty settings

#

probably more trouble than it's worth though :/

terse yew
#

@weary mist Sorry where is activity feed?

#

wait is this about the drop shadow? I'm in the overlay edit area

weary mist
#

outside the overlay edit area

terse yew
#

How do I remove the drop shadow behind the text from there?

#

Is what I mean

near ember
#

ah okay, sorry I was afk for a few mins. at work ๐Ÿ˜› i've been using SE for awhile so my points from revlo are inaccurate at this point. i can wait for the update ๐Ÿ˜ƒ

#

thank you!

carmine lance
#

Hello will you consider add this to your service or is there is a way to get to this all ready then how may I do it

weary mist
#

give me a minute, ill tell you something similar

#

@carmine lance are you looking to show somethng like that on your stream, or on the page

#

@clever mango Activity feed -> edit session

carmine lance
#

Stream just where it will scroll the people that follow me.

weary mist
#

the shadows, im not sure vessi

dawn wasp
#

Hey guys, it looks like activity messages are still being double escaped - eg. "this isn't a lot, but it's been very cool hearing about your journey"

weary mist
#

ah, i got you on that

#

@dawn wasp yeah, there should be a fix coming out for that

dawn wasp
#

Oh sweet! I'll sit tight then ๐Ÿ˜ƒ

terse yew
#

ah, darn. thanks anyway!

sacred ingot
#

Hi! Forgive me if this has already been asked but how do I get an alert/gif to show on screen when someone redeems something from the Stream Store?

weary mist
#

@carmine lance I thought there was a way for that, but I might have to point some devs at getting it added

carmine lance
#

Thank you very much. Yeah love the service and how responsive the support is I have no doubt that will it be there soon enough.

weary mist
#

you can at least to the latest follower, and make it scroll ๐Ÿ˜ƒ

carmine lance
#

Yeah that would work for now.

weary mist
#

do you need assistance setting that part up? I can give snips

timid yacht
#

When have sound effect redemptions as a reward in the store, the sound is supposed to play on stream correct?

weary mist
#

yes

timid yacht
#

Okay well I added one but I didn't hear it on the stream when it was redeemed.

weary mist
#

make sure you add the store redemtion widget

#

it is seperate from the alert box

timid yacht
#

Okay where is that located?

weary mist
#

in the overlay editor, under widgets

#

should be along the same line as alert box and cheer cup (beta)

strong basalt
#

Quick question, does the item quantity for the store count on a per stream or per user basis?

#

Or is it just overall?

weary mist
#

I believe it is overall. It has been suggested to be per user

timid yacht
#

@weary mist What if we haven't made an overlay in SE? Do we need to make one first?

weary mist
#

yes

#

so that you can at minimum get the store sounds. Though I recommend going the full distance, as you will save on browser sources, tabs open, and probably other things I can't think of right now

timid yacht
#

@weary mist Will the overlay on SE over ride the overlay the one that's already used on OBS?

weary mist
#

only if you copy over the link. You can have as many broswer sources you want

oblique crag
#

Also- Random, but I'd love to add a transparent background PNG to my profile, to my "currency" section. Where could I acquire one?

fierce sun
#

ยฟI doubt how I do it to lower or raise the volume of songrequest from the chat?

weary mist
#

at this time, you can not @fierce sun

#

not sure about that, might be a request, @oblique crag

cobalt portal
#

Is there a way to make a new cmd to add viewers as regulars or do you have to do that through the UI?

weary mist
#

yes, let me write it out for you

#

!level <twitch name> 300

#

its a built in command ๐Ÿ˜ƒ

#

mods are 500, super mods are 1000

cobalt portal
#

Ah see I knew the level thing wasnt just for show, I think it needs more detail somewhere what all the levels are

weary mist
#

yeah. They are working on a StreamElements University. It will have instructional videos and information on every little thing in SE

cobalt portal
#

Are 300, 500, and 1000 currently the only levels used atm?

weary mist
#

there is a number for Subscriber, but not sure what it is. Maybe 200?

#

I know having a more customizable user levels and such is on the feature requests

cobalt portal
#

Ok thx for the answer

weary mist
#

๐Ÿ‘

onyx willow
#

how do i control someone elses page if im a super moderator for them? im comfused

#

trying to setup all the loyalty stuff for them

naive yoke
#

Is there any way to do heist on the bot

weary mist
#

@onyx willow that is in the making

vivid trail
#

@onyx willow Supermoderator functions are on the way soon.

weary mist
#

What do you mean by heist @naive yoke

onyx willow
#

any ETA on them?

vivid trail
#

Dev team is rolling out contests tomorrow, then giveaway 2.0, then supermoderator really soon.

#

That's the official verbiage, no exact ETA tho

weary mist
#

โคด

naive yoke
#

Like people can all do a heist and choose how much points they put on the line

vivid trail
#

@fleet oxide You mean like !bankheist from deepbot right? Or !gamble from Revlo

naive yoke
#

the deepbot one

weary mist
#

there is a !roulette feature for the moment, they are working on some more advanced things to come out soon

vivid trail
naive yoke
#

cool thank you

clever mango
#

thanks @weary mist

#

subscriber 250, regular 300, moderator 500, super moderator 1000

#

I would have thought sub would be higher level than regular?

weary mist
#

@cobalt portal โคด

#

yeah, that is what I originally thought. But I am hoping they upgrade it to customizable in the very near future

clever mango
#

@oblique crag here are a few transparent images I found though google

cobalt portal
#

Yea I will probably use the Ui until some improvements can be made so it doesnt get messy

cobalt portal
#

But thx for the info

oblique crag
#

Pffftt. Idk what I googled, but it didn't give me jack diddly. Thanks man

clever mango
#

after searching if you click on "tools" and then "color" you can select transparent to see images with transparent BG

weary mist
#

totally misunderstood your question originally otherwise I would have helped out more @oblique crag. I blame the lack of caffiene

oblique crag
#

Yeah, I did that. I've had an awful day, and my brain isnt fully functioning. I kept looking for the little beaker, like the logo on the website. Versus the little rocket. So that's why I wasn't finding anything. lmao

clever mango
#

well I hope things turn around for you now ๐Ÿ˜ƒ

#

@weary mist would it be possible to add a custom command like !regular <username> and have the bot execute the !level <username> 300 ?

oblique crag
#

@clever mango Thanks!

weary mist
#

๐Ÿค”

#

not at the moment. I will look into it more tomorrow. There might be a way through the API to set it up. There isn't a variable that I can see that will do the trick off hand.

#

it wouldn't be much different than typing out the extra 4 charactors though

clever mango
#

right, just curious

#

There's no way to get a csv of streamelements loyalty points is there?

timid yacht
#

How do you remove points from an user? on Revlo you could just...ex: !bonus TwitchName -10

#

is there a command like that on here?'

clever mango
#

same way

#

or you can do it from the site UI under leaderboard

weary mist
#

โคด

clever mango
#

!addpoints is the command

#

!addpoints <user> -points

weary mist
#

and Terra, not yet. that might be something in the future, I wouldn't mind it so I could do some data analysis later

#

!bonus should work as well, I think it is a default alias

clever mango
#

oh is it?

#

cool

weary mist
clever mango
#

maybe a !take or !decrease alias would be nice so we're not "adding" negative points

weary mist
#

well, that is all subtraction is ๐Ÿ˜‰

timid yacht
#

Okay, once I have the widget on the layout setup, if I set an alert sound for the redeem alert, will play over the Sound Redemption?

clever mango
#

oh I see !editpoints is available

#

that works

#

this is true but some might WutFace

weary mist
#

yes @timid yacht. I have it set up on mine, and the viewers have used them several times already, haha

timid yacht
#

Or will the alert sound play first then the Redemption sound will play?

#

bc I don't want both sounds to play at the same time...

weary mist
#

best way to test it is put on the overlay, give yourself some points, and purchase it from the shop ๐Ÿ˜ƒ

#

you will see how quick the response time is, and what happens

#

well, you will hear it anyways ๐Ÿ˜‰

clever mango
#

My guess is it will because the text-to-speech for tips plays on top of the alert sound

#

but I'm not sure

weary mist
#

the store redemptions use a different alert box. If it is a sound effect, it doesn't trigger the default sound for the alert. If it is a store item, then it will play the default sound you set

alpine pier
#

can't get images to upload to cloud servers

clever mango
#

I'll test

alpine pier
#

shows checkerboard pattern on left side when you select the image to upload

clever mango
#

worked ok for me

alpine pier
#

then when u hit upload it sits dormant

clever mango
#

chrome?

alpine pier
#

edge

weary mist
#

the browser does make a differnce

alpine pier
#

again still doesn't work. want me to screen shot ?

weary mist
#

edge is.... not the best when it omes to browsers

clever mango
#

yea if you can try another browser

#

firefox or chrome should work

timid yacht
#

When I go to launch overlay it goes to a blank tab lol

weary mist
#

highly recommend getting chrome

alpine pier
#

i don't have another browser

#

fresh install of windows and not putting chrome on it. it should work fluid with all browsers.

#

i'll screen shot it to prove if needed

timid yacht
#

I use firefox

#

I won't use chrome either lol โค

weary mist
#

some browsers don't support certain things, which might be needed for doing certain tasks.

#

Chrome and Firefox add security and functionality

alpine pier
#

uh edge is microsoft so their rep is built around their products more so then fox and chrome

#

i'm sensing your bias on chrome....

weary mist
#

I use both ๐Ÿ˜‰

clever mango
#

^

alpine pier
#

hmph

weary mist
#

just not edge.

alpine pier
#

as a consumer or as a "tester" of this streamelements i would expect it to work on browsers and not have bias opions.. word of mouth by consumers travels fast on social platforms

#

just saying...

weary mist
#

I understand that. I am explaining to you how I know to fix it. I am not a dev. It was reported within the last few days already

atomic hollow
#

Hey @alpine pier

weary mist
#

this guy knows more โคด

alpine pier
#

thats nice to know

#

but as i said i did a fresh install of windows so i don't have nothing but edge

atomic hollow
#

we are not bias on anything, its just a fact that when you release a service you test it on a certain number of browsers/OS, Microsoft Edge is not one of them, we are adding to our list but currently its buggy, its a fact

weary mist
#

@timid yacht, have you tested the overlay in your streaming software? that could rule out the browser issue if it doesn't show up there

alpine pier
#

if that was ment for me, yes i did

#

blah

#

not worth it.

weary mist
#

???

willow mountain
#

Edge is under 5% of the browser market, there's no pragmatic argument that can be made for a startup to put resources into supporting that as a primary platform

weary mist
#

I am sorry I can't assist you further. The only way that I am able to help you fix the issue you are having is to suggest trying it in a different browser. I think that @timid yacht's issue could stem from either not hitting the save button, or a browser, the only way to know is to test it in a different source, so I suggest the streaming software he/she uses

naive yoke
#

does the overlay maker work in obs classic or just studio sorry to keep bugging you guys

weary mist
#

Classic isn't supported anymore by OBS, we highly recommend upgrading

#

I haven't used classic in 6 or more months, so I have no idea what sources they have available

snow dome
#

Just came in to Discord wondering if the backup playlist only playing the first song was a bug (and if so, reported) or not. @atomic hollow

clever mango
#

I think I saw someone report that it will work if you have the video open

#

haven't tested it myself but that could be a temporary solution

snow dome
#

Alrighty, thanks!

languid cipher
#

i can not see all my subs on stream elements stats

#

need some help

#

i only see like 3 or 4

#

when i have 40

atomic hollow
#

Where cant you see them @languid cipher

#

?

#

In goals?

#

Whatever you had before joining our platform we dont know about

#

You can edit that in activity feed --> edit session

naive yoke
#

thankyou

hollow zinc
#

Regarding browser support: obs uses chrome for the clr so most of the things are optimized for google chrome.

#

@snow dome @clever mango is right. Unhide the video player and refresh the page.

minor kindle
#

Microsoft Edge ๐Ÿ˜‚ just reading up a bit.

atomic hollow
silk patrol
#

@minor kindle saw that too when I logged in this morning LUL

chilly stratus
#

Is there an easy way to reset the counter for an overlay?

silk patrol
#

@chilly stratus by counter do you mean the followers count?

chilly stratus
#

@silk patrol Sorry, no the countdown timer

silk patrol
#

oh that's new. I can't help you then ^^ @atomic hollow maybe?

atomic hollow
#

everytime you launch the overlay, it starts again

chilly stratus
#

@atomic hollow awesome, thanks for letting me know

atomic hollow
#

โค

#

@chilly stratus update your discord profile, the twitch ID is outdated

chilly stratus
#

@atomic hollow Thanks for the reminder!

proud crow
#

How do we get GameWisp sub alerts working?

#

I'm not seeing anything. Probably blind.

stuck hamlet
#

Connect your gamewisp, and then use "Subscriber Alert" in the overlay manager. ๐Ÿ˜ƒ

oblique crag
#

For the shop items, what image size is recommended for the images? All of mine are being cropped no matter how I do the crop box during the uploading process.

stuck hamlet
#

Hmm, good question, i think the image is being displayed as the background, and underneath the text. I'll speak to one of the devs about it ๐Ÿ˜„

oblique crag
#

@stuck hamlet awesome! Thanks! Much appreciated.

proud crow
#

Doesn't seem to be there. Just a box for alerts.

stuck hamlet
#

Yes!

proud crow
#

Just text

stuck hamlet
#

wait, what step are you on?

proud crow
#

Connected Gamewisp, In overlay manager, looking at widgets.

stuck hamlet
#

Use the Alert Box widget, and in that, you'll find subscriber alert

#

@oblique crag 275x210 ๐Ÿ˜„

#

I found the resolution you should use! ๐Ÿ˜„

oblique crag
#

@onslaught Ahh, thank you!!! Will be resizing everything tomorrow then.

stuck hamlet
#

No worries, ill still tell the team to add it to the description!

oblique crag
#

Definitely would be a handy help doc, too when they do the SE University. Maybe a doc with all the image sizes and file types supported.

proud crow
#

I must be doing something wrong.

#

It says I have 0 subs, but I have had one for almost an hour now.

misty wagon
#

You can edit the session in activity feed @proud crow

sleek stone
#

Is there any way to make the bit cup smaller? from what I have tried it only makes the window smaller and cuts off a part from the cup

lusty wedge
#

we are working on the bit cup @sleek stone

sleek stone
#

Alright thank you ^^

stuck hamlet
#

I've been told it's getting completely reworked. so keep your eyes on it ๐Ÿ‘€

lusty wedge
#

true that @stuck hamlet

frosty lantern
#

yeah its being completely redone so it will be all mint and gud ๐Ÿ˜„

sleek stone
#

Also I got uhm one more question. Is is possible for viewers to earn loyalty points every 5 minutes instead of 10? I cant find the setting to change it.

ancient prism
#

Thats not in as of now

frosty lantern
#

you can set the amount they recieve so it is the equivalent however

sleek stone
#

ah okay

ancient prism
#

but it has been request a lot

frosty lantern
#

its a highly requested feature so will definitely be a high on the list

sleek stone
#

Thanks for anwsering!

glossy aurora
#

I have a question, might be easy but I'm having trouble finding an answer. I want my bot to say a message at a set interval of time, how can I set that up?

frosty lantern
#

timers

#

scroll to the bottom of bot @glossy aurora

stuck hamlet
#

scroll right to the bottom, might be confusing ๐Ÿ˜‰

glossy aurora
#

Oh sweet ty

frosty lantern
#

that better @stuck hamlet ?

stuck hamlet
#

hahah

#

yea, im just teasing

#

i know what you meant :p

frosty lantern
#

better have

#

๐Ÿ˜ฎ

ancient prism
#

lol

#

ya know gifs are a great tool too

frosty lantern
#

FeelsChromosomeMan "Ya kNw gIFs R gR8 T0l t0o"

#

@ancient prism

ancient prism
#

wow

#

way to make fun of me

#

imma go cry

#

jk

frosty lantern
#

XD

#

โค

ancient prism
glossy aurora
#

Must I use an overlay using stream elements in order to have my alertbox and everything set up?

#

and can the overlay be nothing but the alertbox stuff and the like so as to have my regular overlay visible underneath?

ancient prism
#

yes that would be the only way for that to wok and yes the overlay can only have what you want it to have

glossy aurora
#

ok sweet, thank you

lone bridge
#

hey guys! opacity isn't working on custom option for even tlist

#

ps new event list is dope ๐Ÿ˜ƒ

glossy aurora
#

Importing the alertbox is really confusing me. I have to select a new overlay for each individual game I stream?

ancient prism
#

no that just if you wanted to do your entire overlay through StreamElements

frosty lantern
#

@glossy aurora if you add the alert box onto an overlay you can just add that into your stream and itll be all good to go. unless you wish to then change your alerts ofc

glossy aurora
#

@frosty lantern thanks, got it! Now just trying to figure out the tipjar

frosty lantern
#

@glossy aurora its pretty basic at the moment. if your looking for custom features theyre not there yet because it is being completely rewritten so itll be 10 / 10 mint when its updated ๐Ÿ˜ƒ

ancient prism
#

if you need any help just ask us we are here for you

glossy aurora
#

oh, good to know, I'm excited! I've been wracking my brain on ways to make the tipjar more fun or customizable. I'd love to be able to upload my own jar, for example. That way when bits drop, I could have multiple little jars for example, and offer people prizes for landing in them

frosty lantern
#

XD that sounds cool

#

never heard of such an idea

glossy aurora
#

well theres more you could do, for example, have something similar to those coin machines in arcades where you drop one coin to make more coins drop, and have a sliding bar constantly moving and pushing them

#

whoevers bit makes the rest drop could get in-chat points for example

frosty lantern
#

damn you really think outta the box ๐Ÿ˜ฎ

glossy aurora
#

People like games on twitch. I know I'd be playing that little bit game all the time if someone implemented it

#

which in turn creates more revenue for streamers

#

Plinko bit machine could be cool too

frosty lantern
#

just spam the 1c bits XD

ancient prism
#

right

glossy aurora
#

whatever, have it be a multiplier then

#

either way, 1c bits are still bits

ancient prism
#

its still one cent

#

so

final isle
#

team, after importing donations from streamlabs it is not showing the proper $ amounts for top donator and recent etc.

#

i had to remove the widget then re-add top donator for it to be accurate. how do i avoid this?

frosty lantern
#

@proud pumice ^

proud pumice
#

@final isle if you imported just once and it looks proper now, it mightve been a single time thing, in any case you're go to your activity feed and then click on Edit Session : https://streamelements.com/dashboard/session

#

this will allow you to set all your labels exactly as you like them

#

let us know if misbehaves

glossy aurora
#

I can't find the tip jar settings anywhere

silk patrol
#

@glossy aurora right now you can't edit anything. A new and improve version of it is on its way

glossy aurora
#

Oh ok, I misunderstood. so just continue to use my streamlabs one for now?

misty wagon
silk patrol
#

@glossy aurora even tho you can't edit the shape of the jar or other stuff and things, it still works as intended. No need for streamlabs anymore ๐Ÿ˜‰

glossy aurora
#

Oh sorry, didnt know it wasnt linked, one sec

#

there, should be connected now

#

and ok, I'm just having a hard time finding the browser source for the tip jar

#

mine is still using the streamlabs source

atomic hollow
#

you mean the tip URL?

glossy aurora
#

yeah

atomic hollow
#

SELLOUT

#

dont use the PayPal panel

#

its bad

#

use a regualr donation panel

glossy aurora
#

wait what?

atomic hollow
#

got it?

glossy aurora
#

I got the link, but what am I supposed to do with it?

ancient prism
#

he's just saying to use "custom" buttons for the info on you stream

atomic hollow
#

you need to edit your Twitch bio and change the URL of the donation

ancient prism
#

If you need help let me know ill make a gif

silk patrol
#

@glossy aurora if you are talking about adding the tip jar in obs, you just need to add it on your overlay (https://streamelements.com/dashboard/overlays) and add a browsersource in OBS with the link you get when you launch your overlay

glossy aurora
#

I have the tip jar on my obs already, I am just using the url from streamlabs for it, as I couldn't find a url on elements for the jar itself. I did edit my donate info my twitch page btw, thanks for pointing that out!

ancient prism
#

the jar on SE is part of the overlay

#

you just have to turn on the widget and move it to where you want it

glossy aurora
#

Ok, and only one jar shape atm?

ancient prism
#

yeah atm

#

they are redoing it tho'

glossy aurora
#

ok thank you. One thing I've noticed is that my top donation page seems incomplete with wrong numbers. It's missing a few people, and displaying extra 1's in places it shouldn't be

#

Oh, I see, i uploaded them multiple times

ancient prism
#

ok so are you all set with that?

glossy aurora
#

yep, thank you! seems like everything is good now

ancient prism
#

no problem

crimson sorrel
#

anyone here good with computers?

#

like super good?

#

i have a pc problem and i just thought i'd take my chances on here lol

ancient prism
#

i consider myself decent enough

#

whats up

silk patrol
#

@crimson sorrel hit me too ^^

ancient prism
#

i mean half of us here can likely help you

crimson sorrel
#

so im trying to reset my PC via the settings and then restart, remove everything etc, but when it restarts it keeps saying 'You're pc could not be reset. no changes were made. and ive tried so much and it keeps doin it, im stuck ๐Ÿ˜ฆ

glossy aurora
#

Hmm, manually imported tips don't seem to update the leaderboard, despite checking the "imported tip" box which triggers the alert

atomic hollow
#

worked for me, are you sure?

glossy aurora
#

yeah pretty sure. For some reason the import didn't get all my tips, probably due to me chaning the system a few times. I manually imported in their tips as they were my top 2 donors, and they don't show on the leaderboard, unless it just takes time to update

atomic hollow
#

give it 10 minutes and let know

glossy aurora
#

alright will do, thank you

silk patrol
#

@crimson sorrel what are you using to reset your PC? the best way to do it is to format and reinstall windows. If you have a SSD it will only take 10 minutes

visual shale
#

Hi everyone, for youtube Video blocking: Can I only Ban Tags or also words in the Name of a Video?

#

Because I have a user constantly requesting songs from a band everyone hates and I seem to be unable to prevent it

stuck hamlet
#

You can ban tags, and songs themselves

visual shale
#

but not for example a band name? So when it's in the title of the vid it gets blocked?

#

because imho that would be way more valuable then banning tags

#

also for "bad" words in video names

stuck hamlet
#

no, but more than likely if its in the title, it'll be in the tags

visual shale
#

for these tracks the tags are just like "punk" "fun" and stuff like that

#

but never the name of the band, also it's very inconsistent with the tags

#

But the artist name is always in the title ๐Ÿ˜ƒ

final isle
#

team, i see variations for the donation alerts but can there be variations for hosts as well? like 10+ is something different?

glossy aurora
#

@atomic hollow figured I'd let you know the top donors did update after some time, thank you

atomic hollow
#

YES

#

๐Ÿ˜ƒ

misty wagon
sacred fiber
#

HEy guys

#

any way I can output the current song to file?

#

Cause the current song mode in the overlay won't let it scroll, if I'm not mistaken

visual shale
#

You can let it scroll in the overlay

sacred fiber
#

how?

visual shale
#

Under Text Settings

#

Activate Text Scrolling

sacred fiber
#

lol

#

did not even see that ๐Ÿ˜„

#

thx

visual shale
#

No Problem

silk patrol
#

@misty wagon my ears. why?

sacred fiber
#

hmm

#

but it seems like it only fetches the title from a requested song

#

not from my auto-playlist

#

or am I making a mistake?

upbeat tree
#

I have a question

silk patrol
#

@upbeat tree ask and we shall answer ^^

upbeat tree
#

In the Overlay editor. When changing Alert settings, why am I able to make alert variations for my subscribers, but not my followers.

#

I can make variations for everything except hosts and follows, the two things I get the most of. and honestly would like to hear differen things then just the same old plain sound.

silk patrol
#

@upbeat tree you can change the default sound by anyone you like. Variations are triggered by conditions, for instance if someone subbed for 3 months, or 6 months etc. Since you can only be followed once, variations doesn't make sense here ^^

sacred fiber
#

@silk patrol can you help me out? Why does the current song widget not show my auto-playlist titles and why does it sometimes not play the next song? (I have my playlist set to public)

upbeat tree
#

For follows it would be nice to have random notifications. So sometimes it plays one thing and other times it will play something else