#helpdesk-twitch

1 messages · Page 49 of 1

upbeat topaz
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Do certain features on the site only show up if you have access to those features? One such thing is giving extra points to subs. I saw a pic with that option, but I don't see it on my screen. I am not twitch partnered yet either (working on affiliate status)

atomic hollow
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yep

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there is a partner status on our site

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and affiliate one

sleek ember
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those are given automatically, I believe?

atomic hollow
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yep

upbeat topaz
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Sweet.

weary mist
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its pretty awesome, especially the bits/tips bonus you can give. you set it per dollar, and I am pretty sure it still gives per penny. people could essentially "purchase" your your currency

upbeat topaz
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Noticed that. You can give followers a 1 time point bonus for the follow. I wonder if they unfollow and refollow, if they get another bonus.

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Same with being re-hosted.

hollow zinc
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Nope. Bonuses happen only the first time

upbeat topaz
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Ok. When it comes to re-hosting, is it once per stream or once in general?

weary mist
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I think the hosting comes when they host the channel, but not auto-host (as far as I can tell).

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@hollow zinc for the hosting, is it once per stream session?

turbid reef
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there is a cooldown for rehost-points and followers

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hosts should be a few hours

upbeat topaz
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Ok. Surprised hosting isn't a per-stream thing.

turbid reef
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its essentially per stream 😄

upbeat topaz
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Provided the stream is longer than the cooldown, or they don't run a couple smaller streams in between cooldowns. 😃

weary mist
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thanks nuuls

uneven olive
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please please please have Kappagen ignore your bot, every !slots just pointlessly tosses a bunch of emotes on stream, ore make it an option to add certain names to ignore

cold saddle
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hey is yeti there

rose kettle
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I gotchu bro

verbal kelp
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I need support with stream elements preferable in voice is it okay if I join?

weary mist
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you should be fine to join. I would try to help, but I don't have access to a microphone atm

upbeat topaz
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For the timers, once the chat lines portion is met, then the timer message appears right away... or does the online / offline timer run first, then sends the message?

worn pivot
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@upbeat topaz I am pretty sure it respects the timer first then checks if the chat lines are met

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ie - after 30 mins it will want to trigger the command but checks if there were enough chat lines to actually execute it

upbeat topaz
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Hrm ok. So if the chat lines are not met, does it wait for it to meet or does it start the 30 min timer again?

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I was hoping it would wait for chat lines to meet, then run the timer.

regal roost
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Good afternoon, everyone. Sorry to just jump in but my song request playlist is only playing the first song . Any idea why?

viscid ingot
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Hi friends, I'm working on setting up StreamElements and I'm trying to create commands where viewers can spend their points, specifically I'm having trouble where a single command will take 300 points from the person using the command and give everyone else in the channel 100 points

coral lava
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@hearty peak you on?

weary mist
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@regal roost that is a known issue, they are working on that

coral lava
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or someone who can help me with setting up a response for buying a "ticket" for a giveaway

weary mist
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@viscid ingot I know that is on the list to be added as a default command

hearty peak
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What's up?

coral lava
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just trying to remember how you said to set up the giveaway entry

weary mist
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I have it written down, give me a second Games James

hearty peak
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Go check the default commands list that's where t was

weary mist
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!giveaway start everyone Kappa 60 20

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that starts a giveaway, everyone can get in on it, they say Kappa in chat to enter, it lasts for 60 seconds, it costs 20 points

coral lava
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so i do monthly ones and want iot to cost 1000 points how would i set that up?

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add how amny seconds are in a month? lol

weary mist
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lol, i was just thinking about that, and it also depends on the month and when you start it

coral lava
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gotcha

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i know someone said u guys are working on tickets and should be out soon

weary mist
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the other way would be to do a store redemption, where you would just clean those out once a day, add them to a spreadsheet, and have some online thing pick a random winner

coral lava
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i got u

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thanks guys

weary mist
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you can set the redemption to not do an alert

sullen zinc
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Is there a way to make a redemption for loyalty points sub-only?

weary mist
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I think there is a way, give me 3 minutes

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you can change the chat command !redeem to subscriber. as far as rescricting the actual store, I know there have been multiple suggestings on putting in user level requiorements

sullen zinc
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but I don't want all of the redeemables to be sub-only, just a few options.

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Ok, sounds like this is already a feature request.

weary mist
sullen zinc
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thanks! Will do.

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With Revlo going away and people looking for replacements, that is one of the core functions available for revlo redemptions.

weary mist
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yeah, I know at least half the suggestions on the list are things revlo does, haha

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If they get those going, they will be the top choice when revlo finally shuts off the servers

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I miss my !contests

unkempt oasis
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There is a big effort ongoing to have Revlo features done before the shutdown

weary mist
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^^^^^^^^^^^^^^^^^

tawny wadi
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is there a walkthrough on the modules, not sure how to implement them

weary mist
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not specifically

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I have played with them all, i can try to help the best I can

tawny wadi
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raffle, duration and maximum amount. how do i interpret this because i dont understand the explanation its giving

weary mist
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so, the raffle is like giving away points to someone random. Duration is how long you want for people to enter (in seconds), and the max amount someone can start a raffle for (your mods/super mods)

tawny wadi
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and max amount of points? is that the giveaway amount?

weary mist
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in a way, yes. The max is the most someone can give out in one raffle. If you set it to 500, then your/your mods can't start one for 1000 points, or 501 points, or 3000000 points

tawny wadi
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i dont see settings for how people can join the raffle

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is it unlimited tickets?

worn pivot
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There is no function to set the giveaway /keyword raffle to pick 2 winners, right?

weary mist
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not yet @worn pivot

unkempt oasis
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Not yet Kyena

worn pivot
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thanks 😃

weary mist
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@tawny wadi, its unlimited tickets, people join by typing !join. the bot automagically has that set up

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another option is !giveaway, which isn't a module, just a default command

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!giveaway start everyone Kappa 60 20 for example: start-> starts the giveaway, everyone-> everyone can join, Kappa -> thing people have to say to get entered, 60 -> seconds giveaway will last, 20-> cost to enter using command set previously

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really should set up that explination on a hot key with how often I say it, lmao

tawny wadi
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nice

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cost is deducted from "points"

weary mist
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yes

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if you don't have the points, you don't get entered.

tawny wadi
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will that time always be seconds?

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or can it be set to hours?

weary mist
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I hope that it will have other options. otherwise, its 3600 seconds per hour

tawny wadi
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thanks for the help

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going to test it now

weary mist
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😃 enjoy

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I am adding other time units to the suggestion board

upbeat topaz
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For commands that you can assign points to, that's loyalty points that someone would use to issue the command?

weary mist
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yes

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helps prevent spam 😃

upbeat topaz
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ah ok

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The individual & global cooldown times are seconds?

tawny wadi
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@weary mist command for time left in raffle?

weary mist
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ooh, that is a good one. it looks like there is a bot command line you can edit for time remaining, it probably does a time remaining every so often depending on the length of time in the raffle

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didn't need prompting, just said it

unkempt oasis
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The bot announces 3 times between the start and end of the raffle

weary mist
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said at the quarters

tawny wadi
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i didn't get the same results

weary mist
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ah, that is a giveaway, that is a different command

tawny wadi
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oh i see

weary mist
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the raffle is !raffle

tawny wadi
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so raffle has time but giveaway does not?

weary mist
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yeah, I will suggest that feature

rose kettle
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@oblique briar Do you still need help?

crude crypt
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How do I see my bit alert?

rose kettle
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I'm in Voice if you need halp

weary mist
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@crude crypt make sure you have the Alert widget on the overlay set up, it should pop up using that

crude crypt
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okay, is there anyway of test the alerts?

weary mist
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yes, in the overlay editor, you can emulate each alert

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bottom left corner

unkempt oasis
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^

weary mist
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pink button

tawny wadi
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@weary mist voted

weary mist
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ty 😃

tawny wadi
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if im setting {points} in the raffle settings module where do I put the number

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is it {100points}

weary mist
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so with raffle, it defaults to what you put into the max. if you want to raffle less than the max, then you just do !raffle (number)

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aka !raffle 100

crude crypt
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Thank you

weary mist
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np

tawny wadi
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is there a way to block moderators from certain commands?

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i haven't assigned any yet so I can not test

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its just a quesiton

weary mist
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yes

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in the commands section, you can edit the command, and put which level the user needs to be able to use it

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aka, everyone, regular, mod, super mod, broadcaster

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and the hierarchy is that order, lowest to highest

tulip pecan
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Hi! So, I something came up in my channel today.

I have a short global cooldown but a lengthy user cooldown on my '!redeem' command in my bot.

Users can troll my channel and work around the user cooldown by going directly to the store and purchacing items outside chat.

In store items can only be set witha global cooldown. Is that something i can fix? Am I doing it worng?

edgy kindle
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@tawny wadi By the way be careful with your username; Riot is the name of a company

weary mist
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that is a good suggestion Wrigglemania, as far as I have been able to tell, the only way to set the store cooldown is in the settings of the item, which I am only seeing global

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you could also increase costs, increase global cooldown, decrease point insentives

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also, get them addicted to gambling, lol

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!roulette is a great way for them to waste points without you getting spammed with alerts

upbeat topaz
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I noticed that if you disable part of a timer (online or offline) it still shows the # of minutes in the timer overview. Might want to add an indicator to show if part is disabled, or change the disabled # to n/a etc.

tulip pecan
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My costs are all pretty balanced. The only real issue is being able to troll via using the store and working round my sexy sexy hardworking chat bot

weary mist
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yeah. I know they got their plates bombarded once revlo made their announcement, but we can always add it to the list 😃

tulip pecan
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Ya

tawny wadi
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@edgy kindle thanks for the headsup

tulip pecan
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While im asking about things... the sound effects play button covering up my artwork still kills me. I LOVE SE SO MUUUCH THOUGHHH!!!

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Also RIP Revlo.

upbeat topaz
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I like the online vs offline timer options though. This way I can test stuff in the chat when not streaming and not have to worry about SE spamming stuff in it.

weary mist
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the way you snipped that, lol, looks like a goold ol' poloroid

upbeat topaz
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Hrm... if I turn off online & offline minutes for a timer, but keep the timer enabled... does it just send the message once x chat lines have been made?

tawny wadi
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can tips be given and the tipper receive points?

weary mist
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@upbeat topaz no clue, haven'tg played with that

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@tawny wadi yes

edgy kindle
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@tawny wadi Yes

weary mist
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@tawny wadi under loyalty rewards

edgy kindle
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Under your loyalty point settings you can set the amount they get per 1$

weary mist
edgy kindle
weary mist
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lmao

edgy kindle
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@weary mist Gotta learn to be faster

weary mist
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lmao, I beat you on all but the last one 😛

edgy kindle
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nope

weary mist
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thats what it shows on my end anyways

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lol

edgy kindle
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  1. You said Loyalty Rewards
  2. I gave them a full description on where to go
  3. I showed the picture for the tip bonus first Keepo
weary mist
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but good timing, I have to run

tawny wadi
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suggestions for rig% on roulette

edgy kindle
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I went with I think 35% or 40%

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let me check

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Yeah 35%

drifting sluice
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Does the sub only box for the emote explosion work for gamewisp subs?

edgy kindle
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My image lost its color

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and the alert is weird

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@tawny pivot Any clue?

tawny pivot
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@hollow zinc Can take a look for you quickly 😃

hollow zinc
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😃

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Ok so, when the alertbox is inactive (no alert is being shown) it's grayed out

edgy kindle
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Okay and as for the size?

hollow zinc
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click one of those to see it in action

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and as for the size

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just click and drag the black square in the bottom right corner to resize it

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or make the font smaller

edgy kindle
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Is there a way to make the notification start on the right instead of left?

hollow zinc
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Click that

edgy kindle
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and Im guessing play with text margin to get it where I want?

hollow zinc
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yeah to move it from the top/bottom

edgy kindle
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okay and is there a way to display a backdrop that drops down

drifting sluice
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Does the sub only box for the emote explosion work for gamewisp subs?

edgy kindle
hollow zinc
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@edgy kindle what do yu mean ?

edgy kindle
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What I was looking to was

split panther
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Anyone willing to come to a meeting and help with bot issues

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?

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?

edgy kindle
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http://puu.sh/w7Wov/71a218e124.png

This is my layout; and I was hoping to have the live notifications drop down on a board(like the previous picture) but each notification(follower, sub, bits, tip) have their own icon like the heart for follower I displayed in the alert

split panther
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I am meeting with a streamer who is having issues adding Super Mods

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we are in need of help

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@edgy kindle Anyone?

hollow zinc
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@turbid reef can help with the bot

edgy kindle
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@split panther THe only thing I can tell you is 1. Make sure he's typing your name correctly
2. make sure whatever command you're trying to use is enabled in the default commands

split panther
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Ohhhhhh Alright

edgy kindle
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^the greyed ones are disabled commands.

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@split panther It would also help if the owner of the stream was here seeking help rather than one of the mods so he can be walked through what to do

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@hollow zinc Few posts up

hollow zinc
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I dont understand what you mean

dim sorrel
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So I have a question about a command I used to have for Ankh bot. it was the !highlight command. It saved the time stamp from when it was used to a text document on my computer so I could go back and highlight it after the stream. this was the command line: $savetofile("C:\highlights.txt","$time- $uptime - $msg","Highlight timestamp saved! :D","Failed!") would something like that work for this bot?

split panther
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Thanks for the support Everyone

edgy kindle
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@hollow zinc
http://puu.sh/w7Wov/71a218e124.png

This is my layout; and I was hoping to have the live notifications drop down on a board(like the previous picture) but each notification(follower, sub, bits, tip) have their own icon like the heart for follower I displayed in the alert

I want the alert box to drop this down http://puu.sh/w7Wiv/842ab5d560.png
when new alerts come in below the game box(the "Starting Soon section")

and would like to make it so each notification(subscription, follow, host, tip, bit) has their own icon to display such as
http://puu.sh/w7Xku/877538aa33.png

split panther
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We got it working now @edgy kindle Thanks for the support

edgy kindle
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@split panther What was the issue?

hollow zinc
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You also want to drop down the graphics of it?

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the background?

edgy kindle
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yeah

split panther
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@edgy kindle IDK but @weary mist had the streamer do this and now we are good !level idahostar8390 reset
!level idahostar8390 1000

hollow zinc
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@edgy kindle you would need to create an image and set it as a background to the alert

edgy kindle
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So I would have to create multiple backgrounds for the notifcations each with a different icon @hollow zinc

hollow zinc
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Yeah

abstract eagle
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Hi! Is there any way to have the streamelements bot auto join when a streamer goes live and then it auto leaves once the streamer goes offline? Or does one have to do it manually from the streamelements page?

edgy kindle
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Why would you want to do this if you dont mind me asking?

upbeat topaz
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The points only calculate when the stream is active, doesn't it?

edgy kindle
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Thats correct

abstract eagle
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I'm helping a friend of mine set up this bot, and she doesn't want lurkers to gain points when the stream goes offline.

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Oh, I guess that solves it. Thanks!

edgy kindle
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@abstract eagle That doesnt stop people from gambling points when its offline though

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if you have it enabled

abstract eagle
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Thank you so much!

tawny wadi
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suggestion: add tags/filters to manage overlays

edgy kindle
tawny wadi
abstract eagle
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Also, if I'm a super mod in a stream under streamelements, how do I get access? I can't find anything.

hollow zinc
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We are working on that feature

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It's not live yet.

edgy kindle
tawny wadi
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@edgy kindle got it, thought it was a repost to the channel

snow zephyr
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hey guys, does streamelements only work with OBS or can I use Xsplit as well?

turbid reef
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yes, it should work fine but we highly recommend OBS studio 😄 @snow zephyr

unkempt oasis
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It seems like there is a problem with the chat widget in OBS 0.659b. The text is showing in the overlay in Chrome, but when it's in OBS it shows the connecting text and then doesn't show any of the chat

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I know it's a depreciated version, but OBS Studio doesn't work for my friend

dense jackal
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my friend was having this problem earlier

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try reposting the overlay link

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in browser source

unkempt oasis
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That didn't work

dense jackal
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and he tried restarting obs?

unkempt oasis
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I'm checking it on my PC too and it's the same, so it's not a local issue

dense jackal
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weird :/

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i'll check on mine in a sec too

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on my phone atm

unkempt oasis
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No worries

unkempt oasis
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Just created a new scene with nothing but the chat widget and same issue

edgy kindle
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@unkempt oasis May I ask why you're using such an old OBS?

unkempt oasis
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It's the only version that works with his Internet

edgy kindle
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"with his internet"?

unkempt oasis
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Yeah, I'm not sure exactly what issues he has with OBS Studio, but it hasn't worked for him

edgy kindle
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Did your friend not configure the output settings right?

unkempt oasis
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I think it's something to do with the minimise network latency that was in OBS

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Studio implemented it differently and it lags for him

edgy kindle
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OBS Studio 19.0.2
Output:
■ Simple
■ Bitrate 3000
■ Audio Bitrate 160
■ Encoder Preset 'Very Fast'
Operating System
■ Windows 10 x64
Internet Connection:
■ Down 8MB/s
■ Up 5MB/s

These are my specs and OBS Studio works fine

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@unkempt oasis Is his stream lagging or his computer?

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If its his stream thats lagging he probably just needs to lower the output resolution

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Non-partners shouldnt try streaming in 1080p

unkempt oasis
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Stream lags. He streams 720p@2.5Mbps

edgy kindle
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Whats his bitrate

unkempt oasis
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2.5Mbps

edgy kindle
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Tell him to lower the video bitrate on studio to 1700 and that would probably help

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Binding to an IP might help too

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When you bind to an IP you can choose to opt into Low Latency Mode

weary mist
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I also highly recommend attempting with the new OBS. they have a beta thing that will try to set up your network settings and rates for you based off a few tests

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@unkempt oasis also check what his processor is up to. Having a lot of sources proved an issue for me with OBS as it would max out my processor, and then stream would get choppy because OBS was secondary to game

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there are a lot of ways to manipulate OBS to fit a system, lol

unkempt oasis
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I'm getting him to try Studio again

weary mist
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I love my OBS, I will help any way I can to get him running 😃

misty wagon
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@unkempt oasis OBS Classic is no longer supported by OBS itself. Best to use Studio.

edgy kindle
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@misty wagon Its not Rev having issues; its his friend(which is honestly who should be here asking for help lol)

weary mist
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^^^^

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lol

unkempt oasis
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/Shrug He has Studio installed now, I've done all I can

edgy kindle
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@unkempt oasis You could tell him to join here and get help?

unkempt oasis
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Probably could, but I'm just after getting into bed, so it can wait until tomorrow LUL

weary mist
edgy kindle
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So much for I've done all I can Keepo

weary mist
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lmao

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<(o.o<)

solar brook
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Heyguys on support chan ! Quick question, i see that i can invite SE bot on my channel but i don't an option to link to my bot account, should i dig deeper or is it not available ?

weary mist
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as far as I know, you can only invite it to chat so far

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I believe it is on the requests list

edgy kindle
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@solar brook Do you mean renaming StreamElements to your bot account?

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If so that feature is not in and most likely would be a paid-for feature in the future according to the tricider votes

solar brook
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Yes, sorry if i didn't explained myself clearly

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@edgy kindle

edgy kindle
solar brook
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Ok good to know

ancient prism
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yeah if that gets added itll be a paid for feature

solar brook
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Would definitely pay for it

rose kettle
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LEAVINGLYF

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@misty wagon ^^

solar brook
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Thanks @edgy kindle @ancient prism @weary mist

misty wagon
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No gonna watch a series, bbl 👋🏼

ancient prism
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@rose kettle are we making that a thing now

rose kettle
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STREAMLYF

ancient prism
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right

rose kettle
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It's a thing Kappa

ancient prism
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you mean Kappa

rose kettle
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PogCamp

ancient prism
rose kettle
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I'm gonna go chill now. My head hurts. And i need energy for tomorrow. Gonna be a woman for 12 hours PogChamp

ancient prism
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you gotta get rid of betterDiscord and just join servers

rose kettle
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Goodnight ❤ Kappa

ancient prism
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have a good one

edgy kindle
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Wait why did I see that emote @ancient prism its not showing on server emotes

ancient prism
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i have Nitro

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and hypeBadge and Illuminati and mellyMeme

edgy kindle
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Nitro comes with its own emotes?

ancient prism
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nope

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it allows you to use other server emotes anywhere tho

edgy kindle
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@hollow zinc Any clue how to change the size of bits?

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They're extremely large

misty wagon
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Overlay manager > Editor > Cup widget

hollow zinc
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I guess we're gonna have to update the alertbox a little bit RarePepe

edgy kindle
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@misty wagon That doesnt change the size of the bits

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@hollow zinc and one small issue Ive seen is chatbox widget doesnt wrap text

hollow zinc
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Good to know, will be fixed. Thanks

edgy kindle
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I'll use Streamlabs Chat overlay until you guys can get that fixed since i'm going live tuesday lol

misty wagon
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My bits are tiny! 😇

edgy kindle
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picture?

frosty lantern
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we know

edgy kindle
#

oh gawd hold on

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im gonna meme all over this

misty wagon
#

On cellphone, sorry. Will be back at pc later

dense jackal
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little bits

edgy kindle
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Shhh

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I know

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but still

dense jackal
#

we got tiny food tiny lasagna oh shit we got tiny people little bits

ancient prism
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little bits

edgy kindle
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@hollow zinc One more question; Follower goal; Is there a way to make it read from your channel follows?

hollow zinc
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it reads from there

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whenever you get a follower it increases a variable that the widget uses {count}

edgy kindle
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But I want it to read my current follows/overall follows not just what i've gotten since using SE @hollow zinc

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it was just at 3/25 a minute ago

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it literally doubled my followers

hollow zinc
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go here

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and update the vars that are off

edgy kindle
#

Is that a hidden feature?

hollow zinc
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Well, not really

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You can access it from the activity feed

edgy kindle
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Yeah I just located it

hollow zinc
#

Awesome 😄

edgy kindle
#

Good to know you can change those

hollow zinc
#

Looks great!

edgy kindle
#

Launching bandwidth test real quick

drifting sluice
#

Anyone available to help in voice chat?

edgy kindle
#

What do you need help with @drifting sluice

drifting sluice
#

Overlay isn't working

edgy kindle
#

Have you read the startup guide?

drifting sluice
#

Someone walked through it with me earlier from here but he is streaming now

#

I see emote blast but not alerts

edgy kindle
#

You have to manually add the alerts box

#

In your Overlay Editor click the Widgets tab and scroll until you found Alerts and you'll click the button to add it

drifting sluice
#

Yes I have it on

#

It's not showing up in my browser source windo

#

Sound is there though

edgy kindle
#

Did you save the overlay after adding it?

drifting sluice
#

Yes

#

The alert sound is there, the actual pop up pic isn't popping up, the emote blast does

#

Got it never mind thanks

#

Bye!

vivid granite
#

Is there a variable like $(touser) ?

#

If not, there needs to be for shout out commands

edgy kindle
#

Have you checked the variable list?

#

If you dont mind, use a code box to give me an example of what you're looking for

vivid granite
#

I have, and I can't seem to find one that matches what I'm looking for, but I may have overlooked it

#

What do you mean code box?

edgy kindle
#
Check out ${1}, they are playing ${game ${1}} at https://twitch.tv/${1}```
Something like this
vivid granite
#

Oh

edgy kindle
#

If you click New Command They have a list of pre-made command templates

vivid granite
#

I'll check it out

edgy kindle
#

Essentially ${1} works in a command like !hello ${1} ${2}
would output
Text1 Text2 when filled in

vivid granite
#

So ${1} would be the touser variable

edgy kindle
#

Yeah

#

^

vivid granite
#

Thank you very much

red vine
#

其中有两个逗号,应是给出了两个参数,为什么只有一个{}??

misty wagon
#

^^ Which has two commas, should be given two parameters, why only one {}? The

fleet oxide
#

Hello everyone, how do i link Gamewisp sub notifications to StreamElements

frosty lantern
#

@misty wagon ^

edgy kindle
#

If anyone needs me i'll be checking out the Starbound update Kreygasm

ancient prism
#

do you mean KreyGasm @edgy kindle

weary mist
#

lmao

edgy kindle
#

@ancient prism No because on Twitch it's no longer KreyGasm it's Kreygasm

weary mist
#

that is what mine said

ancient prism
#

there that better

edgy kindle
#

@ancient prism Better

echo jasper
#

I've been playing around with the songrequest feature and seem to have an issue unless I'm missing something. I've linked a playlist from Youtube to play when there is no request in the queue but it only plays the first song. It won't start the next one in the playlist?

weary mist
#

that is a known issue, they are working on that part

echo jasper
#

Thanks for the quick reply!

misty wagon
#

@fleet oxide Looks like noone online that can answer your question son, I'll pick it up in the morning if noone answered by then

#

To elaborate, how the intergration triggers, not the import itself. I honestly don't know seeing it's so new/beta

timid yacht
#

Do Super Mods on StreamElements have the same power as Revlo? To be able to go in and set everything up for the streamer...

edgy kindle
#

@timid yacht Not currently.

#

It is a planned feature though

timid yacht
#

So for now I would have to be able to login with their acount in order to do that?

edgy kindle
#

Yes but it's advised that you just wait until the feature is added or have the streamer come here and request help

minor kindle
#

Hello 😄

#

Could someone tell me how the slots module works?

ancient prism
#

sure what are you needing help with it?

weary mist
#

slots is a predefined gamble command. depending on what emotes the bot puts into the 3 "slots", you win/lose

#

!slots will do the default minimum

#

!slots 100 will bet 100 if it is above the minimum

minor kindle
#

and the rig?

#

Default is 80

weary mist
#

100% would be even chance for them to win or lose

#

80% would be more like a 40% chance of winning

minor kindle
#

Aww

#

So 90 would be like 60%?

#

or 50

lyric juniper
#

hey so how do i get the redemptions to play the sounds and images on my stream?

#

where is the URL for OBS embedding?

edgy kindle
#

You need to create an overlay

ancient prism
#

90 would be closer to 45

edgy kindle
#

Once you create your overlay you need to Save the overlay and then click the Launch button

#

copy the url and then paste it in browser source on obs

lyric juniper
#

o

fiery adder
#

I'm mod at a streamer's twitch channel who used revlo for loyalty tracking and rewards. I got to know about StreamElements when watching one of the other streamers I follow. Had a quick look at StreamElements today. But is it just me or is the leaderboard just the current leaderboard instead of the all-time leaderboard?

Revlo had an all-time leaderboard that wasn't affected by bonus points etc which gave you a nice overview of the most loyal viewers.

"This is the all time number of rainedrops collected, not including changes from bonuses, gambling or contests."

weary mist
#

there is an all time leaderboard as well

lyric juniper
#

my event emulator is not working

#

nothing is popping up

weary mist
#

can you send me a screenshot of the overlay?

edgy kindle
#

You need to make a widget @lyric juniper

lyric juniper
#

can a make specific widgets for each redemption

#

what is the point in adding the soundsa nd images to redemptions if u have to do it all through widgets anyway?

edgy kindle
#

I have the background image "invisible"

lyric juniper
#

so where do the redemption sounds go?

edgy kindle
#

"The alert settings apply only to items of type Stream perk that have Redeeming this item shows an alert enabled."

lyric juniper
#

i already uploaded a bunch of sounds for different rewards

edgy kindle
fiery adder
#

there is an all-time leaderboard like revlo? What am I missing cause I can't seem to find it?

weary mist
#

@fiery adder yes, there is

lyric juniper
#

on my stream store page

lyric juniper
#

i uploaded sounds

#

what is the point in uploading sounds to the stream store page?

edgy kindle
#

@lyric juniper The sounds play for different rewards however if you have the type set to Stream Perk it will play the overlay sound

lyric juniper
#

i want the users to be able to buy sounds in the store that play in stream

weary mist
#

yeah, that part works great. I have it in mine

lyric juniper
#

so i should use stream perk not the sound one?

weary mist
#

you can use both

edgy kindle
#

If you use the Stream Perks item type it will only play a certain sound

fiery adder
#

yeah @edgy kindle but that's for my own channel? How can I, as a viewer, see the all-time leaderboard of a streamer I follow who uses StreamElements?

edgy kindle
lyric juniper
#

if a user was to go to my store and click buy on one of the sound alerts I set up would it show up on streasm or not?

#

i dont want to use that store redemptions widget

#

i want to use the ones i uploaded to my store page already

ancient prism
edgy kindle
#

You're misjudging what I'm trying to show you @lyric juniper

weary mist
#

interesting, I can't find it either @fiery adder

#

The broadcaster can see it

fiery adder
#

cause that's basically how revlo works

#

it shows you the all-time leaderboard

edgy kindle
#

@lyric juniper Ive given you the answer you want but you're not understanding

fiery adder
#

any viewer can see it

lyric juniper
#

yeh its too complicated revlo was simple

#

i have no idea how to get my store rewards onto my stream

weary mist
#

lol, iots the same as revlo

fiery adder
#

I loved it because it didn't take into account any gambling and bonus drops

weary mist
#

you just have to have the alert widget on your overlay, and it will play when someone purchases the item

lyric juniper
#

for me this store redemption widget is the same alert no matter what award you buy

#

i want a single alert per store item

weary mist
#

@fiery adder Ill add it to the feature request list, it should be easy

edgy kindle
#

@lyric juniper You need to set the item type to Sound not Stream perk

lyric juniper
#

i did that

weary mist
#

@lyric juniperthey are working on being able to have different pics and sounds for each alert

#

its still a work in progress

lyric juniper
#

so this basic feature doesnt exist yet?

#

so why did it ask me for sounds and stuff in my store

#

where are the sounds played?

#

only to a single user who redeems it?

ancient prism
#

the sounds work

weary mist
#

if you are doing it as a sound only redeem, it plays in the store redemption widget

#

Test it yourself

ancient prism
#

you just have to have the overly setup as i showed

lyric juniper
#

i want a user to buy a sound and for it to play on stream

weary mist
#

it does

#

TEST IT

ancient prism
#

im making a gif for the store

lyric juniper
#

but the sound should play for all users?

weary mist
#

it plays on your stream

#

through your overlay

ancient prism
#

^

lyric juniper
#

well i have the overlay open

#

and when i buy it nothing happens

weary mist
#

are you looking at the editor?

fiery adder
#

cool, you're a streamelements developer @weary mist ?

edgy kindle
weary mist
#

@fiery adder haha, i wish. But i have been helping, and adding to the list they have running at the pinned link

#

@lyric juniper can I get in a voice chat with you?

#

it might be easier if I can talk to you

edgy kindle
#

um

lyric juniper
#

this is my preview overlay right?

edgy kindle
#

delete that

fiery adder
#

nice @weary mist 😃

edgy kindle
#

@lyric juniper Delete that

#

please

lyric juniper
#

why

weary mist
#

its got things in it people shouldn't have lol

edgy kindle
#

That contains your streaming API for SE

lyric juniper
#

well heres my store then

#

if u buy something on it

#

nothing happens on my preview

ancient prism
weary mist
#

try to put it onto your streaming software, and have it on

#

make sure you have saved the overlay

lyric juniper
#

but how can the program even know where to display the image

#

i havent set up how big i want the iamge or anything yet

edgy kindle
#

You have to do that in the overlay

lyric juniper
#

and on revlo I could display text next to the image with the username who redeems it

weary mist
#

it has all that set up, just add the widget

lyric juniper
#

but there is no option in the overlay to add store items

edgy kindle
#

STORE REDEMPTIONS

ancient prism
#

Can you join chat please

lyric juniper
#

thats for all store redemptions

weary mist
weary mist
lyric juniper
#

ive got that

#

but it is still not gonna let me change the text based on what item is redeemed

edgy kindle
#

based on WHAT item is redeemed no

#

but it tells you what item IS redeemed

lyric juniper
#

lul the user already knows what item they redeemed

weary mist
#

What you name the item is what is displayed

lyric juniper
#

I want special messages to show up for each item

weary mist
#

give example

edgy kindle
#

You should have just said that in the first place instead of giving us the runaround

#

@weary mist He wants it similar to the !roulette thing where different messages show based on the items

weary mist
#

@lyric juniper Have you tried putting the speciall message in the Item Name, and the item name in the description?

#

reverse psycology, lmao

#

ish

edgy kindle
#

Dont think that would work if it requires variables @weary mist

ancient prism
#

it would have to be a preset message per item

lyric juniper
#

i guess u cant do that with this software

ancient prism
#

you can

lyric juniper
#

user types !redeem like

#

and that appears

#

with a sound

ancient prism
#

ill make a gif to show you

weary mist
#

so then we need to add it to the feature-requests

#

SE wasn't planning on Revlo dying, so they have been bombarded with requests. Hopefully something like this can be added. They have a lot on their plate, lol. Only like 9-10 total, and 3-4 developers total

lyric juniper
ancient prism
#

thats how you would do it

#

this would post the {Photo} {name} then the {item}
play sound

lyric juniper
#

lol this app doesnt even support basic fonts like revlo does

ancient prism
#

what do you mean

weary mist
#

They are adding support for that, its on the list

#

they have 820 built in

lyric juniper
#

luminary that was was the first thing i did in that gif

ancient prism
lyric juniper
#

thats why i already have a bunch of items viewers can buy that do absolutely nothing on the stream 😂

ancient prism
#

wrong gif

#

woops

lyric juniper
#

revlo lets you use any font on your PC

ancient prism
#

they use google fonts there are 818 fonts to choose from

lyric juniper
#

yeh but not the same font that is used in the game I stream 😉

narrow lagoon
#

did streamelements have roll dice to win points bot like this?( If viewer roll 1-10 lose 11-20 win 100 give points to all viewer)

lyric juniper
#

so it wont look as nice

edgy kindle
#

@lyric juniper Feature request the font then.

weary mist
#

@edgy kindle its been requested, yesterday I believe. They said its in the works

edgy kindle
#

IMO it doesnt matter what font you use as long as its legible

ancient prism
#

@narrow lagoon not yet but it is in the works

weary mist
#

@narrow lagoon it has !roulette, which is similar. you can also set the "rigged" quality

narrow lagoon
#

coming in next two week?

weary mist
#

if you want them to win 50% of the time, you sit it that way

#

they haven't set a time frame on anything, but they want to have a lot out for the final shutdown of revlo

lyric juniper
#

from your gif luminary

#

will it show the image i uplaod to the store

#

each reward has a different image

ancient prism
#

It wont show that image as of now but that is in the works

lyric juniper
#

hopefully by june 16th then rip revlo

#

gnyt thanks for the help

edgy kindle
#

@ancient prism Btw what do you do on league?

ancient prism
#

?

edgy kindle
#

the "League of legends" talkshow overlay

minor kindle
#

How does the Twitter module work? DOesn't seem to be doing anything.

ancient prism
#

I can help when I get back if someone hasn't already I'm omw to a fire xall

weary mist
#

@minor kindle after you activate it, make sure to go into settings, and put your twitter handle in the +follow spot, then it will follow you, and say what you tweet, when you tweet

minor kindle
#

hmm

#

Let me test it

#

Aww, works now.

weary mist
#

you can also have it follow anyone else on twitter, and get their tweets. Just like it has twitchsupport and streamelements already on there. Its pretty cool

minor kindle
#

Alright, I figured it out. Thank you.

weary mist
#

👍

timid yacht
#

For the curreny settings, can it only be "per 10 minutes" or is there a way to change that?

edgy kindle
#

@timid yacht Its been requested a lot

timid yacht
#

@edgy kindle I would be on board with having a choice between having per 10 mins or every 1-9 minutes depending on what you prefer.

worn pivot
#

Good Morning 😃 iirc I talked to a few members here about switching off DeepBot but that I would really need the option to set custom sounds and welcome messages if a certain viewer enters chat. I think someone mentioned yesterday that this can be done via the Redeem system but I can't properly figure out how. Setting up the Item is easy enough but it would be a real pita to make sure the right viewer only redeems it. I can't see any name restrictions or such unless I miss something? The only restriction I can set it points but that would be a huge pita to have to give someone points just so they can redeem an item. Or is that what I would have to do atm?

narrow lagoon
#

I put my ID and bot to leaderboard ignore but me and bot still show on the list

gloomy skiff
#

someone here who can help me convert a nightbot command which is not working after an import

lime sparrow
#

i cant update my loyaty section it keeps saying there's an error

unkempt oasis
#

What command are you trying to convert @gloomy skiff

narrow lagoon
#

I got two questions about Slot machine. 1. I set user cooldown to 500 seconds but after 3mins the command work again 2. Odds in Slot machine regular to 25 only or i can adjust?

hollow zinc
#

You can't change the win chance for the slot machine in the settings, however, if you use less emotes that are winnable, that makes it easier to win.

#

_How rigged should the system be? _ this part is the % of points people win when they win

#

so for 80%, if I play with 100 points, and I win, I get 80 points. However when I lose, I lose my 100 points. And over time i'll lose less than if I win, hope that makes sense

narrow lagoon
#

Thanks

buoyant hull
#

yesterday a viewer won 2000 points with slot machine, while i was perma loosing FeelsBadMan

hollow zinc
#

I've won a couple in @tight harness chat LUL

worn pivot
#

my chat really loves bingo 😄

#

good way to discover some emotes I didn't even know existed

hollow zinc
#

😂

tight harness
#

Darko is a slots addict LUL

buoyant hull
#

Now i know the price of 3 Kappas 😄

hollow zinc
#

Sean, i don't play much anymore, come on :seanK:

#

no seanK here either monkaS

tight harness
hollow zinc
narrow lagoon
#

different emotes has different odds?

hollow zinc
#

Less emotes higher odds
More emotes lower odds

narrow lagoon
#

thanks

hollow zinc
#

if it's wrong @turbid reef should correct me LUL

slender treeBOT
tight harness
#

nuuls isn't online so no corrections will be made at this time seanDerp please try again later

hollow zinc
tight harness
buoyant hull
#

@turbid reef status update : ResidentSleeper

coarse karma
#

i am adding overlay " store redemption" and i have added into my obs. but when i test it, there is only alert sound notification and no image and words. how can i fix it? thanks

#

and the sound noti got overlapped(got repeated) even i have just add one plugin 😦

crimson granite
#

I am trying to get an overlay going, and for whatever reason it isnt showing up in Xsplit. I have narrowed it down to a resolution issue. I have my stage set to 1280 X 720. When I copy the link over to xsplit, the box is blank, and I have to try and resize it to get the images and alerts to show up. But it wont scale correctly when I do this. Any help would be appreciated.

jagged fractal
#

@crimson granite I had a similar problem and I fixed it by choosing the text over the imagem overlay instead of text below the image which was causing the image to be resized no matter what

misty wagon
#

@gloomy skiff dm me the command or put it here, we will help you with it

crimson granite
#

Thank you @jagged fractal I will look at that right now 😃

worn pivot
#

@coarse karma probably a stupid question but did you actually add the store items?

gloomy skiff
#

@misty wagon thx but @unkempt oasis already fixed it for me 😃

misty wagon
#

@unkempt oasis 💝

gloomy skiff
#

Yeah thx again @unkempt oasis 👍

unkempt oasis
#

Np 👍

silk patrol
#

@coarse karma for the overlapping issue, be sure to check the "Shutdown when not visible" checkbox in your OBS source

jagged fractal
#

Here's my problem: I want to display the message that comes along with the tip scrolling in a 500px box. problem is, stream elements overlay doesn't update the stage of the message depending on its size. so what currently happens is, if I set, say, 500px for the stage, some donations work well, the longer ones will be cut. using a stage of, let's say, 2560px width shows the entire message but then on obs there's no way to have the message scrolling without having a big gap between the message's text.

#

Muxy does this rather well because it saves the messages to a txt file on your computer and obs just needs to get it with no predefined stage size.

willow mountain
#

trying to do some mod stuff in @lone bridge channel but !command isn't responding to mods

silk patrol
#

@willow mountain weird, i used it like 10 seconds ago, what was you command?

willow mountain
#

all of them

#

!command add/edit/remove none work

silk patrol
#

is the bot a mod ?

willow mountain
#

yes

silk patrol
#

does other commands work ?

willow mountain
#

oh yeah we're finding out nothing works... i'll get steph to check whether her mod list got wiped

silk patrol
#

@willow mountain check if the bot isn't muted 😉

upbeat topaz
#

I tried testing out the timers last night on my 3.5hr stream and none of them triggered. Not sure why.

silk patrol
#

@upbeat topaz how many chat lines have you set?

upbeat topaz
#

10 chat lines.

#

Very small amount.

worn pivot
#

@upbeat topaz you can't trigger actual commands if you did that such as !command - I did that as well

upbeat topaz
#

The timers was for the bot to announce various things in the stream.

worn pivot
#

sorry, I am probably confusing you. I thought it might be that you did the same mistake I did. I used an existing command in a timer command which doesn't work 😃

upbeat topaz
#

There are no timers for delayed commands.

worn pivot
#

how did you set the timers themselves?

silk patrol
#

@upbeat topaz there is a 1 minute delay between timers

#

you might wanna check if the durations don't overlap

worn pivot
#

^

upbeat topaz
#

The timers have a 5 minute separation between them.

#

One is 20 min, other is 25 min.

silk patrol
#

try to put the chat lines to 0

#

that's what I did

upbeat topaz
#

That defeats the purpose of having the bot not spam a slow channel. 😃

silk patrol
#

true, but at the same time, you are sure that the measseg is sent if nobody is talking, but that's p to you

#

timers need some docs imo

worn pivot
#

yeah I agree - especially since they are different on SE than in deepbot

#

they should also be randomized automatically

#

but I think there is an official request for that

upbeat topaz
#

I just setup a timer for 1 minute offline and 0 chat. will see what happens

#

The offline timer works with 0 chat lines.

#

So the bot isn't counting the chatlines I am guessing before doing the timer.

#

Well, never realizes that chatlines = x

silk patrol
#

probably, i've set it up to 0 because their is either an issue with it or i'm to dumb to understand how it worked ^^

upbeat topaz
#

There's nothing to not understand. 😃

#

2 timers. offline (not streaming) and online (streaming)

#

I had online timer enabled for 5 min, offline for 1 min. the offline was working.

silk patrol
#

maybe the chat lines only works when you're online

upbeat topaz
#

I was online last night. 😃

#

Tried the timer again, with online portion disabled, and the offline timer was still running. Looks like there's something wrong with how the bot keeps track of chat lines to do the timers.

#

Hrm, well a 1 chatline timer works for 1 min offline.

#

Slowly raising the chatline requirements.

#

Timer kicks in 1 minute after the chatline is done.

#

Hrm, 2 chat lines had the timer message appear within the same minute.

#

I have timestamps enabled in twitch chat to test.

summer coral
#

Interesting. I was having some similar issues last night. It was my first stream with SE after switching from revlo. I had four timers set up and they didn't seem to be working. I switched to 1 timer and seemed to work ok. I'll keep testing in future streams. I agree that I believe the offline timer worked ok. I'll test more this weekend.

upbeat topaz
#

Well, I delayed the chat responses. I had it set for 1 min timer, 2 chat lines. 2nd chat line was created 2 minutes after the first. Bot then sent the msg during that same 2nd minute.

humble ether
#

With the fixes to import from streamlabs, does this mean that i can get all my variations of donation alerts when i import? or do i still have to make them myself ? 😃

upbeat topaz
#

Tried 2 timers. 1 min & 2 min. only the 2 min works. Now testing 1 min & 3 min.

#

Next test after will be 2 min / 5 min timers.

wide delta
upbeat topaz
#

1 min / 3 min timers result... only 3 min timer worked. Now testing 2 / 5 min timers.

dense sigil
#

Dunno if already known but when the songrequests playlist queue is empty, i set it to jump to the predetermined playlist, but in the overlay it shows No Song.

silk patrol
#

@wide delta what do you mean? StreamElements doesn't use StreamLabs, or maybe I'm unaware of something

upbeat topaz
#

it just does the alert / tip importing.

wide delta
#

If you sign up for the tipping, doesn't that go through StreamLabs? (Also, why I mentioned I don't know how bots work 🙃)

turbid reef
#

no, tips do not go through streamlabs, just through paypal

wide delta
#

Okay, cool, good to know, I was sure I clicked on my tipping page once and it took me to a SL page...

turbid reef
#

yeah, we allow importing tips, but nothing more 😄

wide delta
#

Okay, great!

willow mountain
#

OK so it ended up that a number of people set to mod/supermod in RGS's SE config had been removed, it must have happened since Wednesday morning because I was using supermod commands on her stream then

#

not sure if an update was pushed or some kind of rollback happened that might have caused problems

upbeat topaz
#

That's strange.

#

I did the 2 min / 5 min timers test. Only the 5 minute timer was activating in chat.

weary mist
#

what are common timer messages? I have never used them before, but they seem like something I should use, lol

silk patrol
#

@weary mist "Feel free to follow me at <whatever you want>" "If you would like to support me, you can donate to me here <tipping page link>" etc

unkempt oasis
#

Another good one is if you are partnered with anyone, having a link to them. and if you have a Discord/Twitch server the invite links to them

harsh sky
#

is anyone having issues loading the websites? also all my alerts seem to have disappeared despite saving them in two separate overlays

warped glen
#

Is anyone else having problems logging in?

#

nvm

fossil jasper
#

Yeah, nothing working on my steam right now. commands are not working

#

seems like they started working again

summer coral
#

@upbeat topaz I've done a similar test (with my stream offline) and it appears whenever I have multiple timed messages, only the message with the longest duration timer triggers. So, if I have three timers and one is set to trigger at 3 min, one at 5 min and one at 9 min, only the 9 min timer works. Seems like a bug?

upbeat topaz
#

That would be my guess.

weary mist
#

agreed

upper steeple
#

is there a bug with the total follower widget? It is telling me that I only have 49 followers which is not true lol

weary mist
#

I believe so, it is only showing me followers I have obtained since getting SE

upper steeple
#

same

edgy kindle
#

@upper steeple @weary mist Thanks to Boxer/Darko I know how to change it

weary mist
#

😮

#

TELL MEH

#

upper steeple
#

must know

edgy kindle
#

On your main Dashboard > Activity Feed > Edit Session

#

Top 2 options

weary mist
#

ooooo

#

sweet, thx

upper steeple
#

wooooo thank youuu

weary mist
#

that changes a lot 😃 super excited to get home from work, haha

upper steeple
#

are there going to be any changes to the cheer cup? Will it soon resemble the one from streamlabs, where the bits actually bounce and cause an explosion when something large drops in the cup?

hollow zinc
#

Yeah, we'll update it soon

upper steeple
#

okay thank you

hollow zinc
#

FeelsOkayMan 👌

tight shell
#

@hollow zinc is the whole site down atm? i can't get anything loyalty related working

#

@hollow zinc and as i say that and test it again now its working lol

hollow zinc
#

Slight turbulence Kappa

tight shell
#

haha

edgy kindle
#

@hollow zinc Any chance to add custom cups?

hollow zinc
#

I'm not sure @edgy kindle , @lean birch should be able to give you more info about the upcoming cup stuff

tight shell
#

So far i am just using this for loyalty tracking and it sucks when it doesn't work right hahatrollface

weary mist
#

loyalty tracking should be good, that is one party I haven't had any issues with

edgy kindle
#

@weary mist If you read there was Slight turbulence with it a few minutes ago

weary mist
#

other than when darko said slight turbulence

#

😉

lean birch
#

@edgy kindle @hollow zinc Yes custom cups ( to a point ) should be a thing

edgy kindle
#

@lean birch Awesome; I hope to hear great things about it

weary mist
#

same!

edgy kindle
#

@lean birch I'm hoping to make a custom cup similar to a game's Potion bottle

weary mist
#

😮 can I get a skull glass? Lol

lean birch
#

i want to allow custom sprite sheets too, so if you know what they are... think of all the cheer type customisations you can have 😉

weary mist
#

😮 HYPE

lean birch
#

but i have a long ways to go before that

weary mist
#

true, but epic ideas

lean birch
#

so much to do, so little time

edgy kindle
#

By sprite sheets im guessing you mean like changing the follower icon and the tip icons?

lean birch
#

yea the icons that drop into the cup

edgy kindle
#

Awesome because while my icon is part of my logo its not my full logo

lean birch
#

end goal is to allow you to provide your own sprite sheet, so they can be animated

#

again this is stretch goal, nothing offical

edgy kindle
#

Well as long as I can have a custom cup the rest is just sand in the jar

weary mist
#

or.... cup Kappa

edgy kindle
#

Jar.

weary mist
#

glass

edgy kindle
#

GET THE MEME

weary mist
#

PUNS ARE NECESSARY

hollow zinc
#

Get out Kappa

edgy kindle
#

ITS A JAR

weary mist
#

well, you said sand. not dirt Kappa

edgy kindle
#

But the jar is full of sand

weary mist
#

lol, dirt

edgy kindle
#

When he pours it out its sand

weary mist
#

yeah, but he calls it dirt, so I am sticking with that

edgy kindle
#

I'll have you know I'm an official hooker DansGame

weary mist
#

lol

#

💲

edgy kindle
#

^See

weary mist
#

haha

#

and my mods

minor kindle
#

So I think slots is bugged or doesn't work as intended lol. I set it to 200 and people still lost everytime lol

#

But I'm going to leave it for now, everyone loses and then like once in 100 someone gets 2250 coins from it for only using 100 coins.

weary mist
#

thats a pretty good gain

#

that might balance out the number of losses

minor kindle
#

Yea, that's what I've been telling them.

#

Use roulette for easier, but slots for high reward.

weary mist
#

there you go 😃

lament blade
#

Is StreamElements having hiccups? It keeps dying on me. 😦

weary mist
#

Slight turbulance

edgy kindle
#

@turbid reef Can you tell me how !duels work? Ive tried using it with another viewer and the issuer always won

turbid reef
#

probably just unlucky forsen1

edgy kindle
#

is it 50/50?

turbid reef
#

yes

edgy kindle
#

Weird..

weary mist
#

ill try it with you @edgy kindle

turbid reef
edgy kindle
#

Hmm...weird

turbid reef
#

how often did you try?

edgy kindle
#

We dueled like 10 times in a row and the issuer of the duel always won

minor kindle
#

You should go to Vegas.

weary mist
#

lolz

minor kindle
#

Does the sub goal reset everyday or... ?

edgy kindle
#

You can manually change it

#

@minor kindle

#

^thats for followers

#

but same location just scroll some

minor kindle
#

Aww

#

Thanks

weary mist
#

best thing ever, lol

cosmic elm
#

I need help. The banner image won't change. I tell it to change, and it looks like it does, but when the page is refreshed, it's the default one again.

final isle
#

Question for your beautiful people. If we leave the bot in chat even if the stream ends, do viewers still get points?

olive lintel
#

@cosmic elm are we talking about Stream Store?

#

@final isle only when the stream is online

final isle
#

@olive lintel thanks!

cosmic elm
#

@olive lintel Stream store and my profile, plus other things that use the same banner

weary mist
#

I haven't added that stuff yet, and I am not home to try it. I will try though when I do return to my place of rest

olive lintel
#

@cosmic elm do you click the submit button then save?

cosmic elm
#

@olive lintel I don't get a save button, it just changes when I click 'Submit' but doesn't stay that way

olive lintel
#

for example.. if you want to edit a Store item yo need to press Save always to record the change

cosmic elm
olive lintel
#

@cosmic elm oh!... to change it.. you need to go to Your main Dashboard, in the left panel, choose Profile Page..

#

it's the "page header background"

#

on the right

cosmic elm
#

Ah, okay that worked

#

Why do I have the option to change it from the store if that doesn't work?

olive lintel
#

it's the beauty of the beta stage of the page. 😉

#

please report it to any SE Staff or champion.

#

this is the correct way to have an amazing web site (when the users encounter these errors)

misty wagon
#

Platform will detect if stream is online/offline. No point hugging lurkers anymore. Allthough there are still able to gamble are there points away. Also your timers will fire according to your offline settings

#

Thanks for the help @nanito. You've been promoted to help me with sugarcoating the 🍩

restive lantern
#

I want a mocha and a donut FeelsBadMan

final isle
#

@misty wagon how do you start and run giveaways through this bot?

restive lantern
#

@final isle !giveaway start then !giveaway stop

#

or you can just put a time and it'll be auto

hollow zinc
#

Penises OMEGALUL

restive lantern
lusty yacht
#

That's funny

#

Anyone change to streamelements from streamlabs overlays? Streamlabs isn't always showing alerts but I'm lazy and don't want to switch lol

olive lintel
#

hi.. I did

#

everything is working (sound included)

#

@lusty yacht use the import tool in top right ... My accound --- integrations and import... streamlabs

lusty yacht
#

That's it? Then replace the browser stuff in obs?

olive lintel
#

yep

#

that's it

lusty yacht
#

..... well then

olive lintel
#

😉

lusty yacht
#

I'll do that, thanks lol

frosty lantern
#

If anyboday needs support gimme a holler

edgy kindle
#

^

#

Same

frosty lantern
#

^ same

restive lantern
#

For your ref tomorrow: @hollow zinc can confirm, one of them updated as expected. The copied version of that overlay that i edited further for a diff composition SAYS it's 1600x900 now, but it doesn't adjust the size of any widgets, it only crops. The original overlay I created (not a copy) resizes correctly with the instructions you gave me (e.g. also resizes the widgets and positions correctly to new res)

in the new "900p" version - even if i remove a widget and re-add it it's still added at 1080p res.

In the screenshot, you can see both the original overlay (gameplay), as well as the "copy" (cam/queue screen). Both have been edited to 900p from 1080p, but only one of them took the changes:

hollow zinc
#

Only the canvas size changes, the widgets remain the same @restive lantern

restive lantern
#

incorrect - the widgets changed on the original one (as you can see in the screenshot)

#

if that's not meant to happen, then it's a blessing that it does!

hollow zinc
#

Widget size doesn't change. But when you resize the browser source in your streaming program

restive lantern
#

because that's the point is i dont' want to spend ages rebuilding it

#

it's not resized in my streaming program, they're both added the same way ;/

hollow zinc
#

I'll look into it tomorrow. Maybe there's something im missing in your explanation cus it's already 2.24 AM ResidentSleeper

restive lantern
#

lol that's why i said for your ref tomorrow! go to sleep sheesh

hollow zinc
#

Yup. Enjoy streaming, gn! 👋

restive lantern
#

night!

#

Also re the multiple instances of bit cup - user error! NOT an issue if "keep in source mem" is checked. It must have been refreshing when switching scenes ^^

#

However, copying actual customized widgets would be incredibly helpful if you just want certain things you've already customized to fit your brand added to multiple existing scenes

frosty lantern
#

Yay ya got it

upbeat topaz
#

Anyone happen to have an update about how the timers should be working (and why they don't work properly)? 😃

edgy kindle
#

The timers dont work?

upbeat topaz
#

Nope. I ran a 3.5hr stream last night. The 2 timers never fired once.

edgy kindle
#

How many chatters did you have

upbeat topaz
#

When testing them in offline mode, only the timer with the highest minute timer would fire.

#

I averaged 3 people during the stream, and the chat was fairly busy the whole time.

edgy kindle
#

Hmm

#

Whats the timer set to?

upbeat topaz
#

10 chat lines for both. 20 min for 1, 25 min for the other.

#

Offline mode disabled.

edgy kindle
#

Okay so if its anything like Nightbot's; 10 lines of messages need to happen within a minute and then after 20 minutes one should turn on and 5 minutes later the next one should proc

upbeat topaz
#

That part isn't like nightbot.

#

During offline testing, I was able to setup a 1 minute timer, with 2 chat lines.

edgy kindle
#

@turbid reef Can you weigh in on this

upbeat topaz
#

I did 1 chat line, waited 3 minutes, did another.

#

Then within that same minute, the timer fired

#

When doing offline only mode (with no chat lines required), I had a 2 min and 5 min timer. Only the 5 min timer was firing every 5 min.

crude crypt
#

How do I make it where if some one cheers 71 bits in cheer1s it dumps all 71 bits into the cup

weary mist
#

that is not implemented as of yet

crude crypt
#

okay thank you

snow zephyr
#

hey guys, is there a way to delete all leaderboard entrys with 0 points?

upbeat topaz
#

Not at this time from what I saw.

#

You can reset the points, but that is it.

weary mist
#

i believe that is in the works

snow zephyr
#

I have 121000 positions, where do they come from?

#

ok, so would be cool to get rid of them one day 😃

edgy kindle
#

@snow zephyr Did you import from revlo?

snow zephyr
#

yes

edgy kindle
#

My best solution for that would be to Wipe your leaderboard and open the import.cvs file in a program and clear out all the entries you dont want and then import

snow zephyr
#

but you cant wipe the leaxderboard, only reset

edgy kindle
#

Reset would wipe it wouldnt it?

upbeat topaz
#

not delete the users

edgy kindle
#

Oh

#

well then...

snow zephyr
#

no and the 100k+ users dont come from revlo, they are in streamelements

minor kindle
#

Did you guys just change the way slots work? 😄

weak schooner
#

Ok so I added Streamelements to my buddies twitch account. He is trying the songrequests, but nothing is being played. He streams through the PS4. Does he need to sync his PS4 & Youtube account before it will play? The songs are in the queue but doesn't look like anything is playing.

weary mist
#

It plays through the website, so if you ha e the site open, it will play the music.

weak schooner
#

It's going through the PS4 though.

proud trench
#

Is there anyway to have the alltime leaderboard public instead of current?

weary mist
#

You would have to stream the ps4 through a device to a pc or laptop to get the overlay/ music requests

#

@proud trench xnrthat is a request in progress

proud trench
#

Alright, thanks 😃

weary mist
#

@weak schooner I'm not too experienced in console streaming, but as far as I know the only way right now to do SE song requests on console would be through a capture device. Which would allow a lot more options for his/her stream anyways

proud trench
#

capture card and obs would be best option for that

weary mist
#

^^^^

#

I think next year I'm going to invest in a capture card and do a dual pc stream. I have a decent laptop that could do it, would free up a lot of resources from my gaming pc

#

Lol, I say decent, when next year it will be 5 years old, lmao. And I have already had to take it apart, and glue the housing back together, lmao

proud trench
#

I only do console streaming rn, i use the elgato.... I wish I had a good pc to game and stream with 😦

weary mist
#

But 🤷

#

@proud trench believe it or not, but you can get a decent enough one to stream for around $800-$900. I got mine last year, and they make a better one now that costs around the same.

#

I wish I waited like a month, lmao... I could have saved a bit of hassle and upgrading

#

I habe already upgraded my ram and just yesterday my processor. Well worth it.

#

I played and streamed doom yesterday, smooth as butter. I was in heaven, haha

proud trench
#

Im hoping to get me one soon, I want to play battlegrounds

weary mist
#

Pubg?

#

I am looking at buying that either this weekend or next paycheck, lol

clever mango
#

I'm not understanding what the "levels" are and their purpose? Can someone help me out?

#

found it in the commands section

#

also in user management

weary mist
#

So, from what I can tell, it's going to have more usage later. Right now, you can only use the presets. 500 is mod, 1000 is super mod

sterile orchid
#

Outta curiosity has anyone heard of Boggzbot?

weary mist
#

It's useful for setting supermods in chat. Hopefully, later, you will be able to set custom user levels and then user those levels to allow special commands

sterile orchid
#

or do you think its just a renamed bot

weary mist
#

Nope @sterile orchid. It could easily be a renamed one, or just some obscure one, or a homemade one

clever mango
#

what channel did you find the bot in?

sterile orchid
#

SkyHook - creative/irl

#

was just curious

#

never came across the bot name before

#

but then again renaming bots for $5 is productive af xD

clever mango
#

yea it's probably a custom mod bot

sterile orchid
#

ye anyways thank you 😛

weary mist
#

Yup :)

vivid trail
#

One of her mods is named boggz7

sterile orchid
#

so should have scrolled down xD

#

Thank you Saucy

weary mist
#

;)

clever mango
#

difference between mod and super mod?

weary mist
#

Supermods you would give more delicate commands

#

Like being able to give bonus loyalty points

#

Or any other command you wish. It is all customizable in the chat commands page.

#

If you go there, you can see some of the default commands and how they are set per user.

clever mango
#

so it's mainly for command permissions

#

got it

#

thanks

weary mist
#

Yup :)

olive lintel
#

is it normal to have so many cef-bootstrap when I use the overlays? (3 in total)

crimson granite
#

Hey everyone! It would be nice to re configure the layout of the dashboard. I would like to pop out items, or move them around. I do live improv drumming on Twitch, anfd will be using the dashboard to see realtime events. I want to see the follows, tips and bits, but need to see the recent events next, not the stats box. Streamlabs let us pop it out, which was so nice. Please get that feature in there, unless it's there now, let me know. 😃 so far I am LOVING this!