#helpdesk-twitch
1 messages · Page 49 of 1
those are given automatically, I believe?
yep
Sweet.
its pretty awesome, especially the bits/tips bonus you can give. you set it per dollar, and I am pretty sure it still gives per penny. people could essentially "purchase" your your currency
Noticed that. You can give followers a 1 time point bonus for the follow. I wonder if they unfollow and refollow, if they get another bonus.
Same with being re-hosted.
Nope. Bonuses happen only the first time
Ok. When it comes to re-hosting, is it once per stream or once in general?
I think the hosting comes when they host the channel, but not auto-host (as far as I can tell).
@hollow zinc for the hosting, is it once per stream session?
Ok. Surprised hosting isn't a per-stream thing.
its essentially per stream 😄
Provided the stream is longer than the cooldown, or they don't run a couple smaller streams in between cooldowns. 😃
thanks nuuls
please please please have Kappagen ignore your bot, every !slots just pointlessly tosses a bunch of emotes on stream, ore make it an option to add certain names to ignore
hey is yeti there
I gotchu bro
I need support with stream elements preferable in voice is it okay if I join?
you should be fine to join. I would try to help, but I don't have access to a microphone atm
For the timers, once the chat lines portion is met, then the timer message appears right away... or does the online / offline timer run first, then sends the message?
@upbeat topaz I am pretty sure it respects the timer first then checks if the chat lines are met
ie - after 30 mins it will want to trigger the command but checks if there were enough chat lines to actually execute it
Hrm ok. So if the chat lines are not met, does it wait for it to meet or does it start the 30 min timer again?
I was hoping it would wait for chat lines to meet, then run the timer.
Good afternoon, everyone. Sorry to just jump in but my song request playlist is only playing the first song . Any idea why?
Hi friends, I'm working on setting up StreamElements and I'm trying to create commands where viewers can spend their points, specifically I'm having trouble where a single command will take 300 points from the person using the command and give everyone else in the channel 100 points
@hearty peak you on?
@regal roost that is a known issue, they are working on that
or someone who can help me with setting up a response for buying a "ticket" for a giveaway
@viscid ingot I know that is on the list to be added as a default command
What's up?
just trying to remember how you said to set up the giveaway entry
I have it written down, give me a second Games James
Go check the default commands list that's where t was
!giveaway start everyone Kappa 60 20
that starts a giveaway, everyone can get in on it, they say Kappa in chat to enter, it lasts for 60 seconds, it costs 20 points
so i do monthly ones and want iot to cost 1000 points how would i set that up?
add how amny seconds are in a month? lol
lol, i was just thinking about that, and it also depends on the month and when you start it
the other way would be to do a store redemption, where you would just clean those out once a day, add them to a spreadsheet, and have some online thing pick a random winner
you can set the redemption to not do an alert
Is there a way to make a redemption for loyalty points sub-only?
I think there is a way, give me 3 minutes
you can change the chat command !redeem to subscriber. as far as rescricting the actual store, I know there have been multiple suggestings on putting in user level requiorements
but I don't want all of the redeemables to be sub-only, just a few options.
Ok, sounds like this is already a feature request.
check out the http://www.tricider.com/brainstorming/3HdiALda4Zp and vote for features 😃
thanks! Will do.
With Revlo going away and people looking for replacements, that is one of the core functions available for revlo redemptions.
yeah, I know at least half the suggestions on the list are things revlo does, haha
If they get those going, they will be the top choice when revlo finally shuts off the servers
I miss my !contests
There is a big effort ongoing to have Revlo features done before the shutdown
^^^^^^^^^^^^^^^^^
is there a walkthrough on the modules, not sure how to implement them
raffle, duration and maximum amount. how do i interpret this because i dont understand the explanation its giving
so, the raffle is like giving away points to someone random. Duration is how long you want for people to enter (in seconds), and the max amount someone can start a raffle for (your mods/super mods)
and max amount of points? is that the giveaway amount?
in a way, yes. The max is the most someone can give out in one raffle. If you set it to 500, then your/your mods can't start one for 1000 points, or 501 points, or 3000000 points
There is no function to set the giveaway /keyword raffle to pick 2 winners, right?
not yet @worn pivot
Not yet Kyena
thanks 😃
@tawny wadi, its unlimited tickets, people join by typing !join. the bot automagically has that set up
another option is !giveaway, which isn't a module, just a default command
!giveaway start everyone Kappa 60 20 for example: start-> starts the giveaway, everyone-> everyone can join, Kappa -> thing people have to say to get entered, 60 -> seconds giveaway will last, 20-> cost to enter using command set previously
really should set up that explination on a hot key with how often I say it, lmao
I hope that it will have other options. otherwise, its 3600 seconds per hour
For commands that you can assign points to, that's loyalty points that someone would use to issue the command?
@weary mist command for time left in raffle?
ooh, that is a good one. it looks like there is a bot command line you can edit for time remaining, it probably does a time remaining every so often depending on the length of time in the raffle
just a test one I ran, but:
didn't need prompting, just said it
The bot announces 3 times between the start and end of the raffle
said at the quarters
ah, that is a giveaway, that is a different command
oh i see
the raffle is !raffle
so raffle has time but giveaway does not?
yeah, I will suggest that feature
don't forget to vote for features http://www.tricider.com/brainstorming/3HdiALda4Zp
@oblique briar Do you still need help?
How do I see my bit alert?
I'm in Voice if you need halp
@crude crypt make sure you have the Alert widget on the overlay set up, it should pop up using that
okay, is there anyway of test the alerts?
^
@weary mist voted
ty 😃
if im setting {points} in the raffle settings module where do I put the number
is it {100points}
so with raffle, it defaults to what you put into the max. if you want to raffle less than the max, then you just do !raffle (number)
aka !raffle 100
Thank you
np
is there a way to block moderators from certain commands?
i haven't assigned any yet so I can not test
its just a quesiton
yes
in the commands section, you can edit the command, and put which level the user needs to be able to use it
aka, everyone, regular, mod, super mod, broadcaster
and the hierarchy is that order, lowest to highest
Hi! So, I something came up in my channel today.
I have a short global cooldown but a lengthy user cooldown on my '!redeem' command in my bot.
Users can troll my channel and work around the user cooldown by going directly to the store and purchacing items outside chat.
In store items can only be set witha global cooldown. Is that something i can fix? Am I doing it worng?
@tawny wadi By the way be careful with your username; Riot is the name of a company
that is a good suggestion Wrigglemania, as far as I have been able to tell, the only way to set the store cooldown is in the settings of the item, which I am only seeing global
you could also increase costs, increase global cooldown, decrease point insentives
also, get them addicted to gambling, lol
!roulette is a great way for them to waste points without you getting spammed with alerts
I noticed that if you disable part of a timer (online or offline) it still shows the # of minutes in the timer overview. Might want to add an indicator to show if part is disabled, or change the disabled # to n/a etc.
My costs are all pretty balanced. The only real issue is being able to troll via using the store and working round my sexy sexy hardworking chat bot
yeah. I know they got their plates bombarded once revlo made their announcement, but we can always add it to the list 😃
Ya
@edgy kindle thanks for the headsup
While im asking about things... the sound effects play button covering up my artwork still kills me. I LOVE SE SO MUUUCH THOUGHHH!!!
Also RIP Revlo.
I like the online vs offline timer options though. This way I can test stuff in the chat when not streaming and not have to worry about SE spamming stuff in it.
the way you snipped that, lol, looks like a goold ol' poloroid
Hrm... if I turn off online & offline minutes for a timer, but keep the timer enabled... does it just send the message once x chat lines have been made?
can tips be given and the tipper receive points?
@tawny wadi Yes
@tawny wadi under loyalty rewards
Under your loyalty point settings you can set the amount they get per 1$
@weary mist Gotta learn to be faster
lmao, I beat you on all but the last one 😛
nope
- You said Loyalty Rewards
- I gave them a full description on where to go
- I showed the picture for the tip bonus first Keepo
but good timing, I have to run
suggestions for rig% on roulette
Does the sub only box for the emote explosion work for gamewisp subs?
http://puu.sh/w7VH7/1d9621b7c9.png
Running into issues with resizing the AlertBox
My image lost its color
and the alert is weird
@tawny pivot Any clue?
@hollow zinc Can take a look for you quickly 😃
Okay and as for the size?
click one of those to see it in action
and as for the size
just click and drag the black square in the bottom right corner to resize it
or make the font smaller
Ah okay. was at 42 and this is 30
http://puu.sh/w7VWA/598d22fbcc.png
Is there a way to make the notification start on the right instead of left?
and Im guessing play with text margin to get it where I want?
yeah to move it from the top/bottom
okay and is there a way to display a backdrop that drops down
Does the sub only box for the emote explosion work for gamewisp subs?
Like if I wanted http://puu.sh/w7Wiv/842ab5d560.png to drop down per notification but also display seperate icons per notification
@edgy kindle what do yu mean ?
What I was looking to was
http://puu.sh/w7Wov/71a218e124.png
This is my layout; and I was hoping to have the live notifications drop down on a board(like the previous picture) but each notification(follower, sub, bits, tip) have their own icon like the heart for follower I displayed in the alert
I am meeting with a streamer who is having issues adding Super Mods
we are in need of help
@edgy kindle Anyone?
@turbid reef can help with the bot
@split panther THe only thing I can tell you is 1. Make sure he's typing your name correctly
2. make sure whatever command you're trying to use is enabled in the default commands
Ohhhhhh Alright
@split panther
http://puu.sh/w7WAc/508e789d76.png
^the greyed ones are disabled commands.
@split panther It would also help if the owner of the stream was here seeking help rather than one of the mods so he can be walked through what to do
@hollow zinc Few posts up
I dont understand what you mean
So I have a question about a command I used to have for Ankh bot. it was the !highlight command. It saved the time stamp from when it was used to a text document on my computer so I could go back and highlight it after the stream. this was the command line: $savetofile("C:\highlights.txt","$time- $uptime - $msg","Highlight timestamp saved! :D","Failed!") would something like that work for this bot?
Thanks for the support Everyone
@hollow zinc
http://puu.sh/w7Wov/71a218e124.png
This is my layout; and I was hoping to have the live notifications drop down on a board(like the previous picture) but each notification(follower, sub, bits, tip) have their own icon like the heart for follower I displayed in the alert
I want the alert box to drop this down http://puu.sh/w7Wiv/842ab5d560.png
when new alerts come in below the game box(the "Starting Soon section")
and would like to make it so each notification(subscription, follow, host, tip, bit) has their own icon to display such as
http://puu.sh/w7Xku/877538aa33.png
We got it working now @edgy kindle Thanks for the support
@split panther What was the issue?
yeah
@edgy kindle IDK but @weary mist had the streamer do this and now we are good !level idahostar8390 reset
!level idahostar8390 1000
@edgy kindle you would need to create an image and set it as a background to the alert
So I would have to create multiple backgrounds for the notifcations each with a different icon @hollow zinc
Yeah
Hi! Is there any way to have the streamelements bot auto join when a streamer goes live and then it auto leaves once the streamer goes offline? Or does one have to do it manually from the streamelements page?
Why would you want to do this if you dont mind me asking?
The points only calculate when the stream is active, doesn't it?
Thats correct
I'm helping a friend of mine set up this bot, and she doesn't want lurkers to gain points when the stream goes offline.
Oh, I guess that solves it. Thanks!
@abstract eagle That doesnt stop people from gambling points when its offline though
if you have it enabled
Thank you so much!
suggestion: add tags/filters to manage overlays
@tawny wadi #💭︱feedback-and-ideas
#💭︱feedback-and-ideasadd tags/filters to manage overlays
Also, if I'm a super mod in a stream under streamelements, how do I get access? I can't find anything.
@tawny wadi You have to click on the #💭︱feedback-and-ideas to go to the channel
@edgy kindle got it, thought it was a repost to the channel
hey guys, does streamelements only work with OBS or can I use Xsplit as well?
yes, it should work fine but we highly recommend OBS studio 😄 @snow zephyr
It seems like there is a problem with the chat widget in OBS 0.659b. The text is showing in the overlay in Chrome, but when it's in OBS it shows the connecting text and then doesn't show any of the chat
I know it's a depreciated version, but OBS Studio doesn't work for my friend
my friend was having this problem earlier
try reposting the overlay link
in browser source
That didn't work
and he tried restarting obs?
I'm checking it on my PC too and it's the same, so it's not a local issue
No worries
Just created a new scene with nothing but the chat widget and same issue
@unkempt oasis May I ask why you're using such an old OBS?
It's the only version that works with his Internet
"with his internet"?
Yeah, I'm not sure exactly what issues he has with OBS Studio, but it hasn't worked for him
Did your friend not configure the output settings right?
I think it's something to do with the minimise network latency that was in OBS
Studio implemented it differently and it lags for him
OBS Studio 19.0.2
Output:
■ Simple
■ Bitrate 3000
■ Audio Bitrate 160
■ Encoder Preset 'Very Fast'
Operating System
■ Windows 10 x64
Internet Connection:
■ Down 8MB/s
■ Up 5MB/s
These are my specs and OBS Studio works fine
@unkempt oasis Is his stream lagging or his computer?
If its his stream thats lagging he probably just needs to lower the output resolution
Non-partners shouldnt try streaming in 1080p
Stream lags. He streams 720p@2.5Mbps
Whats his bitrate
2.5Mbps
Tell him to lower the video bitrate on studio to 1700 and that would probably help
Binding to an IP might help too
When you bind to an IP you can choose to opt into Low Latency Mode
I also highly recommend attempting with the new OBS. they have a beta thing that will try to set up your network settings and rates for you based off a few tests
@unkempt oasis also check what his processor is up to. Having a lot of sources proved an issue for me with OBS as it would max out my processor, and then stream would get choppy because OBS was secondary to game
there are a lot of ways to manipulate OBS to fit a system, lol
I'm getting him to try Studio again
I love my OBS, I will help any way I can to get him running 😃
@unkempt oasis OBS Classic is no longer supported by OBS itself. Best to use Studio.
@misty wagon Its not Rev having issues; its his friend(which is honestly who should be here asking for help lol)
/Shrug He has Studio installed now, I've done all I can
@unkempt oasis You could tell him to join here and get help?
Probably could, but I'm just after getting into bed, so it can wait until tomorrow 

So much for I've done all I can Keepo
Heyguys on support chan ! Quick question, i see that i can invite SE bot on my channel but i don't an option to link to my bot account, should i dig deeper or is it not available ?
as far as I know, you can only invite it to chat so far
I believe it is on the requests list
@solar brook Do you mean renaming StreamElements to your bot account?
If so that feature is not in and most likely would be a paid-for feature in the future according to the tricider votes
Ok good to know
yeah if that gets added itll be a paid for feature
Would definitely pay for it
Thanks @edgy kindle @ancient prism @weary mist
No gonna watch a series, bbl 👋🏼
@rose kettle are we making that a thing now
STREAMLYF
right
It's a thing Kappa
you mean 
PogCamp
I'm gonna go chill now. My head hurts. And i need energy for tomorrow. Gonna be a woman for 12 hours PogChamp
you gotta get rid of
and just join servers
Goodnight ❤ Kappa
have a good one
Wait why did I see that emote @ancient prism its not showing on server emotes
Nitro comes with its own emotes?
I guess we're gonna have to update the alertbox a little bit 
@misty wagon That doesnt change the size of the bits
@hollow zinc and one small issue Ive seen is chatbox widget doesnt wrap text
Good to know, will be fixed. Thanks
I'll use Streamlabs Chat overlay until you guys can get that fixed since i'm going live tuesday lol
My bits are tiny! 😇
picture?
we know
oh gawd hold on
im gonna meme all over this
The tyranny of normal-sized food is OVER. Watch Full Episodes: http://asw.im/7HSnza SUBSCRIBE: http://bit.ly/AdultSwimSubscribe About Rick and Morty: Rick an...
On cellphone, sorry. Will be back at pc later
little bits
we got tiny food tiny lasagna oh shit we got tiny people little bits
little bits
@hollow zinc One more question; Follower goal; Is there a way to make it read from your channel follows?
it reads from there
whenever you get a follower it increases a variable that the widget uses {count}
But I want it to read my current follows/overall follows not just what i've gotten since using SE @hollow zinc
Okay now I'm really confused
http://puu.sh/w86Lw/ab8dc04a88.png
it was just at 3/25 a minute ago
it literally doubled my followers
Is that a hidden feature?
Yeah I just located it
Awesome 😄
Good to know you can change those
OBS is looking decent now
http://puu.sh/w876v/d24cfd861c.png
Looks great!
Launching bandwidth test real quick
Anyone available to help in voice chat?
What do you need help with @drifting sluice
Overlay isn't working
Have you read the startup guide?
Someone walked through it with me earlier from here but he is streaming now
I see emote blast but not alerts
You have to manually add the alerts box
In your Overlay Editor click the Widgets tab and scroll until you found Alerts and you'll click the button to add it
Yes I have it on
It's not showing up in my browser source windo
Sound is there though
Did you save the overlay after adding it?
Yes
The alert sound is there, the actual pop up pic isn't popping up, the emote blast does
Got it never mind thanks
Bye!
Is there a variable like $(touser) ?
If not, there needs to be for shout out commands
Have you checked the variable list?
If you dont mind, use a code box to give me an example of what you're looking for
I have, and I can't seem to find one that matches what I'm looking for, but I may have overlooked it
What do you mean code box?
Check out ${1}, they are playing ${game ${1}} at https://twitch.tv/${1}```
Something like this
Oh
If you click New Command They have a list of pre-made command templates
I'll check it out
Essentially ${1} works in a command like !hello ${1} ${2}
would output
Text1 Text2 when filled in
So ${1} would be the touser variable
Thank you very much
其中有两个逗号,应是给出了两个参数,为什么只有一个{}??
^^ Which has two commas, should be given two parameters, why only one {}? The
Hello everyone, how do i link Gamewisp sub notifications to StreamElements
@misty wagon ^
If anyone needs me i'll be checking out the Starbound update Kreygasm
do you mean
@edgy kindle
@ancient prism No because on Twitch it's no longer KreyGasm it's Kreygasm
that is what mine said
@ancient prism Better
I've been playing around with the songrequest feature and seem to have an issue unless I'm missing something. I've linked a playlist from Youtube to play when there is no request in the queue but it only plays the first song. It won't start the next one in the playlist?
that is a known issue, they are working on that part
Thanks for the quick reply!
@fleet oxide Looks like noone online that can answer your question son, I'll pick it up in the morning if noone answered by then
To elaborate, how the intergration triggers, not the import itself. I honestly don't know seeing it's so new/beta
Do Super Mods on StreamElements have the same power as Revlo? To be able to go in and set everything up for the streamer...
So for now I would have to be able to login with their acount in order to do that?
Yes but it's advised that you just wait until the feature is added or have the streamer come here and request help
sure what are you needing help with it?
slots is a predefined gamble command. depending on what emotes the bot puts into the 3 "slots", you win/lose
!slots will do the default minimum
!slots 100 will bet 100 if it is above the minimum
100% would be even chance for them to win or lose
80% would be more like a 40% chance of winning
hey so how do i get the redemptions to play the sounds and images on my stream?
where is the URL for OBS embedding?
You need to create an overlay
90 would be closer to 45
Once you create your overlay you need to Save the overlay and then click the Launch button
copy the url and then paste it in browser source on obs
o
I'm mod at a streamer's twitch channel who used revlo for loyalty tracking and rewards. I got to know about StreamElements when watching one of the other streamers I follow. Had a quick look at StreamElements today. But is it just me or is the leaderboard just the current leaderboard instead of the all-time leaderboard?
Revlo had an all-time leaderboard that wasn't affected by bonus points etc which gave you a nice overview of the most loyal viewers.
"This is the all time number of rainedrops collected, not including changes from bonuses, gambling or contests."
there is an all time leaderboard as well
can you send me a screenshot of the overlay?
can a make specific widgets for each redemption
what is the point in adding the soundsa nd images to redemptions if u have to do it all through widgets anyway?
http://puu.sh/w8gBN/91512b8de7.png
Example of what it'll look like
I have the background image "invisible"
so where do the redemption sounds go?
"The alert settings apply only to items of type Stream perk that have Redeeming this item shows an alert enabled."
i already uploaded a bunch of sounds for different rewards
there is an all-time leaderboard like revlo? What am I missing cause I can't seem to find it?
@fiery adder yes, there is
on my stream store page
@lyric juniper The sounds play for different rewards however if you have the type set to Stream Perk it will play the overlay sound
i want the users to be able to buy sounds in the store that play in stream
yeah, that part works great. I have it in mine
so i should use stream perk not the sound one?
you can use both
If you use the Stream Perks item type it will only play a certain sound
yeah @edgy kindle but that's for my own channel? How can I, as a viewer, see the all-time leaderboard of a streamer I follow who uses StreamElements?
if a user was to go to my store and click buy on one of the sound alerts I set up would it show up on streasm or not?
i dont want to use that store redemptions widget
i want to use the ones i uploaded to my store page already
You're misjudging what I'm trying to show you @lyric juniper
@lyric juniper Ive given you the answer you want but you're not understanding
any viewer can see it
yeh its too complicated revlo was simple
i have no idea how to get my store rewards onto my stream
lol, iots the same as revlo
I loved it because it didn't take into account any gambling and bonus drops
you just have to have the alert widget on your overlay, and it will play when someone purchases the item
for me this store redemption widget is the same alert no matter what award you buy
i want a single alert per store item
@fiery adder Ill add it to the feature request list, it should be easy
@lyric juniper You need to set the item type to Sound not Stream perk
i did that
@lyric juniperthey are working on being able to have different pics and sounds for each alert
its still a work in progress
so this basic feature doesnt exist yet?
so why did it ask me for sounds and stuff in my store
where are the sounds played?
only to a single user who redeems it?
the sounds work
if you are doing it as a sound only redeem, it plays in the store redemption widget
Test it yourself
you just have to have the overly setup as i showed
i want a user to buy a sound and for it to play on stream
im making a gif for the store
but the sound should play for all users?
^
are you looking at the editor?
cool, you're a streamelements developer @weary mist ?

@fiery adder haha, i wish. But i have been helping, and adding to the list they have running at the pinned link
@lyric juniper can I get in a voice chat with you?
it might be easier if I can talk to you
um
this is my preview overlay right?
delete that
nice @weary mist 😃
why
its got things in it people shouldn't have lol
That contains your streaming API for SE
well heres my store then
if u buy something on it
nothing happens on my preview
try to put it onto your streaming software, and have it on
make sure you have saved the overlay
but how can the program even know where to display the image
i havent set up how big i want the iamge or anything yet
You have to do that in the overlay
and on revlo I could display text next to the image with the username who redeems it
it has all that set up, just add the widget
but there is no option in the overlay to add store items
STORE REDEMPTIONS
Can you join chat please
thats for all store redemptions
ive got that
but it is still not gonna let me change the text based on what item is redeemed
lul the user already knows what item they redeemed
What you name the item is what is displayed
I want special messages to show up for each item
give example
You should have just said that in the first place instead of giving us the runaround
@weary mist He wants it similar to the !roulette thing where different messages show based on the items
@lyric juniper Have you tried putting the speciall message in the Item Name, and the item name in the description?
reverse psycology, lmao
ish
Dont think that would work if it requires variables @weary mist
it would have to be a preset message per item
heres how it works on revlo: https://i.gyazo.com/eb2551121cf13d527ac1ff8dad9cadd4.mp4
i guess u cant do that with this software
you can
ill make a gif to show you
so then we need to add it to the feature-requests
SE wasn't planning on Revlo dying, so they have been bombarded with requests. Hopefully something like this can be added. They have a lot on their plate, lol. Only like 9-10 total, and 3-4 developers total
and if a user types !redeem aww then this appears with a different sound: https://i.gyazo.com/4f621fb2c198af8c08c9b59ef589bd3d.mp4
thats how you would do it
this would post the {Photo} {name} then the {item}
play sound
lol this app doesnt even support basic fonts like revlo does
what do you mean
luminary that was was the first thing i did in that gif
thats why i already have a bunch of items viewers can buy that do absolutely nothing on the stream 😂
revlo lets you use any font on your PC
yeh but not the same font that is used in the game I stream 😉
did streamelements have roll dice to win points bot like this?( If viewer roll 1-10 lose 11-20 win 100 give points to all viewer)
so it wont look as nice
@lyric juniper Feature request the font then.
@edgy kindle its been requested, yesterday I believe. They said its in the works
IMO it doesnt matter what font you use as long as its legible
@narrow lagoon not yet but it is in the works
@narrow lagoon it has !roulette, which is similar. you can also set the "rigged" quality
coming in next two week?
if you want them to win 50% of the time, you sit it that way
they haven't set a time frame on anything, but they want to have a lot out for the final shutdown of revlo
from your gif luminary
will it show the image i uplaod to the store
each reward has a different image
It wont show that image as of now but that is in the works
@ancient prism Btw what do you do on league?
?
the "League of legends" talkshow overlay
How does the Twitter module work? DOesn't seem to be doing anything.
I can help when I get back if someone hasn't already I'm omw to a fire xall
@minor kindle after you activate it, make sure to go into settings, and put your twitter handle in the +follow spot, then it will follow you, and say what you tweet, when you tweet
you can also have it follow anyone else on twitter, and get their tweets. Just like it has twitchsupport and streamelements already on there. Its pretty cool
Alright, I figured it out. Thank you.
👍
For the curreny settings, can it only be "per 10 minutes" or is there a way to change that?
@timid yacht Its been requested a lot
@edgy kindle I would be on board with having a choice between having per 10 mins or every 1-9 minutes depending on what you prefer.
Good Morning 😃 iirc I talked to a few members here about switching off DeepBot but that I would really need the option to set custom sounds and welcome messages if a certain viewer enters chat. I think someone mentioned yesterday that this can be done via the Redeem system but I can't properly figure out how. Setting up the Item is easy enough but it would be a real pita to make sure the right viewer only redeems it. I can't see any name restrictions or such unless I miss something? The only restriction I can set it points but that would be a huge pita to have to give someone points just so they can redeem an item. Or is that what I would have to do atm?
I put my ID and bot to leaderboard ignore but me and bot still show on the list
someone here who can help me convert a nightbot command which is not working after an import
i cant update my loyaty section it keeps saying there's an error
What command are you trying to convert @gloomy skiff
I got two questions about Slot machine. 1. I set user cooldown to 500 seconds but after 3mins the command work again 2. Odds in Slot machine regular to 25 only or i can adjust?
You can't change the win chance for the slot machine in the settings, however, if you use less emotes that are winnable, that makes it easier to win.
_How rigged should the system be? _ this part is the % of points people win when they win
so for 80%, if I play with 100 points, and I win, I get 80 points. However when I lose, I lose my 100 points. And over time i'll lose less than if I win, hope that makes sense
Thanks
yesterday a viewer won 2000 points with slot machine, while i was perma loosing 
I've won a couple in @tight harness chat 
my chat really loves bingo 😄
good way to discover some emotes I didn't even know existed
😂
Darko is a slots addict 
Now i know the price of 3 Kappas 😄


different emotes has different odds?
Less emotes higher odds
More emotes lower odds
thanks
if it's wrong @turbid reef should correct me 
nuuls isn't online so no corrections will be made at this time
please try again later


@turbid reef status update : 
i am adding overlay " store redemption" and i have added into my obs. but when i test it, there is only alert sound notification and no image and words. how can i fix it? thanks
and the sound noti got overlapped(got repeated) even i have just add one plugin 😦
I am trying to get an overlay going, and for whatever reason it isnt showing up in Xsplit. I have narrowed it down to a resolution issue. I have my stage set to 1280 X 720. When I copy the link over to xsplit, the box is blank, and I have to try and resize it to get the images and alerts to show up. But it wont scale correctly when I do this. Any help would be appreciated.
@crimson granite I had a similar problem and I fixed it by choosing the text over the imagem overlay instead of text below the image which was causing the image to be resized no matter what
@gloomy skiff dm me the command or put it here, we will help you with it
Thank you @jagged fractal I will look at that right now 😃
@coarse karma probably a stupid question but did you actually add the store items?
@misty wagon thx but @unkempt oasis already fixed it for me 😃
@unkempt oasis 💝
Yeah thx again @unkempt oasis 👍
Np 👍
@coarse karma for the overlapping issue, be sure to check the "Shutdown when not visible" checkbox in your OBS source
- Get latest OBS Studio https://obsproject.com/download
- Build Overlay on https://streamelements.com/dashboard/overlays (instructional…
Here's my problem: I want to display the message that comes along with the tip scrolling in a 500px box. problem is, stream elements overlay doesn't update the stage of the message depending on its size. so what currently happens is, if I set, say, 500px for the stage, some donations work well, the longer ones will be cut. using a stage of, let's say, 2560px width shows the entire message but then on obs there's no way to have the message scrolling without having a big gap between the message's text.
Muxy does this rather well because it saves the messages to a txt file on your computer and obs just needs to get it with no predefined stage size.
to make it perfectly clear, this is somewhat how I want it to work but without the gap between the same message: https://media.giphy.com/media/qoDDQhekkyVe8/giphy.gif
trying to do some mod stuff in @lone bridge channel but !command isn't responding to mods
@willow mountain weird, i used it like 10 seconds ago, what was you command?
is the bot a mod ?
yes
does other commands work ?
oh yeah we're finding out nothing works... i'll get steph to check whether her mod list got wiped
@willow mountain check if the bot isn't muted 😉
I tried testing out the timers last night on my 3.5hr stream and none of them triggered. Not sure why.
@upbeat topaz how many chat lines have you set?
@upbeat topaz you can't trigger actual commands if you did that such as !command - I did that as well
The timers was for the bot to announce various things in the stream.
sorry, I am probably confusing you. I thought it might be that you did the same mistake I did. I used an existing command in a timer command which doesn't work 😃
There are no timers for delayed commands.
how did you set the timers themselves?
@upbeat topaz there is a 1 minute delay between timers
you might wanna check if the durations don't overlap
^
The timers have a 5 minute separation between them.
One is 20 min, other is 25 min.
That defeats the purpose of having the bot not spam a slow channel. 😃
true, but at the same time, you are sure that the measseg is sent if nobody is talking, but that's p to you
timers need some docs imo
yeah I agree - especially since they are different on SE than in deepbot
they should also be randomized automatically
but I think there is an official request for that
I just setup a timer for 1 minute offline and 0 chat. will see what happens
The offline timer works with 0 chat lines.
So the bot isn't counting the chatlines I am guessing before doing the timer.
Well, never realizes that chatlines = x
probably, i've set it up to 0 because their is either an issue with it or i'm to dumb to understand how it worked ^^
There's nothing to not understand. 😃
2 timers. offline (not streaming) and online (streaming)
I had online timer enabled for 5 min, offline for 1 min. the offline was working.
maybe the chat lines only works when you're online
I was online last night. 😃
Tried the timer again, with online portion disabled, and the offline timer was still running. Looks like there's something wrong with how the bot keeps track of chat lines to do the timers.
Hrm, well a 1 chatline timer works for 1 min offline.
Slowly raising the chatline requirements.
Timer kicks in 1 minute after the chatline is done.
Hrm, 2 chat lines had the timer message appear within the same minute.
I have timestamps enabled in twitch chat to test.
Interesting. I was having some similar issues last night. It was my first stream with SE after switching from revlo. I had four timers set up and they didn't seem to be working. I switched to 1 timer and seemed to work ok. I'll keep testing in future streams. I agree that I believe the offline timer worked ok. I'll test more this weekend.
Well, I delayed the chat responses. I had it set for 1 min timer, 2 chat lines. 2nd chat line was created 2 minutes after the first. Bot then sent the msg during that same 2nd minute.
With the fixes to import from streamlabs, does this mean that i can get all my variations of donation alerts when i import? or do i still have to make them myself ? 😃
Tried 2 timers. 1 min & 2 min. only the 2 min works. Now testing 1 min & 3 min.
Next test after will be 2 min / 5 min timers.
I don't know how these bots and things work, but since StreamElements does use StreamLabs, is this something that needs addressing?
Tonight while tinkering with Streampro.io, a friend and I have discovered a very serious vulnerability in Streampro.io. If anyone is using this...
1 min / 3 min timers result... only 3 min timer worked. Now testing 2 / 5 min timers.
Dunno if already known but when the songrequests playlist queue is empty, i set it to jump to the predetermined playlist, but in the overlay it shows No Song.
@wide delta what do you mean? StreamElements doesn't use StreamLabs, or maybe I'm unaware of something
it just does the alert / tip importing.
If you sign up for the tipping, doesn't that go through StreamLabs? (Also, why I mentioned I don't know how bots work 🙃)
no, tips do not go through streamlabs, just through paypal
Okay, cool, good to know, I was sure I clicked on my tipping page once and it took me to a SL page...
yeah, we allow importing tips, but nothing more 😄
Okay, great!
OK so it ended up that a number of people set to mod/supermod in RGS's SE config had been removed, it must have happened since Wednesday morning because I was using supermod commands on her stream then
not sure if an update was pushed or some kind of rollback happened that might have caused problems
That's strange.
I did the 2 min / 5 min timers test. Only the 5 minute timer was activating in chat.
what are common timer messages? I have never used them before, but they seem like something I should use, lol
@weary mist "Feel free to follow me at <whatever you want>" "If you would like to support me, you can donate to me here <tipping page link>" etc
Another good one is if you are partnered with anyone, having a link to them. and if you have a Discord/Twitch server the invite links to them
is anyone having issues loading the websites? also all my alerts seem to have disappeared despite saving them in two separate overlays
Yeah, nothing working on my steam right now. commands are not working
seems like they started working again
@upbeat topaz I've done a similar test (with my stream offline) and it appears whenever I have multiple timed messages, only the message with the longest duration timer triggers. So, if I have three timers and one is set to trigger at 3 min, one at 5 min and one at 9 min, only the 9 min timer works. Seems like a bug?
That would be my guess.
agreed
is there a bug with the total follower widget? It is telling me that I only have 49 followers which is not true lol
I believe so, it is only showing me followers I have obtained since getting SE
same
@upper steeple @weary mist Thanks to Boxer/Darko I know how to change it
must know
wooooo thank youuu
that changes a lot 😃 super excited to get home from work, haha
are there going to be any changes to the cheer cup? Will it soon resemble the one from streamlabs, where the bits actually bounce and cause an explosion when something large drops in the cup?
Yeah, we'll update it soon
okay thank you
👌
@hollow zinc is the whole site down atm? i can't get anything loyalty related working
@hollow zinc and as i say that and test it again now its working lol
Slight turbulence 
haha
@hollow zinc Any chance to add custom cups?
I'm not sure @edgy kindle , @lean birch should be able to give you more info about the upcoming cup stuff
So far i am just using this for loyalty tracking and it sucks when it doesn't work right haha
loyalty tracking should be good, that is one party I haven't had any issues with
@weary mist If you read there was Slight turbulence with it a few minutes ago
@edgy kindle @hollow zinc Yes custom cups ( to a point ) should be a thing
@lean birch Awesome; I hope to hear great things about it
same!
@lean birch I'm hoping to make a custom cup similar to a game's Potion bottle
😮 can I get a skull glass? Lol
i want to allow custom sprite sheets too, so if you know what they are... think of all the cheer type customisations you can have 😉
😮 HYPE
but i have a long ways to go before that
true, but epic ideas
so much to do, so little time
By sprite sheets im guessing you mean like changing the follower icon and the tip icons?
yea the icons that drop into the cup
Awesome because while my icon is part of my logo its not my full logo
end goal is to allow you to provide your own sprite sheet, so they can be animated
again this is stretch goal, nothing offical
Well as long as I can have a custom cup the rest is just sand in the jar
or.... cup 
Jar.
glass
GET THE MEME
PUNS ARE NECESSARY
Get out 
https://www.youtube.com/watch?v=gRcj6CAhe7s
@weary mist
I wonder what's inside it? Right Click and "Save Target As" (or equivalent with your browser) this link MP3: http://www.mediafire.com/file/ymo2xbkngjt/I've G...
ITS A JAR
well, you said sand. not dirt 
But the jar is full of sand
lol, dirt
When he pours it out its sand
yeah, but he calls it dirt, so I am sticking with that
So I think slots is bugged or doesn't work as intended lol. I set it to 200 and people still lost everytime lol
But I'm going to leave it for now, everyone loses and then like once in 100 someone gets 2250 coins from it for only using 100 coins.
Yea, that's what I've been telling them.
Use roulette for easier, but slots for high reward.
there you go 😃
Is StreamElements having hiccups? It keeps dying on me. 😦
Slight turbulance
@turbid reef Can you tell me how !duels work? Ive tried using it with another viewer and the issuer always won
probably just unlucky 
is it 50/50?
yes
Weird..
ill try it with you @edgy kindle
works for me
https://i.nuuls.com/qOoV_.png
Hmm...weird
how often did you try?
We dueled like 10 times in a row and the issuer of the duel always won
You should go to Vegas.
lolz
Does the sub goal reset everyday or... ?
You can manually change it
@minor kindle
^thats for followers
but same location just scroll some
best thing ever, lol
I need help. The banner image won't change. I tell it to change, and it looks like it does, but when the page is refreshed, it's the default one again.
Question for your beautiful people. If we leave the bot in chat even if the stream ends, do viewers still get points?
@cosmic elm are we talking about Stream Store?
@final isle only when the stream is online
@olive lintel thanks!
@olive lintel Stream store and my profile, plus other things that use the same banner
I haven't added that stuff yet, and I am not home to try it. I will try though when I do return to my place of rest
@olive lintel I don't get a save button, it just changes when I click 'Submit' but doesn't stay that way
for example.. if you want to edit a Store item yo need to press Save always to record the change
@cosmic elm
@olive lintel https://gfycat.com/FoolhardyPerkyCaterpillar
@cosmic elm oh!... to change it.. you need to go to Your main Dashboard, in the left panel, choose Profile Page..
it's the "page header background"
on the right
Ah, okay that worked
Why do I have the option to change it from the store if that doesn't work?
it's the beauty of the beta stage of the page. 😉
please report it to any SE Staff or champion.
this is the correct way to have an amazing web site (when the users encounter these errors)
Platform will detect if stream is online/offline. No point hugging lurkers anymore. Allthough there are still able to gamble are there points away. Also your timers will fire according to your offline settings
Thanks for the help @nanito. You've been promoted to help me with sugarcoating the 🍩
I want a mocha and a donut FeelsBadMan
@misty wagon how do you start and run giveaways through this bot?
@final isle !giveaway start then !giveaway stop
or you can just put a time and it'll be auto
if you type !giveaway it'll give you instructions
Penises 
It's my test word
That's funny
Anyone change to streamelements from streamlabs overlays? Streamlabs isn't always showing alerts but I'm lazy and don't want to switch lol
hi.. I did
everything is working (sound included)
@lusty yacht use the import tool in top right ... My accound --- integrations and import... streamlabs
That's it? Then replace the browser stuff in obs?
..... well then
😉
I'll do that, thanks lol
If anyboday needs support gimme a holler
^ same
For your ref tomorrow: @hollow zinc can confirm, one of them updated as expected. The copied version of that overlay that i edited further for a diff composition SAYS it's 1600x900 now, but it doesn't adjust the size of any widgets, it only crops. The original overlay I created (not a copy) resizes correctly with the instructions you gave me (e.g. also resizes the widgets and positions correctly to new res)
in the new "900p" version - even if i remove a widget and re-add it it's still added at 1080p res.
In the screenshot, you can see both the original overlay (gameplay), as well as the "copy" (cam/queue screen). Both have been edited to 900p from 1080p, but only one of them took the changes:
Only the canvas size changes, the widgets remain the same @restive lantern
incorrect - the widgets changed on the original one (as you can see in the screenshot)
if that's not meant to happen, then it's a blessing that it does!

Widget size doesn't change. But when you resize the browser source in your streaming program
because that's the point is i dont' want to spend ages rebuilding it
it's not resized in my streaming program, they're both added the same way ;/
I'll look into it tomorrow. Maybe there's something im missing in your explanation cus it's already 2.24 AM 
lol that's why i said for your ref tomorrow! go to sleep sheesh
Yup. Enjoy streaming, gn! 👋
night!
Also re the multiple instances of bit cup - user error! NOT an issue if "keep in source mem" is checked. It must have been refreshing when switching scenes ^^
However, copying actual customized widgets would be incredibly helpful if you just want certain things you've already customized to fit your brand added to multiple existing scenes
Yay ya got it
Anyone happen to have an update about how the timers should be working (and why they don't work properly)? 😃
The timers dont work?
Nope. I ran a 3.5hr stream last night. The 2 timers never fired once.
How many chatters did you have
When testing them in offline mode, only the timer with the highest minute timer would fire.
I averaged 3 people during the stream, and the chat was fairly busy the whole time.
Okay so if its anything like Nightbot's; 10 lines of messages need to happen within a minute and then after 20 minutes one should turn on and 5 minutes later the next one should proc
That part isn't like nightbot.
During offline testing, I was able to setup a 1 minute timer, with 2 chat lines.
@turbid reef Can you weigh in on this
I did 1 chat line, waited 3 minutes, did another.
Then within that same minute, the timer fired
When doing offline only mode (with no chat lines required), I had a 2 min and 5 min timer. Only the 5 min timer was firing every 5 min.
How do I make it where if some one cheers 71 bits in cheer1s it dumps all 71 bits into the cup
that is not implemented as of yet
okay thank you
hey guys, is there a way to delete all leaderboard entrys with 0 points?
i believe that is in the works
I have 121000 positions, where do they come from?
ok, so would be cool to get rid of them one day 😃
@snow zephyr Did you import from revlo?
yes
My best solution for that would be to Wipe your leaderboard and open the import.cvs file in a program and clear out all the entries you dont want and then import
but you cant wipe the leaxderboard, only reset
Reset would wipe it wouldnt it?
not delete the users
no and the 100k+ users dont come from revlo, they are in streamelements
Did you guys just change the way slots work? 😄
Ok so I added Streamelements to my buddies twitch account. He is trying the songrequests, but nothing is being played. He streams through the PS4. Does he need to sync his PS4 & Youtube account before it will play? The songs are in the queue but doesn't look like anything is playing.
It plays through the website, so if you ha e the site open, it will play the music.
It's going through the PS4 though.
Is there anyway to have the alltime leaderboard public instead of current?
You would have to stream the ps4 through a device to a pc or laptop to get the overlay/ music requests
@proud trench xnrthat is a request in progress
Alright, thanks 😃
@weak schooner I'm not too experienced in console streaming, but as far as I know the only way right now to do SE song requests on console would be through a capture device. Which would allow a lot more options for his/her stream anyways
capture card and obs would be best option for that
^^^^
I think next year I'm going to invest in a capture card and do a dual pc stream. I have a decent laptop that could do it, would free up a lot of resources from my gaming pc
Lol, I say decent, when next year it will be 5 years old, lmao. And I have already had to take it apart, and glue the housing back together, lmao
I only do console streaming rn, i use the elgato.... I wish I had a good pc to game and stream with 😦
But 🤷
@proud trench believe it or not, but you can get a decent enough one to stream for around $800-$900. I got mine last year, and they make a better one now that costs around the same.
I wish I waited like a month, lmao... I could have saved a bit of hassle and upgrading
I habe already upgraded my ram and just yesterday my processor. Well worth it.
I played and streamed doom yesterday, smooth as butter. I was in heaven, haha
Im hoping to get me one soon, I want to play battlegrounds
I'm not understanding what the "levels" are and their purpose? Can someone help me out?
found it in the commands section
also in user management
So, from what I can tell, it's going to have more usage later. Right now, you can only use the presets. 500 is mod, 1000 is super mod
Outta curiosity has anyone heard of Boggzbot?
It's useful for setting supermods in chat. Hopefully, later, you will be able to set custom user levels and then user those levels to allow special commands
or do you think its just a renamed bot
Nope @sterile orchid. It could easily be a renamed one, or just some obscure one, or a homemade one
what channel did you find the bot in?
SkyHook - creative/irl
was just curious
never came across the bot name before
but then again renaming bots for $5 is productive af xD
yea it's probably a custom mod bot
ye anyways thank you 😛
Yup :)
Yep, custom bot that redirects to skyhook's website https://skyhookart.com/bot
One of her mods is named boggz7
;)
difference between mod and super mod?
Supermods you would give more delicate commands
Like being able to give bonus loyalty points
Or any other command you wish. It is all customizable in the chat commands page.
If you go there, you can see some of the default commands and how they are set per user.
Yup :)
is it normal to have so many cef-bootstrap when I use the overlays? (3 in total)
Hey everyone! It would be nice to re configure the layout of the dashboard. I would like to pop out items, or move them around. I do live improv drumming on Twitch, anfd will be using the dashboard to see realtime events. I want to see the follows, tips and bits, but need to see the recent events next, not the stats box. Streamlabs let us pop it out, which was so nice. Please get that feature in there, unless it's there now, let me know. 😃 so far I am LOVING this!



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