#helpdesk-twitch
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but theres work to be done D:
hello one of the admins could help me out with logging in as a super mod? i was already added but haven't figured out how to work it yet, thanks
ok thanks
Im guessing my question was pushed away?
Is there a way to offer sub-only prizes in your store?
@edgy kindle what was it?
So I was testing out the !lastseen command preset on my channel on people who gave me a follow but i never knew and I ran into a small issue.
http://puu.sh/w5J1j/431a7830bb.png
I should also note that on some of the names it simply filled in my name
http://puu.sh/w699F/671da9a4da.png
Never got any replies for that.
@edgy kindle i linked some higher ups to that earlier who will be on later
You linked Shadowboxer did you not?
@tired sonnet ill look into it when i get home if nobody else has yet. Im pretty sure you can
Try @ the staff
Repeat the question please
Out of curosity, since I've been fighting it all night, is there a way to have the overlay better fit OBS? I've been having the overlay not fit in OBS almost at all unless I adjust the width and height
The resolutions must match in the overlay and in OBS
Oh ok I'll look into thanks ๐
@karmic rivet https://blog.streamelements.com/1-minute-twitch-stream-setup-89a6c73c85b9?gi=8315c39a1ab7
- Get latest OBS Studio https://obsproject.com/download
- Build Overlay on https://streamelements.com/dashboard/overlays (instructionalโฆ
Hahah yup I just found my way there, I found it at one point but couldn't recall how to get there again
Thanks again ๐
so sorry im back now and rdy to get help :i @atomic hollow
The problem is that i cant inport my tips and stuff from streamlabs
i did ask @tawny pivot last nigth but dident get any respons on it
Is it possible to make "bits goal"?
We are fixing the streamlabs import tool right now, hope to have it available on Monday
@atomic hollow Nice ๐
would it be posisble for my tip count / total $ tipped to be reset? the tip system is recording deleted tips still which were duplicate tips that I added by mistake
@tropic apex Hey, you can edit the tips on this page :
https://streamelements.com/dashboard/mytips
You can update your session data by going to your "Activity feed" menu then on the right "edit session" (https://streamelements.com/dashboard/session)
Is there a way to only show the links to parts of the site we use on our profile and hide the ones we have disabled? i use streamlabs for tips and nightbot for songrequests, and it'll cause confusion if there's sections for that on my streamelements profile too
That's a lot of tools, knowing SE does it all ๐
Im confused with what you mean @sleek ember
Which links are you talking about ? The one on your profile page here :
https://streamelements.com/co6studio ?
(that's my profile)
the one on the left ?
or on the top menu
@buoyant hull exactly, the profile page my viewers see ^^
there's the icons for song requests and tipping up there, is there a way to hide them if you have both disabled?
or at least add a note to it that leads to the bots I use for it
brb
May i ask you why you want to keep several tools ? Isn't it a bit complicated to manage in the end ?
i can't find the option you are looking for. Maybe someone else knows the answer.
yeah I know about those links @buoyant hull the problem I'm having is if you add a $10 tip for example, then delete it, that $10 tip amount is still stored, so even though there are no tips in the "my tips" section
which messes up the leaderboard if you activate it
sorry, had an important call @buoyant hull
as it is now it would mislead new viewers into thinking they could neither donate nor songrequest with me, even though they can do it over nightbot and streamlabs
I wouldn't want all my stuff on one bot, I like keeping that extra. Happend too often to me that a bot wouldn't work for a short period of time because of technical problems, so I prefer making sure that only a small portion of the stream is affected by such things
also I have about 60-70 different alerts, so I really don't wanna mess with them and move them to another bot xD
meh, if there's no option for hiding the icons for the disabled tools atm I'll just try to make sure my viewers go straight to the shop and don't click around from there. I really only want streamelements to handle currency at this time
No worries @sleek ember . I can understand the fact you don't wan't to put all your eggs in the same basket ๐ If it's more a fact of migrating all your alerts, i know a few buddies here that will be more than happy to help you do the transition ๐
on my part, i was a bit like you before, i use sevral tools, but now that i can manage it all from one place, it's a real relief ๐
For me it's about feeling more secure having separate parts on separate bots, so if I ever run into problems with one I can keep the stream running on the others while problems are being fixed. Also of course because of what I and my viewers are used to ^^ don't wanna change everything
Sometimes, change is a good opportunity to lean back a minutes, and have a global overview of what you are achieving and where you want to go next ๐ Taking a bowl of fresh air is good time to time ๐
you could also try to duplicate your alertes, give it a try, and still have your previous bots in backup in case, if you feel more secure
I'll probably switch over completely at some point, but at the moment my viewers are already going crazy over revlo leaving, I wanna keep the rest as it is for now ^^

i think what my friends mean is...
UNLIMITED POWER
Does ${user.lines} just show the users chat line count for the current stream or for all pervious streams too?

I am still using Muxy for all my alerts, because I can customize them completely with CSS and HTML. That means I also need to use their tip page since it wouldn't work with using the streamelements one, right?
Also, another question: how do multi raffles work command wise? I can't find anything unless there is a support page I just didn't see ๐ (then I apologize)
@hard edge ibelieve its total
@worn pivot yeah, unless muxy decides to do a SE integration, we dont custom css atm, but i hope that we'll have one in the future, a tricky and advanced thing this is ;p
!raffle is for multiraffle, !sraffle is for single raffle
What are the parameters for !raffle? I can't really find anything ๐
I mean, can I set how many winners it uses?
@turbid reef can provide assistance when he wakes up ๐
thanks sorry for the onslaught of questions @proud pumice ๐
@worn pivot its !raffle <points> <time in seconds> ๐
Does StreamElements have a TOS anywhere to read through?
whats tos im sry never saw that shortcut
@soft gull Terms of Service
leme see ๐ quickly
@lament blade on the main page https://streamelements.com/terms
@soft gull you're welcome sir ๐


Hi. I've changed my currency name and it doesn't apply. Still have to put !points in the chat. Not !(what I named it)
@drifting sluice change the name of the command here https://streamelements.com/dashboard/bot/commands/default
No please don't CHANGE the name folks, just add an alias in the !points command
So for example if your currency is called spots, the command can be called upon with !points and the alias !spots. Best to leave generic default commands in.
@LatteMotte โ#7620 kinda smart, or you can put points as an alias ^^
I've actually disable the default command so I can translate it
Yes I renamed my car to Wheeble now if the police holds me they always throw me in jail when I talk about I was driving Wheeble home... Best to leave default commands untouched ๐
In case of translation I'd suggest adding a command and leave the default command there too. That way both options work and offers users freedom to choose.
Dutch or Asian countries for example, we are multi-language orientated so both English or local is helpful
@misty wagon I don't like the output of the default command, it says the name of the user twice at the beginning, it should be changed imo
since we can't change it yet, recreate it is the only way for me to have what I want as of right now
Can it cause problems to change the default commands? I changed pretty much all of them D:
@sleek ember no, it shouldnt cause any issues
@sleek ember yes, there's a widget for it in the overlay editor
Nice :D
and you would have to tick the "Redeeming this item shows an alert" checkbox on the reward (second tab called "item content")
Already did that ^^ was just unsure if that meant chat or on screen ๐
Hey guys, there's any way to show the image of the item at the redeem alert? Or will always show the gift box?
@timid fable right now no, but it's planned
nice to hear that
you can go on the brainstorming page and vote for it (pinned message in the #๐ญ๏ธฑfeedback-and-ideas )
@silk patrol I see no problem to vote using Chrome.
@misty wagon wrong @?
Yes, my bad.. need more โ
LOL np ๐
I promised someone (sorry forgot) to write down the legal way to avoid chargebacks/refunds on donations. Add this or a shorter version (No Refunds!) to your donation panel and you are gucci
There are no products or services rendered or exchanged for your donations. By donating, you agree to not chargeback/refund any tips made and are the rightful owner of the funds being donated. You are paying for a virtual product and not covered with buyer protection. All donations are final!
Thanks @misty wagon
Just wondering- since i feel like this is probably in my face and I'm just missing it, where can you find your submitted quotes/can you edit delete them? I see the option to toggle them on and off but can't find anything else D:
Is importing tips from StreamLabs still broken? Still doesnt work for me.
@exotic halo I know that you can do !quote id to display it in chat, but I don't know if the quotes appear somewhere on the dashboard
is there any way how to take the cooldown emunity from my mods away so they wont spam the slotmachine?
๐ค
I was having issues with the song requests in stream yesterday. I was not able to skip songs with the skip command or the skip arrows on the player. Also, if no songs were in que, it wouldn't start playing the backup playlist that I had added.
@turbid reef So I was testing out the !lastseen command preset on my channel on people who gave me a follow but i never knew and I ran into a small issue.
http://puu.sh/w5J1j/431a7830bb.png
I should also note that on some of the names it simply filled in my name
http://puu.sh/w699F/671da9a4da.png
yeah it only adds them if they typed in your chat
and i should probably change the 292 years to "never" 
Is there any way you could fix it so if they "never" showed in your chat it will display the correct information instead of filling in the user's name?
@turbid reef can we use ${1.lastseen} tho ?
there is no way to check when they were in your chat from the twitch api, so thats not possible
and no, that doesnt work @silk patrol
Well I mean like if it doesnt find any information on them cant you make it show "never logged in to your channel"
but that would break all points commands etc 
nuuls, is there a way to see how old an account is on twitch through the API?
like my account is 5 years old
If you have bttv you can click on the name and it will show you the sign up date
Nakupenda, the new Twitch moderation box does that, im talking specifically through the API
@weary mist there is a !accountage default command 
ok, so if you do logic for lastseen: if accountage < lastseen, then return "never logged into your channel"
or am I missing something reading through the comments, lol
@misty wagon In your message about the legal chargeback thing, you said in the start of the message "There are no products", but you also say "You are paying for a virtual product". This is a little confusing and might be misconstrued as you actually selling a product. Disclaimer IANAL so I might be wrong, but that's what I take from that
@unkempt oasis yes I see. Adept the text to your likings. This is something I stored ages ago when I first had to deal with a CC company and it works. Shortest one is; No Refunds, All Donations Are Final
I have a backup playlist on the songrequest system. When I bring up the songrequest page SE starts playing the first song but when it ends it just stops. The playlist has a bunch of songs in it, and it is public, and if I do a play all on youtube of the playlist it works fine. Just can't get SE to do anything except play the first song.
^t did that to me when I first tried usng the SR system. I don't know what I did to fix it... I don't think I did anything really it just seemed to start working afer a day or so. Also, do any staff know if it will be possible to shuffle the backup playlist at all in the furture?
It's in the feature request list @dim sorrel
I have tried multiple playlists and it always stops for me after playing the first song.
Feature request? I'm not seeing that, where is that located? @misty wagon
I'm sorry if I'm blind xD
ohhh
๐
SE takes no cut right? It's just a fee from paypal?
@steep moth Correct
yup, and i love the automatic addition of points per dollar
which gives almost a way for people to "purchase" the points and a good way to fund real items in the store ๐
I kinda Depressed my Mods, because it forced them to be on their toes ..... the bonus points for hosting and following got taken away from them now ....
yeah, im tempted to remove the host bonus. I am not sure if it just gives points for the host, or the number of viewers they are hosting for
Is there a way to see total cheer's per person? (like muxy)
It's a fixed number for the caster hosting you @weary mist
If you have bits, I'd advice to give loyalty points 1/100 to what you give with $ donations.
Any gamewisp users around? 
I have things set up, no subs though, lol
@tawny pivot yas
I had to re-enable streamlabs alerts cos ppl were like "where's my alert?" 
only for that and tiltify donations doe
@tawny pivot let me know if you need anything with GW
๐
Hello
Where is the person I set up as moderator suppose too go to access my dashboard?
Is the moderator able too access anything? @edgy kindle
Only commands you set right now
Okay
@proud pumice So is there any way Twin can do what he's trying to?
Is SE down?
SE down? 
I'm in it.
@upbeat topaz Try refreshing or changing pages lol
Hrm, yeah it's bork.
Just a moment
Yap its live now
works for me too
@proud pumice Sorry for the spam emails the other day lol I had not joined the discord yet
no worries
spam at will
ok so can you recap for me what @upbeat topaz wants to do?
He wants to clear the bots from the All-Time leaderboard without resetting the leaderboard
Or just wipe the alltime leaderboard and have it re-pull from the current leaderboard
all time is sort of perm, otherwise its not all time and can be altered ;p
hmmmmmmmmmm
Well current is based on bonus points and all; All-time is time only
from my understanding
^I've got 4 people with points from follows but nothing is showing in all-time so thats where my understanding is from
heh, noticed that SE is giving itself loyalty points as well.
Cheeky buggers
^
@pine hemlock Do you guys happen to have docs on the overlay stuff? I didnt quite understand what its for and havent touched it yet
I love the overlay editor, btw. Its the best thing ever
The overlay manager is used for setting up your alert box and other stuff that you want to show on your stream (via a CLR browser, like other services use.. but instead of having multiple CLR browsers you can make it so you only need one)
But I thought thats what OBS scene manager was for?
As for documentation, im not sure.. someone might have a video 
@upbeat topaz feels kinda weird banning yourself ๐
I'd rather read than watch
lol. I put a couple bots on the ignore list but their points remain on leaderboard / alltime.
Yeah I guess I should have the bot ignore myself also.
@upbeat topaz They're already on the leaderboard; Ignoring them just stops it from gaining more
Hrm ok. Revlo would hide them off the leaderboard & alltime.
Actually Revlo had two options
Which I guess was their workaround for it.
You could "Filter" people from the leaderboards or you could "ban" them from the bot
Yeah I had to filter them
Banning them would stop them from using any function of revlo while filtering would only exclude them from the board
@upbeat topaz Since you added them on the ignore list try checking the public leaderboard
Well OBS scenes are for scenes. The overlay manager is so you can add follower alerts, sub alerts, host alerts, etc. and more of the other fun stuff that makes your stream.
You customize your overlay on streamelements and add the url to a new CLR browser source in OBS .
I believe they're creating a wiki/faq soon
@upbeat topaz You might be checking the dashboard version
From what I'm seeing on your leaderboard @upbeat topaz You could literally wipe your board and just go in your chat and !givepoints all 30(to make up for the people who have 30 or less) and then manually add points to those Top 15
That would solve your issue, would it not?
Could do that. ๐
Gotta run though. Work is done. Thanks for the help. I have more questions and stuff but it'll have to wait until later.
It would be different if your viewers had hugely different amounts
With the commands, is there anyway to edit it so it doesn't @ the user or broadcaster?
Such as?
If the command is oriented to a certain person such as !duel HavoK Crypto 25 The bot is going to @ the user so the user knows they're being talked to
You cant really do anything about that
There are commands/messages you can change to remove the $(user) from but that might make people miss things in chat
I'm talking about like !uptime or the !points command
Is it possible to remove the $(user) from that?
For !uptime My suggestion is disable the Default version and create a custom version
What about the !points one?
Thank you!
You have ${user.points} ${pointsname}```
^Paste that in your new command for !points
Hmm...there are no variables for uptime
I would need to download a packetsender to get the correct variables for !uptime
Unless @proud pumice could help
Not actual SE support lol
I've had this name since feb 2015 lol
@frosty lantern any ETA on credit card donations ?:)
Also doesnt SE go through paypal?
yeah ๐
So you can just do creditcard on paypal
but i have viewers who dont like paypal, they prefer stripe + normal paypal transactions
@waxen valve Well a temporary fix would be to use a seperate page that people can use to send you donations that support Stripe, etc
You could link it on your SE tip page
how so ?
okay but how do you go from the seperate donation page to link to SE ?
Like say...IF(i dont know for sure) StreamLabs uses Stripe/etc you could have your streamlabs tip page linked from your streamelements page via the memo and have both linked to your paypal account/bank account
A channel streamer just made me an admin on his page. But when I log into stream elements, I cannot see where I click to access the dashboard for HIS channel - I can only see mine.
Please help! :\
@uncut mulch They dont have dashboard support yet for mods/super mods
Its ITW though
ah. so I have to do everything from command line OR log in as him?
Yeah
ok, thank you. quick reply!
No problem
love how everyone thinks you are support @edgy kindle
haha, yeah
nb4 I get a blue name @weary mist Keepo
haha, good luck ๐ i wouldn't mind one of those either ๐
I wouldnt mind just having nitro lol
I would very much like to use common twitch emotes around discord and my own emote at that
probably because the is another kappa saved from someone else's discord
yeah, there is Kappa and kappa
Weird..

Are they saved on your User Settings, Personal Discord settings, or emotes you have uploaded across all servers?
I think emotes that I have access to across all my servers
I has weiner dog emote
(boosted monkey)
You can have these if you subscribe to HanjaroLol on twitch Keepo
For tier 3 sub you get this magnificient thing 
Pink glitterbeard with heart eyes
sweet
of course because discord cant read tiers yet you get them all with $5 sub ahaha
Use it you can
Well you want the weiner emotes and you have twitch prime lol
ill forget by the time I get home from work, lmao
How long til you get off?
less than an hour
Ah alright i'll remind you then Kappa
haha
So i need a bit of help with overlays
overlays with SE are fun
I play two games, Overwatch and Stardew. I made two different overlays for the games to fit how they look
ok
oh yeah, so do you have a n idea when Mods will be able to access dashboards for the pages they support, @edgy kindle ?
@uncut mulch I asked earlier and they said no ETA
My OW overlay when added to OBS looks like my stardew overlay
sounds good so far Jennasis
no, I mean it is my stardew overlay
lol, I missread
The overlay doesn't change
^
yeah, I made a new sorce and everything
ok, then i would double check to make sure you copied in different links
Honestly I have no clue how the overlay system works
I would recopy them from the overlay manager into the brower source properties.
I used Streamlabs for my obs
Its also giving me double alerts
I wish I was at home, then I would be able to help you a lot easier Jennasis
Double as in playing twice or double as in echo?
playing twice
you might have two widgets giving the alert
you can see how many you have by opening the overlay edittor, and expanding the layers bar
@tawny pivot Im curious When viewing the "setup guide" for overlay why must you put in this Paste URL, insert Width 1920 Height 1080
I have different sounds for the different overlays. I test the follow on the OW overlay and both the OW follow sound and the stardew sound play
yeah D:
Go to the scene with the stardew overlay
@edgy kindle Use your native screen resolution ๐
@tawny pivot Ah okay
go to properties, and make sure the source shuts down when inactive
otherwise it will continue to run that browser source even when you don't have it up
ohh that must be it!
also reduces the load OBS has on your system
Though I dont know where Properties is
right click on the overlay in OBS, click properties
ohh in OBS
Bless up. I actually love you
@tawny pivot When setting the custom resolution for overlay, do I set the native resolution of my computer or the downscaled resolution of my output?
Very important you tick that box ๐
You guys are the freak'n best
@edgy kindle Native 
and spent hours figuring it out because I hate asking others for help, lmao
lol I spent about an hour last night trying to figure it out D:
then I just said fuck it and now im here
lol
I already have 5 different overlays set up. I love the editor tooo much lmao
and the Kappagen
Im running into a slight issue with the overlay editor
Its like freezing or something after setting a custom image for alert widget
is it freezing on stream or when you watch through obs/xsplit
hmmm, can you even click save?
No
I can move the box and scroll but everything else doesnt work
Hmm
I hit escape(ESC key) and it started to work again
Btw is there a way to make it stay on screen?
Different widget
I was looking for the "Event List" thing
Im guessing this is a no go?
http://puu.sh/w713o/88888a6093.png
Minimum is 3
Boooo
we are pushing an update soon for the event list though
I hope so lol...
http://puu.sh/w5fty/840de63682.png
My overlay I made only works with 1 at a time
Noiiicceeee overlay bruv
thats pretty sweet
Thanks; took about 4 hours
lmao
Worth it
totally
You do the pic too?
The way I made it work is the "Starting Soon" is actually part of the overlay and it gets covered by the game when OBS captures it
Its probably one of the best starting soons ive ever seen
Yeah... I need a starting soon thingymajiger
I got mine made but nowhere near dat guddo. Mines just basic
So I had a host and a follow today and the alerts didn't go off at all, is it currently down or something?
@harsh sky It was down for about 5-10 minutes a little bit ago
This was an hour ago
Today at 3:55 PM <- around the time it went down
Its 5:22PM for me now
I got a follow at 3:51 so that's around the time
4:24pm here ๐
I am not good at graphic design, so im SOL until I pay someone for a starting soon screen....
@weary mist you could resize the widget to show only 1 event though ๐
That's a great idea, @edgy kindle was the one looking for it though ;) thanks @hollow zinc
Oh right ๐
I got you
๐ฏ ๐
how busy have you guys been ๐
Veeery busy 
Probably a landslide since revlo announced its closing
That's what I was getting at.
I see you talking about design, there, scalper... I happen to be a designer. I'm trying to break into doing stream graphics more
๐
hello
I do the info panels, offline images, headers....send me a message ๐
Hai
We all need help. What brand of help so you need?
Haha
i cant for the life of me get my loyalty rewards redemption alerts to work
๐ฆ
I think that's a separate widget from the alert box are you using the correct one
If you give me 10 minutes I'll play with it when I get home see if I can get it to break
whats up?
i cannot for the life of me get my store redemption alerts to work!!!
are the emulated events working?
huh?
when in the editor, you can trigger a fake event
yes they do
ok, but real redemtions are not working, gotcha
yep
@rapid tapir idk if you have a quicker answer/solution but my rewards redemption alerts aren't working
hmmm, mine seem to be working fine. Try removing the widget, saving the overlay, then re-adding the widget, save, and do a test alert or 3
np
Derpy is back Kreygasm
I hope @edgy kindle brought more ๐ฉ and โ cause we need it. And a 'landslide' is an understatement @weary mist 
^^^
@tight shell there seems to be some bugs going on it seems
im able to reproduce the bug, do sound effects also play for you?
we will look into it, thanks for the report
i can get all the sounds working and get my image in
i got it to work once then it stopped and i cant seem to get it to work again
So "follower goal" How do I do? I want to make like a progress bar/jar
I did the donation progress bar, let me see if i can get follower
@rapid tapir are you going to post an update in here when it works again or?
i am trying to set up the points for donations and following but every time I save it wont update it
any reason why
I see this one
http://puu.sh/w74Y0/a311a15297.png
but...
im also gonna go to bed very soon
that bar is ugly
@rapid tapir so it prolly wont be fixed today i am assuming?
ok i just hope its fixed soon lol its the only thing i want to work haha
@tight shell are the items sound effects?
@rapid tapir they seem to be working for him now (tested it)
@rapid tapir Do you know of any way to make a progress bar for followers/subs?
i think its a widget @edgy kindle if not then probably an upcoming feature
@frosty lantern Theres counters yes but no actual bars
@rapid tapir originally i didnt assign a game too it because its just an overlay for that specific alert
@rapid tapir maybe thats it?
@edgy kindle all I found was a text counter
@weary mist Do you know how to configure the follower goal at least? It's not displaying my actual follow count only the number since I've been on se
yeah
How do
So will it update when you launch it or...?
I have no idea. I didn't notice it before
I have had 3 followers since I started StreamElements, so not sure if that is related or not
Yeah it is apparently.
Displays my current number of followers since joining StreamELements
saved 
?
The URL contains private information
no idea what url you guys are talking about, lmao
Oh I see. API token was the last section of /
Exactly ๐
dang, didn't post the gif
Failed gif
Have you thought about allowing the bot to respond to users privately? They could even send commands privately, provided they are in the chatroom at the time.
Don't need 50 point checking commands lol
@upbeat topaz You can send messages to whispers if its custom
I likey
need those advanced options on the default commands
puts in feature requests
They need to add in the variable for Uptime too.
I'd rather not have to custom 90% of the commands, lol.
There could be an option to enable / disable that returns commands to the requestor via pm, if that command uses the @ user feature.
Like a global flag. ๐
Only drawback might be the games stuff, depending on how that's incorporated.
Custom commands almost feel like constructor overloading. The same command twice. If no @ is used, it does response X. if @ or something is used in command, could do response Y.
Been checking out SE and Phantom Bot recently. Lot of similarities.
I just deactivated my nightbot because of SE, lol
only thing that SE needs for me to fully remove nightbot is discord integration
discord bot
@weary mist Yeah I already asked perry about that one lol
Im still waiting on LoL API support
For the tipping page, is that handled through paypal? Any fees taken off the tips?
is there any way to see absolute date time of an activity in the feed instead of "2 days ago"?
@weary mist What are those icons on nightbot?
the gear I think is for moderator bot, the second one is some emote FrankerFaceZ emotes supporter, the check because it is "verified"
you didn't specifiy which one, so ๐
the gear was new to me, but I was able to hover over it and learn
Must be an extension thing
The chat module could be interesting, for SE. Not sure about some of the other ones, lol. Spamming emotes & stuff.
bitcup question - if someone does cheer1 cheer1 cheer1 (you get my drift) can you seperate out the cheers instead of lump
haven't tested it yet. gotta a channel? I can test it for you
With Streamlabs it does that @strange meadow
What's with PogChamp? I guess that's just an example of the broadcaster's name?
@upbeat topaz we dont take fees, just Paypal
@dawn wasp Gonna add it to the list ๐
@tawny pivot It looks like the cooldowns are resetting even when the redemption doesn't happen because of a cooldown
@weary mist it'll be the very first thing I take a look at in the morning โบ๏ธ
sweet
Thank you for the report btw
!roulette (amount)
that, and you have to make sure the module is active
So question.. On the song request page is this iten:
"Paid song promoting
Tips will beat points requests to next playing song (amounts don't matter)"
It says it'll beat points requests..
Does that mean there is a way to promote songs with points?
Or just referring to you being able to set points costs to song requests in general?
i missed that. Must check into
Yes, there is but I'm to foggy to explain (past 3:30 here :D) check out this awesome redemption page from @lone bridge https://streamelements.com/randomgirlsinging/store She's all about songrequests โค
haha, just about to explain what I found
Go for it @weary mist we love all support and like it when people help eachother
It looks like when you have request for tips on, it will add a field on the tip page that lets you put in a youtube link, including a start time in said video ๐ its a pretty awesome feature
my next guess is that if you have the thing activated, it will put the tipped song to the top of the play queue
could someone please help me? I have a question
Hey team I have a public playlist in the song request "fall back" option, but it only plays the first song and then stops ๐ฆ
I'm doing a giveaway tonight and I'm trying to figure out if there's a way to set up the giveaway on the site so people can purchase tickets or something. like on revlo
rip revlo
ok ty very much โค
the only way they currently have one is through !giveaway, and that is for a set number of Points. As far as I know, there is no way to get something that will do it similar to revlo. I recommend setting up a store redemption they can buy
or for now use revlo since they still have 2 weeks
@wild edge Correction, if you do Raffle, not only can people win the points they bet, you can also use it for a giveaway
is there a way to set how much that can be put in the raffle?
also I was hoping to do like 1st 2nd and 3rd place so I don't know how well that will work
hmm, doing some testing
from what I can see, I am wrong again
but !giveaway start everyone Kappa 60 20
will start a giveaway, everyone can enter, Kappa is the keyword people have to type to get in, it lasts for 60 seconds, it costs 20 points to enter
it will give you one winner
well I guess the raffle will work for the other people. since the majority of the giveaway will be points. but I wanted to give a game away as well
the giveaway will give you that, without giving the points. raffle is something else
okay okay...so they can buy stuff for the giveaway to make their probability higher?
not sure, can't test that on my own, lol
they might be able to, because you can set a cooldown on the command in the settings
just trying to figure out a way without using revlo since I already switched my points over and then I'll get confused
haha, yeah
also another question. how does bingo work? I do !bingo and then what?
bingo is based of emotes, give me a second to explain
so if you go !bingo twitch 1000
you start a bingo game for 1000 points.
the users then have to guess which twitch emote. the first one to get it will win 1000 points
or if the timer runs out, no one gets it
so like Kappa ?
Anyone give me an idea how to use ${user.lines} ?
I tried it but it doesn't display anything?
okay. thanks
ill test it xeno
weird. it says it is supposed to put in the number of lines a user has typed. But it is showing nothing in my chat
Same, thats what got me.. but loving the other arguments.
\
nice, haha
How'd you do that? Lol @lament merlin
clever usage of the arguments ๐
I am in need of help
does anyone know why recent followers arent being updated or poping up in the dashboard current stats ? i got 10 followers over night, and that didnt pop up in my daily follower numbr? is that because the website is based over seas? is there no "local timezone" option ?
I am not sure, but recent might be a per session thing. it might reset every session
@split panther
what do you need
I Need help managing someone elses dashboard if they made me moderator @weary mist
At this time, they don't have that set up. All you get are the in chat commands for moderator
@weary mist At some time will that be available?
yes, it has been said to be in the works
Allright. . .. Can I still add points as a Super Mod?
yes, it is a default command
@weary mist Where can I find a list of commands
if you type !commands in this persons chat, it will show them all
Hey, can I set the frequency my viewers receive points to once every minute?
yes
well, you can set it to 10 per 10 minutes
There is no way to set when the points are added
@weary mist Is there A way I can add points I can't seem to get it to work but the streamer can get it to work ๐ฆ
has he put your name into the Supermoderator section?
just to verify with him, its under user management, then New Super Moderator, and it has to be your twitch name
Yup that is what he did
ok, testing something else
Test something else out?
make sure he has !givepoints enabled
^^ that too
It's under default commands
@edgy kindle I can't give points in other channel unless that is enabled on his end?
yeah, he has to have it enabled
Ok I will let him know
make sure the streamer isn't just trolling you either
No the streamer won't troll me He walked through it with me on Discord VC @edgy kindle @weary mist
ah okay
But I guess that because this is his first time using this then getting rid of Revlo it is going to take some time to get used to @edgy kindle
yeah, it takes a bit, but its going to be well worth it
yeah I'm still learning how to use some of the features myself but after a few hours of exploring it gets easier
its fun ๐
How would one enable !give just wondering? @weary mist @edgy kindle
@weary mist !addpoints
ok, just making sure you are using the right command, lol. Chat Commands-> Default Commands _> Scroll all the way down.
scalper so late Keepo
currently watching 2009 Friday the 13th movie in bed lol
nice
I believe so, you can test it in chat to see if the bot responds
Yup it works in my channel but no the other streamers
My guess is that he spelled my name wrong
possible, lol
quick question : how can I turn off the tipping page?
Quick newbie question ๐ I have timers setup basically I thought if I just trigger the !customcommand for commands I already set that should work? It doesn't however, even though when I manually trigger them they work fine. The timers basically just display !customcommand without actually executing it. (If that makes sense) Do the timers have to be full commands? If so that is kinda inconvenient.
@frosty urchin what do you mean?
@worn pivot hmmmm. Interesting.
Bot cant cause itself to trigger command
@frosty urchin yea if you don't put your email in its disabled
but once you have done that, you cant resave it
for example.. if you are doing a charity promotion... you need to ensure people dont use your tippiung page, so you need to have the page hidden and the link removed
Sorry ๐ฆ
Easy fix is setting minimum tip of 100k 
haha
hello~
Can also add msg saying don't donate here
how to custom !givepoints message? have any way?
You can add alias to the default command and use your own trigger. Cant change text tho @raw cosmos
@proud pumice so you have to add complete commands for the timers as well? Because in deepbot it works the way that you can trigger the custom commands itself. You don't have to enter commands double. It would really be easier if the timer could just trigger existing commands (still not sure if I am making myself clear, sorry :D)
but I guess that means you only need the timer commands once because you could still trigger them manually as well?
Yeah I think its supposed to work the same for us too
oh, well for me it doesn't right now
the bot just basically "says" the command and it doesn't actually trigger the comment in chat
@proud pumice here is an example https://gyazo.com/324cce063fcf987cd4be4d65e061181e it happens with any of my timers. I can trigger them fine manually but the bot just does the ! thing
thx all~
hmm
checking
well one thing is for sure, the bot cant trigger its own command
its an opening for abuse
and endless loops ;p
@proud pumice ok, so I am still not sure I understand you right. You are supposed to add proper commands like you do in the custom commands for the timers then? How does Deepbot avoid the loop issue you mention then? Because, as I mentioned, in those timers you basically just use the existing commands to trigger.
I am fine with either - just need to change it then (also I think it actually used to work once or twice :D)
deepbot doesnt care about the loop issue, cuz if someone abuses a loop the deepbot app crashes and streamer needs to restart, we care cuz if someone crashes our servers, tens of thousands of streamers get hit ;p
you can just copy pasta the text directly into the timer
so it outputs the wanted text other than the command
got it thanks ๐
One more thing (sorry) - my alerts go off (which I hear) but then it takes a while for StreamElements to mention the follower in chat or update the live activity feed. I generally relay on the last two to thank whoever followed and since I am a small streamer I feel like a jerk not thanking them right away ๐ Is there any way to speed that up? I assume it's a server load issue though ๐
HAROOOO, for some reason I am hearing streamelements alerts multiple times on OBS herlp meh
pls
@wanton pike have you trying checking the V mark on the browsersource?
can @atomic hollow bounce on your teamviewer and fix it for you? ๐
and if you have the overlay manager open in your browser at the same time, it plays the sound too (need to mute it in the top menu when editing) ๐
yup I just figured that because I made different layers instead of duplicating that theyre playing at different times in all scenes
whats this V thing youre talking about?
I just got done with my last stream before holidays and imported the revlo points. Quick question: How do I hide users from the leaderboard? i only found how to stop people from earning, but not how to hide people/bots from the board completely
hm, well. I'll be on holiday for two weeks anyway. lots of things could change :P
for now I'll just delete the points so they're further down the list
we are indeed working hard on these things for the next 2 weeks
@atomic hollow but is there going to be an option for that soon? My viewers would be pissed about this ๐
what service... answering questions before questions are sent ๐
Lol 

@sleek ember I think it's soon yeah. I asked about that yesterday, too ๐ for now I just removed the bots manually from the board (they don't need to earn points after all)
I already removed their points, but they're still in all time, since they had the points already ๐
yeah, that will be fixed
So its not suppose to be marked?
IVe just changed everything hahahha wish i knew before.. oh well ill redo it all tomorrow - im late!
it needs to be marked 
good day, how do I add an stroke/shadow to my text in the overlay editor? (the same question for the text in the "twitch chat widget)
@olive lintel At this point it's not yet possible. You can only do stuff like bold text, emphasis, underline, uppercase
Hey All, Used out about 3 complete overlays tonight in OBS studio for around 2.5 hours. After about 30-45 mins scrolling text starts to stutter. Not sure if there is an OBS studio setting to change the load out for browser settings but just an FYI.
WIthout the overlay added to OBS = 19% of CPU. With the overlay added to OBS = 54%-90% of CPU. I will test more about this trying to find the problem with the overlays.
@olive lintel weird, OBS uses only 16% of my CPU with the overlay loaded, and I'm on a i5
@silk patrol me too (i5), do you use 1080p or 720p overlays?
1080p
@silk patrol why does your name look so familiar ๐ค
@olive lintel OBS Studio 64bits
I will try in 64bits then.
@worn pivot i've helped you last week with the "write to a local file" question ^^
what should I set the slot machine to? it seems like nobody ever wins. Maybe I have it set too high?
@brisk marten as said on the module page "lower than 100% means people will lose points over time". I guess you can up the value a bit if you want ^^
i guess i'm not understanding what that means.
does that mean they will win the majority of the time?
i just want to know a good starting point to set it to. i want people to win maybe 50% of the time.
I don't use it, but by default it's on 80%. Try to put it on 150%
100% means exactly a 50% win rate afaik
higher than 100 = more likely to win? or no
Thanks @rapid tapir for the heads up
I thought so, yes. But i didnt write it, so take that with a grain of PJSalt
who did?
Probably nuuls 
yep, without the overlays = 19% CPU, with the overlays 57%-61% of cpu , OBS 32 and 64bits.
i use 2 overlays from SE and my CPU is fine 
1080p or 720p?
do you have the latest OBS version
@olive lintel are you using kappagen?
yep
OBS has disabled hardware acceleration in the Web source, so that might be contributing to the high cpu
@olive lintel you could check on chrome if your overlay hits hard on your pc
Nothing we can do about it for now, but a PR for cef exists
If we are lucky, that will be merged in soon
@buoyant hull yep, in chrome my CPu is ok. @rapid tapir the problem is th ekappagen widget?, so I wil try without it.
Yeah :(
The Browser source is chrome based. Never tried it, but you can enable GPU on OBS by adding "--enable-gpu" on the .exe
ok, so forget what i said then ๐
confirmed... it's the kappagen
Thats the bug that hasnt been fixed
oh right 
We might try building cef with the fix and distributing a custom version
Or talk to the obs to use that bleeding-edge cef, but i doubt theyll do that
as obs's mod said: "if you are interested in some new features, you can do it yourself and post it in the forums". ๐
All of that takes time, so we will have to see about thaz
Another question: can anyone start a bingo round? I don't see any settings for which users can trigger it ๐
or CD for that matter
mods and up
ah perfect - thank you
is it possible to add transparency to an image in the overlay editor?
because atm I can't add stroke or shadow to a text in the overlay editor. I need to put an image behind the chat to contrats the white text. I want this image to be "translucent".
There is transparancy if you use PNG files
Yeah ^
Just make the image transparent with the image editor of your choice and export it as png
sorry I chose the worng word in the question, is it posible to choose the opacity of an image in the overlay editor?
@olive lintel functionality to edit images in the overlay editor does not exist at this time. But what Rev and CBenni are suggesting as a workaround solution is that you edit the image in photoshop or a similar program. You could apply 50% opacity and save it as a PNG. Then when you bring it into the overlay editor it'll be opaque.
ty
@olive lintel just do a png in photoshop if you have it and set the transperancy of that layer to whatever % you need
wasn't fast enough FeelsBadMan
But no, you can't adjust the opacity directly in the overlay editor
although that would be neat, @tawny pivot 

Ill be back in like 2h
opacity FTW ๐
/
@turbid reef can you please comment on this?
[12:06 PM] scarfino: i guess i'm not understanding what that means.
[12:06 PM] scarfino: does that mean they will win the majority of the time?
[12:07 PM] scarfino: i just want to know a good starting point to set it to. i want people to win maybe 50% of the time.
for @brisk marten
what is he talking about 
just type here @narrow lagoon
can any1 tell me how to check points in chat ?
!points
not working :i
oh okay
beer
"Tror du mente bajer" Keepo
๐บ
Hahahahaha typical dane
๐ฉ๐ฐ๐
do other commands work?
yea
Once SE is ready for YT testing, I'd be happy to try it out. ๐
In general that is (at work)
thanks, that would be great
Cool. I'm curious to see how reliable it is with warp.world compared to nightbot
Will SE be able to notify in chat when someone follows on YT (free, not paid)?
I dont have any infromation for you currently
That's ok. Do you know if there will be a separate command list for YT, since Twitch & YT wouldn't be able to work with all of the same commands.
I am not in the loop for YT, I dont know anything, we will connect you with the devs for that when its relevant
ah, ok.
how to make bot and broadcaster not show on Loyalty Leaderboard?I want to hide them on the list
you can set the bot to ignore them and delete them from the current leaderboard
yes
ok thanks very much
sorry i can't find the setting to set bot and broadcaster ignore on leaderboard
When I press "Emulate event redemption" - nothing changes. Is this okay?
thanks for the picture

how to set !givepoints to give points for all in chat
!addpoints all #ofpoints
OK thanks
I believe addpoints is the default name of the command I'm sure someone will correct me if my morning coffee hasn't kicked in yet
@exotic halo you're right
Hehe
@atomic hollow you were sorta right, there's a !give cmd too ^^
my friend just want broadcaster to give only
Lazy me likes the shorter one. @atomic hollow ME TOO always more coffee pls
You can change the permission to caster only in the options
@narrow lagoon the !give command is for broadcaster only, the addpoints cmd is for mods and above, you can either disable one or change the user level
thanks
Ohhh @silk patrol taught me something new today ty
@exotic halo always glad to help ^^
@exotic halo quick tip
in your panels, make sure donation is in the first row
scrolling down for tips lowers the conversion
and change it to SE (#SEsellout)
Is there anyway to make the lurkers not to earn points during offline?
Points are only handed out while the stream is online ๐
@atomic hollow do you mean the panels below stream? And lol I do appreciate the tips so thank you
yep
I know money so if you need more tips I am here ๐

that came out bad actually
I know about payment conversion
@atomic hollow I'll bump it up. I always felt odd about the donations on page in general. But honestly my viewers have been going nuts with bits since I became an affiliate and I've earned a lot more from bits than anything else. LOL @atomic hollow thanks for giving my page a once over also. Kind of you ๐
My financial consultant @atomic hollow who also shares a name with a great Fiona apple song. I'm in good hands ๐๐ป
โค
the only one that knows the true origin of the name
your panels are very well done by the way
maybe just a bit less text
LUL
Pls delete my shame new friend
you can link the specs & gear to an external site for example
Do you recommend any specific sites for external pages like that? Free hosting stuffs?
I see most streamers just use google docs, even the big ones
its gets the job done
Sounds like a plan
Pcpartsbuilder (I think that's the name) is good for PC specs
@unkempt oasis good idea
@unkempt oasis ty!
:)
I really need that coffee now
bye
๐๐ป
@atomic hollow sellout confirmed!
oh for sure
@atomic hollow maybe implement a text for stating the stream is online and it is tracking the loyalty...
we were just discussing that
Why not just list them in text in a panel? It's not like there is thousands of inputs and it doesn't change that often?
For the hardware specs I mean
@atomic hollow okay.
@worn pivot it's more for the sake of keeping things less cluttered and more visually and aesthetically pleasing
right ๐
@worn pivot people in general don't like a big wall of text ๐
mother knows best ๐
of course not but how much hardware do you have ๐ I understand if you have a double stream setup with elo cards etc but if you just have one comp it should be ok. Granted, I am not even listing my specs since I don't think it's important. (I also never look at another streamers specs, I just get jealous :p)
@soft gull ๐ค
๐
joke - that's great, thanks โค
Some streamers only use the image as a link with some text on it, like Sacriel does
Yeah, I do that as well for some panels - and only have little text in the images themselves
god i hate sacriel his voice is tilting me all the time
when he plays w summit i just close the chrome ๐
but he plays playersunknown very good ๐
@soft gull lmao, i know what you mean, but he is such an amazing PUBG player with JackFrags and Break
agreed
funny - I was just talking to one of our animators about my new alert animations for stream and he is watching breaK right now :p
everyone is trying to convince me to get pubg but I know I will just be shit :/ no one wants to see that 
we are derailing btw..maybe take it to general ๐
Heya. I just finished resetting the leaderboard, but it never cleared the all-time leaderboard as well. How do I wipe that out?
I'm also not able to delete users off the leaderboard. Clicking the trash just resets the points to 0.
I asked the same thing earlier, they said they're working on it :)
Hey, there is no way to delete from all-time, fixing it now
and once you delete a user, just add him to the ignore list until we fix it
I've added the bots & myself to the ignore list. ๐




