#helpdesk-twitch
1 messages Β· Page 45 of 1
Does Stream Elements have any general videos about setting things up, features, etc?
yeah, we have one thats on the store and on the youtube channel:
https://www.youtube.com/channel/UCjerlCIbLPQwSnYlClkjDXg
Thanks
And will add more very soon @glad ruin π
Excellent!
Can someone help me import my donation goal from Stream Labs
@icy zenith you mean the widget or the goal itself?
just go here - https://streamelements.com/dashboard/session
is there a giveaway option? where people can enter and i can randomly roll?
any chance i could
talk to someone to help me set up
some of the gambling stuff
and song request
having some issues currently
@unreal crane very soon, hopefull this week is what a little bird told me.
@icy zenith looks like none is currently here/awake, but no worries someone will pop in
Hi guys, again, what you have here is impressive. And I am squeezing so much out of it. Tell me please, is there any command I can enter in the stores/item/cooldown function that means you only get one per individual?
Hi, I wanted to know why my statistics with emoticon are not updated? channel: pashadizel
I'm having a problem with the backup playlist for the song requests, it only plays the first song and then nothing happens, here is the link I'm putting into the backup url input field, is this a valid link, or am I doing something wrong? https://www.youtube.com/playlist?list=PLe8jmEHFkvsaDOOWcREvkgFoj6MD0pQ67
works amazing @lone bridge
@lone bridge Let me know how it works on your mac 

Hello, having issue with Overlay Editor, not saving
What is your twitch account ?
the "total followers" widget only shows the number of followers that have been recorded in streamelements instead of my actual total number of followers, is there any way I can fix that?
@tropic apex you can edit it here - https://streamelements.com/dashboard/session
that worked, thank you!
Hey support! Need help trouble shooting lagginess of these emotes, i've always had issues with emotesplosion lagging-- not just SE kappagen. I have to do 30fps right now because of my stream. Is this an fps issue? Any ideas how I can make these appear smoother?
https://clips.twitch.tv/EphemeralDarlingNightingaleStrawBeary
or is it just that if I don't have 60 fps it won't work?
GO CHICKEN GOOOOOOoooOOOOOooooOOO
hrmmm. So weird. Like I said, even when I used classic kappagen looking back on the subscriber explosions it lagged then too.
buy a new pc 
youre using OBS Studio, right?
I DID NUULS 
they removed all the browser source options from that T.T
back in OBS Classic you could force enable hardware accelleration
My pc coming this week π
are you using nvenc or CPU encoding?

I'm using the built in apple encoder in my imac
π€
@lone bridge Benni and I will come up with some magic solution 
@tawny pivot every little thing you do is magic. 
you all and ur dank emotes 
LUL @pine hemlock I bought it long before I started strimming. xD somehow I got partnered with vhs-like quality but it may be time to up the game 

I might need some SE support figuring out my 2 computer set up (planning to use imac for audio production/adobe stuff, and PC to handle stream output and games)
at that point it's just extortion maybe
can't depend on y'all for everything 
Ez.
2 conputer setups are hard
the soltuion is hire a black male named nick polom to do your hardware
solution even
i cant type.

^
the issue is apple

steve jobs died, move on people
π
Hey you got a minute ? @lone bridge
Yee I'm here @tawny pivot
Alrighty
Fire up your OBS
and create a BrowserSource
Set this as the URL: chrome://gpu/
Then throw me a screenshot like so: https://i.imgur.com/8FqZJQD.png
OHHHHHHH

was thinking about enabling the songrequest via tip feature... just wondering how exactly that works in case someone was to ask
do they have to put the regular song request command as the text of their tip message?
Once you have enable the songquest via tip.
The tipping page will change to allow user to submit a youtube link and a starting point.
@lone bridge its not too hard as long as you have a capture card in the new pc
I figured as much but wasn't sure
I have a question- when people sub when the channel is offline but the bot is active, do they earn their loyalty points?
Yes, yes they do
(Expletive) MAGIC
the subscription bonus
Yes they get the bonus you've set π
Also people will gain points regardless if the bot is there or not π
Yay! Is that why they gotta sign into SE with twitch an initial time?
I've had folks complain about that, but if that is what means everyone gets points...
Sign up to get points?
Everyone regardless if they're signed up should gain points π
Songrequest doesn't require the user to be signed up right now
The store is something we're looking into this week
Hey guys, friend of mine switched to StreamElements and had a question
he's Anubatrix on Twitch
for, for example, the latest follower there seems to only be the option to do full lower case or full upper case to display the name
if a person has capitalised their name when creating their Twitch account (PortableCorpse, not portablecorpse), StreamElements seems to disregard this when displaying this on the overlay
is there a way to make it so full lower case has to be selected, just like upper case does?
so that if you don't select either, StreamElements will just display the name the same way it would in the official twitch chat?

classic LUULs

the roullete cooldown
doesnt take affect
it's at 60 in the settings but it's only like a 5 second CD in the chat
and people just spamming it
can someone help?
anybody there!
hey all im just check to see if we have any update on the hosts chat feature issues
@atomic hollow @turbid reef what was the solution?
still not sure what that means π€
@fiery lake sorry, the issue with nuuls wasnt regarding your request, looking at it now
@vast wren hosts wont appear on chat without the overlay, there is no solution in sight for that
@hollow zinc please look at @fiery lake request
I don't seem to be able to find a supported video format, but there are options to upload video - what format should they be?
i've never heard of that format ;/ i'll look into it
webm is open video format dedicated to the web.
It's light and allows video to have transparency (great for overlays) π
any tips/links on how to export for that format? @buoyant hull I coudln't find much
I suppose you have mp4 video at the moment
yessir/maam
SIr π
yessir
So, they are many ways to do it.
You can do it online with tools like : http://video.online-convert.com/convert-to-webm
You can do it on your computer by installing ffmpeg (https://ffmpeg.org/) but you need to use command lines.
Some solutions exists to have webm included in video softwares like Premier.
When i need to do it i use FFMPEG (because i'm a g33k developper, and it's the best way to do it). It's not that hard, but using the command line can scare people π
The online solution can be a great way to start
I'm here D:
ah premier DOES do it
okay
i'll check it when i get home - i'm not on my regular set up
@atomic hollow is there a max # seconds for redemption/store item cooldown? i tried adding one twice with a 7200 sec CD but it won't add it
your questions are too good, lets wait for the developer in charge of that to wake up and let us know
@hollow zinc
β€
@atomic hollow FYI i made the time 20 mins, it added, then i edited it to 2400 seconds
that seemed to work
thanks for letting me know, ill set my secret pepe effect to that as well
figured i'd do a little more testing just in case - idk if that means that the timer is REALLY what i edit it to tho, or if it does in fact have a limit
ty sir!
we'll know soon
Any idea what the equivalent variables would be?
@restive lantern Are you trying to create some sort of shotout command?
Yes - this one specifically calls out my boyfriend, but i have a shoutout also
both appear as nightbot parses them in the image
Follow Arthur at https://twitch.tv/liftyourgame He was last streaming ${game liftyourgame}
so it would be Follow ${user} at https://twitch.tv/liftyourgame He was last streaming ${game liftyourgame}
SOE - Cadet R. Dingo LSPD α(ββΈβΌβΆ)α | !gf <3 Kerribae Grand Theft Auto V
etc etc
lul the face - sorry it auto embedded

he's so attractive 
${user} is always yourself
ah okay ;/ how would you then do a shoutout e.g. !so [username]
Follow ${1} at https://twitch.tv/${1} He was last streaming ${game ${1}}
For example https://i.imgur.com/CoNqCHJ.png
1 = first variable?
Yes
parfecto
${1} would be the first argument passed
π§
Yeah you can use ${count}
how do you reset it?
I don't think we've published that yet π
@tawny pivot can you show follower count like you can pulling game data?
here its: $(twitch kidkerrigan "{{followers}}")/7,500 Turn on notifications
${channel.followers} will show your follower count π
β€
OH yes i see how it works now
i can see it in the docs but i've been using so many services sometimes it's hard to get my head around
ty for being patient with me BibleThump
No worries, i'm here all day 
π¨
@tawny pivot ?
@misty wagon Yeah what's up?
Never mind, just checking if you where actually here all day
Question about spam filters
what if i don't want to exclude regulars or subs from being able to say racist/inflamatory phrases
It doesn't seem to be letting pick neither for that field
Good point, i'll bring that up today π
Also - related. I want to allow regulars to be able to post links. This used to be for users that have been in the stream for at least an hour, but I don't see any automated option for that. Is it a possibility?
Currently i use ankhbot for that stuff because it includes time spent in the stream
Right so you can allow regulars to post links, but we currently don't have a way of auto-assigning regular status right now
That's one of the benefits of a clientside bot
I feel like I must be missing something basic here. How do I set up an automated event so that when someone follows or donates, the bot will say something in chat like: Thank you {user} for following!
Awesome, thanks!
nps!
My hosts don't show up even though I have Chat Alerts on? Donations and Follows and Bits work but not hosts so I dropped it to -1 and they still don't work? π€
@pale iron Do they show up in your activity feed
?
Um not that I've noticed :/
Can someone help me out plz?
@tawny pivot So, I am running the !Permadeath thing. I would love it if purchases in chat could affect totals somewhere inn the could, and that I could access that text file in Xsplit.
IE I have 3 lifes remaining. Chat takes and give lives. At 0 lives I am in !Permadeath. Total game restart.
Id love it if like !Redeemt Takes res, if a succesfull store purchase, would cause like 'Reskits -1' to happen in a text file called 'Reskits.' If it is just hoted in a text file I can get to by URL.
I'm doing this: https://www.twitch.tv/wrigglemania/videos/all
But I am updating totals manually.
I have a huge shoutout to you guys somewhere lol. Love what you are doing!
So store purchase -> edit some sort of file with a counter?
Ya so much please!
You see. So simple. I am a creator mate not a sentence economiser .
Its good that you are here @tawny pivot β€

@hollow zinc any chance you can take a look at @unkempt garnet 's overlay?
He says his alerts are vert delayed for some reason :/
@here need some assistance with /dcl. I have 11 timers active, only 2 or 3 fire. Got screenshots not all for publication so please DM me
Btw, our broadcast is live as we speak for 2 more hours
taking a look @misty wagon
@misty wagon
The windows bar https://i.imgur.com/32rxdPg.png
? @tawny pivot
Look at that screenshot bottom right
Yes, we were forced to switch client, we are now on EUW. Before that internet was down... it's just another wonderful day at the DCL
Ahh
π
@turbid reef
can you please help @brisk marten
[9:35 PM] scarfino: my shoutout command isnt working and im not sure how to fix it
[9:35 PM] scarfino: Check out $(1) over at: twitch.tv/$(1) and show them some RIOT love! They were last playing: ${game}
[9:35 PM] scarfino: it always shows my game when i shout someone out
thanks!
How do I set the bot to only give loyalty points when im online? I have viewers who just leave my channel up 24/7 and I dont want them to get a crapton of points fro that xD
is it? o.o I've been setting the bot up and just looked and saw my viewers that are in the channel were getting points
Does it transport points from another source? Some of them had around 430 points, even though I havn'thad the bot for that long
the bot doesnt hand out points
how do i convert revlo points to stream elements?
@atomic hollow
β
@dim sorrel did you just reset your leaderboard? because i dont see anyone having points π€
Yeah I just reset it
if you look at the all time tab it shows what they had before
@mint flower By doing the cheerleader call for @atomic hollow ππΌ Gimme a S π πΌ Gimme an A ......
How to skip donations? Troll donos LUL
Found it! Cheers
I have a sound effect item in my store for redemption. my Store Redemptions overlay widget seems like it can show the item name and who redeemed it when i redeem something and look at the overlay editor, but not the actual stream itself. in other words, when someone redeems a sound effect, the overlay shows the name and item name but it stays hidden (and thus doesn't show on the live stream, only in the overlay editor)
is this by design, and if so.. it would be nice to be able to show the name of someone who redeems a sound effect on stream. or at least have that option.
seems like the overlay can already do it, but it stays hidden
did you check the "this item triggers an alert" checkbox when you created the item?
oh and by the way, sound effects just play.
They are not treated like alerts.
So make sure you have set a sound to it.
Can moderators change the game and stream title if the streamer forgot to do it?
With an in chat command?
yes, super mods can !setgame and !settitle
@junior shore
Thanks my super mod is bitching because he still can't get on the dashboard and mess with stuff.
Don't need to π
@atomic hollow did eidrm finish the code for revlo? When I tested it it only did the top 50
I saw that you were helping someone else
He did another one to support more @lone bridge
@lone bridge I can help you get the rest of your imports now if u like
Well look who decided to try to come help 
@lean birch will u be up in like 5 hours?
It's midnight and I need to sleep π¦
yes, but I might not be anywhere near a computer.. in fact im sure i wont be that will be about the kids bed time
maybe a bit later after that i will be around
Okay cool, it's not anything pressing I just wanna be done already π thanks dude π
does anyone know the formats for zone part of the ${time.<zone>} variable? I tried KST and GMT+9 for korean standard time but not working π¦
for mine i had to do $(time.PST8PDT)
@SE-Peoplez - is there a new version of ground control available? The current one is super ultra mega buggy for me 
is any 1 onbline
i would need some help
when i copy my overlay URL into obs it doesnt pop out like it should
Make sure you set the resulution to the correct size
in obs or on overlay
np 
sry to disturb u mate and thanks alot
lol no worries
im new with OBS hehehe
Anytime
π 
hey there! we got a little problem over in our streamelemts, is that the right place to put it? π
basically we created a TestTip in the 'my tips' section wiht the option 'imported' on to test the alerts etc. later i deleted that one, refreshed the session and relogged. It should no longer be appering and its gone for session-weekly, monthly and daily. Its still apperaing in the total donation sum, on the dashboard and i.e in the "all time top donation"
appearing here aswell
although that donation was deleted and the session was resetted π¦
@lament kernel have you checked https://streamelements.com/dashboard/session
yes i did one sec
all donations total should be only CHF 1.00 after i deleted the test donation π¦
we would just love this testdonation (that we deleted in "my tips") to be completly gone (its also holding a place in the leaderboard i.e)
So i'm moving all my ankh bot commands over to SE. I have alot of count commands. Is there anyway to set the number they start at? I don't want to have to reset those numbers
@lament kernel we're checking why its not going away. i assume its an imported tip?
@dim sorrel actually you can do that using !cmd options <yourcommand> -count=123 
@lament kernel whats your twitch acc name?
Thanks @turbid reef πβ€οΈ
gonna go on your account and check if i can fix it for you
kk
ok so @lament kernel its expected behavior that it keeps it even if you delete the tips because our system still believes you actually 'got' that money and counts it on your dashboard and totals.
im gonna reset your account so it shows up as zero
@proud pumice ooh, i understand, yea i noticed how it works with the session ie. just a lil wrong we would've had a wrong tip, its only small but if i entered like 100k that would always stay on top π
emulating example tip events can be done via the overlay manager
so you dont have to deal with tips in totals ;D
hehe i noticed that later im sorry
π
was used to that behaviour from streamlabs
thats really nice! thx alot π
gl with the new channel!
@lament kernel aaaand its gone
I'm setting stuff up for the store rewards. is there anyway I can set it to where the bot types in a command when someone buys something? like a Make it rain command. the bot types the command to give the chat points when it is redeemed.
@proud pumice thx alot! have a good one π
@proud pumice
its still appearing in the "Recent Tipps" Widget, but i assume that will be gone once there, dont wanna make you too much work here, unless you got an idea right away π
everywhere else its gone π
make sure to reset the session and reload all overlays
@turbid reef yea did that including clearing cache
it acts like its outside the session like idk where it picks that donation from
maybe youre getting cached still π€
perry even deleted it and its still showing up here
seems like its a bug with the "recent tips" widget
session is reset and perry flushed our donations, theyre still appearing in the recent tips somehow tho
@proud pumice sadly not π¦
- all donations gone
- session refreshed
- cache cleared + tested on a fresh overlay & in another browser
- all are empty (good) except "Recent tips" widget, there we still have the deleted donations in
im sorry we cause you guys that much work for such littlen thing
Ehm.. I have a question.. i want overlays for 2 scens but it shows the same overlay on both? How do I fix that? π
nvm im stupid π
Hi! π Are you guys aware about issues regarding sub variations and the image saved for each? if i change the image for one variation it changes it for all π

@turbid reef thank you! same thing happened to me just now when adding a new alert box (im adding a seperate per alert type) so i activated cheer alerts for the third and my second alertbox had cheers enabled as well and subs unchecked
not sure if thats the same cause π
you can save and reload the editor after adding a variation as a temp fix
@stone pawn
ah alright thank you π this one here was not at variations btw, but i guess that will work for that too
okay it does not π
Darko - Yesterday at 7:43 PM
did you check the "this item triggers an alert" checkbox when you created the item?(edited)
@hollow zinc sounds don't give that option. so to re-iterate, I want to be able to show on screen the name of who is redeeming a sound effect.
and like i said, it seems like this functionality may already be possible. for example, when i redeem a sound, this is what happens in the overlay editor - but it remains hidden and therefore doesn't show on stream. i would just want this to be.. not hidden https://puu.sh/w160b/cb9a81cfd3.png
Any chance SE retains chat logs like Nightbot? I had a couple song requests from last night I forgot about that I'd like to look up π
Currently you can't show who bought sound effects on stream.
You can see that under the redemptions page.
KappaGen help plz -
Trying to do particular emotes for particular emotesplosions. Ex: Wanted to do all green emotes for a tip. wanted to leave out twitch sub emotes. added the emotes I wanted, and clicking on the twitch sub emotes individually removed them from the selector...
But they still explode with sub emotes.
NM - it works LUL
I unchecked "twitch sub emotes." What's confusing is why it would let you remove them if they're going to use them 
Is it possible to get a list of bit cheers past the end of the recent activity list (kind of like the tips list page)?
Dashboard. Activity Feed π
Oh yep it's all there, thanks so much!
Actually, is there a way to export that data into a csv or get at it via an api?
Not that i know of. Apologies!
We have an API for getting activities.
All g, do you guys have api docs or would it be alright for me to just poke around π
You can read this: https://github.com/StreamElements/api-docs/blob/master/activities.md
But i'd say poke around π
everything on our frontend is powered by the API.
So you will automatically find some stuff by browsing around
Sweet! Thanks!
May I ask someone a question?
@sharp rivet just post it here and if someone knows the answer, they will get to it (or ask the eight-ball)
I'm trying to make a !love command but it won't responed with the right target user... it just says my twitch name twice
Can anyone help me?
I know the answer is usually $(touser) instead of $(user) but my brain can't get the SE version. Sorry, it's 4AM here π I think it was ${1}. Can you try that one please
nice, the 1 tells the bot to look at the first variable after the command, so can you even do group commands ${1} ${2} ${3} but again my brain fails so I don't remember the right way of nesting them. Just play around with it.
Ah, @burnt leaf came online, I can goto bed hahaha Goodnight folks and good luck @sharp rivet . Lemme know if you have any creatives ones I can share π
Ok you have fun and thanks again
It would be really cool if you could change the default test message for bits in the emulator. OMG it's like 2 minutes of TTS spelling out of emote codes.
@hard edge they wont rotate but they will have at least one minute of delay, so they dont fire all at once 
@tawny pivot et all - KappaGen does keep bugging. I'll set particular emotes for my tips, save it, and it will be all good. Then it will revert randomly.
have had to reset it a few times now
K figured it out -- what it does is reset the emotes if you adjust the amount of emotes per emotesplosion. So if you select all your emotes, and then later want to adjust the amount, it'll just revert to the sub emotes by default and you'll have to select them again FYI

@lone bridge Gonna take a look π
yeah seems like its not saving properly π€
Yay I feel helpful now 

@tawny pivot @turbid reef any way I can preserve integrity of webcam while kappagen is running? this is a recording I did (at 1080, 60fps)
do you need it for a recording or for streaming?
okay. In OBS it will allow adjustment of the bitrate in the output>streaming, but when you click on the recording tab no option
@turbid reef I need it for streaming, but I'm recording right now at 60fps because I'm making a tutorial for the site
usually i just keep everything in 30 fps
So wait does it look decent on twitch?
i have no idea, i haven't streamed yet from the new comp. Should we do a test stream?
on my throwaway account
exactly 
okay. I'll do it now. in the mean time, any idea for a solution so I can knock this vid out for Perry?
for the recordning you can easily go up to 8k bitrate or so
if I adjust that in the stream settings will that also impact recording?
there is differemt settings for both
JINX
why don't i have that option
at the top

π΅
@lone bridge Try setting that number to 50k

Not for the stream
you got the options now?
π
Worked.

but does it look good now? π€
Perfect, we'll let the editor scale it down 
Yep! it looks right @turbid reef

You can also try fiddling with the number
10k - 50k
See if there's any major difference in quality
just for you guys, I'll do that

Oh wow, that looks soooooooo much better 
honestly, the 50K doesn't look significantly nicer
20K
like, I don't see a difference
I guess the 50K does look sharper when I look closer
between the 10 and 20 can't tell.
Okay, gonna do this video, then i'll do a test stream. Should I send you guys a link when I do it?
Yeah sure π
or do you want to do a quick test stream now since the vid will take longer?
just record the video on stream 


I keep trying to set up an overlay but unless all my stuff is in the upper left corner it won't show on obs.
don't worry boys, I got this ^ 
Yes we can see 
Hello, thanks and excuse me, Is there a way to have BTTV emotes show in the over chat widget?
RGS got dis.
#girlpower
@tulip pecan they should be on by default π€ isnt it working?
@lone bridge how dare you not invite me to that stream 
hasn't happened yet @ancient prism HOW DARE U DOUBT MY LOYALTY
oh no i didnt realize that whoops
Awkward
@tawny pivot got a question from @spare sage is there a way to have the recent sub and recent donator not to reset when starting a new stream?
So what we're pushing tonight is all recent counters will reset when you click reset session π
Hey, where can I change the alert on chat when someone tips me? The default one is: <someone> just tipped <number>$ or something like that π
@turbid reef Thanks π
how come when I try to enter any dollar amount other than ending in .00 it won't recognize it as a valid dollar amount for a tip in SE?
at least for me, I always like to tip 3.33, 4.44, etc., and it won't let me unless it's 3.00, 4.00, etc
You can only have 4-5 presets, remove one :)
try 4,44
this is america, styler.

both works fine for me 
@turbid reef & @hollow zinc Will look into it
Could somebody come to a channel and help us with song request please

Nuuls help me

whats up 
Twitch channel dudoiselle we can't get sing request working 
whats the issue ? π€
Basically songrequest is on and it worked for the last stream but now it's not even adding tracks.
@turbid reef thanks for taking a look

The donation form issue is because they have HTML 5 validation on. But didn't set the stepping to allow decimal points.
@tawny pivot 



Is the 'item left' in total or pr. viewer?
It seems that I cannot add an item in my store with a cooldown of one week (in seconds 604800), there is any error message, the modal disappear but no item added when I submit.
Where do I enable the "chat alerts" I'm looking in the settings and I'm not seeing them. I see I can add the alerts in an overlay, but I want the alert to also notify me in chat.
its under bot modules @weak schooner
HAHA. right in front of me. I've been looking at my computer too long today. Thank you.

the shop items have support for partners?
like, only sub member can buy this item?
I just redeemed an item on my store to test out, and put the overlay on my OBS and nothing happened....any tips?
did you add the store redemptions widget @untold estuary ?
Yeah
I mean
I have it working for the audio part of the redemption
just not the photo?
or is only audio what pops up currently?
sound items only play the sound, and perks show an actual alert π
Oh crap
Is there any way I can get sound plus image to show upon redemption?
Revlo had that π
@turbid reef
were gonna spend some time next week on upgrading the store and everything around it π
Sound isn't an issue @tawny pivot
Ohh, per item basis
Essentially what @turbid reef said π
There's gonna be a ton of upgrades throughout the next week π
I'm trying to import my tips from Streamlabs, but i've done it twice now 30 minutes part to no avail.
@atomic ridge let me check
@proud pumice What is the difference between Roulette and slots? They both seem just like a RNG gamble. Why not just have one? Me and my viewers are confused. Also, why does the slots rigged slider go up to 200%?
@turbid reef is the creators of these modules, he'll be able to provide some answers when he's back π
Stream Store, when you create new item, under cooldown it's "global user cooldown" ... Is that pr. user .. or global, for the command?
thiil the cooldown on the left is per user right is global
So has anyone made any sound effects for the stream store yet and how do they paly?
play*
There's only 1 global user cooldown there though? π€
No worries π Was just wondering if it's for TwitchUser31 or for the entire chat that the cooldown is ticking
Did anyone manage to figure out why hosts don't show up for me haha D:
Just tried the SFX, but not live, so no sound
@vital moss make sure u add the redemptions widget
and it plays from the Browsersource URL
@proud pumice heads up - it looks like SE doesn't work with Ace live streaming on android - I put the url in the streamlabs box but nothing is displayed (and when I hit the size button it tells me invalid url π¦
So back to bitstream it looks like
Anyone know how to make a !shoutout command with the variables cant find the equivilant $(touser) variable
what about finding the game for a specific channel like doing $(1.game)
π
@junior shore just dm'd me β€
$(game $(1))
Hey what's up guys
Nothing really @pearl mountain it's been a quiet night sofar 
also is there an equivilant to the streamlabs feed app for SES
SE ** or just on the site
Well someone told me to stop over I'm so kissed revlo bot is shutting down
@pearl mountain our kobolds and gnomes teams managed to get you a Revlo import tool in just under an hour. We haven't seen them working that hard since the Romeo & Julia show. Export your Revlo .csv and go into your StreamElements Dashbord > Topright My Accounts > Import and click the Revlo button.
@turbid reef you see my questions earlier?
@untold estuary oops
roulette is about 50% win chance and slots more like 3% and they have different messages etc, but in the end its just gambling
and yeah it probably should not go up to 200% π€
i can add a member to access to my dashboard?
no, not yet @soft canyon
ow :c
@turbid reef maybe it is broken then? I had 199% on slots and people were losing like crazy.
that slider actually only increases the points you win if you manage to win
ohhhhhhhhh
because it asks how RIGGED
I was thinking... I was changing the probability
May wanna clear that up?
Does adding/remove emotes increase/decrease odds of winning at all?
yeah the documentation is not very good currently 
yes it does
less emotes = higher win chance
ah ok
Dop you have the actual conversion? or formula I mean?
Like... 3 emotes = X chance of winning
4 emotes = X
etc.
its like 5 emotes = 3%, 4 emotes = 7%, 3 = 12% or something like it
too lazy to calculate it 
n = number of emotes n / n^3 
Also would be cool to be able to control the roulette payouts
thats the win rate
roulette is just double or nothing but you can choose the winrate
ohhhh
but it says
wait
"How rigged should the system be? (70% chance to win)"
chance to win = chances of sucess/fail
right?
which does not = payout
on slots?
Roulette
Gotcha, but yeah. would be nice to choose payout
for that
the payout for slots... trying to figure that out. Does 8x payout sound right if I am at 200%?
I can use some help setting up an overlay. Basically, I don't know where to start.
I'm not a big consumer of streams so I don't have a vision of what my overlay will look like
So either some help or a template. Are there templates?
And what are bits?
@turbid reef how would it be rigged?
And why is tips/donations used interchangeably?
They are another form of currency your viewers can give you instead of tips.
1 bit = $.01
As a supermoderator how can I access the accounts I moderate
@latent briar Twitch's explanation on Bits
Guide to Cheering
This article explains what Cheering is, how to Cheer on Twitch, and other useful information.
Notice...
umm
fonts are syncing to the alert
they show up fine in browser but the alert is just open serif
default font
Few questions (coming from Revlo). Can you have the store use the sound and animation set for them when someone claims them? What I mean by that is when I create the store items I can specify an image and sound file. People see and hear those in the store front. But if I have them set to generate an alert, it seems to only show the one generic alert in the overlay settings and ignores the custom graphic/sound for each store item.
What percentage does streamelements take from tips?
i hadnt even thought about this but i would also like to know if / how much SE cut is
@frigid flare 0% on everything. We charge nothing. There are no hidden fees. π
@rose kettle That is good to hear. Don't know if you are working on a betting system. With revlo it was nice to do it with the web front end or commands. Really liked that they did the betting where losers lost their bet. Winners got their bet back. And then all the losers money was split to the winners based on how much the winners bet.
Many bots just do the win and double your money (or some percentage). But if you have a ton of people betting on the favorite and a few bet on an underdog, and that underdog wins... Those few people are going to get a lot of points.
@spark plaza You mean like the Chat Roulette Module?
yeah, i'm just wondering what the difference is between slots and roulette?
@proud pumice Comments?
both are a way to gamble your life away
slots has a visual effect of 3 emotes
raffle is just yey or ney
try both
they're addictive
Is Loyalty Currency awarded when the stream is offline, or only while it's active?
@small narwhal online only
If anyone needs help. Please feel free to PM me π
@rose kettle No, not really like roulette. Let me explain. I do tournaments and other competitions on stream and like to let users bet on them. This is how I used Revlo before.
So say we have 4 teams. I usually setup revlo to allow people to bet from 1 - 100 points on A/B/C/D (the four teams). Then when a team wins, I tell Revlo "Team A is winner". Or whoever it is.
Players did a "!bet 100 a" or b/c/d depending on who they picked, and of course they could bet from 1 - 100 points.
All the points went into a pot. When a team is declared a winner it pays it out like so.
People who lost the bet lose their money. People who win get their money back. Then they split the pot of the losers money depending on how much they bet.
So if 4 people bet 100. One of them bets on team 2, one on team 3, and two bet on team 1. So 4 bets of 100. 400 dollar pot. Team 1 wins. So the two people who bet on teams 2 and 3 lose their 100 each. The two people who bet on team one split the pot since they bet the same amount. So they get their 100 back and 100 each of the 200 from the two losers bet.
Where it comes into play is say a person bets 1 point on team 4. And 20 people bet on the other teams with a pool of 1000 points bet amoung them. So the pot is 1001. If team 1 wins the person who bet 1 point on team 1 will get 1001 points. Since nobody else bet on team 1.
If 1 person bets 1 on team 1, 1 person bets 99 on team 1. And there are a bunch of other people who bet on the other teams totaling 1000 points. So we have 1100 in the pool. If team 1 wins all the people who bet the 1000 on the losing teams are out. The person who bets 1 will get 11 points back, but the person who bet 99 will get 1089 points back. Because they bet more on the winning team they split the pot but take the lions share.
Hope that makes sense.
With revlo I would create gambling contests from 2 teams to 20 teams. Depending on the game and the turnout.
@rose kettle Revlo calls them contests. I made this suggestion to both @tawny pivot and @proud pumice today I t hink they follo wwhat he's talking about. It's a super simple yet awesome system.
Yeah it sounds good
we'll get that done on the following week.
With the songrequest, can users only request from YouTube or is Spotify an option too?
I think right now it's just YouTube π
Yeah, I'm getting that sense too π¦
Do you have a page for suggested image sizes, like for the profile banner it doesnt suggest a size
@frozen axle The size for the Profile Page header Backround is 1920x310px π
I see its at the bottom there
Ha thanks I needed this too!
ayy looking good
π
@frozen axle Show us? PogChamp
So Current amount of currency vs earned by watching currency, basically
two different leaderboards, that you can swap between
Is this publicly viewable too?
Not at the moment, no
I mean, I am just helping confirm what others suggsted π
So I havent even looked
I guess he just wants the alltime to be public then π
That with filters in play.
We can probably do something, no eta tho π
No worries, just throwing out suggestions lol
Suggestions β€
we love it π
is there a way to test overlays?
What do you mean test?
I've created an overlay for new follower for example, I have the URL to add to OBS is there a way to simular the overlay triggering
oh to test events, yeah π ^ What Nanito linked
amazing thanks was confused as to what that was π
Is it possible to mod messages like this: " Π‘ΠΈΠ³Π½Π° costs 250 points, you only have 0.". I want to translate this to RU-language 
Changing the response text for the !redeem command isn't available yet
Can I change the response text for the !points command?
It will say, for example @untold estuary Veetus has X
on the response
doesn't need to be there twice IMO
Rewards redeemed in chat don't seem to trigger an alert. Is that functioning as intended?
Yeah, redeeming through store shows the alert but the same reward in chat does not.
We'll look into this
when creating a store item is there a way that it can only be purchased once per viewer?
Currently not
ok thanks
@turbid reef Hi! Just a quick question. What are the options available for the !cmd command? Is there and FAQ or a doc somewhere ?
What I mean (just in case) is what can I use after "options"? I saw that you used count once. I was wondering if there was a rename param
Does anyone know if there is a way to have the custom store item image you upload to display when it is redeemed rather than the default opening box that comes with the overlay widget?
@silk patrol https://streamelements.com/dashboard/bot/commands/variables is this what you mean
@pine hemlock nope, there is a !command available for mods that allows you to add/edit/remove/etc commands https://streamelements.com/dashboard/bot/commands/default
@edgy igloo you have to go in the overlay editor, and edit the store redemption widget
@pine hemlock np β€
ill get you a list @silk patrol
@silk patrol thanks, I can see where to change the image but not sure how to show the different images per reward
it looks like I can only set 1 image for all rewards
@edgy igloo currently you cannot place your own image for each reward
we are working on it π
thanks, I'm new to SE so just trying to find my way around what is possible
no worries @edgy igloo , that's what we are here for π
anything else we can help you with? anything you are looking for?
Reading through this thread is really informative even for those of us who have been using SE for quite some time
anything is possible, with time
nothing at the minute, just transfering over from revlo
hey @lone bridge I found SE this morning because of your tweet π
You did! Too cool π what's your twitter handle @edgy igloo? I gotta go follow u if I dont
Nm found u π
yes its @edgy igloo
Sweet. I'm glad you found us
@silk patrol all these should work !cmd options mycommand -cd 5 -usercd 10 -cost 100 -level 250 -type whisper -trigger mynewcommand -count 420
@turbid reef thanks, no rename tho 
oh ok, yeah. i'll try that
@pine hemlock lmfao the gif wtf is that hahahahahah
@turbid reef maybe i'm dumb but I can't make iit work. is it "!cmd options <mycommandname> -trigger <mynewcommandname>"?
this works fine for me !cmd options kepo -trigger kapo
weird, doesn't work on my end
try without the ! 's
weird, it worked on another channel where I'm a mod, but not on my own channel π

works on my as well with no problems
2 Quick questions about the !giveaway command. 1) Is it possible to reroll, say if someone enters and doesn't claim a prize 2) Is it possible to have more than 1 winner so if I wanted to have 4 winners, I could add a 4 at the end of the command?
@unkempt oasis yeah i wanna find out that as well i never did giveaways so i dont know yet how it works
nvm, I can update my commands using SE website, I just wanted to know how it works for mods
@unkempt oasis thats currently not possible, but can be added for sure π
we just released it a few days ago as a working demo pretty much

!giveaway works great and fun with the emojis but it's also a first draft. All ideas are welcome!
Hi Team. So, redeeming items in store is triggering my sound and animations, but using chat commands is not... any help would be appreciated please. π
@tulip pecan hi! The chat commands won't work unless the user has logged into streamelements with their twitch account -- the devs will be changing that soon yes @tawny pivot?
Essentially at the present moment that is the case tho
yes, its planned to be changed soon
@lone bridge HI! It was your little instore promo vid that sold me on SE! That is awesome news. But I am signed in with SE, and am testing things in my Chat ATM... Its probably because I'm trying to use things for which they are not reaaaly intended...
Hi @atomic hollow
hey π
Side note - will are you looking at the store layout at all? I would love to have things listed start to finish in a certain order. ATM, when ever I update anything the order of things in my store totally changes...
@hollow zinc can take a look at that
Cool. And yeah, chat commands dont seem to be triggering anything for me.
But when I physically use 'buy' in tore it does.
Gonna take a look right now π
Thanks @tawny pivot
Hello π Checking out SE, & for permissions, it wants access to change my game, stream title, & status. Is there any way to disable this? I can't think of a situation where i would want a bot to do so.
@turbid reef is that possible?
@timber granite Currently not something that we support fully. But i'll look into having an option without as many permissions.
@timber granite lot of people use the StreamElements/yourname page during streaming. You can change title game etc there. Saves me from having my Twitch page open which is much slower. We don't like.slow 
The chatscope is currently required to be able to get your hosts.
And the editor scope is used for https://i.imgur.com/3Rza6b2.png
The game / title can also be set by you from chat.
Thanks @tawny pivot , & @misty wagon that is what I presumed, just wanted to confirm, thank you π
Setting up now, will do π
Did u had your β shots @tawny pivot 
But i completely understand your state of mind regarding permissions
We don't wanna request chat scope for example. But twitch just don't offer any good alternatives right now
Yeah, the only concern was from not having heard of SE until today. Nothing negative about it, just new to me π
I'm just another revlo refugee π
Fully understandable π
π
Lol stop posting my personal photos! IRS is on me!
Are loyalty points & giveaway functions already present?
@timber granite yes!
I just found the loyalty points, looking for giveaway options now
Modules and chat commands
vinny π
There is a loyalty point system, can customize the number of points given, what you call them
giveaway is available as well
We are the best Kappa
! giveaway
@timber granite
A store you can set up for viewers to use loyalty in as well!
Is Raffle the Giveaway tool? @atomic hollow
@tulip pecan that's awesome! π yeah I'm with you on the order of items changing in the store when you update π that was something I really liked about revlo
I do not see that section @atomic hollow
Scroll down the list of default commands in your 'chat commands' menu
@lone bridge this is much better than Revlo though!
@timber granite should be '!giveaway start/stop'
@tulip pecan I love SE. I really have a lot of love for revlo, (RIP), my first bot. And what it was built to do it did really, really well. But SE is its own thing entirely π
truth
Got it, thank you @junior shore & @atomic hollow Start to open, does stop close and draw 1 winner? No way to draw multiple? Is fine if so, just clarifying.
@misty wagon our giveaway expert, please help
Quick question: Do you have integration for non Twitch subscriber platforms like gamewisp?
@muted zephyr its coming and its gonna be amazing
Sweet
and your name is so good
Spoiler: this monday π
Thanks π
@lone bridge RIP Revlo though yeah. π¦
How do you calculate points from revlo used to be top in revlo now people we haven't heard off are above me
Is there a way for someone who is a super moderator to access my dashboard?
Not at the moment, but that's being worked on ^_^
i know its not a cool thing to ask, but will it posibly done before revlo goes down? bc this is what we need the most, moriah and me are mods of same streamer. and us mods are the ones taht do it all on revlo.
Revlo is not going down for a few weeks right?
yes, on june 16 is down
Should be fine!
Lads, am I the only that has problems with the Deepbot import? Ive been working on it when it wasnt out yet and we actually made it work to grab the points but now when i try the official page i get an error message:/
Are you a deepbot VIP?
yes sir
Sir......I like you Kappa
@lament blade I'll take a look quickly π
:> I like me too Kappa
it is, ive tried it for a couple days now even with reseting the token and all
What is the error?
Yeah..... 10/10 information given Keepo
Brownie points for writing it as it was presented haha
i copypasted HAHA
Wow. Cheater
Alright so let's figure out what's going on
But yeah, it worked to most extend when I was working with eidmr on the dev of that feature
so i know what i have to do π its just not doing what its supposed to
@lament blade β€
api.streamelements.com/kappa/v1/points Failed to load resource: the server responded with a status of 400 ()
vendor-0aa7747fd6.js:32 Failed to import deepbot
(anonymous) @ vendor-0aa7747fd6.js:32
34api.streamelements.com/kappa/v1/points Failed to load resource: the server responded with a status of 400 ()
vendor-0aa7747fd6.js:32 Failed to import deepbot
(anonymous) @ vendor-0aa7747fd6.js:32
34api.streamelements.com/kappa/v1/points Failed to load resource: the server responded with a status of 400 ()
vendor-0aa7747fd6.js:32 Failed to import deepbot
(anonymous) @ vendor-0aa7747fd6.js:32
33api.streamelements.com/kappa/v1/points Failed to load resource: the server responded with a status of 400 ()
steph β€
Random Girl Kappa
np, ive done this process before haha π
okay this is new https://i.gyazo.com/7e196de563027434b7289a367a516999.png what do
Try doing the Deepbot steps and look for a request labelled as "points"
https://i.gyazo.com/486303640aa804a47f0404bc097445ff.png im guessing red means bad
{statusCode: 400, error: "Bad Request"}
error
:
"Bad Request"
statusCode
:
400
Perfect now click one of the red ones
And scroll to the bottom
So it looks something like this http://i.imgur.com/rgUkkjX.png
https://i.gyazo.com/1a0cc64d0d60961ef5c397baa8859195.png except there is no bottom π€
Make sure you're under this tab http://i.imgur.com/MbJsEim.png π
Awesome!! thanks π
youre more than welcome
@lament blade We got a fix lined up, give us 15 minutes π
Aw awesome!
try again @lament blade π€

its true though π I really need that π
can you export those aswell?
we do have that actually
for deepbot π€
π€ say what
Checking for a fellow streamer who isn't... well, lets say he's not the most tech savvy guy on the planet. Would it be possible for him to give me permission to access his account through mine, in a sense, where I could change settings and such for him?
yeah its on the todo list π
I have another stupid question π€ or more than one actually, 1st. i used to be able to do commands over chat commands, but thats not working anymore? anddd does the bot always give points or can i say somewhere to only give them when im streaming π€
Since Revlo bot is shutting down and he's using streamlabs, that honestly don't work half of the time, I told him to try out SE and he said me might give it a go, but since he can't really set things up himself I wanted to check if I could do it for ihm
you only get points when the stream is live
Also, was a betting system on the way? π€ I remember talking about it, but don't remember if you said it if it was coming or not
@lament blade you mean adding commands via chat?
yes
that should be working π€
@atomic hollow just got back, getting on top of my huge backlog. Is everything solved? Be online in a few minutesπ¦ π¦ π¦
it used to, not anymore it dont
@upbeat birch https://streamelements.com/dashboard/bot/modules roulette
oh wtf it actually also doesnt work for me 
yeah π
no it doesnt π¦








