#helpdesk-twitch
1 messages ยท Page 43 of 1
not yet, adding it soon
ok. Thanks
Possible to disable some default commands via chat?
(Just wanting to avoid some command name conflicts with Nightbot)
why not disable them in advance via the dashboard?
I don't have access as supermod. Can get haiimbelle to do it but she's kind of busy. Not a big deal - just seeing if I could get it done.
ohhh
So is that a no? ๐
sec, checking to see if we can do something
all our developers are sleeping, so rude
ok. No drama. Thanks either way โค
Hey guys! Ok so I've found a way for viewers to redeem a soundbyte through the store which is great, however my channel uses a lot of custom commands that show an on screen GIF and sound. For example !waddle brings up a waddling duck gif and sound clip on stream. Is that possible with SE?
yes, edit the !redeem command or add commands that do the same
Thank you, could you confirm how I make a command bring up a widget to show the gif?
you use our store for that, the command will be varations of the "!redeem" command and the widget you add to your overlay is the store redemption
Awesome, I'll give that a go thanks!
Unforntunately I'm struggling a little with this. Thanks for your help though
@lusty wedge command redemptions with gifs and stuff ^
Haven't gotten that far myself so I can't assist yet ๐ฆ
@lone bridge meant more specifically ๐
But theoretically, add the widget for the redemption alert in your overlay and then adjust the gif in the overlay manager is what I think is what needs to happen
Oh shique LUL my bad
I don't know if I'm explaining things clearly enough, so may be my fault! I need different custom commands to bring up different gifs and sounds. I understand setting up store items to bring up the redemption widget, but that only shows one picture. For example !redeem emoteonly brings up the same gif as !redeem duck. Is there a way to change that gif to something different on a per item basis?
yes sure, you can cerate different items, and each item will have it's own picture/gif
did I miss something? :/
Ok, can someone talk me through that then as I cannot work it out!
@hardy grove lets do teamviewer
Sure, I'll DM you my details
@hardy grove I may have to hit you up soon for help then lol
haha no problem!
Unfortunatley it isn't possible after all! Good job with the platform so far though guys, I'll be back if/when you implement different on screen gifs per shop item and a option to rename the bot ๐
Stream perks have only one image. A stream perk can trigger an alert. All stream perks have 1 image that you set up in the overlay manager. Sound effects are a differennt thing. They only need you to have the widget added to your overlay. They play automatically and do not require streamer action to be approved.
Hello, is there a way to turn off the "songrequest is not activated " message whenever someone try to use it but it's not activated ?
@trail hornet @turbid reef will answer this
@trail hornet you can disable the command here https://streamelements.com/dashboard/bot/commands/default
so the bot will stop answering to the command ? nice! I didn't think it would do it, thank you very much!
yes 
OK sorry @hollow zinc i'm late to this convo, but my friends had this issue yesterday. They set up a sound effect in their store, but couldn't get it to play. I know they need to have something set up in their overlay and input into OBS, but I didn't know what. I tried a few things and got nothing. Can you explain further please?
In the overlay manager we have a widget called store redemption. Just add that to your overlay and sound effects will play.
Ok that's what I thought, so if I have multiple sound effects within the store it automatically differentiates?
or can I only have one?
Id advise to have only one
Sound effects are not queued as events so they will play whenever someone buys em
Hmmm, any plans to be able to have multiple in the future?
oh ok, so the widget differentiates which sound to play based on what users "redeem" with the redeem command?
the widget will play all sounds from your store, i think @hollow zinc just misread your question 
ahhhh ok, phew!
ok another question, i know that it was a sneak peak a few weeks ago, but my friends want to upload a cropped image (like an emote almost, but custom) and have it rain across the screen when someone redeems it in the store, is that/will it be possibleL?
Its hard to walk, read and write on 25C on a phone :/

awesome, thanks so much!
@hollow zinc The bot just disappeared again like yesterday ๐ค
Had to tell it to Part and rejoin to get it back
thats really weird 
might be twitch updating their servers and disconnecting us or something 
Hey guys i have a Problem with the Follower Count it's actually at 1 but i got alrdy 358 can someone help me
You can change the follower count here https://streamelements.com/dashboard/session
Cool, I was hunting for that page too!
Sure, if you click on the button Edit Session https://streamelements.com/dashboard/activity
That will take you to the same place.
i cant get hosts to show anywhere, any ideas guys
hosts only show up if you have an active overlay open
so it'd work if i just click on the launch overlay with a host alert on?
im not using any overlays at the moment
@burnt leaf but it's only for the session is it possible to get the all time twitch follower
Currently we don't have that. When someone follows you it will increment the value.
I have a question. I am trying to get everything set up in my overlay editor and I have a MP4 that I have used as my donation alert for a long time. Everytime that I try to upload the mp4 it says it's not a supported format. But when I change it into an animated gif the file is too large. Is there anyway to be able to still use this alert?
Convert it to a webm
Thank you! Will mp4 be a supported format later on?
depends if we find it harming performance
we try to keep our overlays light on CPU resources
Where did the transparent theme go for the chat?
@lament blade Try pressing ctrl, shift + R
Make sure to save the overlay first
If you have any changes
Okay awesome.
While setting up my alerts, I get sound, but nothing else during preview on OBS. Am I doing something wrong here?
I have it figured out now, ^_^ It was on my end. Bahah it happens. Thanks anyway
Where can I find a list of quotes I put into the bot?
@zinc shale huhihu quick catch tho
@patent stag no list atm, we'll have to find a place for that on the website
Okay, thanks
Is the video overlay cache bug in that release? ๐
And if people can use a command line on there computer, what i do for my videos, is convert them with ffmpeg
the command is easy if not affraid to see the black command console ^^
@buoyant hull yes vid bug fix is there
Noรฏce ๐
i think i just broke the site for me
that option is not clickable anymore
chrome user adblock turned off
You have at least 1 overlay? ๐
@thorn path its just the first one, go to overlay manager :
you can create endless overlays
each can have everything you need from alertbox to labels
(save that CPU power)
got it
if you need help setting up, @atomic hollow can teamviewer in and help you out
just say the word
Im here for ya
What is the best format to use for the video widget in the overlay? Like what movie files formats are uploadable/usable?
webm works good
Ok awesome, Ill give that a go. Thanks ๐
np ๐
Hey guys, I changed the quote command to allow regulars to use it but it's not letting them? Just doesn't respond with anything and then when I do the exact same thing it'll add the quote
@vague jungle its currently hardcoded for mods or higher
Any way to change that @turbid reef? I trust my regulars not to do dumb things, hence why they have regular so it would be nice for them to be able to add it themselves
i might have to change it to !addquote or something then @vague jungle ๐ค
I mean if it's not too hard then I'd appreciate the ability for them to do it otherwise I'll just add it or get my mods to @turbid reef
@vague jungle btw you can give someone mod access to the bot without actually modding them 
Lol yeah I found that out by accident @turbid reef but I trust my regulars enough to have control of quotes, not enough to have control of commands ๐
Wait....there's a quote command? That was the only thing I was sad about losing from my old bot when I moved to streamelements. Where can I find it, because I didn't and don't see it?
https://streamelements.com/dashboard/bot/commands/default right here, got added not too long ago 
Thank you!!

Im trying to upload the .webm video but it isnt letting me. Not sure what it is cause the size is only 4mb so i dont htink it woul dbe because its too big?
Hey could you try throwing it in here?
Cheers
mhm that's odd.
try doing a ctrl, shift + R
Save before
If you got any important changes
Command, shift R
On streamelements right?
Yes
Yeah it still wont recognise the file
You are on this page right?
http://i.imgur.com/4bu34zS.png
No worries
Are you using safari by chance?
I'd say go for chrome always
Is there any place we can read patch/update notes? ๐
The issue is safari is that the version is based around the macbook model you have
Yep, all working now. Cheers dude!
So if you're not running late 2015 / 2016 models, your safari is relative outdated
I think mine is late 2016 yeah, ok chrome it is ๐
Does the vid auto loop or do i need to set it to do that?
Ok awesome, ill check later on the to see whats new ๐
@hollow zinc I haven't enven seen this channel! So sorry XD
No problem ^_^
Taking a look right now ๐๐ฝ
thanks :)
how do we fix this again?
how can I fix this again?
when a mod shouts out another streamer but it accidentally shouts himself out?
(he meant to shout out metricula)
@lone bridge what was the command that triggered this?
if he does !shoutout with no ''metricula' afterwards this is what happens
it happens randomly
some users he will do it and it will work
some will just default to his own name
it was the !so metricula
!so pepe
!so joeschmoe you get the idear LUL
it happens to other mods too
i can't figure out what triggers it
someone else had a similar issue
@turbid reef can you take a look?
use $(1) instead of $(user)
Cool thanks
@tawny pivot I think the main issue is more that Safari doesn't conform to web coding standards, I've written some beautiful code which I've had to completely rewrite just because Safari didn't like it.
It's a pain to work with
Exactly what you just said, combined with the version per mac iteration.
Hi ๐ I have some questions. First, if i stream directly from my xbox one, can I had overlays and things like that? Second, how do I do if I want the bot to thank followers ?
@willow wharf no, you can't use an overlay as an Xbox streamer but you can get the chat commands to work! you just have to go into the modules and turn on the ones you want.
i'm a fellow Xbox streamer on SE so if you have questions about using the bot with console streaming, i'm always happy to help!
Ok thanks, but I have my laptop for moderating my chat when I stream. I just really wanted to have overlays to show who has followed or things like that
regarding the bot, you need to activate chat alerts from here - https://streamelements.com/dashboard/bot/modules
Thanks
yeah, you need to be running your stream through a program like OBS with a capture card if you want overlays and song requests, unfortunately.
Thanks @tidal swallow
the chat alerts are definitely helpful for that, and i like that SE offers them for free. i was donating to Moobot before to get them.
Ok it's good. I'm supposed to get a capture card but for now I wanted to know if it was possible
yeah, i got a capture card but i need a better CPU to run it at the quality i want 
Okok
@willow wharf dont forget to mod our bot
"chat alerts"
Thank you ๐ I'm not speaking English that's why aha
Yes French but I'm learning english since primary school
we got @buoyant hull here to help you in French
Yeah thanks but I understand almost everything in English and I'm not that bad it is only expressions that I sometimes don't understand
The Baguette Army ๐ฅ
Je suis Quรฉbecois moi Cocci ๐
ils ont pas de baguette au Quebec? ๐
hosts are still not registering in stream elements. Not sure if someone else posted about that.
You got an active overlay right?
Ouais mais c'est moins significatif qu'en France ๐ and I got another question, can I actually change the default commands language?
Hey guys, any idea why, when getting multiple grey bits, only one drops into the Cheer Cup?
Need a Wine Cup
๐ซ๐ท
need an entire bottle of that.
@tawny pivot I believe so. But I'm not worried about the overlay. I am currently only using the bot in my channel. The bot works when people follow, but not when they host.
Ture @hollow zinc I count on you!
Generic question, is streamelements free? (Doesn't take a cut of donations?)
no, we do not take cuts of donations ๐
So how does StreamElements make money? jw
They get paid in memes
Is the event list capped at 3 events? Or is this just what the emulator is allowing to stick around after I emulate events?
should it fill events to the size of the box?
Anytime ๐
Will it still pop events down if the box is big like it emulated, and then just default to saving 3?
that's kinda cool.
for raids and stuff
FYI - this sub charge up bar is a lot larger when you pull it in OBS than it appears in the overlay manager
any way to make it even smaller? 
Did you guys just do this? AMAZING! Now we can emulate custom events to test alert variations YAYYYYY
i saw that yesterday too, that's pretty sweet ๐
That sub charge up bar is one of my favorite widgets of all time ๐
I really like it I just wish I could make it a tad bit smaller.
But that's just picky. We'll see how it works in action
Just to let you know, it's per stream based.
Ah, cool. I can't wait to see it in action, the emulator doesn't seem to impact it
I'll look into it ^^
still relevant @lament blade ?
Taken care of
sorry for late response , its already done โค
@lone bridge Maybe that's a sketchy solution, but if you want to scale something down, you can always make a special overlay for it on SE, and then scale the browser source down in OBS ^^
That's a pretty cool idea to hack it @high ingot -super clever!
Maybe I'll try doing that with the event thing because I think it's big
hihi thank you! ๐
Hope it helps ^^
Of course would be cooler if we could actually scale things directly in the overlay manager because it saves resources, but well ^^
Still a neat solution.
Quick question, a streamer I mod for has set me as a supermod of the bot, I was going to help him migrate settings from his old bot to stream elements but I cannot figure out how to get to his dashboard for his stream rather than my own.
Not available at the moment @visual bone
Oh okay, so what are the current abilities of a supermod for the bot right now?
check the bottom of the page - https://streamelements.com/dashboard/bot/commands/default
and the streamer can also create any custom command he'd like
Thank you!
One last thing, is there a list of variables for command creation? I see things like $(user) but I wasn't sure if there was a compiled list somewhere?
I just a had a simple question. Does game wisp subs trigger the subscription alerts in the overlay?
Finally have everything set up and working. Just wanted to make sure before I enable the subscription overlay.
@zinc shale we dont support gamewisp atm, but the good news is that we'll allow your viewers to send reoccuring tips via our tipping server that will act as subs, and will have all the proper sub alerts via overlay and hightend access via bot. so they'll feel like actual subs.
Okay. Thank you. @proud pumice
no sweat ๐
Small question on the setting up.
What you call Tipping page and the tip alert are the same thing as the donation on Twitch? If I set up the Tip alert, it takes into account the donations people would make?
Yeah
Tipping and donating are the same thing
Tipping just sounds less of a charity work imo
I've found some nice Cookie Monster GIFs :p
I'm setting up my first overlay thing to see how it works.
Trying to find some nice sounds now :p
Thanks for the support @atomic hollow
Thanks I'd really appreciate
@proud pumice can you help me?
@golden yew how can we help? ๐
when i put my alertbox iin obs its not showing evrything
are you working with OBS studio?
@golden yew
it could be a resolution issue, which resolution do you use in OBS?
@golden yew
- Get latest OBS Studio https://obsproject.com/download
- Build Overlay on https://streamelements.com/dashboard/overlays (instructionalโฆ
i fixt it tnx
Another question if I may.
Is there a way to reduce the background size of the "Event List" I can change the size of the names and the messages but it doesn't adapt the main box.
I'd love to reduce the height of the boxes.
And is it possible to change the background color? Make it more transparent?
@tropic eagle heyyy nice to see you!!!
My solution may be a little sketchy but it works! You can always make a seperate overlay for this one on SE ap, and scale it down directly in OBS ๐
Hey good to see you too!
๐
I'll try it ๐
About to start a short stream to try it out ๐
Thanks for the tips
As for the colours you can change them in its options (theme)
No problem!!!
Wish I could tune in, but I need to leave in 20 ๐ฆ
@tropic eagle I am checking this for you, will talk to our dev in charge of the widgets
@atomic hollow ๐
Thanks @atomic hollow
Guys, is it possible to add a live check to the bot modules? I just realised that there was a case of someone spending a sick amount of time using the roulette module while the stream was offline, and made an insane amount of points on it.. i had it set to be a 65% win chance with a sufficiently long cooldown to make it fun and rewarding during streams, but well.. that left a door open for some abuse.
I want my viewers to have fun with those games during streams, but i dont want them to be able to leverage that to make a ton of points off stream
I could just disable them manually when im not streaming, but thats kind of a hassle. And so far SE was all about making my streaming life easier, not harder :p
oh wow, that's intense ๐ฎ
I was about to ask a question about the games. I would like to add the raffle but I don't know how to trigger it?
it's !raffle <amount> for multi-raffle, and !sraffle <amount> for single winner raffle
thank you! ๐
@empty fjord so someone was interacting with your stream for an insane amount of time while you while offline and thats a bad thing? hehe xD
we'll see if there's an option to tick 'disable when offline' on modules
@turbid reef will look into that this week.
Is it possible to rename m bot?
not yet
Ok Thanks. Shoub be a feature. 
it will ๐
Is there a label that shows last cheer?
currently no, we are adding a lot of cheer widgets/features very very soon to support all the new Twitch affiliates
Ok, sounds good.
Next question @atomic hollow can I use a label for current song playing in song request?
Same :/ we are on it 
I cri
lol hopefully soon, just was working on my overlay and was adding in areas.
either way great stuff so far.
I'll see if i can do the currently playing songrequest today
oh wow, that would be pretty awesome



Any way to import commands from bots like deepbot and ankhbot?
how many are we talking about @junior shore ? my new bff
#bff uh... Tops 30 commands. Same question applies for our quotes.
That hurt my feelings @atomic hollow

question about twitch rules - can I stream my desktop screen and talk with my chat in IRL or I'm forced to show my face? 
guidelines dont say anything specific about that
Hey, is it possible to display current viewers count on my overlays?
We don't have that option yet
Ok, thanks ๐
Keep an eye on #270206314561404928 for new stuff ๐
@cinder ibex All your user points should be imported now
This is not offical StreamElements.. YET. But if you have a CSV of your users and points from another provider I made a little tool to import them to SE... Use of this tool is AT OWN RISK.. If you have any questions I'll try help. https://filter.dj/CSVtoStreamElements.html
BUG REPORT!
I reported a bug a few days back that I think was noted as fixed, but I still have this problem where sometimes some variations get linked together and it is impossible for them to have different images (they update together). Though, I have been able to "fix" the problem by deleting one of the variations, and re-creating it.
It doesn't always happen to all variations
Like this time I had 2 of them linked together (out of three)
Exploring the bug further, I realize that sometimes it fixes the problem if you go out of the variation tool and come back
It really does look like an object copy problem
We will look into it. Thanks for the find!
No problem! ๐
Also I've noticed that the variation priorities might not work properly, i'll send a screenshot
With ths setup, I have realized that Coffee and Poutine never trigger, they trigger the copper one. Is it a matter of order? If so, it might be important to offer the option to reorder the variations manually, or if not, change the priority to make sure "exact" amounts will always trigger before "at least".
I'll test this further
After testing further, I have realized that I can't make the "exact" amount types trigger at all
We are aware of it and working on fixing it ๐
my follower goal list is about 16 off of what it's supposed to be
should be at 26 not 10
at least according to twitch
you can go here and fix it - https://streamelements.com/dashboard/session
@rough cradle
we will take a look why it happend
resetting it took it to 0?
Resetting takes everything back to 0 ๐
If I want to make a custom version of uptime, what's the variable I use? It's not listed, and I can't see or edit the default version. Help please.
Also, is there a variable I can set to count down or up from a date/time. !birthday resulting in CKurtis birthday is 42day, 8hrs, 12 min, 15 seconds away.
Also, when I try to make a command with the $(channel.subs) variable it sends me a response of 0. I know I'm not big-time, but that number is off a little. ๐
your bigger than me Ckutis
Sub zero. ๐
^5
I mean, hi...five
Also, I tried making a command using the $(user.lastseen) variable. Seems good but if you put in someone who's never been to your room...or at least since using se, it gives an inaccurate response.
Yeah it grabs from bot database for user last seen @glass stag so I don't think there's much that can be done about that
Maybe return a 0 or -1 if never seen
Oh does it just make a number up?
Yep
Summit1g was in my chat 19 seconds ago. Lol
Damn you famous lol

I wasn't able to emulate notifications anymore yesterday for the ones that have variables (cheer/sub)
The options would appear when hovering over the main button but then I couldn't go to the options without them disappearing
@burnt leaf
this does work on my work PC
but this is in Chrome
maybe that's the difference
at home it was in Firefox
firefox is probably busted af
yeah but my Twitch works better in Firefox than Chrome
funny enough
was having a lot of buffering issues
and general loading issues
in Chrome
For scrolling chat, can I change the size or font?
We are in the process of making that a thing
1 sec.
Fala mnogu
@turbid reef can help with that
Also my $(channel.subs) wasn't working. Small stuff. But thought I'd let you guys know.
@glass stag i just fixed the subcounter and added $(uptime), will go live later today or tomorrow morning 
Sweet, thanks
How does the #291219887274328064 channel works ? Is it automatic, do we have to enable something ?
@proud pumice Can add you to the list ๐
@tawny pivot ok thanks
@tawny pivot add which
@proud pumice me and @tropic eagle
Oh yeah sure, usually @atomic hollow does that, ill take care of you two in a minute
Oh, an uptime? Neato
Oh thanks @proud pumice and @silk patrol for the heads up
hey guys! i was doing a 24-hour stream Sunday into Monday and the quote command wasn't working at all. wasn't sure if this was an issue you knew about or might already be fixed.
Curious as latest subscriber doesn't pull my recent sub or any sub for that mean are these daily or session based?
@tidal swallow @turbid reef will check about the quote issue
@sleek blade you have the ability to reset session from your feed, otherwise its the last sub that we tracked.
Hmm ๐ค odd thanks @proud pumice so it doesn't just pull from the API but what SE last pulled or tracked
we're shipping all sorts of tracking bug fixes this week, so expect lots of functionality upgrades
if you find smth that doesnt behave properly let us know
The animated overlay is insane @proud pumice is it possible to take this alrdy?
@proud pumice Any plans of custom CSS? ๐
yeah, plans already made, development started
its a big big task
so it takes time
I know!
Ty, also how do I edit the text of a default command
I dont want it to say the leaderboard thing when checking for points
is that possible?
I'm giving her all she's got captain! :datsheffy:
@orchid valley right now you can only disable default commands, not alter them
Is it possible to configure the chat commands messages or i am only allowed to configure the command name?
@shadow dirge can change both on most of the commands, some do not allow it
whenever there's an edit button (pencil) you'll have the options there
ok
@proud pumice I ask that because I am from Germany and i want to configure the chat messages into german language
Did they ever create an $(uptime) variable?
@shadow dirge most can for sure
@glass stag saw that done few hours ago
will be tomorrow on the website
Ah, tomorrow ok. Thanks
Hiya!
A small question to the dev and a request for support to other music streamer.
Since I'm running SE, my streams are more laggy (images wise, the viewers told me I have some image drops I didn't have before). Do you know if it's more demanding when using SE through OBS Studio? I'm only using one overlay atm.
And I'd love to have some help from music streamer running SE and OBS Studio. I've set up mine a while ago for gaming and I didn't personalized it for music only streams (bitrate wise, etc). I'm pretty noob on these things so any help would be appreciated.
@lone bridge ? @long garden ? @high ingot ?
actually, we're usually way less heavy on the PC resources since we use one CLR browsersource rather than a few
lets wait for some feedback from the people you tagged, and if it won't be solved quickly tomorrow i can assign you someone to take a closer look on your setup via teamviewer to see if everything is in place
would love a clip/vid of the lagginess you're getting
@tropic eagle I am not a tech guy at all. ๐ I barely get by
But I'm flattered that you thought I was worth asking
I noticed a bug with the Overlay -- If you do a test donation it doesnt update the top donation if its more
@tropic eagle , as @proud pumice said it is supposed to be less hard on the CPU as part of the process is done directly on SE, so I'm not sure why you are getting that issue. On my side of things, I have duplicated my scenes in OBS (to have a copy of my old ones) and then on the new stream element one, I have deleted all the widgets, even the inactive ones that were not from stream elements (or the ones I didn't want to keep, but happens I just prefer to use one app and that's it). I'm not sure how OBS works about hidden items, but I didn't want to take a chance, and it also just becomes annoying to have a ton of hidden widgets you don't use like that.
This might not make a difference for you... but maybe I would recommend doing a speedtest when you get these issues to know that might be due to your internet connection.
I didn't have any problem on my side of things when it comes to laggyness with SE... I don't know if any of this will help, but let me know if so! ๐ฎ
@tropic eagle http://www.speedtest.net/ ๐
Hello I may be missing something, but I rolled out the SE Song Request on my stream tonight and maximum song length doesn't seem to work. I had users who were mods, subs, and then just regular users request songs that were like 10 hours when I had the time limit set to 600 seconds, and the songs went through. I then changed it to 60 seconds and they still went through. maybe the system is set to cut the songs off after that point? but ideally it would just not even accept them, and tell the user it's too long. insight?
@tranquil iris will check with @turbid reef and get back to you
@proud pumice And having some GIFs shouldn't make a difference?
But that's what I thought, and I deleted all of the other sources I was using to have only the SE one.
So I guess it's more a matter of my Internet connexion and the way I set up OBS stream details
use them gifs on our overlays, shouldnt make a difference at all
Hey guys! How's everybody doing ? I wanted to created a command with ${args} but i'm habing trouble figuring out how to carry variables from the command.
here is what I want : the command !blame someone and the answer : welp GG someone
my guess is that the answer has to be welp GG ${1}
but how do I use the ${1} in the command itself ?
if you want to have !blame bob you would use "welp GG ${1}" as the text for the command which would reply with welp GG bob when triggered
(minus the quotes they were just for clarity)
if thats what you mean
@willow mountain i want people to be able to put any text as an argument, I don't want it to be based on the person sending it
if you're interacting with the bot rather than in the admin !command add blame welp GG ${1}
yes, that will do what you're asking
nvm, i didn't understand what you were saying, it's working thanks a lot @willow mountain
no probs dude
Hey Guys. Small Bug. I changed my name on Twitch recently. And seems I now have started my "points/things/whatever" from scratch. If I log into streamelements website, I see my old points still, but in twitch chat, there's a new number
Im willing to bet its because they store based on unique username as the primary key
which they kind of have too for points
Yeah. Revlo bot had the same bug when the free usernmae changes came out
They had to link to twitch profile/uuid, I believe
they're usually able to link the two usernames together for you so bot shows complete stats @bright copper
don't remember exactly who does it though so not sure who to tag
Thanks @vague jungle But I will definately be changing my name again after the 60 days are up... and again after that... and so on. Just thought they needed to know about the bug... I'm not actually worried about the points, personally
oh okay no worries then @bright copper! it's less a bug and more of a complication of name change which they have to manually alter, just due to the technicalities of name change
@bright copper have you first signed up before you changed your name or after?
Was signed up for a month or so already. Then I namechanged on Twitch
try logging out (top right) and logging back in
Okay @turbid reef I now see the "newly" started Tacos. Old ones are gone.
um... Tacos = Points/Whatever
in what channel?
RandomGirlSinging
Old account was named Milamber9000Ultra. New one Milamber9000UltraDad
Will it also have my SuperMod status pulled over... let me see...
Nope @turbid reef Unless RandomGirl stopped the bot completely... I can't !bonus after the name change...
@turbid reef ?
hi i want to creat a command but i can't name templates
can SE do alerts from streamtip? or only from your tipping page?
from ours only
do you take fee from tips ?
nope :)
They do not ๐
100% free ๐
๐ฎ โค
add a * to that :3
my paypal email, will that be kept private? it's my personal non streaming email is why I ask
yes it will
any way to add a line break to the donation memo?
try <br> but I'm not sure that it will work. I'll poke @burnt leaf to look into it ^_^
yeah I tried <br> no luck
also not sure if I'm missing it... but is there a recent/last host widget?
Yeah, amatuer coder here, I dont think <br> would work as youd be puttting it inside a string, you might need to use innerHTML? That being said I dont know the inner workings of their code, so I could be totally wrong
used some ------------- as a workaround for now lol
Yeah spaces or tabs should work, good thinking
In the overlay to do empty lines i use ย on each single line to make space
It's the html value for unbreakable space
You can also use it to move text to the right
If you put several in a row like so
ย ย ย ย My text here
Hey, did about 5-6 hours last night with S/e. Had some annoying issues with song request. If I let a song okay fully thru, when the next dog came up, it said underneath it was playing but it repeated the first song video and music. Also, is there no way to move songs around in that list? I was trying to double click a song to play next to no avail. So I basically lost like one out of three requests and then couldn't bump up missed ones as they were re entered.
(**play (okay))
(*song(dog)). Frickin Steve jobs predictive text needs help too. Lol
What browser are you using ? Did you have it minimized when it repeated the same song?
just did !sraffle 50 120, and after 2min i gave 50 points to 2 winners instead of 1
it gave*
i was told !sraffle is for single winner
Chrome, it was open...I'm capturing video from it.
For the line break issue
try \r\n
depending how its encoded on the other end it may work
or just \n
you might need to ASCI it
Developpers will surely hate me for this bug report but...
there's no adaptive timezone for stats... XD
Timezones and date time in general is the worst
Hi guys. Just wanted to know if there is a way to trigger an alert with a command. Let's say i have in my store an item called "have your own welcome sound", when people redeem this item, they get to choose a sound and assign it to a command. when the command is triggered in chat, it plays a sound (maybe using an empty/invisible alert box). I've seen people do that with other bots
A command to repeat the last alert (donation, sub, host) would be great too, instead of having to open the box to see what you missed.
!replay
@glass stag that's not a bad idea, you can activate alert message in the chat too, so you get to see who it was (of course if you chat isn't lit af ^^)
The sound effect option is already there I think
Make that replay command owner only
Go to store item, and hit sounds I think
Create new item, you can choose perks or sound effects
@glass stag oh nice, i haven't notice that. But the sound effect was just an idea. Having a way to trigger an alert could be cool too
๐๐ผ you inspired the idea. ๐
I think to link the !redeem xyzeffect to a command would be really smart.
Because that's how you play it now as I understand it.
Would be nice to just type !xyzeffect
Since you can assign points cost to any command
yeah, that's exactly what I meant in the first place. a streamer I follow creates commands with the name of his mods, so when they log in, they type their command in the chat to let people know they are here. for example, if my mod is called azel, he types !azel and his sound is played
how do i reset my tip goal
Activity feed --> edit session
ty
PSA "DNS Codes" are not real do not buy them do not use them not listening to this will leave your information vulnerable
@turbid reef @hollow zinc have a look at @glass stag bug
Seems like it's fixed now. ๐๐ผ
@turbid reef can you please help @uneven olive
Skyliner: just did !sraffle 50 120, and after 2min i gave 50 points to 2 winners instead of 1
[12:41 AM] Skyliner: it gave*
[12:41 AM] Skyliner: i was told !sraffle is for single winner
Hello guys i have a Problem with changing my Stream Title with the streamelements dashboard isn't very important for me but maybe someone knows alrdy the problem
Is there any way I can get the bot to whisper the person when they type in !bal? I just wanna clear some of the spam in brings
yes, you can set the command type to whisper @orchid valley
Ok, Ill take a look at that when I can. Thank you!
@shadow dirge you can change your stream title on your dashboard, you'll see it on the right
@lusty wedge yeah i know but i get every time a error message ๐
ohh really? when do you get it? after you try and update?
yes if I click update i get in the corner on the right an alert Error!
@hollow zinc yeah i fill it and then i get the Alert "Error!" not even more
I need to go to the store i'll assist you in a like 15 mins, ok?
okay
Amm store? loyalty store? ๐ค @hollow zinc
Is there an option for filtering profanity in TTS donations, and if so; where?
@lusty wedge ๐ค
๐
@upbeat birch on the tipping settings page in the dashboard, there's this:
Thanks a lot โค I was searching through the overlay manager >_<
@shadow dirge log out and then login again
Thanks Dude ๐
How can i update my total follower count? Just shows as 0 right now, same with follower goal.
@livid jewel https://streamelements.com/dashboard/session
its a button on https://streamelements.com/dashboard/activity
Ah, didnt think to look there for some reason, thanks
no problem!
How to Import the total sum of Twitch folloers into the Widget?
@warped sentinel you mean to the widget on your overlay manager?
Thank you
Anytime ^_^
Just curious, everybody, is there a way to change the name of your Stream Elements bot?
currently not, but we wanna do it at some point 
Ah okay! Thanks @turbid reef ๐
Hey guys! I need a tiny help on a command. I wanna do a Shoutout command and I have this, but it's not working. It doesn't show the "user" name nor the link.
Please take a moment to check out $(touser). Give them a follow at twitch.tv/$(touser) and share the cookies!
Use ${1} where you have $(touser)
Ow that simple?! XD
Thanks @willow mountain It's working perfect! โค
No probs :)
last night and today, when i go to update my stream title and game from the SE dashboard, it keeps telling me error. i've tried a couple different browsers and computers now.
relog
Logout from SE then login again
that fixed it for @shadow dirge
if it doesnt we'll take a closer look at it.
thanks!
The classic turn it off and back on again ๐
HELP
I have a vision
Y'all know Consuela from Family Guy? "noooo noooooooo"
I would love to play a clip of her saying "nooooo... nooooooooooo" when someone is timed out. Is that possible at all? Could that ever be possible?
To integrate Sound fx with Twitch chat stuff like that?
I would go for that if that can be a thing
that's hilarious
@lone bridge just looked at some twitch chat docs. it can be done
can it be done with 500000000 users. maybe
MAKE IT SO EIDRM AND NO ONE GETS HURT 
What sound plays when you put the kids in a timeout? ๐
LOL we need to work on those
have we gottent the ability to easy transfer creds from one bot to another?
i want to use streamelements however i dont want to have my viewers lose thier waffles
one should never take away another ones waffles tbh
my alert is ehcoing and not showing ppl sometime
no only OBS and twitch
its 4 followers in the current session
you can set the current number here and it will count from there https://streamelements.com/dashboard/session
will i have to do that every stream?
only if you reset the session
none of these settings "stick"
ive set all of these like 3 times
and they keep reverting to this, except for the test
What do you mean?
when you click "submit" and then come back to these settings, they've changed back to defaults
did streamelements just go down
never mind
๐ฎ
@coral kelp did you get that working?
cuz it sounds like you had an internet hiccup, so it didnt save the settings
what determins the Slots reward?
had the same person win the exact same amount 8hrs after
luckiest person ever because slots are super rigged. lol
lucky yeah, but what i found odd is the reward was exactly the same.. 937
and there arn't enough ppl doing slots for it to accumulate 937 in 8hrs
that is pretty odd. i've only ever seen an even 2,000 and 10,000 won on my slots.
hello, a user of mine is getting timed out for Symbol Protection. for posting a paragraph with no symbols
I know it's Symbol based on the timeout length
the paragraph is
i read about how ppl like gamestop were stopping console stores like playstation store sony from selling their digital titles for less or they will refuse to sell their consoles
can someone explain this to me? it was initially set to the default settings
thanks
@tranquil iris that paragraph is 177 character long, the default setting for paragraph protection is 140. try upping the maximum amount or disable paragraph protection
paragraph protection wasn't on
symbol protection was on and that's what was triggering
and like i said, i knew that because i set an odd timeout length
i can show you a VOD if you like
@tranquil iris Please throw the vod in here ๐
still streaming but will try to remember later
no problem ๐
Hey y'all! Sorry I've been kinda MIA this week, haven't even had a chance to play with the bot. BUT I had a couple issues today with notifications that I thought I'd bring up. I know @long garden also had buggy notifications earlier too
Couple different things happened:
Currently 4 AM, but fire away ๐
LUL thanks @tawny pivot
so, in OBS I have different overlays set for different scenes, and different alerts set up for those.
so I have a performance overlay -- where I turned off sub notification sounds. They showed the sound on those at 0%, and I saved it that way and went back in and it was STILL 0%, it kept triggering the sound anyway
I am wondering -- if I have different overlays in different scenes in OBS that are not currently supposed to be active or shown, will it still trigger sound in the background?
I am wondering if that's why I've gotten some weird buggy double-sounds too
where you can hear the notification doubling, as if its coming from two sources
Yeah so the new OBS updates are very interesting
It has an option to keep CLR's "alive" in the background which will cause it to play twice
interesting. It had been doing that last week, and today I just reinstalled OBS
and obviously it still did that
is there any work around within OBS?
OH i see

so in each browser source just enable that it shuts down when it's not visible
Yeah exactly
Consider it like a browser tab that's not active
Chilling in the background playing sounds ๐
I'm happy to know it wasn't SE. It sucked, cuz I had to just delete all the browser sources
Oh rip
yeah
I couldn't talk up SE at all today cuz of that shit
No notifications or anything on screen
usually people ask what I use
That checkbox confuses the living shit out of people
Maybe we should tweet/retweet a PSA about it? hrmmmm
I wonder if others are struggling with it too (not just with SE)
Good to know. Thanks so much for the insight, I'm going to go let the Twitch Music server know about it.
And probably Twitch Partner server too, if no one already discussed it
@tawny pivot one more thing if you have a chance --
what are the specs for the laptops that INORMOUS said the staff use? They're Lenovos yeah?
SORRY hahaha
I have a macbook pro 
LUL it's okay, I have a 2010 macbook pro and that bitch is still going strong.
Not sure if the serial number is secret 
HAHAHA
I ask because right now some music streamers and I are discussing the mac vs pc laptop debate.
Exactly - I use an iMac right now and just want to add a powerful windows laptop to the mix to handle the streaming component (not audio or art stuff) and also for travel
The new macbook is fucking amazing, but holy shit the price..
They keep taking things away though
Well so here's the deal
I have a single USB-C that goes to my monitor
The monitor then powers the computer and provides everything i need
that's cool
but how much when you upgrade your ram to something adequate to stream?
$2K at least yeah?
The new macbook pro is actually capped at 16gb ram
I think the Lenovo @proud pumice sent over was 16G too
but now that link is deleted on newegg
I just very much prefer the mac's overall feel and design
And it's perfect for traveling
Gaming, hell no
So definitely that would probably be the tipping factor -- are you planning to game with it?
So it's 100% a deal breaker if you wanna play games
For sure. Yeah, that's why I am actually looking into a windows platform (although I don't want to), just so I COULD game if I want to.
I just do both 
Yeah hahaha. Personally, I need something that can just handle the output of OBS/the stream/ and occasional gaming. I plan to continue to use my imac for audio production and all my art stuff
and if it can run the whole show for occasional travel, that'd be nice too
One pro tip is to use the hardware encoder
https://i.imgur.com/b1yoTEU.png
If the iMac has that 
WUTTTTTT
It's like 30X faster
๐ง
I have never, EVER seen that, and I am one of those people who looks at all the options hahaha
I'm gonna go peek now
Does that mean if I have it I could maybe stream 60 fps again? LUL
I was able to handle it for a while.

wow, why is yours all different?
What does it look like for you?
You found it
?
First the serial number now this.. ๐
WHY HAS NO ONE TOLD ME ABOUT THIS
Wait, so which one, the hardware encoder?
Does this mean I could up my aspect ratio or my fps?
Removing the strain from your cpu
And moving it to some hardware that's really good at what it's doing ๐
Same on windows
If you have a nvidia graphics card or an Intel CPU
You can offload it to the hardware encoing thingies there
Issue is that not everyone has this fancy technology 
hahaha
so do you think this means I could increase bitrate, bump it up to 1080 or 60 fps?
I'd say go 4k 144 fps 
LUL
is a test recording as good as a test stream for stuff like this?
probably not
Create a shitty test account
okay, looks like brushesnbongs is back online 
Do a test stream in secrecy 
kinda like ckurtis - his is sitrukc
DUDE thanks for the knowledge. Now I gotta play

You're welcome, have fun 
@tawny pivot do you know what the rescale output is for?
Yeah
if on the video settings you already set your canvas and output, what does rescaling do?
Dude, we need an OBS thread lol
lol yeah
I think it's just another word for downscaling
aka 4K -> 1080p for example
but why do you need that if you've already set the canvas and output.
basically, do I need that? probably not yeah?
or is it so you could potentially be simultaneously recording a nicer quality video?
I'll check my mac in a second, just making some coffee 
HAHAHA omg I'm so sorry.
You totally don't have to chat about this right now. Just interested

@wide delta there's a lot up there about mac stuff ^
I saw, I'm picking my way through it ๐
๐ง
That looks like an awesome tip, I'll be trying that out tomorrow. I've noticed my Mac heating up in a way I don't like when I stream, hopefully this will help by using up less CPU
That alone, PLUS using streamelements instead of various bots/software bots is going to help a ton โค
but @wide delta I will warn ya that basically when I stream my imac has the fan going on full blast the entire time. It sucks. The second I open OBS basically.
but 9% CPU is much better than the 20-30% it used to reflect
Yeah, and I'm using a Mac Mini which has even worse heat dispersion issues than IMacs
I'm trying to convince the wife to let me buy a Mac-Pro, but unsurprisingly, she is hesitant on the price...
Understandable
Well, you have styler here to make a good argument for ya 
It's a good computer 
lol
I posted this, then deleted, but I'm gonna repost:
Styler: "I love my mac"
that's a helluva monitor
he said it basically powers it for him?
I think my favorite rocket league streamer uses that
I dunno, when it comes to this stuff I'm like "HEY I KNOW THINGS" 
Before I switched over to Mac, I considered myself relatively tech savvy - I'd built my own computer from the ground up multiple times, never had problems fixing & replacing things, and never had to ask someone how to do something. Now I feel like my parents... Thanks Mac
That's funny, since mac is supposed to be "easy." and it is, but it also has so many things you can customize and you have to go hunting for them. Like, remember when I helped you set up your aggregate drive? LUL
Dang styler look at your pretty lights. I wanna come hang out
It's hooked up to chat 
Yeah, for a computer that prides itself on being built for artist production stuff, the fact that the Mac's internal audio situation is so FUBAR'ed is ridiculous
Phillips hue is fucking awesome
I love them - I have several in my band jam room
ooh fancy. (just googled). And here I was buying LED stringlights from target
They're not bad priced either (though I seem to remember they used to be very high)
There may just be a bunch of different options now though for all I know
$100 per lightstrip is a little steep 
But you know.. if that's what it takes for me to control my lights from twitch chat 
100% worth the investment
Ah, I have the bulbs
you can control from twitch chat
Fuck yeah 
I also bought them on a woot.com sale, so I may be out of touch w/ the reality of their pricing

But it was like their 2 starter bulbs (colored) for $35 or something like that, I bought 3 packs
I currently got 4 bulbs, 2 lightstrips & 1 bloom whatever thingy

Alright well i gotta pickup my drunk brother 
And I've got to take care of a sick dog
okay
been nice chatting w/ you
Likewise
ditto
g'nite/morning
Not complaining (okay maybe a little) but the GUI for designing in template creator is a little difficult. hard to access the font choices, tick arrows sometimes don't work or you need to type px , Would be nice to copy paste elements between templates
Can only resize from the bottom right corner. Etc
Fixed size tip jar
I agree @glass stag, I have some of the same issues. The tick arrows and limited vertical space in a browser window means I am often losing menus and not being able to find them quickly. You can duplicate a template currently, and that's what I do to start a new template.
and the resizing from only bottom right corner has tripped me up before too
I mean, this is all simple stuff but you and I are quite tech savvy when it comes to this stuff, so if we are having some problems I wonder what total noobs will think.
Is it just me or do the fonts not all work?
I keep saving but the templates all look like the same font as before
In OBS? try to relaunch/copy pasta that code in the browser source
that fixed it for me
if it's just in the builder, I did not have that issue
but I had to re paste the url to get the font to change in OBS
Some fonts change. Some don't. Baloo, bangers, able
hrmm. Are they by default really large or something? Different sizes work?
Lemme go try the same ones.
Nope. Some work, some don't
Try any of those I mentioned. See if it's just me
Would be awesome to have a click down arrow instead of txt input on fonts, and to actually have each font name in its own font so we don't need an hour to pick one that may or may not work. 
Ok, my bad. Weird. I reloaded from vmix and now I see it
But other times I didn't need to.
Thanks @lone bridge
oh yeah? cool!
Ask me why. Lol
WHY
Oh... BS in general
k @tawny pivot asked for a VOD. here it is with timestamp: https://www.twitch.tv/videos/140400961?t=29m58s
so just to recap what happened
I only had Symbol Protection and Emote Protection enabled in the bot
someone wrote a long paragraph, user All_Over_Rs (you can see chat on the VOD)
and the bot timed them out for 15 seconds
15 seconds is the default timeout for Symbol Protection
(Paragraph protection is still set to the default which is 30)
I then tried changing it from 15 to 16 seconds, confirming that Symbol protection was timing him out for a long paragraph for some reason
I open the browser window to show it
is this "percentage" or literally just "this many caps"
for caps protection
edit:
im an idiot
so if a user exceeds either of these they get timed out
also, for banned words, can you use regex? are they case sensitive? can you submit multiple at a time by seperating them with a delimiter?
also are there commands that you can use without exclaimation points?
also the overlay settings for this overlay are still reverting back to default
also how come you can add commands using !commands add blah blah blah that are longer than 250 characters but you cant add a command in the streamelements dashboard thats longer than 250 characters
for example, this is a command i have
that has more than 250 characters
I'm still getting the issue that the chat widget doesn't stay up to date while on non-active scenes, if I go to my end screen it often shows chat from somewhere halfway during the stream.
Anything I can change about that?
I'm still getting issue of song player not going to the next song and repeating first one
@glass stag we'll look into it. Thanks for the video
Ok thank. I worked for me once after and thought it was fixed.
But I noticed it's doing it again. Sorry to be a pest
Not a problem at all. If it happened for you, it can happen for anyone else and it needs to be fixed
๐๐ฟ
Hi! how's everyone doing? I wanted to recreate the shoutout command that shows someone last played game like : Go check out "somebody", he last played "some game". In Nightbot, they use their own variable $(twitch game $(touser)) which we don't have yet. I've been checking the twitch API, the "get channel" function returns a whole bunch of stuff including the game. If anybody knows more or have already done that, I would be forever grateful to know how you did ^^ https://dev.twitch.tv/docs/v5/reference/channels/#get-channel
I just got live on Twitch and don't see my link on the #291219887274328064 thingy. Am I on the list?
ill take a look @coral kelp 
overlay settings still revert to default for me ๐ฆ
or rather, what i set them to the first time i made them
Is there a way to set an alert for the top donator?





