#helpdesk-twitch

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wide wasp
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Can supermod access the dashboard?

atomic hollow
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not yet, adding it soon

wide wasp
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ok. Thanks

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Possible to disable some default commands via chat?

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(Just wanting to avoid some command name conflicts with Nightbot)

atomic hollow
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why not disable them in advance via the dashboard?

wide wasp
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I don't have access as supermod. Can get haiimbelle to do it but she's kind of busy. Not a big deal - just seeing if I could get it done.

atomic hollow
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ohhh

wide wasp
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So is that a no? ๐Ÿ‘€

atomic hollow
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sec, checking to see if we can do something

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all our developers are sleeping, so rude

wide wasp
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ok. No drama. Thanks either way โค

hardy grove
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Hey guys! Ok so I've found a way for viewers to redeem a soundbyte through the store which is great, however my channel uses a lot of custom commands that show an on screen GIF and sound. For example !waddle brings up a waddling duck gif and sound clip on stream. Is that possible with SE?

atomic hollow
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yes, edit the !redeem command or add commands that do the same

hardy grove
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Thank you, could you confirm how I make a command bring up a widget to show the gif?

atomic hollow
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you use our store for that, the command will be varations of the "!redeem" command and the widget you add to your overlay is the store redemption

hardy grove
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Awesome, I'll give that a go thanks!

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Unforntunately I'm struggling a little with this. Thanks for your help though

lusty wedge
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@hardy grove how can we help?

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what are you struggeling with? ๐Ÿ˜ƒ

lone bridge
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@lusty wedge command redemptions with gifs and stuff ^

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Haven't gotten that far myself so I can't assist yet ๐Ÿ˜ฆ

lusty wedge
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@lone bridge meant more specifically ๐Ÿ˜‹

lone bridge
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But theoretically, add the widget for the redemption alert in your overlay and then adjust the gif in the overlay manager is what I think is what needs to happen

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Oh shique LUL my bad

hardy grove
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I don't know if I'm explaining things clearly enough, so may be my fault! I need different custom commands to bring up different gifs and sounds. I understand setting up store items to bring up the redemption widget, but that only shows one picture. For example !redeem emoteonly brings up the same gif as !redeem duck. Is there a way to change that gif to something different on a per item basis?

lusty wedge
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yes sure, you can cerate different items, and each item will have it's own picture/gif

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did I miss something? :/

hardy grove
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Ok, can someone talk me through that then as I cannot work it out!

lusty wedge
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@hardy grove lets do teamviewer

hardy grove
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Sure, I'll DM you my details

lone bridge
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@hardy grove I may have to hit you up soon for help then lol

hardy grove
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haha no problem!

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Unfortunatley it isn't possible after all! Good job with the platform so far though guys, I'll be back if/when you implement different on screen gifs per shop item and a option to rename the bot ๐Ÿ˜ƒ

hollow zinc
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Stream perks have only one image. A stream perk can trigger an alert. All stream perks have 1 image that you set up in the overlay manager. Sound effects are a differennt thing. They only need you to have the widget added to your overlay. They play automatically and do not require streamer action to be approved.

trail hornet
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Hello, is there a way to turn off the "songrequest is not activated " message whenever someone try to use it but it's not activated ?

proud pumice
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@trail hornet @turbid reef will answer this

turbid reef
trail hornet
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so the bot will stop answering to the command ? nice! I didn't think it would do it, thank you very much!

turbid reef
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yes KKona

upbeat rose
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OK sorry @hollow zinc i'm late to this convo, but my friends had this issue yesterday. They set up a sound effect in their store, but couldn't get it to play. I know they need to have something set up in their overlay and input into OBS, but I didn't know what. I tried a few things and got nothing. Can you explain further please?

hollow zinc
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In the overlay manager we have a widget called store redemption. Just add that to your overlay and sound effects will play.

upbeat rose
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Ok that's what I thought, so if I have multiple sound effects within the store it automatically differentiates?

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or can I only have one?

hollow zinc
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Id advise to have only one

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Sound effects are not queued as events so they will play whenever someone buys em

upbeat rose
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Hmmm, any plans to be able to have multiple in the future?

turbid reef
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one redemptions widget that is

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it will play all sounds from your store

upbeat rose
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oh ok, so the widget differentiates which sound to play based on what users "redeem" with the redeem command?

turbid reef
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the widget will play all sounds from your store, i think @hollow zinc just misread your question monkaS

upbeat rose
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ahhhh ok, phew!

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ok another question, i know that it was a sneak peak a few weeks ago, but my friends want to upload a cropped image (like an emote almost, but custom) and have it rain across the screen when someone redeems it in the store, is that/will it be possibleL?

turbid reef
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we are working on that, yes FeelsOkayMan

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๐Ÿ”œ โ„ข

hollow zinc
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Its hard to walk, read and write on 25C on a phone :/

turbid reef
upbeat rose
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awesome, thanks so much!

tight harness
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@hollow zinc The bot just disappeared again like yesterday ๐Ÿค”

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Had to tell it to Part and rejoin to get it back

turbid reef
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thats really weird Thonkang

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might be twitch updating their servers and disconnecting us or something forsenE

shadow dirge
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Hey guys i have a Problem with the Follower Count it's actually at 1 but i got alrdy 358 can someone help me

burnt leaf
hardy grove
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Cool, I was hunting for that page too!

burnt leaf
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That will take you to the same place.

daring reef
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i cant get hosts to show anywhere, any ideas guys

turbid reef
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hosts only show up if you have an active overlay open

daring reef
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so it'd work if i just click on the launch overlay with a host alert on?

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im not using any overlays at the moment

shadow dirge
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@burnt leaf but it's only for the session is it possible to get the all time twitch follower

burnt leaf
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Currently we don't have that. When someone follows you it will increment the value.

merry dove
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I have a question. I am trying to get everything set up in my overlay editor and I have a MP4 that I have used as my donation alert for a long time. Everytime that I try to upload the mp4 it says it's not a supported format. But when I change it into an animated gif the file is too large. Is there anyway to be able to still use this alert?

hollow zinc
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Convert it to a webm

proud pumice
merry dove
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Thank you! Will mp4 be a supported format later on?

proud pumice
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depends if we find it harming performance

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we try to keep our overlays light on CPU resources

lament blade
tawny pivot
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@lament blade Try pressing ctrl, shift + R

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Make sure to save the overlay first

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If you have any changes

lament blade
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Thanks.

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Can you reorder the layers?

tawny pivot
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Yes you can

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we're pushing some updates for that tomorrow tho

lament blade
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Okay awesome.

zinc shale
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While setting up my alerts, I get sound, but nothing else during preview on OBS. Am I doing something wrong here?

zinc shale
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I have it figured out now, ^_^ It was on my end. Bahah it happens. Thanks anyway

patent stag
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Where can I find a list of quotes I put into the bot?

proud pumice
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@zinc shale huhihu quick catch tho

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@patent stag no list atm, we'll have to find a place for that on the website

patent stag
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Okay, thanks

buoyant hull
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Is the video overlay cache bug in that release? ๐Ÿ˜ƒ

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And if people can use a command line on there computer, what i do for my videos, is convert them with ffmpeg

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the command is easy if not affraid to see the black command console ^^

proud pumice
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@buoyant hull yes vid bug fix is there

buoyant hull
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Noรฏce ๐Ÿ˜ƒ

thorn path
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i think i just broke the site for me

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that option is not clickable anymore

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chrome user adblock turned off

hollow zinc
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You have at least 1 overlay? ๐Ÿ˜ƒ

proud pumice
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@thorn path its just the first one, go to overlay manager :

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you can create endless overlays

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each can have everything you need from alertbox to labels

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(save that CPU power)

thorn path
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got it

proud pumice
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if you need help setting up, @atomic hollow can teamviewer in and help you out

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just say the word

atomic hollow
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Im here for ya

umbral skiff
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What is the best format to use for the video widget in the overlay? Like what movie files formats are uploadable/usable?

atomic hollow
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webm works good

umbral skiff
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Ok awesome, Ill give that a go. Thanks ๐Ÿ˜ƒ

atomic hollow
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np ๐Ÿ˜ƒ

vague jungle
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Hey guys, I changed the quote command to allow regulars to use it but it's not letting them? Just doesn't respond with anything and then when I do the exact same thing it'll add the quote

turbid reef
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@vague jungle its currently hardcoded for mods or higher

vague jungle
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Any way to change that @turbid reef? I trust my regulars not to do dumb things, hence why they have regular so it would be nice for them to be able to add it themselves

turbid reef
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i might have to change it to !addquote or something then @vague jungle ๐Ÿค”

vague jungle
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I mean if it's not too hard then I'd appreciate the ability for them to do it otherwise I'll just add it or get my mods to @turbid reef

turbid reef
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@vague jungle btw you can give someone mod access to the bot without actually modding them opieop

vague jungle
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Lol yeah I found that out by accident @turbid reef but I trust my regulars enough to have control of quotes, not enough to have control of commands ๐Ÿ˜‰

turbid reef
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yeah makes sense pajaDank

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ill try to find a decent way to do it

merry dove
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Wait....there's a quote command? That was the only thing I was sad about losing from my old bot when I moved to streamelements. Where can I find it, because I didn't and don't see it?

turbid reef
merry dove
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Thank you!!

turbid reef
umbral skiff
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Im trying to upload the .webm video but it isnt letting me. Not sure what it is cause the size is only 4mb so i dont htink it woul dbe because its too big?

tawny pivot
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Hey could you try throwing it in here?

umbral skiff
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^^ This one here

tawny pivot
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Cheers

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mhm that's odd.

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try doing a ctrl, shift + R

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Save before

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If you got any important changes

umbral skiff
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Im on mac by the way

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Incase this changes shortcuts

tawny pivot
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Command, shift R

umbral skiff
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On streamelements right?

tawny pivot
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Yes

umbral skiff
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Yeah it still wont recognise the file

tawny pivot
umbral skiff
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Neither finding the file or dragging and dropping work

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Yeah

tawny pivot
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Let me just jump on my mac

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one second

umbral skiff
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No worries

tawny pivot
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Are you using safari by chance?

umbral skiff
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I am, is that the issue?

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Shall I try chrome?

tawny pivot
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I'd say go for chrome always

high ingot
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Is there any place we can read patch/update notes? ๐Ÿ˜ƒ

hollow zinc
tawny pivot
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The issue is safari is that the version is based around the macbook model you have

umbral skiff
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Yep, all working now. Cheers dude!

tawny pivot
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So if you're not running late 2015 / 2016 models, your safari is relative outdated

umbral skiff
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I think mine is late 2016 yeah, ok chrome it is ๐Ÿ˜ƒ

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Does the vid auto loop or do i need to set it to do that?

tawny pivot
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It'll autoloop.

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We're pushing a ton of updates to video later today tho

umbral skiff
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Ok awesome, ill check later on the to see whats new ๐Ÿ˜ƒ

high ingot
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@hollow zinc I haven't enven seen this channel! So sorry XD

hollow zinc
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No problem ^_^

granite forum
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bot down in my channel?

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cant use commands

tawny pivot
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Taking a look right now ๐Ÿ‘๐Ÿฝ

granite forum
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thanks :)

lone bridge
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how can I fix this again?

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when a mod shouts out another streamer but it accidentally shouts himself out?

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(he meant to shout out metricula)

proud pumice
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@lone bridge what was the command that triggered this?

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if he does !shoutout with no ''metricula' afterwards this is what happens

lone bridge
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it happens randomly

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some users he will do it and it will work

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some will just default to his own name

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it was the !so metricula

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!so pepe

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!so joeschmoe you get the idear LUL

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it happens to other mods too

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i can't figure out what triggers it

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someone else had a similar issue

proud pumice
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@turbid reef can you take a look?

turbid reef
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use $(1) instead of $(user)

lone bridge
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Cool thanks

fair river
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@tawny pivot I think the main issue is more that Safari doesn't conform to web coding standards, I've written some beautiful code which I've had to completely rewrite just because Safari didn't like it.

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It's a pain to work with

tawny pivot
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Exactly what you just said, combined with the version per mac iteration.

willow wharf
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Hi ๐Ÿ˜ƒ I have some questions. First, if i stream directly from my xbox one, can I had overlays and things like that? Second, how do I do if I want the bot to thank followers ?

tidal swallow
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@willow wharf no, you can't use an overlay as an Xbox streamer but you can get the chat commands to work! you just have to go into the modules and turn on the ones you want.

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i'm a fellow Xbox streamer on SE so if you have questions about using the bot with console streaming, i'm always happy to help!

willow wharf
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Ok thanks, but I have my laptop for moderating my chat when I stream. I just really wanted to have overlays to show who has followed or things like that

atomic hollow
willow wharf
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Thanks

tidal swallow
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yeah, you need to be running your stream through a program like OBS with a capture card if you want overlays and song requests, unfortunately.

atomic hollow
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Thanks @tidal swallow

tidal swallow
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the chat alerts are definitely helpful for that, and i like that SE offers them for free. i was donating to Moobot before to get them.

willow wharf
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Ok it's good. I'm supposed to get a capture card but for now I wanted to know if it was possible

tidal swallow
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yeah, i got a capture card but i need a better CPU to run it at the quality i want FeelsBadMan

willow wharf
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Okok

atomic hollow
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@willow wharf dont forget to mod our bot

willow wharf
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Yes for sure haha

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But I'm not finding the module to thanks new followers

atomic hollow
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"chat alerts"

willow wharf
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Thank you ๐Ÿ˜ƒ I'm not speaking English that's why aha

atomic hollow
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its all good ๐Ÿ˜ƒ

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what language do you speak?

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French?

willow wharf
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Yes French but I'm learning english since primary school

atomic hollow
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we got @buoyant hull here to help you in French

willow wharf
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Yeah thanks but I understand almost everything in English and I'm not that bad it is only expressions that I sometimes don't understand

buoyant hull
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The Baguette Army ๐Ÿฅ–

willow wharf
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Je suis Quรฉbecois moi Cocci ๐Ÿ˜ƒ

buoyant hull
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ils ont pas de baguette au Quebec? ๐Ÿ˜‹

tight veldt
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hosts are still not registering in stream elements. Not sure if someone else posted about that.

tawny pivot
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You got an active overlay right?

willow wharf
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Ouais mais c'est moins significatif qu'en France ๐Ÿ˜› and I got another question, can I actually change the default commands language?

fiery lake
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Hey guys, any idea why, when getting multiple grey bits, only one drops into the Cheer Cup?

hollow zinc
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Our cheer cup will be reworked..

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It's not on an acceptable level of greatness.

buoyant hull
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Need a Wine Cup Kappa ๐Ÿ‡ซ๐Ÿ‡ท

hollow zinc
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need an entire bottle of that.

tight veldt
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@tawny pivot I believe so. But I'm not worried about the overlay. I am currently only using the bot in my channel. The bot works when people follow, but not when they host.

buoyant hull
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Ture @hollow zinc I count on you!

main fern
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Generic question, is streamelements free? (Doesn't take a cut of donations?)

turbid reef
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no, we do not take cuts of donations ๐Ÿ˜„

sleek blade
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So how does StreamElements make money? jw

lean birch
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They get paid in memes

lone bridge
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Is the event list capped at 3 events? Or is this just what the emulator is allowing to stick around after I emulate events?

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should it fill events to the size of the box?

burnt leaf
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We allow you to add more events to the list ๐Ÿ˜„ Right under the cheers checkbox.

lone bridge
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ahh, gotcha. My ADD. I get lost in this interface a lot.

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thanks ๐Ÿ˜„

burnt leaf
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Anytime ๐Ÿ˜„

lone bridge
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Will it still pop events down if the box is big like it emulated, and then just default to saving 3?

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that's kinda cool.

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for raids and stuff

lone bridge
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FYI - this sub charge up bar is a lot larger when you pull it in OBS than it appears in the overlay manager

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any way to make it even smaller? FeelsVeryGood

buoyant hull
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i saw that yesterday too, that's pretty sweet ๐Ÿ˜„

hollow zinc
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That sub charge up bar is one of my favorite widgets of all time ๐Ÿ˜„

lone bridge
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I really like it I just wish I could make it a tad bit smaller.

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But that's just picky. We'll see how it works in action

hollow zinc
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Just to let you know, it's per stream based.

lone bridge
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Ah, cool. I can't wait to see it in action, the emulator doesn't seem to impact it

hollow zinc
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I'll look into it ^^

lament blade
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hey guys can somebody help my friend

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in room voice support โค

atomic hollow
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still relevant @lament blade ?

proud pumice
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Taken care of

lament blade
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sorry for late response , its already done โค

high ingot
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@lone bridge Maybe that's a sketchy solution, but if you want to scale something down, you can always make a special overlay for it on SE, and then scale the browser source down in OBS ^^

lone bridge
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That's a pretty cool idea to hack it @high ingot -super clever!

high ingot
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Maybe I'll try doing that with the event thing because I think it's big

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hihi thank you! ๐Ÿ˜ƒ

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Hope it helps ^^

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Of course would be cooler if we could actually scale things directly in the overlay manager because it saves resources, but well ^^

lone bridge
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Still a neat solution.

visual bone
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Quick question, a streamer I mod for has set me as a supermod of the bot, I was going to help him migrate settings from his old bot to stream elements but I cannot figure out how to get to his dashboard for his stream rather than my own.

vague jungle
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Not available at the moment @visual bone

visual bone
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Oh okay, so what are the current abilities of a supermod for the bot right now?

lusty wedge
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and the streamer can also create any custom command he'd like

visual bone
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Thank you!

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One last thing, is there a list of variables for command creation? I see things like $(user) but I wasn't sure if there was a compiled list somewhere?

hollow zinc
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Everything available ๐Ÿ™‚

zinc shale
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I just a had a simple question. Does game wisp subs trigger the subscription alerts in the overlay?

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Finally have everything set up and working. Just wanted to make sure before I enable the subscription overlay.

proud pumice
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@zinc shale we dont support gamewisp atm, but the good news is that we'll allow your viewers to send reoccuring tips via our tipping server that will act as subs, and will have all the proper sub alerts via overlay and hightend access via bot. so they'll feel like actual subs.

zinc shale
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Okay. Thank you. @proud pumice

proud pumice
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no sweat ๐Ÿ˜„

tropic eagle
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Small question on the setting up.
What you call Tipping page and the tip alert are the same thing as the donation on Twitch? If I set up the Tip alert, it takes into account the donations people would make?

burnt sigil
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Yeah

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Tipping and donating are the same thing

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Tipping just sounds less of a charity work imo

tropic eagle
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Awesome thank you ๐Ÿ˜ƒ

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Trying to setup SE thanks to @lone bridge ๐Ÿ˜‰

atomic hollow
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@tropic eagle its exactly the same ๐Ÿ˜ƒ

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we are here if you need more help

tropic eagle
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I've found some nice Cookie Monster GIFs :p
I'm setting up my first overlay thing to see how it works.
Trying to find some nice sounds now :p

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Thanks for the support @atomic hollow

atomic hollow
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let me know when youre done

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ill take a look

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maybe give you some feedback

tropic eagle
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Thanks I'd really appreciate

golden yew
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@proud pumice can you help me?

lusty wedge
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@golden yew how can we help? ๐Ÿ˜ƒ

golden yew
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when i put my alertbox iin obs its not showing evrything

lusty wedge
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are you working with OBS studio?

atomic hollow
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@golden yew

golden yew
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ye

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s

atomic hollow
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it could be a resolution issue, which resolution do you use in OBS?

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@golden yew

golden yew
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i fixt it tnx

atomic hollow
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great @golden yew ๐Ÿ˜ƒ

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we are here for you

tropic eagle
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Another question if I may.
Is there a way to reduce the background size of the "Event List" I can change the size of the names and the messages but it doesn't adapt the main box.
I'd love to reduce the height of the boxes.

And is it possible to change the background color? Make it more transparent?

high ingot
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@tropic eagle heyyy nice to see you!!!
My solution may be a little sketchy but it works! You can always make a seperate overlay for this one on SE ap, and scale it down directly in OBS ๐Ÿ˜ƒ

tropic eagle
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Hey good to see you too!

high ingot
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๐Ÿ˜„

tropic eagle
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I'll try it ๐Ÿ˜„

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About to start a short stream to try it out ๐Ÿ˜„

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Thanks for the tips

high ingot
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As for the colours you can change them in its options (theme)

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No problem!!!

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Wish I could tune in, but I need to leave in 20 ๐Ÿ˜ฆ

atomic hollow
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@tropic eagle I am checking this for you, will talk to our dev in charge of the widgets

high ingot
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@atomic hollow ๐Ÿ˜„

tropic eagle
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Thanks @atomic hollow

lone bridge
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Yay @tropic eagle!!!!

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welcome!!! ๐Ÿ˜

empty fjord
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Guys, is it possible to add a live check to the bot modules? I just realised that there was a case of someone spending a sick amount of time using the roulette module while the stream was offline, and made an insane amount of points on it.. i had it set to be a 65% win chance with a sufficiently long cooldown to make it fun and rewarding during streams, but well.. that left a door open for some abuse.

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I want my viewers to have fun with those games during streams, but i dont want them to be able to leverage that to make a ton of points off stream

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I could just disable them manually when im not streaming, but thats kind of a hassle. And so far SE was all about making my streaming life easier, not harder :p

high ingot
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oh wow, that's intense ๐Ÿ˜ฎ

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I was about to ask a question about the games. I would like to add the raffle but I don't know how to trigger it?

uneven olive
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it's !raffle <amount> for multi-raffle, and !sraffle <amount> for single winner raffle

high ingot
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thank you! ๐Ÿ˜ƒ

proud pumice
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@empty fjord so someone was interacting with your stream for an insane amount of time while you while offline and thats a bad thing? hehe xD

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we'll see if there's an option to tick 'disable when offline' on modules

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@turbid reef will look into that this week.

iron hamlet
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Is it possible to rename m bot?

atomic hollow
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not yet

iron hamlet
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Ok Thanks. Shoub be a feature. Thonkang

atomic hollow
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it will ๐Ÿ˜ƒ

spare sage
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Is there a label that shows last cheer?

atomic hollow
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currently no, we are adding a lot of cheer widgets/features very very soon to support all the new Twitch affiliates

spare sage
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Ok, sounds good.

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Next question @atomic hollow can I use a label for current song playing in song request?

atomic hollow
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Same :/ we are on it FeelsCrabMan

spare sage
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I cri

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lol hopefully soon, just was working on my overlay and was adding in areas.

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either way great stuff so far.

tawny pivot
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I'll see if i can do the currently playing songrequest today

spare sage
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oh wow, that would be pretty awesome

tawny pivot
spare sage
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Trust me im trying to put it to good use :3

tawny pivot
uneven olive
junior shore
#

Any way to import commands from bots like deepbot and ankhbot?

atomic hollow
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how many are we talking about @junior shore ? my new bff

junior shore
#

#bff uh... Tops 30 commands. Same question applies for our quotes.

empty fjord
#

That hurt my feelings @atomic hollow KappaPride FeelsBadMan

atomic hollow
#

@empty fjord you are the male bff, she is the female one

empty fjord
#

Ahh, all good then!

uneven olive
#

ื˜ืกืง ื˜ืกืง

#

๐Ÿ˜‹

atomic hollow
#

you speak jewish?

uneven olive
#

nope

#

it's an illusion ๐Ÿ˜ฌ

proud pumice
#

ืœื•ืœ

#

Lul

mild comet
#

question about twitch rules - can I stream my desktop screen and talk with my chat in IRL or I'm forced to show my face? Thonkang

#

guidelines dont say anything specific about that

unkempt oasis
#

IRL is for interacting with your chat

#

You don't have to show your face

crisp snow
#

Hey, is it possible to display current viewers count on my overlays?

hollow zinc
#

We don't have that option yet

crisp snow
#

Ok, thanks ๐Ÿ˜„

hollow zinc
lean birch
#

@cinder ibex All your user points should be imported now

#

This is not offical StreamElements.. YET. But if you have a CSV of your users and points from another provider I made a little tool to import them to SE... Use of this tool is AT OWN RISK.. If you have any questions I'll try help. https://filter.dj/CSVtoStreamElements.html

proud pumice
high ingot
#

BUG REPORT!
I reported a bug a few days back that I think was noted as fixed, but I still have this problem where sometimes some variations get linked together and it is impossible for them to have different images (they update together). Though, I have been able to "fix" the problem by deleting one of the variations, and re-creating it.

#

It doesn't always happen to all variations

#

Like this time I had 2 of them linked together (out of three)

#

Exploring the bug further, I realize that sometimes it fixes the problem if you go out of the variation tool and come back

#

It really does look like an object copy problem

hollow zinc
#

We will look into it. Thanks for the find!

high ingot
#

No problem! ๐Ÿ˜ƒ

#

Also I've noticed that the variation priorities might not work properly, i'll send a screenshot

#

With ths setup, I have realized that Coffee and Poutine never trigger, they trigger the copper one. Is it a matter of order? If so, it might be important to offer the option to reorder the variations manually, or if not, change the priority to make sure "exact" amounts will always trigger before "at least".

#

I'll test this further

high ingot
#

After testing further, I have realized that I can't make the "exact" amount types trigger at all

hollow zinc
#

We are aware of it and working on fixing it ๐Ÿ™‚

rough cradle
#

should be at 26 not 10

#

at least according to twitch

atomic hollow
#

@rough cradle

#

we will take a look why it happend

rough cradle
#

resetting it took it to 0?

atomic hollow
#

you can set a specific number

#

just set it to 26

rough cradle
#

nvm figured it out ๐Ÿ‘๐Ÿฝ

#

thnx

hollow zinc
#

Resetting takes everything back to 0 ๐Ÿ˜ƒ

glass stag
#

If I want to make a custom version of uptime, what's the variable I use? It's not listed, and I can't see or edit the default version. Help please.

#

Also, is there a variable I can set to count down or up from a date/time. !birthday resulting in CKurtis birthday is 42day, 8hrs, 12 min, 15 seconds away.

glass stag
#

Also, when I try to make a command with the $(channel.subs) variable it sends me a response of 0. I know I'm not big-time, but that number is off a little. ๐Ÿ˜‰

ancient prism
#

your bigger than me Ckutis

glass stag
#

Sub zero. ๐Ÿ˜ƒ

#

^5

#

I mean, hi...five

#

Also, I tried making a command using the $(user.lastseen) variable. Seems good but if you put in someone who's never been to your room...or at least since using se, it gives an inaccurate response.

vague jungle
#

Yeah it grabs from bot database for user last seen @glass stag so I don't think there's much that can be done about that

glass stag
#

Maybe return a 0 or -1 if never seen

vague jungle
#

Oh does it just make a number up?

glass stag
#

Yep

vague jungle
#

Lol well then, maybe they can do something about that

#

That's a weird one

glass stag
#

Summit1g was in my chat 19 seconds ago. Lol

vague jungle
#

Damn you famous lol

glass stag
fiery lake
#

I wasn't able to emulate notifications anymore yesterday for the ones that have variables (cheer/sub)

#

The options would appear when hovering over the main button but then I couldn't go to the options without them disappearing

hollow zinc
#

@burnt leaf

fiery lake
#

this does work on my work PC

#

but this is in Chrome

#

maybe that's the difference

#

at home it was in Firefox

proud pumice
#

firefox is probably busted af

fiery lake
#

yeah but my Twitch works better in Firefox than Chrome

#

funny enough

#

was having a lot of buffering issues

#

and general loading issues

#

in Chrome

glass stag
#

For scrolling chat, can I change the size or font?

hollow zinc
#

We are in the process of making that a thing

glass stag
#

How about the custom uptime command?

#

What variable would I use?

hollow zinc
#

1 sec.

glass stag
#

Fala mnogu

hollow zinc
#

you can use an alias

#

oh wait that's a different thing Kappa

glass stag
#

Yep. I need like $(uptime)

#

Or whatever you use in your standard command

hollow zinc
#

@turbid reef can help with that

glass stag
#

Also my $(channel.subs) wasn't working. Small stuff. But thought I'd let you guys know.

turbid reef
#

@glass stag i just fixed the subcounter and added $(uptime), will go live later today or tomorrow morning opieop

glass stag
#

Sweet, thanks

silk patrol
#

How does the #291219887274328064 channel works ? Is it automatic, do we have to enable something ?

tawny pivot
#

@proud pumice Can add you to the list ๐Ÿ˜ƒ

silk patrol
#

@tawny pivot ok thanks

fiery lake
#

Got someone else waiting in #welcome for the same ๐Ÿ˜„

proud pumice
#

@tawny pivot add which

silk patrol
#

@proud pumice me and @tropic eagle

proud pumice
#

Oh yeah sure, usually @atomic hollow does that, ill take care of you two in a minute

rough cradle
#

Oh, an uptime? Neato

tropic eagle
#

Oh thanks @proud pumice and @silk patrol for the heads up

tidal swallow
#

hey guys! i was doing a 24-hour stream Sunday into Monday and the quote command wasn't working at all. wasn't sure if this was an issue you knew about or might already be fixed.

sleek blade
#

Curious as latest subscriber doesn't pull my recent sub or any sub for that mean are these daily or session based?

proud pumice
#

@tidal swallow @turbid reef will check about the quote issue

#

@sleek blade you have the ability to reset session from your feed, otherwise its the last sub that we tracked.

sleek blade
#

Hmm ๐Ÿค” odd thanks @proud pumice so it doesn't just pull from the API but what SE last pulled or tracked

proud pumice
#

we're shipping all sorts of tracking bug fixes this week, so expect lots of functionality upgrades

#

if you find smth that doesnt behave properly let us know

orchid valley
#

How can I make a !top10 command

#

for the points system

proud pumice
#

i think its !leaderboard

#

takes you to the page

shadow dirge
#

The animated overlay is insane @proud pumice is it possible to take this alrdy?

proud pumice
#

not yet ^_^

#

we'll have lots of those, just hold on ;p

sleek blade
#

@proud pumice Any plans of custom CSS? ๐Ÿ˜›

proud pumice
#

yeah, plans already made, development started

#

its a big big task

#

so it takes time

sleek blade
#

I know!

orchid valley
#

Ty, also how do I edit the text of a default command

#

I dont want it to say the leaderboard thing when checking for points

#

is that possible?

proud pumice
#

I'm giving her all she's got captain! :datsheffy:

slender treeBOT
proud pumice
#

@orchid valley right now you can only disable default commands, not alter them

shadow dirge
#

Is it possible to configure the chat commands messages or i am only allowed to configure the command name?

proud pumice
#

@shadow dirge can change both on most of the commands, some do not allow it

#

whenever there's an edit button (pencil) you'll have the options there

orchid valley
#

ok

shadow dirge
#

@proud pumice I ask that because I am from Germany and i want to configure the chat messages into german language

glass stag
#

Did they ever create an $(uptime) variable?

proud pumice
#

@shadow dirge most can for sure

#

@glass stag saw that done few hours ago

#

will be tomorrow on the website

glass stag
#

Ah, tomorrow ok. Thanks

tropic eagle
#

Hiya!

A small question to the dev and a request for support to other music streamer.
Since I'm running SE, my streams are more laggy (images wise, the viewers told me I have some image drops I didn't have before). Do you know if it's more demanding when using SE through OBS Studio? I'm only using one overlay atm.

And I'd love to have some help from music streamer running SE and OBS Studio. I've set up mine a while ago for gaming and I didn't personalized it for music only streams (bitrate wise, etc). I'm pretty noob on these things so any help would be appreciated.
@lone bridge ? @long garden ? @high ingot ?

proud pumice
#

actually, we're usually way less heavy on the PC resources since we use one CLR browsersource rather than a few

#

lets wait for some feedback from the people you tagged, and if it won't be solved quickly tomorrow i can assign you someone to take a closer look on your setup via teamviewer to see if everything is in place

#

would love a clip/vid of the lagginess you're getting

long garden
#

@tropic eagle I am not a tech guy at all. ๐Ÿ˜‚ I barely get by

#

But I'm flattered that you thought I was worth asking

sleek blade
#

I noticed a bug with the Overlay -- If you do a test donation it doesnt update the top donation if its more

high ingot
#

@tropic eagle , as @proud pumice said it is supposed to be less hard on the CPU as part of the process is done directly on SE, so I'm not sure why you are getting that issue. On my side of things, I have duplicated my scenes in OBS (to have a copy of my old ones) and then on the new stream element one, I have deleted all the widgets, even the inactive ones that were not from stream elements (or the ones I didn't want to keep, but happens I just prefer to use one app and that's it). I'm not sure how OBS works about hidden items, but I didn't want to take a chance, and it also just becomes annoying to have a ton of hidden widgets you don't use like that.

This might not make a difference for you... but maybe I would recommend doing a speedtest when you get these issues to know that might be due to your internet connection.

I didn't have any problem on my side of things when it comes to laggyness with SE... I don't know if any of this will help, but let me know if so! ๐Ÿ˜ฎ

tranquil iris
#

Hello I may be missing something, but I rolled out the SE Song Request on my stream tonight and maximum song length doesn't seem to work. I had users who were mods, subs, and then just regular users request songs that were like 10 hours when I had the time limit set to 600 seconds, and the songs went through. I then changed it to 60 seconds and they still went through. maybe the system is set to cut the songs off after that point? but ideally it would just not even accept them, and tell the user it's too long. insight?

proud pumice
#

@tranquil iris will check with @turbid reef and get back to you

tropic eagle
#

@proud pumice And having some GIFs shouldn't make a difference?
But that's what I thought, and I deleted all of the other sources I was using to have only the SE one.

#

So I guess it's more a matter of my Internet connexion and the way I set up OBS stream details

proud pumice
#

use them gifs on our overlays, shouldnt make a difference at all

silk patrol
#

Hey guys! How's everybody doing ? I wanted to created a command with ${args} but i'm habing trouble figuring out how to carry variables from the command.

#

here is what I want : the command !blame someone and the answer : welp GG someone

#

my guess is that the answer has to be welp GG ${1}

#

but how do I use the ${1} in the command itself ?

willow mountain
#

if you want to have !blame bob you would use "welp GG ${1}" as the text for the command which would reply with welp GG bob when triggered

#

(minus the quotes they were just for clarity)

#

if thats what you mean

silk patrol
#

@willow mountain i want people to be able to put any text as an argument, I don't want it to be based on the person sending it

willow mountain
#

if you're interacting with the bot rather than in the admin !command add blame welp GG ${1}

#

yes, that will do what you're asking

silk patrol
#

nvm, i didn't understand what you were saying, it's working thanks a lot @willow mountain

willow mountain
#

no probs dude

bright copper
#

Hey Guys. Small Bug. I changed my name on Twitch recently. And seems I now have started my "points/things/whatever" from scratch. If I log into streamelements website, I see my old points still, but in twitch chat, there's a new number

lean birch
#

Im willing to bet its because they store based on unique username as the primary key

#

which they kind of have too for points

bright copper
#

Yeah. Revlo bot had the same bug when the free usernmae changes came out

#

They had to link to twitch profile/uuid, I believe

vague jungle
#

they're usually able to link the two usernames together for you so bot shows complete stats @bright copper

#

don't remember exactly who does it though so not sure who to tag

bright copper
#

Thanks @vague jungle But I will definately be changing my name again after the 60 days are up... and again after that... and so on. Just thought they needed to know about the bug... I'm not actually worried about the points, personally

vague jungle
#

oh okay no worries then @bright copper! it's less a bug and more of a complication of name change which they have to manually alter, just due to the technicalities of name change

turbid reef
#

@bright copper have you first signed up before you changed your name or after?

bright copper
#

Was signed up for a month or so already. Then I namechanged on Twitch

turbid reef
#

try logging out (top right) and logging back in

bright copper
#

Okay @turbid reef I now see the "newly" started Tacos. Old ones are gone.

#

um... Tacos = Points/Whatever

turbid reef
#

in what channel?

bright copper
#

RandomGirlSinging

#

Old account was named Milamber9000Ultra. New one Milamber9000UltraDad

#

Will it also have my SuperMod status pulled over... let me see...

#

Nope @turbid reef Unless RandomGirl stopped the bot completely... I can't !bonus after the name change...

proud pumice
#

@turbid reef ?

smoky wave
#

hi i want to creat a command but i can't name templates

prime yew
#

can SE do alerts from streamtip? or only from your tipping page?

atomic hollow
#

from ours only

shy ridge
#

do you take fee from tips ?

lusty wedge
#

nope :)

surreal sapphire
#

They do not ๐Ÿ˜‰

lusty wedge
#

100% free ๐Ÿ˜

shy ridge
#

๐Ÿ˜ฎ โค

surreal sapphire
#

add a * to that :3

prime yew
#

my paypal email, will that be kept private? it's my personal non streaming email is why I ask

atomic hollow
#

yes it will

prime yew
#

any way to add a line break to the donation memo?

atomic hollow
#

No idea

#

@hollow zinc

hollow zinc
#

try <br> but I'm not sure that it will work. I'll poke @burnt leaf to look into it ^_^

prime yew
#

yeah I tried <br> no luck

#

also not sure if I'm missing it... but is there a recent/last host widget?

dapper patrol
#

Yeah, amatuer coder here, I dont think <br> would work as youd be puttting it inside a string, you might need to use innerHTML? That being said I dont know the inner workings of their code, so I could be totally wrong

prime yew
#

used some ------------- as a workaround for now lol

dapper patrol
#

Yeah spaces or tabs should work, good thinking

buoyant hull
#

In the overlay to do empty lines i use ย  on each single line to make space

#

It's the html value for unbreakable space

#

You can also use it to move text to the right

#

If you put several in a row like so

#

ย ย ย ย My text here

glass stag
#

Hey, did about 5-6 hours last night with S/e. Had some annoying issues with song request. If I let a song okay fully thru, when the next dog came up, it said underneath it was playing but it repeated the first song video and music. Also, is there no way to move songs around in that list? I was trying to double click a song to play next to no avail. So I basically lost like one out of three requests and then couldn't bump up missed ones as they were re entered.

#

(**play (okay))

#

(*song(dog)). Frickin Steve jobs predictive text needs help too. Lol

hollow zinc
#

What browser are you using ? Did you have it minimized when it repeated the same song?

uneven olive
#

just did !sraffle 50 120, and after 2min i gave 50 points to 2 winners instead of 1

#

it gave*

#

i was told !sraffle is for single winner

glass stag
#

Chrome, it was open...I'm capturing video from it.

lean birch
#

For the line break issue

#

try \r\n

#

depending how its encoded on the other end it may work

#

or just \n

#

you might need to ASCI it

high ingot
#

Developpers will surely hate me for this bug report but...
there's no adaptive timezone for stats... XD

lean birch
#

Timezones and date time in general is the worst

silk patrol
#

Hi guys. Just wanted to know if there is a way to trigger an alert with a command. Let's say i have in my store an item called "have your own welcome sound", when people redeem this item, they get to choose a sound and assign it to a command. when the command is triggered in chat, it plays a sound (maybe using an empty/invisible alert box). I've seen people do that with other bots

glass stag
#

A command to repeat the last alert (donation, sub, host) would be great too, instead of having to open the box to see what you missed.

#

!replay

silk patrol
#

@glass stag that's not a bad idea, you can activate alert message in the chat too, so you get to see who it was (of course if you chat isn't lit af ^^)

glass stag
#

The sound effect option is already there I think

#

Make that replay command owner only

#

Go to store item, and hit sounds I think

#

Create new item, you can choose perks or sound effects

silk patrol
#

@glass stag oh nice, i haven't notice that. But the sound effect was just an idea. Having a way to trigger an alert could be cool too

glass stag
#

๐Ÿ‘๐Ÿผ you inspired the idea. ๐Ÿ˜ƒ

#

I think to link the !redeem xyzeffect to a command would be really smart.

#

Because that's how you play it now as I understand it.

#

Would be nice to just type !xyzeffect

#

Since you can assign points cost to any command

silk patrol
#

yeah, that's exactly what I meant in the first place. a streamer I follow creates commands with the name of his mods, so when they log in, they type their command in the chat to let people know they are here. for example, if my mod is called azel, he types !azel and his sound is played

modest rampart
#

how do i reset my tip goal

atomic hollow
#

Activity feed --> edit session

modest rampart
#

ty

glass stag
#

Just in case my feedback last night was confusing

vast wren
#

PSA "DNS Codes" are not real do not buy them do not use them not listening to this will leave your information vulnerable

proud pumice
#

@turbid reef @hollow zinc have a look at @glass stag bug

glass stag
#

Seems like it's fixed now. ๐Ÿ‘๐Ÿผ

atomic hollow
#

@turbid reef can you please help @uneven olive

#

Skyliner: just did !sraffle 50 120, and after 2min i gave 50 points to 2 winners instead of 1
[12:41 AM] Skyliner: it gave*
[12:41 AM] Skyliner: i was told !sraffle is for single winner

shadow dirge
#

Hello guys i have a Problem with changing my Stream Title with the streamelements dashboard isn't very important for me but maybe someone knows alrdy the problem

orchid valley
#

Is there any way I can get the bot to whisper the person when they type in !bal? I just wanna clear some of the spam in brings

turbid reef
#

yes, you can set the command type to whisper @orchid valley

orchid valley
#

Ok, Ill take a look at that when I can. Thank you!

turbid reef
lusty wedge
#

@shadow dirge you can change your stream title on your dashboard, you'll see it on the right

shadow dirge
#

@lusty wedge yeah i know but i get every time a error message ๐Ÿ˜„

lusty wedge
#

ohh really? when do you get it? after you try and update?

shadow dirge
#

yes if I click update i get in the corner on the right an alert Error!

lusty wedge
#

@hollow zinc ? can you please help @shadow dirge ?

#

that is strange

hollow zinc
#

One sec.

#

@shadow dirge does it give you an error if you fill in both fields?

shadow dirge
#

@hollow zinc yeah i fill it and then i get the Alert "Error!" not even more

hollow zinc
#

I need to go to the store i'll assist you in a like 15 mins, ok?

shadow dirge
#

okay

lusty wedge
#

Amm store? loyalty store? ๐Ÿค” @hollow zinc

upbeat birch
#

Is there an option for filtering profanity in TTS donations, and if so; where?

hollow zinc
#

@lusty wedge ๐Ÿค”

shadow dirge
#

๐Ÿ˜„

hollow zinc
upbeat birch
#

Thanks a lot โค I was searching through the overlay manager >_<

hollow zinc
#

@shadow dirge log out and then login again

shadow dirge
#

Thanks Dude ๐Ÿ˜„

hollow zinc
#

np @upbeat birch ^_^

#

No problemo muchacho seanK

livid jewel
#

How can i update my total follower count? Just shows as 0 right now, same with follower goal.

proud pumice
livid jewel
#

Ah, didnt think to look there for some reason, thanks

proud pumice
#

no problem!

warped sentinel
#

How to Import the total sum of Twitch folloers into the Widget?

lusty wedge
#

@warped sentinel you mean to the widget on your overlay manager?

warped sentinel
#

Yeah

#

Currently it just ocunts new Follower

hollow zinc
#

Go there, set the follower count to whatever you want ๐Ÿ˜›

warped sentinel
#

Thank you

hollow zinc
#

Anytime ^_^

spiral snow
#

Just curious, everybody, is there a way to change the name of your Stream Elements bot?

turbid reef
#

currently not, but we wanna do it at some point opieop

spiral snow
#

Ah okay! Thanks @turbid reef ๐Ÿ˜„

tropic eagle
#

Hey guys! I need a tiny help on a command. I wanna do a Shoutout command and I have this, but it's not working. It doesn't show the "user" name nor the link.

Please take a moment to check out $(touser). Give them a follow at twitch.tv/$(touser) and share the cookies!

willow mountain
#

Use ${1} where you have $(touser)

tropic eagle
#

Ow that simple?! XD
Thanks @willow mountain It's working perfect! โค

willow mountain
#

No probs :)

tidal swallow
#

last night and today, when i go to update my stream title and game from the SE dashboard, it keeps telling me error. i've tried a couple different browsers and computers now.

hollow zinc
#

relog

#

Logout from SE then login again

#

that fixed it for @shadow dirge

#

if it doesnt we'll take a closer look at it.

tidal swallow
#

thanks!

hollow zinc
#

The classic turn it off and back on again ๐Ÿ˜›

lone bridge
#

HELP

#

I have a vision

#

Y'all know Consuela from Family Guy? "noooo noooooooo"

#

I would love to play a clip of her saying "nooooo... nooooooooooo" when someone is timed out. Is that possible at all? Could that ever be possible?

#

To integrate Sound fx with Twitch chat stuff like that?

vague jungle
#

I would go for that if that can be a thing

dense jackal
#

that's hilarious

lean birch
#

@lone bridge just looked at some twitch chat docs. it can be done

#

can it be done with 500000000 users. maybe

lone bridge
#

MAKE IT SO EIDRM AND NO ONE GETS HURT FeelsMurderMan

glass stag
#

What sound plays when you put the kids in a timeout? ๐Ÿ˜‰

lone bridge
#

LOL we need to work on those

vast wren
#

have we gottent the ability to easy transfer creds from one bot to another?

#

i want to use streamelements however i dont want to have my viewers lose thier waffles

lean birch
#

which bot @vast wren

#

If you have a .csv check my pinned message.

empty fjord
#

one should never take away another ones waffles tbh

vast wren
#

@lean birch drangrybot

#

@empty fjord agreed

lean birch
#

Can u export the points?

#

@vast wren

shy ridge
#

my alert is ehcoing and not showing ppl sometime

hollow zinc
#

Do you have the editor open?

#

or the launched version in your browser?

shy ridge
#

no only OBS and twitch

coral kelp
#

the bot says i have 4 followers, i have 78.

#

what gives? ๐Ÿค”

turbid reef
#

its 4 followers in the current session

coral kelp
#

how do i show total

#

ignoring the current session

turbid reef
coral kelp
#

will i have to do that every stream?

turbid reef
#

only if you reset the session

coral kelp
#

none of these settings "stick"

#

ive set all of these like 3 times

#

and they keep reverting to this, except for the test

hollow zinc
#

What do you mean?

coral kelp
#

when you click "submit" and then come back to these settings, they've changed back to defaults

#

did streamelements just go down

#

never mind

proud pumice
#

๐Ÿ˜ฎ

#

@coral kelp did you get that working?

#

cuz it sounds like you had an internet hiccup, so it didnt save the settings

uneven olive
#

what determins the Slots reward?

#

had the same person win the exact same amount 8hrs after

tidal swallow
#

luckiest person ever because slots are super rigged. lol

uneven olive
#

lucky yeah, but what i found odd is the reward was exactly the same.. 937

#

and there arn't enough ppl doing slots for it to accumulate 937 in 8hrs

tidal swallow
#

that is pretty odd. i've only ever seen an even 2,000 and 10,000 won on my slots.

tranquil iris
#

hello, a user of mine is getting timed out for Symbol Protection. for posting a paragraph with no symbols

#

I know it's Symbol based on the timeout length

#

the paragraph is

#

i read about how ppl like gamestop were stopping console stores like playstation store sony from selling their digital titles for less or they will refuse to sell their consoles

#

can someone explain this to me? it was initially set to the default settings

#

thanks

silk patrol
#

@tranquil iris that paragraph is 177 character long, the default setting for paragraph protection is 140. try upping the maximum amount or disable paragraph protection

tranquil iris
#

paragraph protection wasn't on

#

symbol protection was on and that's what was triggering

#

and like i said, i knew that because i set an odd timeout length

#

i can show you a VOD if you like

tawny pivot
#

@tranquil iris Please throw the vod in here ๐Ÿ˜ƒ

tranquil iris
#

still streaming but will try to remember later

tawny pivot
#

no problem ๐Ÿ‘

coral kelp
#

@proud pumice nope it still doesn't work :/

#

ive got 0 packet loss and a stable ping

lone bridge
#

Hey y'all! Sorry I've been kinda MIA this week, haven't even had a chance to play with the bot. BUT I had a couple issues today with notifications that I thought I'd bring up. I know @long garden also had buggy notifications earlier too

#

Couple different things happened:

tawny pivot
#

Currently 4 AM, but fire away ๐Ÿ˜„

lone bridge
#

LUL thanks @tawny pivot

#

so, in OBS I have different overlays set for different scenes, and different alerts set up for those.

#

so I have a performance overlay -- where I turned off sub notification sounds. They showed the sound on those at 0%, and I saved it that way and went back in and it was STILL 0%, it kept triggering the sound anyway

#

I am wondering -- if I have different overlays in different scenes in OBS that are not currently supposed to be active or shown, will it still trigger sound in the background?

#

I am wondering if that's why I've gotten some weird buggy double-sounds too

#

where you can hear the notification doubling, as if its coming from two sources

tawny pivot
#

Yeah so the new OBS updates are very interesting

#

It has an option to keep CLR's "alive" in the background which will cause it to play twice

lone bridge
#

interesting. It had been doing that last week, and today I just reinstalled OBS

#

and obviously it still did that

tawny pivot
lone bridge
#

is there any work around within OBS?

tawny pivot
#

That damn checkbox

#

damn you obs

lone bridge
#

OH i see

tawny pivot
lone bridge
#

so in each browser source just enable that it shuts down when it's not visible

tawny pivot
#

Yeah exactly

#

Consider it like a browser tab that's not active

#

Chilling in the background playing sounds ๐Ÿ˜„

lone bridge
#

I'm happy to know it wasn't SE. It sucked, cuz I had to just delete all the browser sources

tawny pivot
#

Oh rip

lone bridge
#

yeah

#

I couldn't talk up SE at all today cuz of that shit

#

No notifications or anything on screen

#

usually people ask what I use

tawny pivot
#

That checkbox confuses the living shit out of people

lone bridge
#

Maybe we should tweet/retweet a PSA about it? hrmmmm

#

I wonder if others are struggling with it too (not just with SE)

tawny pivot
#

Yeah

#

It's a global issue

lone bridge
#

Good to know. Thanks so much for the insight, I'm going to go let the Twitch Music server know about it.

#

And probably Twitch Partner server too, if no one already discussed it

tawny pivot
#

Anytime ๐Ÿ˜‰

#

And yeah please do FeelsGoodMan

lone bridge
#

@tawny pivot one more thing if you have a chance --

#

what are the specs for the laptops that INORMOUS said the staff use? They're Lenovos yeah?

tawny pivot
#

Keep the questions flowing

#

Oh monkaS

#

Ehm

lone bridge
#

SORRY hahaha

tawny pivot
#

I have a macbook pro Kappa

lone bridge
#

LUL it's okay, I have a 2010 macbook pro and that bitch is still going strong.

tawny pivot
#

Not sure if the serial number is secret Kappa

lone bridge
#

HAHAHA

#

I ask because right now some music streamers and I are discussing the mac vs pc laptop debate.

tawny pivot
#

Well.....

#

Mhmhmhmhmhmhmh

#

I love my mac

#

But i also love my windows

lone bridge
#

Exactly - I use an iMac right now and just want to add a powerful windows laptop to the mix to handle the streaming component (not audio or art stuff) and also for travel

tawny pivot
#

The new macbook is fucking amazing, but holy shit the price..

lone bridge
#

They keep taking things away though

tawny pivot
#

Well so here's the deal

#

I have a single USB-C that goes to my monitor

#

The monitor then powers the computer and provides everything i need

lone bridge
#

that's cool

#

but how much when you upgrade your ram to something adequate to stream?

#

$2K at least yeah?

tawny pivot
#

The new macbook pro is actually capped at 16gb ram

lone bridge
#

I think the Lenovo @proud pumice sent over was 16G too

#

but now that link is deleted on newegg

tawny pivot
#

I just very much prefer the mac's overall feel and design

#

And it's perfect for traveling

lone bridge
#

I agree, I just feel like it's not ideal for streaming

#

gaming

tawny pivot
#

Gaming, hell no

lone bridge
#

So definitely that would probably be the tipping factor -- are you planning to game with it?

tawny pivot
#

So it's 100% a deal breaker if you wanna play games

lone bridge
#

For sure. Yeah, that's why I am actually looking into a windows platform (although I don't want to), just so I COULD game if I want to.

tawny pivot
#

I just do both Kappa

lone bridge
#

Yeah hahaha. Personally, I need something that can just handle the output of OBS/the stream/ and occasional gaming. I plan to continue to use my imac for audio production and all my art stuff

#

and if it can run the whole show for occasional travel, that'd be nice too

tawny pivot
#

If the iMac has that monkaS

lone bridge
#

WUTTTTTT

tawny pivot
#

It's like 30X faster KKona๐Ÿ”ง

lone bridge
#

I have never, EVER seen that, and I am one of those people who looks at all the options hahaha

#

I'm gonna go peek now

#

Does that mean if I have it I could maybe stream 60 fps again? LUL

#

I was able to handle it for a while.

tawny pivot
#

That's 3440x1440p - 30fps
4% cpu

#

Ultrawide Monitor

lone bridge
#

ffs, I'm 720 at 30 LUL

#

it's like fucking VHS

tawny pivot
lone bridge
#

wow, why is yours all different?

tawny pivot
#

What does it look like for you?

lone bridge
#

OMG

#

I had to just change output mode from simple to advanced.

tawny pivot
#

You found it PogChamp ?

lone bridge
#

ignore my husband's real name HAHAHA

#

let's delete that....

#

... about now....

tawny pivot
#

First the serial number now this.. ๐Ÿ˜„

lone bridge
#

omfg praise jeebus

tawny pivot
#

Make sure you stream to a test account before actually going live ๐Ÿ˜‰

lone bridge
#

WHY HAS NO ONE TOLD ME ABOUT THIS

tawny pivot
#

It's like magic

#

Instant magic

lone bridge
#

Wait, so which one, the hardware encoder?

tawny pivot
#

Yeah

#

Just like a "capture card"

lone bridge
#

Does this mean I could up my aspect ratio or my fps?

tawny pivot
#

Removing the strain from your cpu

#

And moving it to some hardware that's really good at what it's doing ๐Ÿ˜„

lone bridge
#

WHY DOES IT NOT DEFAULT TO THIS SHIT

#

WHY IS THIS NOT PUBLIC INFO

tawny pivot
#

Same on windows

#

If you have a nvidia graphics card or an Intel CPU

#

You can offload it to the hardware encoing thingies there

#

Issue is that not everyone has this fancy technology FeelsDankMan

lone bridge
#

hahaha

#

so do you think this means I could increase bitrate, bump it up to 1080 or 60 fps?

tawny pivot
#

I'd say go 4k 144 fps Kappa

lone bridge
#

LUL

#

is a test recording as good as a test stream for stuff like this?

#

probably not

tawny pivot
#

Create a shitty test account

lone bridge
#

okay, looks like brushesnbongs is back online LUL

tawny pivot
#

Do a test stream in secrecy KKona

lone bridge
#

kinda like ckurtis - his is sitrukc

#

DUDE thanks for the knowledge. Now I gotta play

tawny pivot
#

You're welcome, have fun FeelsGoodMan

lone bridge
#

@tawny pivot do you know what the rescale output is for?

tawny pivot
#

Yeah

lone bridge
#

if on the video settings you already set your canvas and output, what does rescaling do?

#

Dude, we need an OBS thread lol

tawny pivot
#

lol yeah

#

I think it's just another word for downscaling

#

aka 4K -> 1080p for example

lone bridge
#

but why do you need that if you've already set the canvas and output.

#

basically, do I need that? probably not yeah?

#

or is it so you could potentially be simultaneously recording a nicer quality video?

tawny pivot
#

I'll check my mac in a second, just making some coffee opieop

lone bridge
#

HAHAHA omg I'm so sorry.

#

You totally don't have to chat about this right now. Just interested

tawny pivot
#

Only 5AM Kappa

#

No worries LUL

lone bridge
#

I can google lol

#

i'm just being lazy and you're right here

tawny pivot
lone bridge
#

@wide delta there's a lot up there about mac stuff ^

wide delta
#

I saw, I'm picking my way through it ๐Ÿ˜ƒ

tawny pivot
#

FeelsDankMan๐Ÿ”ง

wide delta
#

That looks like an awesome tip, I'll be trying that out tomorrow. I've noticed my Mac heating up in a way I don't like when I stream, hopefully this will help by using up less CPU

lone bridge
#

That alone, PLUS using streamelements instead of various bots/software bots is going to help a ton โค

#

but @wide delta I will warn ya that basically when I stream my imac has the fan going on full blast the entire time. It sucks. The second I open OBS basically.

#

but 9% CPU is much better than the 20-30% it used to reflect

wide delta
#

Yeah, and I'm using a Mac Mini which has even worse heat dispersion issues than IMacs

#

I'm trying to convince the wife to let me buy a Mac-Pro, but unsurprisingly, she is hesitant on the price...

tawny pivot
#

Understandable

lone bridge
#

Well, you have styler here to make a good argument for ya PutinLUL

tawny pivot
#

It's a good computer Kappa

wide delta
#

lol

lone bridge
#

I posted this, then deleted, but I'm gonna repost:

lone bridge
tawny pivot
#

And you're golden

#

Macs* Kappa

lone bridge
#

heh

#

So that's the monitor you plug it all into?

wide delta
#

that's a helluva monitor

lone bridge
#

he said it basically powers it for him?

wide delta
#

I think my favorite rocket league streamer uses that

lone bridge
#

I dunno, when it comes to this stuff I'm like "HEY I KNOW THINGS" rgsEffort

tawny pivot
wide delta
#

Before I switched over to Mac, I considered myself relatively tech savvy - I'd built my own computer from the ground up multiple times, never had problems fixing & replacing things, and never had to ask someone how to do something. Now I feel like my parents... Thanks Mac

lone bridge
#

That's funny, since mac is supposed to be "easy." and it is, but it also has so many things you can customize and you have to go hunting for them. Like, remember when I helped you set up your aggregate drive? LUL

#

Dang styler look at your pretty lights. I wanna come hang out

tawny pivot
#

It's hooked up to chat Keepo

wide delta
#

Yeah, for a computer that prides itself on being built for artist production stuff, the fact that the Mac's internal audio situation is so FUBAR'ed is ridiculous

tawny pivot
#

Phillips hue is fucking awesome

wide delta
#

I love them - I have several in my band jam room

lone bridge
#

ooh fancy. (just googled). And here I was buying LED stringlights from target

wide delta
#

They're not bad priced either (though I seem to remember they used to be very high)

#

There may just be a bunch of different options now though for all I know

tawny pivot
#

$100 per lightstrip is a little steep Kappa

#

But you know.. if that's what it takes for me to control my lights from twitch chat Keepo

#

100% worth the investment

wide delta
#

Ah, I have the bulbs

lone bridge
#

you can control from twitch chat

tawny pivot
#

Fuck yeah forsenZulul

wide delta
#

I also bought them on a woot.com sale, so I may be out of touch w/ the reality of their pricing

lone bridge
wide delta
#

But it was like their 2 starter bulbs (colored) for $35 or something like that, I bought 3 packs

tawny pivot
#

I currently got 4 bulbs, 2 lightstrips & 1 bloom whatever thingy

lone bridge
tawny pivot
#

Alright well i gotta pickup my drunk brother BBona

wide delta
#

And I've got to take care of a sick dog

lone bridge
#

FeelsHugMan okay

wide delta
#

been nice chatting w/ you

tawny pivot
#

Likewise

lone bridge
#

ditto

wide delta
#

g'nite/morning

glass stag
#

Not complaining (okay maybe a little) but the GUI for designing in template creator is a little difficult. hard to access the font choices, tick arrows sometimes don't work or you need to type px , Would be nice to copy paste elements between templates

#

Can only resize from the bottom right corner. Etc

#

Fixed size tip jar

lone bridge
#

I agree @glass stag, I have some of the same issues. The tick arrows and limited vertical space in a browser window means I am often losing menus and not being able to find them quickly. You can duplicate a template currently, and that's what I do to start a new template.

#

and the resizing from only bottom right corner has tripped me up before too

#

I mean, this is all simple stuff but you and I are quite tech savvy when it comes to this stuff, so if we are having some problems I wonder what total noobs will think.

glass stag
#

Is it just me or do the fonts not all work?

#

I keep saving but the templates all look like the same font as before

lone bridge
#

In OBS? try to relaunch/copy pasta that code in the browser source

#

that fixed it for me

#

if it's just in the builder, I did not have that issue

#

but I had to re paste the url to get the font to change in OBS

glass stag
#

Some fonts change. Some don't. Baloo, bangers, able

lone bridge
#

hrmm. Are they by default really large or something? Different sizes work?

#

Lemme go try the same ones.

glass stag
#

Nope. Some work, some don't

#

Try any of those I mentioned. See if it's just me

#

Would be awesome to have a click down arrow instead of txt input on fonts, and to actually have each font name in its own font so we don't need an hour to pick one that may or may not work. ckurtLOL

#

Ok, my bad. Weird. I reloaded from vmix and now I see it

#

But other times I didn't need to.

#

Thanks @lone bridge

lone bridge
#

interesting

#

I tried baloo and it worked

#

so it's all good on your end?

glass stag
#

The output is now after refreshing yep

#

Icky input still icky. ๐Ÿ˜‰

#

I left obs btw

lone bridge
#

oh yeah? cool!

glass stag
#

Ask me why. Lol

lone bridge
#

WHY

glass stag
#

Oh... BS in general

tranquil iris
#

so just to recap what happened

#

I only had Symbol Protection and Emote Protection enabled in the bot

#

someone wrote a long paragraph, user All_Over_Rs (you can see chat on the VOD)

#

and the bot timed them out for 15 seconds

#

15 seconds is the default timeout for Symbol Protection

#

(Paragraph protection is still set to the default which is 30)

#

I then tried changing it from 15 to 16 seconds, confirming that Symbol protection was timing him out for a long paragraph for some reason

#

I open the browser window to show it

coral kelp
#

for caps protection

#

edit:

#

so if a user exceeds either of these they get timed out

#

also, for banned words, can you use regex? are they case sensitive? can you submit multiple at a time by seperating them with a delimiter?

#

also are there commands that you can use without exclaimation points?

#

also how come you can add commands using !commands add blah blah blah that are longer than 250 characters but you cant add a command in the streamelements dashboard thats longer than 250 characters

#

that has more than 250 characters

fiery lake
#

I'm still getting the issue that the chat widget doesn't stay up to date while on non-active scenes, if I go to my end screen it often shows chat from somewhere halfway during the stream.

#

Anything I can change about that?

glass stag
#

I'm still getting issue of song player not going to the next song and repeating first one

hollow zinc
#

@glass stag we'll look into it. Thanks for the video

glass stag
#

Ok thank. I worked for me once after and thought it was fixed.

#

But I noticed it's doing it again. Sorry to be a pest

hollow zinc
#

Not a problem at all. If it happened for you, it can happen for anyone else and it needs to be fixed

glass stag
#

๐Ÿ‘๐Ÿฟ

silk patrol
#

Hi! how's everyone doing? I wanted to recreate the shoutout command that shows someone last played game like : Go check out "somebody", he last played "some game". In Nightbot, they use their own variable $(twitch game $(touser)) which we don't have yet. I've been checking the twitch API, the "get channel" function returns a whole bunch of stuff including the game. If anybody knows more or have already done that, I would be forever grateful to know how you did ^^ https://dev.twitch.tv/docs/v5/reference/channels/#get-channel

coral kelp
#

are spaces symbols?

tropic eagle
#

I just got live on Twitch and don't see my link on the #291219887274328064 thingy. Am I on the list?

turbid reef
#

ill take a look @coral kelp forsen1

coral kelp
#

overlay settings still revert to default for me ๐Ÿ˜ฆ

#

or rather, what i set them to the first time i made them

main fern
#

Is there a way to set an alert for the top donator?