helpdesk-twitch

[lean birch]

Maybe StreamElements can become a 1%'er

[tawny pivot]

Oh you're talking about snapping to the edge of the editor

[vague jungle]

yeah?

[vague jungle]

um so follow goal is saying I have 183 followers when I only have 161?

[turbid reef]

that might be because we dont track when people unfollow

fix it @tawny pivot

[vague jungle]

damn I could have 183 followers Kappa

[lone bridge]

LUL what a sad, sad thing

I don't wanna know what mine would be

I've probably lost hundreds by now

[proud pumice]

Thats a very useful thing for growth planning to know when youre losing follows

[pale iron]

One of the guys I mod for - DibbsGG has "Has subscribed for months months" come up as his alert whem people sub/resub what's he done wrong/how does he change/fix it? 😛

[tawny pivot]

@pale iron It's because the alertbox message is set to:
"{name} has subscribed for {months} months!"

To fix it do -> "{name} has subscribed for {amount} months!"

[pale iron]

Oh! Too easy! Thanks heaps ❤

[tawny pivot]

You're very welcome 😃

[viral abyss]

would it be possible to have my cheer cup reduced in size to 75% of what the default is? Changing the size in the position and size drop-down doesnt seem to change the actual cup's dimensions.

[proud pumice]

our cheer cup is currently sub par

we'll have to make a complete redo of it

right now there are two options for size

you have to save and reload the Browsersource for it to work

or - create an overlay with the bits cup only, and load it to OBS seperately and resize as you wish

[viral abyss]

i see

not super important for my stream so i'll just do without it until the bugs are ironed out

Also you said that someone could help me with a custom CSS for my event list. How should I go about doing that?

or does it make more sense to wait until the custom style option is added to the overlay editor?

[lone bridge]

Yes I'll need to know about that too @viral abyss

[proud pumice]

@viral abyss once it'll be implemented, @hollow zinc will be creating a document with several options to use and examples how it looks

and if you'll want to tweak it and dont know how he'll be able to help

but first lets get that done and implemented

[viral abyss]

sounds good thanks!

just deleted all of my streamlabs and streampro sources from OBS

so clean

[lone bridge]

Bahahahaha

So fresh so clean

[viral abyss]

Everytime i get a follow i hear my follow alert twice. Only have OBS and discord open on my computer. Not sure whats going on.

happens once then again about 15 seconds later when the animation pops up

[proud pumice]

@viral abyss two options here

either have your overlay editor open

or when you added BrowserSource you didnt mark 'shut down when inactive' therefore hidden layers or other scenes play the sound too

http://i.imgur.com/226R5X5.png

step 5.

[viral abyss]

must be other scenes

thanks, feel like pleb now

much appreciated

[proud pumice]

dont feel like a pleb

it happens to me too

anyway it makes us feel needed

so ;D

[viral abyss]

[lean birch]

Ha, I wondered how my twitch alert went off as well as streamlabs

#theMoreYouKnow

and steamelements

had all 3

[upbeat rose]

good morning! I have a question! I think I have pretty much everything setup in SE the way I want it, but I was wondering if there is a way to bring over all my donation information and currency leaderboard from stream labs? I don't want my viewers to lose all their "jammies" and I'd like to have the donation leaderboard as well 😃

[atomic hollow]

currency leaderboard from which bot?

and I can help with the donations, top 25 will be ok?

[upbeat rose]

oh currency from revlo, and yeah 25 would be fine. Most of the donations are from one person who kept changing the name, I could consolidate that for you if you needed

[atomic hollow]

that would be great, PM me the list, ill get that for you

[upbeat rose]

thank you!

[atomic hollow]

and regarding Revlo, as far as we know there is now way to export the list

did you try?

[upbeat rose]

yeah i have it in a csv

in fact i have the currency leaderboard as that as well if you wanted it that way

[atomic hollow]

CSV is great

how did you get the list from Revlo?

[upbeat rose]

in the most pain in the butt way haha. I copied and pasted all 12 pages of the currency leaderboard into excel, and then had to go in using the MOD function to get rid of blanks and copy to new columns and whatnot, took awhile

[atomic hollow]

wow

[mild comet]

i'm impressed

I was too lazy to get points from ankhbot.

[upbeat rose]

Yeah, I would've felt bad if some of my loyal viewers had lost all the points they'd been saving up, as well as some of the newbies who were excited about saving them since they started watching more recently

[lone bridge]

Omg I have like 500+ pages of currency lol

Only top 100 get to keep it I think LUL

I haven't decided

Maybe I'll let them use up tacos for song requests before the new bot is full force

[upbeat rose]

haha now there's a good idea!

thank goodness i'm still new that i didn't have that many pages, that would've taken dayssss to move over

[lone bridge]

Yes you are lucky lol

[atomic hollow]

@upbeat rose donations imported!

[glass stag]

trying to upload 25mb webm video getting this

[atomic hollow]

there is a 10Mb cap for 1 file

[glass stag]

it said max 100

ok

[atomic hollow]

100 is for all

[glass stag]

I will split it up into 3 videos I suppose

[empty fjord]

That doesnt make sense in this context tho @atomic hollow , its kinda confusing - should say "max 10MB"

[atomic hollow]

yeah, already wrote that to be fixed

[glass stag]

just curious, is that 10mb file limit for a reason, or just sorta arbitrary?

[atomic hollow]

@tawny pivot can you help here?

maybe we can do something about that

[upbeat rose]

Thank you @atomic hollow !!! 😃

[glass stag]

ty

[atomic hollow]

my pleasure @upbeat rose ❤

[tawny pivot]

On it, give me a minute 😉

[atomic hollow]

@glass stag you asked @tawny pivot delivered, file limit raised to 30 MBs

[tawny pivot]

Take it for a spin and let me know 😃

[glass stag]

awesome! thanks

question two, having an issue with sub variations

[atomic hollow]

talk to us

[glass stag]

I have the check box (show subscriber message) turned off

but the tests keep showing it

also, is there a way to test each variation?

[tawny pivot]

That's a part of our current sprint, so it'll be very shortly 😃

[glass stag]

I have one variation for new subs, and another for resubs

cool, thanks

I don't have font drop downs for sub alert/ text settings for the main, or the message... but there's one for animation.

let me know if I'm being a pest by finding this stuff, or if it's helpful

[willow mountain]

it's always both

[glass stag]

=o)

the latest variation you save overwrites previous variations

[atomic hollow]

youre not a pest, we need this feedback

[glass stag]

I'm glad to hear that

adding latest follower, position and size: the width and height have rollover up/down arrows after the PX, but the top and left don't.

[atomic hollow]

not sure I understood

[hollow zinc]

The top and left input fields accept more than just pixels, for example, you can enter 10% left and it will position it 10% to the right from the left side of the editor

[glass stag]

if I want to increase or decrease top or left by one pixel

[hollow zinc]

you can do that

by selecting the widget

[glass stag]

by typing

[hollow zinc]

and pressing the arrow keys on your keyboard

[glass stag]

ok, but for width and height

[hollow zinc]

hold shift + arrow it moves the widget by 10 pixels

[glass stag]

there are arrows to the right that you roll over

[hollow zinc]

Yeah because those input fields accept pixels only for now.

[glass stag]

would be nice to have a drop down px or %, and an up down arrow

I know I'm getting picky... but it would be consistent

[hollow zinc]

That's a good idea 🙂

[glass stag]

when I'm designing, I try to hit the keyboard as little as possible, and go all mouse

[atomic hollow]

i try to go all keyboard lol

[hollow zinc]

Yeah same 😄

[glass stag]

lol... silly coders ;o)

[hollow zinc]

😛

[glass stag]

seriously, what you guys have here is amazing so far and getting better by the minute... I'm just a born detail guy

[hollow zinc]

Thanks. And that's fine. We love the feedback we get. It makes our product better. It's a win win situation 😛

[glass stag]

I'm just trying to exactly replace my current setup.. so it's easy to see the current gaps... but it seems like you all are in hot pursuit

[lone bridge]

any idea why i get random "thank you for tipping" messages when no one tips? It's confusing kind of a tease

FeelsPoorMan

[atomic hollow]

@hollow zinc

& @turbid reef

[glass stag]

it's a shill... it's like, making people feel guilty for not tipping? ;o) you on now steph?

[turbid reef]

there was a timer that just said that every 10 minutes

i removed it

[tawny pivot]

🔧

[tight veldt]

Overlay Question - I added the follower goal widget, but can't see where to set the goal. Am I just overlooking it? Thanks guys!

[atomic hollow]

you want to set the goal or set the progress?

[tight veldt]

Well, if I use it for total follower goal, I'd want to say "500 followers" and it show that I currently have a total of 300something. But for a daily goal, I'd want to say "20" is the goal and it start at zero at the beginning of launching the widget.

[atomic hollow]

ok, when you create a goal you can set the amount needed to reach the goal and the end date

if you want to set a current progress you go to overlay manager --> Reset Session and do it there

[tight veldt]

Call me a dumb-butt. But I can't find the overlay manager again. So many menus. LOL

found it.

Ok. It's only showing the 8 followers that we got since I signed up last night. Is there a way for it to read the total follower count of my channel for lifetime (not daily) goals?

[atomic hollow]

you can insert that manually

in the reset session button I mentioned above

[tight veldt]

ok

[tight veldt]

Can "song request" just be used to make a list of song titles? As a music streamer, I'm wanting my viewers to be able to request a song for me to sing, not one to be played in the background from youtube.

[turbid reef]

yes we are working on that

gonna be part of the stream store

[tight veldt]

ok cool

Not rushing, just curious, is there an estimated time of release for it?

[turbid reef]

maybe the first version tonight

[tight veldt]

cool. I'll keep checking. 😃

If I can get everything on one system and not have to use Revlo, Nightbot, and Streamlabs...I'll be so friggin happy. LOL

[tawny pivot]

We'll get you there, don't worry 😉

[atomic hollow]

@tight veldt we got you

[tight veldt]

Thanks guys!

[rose grotto]

When I open the overlay. It get just a plain blank page. There are no apparent errors in the dev console.
On Linux browser source in OBS does not exist so I am using chrome and Window capture which works with stream labs.
abbrebiated system info

maria@maria-pc:~$ uname -a
Linux maria-pc 3.16.0-4-amd64 #1 SMP Debian 3.16.39-1+deb8u1 (2017-02-22) x86_64 GNU/Linux
maria@maria-pc:~$ google-chrome --version
Google Chrome 56.0.2924.87 
...
OpenGL vendor string: NVIDIA Corporation
OpenGL renderer string: GeForce GT 710/PCIe/SSE2

note that I am using the official google version of Chrome and not the debian chromium package (which is out of date).

[tawny pivot]

Alright let's take a look 😉

I removed your Image because it contains your apikey

[rose grotto]

Oops

[tawny pivot]

Try adding a text widget, save and open that page again

The console output seems perfectly normal

[rose grotto]

Ah i see everything is fine .. I just couldn't see that it was working.

So all I need to be able to do is change the background colour to the chroma key colour.

[tawny pivot]

So we're actually doing that whenever it's in launched mode

It's transparent but chrome just shows it as white

Try adding it to OBS and see if everything is working as expected 😃

[rose grotto]

Oh you're using the alpha channel.. I see.

[lone bridge]

go seri, go seri, GO Go go seri 😉

[rose grotto]

Seems all OK.. but captures as black.. but that's a bug in OBS XComposite Window capture which I'll deal with.

If I use firefox it works properly however

[tawny pivot]

👍

Let me know if there's anything at all 😉

[rose grotto]

Do I need my tooken cookies and what not as well as that url? or will that work in anything that can render HTML5 and run javascript?

[tawny pivot]

The launched overall will only require the token in the URL.

You'll need to token cookie if you wanna interact with the API

[rose grotto]

Excellent. That makes it really easy to use and integrate with weird software 😃

[tawny pivot]

Exactly 😉

realtime.streamelements.com will also require your cookie token

[rose grotto]

Ok i'm all good for now. 😃

[tight veldt]

Forgive me if this is already somewhere in the options and I'm missing it. In the same way you can set chat alerts based on hosts, follows, donations, etc. And points can be awarded to tippers and new followers. Can points be awarded to hosts? I'd love for anyone hosting to automatically get a bonus so they could make a request.

[glass stag]

with chat widget in overlay. I can see my own chat from browser, but in obs studio, the chat doesn't show up

it is showing the "connecting to chatsever, connected, joinedchannel" part

[tawny pivot]

@glass stag I'll take a look right now 😉

[glass stag]

thanks.. I'm not live just testing tho

[tawny pivot]

And nothing happens when a message is sent?

[glass stag]

it updates everywhere except on obs

[turbid reef]

works just fine for me

[glass stag]

I see you

[burnt leaf]

shhhh

[glass stag]

I mean, I see your robot on my obs

I do

[tawny pivot]

Also in OBS?

[glass stag]

yep.. obs is the only issue

I can't see my own.. lemme try again

I see it on a browser, I see it in editor, but not on obs

[tawny pivot]

Try giving the overlay a quick reload

🤔

That's very interesting 😄

[glass stag]

nope

I'd go live on my alt channel so you could see...

but the 12 second delay would drive you nuts

[turbid reef]

its not too bad

[glass stag]

lemme fire it up

[turbid reef]

link

[tawny pivot]

Take it for a spin

[glass stag]

www.twitch.tv/sitrukc

[tawny pivot]

https://i.imgur.com/XcZteDl.png

Because i see myself

[glass stag]

I see all of you

I just don't see me

[tawny pivot]

Let's see what happens

[lone bridge]

grabs popcorn

[tawny pivot]

[glass stag]

@tawny pivot hey, hafta run out for an hour or so, do you want me to leave my alt account streaming? I don't want to get banned

[turbid reef]

it happens to us too, so just go offline 😄

[glass stag]

ok.. as long as you can repeat it.. no need for me.. thanks!!!

[turbid reef]

🔧

[proud pumice]

@fiery lake

[fiery lake]

hey bud

[proud pumice]

any wins today?

[fiery lake]

nah, I'm knocking down single player games atm

[proud pumice]

plebbing with doom

[fiery lake]

finished Wolfenstein: The New Order and The Old Blood

Finished DOOM tonight

[proud pumice]

listen, i cant find the time to play BG

so the only thing i can do i live it through your vods

DONT TAKE IT AWAY FROM MEH

[fiery lake]

LMAO

you watch my vods? :p

[proud pumice]

at times

so chat froze for your overlay?

[fiery lake]

haha

you saw me type that

nice

Yeah, it happens sometimes

also, if I stream twice in the day, it'll keep the chat from the first stream in the window at the start of the second one.

[proud pumice]

dude, we're a company that monitors twitch chat, can't expect us not to see when people talk about us, right? hehe xD

[fiery lake]

There's something that makes chat freeze at times

[proud pumice]

reloading the overlay fixes that?

[fiery lake]

I haven't tried it to be fair. I think it refreshes every time I select the scene

but sometimes it doesn't, for the chat

I'll make sure it's not an issue with my scenes in OBS first

you need to manually make the browsersource refresh I believe

[proud pumice]

also, do you update your OBS studio when a new version is out?

or ignore those? ;p

[fiery lake]

haha

I'm the 'ignore' type

:p

but I think I have the latest

let me check

I have the latest

18.0.1

[proud pumice]

nice color D:~

[fiery lake]

color? lol

oh wow 😄

thanks a lot 😄

haha, that got to me a bit, got the sniffles lol

[lean birch]

How do I get an aff link 😉

[burnt leaf]

We will need to add the ability for aff links 😁

[lean birch]

well any regs you get in the next 20min are mine rofl

[burnt leaf]

ok 😄

[ancient prism]

I mean making aff links wouldnt be too hard

really shouldnt take more that 10 15 min

[lean birch]

Probably more the case of what's the reward for using the AFF link.

but that can be worked out anytime, provided the data is there

[ancient prism]

yeah

i mean an idea might be that make a featured streamers tab and have the top x streamers with aff links listed

update it every weekish

[lone sentinel]

I am not able to delete StreamElements bot from my channel "mansurusmani"

[proud pumice]

@turbid reef can you check it for @lone sentinel ?

[turbid reef]

@lone sentinel was it in your channel before you signed up?

[lone sentinel]

@turbid reef Hi, Nope. I got it added from the site just to test the functionality

[turbid reef]

ok ill take a look

[lilac timber]

Does SE have Gamewisp support?

[atomic hollow]

its coming

for real

[lilac timber]

Awesome. 😃

[proud pumice]

its gonna take about 7-10 days @lilac timber

but we're also planning something better - subscription via SE reoccuring donations

[empty fjord]

@proud pumice Awesome! for us non partnered plebs! ❤

[lone bridge]

Nice @proud pumice 😄

[proud pumice]

yup

its gonna be integrated with all of our stuff so we can actually make it look almost like a real sub

gonna have a bad on the Overlay Manager chat

higher access

gonna get a viewer message upon resub that shows on screen

only streamer gets the entire 5$ :p

[empty fjord]

Sounds awesome

[lone bridge]

Sounds awesome

JINX

[viral abyss]

HYPE

might I suggest a feature where subs accrue loyalty points at a higher rate than non-subs? would have put in feature requests but seems more relevant to this conversation

[lone bridge]

That exists! 😃

At least for real subs

"Real subs" LUL I'm sorry I mean twitch subs

For example I have my subs earning 2X points

Not sure if they plan to integrate that w SE subs but guessing they've thought of that

[viral abyss]

thats what i mean, to integrate with SE subs if not already planning to

oh i see what you mean, they already have it with twitch subs

my braaain hurts

[lone bridge]

Hahaha it's still a good detail to mention

[nocturne moth]

Quick question. How can I get my stream's quote from Nightbot over onto StreamElements? Any ideas?

[viral abyss]

Is your stream quote a triggered response or set on a timer?

[lone bridge]

LOVE that you can upload a gif as the item image in the stream store

That's gonna be really cool for things like clothes and merch too.

[nocturne moth]

triggered my a command

[burnt leaf]

@nocturne moth I will add that to our list 😄

[nocturne moth]

awesome!!

[vague jungle]

so when I switch scenes, some of my overlays take a couple of seconds to load in, is this just a lag thing retrieving the source or my potato computer?

[latent salmon]

Hello @lament blade how long will it take before https://stats.streamelements.com/c/copenhagengamescs will count the emotes?`

[tawny pivot]

@latent salmon Let me take a look 😉

🇩🇰

[vague jungle]

@tawny pivot is there a way to add my donations csv from twitch alerts? or do I just have to add them in one by one?

[atomic hollow]

how many you got?

[vague jungle]

little enough that it's possible to add them separately but I was just curious if I was able to import myself

[atomic hollow]

our import tools are not ready yet but you can send the list to me and ill help

[vague jungle]

nah that's fine I'll add them one by one there's really not that many and I have nothing to do lol, thanks anyway @atomic hollow!

[atomic hollow]

my pleasure

[vague jungle]

oh also me adding them in manually, will they add to my donation goal? because some were from before I started it and some after

[atomic hollow]

you need to go to overlay manager --> Reset Session (top right) and set it up there

[vague jungle]

ohhhhhhhhhhhhhhhhhhhhhhhhhh wow completely missed that I'm used to it just being a button not a link, thanks again!

[atomic hollow]

yeah I told that to @tawny pivot many times 😃

[vague jungle]

that was like the one thing stopping me from moving everything over

[tawny pivot]

I was instructed not to listen to you Tal

[atomic hollow]

[vague jungle]

okay so I found my loading problem, when I tick shutdown when source isn't visible to stop dupe alerts, it means when I switch screens it takes a few seconds to load it up

think there's anyway to fix that without making alerts a separate overlay that shuts down and the others staying "visible"?

[vague jungle]

also manually added tips don't show up on the leaderboard

[tawny pivot]

Yeah so that's the one caveat

[vague jungle]

ah well that's okay still worth chaning over

[granite forum]

Is there a way to reset tip goal?

@turbid reef

[burnt leaf]

@granite forum https://streamelements.com/dashboard/session

You can reset the amount for the tip goal

[mild comet]

since we're talking about tip goals - can I add manualy donations from other source like tipanddonation to a tip goal? 🤔

[tawny pivot]

@latent salmon it should be rejoined now
https://stats.streamelements.com/c/copenhagengamescs

[empty fjord]

any way to add aliases for bot module commands ?

like !roulette = !roll

or something like that

[turbid reef]

soon

[empty fjord]

them Polaks in my stream are apparently having a hard time with the word roulette

[turbid reef]

[tawny pivot]

[vague jungle]

wait so if you redeem a sound effect from the store, how do I add it to show up on stream?

[burnt leaf]

We have a new widget on the overlay manager.

[vague jungle]

does that not just show if they redeem something? or does it customise itself if it's a sound one they redeem?

[burnt leaf]

That same widget will also play the sound effect

[vague jungle]

ah awesome thanks!

[burnt leaf]

sure 😄

[pallid canyon]

yo! wondering if the, exporting deepot stream currency to streamelements thing has been worked on yet?

[vague jungle]

is there any way you can bypass song limit for the actual streamer? my queue deleted itself again and I can't even add them all back because of the song limit

[river prism]

herro dere

i need someone from se

i have a question about twitch (api)

[red vine]

just ask it, dont ask if someone's here

[river prism]

i need direct support tho, i'm gonna wait till my german cuckfriend nuuls is on

[red vine]

but I wonder what the problem is

[river prism]

theres no problem, i just need to get some step by step help on how to do something 😄

[hollow zinc]

@vague jungle we are aware of the SR skipping all songs bug, and we have a fix for it. It will be in one of the next builds soon 😃

[vague jungle]

Okay sweet thanks @hollow zinc! Just noticed it was doing it a lot more today than it has in the past

[hollow zinc]

Are you using it with Chrome browser?

[vague jungle]

Yeah

[turbid reef]

@river prism

[river prism]

@turbid reef der homie inormous hat mir schon ausgeholfen

nächstes mal net so lang pennen 😡

[turbid reef]

[red vine]

heil SS

[river prism]

ok

[red vine]

[feral spindle]

Small QoL thing

How total messages per second indeed

[turbid reef]

[fiery lake]

is there a way to make the event list 'remember' the events from previous streams?

it seems to be just empty atm every time I use it

[proud pumice]

@fiery lake should remember. @hollow zinc can you please check?

[hollow zinc]

We don't have that currently, but very doable.

[proud pumice]

[viral abyss]

I would like to have event list carry over from previous strim strum as well 👍

[teal gull]

Guys, there is a problem with "animations"

Set by default on "bounce". When I select "None", then I use "Event emulator", "None" is set on "Bounce" again

[fiery lake]

@hollow zinc @proud pumice If you could look into that, be great. Thanks babes.

[proud pumice]

@hollow zinc will take a look

[vague jungle]

My alerts are being really buggy, barely showing up but playing the audio?

Using the test ones on overlay manager works fine, but as soon as it's a real alert it barely works

[proud pumice]

@vague jungle refresh the cache on your OBS, it might be flooded?

if this remains after a PC restart you can get @tawny pivot to take a look via TeamViewer

hardcore realtime support session

[teal gull]

Guys ! Refund doesn't works 😦

[turbid reef]

what kind of refunds are you talking about? tips , store?

[teal gull]

Store

[hollow zinc]

When you reject a redemption?

[teal gull]

Yep !

Sorry, I'm late :/

[hollow zinc]

Will be fixed. Thanks for letting us know 😃

[viral abyss]

I think the more intuitive location for the import functions would be in their corresponding feature settings. So the streamlabs alertbox import funtion would be in the alertbox widget settings and likewise for the nightbot imports.

that way if you want to get your alerts setup as impatiently as possible before you explore through your account page like I did you'll have the convenience of a one step transition

[ancient prism]

You could always make an import tab

that way you just select the bot/bots you want to import from and which features you want from each one

[proud pumice]

@viral abyss @ancient prism we'll put a button there that disappears after first click. So its i formative yet not intrusive

[feral spindle]

Is there a way to mass-add commands to the bot

I want to import commands from PhantomBot but there's like 70 of them

[proud pumice]

@feral spindle no import from pbot, if you can extract a csv we can get a support member to help you out with it tomorrow

No sweat

[feral spindle]

Who do I talk to about the command import?

[burnt leaf]

[hidden tangle]

Hey Guys

@atomic hollow 😄

Gonna do a 24 marathon

hours

[atomic hollow]

are you sure?

[hidden tangle]

yes why

[atomic hollow]

lol, its tough

what will you eat?

[hidden tangle]

In my widgets for my overlay, I would like to show the last donatorS & not only the last one, didnt found to show more than 1 ^^

still don't know what I will eat haha

[atomic hollow]

how many do you want to show?

[hidden tangle]

The last 5

[atomic hollow]

how about using the event list?

and limit it to donations

[hidden tangle]

hmm no cause i'm using inline like this

https://i.gyazo.com/d6452c29e9106e4232cccce3c3b46bc2.png

[atomic hollow]

you want it to scroll?

[hidden tangle]

yes like the thing on StreamLabs

forgot the name

[atomic hollow]

lets call the experts

[hidden tangle]

xd

[atomic hollow]

@tawny pivot @turbid reef @hollow zinc

[hidden tangle]

it's called, Donation Ticker

[atomic hollow]

1st one to answer gets a trip to Paris

[tawny pivot]

I removed it, because it contains a key that gives people full access to your account 😄

[hidden tangle]

XD

the streamlabs link ? it's not randomized ?

[tawny pivot]

No, the key should be the same for everything 😄

It's essentially your API key

[hidden tangle]

oh okay

Thanks, anyway i'm using SE now XD

then https://i.gyazo.com/eed45710a1be0e8988fa3d028503485e.png

could be cool for a future features ^^ instead of thank the last one, thank the last ones like the 5 last donators

[atomic hollow]

maybe consider adding the event list just for the 24 hour stream?

[hidden tangle]

gonna check

[hidden tangle]

is it possible for viewers to get the songlist plz

for songrequest

@atomic hollow

[turbid reef]

coming in the next update

[atomic hollow]

😦

[hidden tangle]

Thanks 😉

[atomic hollow]

@hidden tangle your stream is going crazy

good job bro

[hidden tangle]

Thanks ^^

[hidden tangle]

& now ?

@atomic hollow

[atomic hollow]

Sorry, im out :( @hidden tangle

[proud pumice]

its crazy af

@hidden tangle amazing job

[atomic hollow]

@hidden tangle damnnnn

[ancient prism]

Just informing you drag and drop to upload an image in the store doesnt work for me on google chrome

[hollow zinc]

@burnt leaf

[burnt leaf]

I will look into it 😄

[glass stag]

Does the song queue support bumping or moving song order either via gui or command?

[turbid reef]

currently not, but its coming in a few days

[glass stag]

Awesome thank you

How about ability for chatters to see the song list?

[turbid reef]

also coming in the next update

[glass stag]

Wonderful

[turbid reef]

[proud pumice]

@glass stag you're going to be happy with the upcoming updates

[glass stag]

👍🏼👍🏼

[hidden tangle]

I'm breaking SE !

https://stats.streamelements.com/c/lexaaoff

POWER

[tidal swallow]

could you guys make it so that the text doesn't totally reach the edge of the frame? give it a little buffer for breathing room on both edges.

[empty fjord]

@hidden tangle How the hell are you not partnered with twitch yet, with that kind of viewerbase? 😛 Good job dude!

[proud pumice]

He exploded just a few days ago maybe a week

Takes twitch a couple of weeks to sort that out

[hidden tangle]

Yes ^^

Thanks @empty fjord !

The french partner manager told to my friend they are 3 weeks late

[empty fjord]

Ahh i see! So you exploded right after you hooked up with SE? Makes sense 👍

[hidden tangle]

Yep

[proud pumice]

@pplnxt10km#6498 got it! will have a look at the CSS. did you see the new loyalty store? it has options to redeem from chat! (console friendly!)

[upbeat rose]

So I noticed last night during my stream, whenever someone autohosted me the alert that pops up on my screen would say "So and so is hosting you for count viewers" So it would say "count" instead of the actual number.

[tawny pivot]

Yeah so that's because the variable is called amount :)

{name} is now hosting my stream with {amount} viewers!
Should do the trick

[upbeat rose]

haha awesome, thank you!

[lament blade]

I'm attempting to setup 2-factor auth, but when i enter the 6-digit code and click "Activate" nothing happens. after a few seconds a popup window appears saying "Invalid verification code"

[atomic hollow]

this feature is not relevant and will probably be removed soon since you can activate it on Twitch's side

and we are using Twitch API to login

[torpid jasper]

Bot's "Part channel" button doesn't work for me, bot is still in the room.

[atomic hollow]

@turbid reef

[turbid reef]

yeah i saw it, trying to fix it

[torpid jasper]

👌

[tidal swallow]

@proud pumice I did! I was trying to play around with it yesterday. Could I get a little more info on what exactly the difference is between the stream perks and sound effects? I was assuming it's something done partially through OBS? I'll probably be spamming with a bunch of store questions now that I'm back from vacation. Haha.

[ancient prism]

Sound effects allow your viewers redeam thier points for a sound to play over your stream. Where as the stream perks are more of anything else you may want to allow your users to spend thier points on. excluding other pre-built in features. just a reminder if you want the sound effects to work on your stream or a message say someone got x you will need to have the Store Redemtions wigdet enabled in your overlay

@tidal swallow

[tidal swallow]

ah, okay. so something i won't be able to use. that's what i figured. thanks!

[ancient prism]

why not?

what are you using to stream? if you dont mind me asking

[tidal swallow]

i'm a console streamer.

mostly Xbox One right now but i just got a PS4.

[ancient prism]

ok can still use the store at least

do you have a decent pc and internet there are ways around not having a capture card

[tidal swallow]

yup! i set up a bunch of stuff in it yesterday. looking for ideas on other things i can add to make it fun for the viewers.

i do have a capture card but not enough CPU to run it at the quality i would like. i have no desire to game on PC at all but i would like to incorporate all my consoles some day. it all comes down to cash flow, unfortunately.

[tight veldt]

Not sure if anyone has reported it yet, but the Bot Chat Alert for hosts didn't work today. It works for new follows, but not for hosts.

[turbid reef]

it only works if you have an active overlay currently

maybe thats why?

[ancient prism]

@tidal swallow if you have a good enough upload and download speeds then you may ba able to upload to a "fake account" (youtube or twitch) and then restream that from your pc

[tidal swallow]

that would destroy the whole idea of my channel but thanks for the advice!

[hidden tangle]

Hey guys

[tidal swallow]

is there a way i can reorder the items in my store so they go from cheapest to most expensive? right now they're all in the order that i made them but that's super confusing.

[vague jungle]

^ this also for the tipping presets

[tidal swallow]

chat follow alerts aren't working

[vague jungle]

Yeah I had that problem too last weekend

@tidal swallow was your audio playing but not image showing up? Or just nothing at all?

[tidal swallow]

@vague jungle since i'm a console streamer, i only have the in-chat alerts that i can use

[vague jungle]

Oh right whoops I didn't read the message right my b sorry @tidal swallow!

[empty fjord]

im pretty sure it was possible to import alert settings from StreamLabs... where is that button? 🤔

[turbid reef]

its most likely broken right now cause they keep changing their stuff @empty fjord

[empty fjord]

osnap, thats not good 😦

[atomic hollow]

what do you need?

[empty fjord]

import all the alert settings from SL 😛 image + audio for follows/subs/bits/tips

[atomic hollow]

dont you have everything setup already with SE?

[empty fjord]

setting it up for Vander right now ;p

[atomic hollow]

damn son

so say so

@tawny pivot

[tawny pivot]

?

[empty fjord]

saying so

[atomic hollow]

lets do what I did for jdude

how can he get that file with the alerts

ill do it manually

@empty fjord

we need to alertbox link

[empty fjord]

ill PM you

[empty fjord]

any way to update the latest subscriber widget? doesnt show anything right now

[atomic hollow]

yes

oh wait

latest subscriber I dont think so

@hollow zinc

[hollow zinc]

@empty fjord did you reset it from the Session page?

[empty fjord]

same thing with total subs

@hollow zinc no Sir, should i

?>

[hollow zinc]

Not really

[atomic hollow]

total subs can be set from Overlay manager --> Reset Session

[hollow zinc]

@empty fjord the widget will update when you get the next sub 😃

[empty fjord]

Hey dudes, the sub count thing aint working properly 😦

Im in voice-support if anyone has a minute to chat

Ok, i kinda made it work with the thing ShadowBoxed mentioned, but it should really update the subcount from twitch somehow

[atomic hollow]

its shadowboxer

[empty fjord]

Typo

[atomic hollow]

lol, I actually thought you meant shadowboxed

[empty fjord]

shadow is all there is in a box!

if its closed

unless you place a lamp inside the box

then theres light too

[atomic hollow]

lol

[empty fjord]

[tawny pivot]

[proud pumice]

was the subss count thingy resolved?

[empty fjord]

Kinda - injust typed in the amount that twitch showed in the dashboard, but it kinda sucks that it doesnt stay in sync :p i recall someone elae mentioned that before, one of the creative streamers i think @proud pumice

[proud pumice]

Yeah we need to find a good way to keep that in sync

[wraith stone]

Keeping it in sync would be nice but at the least the 'reset session' screen should show the channel's current Follower/Subscriber count.

[upbeat rose]

Ok this might be a dumb question, but what timezone is SE data using? It says I have 6 follows today, but I know 5 of them were actually from last night haha.

[turbid reef]

im pretty sure its from the last 24 hours 😄

[tawny pivot]

Yeah it's currently counted from the time right now -> 24 hours back

[upbeat rose]

ahhhhh ok that makes sense! thank you!

[open burrow]

Am i just being a total idiot but cant find the backup playlist?

Where am i looking i see it said "settings > main settings"

where is that?

[turbid reef]

https://streamelements.com/dashboard/songrequest/settings right here

[open burrow]

Ohhhhhhh i was looking for a page

like inputting songs

[turbid reef]

its just a single input field for a youtube playlist

[open burrow]

Got it, i got confused reading about the ability to shuffle a playlist

thinking that shuffling user requested songs would seem pointless, they get played in the order they would be requested right? first come frist served, but shuffling the backup playlist would seem more appealing

Anyway to skip a song in the backup playlist?

[turbid reef]

the skip button on the player should work

[open burrow]

hmm maybe the playlist i added isnt the right sort

https://www.youtube.com/playlist?list=PLl5c2s4o9IPV9eJkNr3VHNKhlOn-_3YzE

so thats a public playlist

but i add it

and nothing happens

[turbid reef]

youre getting this error? https://i.nuuls.com/ij9GX.png

[open burrow]

Nope

No error

https://gyazo.com/e24eb77352155fb1ce56132db2b61047

Loads just fine on youtube

and i did that in an incognito window

to make sure i wasnt signed in etc

[turbid reef]

yeah same for me, but im getting that error

seems like some playlists dont work

[open burrow]

https://www.youtube.com/watch?v=z0GKGpObgPY&list=PL2vrmw2gup2Jre1MK2FL72rQkzbQzFnFM

I added this playlist

and it will play the first song

and thats all

cant skip

and if i scroll to the end of the song to get it to start playing the next one

it just stops

[turbid reef]

@hollow zinc

[open burrow]

https://gyazo.com/9429f583f9ebb2672b9537b7128aae04

[hollow zinc]

@open burrow

We're pushing this shortly. 😃

[open burrow]

I'm glad i helped find something to fix @hollow zinc

[hollow zinc]

Apparently youtube Ids can also have dashes in them 😅

Thanks for the find!

[vast wren]

is there any capability to sync SE bot points with the points from another bot i would like to transition to having SE be my primary bot however dont wish to make my viewers restart with the loyalty points

[lean birch]

its on the cards. Some of them the guys can do manually for you at this stage on request

@tawny pivot ^^

[vast wren]

i can do it myself just need to be pointed towards right direction... what cards?

if someone wants to do it i wont argue but would love to see how

so i dont gotta ask in future or help another person who would ask

[lean birch]

its on the cards meaning the way to do it is yet to be built, but is planned

[vast wren]

gotcha ill wait till it gets updated no point in wasting resources on something that is soon to be automated

ty for help @lean birch

[lean birch]

NP

[hollow zinc]

@open burrow the issue with the backup playlist has been resolved. You should be able to listen to it now ^_^

[tranquil onyx]

Can I give certain users an override for the User limit on the Songrequest queue? I don't want the bot telling me (or my mods) that they can't add another song to the queue 😛

[tawny pivot]

@tranquil onyx We'll get that done today 😉

Expect that implemented within the day 😄

[tranquil onyx]

yay!

[tight veldt]

I'm a dope and can't seem to find the place to reset goal amounts (like for a daily goal). Can someone tell me which menu to go to? Sorry, still noobing.

[tawny pivot]

@tight veldt https://streamelements.com/ Right there 😉

[tight veldt]

there's no specific page linked there. LOL

[turbid reef]

its actually here https://streamelements.com/dashboard/activity

on the right (we just moved it there today )

[atomic hollow]

lol

https://streamelements.com/dashboard/session

[tight veldt]

Thanks guys! 😃

[empty fjord]

Would love to have a page that lists top donators that is not the tipping page at the same time - doable? ❤

[hard edge]

Dudes , anyway the quote system can be deactivated ? Still using our original bot for this untill the giveaway module comes out. Then we will completely switch over

[turbid reef]

you can go to bot -> commands -> default commands and disable the quote command

[hard edge]

Thanks my dude

[turbid reef]

np

[hard edge]

One last question in regards to the giveaway module would it be possible to have the giveaway last over multiple streams? That's something most bots can't handle

[turbid reef]

i guess yeah 😄

[hard edge]

I mean even if we go offline the giveaway would stay open until next stream (a week long giveaway or some shit )

[turbid reef]

yeah thats very doable

[hard edge]

[tawny pivot]

👽 ayy lmao

[hard edge]

I hope you don't mind if I steal

[turbid reef]

i also stole it

[tawny pivot]

[hard edge]

It's legit

[turbid reef]

[hard edge]

I have a lot of pepes where can l post them

[tawny pivot]

paypay donations can be sent to paypays@lament blade.com

or just throw them somewhere in discord

[hard edge]

[viral abyss]

[icy stirrup]

Hey Guys, is there any reason the Store is not working for me?

Just wont let me add an Item...?

Nevermind, I figured it out... What is the max "Global Timeout" we can set? If you make the number too big, it just won't add the item.

Ironically, if you change it after its already created, you can enter any number for the timeout.

[tidal swallow]

is there a way to go back and edit quotes after they've been added?

[turbid reef]

you would have to !quote remove 123 and add it again

[tidal swallow]

is there somewhere i can see a list of quotes?

[turbid reef]

currently not, but we might consider adding it to the website somewhere 😄

[tidal swallow]

that would be great!

[muted spire]

Hey i can't reset my Follower goal :/ . last time i can do this in Overlay manager now i can't do this 😦

[proud pumice]

https://streamelements.com/dashboard/activity

[muted spire]

yes thanks 😃

[vague jungle]

Yeah I'm having the same problem as pinkdmg where it only plays the first song of the backup playlist

[proud pumice]

@icy stirrup was it resolved?

@vague jungle i believe we fixed it, refresh and tell me if that still happens

[lean birch]

Can I get a hand from the SE fam. Everyone go check out my offline stream for at least 5min?

https://www.twitch.tv/eidrm

fot bot testing

[lusty wedge]

Sure!

[lean birch]

Thanks

[lean birch]

bah turns out i will have to stream... something

[lean birch]

Could I hassle you all to drop back in for a few min

[vague jungle]

@proud pumice still happening

[proud pumice]

@hollow zinc will fix

[torpid arrow]

Is there a way to use a custom bot name with the chat bot feature?

[mild comet]

@torpid arrow not atm, but devs are working on that

[torpid arrow]

#SoonTM

[turbid reef]

🔜 ™

[compact ore]

what is a overlay ? i don't get it :/

oh nvm

i found the guide

[compact ore]

hi i have a quick question

is there a way to change the font ? because i would like the font bigger :/

http://prntscr.com/ezyewv

[tawny pivot]

@compact ore We're gonna ship that tomorrow 😉

[compact ore]

oh great !

still i love the concept 😄

and i have an other question :/

http://prntscr.com/ezyg3l

the current song works with the song request too ?

or just for the plug.dj ?

[tawny pivot]

That'll also be part of the updates tomorrow 😃

[compact ore]

alright 😄

i just mooved with stream elements i will do my first stream with this tonight 😄

can we have multiple currency ? http://prntscr.com/ezyhxp

[proud pumice]

@compact ore theres only one main currency, choose your paypal's

but your viewers can donate with whatever they want

we do on the fly conversion

[compact ore]

oh ok

[buoyant hull]

Hello guys :)
I think you have a cache bug or something on alertbox system.
Got 3 videos to play in the background of my alerts. (on for donation, subscriber and one for followers).
They get messed up when i do a test and i trigger the event from the overlay editor.

Is it possible to trigger the events without being in the overlay editor ?

[orchid zealot]

Hey guys, don't know if you know but the music player gets confused sometimes. It'll say that it's moved to the next song in the queue, but it'll just repeat the just finished song again and again. Doesn't happen all the time, but it's happened enough I wanted to let you guys know.

[proud pumice]

@buoyant hull emulation of events is only done in the overlay manager

Can you share a vid of the bug you have?

@orchid zealot haven't seen that one yet hehe

We'll check if we can replicate and fix

Thanks for the heads up

[buoyant hull]

@proud pumice So i managed to narrow the problem for the AlertBox.
For example 2 differents events : followers & Subscriber.
Open the Overlay editor. Each one has a diffrent background video.
If i trigger the follower event, it's all good. Then i trigger the Sub event, it plays with the follower video.
I refresh the page.
Now if i trigger in the other way around.
If i trigger the sub event, it's all good. Then i trigger the follower event, it plays with the sub video.
First video getting played gets cached, it seems.

[proud pumice]

@buoyant hull you use two different BrowserSource?

[buoyant hull]

Hello @proud pumice. i'm not even testing in OBS. Just in chrome

[proud pumice]

gonna go on your overlay now to test it

[buoyant hull]

no pbm

[proud pumice]

i see the bug!

it shows the msg welcome to the family for both subs and follows

[buoyant hull]

That's a good start 😋

[proud pumice]

it like keeps the earlier video

[buoyant hull]

If you refresh the page and play the event the other way around you will have the first video twice

exactly

[proud pumice]

got it

[buoyant hull]

it looks like video are cached (what seems fair) but it blocks the second event that triggers

[proud pumice]

will show it to the dev team and have them fix it

[buoyant hull]

cool 😃 a good start it to be able to reproduce the anomaly

[proud pumice]

yes i see it

[lone bridge]

i keep trying

[tawny pivot]

[turbid reef]

[lone bridge]

even restarted comp/refreshed and stuff

other internet things are working

[lean birch]

They just try to troll me 😆

[atomic hollow]

no service for you!

@lone bridge

try it now

[lone bridge]

nada

are ya'll receiving the chats?

here, i'll record it

lemme know if that mp4 didn't share, I know discord sometimes boots them off or they aren't visible

[lusty wedge]

shared! just watched it

that is strange, checking it

[lone bridge]

ps I'm in chrome

dunno if that matters

[buoyant hull]

Need to install MSN

[atomic hollow]

we are on it

its not working for Grills atm

[proud pumice]

looks like its back

@lone bridge is it back for you?

[lone bridge]

it didn't, lemme try

nope, same thing

[patent stag]

I'll post this here since I didn't get an answer before "So does ${user.time_online} reset every time the stream goes offline or is it something that builds up over many streams?
Also, same question with ${user.time_offline}"

[atomic hollow]

@patent stag our devs are in a meeting, will help soon

[patent stag]

Oh, okay. Sorry

[fathom sable]

Hey guys, short question. If someone is redeeming a sound over the store, how is it played for the stream. Do i have to put up a special browser source?

nvmd found it 😄

[atomic hollow]

😃

@turbid reef @hollow zinc can you please help @patent stag

[turbid reef]

@patent stag its all-time, so it never resets

[patent stag]

Thx ❤

[dense jackal]

stream elements cant reach any of my old follows, donations etc. do i need to give permissions on my twitch acct?

https://cdn.discordapp.com/attachments/305994681706086400/306103752463745024/unknown.png

[lean birch]

They need to be imported from one to the other, They are working on this

[dense jackal]

got it no problem

[dense jackal]

is there a way to move all my alerts to a different overlay?

[tight veldt]

just a heads up my friends... today the !uptime command was returning some weirdness. I'll check to see if I have done something to goof it up on my end. But I wanted to let you know. Thanks!

[turbid reef]

what did it say?

[turbid reef]

oh, thats just an importted command from nightbot, that doesnt work for our bot

there is a default command for !uptime

@tight veldt ☝

[tight veldt]

Word. That's what I was wondering...that it might have been one I brought in from Nightbot

[tidal swallow]

what's the image size for store rewards?

[tight veldt]

I had one other curious thing happening today. We could use our shoutout command "!doclove" for everyone except the_etcetera_kid . Whenever we would do a shoutout for "the_etcetera_kid" it would do a shoutout for whoever typed it instead of the_etcetera_kid

[umbral skiff]

@tight veldt was that copied from Nightbot too? I had the same issue but my mods sorted it out for me

[tight veldt]

Not sure Harry. I'll check it.

It's a custom command, I may have copied it from Nightbot. But it works for everyone except the_etcetera_kid

[umbral skiff]

That's really random, no idea

[turbid reef]

$(user) only works if that user ever was in your chat, otherwise it defaults to the sender of the message

[tight veldt]

ohhhh

Thanks for the clarity @turbid reef !! Is there a way to do a shoutout to any username on twitch? Like, where it just automatically creates the link to their channel?

[proud pumice]

hey its @tight veldt

wadap my main man

[tight veldt]

Hey there @proud pumice 😃

[proud pumice]

Wadap

[tidal swallow]

What should I tell people to do in order to see the entire item description? When I'm editing them, I can hover over it and the whole thing will show but that doesn't work on the actual store page for me.

never mind. i'm dumb. haha. figured it out.

[turbid reef]

@tight veldt you can use $(1) instead of $(user) 😄

[tight veldt]

awesome thanks @turbid reef

[turbid reef]

🔧

[agile bone]

Whats the "Mark with V", when im putting my overlay in obs?

[compact ore]

its a check mark

😂😂

you need to check the little box

[dense jackal]

xd

[agile bone]

didnt see b4, is there now

was off my screen at bottom

@turbid reef How do i setup dubtrack into my overlay?

[turbid reef]

yes there is

[agile bone]

like, i got it set in my overlay

how do i get them connected?

[turbid reef]

you need to put the room name there

its in the url

[agile bone]

so if its this...

https://www.dubtrack.fm/join/omfg-nightblue-music

[turbid reef]

omfg-nightblue-music

this one

[agile bone]

kk

thx

i figured it was that'

[turbid reef]

works?

[agile bone]

wasnt sure tho

[turbid reef]

[agile bone]

works like a charm

[patent stag]

is there a page to change the variables of the bingo module?

[calm karma]

Is there a way someone could combine my comment count from ZacharyTWps4 to my new name Zachchary for chat leaderboards? It's the same account just a name change.

[proud pumice]

@calm karma did you do a name change via twitch?

@patent stag check modules page

[calm karma]

@proud pumice yes, zacharytwps4 was my original name and I changed it to zachchary when they allowed name changes

[proud pumice]

Log out from our website and login again please

[calm karma]

@proud pumice just did

[proud pumice]

i dont see info accepted from twitch about a namechange hmmmmm

oh i see the problem @calm karma

you never logged in to our website before the namechange

[calm karma]

@proud pumice I thought I did but its possible I didnt

[proud pumice]

yeah ok so i need to manually request that confirmation

will take a couple hours

gotta make sure you are the owner of that account right? 😄

[calm karma]

yup makes sense! wouldnt want a scammer doing this to someone

[proud pumice]

PM me the email that was associated with zacharytwps4

will take a couple of hours but we'll do that for you today 😃

[calm karma]

awesome thanks so much, just want to see how many comments I really have in my favorite channels

[lament blade]

Hey Folks! I'd love to use StreamElements (and get rid of Deepbot) Its gone so far that im kind of forced to pay 5$ a month to have a decent bot with redeem function and all. All because No other System was able to transfer my Loyality point system over.. Do you think you will be able to do that in the future? 😒

[upbeat rose]

I was actually getting ready to ask the same thing @lament blade and find out if there was any update on importing loyalty points yet. 😃

[atomic hollow]

@tawny pivot givem the word about the import tool

[lament blade]

Wel from what I know, some Bots are easier to import than others. For example if your on Nightbot its easier than deep/Revlo >_>

[lean birch]

@lament blade i will need a test subject for deep bot imports. If you're willing please let me know

@proud pumice cool with that ^^??

[atomic hollow]

yes he is

[lament blade]

@lean birch well if youre not going to delete anything sure

[lean birch]

Nah nothing will be touched on the deepbot side other than taking a little look. I will be in touch. Have a very sick baby at the moment

[lament blade]

No problem, best wishes for the small one

[proud pumice]

@lean birch fine with me

@lament blade thanks for being open with it, we'll try to help asap

[lament blade]

Youre more than welcome. Ive been trying to get to a different System for quite a while but i cant just kill of 1 year of points >_>

[lament blade]

Hey how do i get my Mod to have access to my StreamElements page?

[atomic hollow]

not possible yet, we are working hard to get this done

[lament blade]

oh i see

thanks though 😃

[high ingot]

Hey! Just starting up a switch to Stream Elements, but I'm wondering if there is any way to import past stats?

I would like to keep past donations, like the messages that people have sent for me with their tips are something I don't want to loos 😦

[atomic hollow]

I can help with that

can you send me a CSV/Excel with that?

[high ingot]

OH yess

one minute

[atomic hollow]

send it via PM

delete it here 😃

[high ingot]

I started to import the donations manually but I could change the date

[atomic hollow]

lets keep it between us 😃

[high ingot]

oops! XD

Yes thanks!

[wooden cliff]

Hey! Is it possible to connect the League of Legends Account with Stream Elements in a command?

[empty fjord]

guys, my bot aint responding to the !quote command 😦

others seem to work just fine, !quote worked yesterday. seems broken atm

[turbid reef]

ill take a look

[empty fjord]

not sure what you did but it works now, you beautifull man @turbid reef

[turbid reef]

i didnt do anything

[lament blade]

That's the best kind of support when it fixes itself but you still get credit.

[turbid reef]

[tidal swallow]

is there a way i can make the store chat alerts tag me in the message or are they all preset? i missed a couple last night due to quick chat.

[turbid reef]

you can edit the message in the module settings

[tidal swallow]

thanks!

[buoyant hull]

Hello people, wondering, in the overlay manager, is there a way to have the number of current viewers ?

[buoyant hull]

Would be great to be able to have as a variable the current game too (should put that in feature request i suppose) ^^

[high ingot]

I'm trying to set up overlays right now and I was wondering who the follower goal works? Is there anyway to start a goal counting the followers that we already have? Or how would we reinitialise to 0 for our next goal?

[proud pumice]

you can set your goals in the overlay manager and then adjust however you want via https://streamelements.com/dashboard/session

[high ingot]

Awesome! Thank you so much!

Is it normal when I try to make different variations it seems like I can't use different images?

[proud pumice]

you can

When creating the variation you can trigger any sort of new image/gif/vid

just like we have vars. for bits with different bits graphcs

[high ingot]

Yeah, I've seen the feature but only for tips, and there seems to be a bug with it where everytime I change one variation image, it does change all images from all the other variations

[agile bone]

Where can i get the streamelements emoji pack for discord

[rustic galleon]

Couldn't find anything on this. Do super Moderates have access to the control panel or is there function only limited edits via chat commands? "Edit" looked through recent posts in here saw yall are working on it.

[dense jackal]

Can you change the name of the bot on your channel?

[vague jungle]

Not yet @dense jackal they're working on it though, just a lengthy process

[dense jackal]

got it no problem

[fiery lake]

Is there a way to change the position of the text within an alertbox popup?

I have a new notification image but I have to crop and reupload all the time to make sure it fits, not entirely handy

[proud pumice]

@fiery lake we're working on something specially for that

so you dont have to crop it

expect it tomorrow

https://streamable.com/3aqx5

[fiery lake]

beautiful

thanks 😃

I've got it figured out for now

[hollow zinc]

Oh no you can see my bookmarks

[tight harness]

Whoops

[buoyant hull]

Most important folder : the GIF one!

[hollow zinc]

it's usually pepes and stuff

[lone bridge]

guys any idea why this is not using emotes?

did I do somethign wrong?

[tight harness]

Is it a higher tier emote?

[atomic hollow]

@hollow zinc

[lone bridge]

it's just a global emote

[tight harness]

Ohh nevermind my bad

[turbid reef]

its BlessRNG

[atomic hollow]

FAIL

[turbid reef]

[hollow zinc]

[rancid cloud]

@lone bridge try adding a space after the emote

it would be awesome if someone could help me, i set my currency to records, but the commands and text messages still say points

[atomic hollow]

@turbid reef

[high ingot]

Bug report
Seemed like my bug report didn't get noticed, so here's the description again ;)

It seems like you can't use different images for the different variations with tipping alerts. I have created different variations, but everytime I change the specific variation picture, it does change all the pictures with the new one, including the main alert. I have realized the bug only occurs with the tipping variations as far as I know!

While we're there I might have those two questions:
- Do you plan on implementing variations for followers alerts too?
- Is there anyway I can test the looks of variations for the tipping alerts?

[atomic hollow]

@hollow zinc

[hollow zinc]

Testing variations is coming soon.

[atomic hollow]

very soon

[hollow zinc]

And for the bug. I'll look into it. Thanks for the find! ^_^

[rancid cloud]

so after dis- and enabling the loyality settings, they are called records now. I guess the command can't be changed?

alright, i disabled the default command and added it as custom, case closed sorry for bothering you -.-

[atomic hollow]

was just about to write that

[rancid cloud]

really sorry, i am kind of new to all that stuff, it's all overwhelming to me. brainfart right there

[atomic hollow]

feel free to spam it here, its really ok

and if you need something specific you can always PM me

[rancid cloud]

alright, thanks a lot

[atomic hollow]

whats your Twitch account?

(link it to Discord btw)

[rancid cloud]

089_parker

[atomic hollow]

cool, one thing you should all know about

we added Tip presets last week, it works amazing

try it out

https://streamelements.com/dashboard/tipping

create cool presets

[rancid cloud]

thank you for the follow, much appreciated. every digit counts!

[atomic hollow]

do something like "2, 4.20, 8.88, 13.37"

it works

@rancid cloud even if you dont use SE for tipping, dont use PayPal directly, the conversion on that is the lowest on Twitch

[hollow zinc]

@high ingot I managed to find the issue. We will fix it asap!

[rancid cloud]

oh i didn't know that

[atomic hollow]

yeah, users like a clean page, enter the amount, message and go, the PayPal page is scary

trust me on this

[rancid cloud]

yeah sounds reasonable without looking into it

[proud pumice]

@high ingot we logged the bug details. im going to check it now myself to see if i can reproduce

and emulating vars will be available within two days

[willow mountain]

is it possible to create shortcut commands for things, for example !sr {x} would be a shortcut for !redeem sing {x}

[buoyant hull]

if i am right !sr is already used by the bot for shortcuts
Visible in the Song Request settings page > https://streamelements.com/dashboard/songrequest/settings

After when you create an command thru the dashoard
https://streamelements.com/dashboard/bot/commands/default
You can add shortcuts to them in the advanced section of each shortcut

[high ingot]

@hollow zinc @proud pumice thanks to both of you :)!!

[hollow zinc]

🖐

[willow mountain]

redeem seems to be some kind of special case you cant alias

but maybe im doing it wrong

[turbid reef]

it should work just fine

[lone bridge]

@rancid cloud if you go to the default command settings, go to "points" click on advanced, and scroll down to alias. put "records" and hit enter

that should solve it 😃

[wooden cliff]

hello guys, i am the mod of @lament blade and i transfer commands from her channelbots to Stream Elements. We have the following command: Meeix' Main is XXX with XX LP. The command shows the current rank of meeix main in League of Legends and will be updated after each game. Is it possible to create an equal command on Stream Elements?

[hollow zinc]

@turbid reef

[turbid reef]

thats currently not possible, but other people also asked for it, so i might add it

[lament blade]

Is there a way on the chat widget to remove the black background?

[tawny pivot]

https://i.imgur.com/L03hVS5.png
You can use one of the Transparent themes 😃

[lament blade]

That's what mine looks like

I saved closed and reopened overlay. It's there now

[tawny pivot]

Minimize all the options menus

[rustic galleon]

For song request to auto play do i have to have that tab open? i've minimized and tab out of it and will not auto play the next one. Soon as i tab back to where song queue is it will start auto playing again. Was wondering if you know a work around so i could keep that tab minimized

[tawny pivot]

Yeah no sorry, it's a limiation from Youtube's side 😦

[rustic galleon]

Ah well its all good then. can't do nothing about youtube side.

[lone bridge]

Any way we could add opaque backgrounds for chat vs transparent or solid?

[tawny pivot]

Yeah for sure 😄

[red vine]

Is it a limitation tho? Coz if u have a youtube album that will play happily in another tab

[hollow zinc]

Songrequests can play in background tabs

We've fixed that.

[lone bridge]

@red vine I noticed in chrome I had/have issues but safari I didn't ¯_(ツ)_/¯

[valid plaza]

Hey guys, who should I speak to about transferring statistics from one account to another?

[atomic hollow]

from which bot?

[wooden cliff]

@turbid reef thank you :)