#community-helpdesk

1 messages · Page 38 of 1

thin daggerBOT
#

@thick tiger ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

thick crypt
#

It dose that with my twitch to not sure why

echo knot
#

I'm getting an error message about the vertical and multi-stream from OBS. It says the plugins are unsupported when I open OBS.

devout sleet
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is there a way to have activity to show up in multichat, just like regular twitch chat?

obsidian fog
#

Outside of chat alerts via the bot no.

devout sleet
#

i'd really like that feature if possible

thin daggerBOT
#

Check out the StreamElements ideas board: https://support.streamelements.com/hc/en-us/community/topics. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

humble meadow
#

i cant find the media request overlay url

obsidian fog
#

Make sure you're logged into your twitch account and add the widget to your overlay.

humble meadow
#

tqq

knotty sail
#

so im trying to multi stream and i added the same output twice how can i delete the duplicate

rare coral
#

Hi guys.. 👋 What is the link to check your eligibility to go live on tiktok?

thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

mossy kite
#

has anyone had an issuse with delays? as in like when you go live on 4 platforms they all seams to be 5 mins behind? as well as when you stop stream you yt,and tiktok they don't want to restart? unless you restart obs?

blazing grove
#

my twitch channel has been followers botted is there a way to clean up activy feed?

hoary mulch
#

Are we able to add transitions to the multistreaming canvas?

open smelt
#

does anyone else has issues with ground control multichat? for me sometimes it just stops receiving/showing messages. Sometimes it happens with twitch, sometimes with kick. The only workaround I could find was turning off the chat that presents the issue and then turning it on again (but that does not always work)

glad scarab
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Hello StreamElements Support Team,
I’m extremely frustrated because I’ve been stuck in a loop of ignored tickets and Sponsorship Program exclusions since summer 2023. I’ve tried opening tickets in #community-helpdesk using !ticket, but they get deleted or closed with automated replies, without any answers.
I was excluded in 2023 and 2024 after false HelloFresh reports, without a chance to explain. In 2023, a #deutsch channel moderator said it was due to “too many tickets,” but that’s because I never got answers. Last week, #deutsch said public channels can’t help and didn’t direct me further.
I urgently need help:
Is my account (Twitch: Nemesis316) on a blacklist, and if so, why?

Why are my tickets deleted or ignored?

Who can I contact to resolve this?

I’d be incredibly grateful if someone could assist or point me to the right support channel. I just want to break this cycle and get clarity.

Thank you,
Metin (Nemesis316)

signal moth
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Has anyone had an issue where in their multi-stream dock one of their channels is listed twice? For some reason my YouTube channel is listed twice and im not sure why

uncut trellis
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One vertical; one for horizontal

rare coral
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Hi @old chasm can I get the link that you used to get this page?

hoary mulch
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Anyway to add a transition in the multistream canvas?

uncut trellis
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Not at this time I don't believe

wooden knot
wooden knot
wooden knot
#

Never mind just tried and it doesn’t

signal moth
wooden knot
#

@signal moth check this out

ember hollow
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is there a way to pick more than one scene at time when picking linked scenes for vertical?

merry halo
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Hi all, has anyone come accross a command that can track wins and kills for games i.e WZ
So i have a win command that counts +1
But i would like to make it so it tracks my kills also, example
!wins 10 karl has had 3 wins and 15, 22, 10 kills
Sure ive seen it done with nightbot but struggling with SE?
Thanks for any help 👍

limpid bluff
merry halo
limpid bluff
signal moth
thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

wooden wedge
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Hello, can someone help me? Im trying to put an overlay of followers but the followers does not match the ones i have with the ones Streamelements is showing

untold quail
sonic flower
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Hey guys, i downloaded SE live connect my account with my YT and Twitch channel, i am trying to stream to both, after following all the steps to start streaming at the end i get a message from obs saying “couldn’t access the specific channel or stream key, please double check your stream key. If it correct, there may be a problem connection with the server”

junior solar
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I have a payment but I can't get it because the campaign says "Missing payment information - Add" but I checked all the payment information and it is complete.

thin daggerBOT
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@junior solar ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

alpine widget
#

HELLO, I CANT STREAM ON KICK AND TIKTOK

thin daggerBOT
#

@merry halo ⤵️

You can add, remove and make changes to custom commands in chat with !command/!cmd flags:

!command add (commandname) (commandresponse) - allows you to add a new custom command
!command remove (commandname) - allows you to delete a custom command
!command edit (commandname) (commandresponse) - allows you to edit an existing custom command
!command show (commandname) - allows you to see the raw response of a command before variables are used
!command options (commandname) -(flag) - allows you to change settings for an existing custom command

More information here: #helpdesk-twitch message

mental spire
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What is going on with the new update its still crashing my obs

stone prism
merry halo
slow grove
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hey guys, i downloaded and used the SE live add on and managed to stream both tiktok and twitch. but somehow today the output for tiktok can't be added. Any solution for that?

#

it just stuck saying "successfully loged in in my browser but no reaction in obs

drowsy yoke
untold quail
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I have a prb always when i try to start streaming this keeps popping up

Screenshot_196.png
south wedge
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got a quick question, if i wanted to see my tiktok chat in ground control how would i go about that?

obsidian fog
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Not possible.

teal mortar
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such buggy useless app

visual mural
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hey is there a way for my stream to play a notification that i can hear when somone follows or donates etc

devout gull
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heyo boys, I don't think that streamelements have made this very well. How can I see which banners have i added on the part that is invisible? 😄

image.png
keen merlin
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SE is not connecting with youtube for a multistream
when I log in with google account it just goes to a black page
and on obs studio says that it has failed to start stream
this worked fine yesterday
anyone know whats up?

#

That better?

jovial marsh
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My streamelements just wont connect to my obs. like it wont register that i logged in with twitch in obs but ive heard awful things about the ticket service here so if anyone knows wtf i can do or how i can stream better using obs or anything. ;w; im a little frustated

limpid bluff
trail sapphire
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@carmine rivet Hey, I have a problem with connecting PayPal to donate, can someone help me??

thin daggerBOT
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@trail sapphire ⤵️

Not all staff are able to assist with support issues. Please refrain from pinging them or sending them DMs unless asked to.

#

@trail sapphire ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

wicked basalt
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Can you create a command that triggers a hotkey in OBS?

i.e., a chat command

limpid bluff
wicked basalt
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Or a chat command that triggers a hotkey
SHIFT+.

limpid bluff
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The bot cannot interact with your local computer

wicked basalt
#

hmmm okay

fluid wadi
limpid bluff
fluid wadi
ember tiger
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Hi is there memory leak fix for the multi stream plug in ?

wicked basalt
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No, I want the OBS replay buffer to be triggered via command. This creates a 60-second clip on my PC via the replay buffer. I've assigned the replay buffer to a hotkey in OBS. @fluid wadi@limpid bluff

spring pelican
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Hi guys, my obs has been closing whenever I try to stretch the size of an image/webcam and this only happens when I activate the vertical canvas to see the tiktok scenes.....

fluid wadi
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You have looked at some video of how the repetition bufer works?

alpine widget
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hi guys, i cant use the option multistreaming

heavy nexus
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question. My multi chat doesnt show up in obs right now any ideas? Also since its read only is there an easy way to raid out from it

scarlet goblet
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umb question, is there a widget to split the live viewer count to be on 2 different URLs? I'm trying to split my Twitch n YouTube chat n like to add a live viewer count on each chat box overlay.

Screenshot_2025-05-15_170130.png Screenshot_2025-05-15_205853.png
gloomy lava
#

can someone herlp me
why doesnt the vertical canvas game capture show up i added the source

image.png
lunar geyser
#

Can't see invoices and payment history on the site, clicking the buttons does nothing. Known issue or just me? Thanks.

thin daggerBOT
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@lunar geyser ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

hard socket
#

Is it impossible to switch back to the old activity feed format anymore? Or is it just really thoroughly hidden?

gloomy lava
hard socket
gloomy lava
foggy valve
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hola

jade chasm
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i cannot get chat overlay to work in obs for the life of me

frank eagle
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my tiktok output is not showing up. i even tried uninstalling/installing plugin, verify acc, authorize acc, but its still wont show up. i had this problem once before and it randomly fixed by itself. now the problem comes back again and idk how to fix it. does anyone have a solution for this?

thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

gloomy lava
frank eagle
drowsy yoke
mental spire
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anyone still experiening crashes on their obs?

sharp zenith
#

Hi Guys, anybody having trouble starting stream, stream elements tries to connect with youtube but fails(using chrome). It shows "Failed to setup your stream on YouTube. Please try again.", "YouTube API request failed:"
Somebody help

fringe sorrel
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So I guess I'm not the only one that TikTok isn't showing up after trying to Connect.

tulip agate
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hello, can you help me? i open my OBS and i see this message : " you need to be logged in to use this feature. If youy did log in previously, please logout and login again" but how i can logout ? in the website or in OBS i don't understand

thin daggerBOT
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@tulip agate ⤵️

StreamElements menu, on top of OBS > Logout > Login

tulip agate
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thank you !! 🙏

blazing plover
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Hi! I'm using SE.Live with OBS 31.0.3 and I'm experiencing complete system freezes as soon as I open OBS — even without starting a stream.
I’ve seen reports that SE.Live might not be compatible with OBS 31.
Can you confirm if SE.Live is currently incompatible with OBS 31, and is there an update planned?
Or should I roll back to an older OBS version for stability?
Thanks in advance!

hot wharf
#

I'm using "Mix it up" for channel rewards. Is there anyway i can make it so that when a channel reward video is playing, my spotify lowers volume?

hot wharf
blazing plover
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okey, thanks

hot wharf
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you could maybe install an older version or downgrade? Dunno if thats possible

blazing plover
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i think

#

I'll ask my friend chatGPT

hot wharf
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Doubt thatll come up with a useful answer

limpid bluff
limpid bluff
distant chasm
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Is it possible to redeem a "Stream Store Item" sound effect
whenever an emote combo for a specific emote was achieved?

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I've seen other streamers play sound effects which correlate to specific emotes whenever the emote was spammed in chat multiple times (like an emote combo)
Is this possible to do with Stream Elements as well?

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So far the "Emote Combo" module can only do general combos for all emotes, not specific ones.
I'm also not sure if the ${redeem item} syntax can be used as the emote combo message since a test would require multiple users to trigger the combo.

#

Is there a different way to achieve my goal using Stream Elements?

wispy narwhal
worthy talon
#

How does one get tiktok alerts on streamelements if we are using the multi streaming thing?

worthy talon
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If twitch is my default, do I still have to connect twitch and turn it on if I want to stream to both tiktok and twitch?

image.png
drowsy yoke
worthy talon
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Did the multi-chat dock get removed from SE.Live?

With the multi-streaming, how are we supposed to see Tiktok alerts etc?

limpid bluff
worthy talon
limpid bluff
worthy talon
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no, I'm on the default version

limpid bluff
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I think you need the beta version for multi chat

worthy talon
limpid bluff
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I don't, I have never used TikTok.

worthy talon
worthy talon
limpid bluff
worthy talon
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is this a bug btw? every time i restart obs tiktok says I'm ineligible to go live even though I am eligible?

image.png
hard socket
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Is it impossible to switch back to the old activity feed format now? Or is the switch just really well hidden?

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Apparently one of us hit the "try the new version" button on ours and do not want.

limpid bluff
hard socket
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Sad, if true.

limpid bluff
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They've been saying it's going away for probably a year, it had to go at some point.

hard socket
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Well, glad they had the resources to take care of that critical task, when the alternative would be doing things like... fixing the bug where the activity feed can make the streamer unwillingly doxx someone trying to give an anonymous tip.

neon siren
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Has anyone experienced issues with audio files duplicating sound for alerts? Like new follower alerts going off twice at for the same follower? If so how did you correct it? I’m trying to help a streamer who just switched to SE.live for the dual streaming to Twitch and TikTok. But for some reason every alert on her TikTok channel is duplicating itself. And it’s not exactly at the same time it’s a partial second off so it’s almost in stereo.

hoary mulch
#

are we able to9 use the multistream feature with a plugin like obs teleport? or would this not be possible?

limpid bluff
limpid bluff
neon siren
thin daggerBOT
#

@neon siren ⤵️

To add your overlays to OBS, add a new browser source in your scene. Paste your overlay URL in the browser source properties, set the dimensions to 1920x1080 (unless you changed them on the website) and check Shutdown source when not visible and Refresh browser when scene becomes active, as shown in this GIF: https://imgur.com/a/2JhJD0S

leaden tangle
raw crypt
#

You should open a ticket for that, as we don't have access to your info.

thin daggerBOT
#

@sage dune ⤵️

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

sage dune
chrome jolt
worthy talon
chrome jolt
severe hearth
#

Anyone know how to get rid of that. I just got rid of cancer and I want to stream. It is NOT clickable.

#

Sucks getting cucked when you just got a win.

lost loom
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How do I get my obs docks back to where they were before. I haven't opened it in a while and I noticed there was an update that changed a lot, but I don't have any of the SE docks I used to have

gloomy lava
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How do I fix game capture only showing up on one canvas and not my 2nd one. I currently have a main canvas for twitch and vertical canvas for TikTok but only 1 runs while the other doesn't

image.png
gloomy lava
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I just wnana stream

raven shell
grand marsh
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everytime i click connect with twitch just opens link on internet and nothing happens

slate leaf
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none of my multi streams work either

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my default yt account works but none of the others

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Its pumping the feed out but the sites arent getting anything

split summit
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Anyone know how I can disconnect an account from the multi-stream?

scenic scroll
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ok my net speed is 40 mps but obs only uploads 3 to youtube whats the problme?

zealous edge
#

anyone have problem connect tiktok with se.live?

random oar
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Nah im signed with twitch

spare lake
#

Hello, I have a problem with the Multostream plug-in for OBS Studio. When adding sources to scenes, the plug-in suddenly crashes and kills the whole OBS Studio application. Can you somehow help me to fix this problem. It is clearly a problem with your plugin, because other things do not cause me this killing of OBS.

bold iron
bold iron
solar creek
#

Activity feed blacked out

image.png
chrome shore
arctic glacier
#

Any idea? Wen i click in start stream and more one provider is selected i give this.

Screenshot_2025-05-17-10-31-41-601_com.android.chrome-edit.jpg
gaunt wolf
peak grail
#

I'm unable to connect my accounts on se.live. Any idea?

candid crest
#

Everytime an alert appears it happens twice

image.png
#

How can I fix this

chrome shore
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ok I thought that was just me

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the best way I've been able to fix it on the site is to delete them in the dashboard. it's still duplicated in the activity feed in obs

native mauve
olive tinsel
#

Hi you!

I have a question. I just can't connect my streamelements OBS with Twitch/Kick/Yt...
JUST CAN'T.
I did connect it on website on my dashboard.

image.png
#

and this thing still nothing

hot shadow
#

Hello guys, i have a little problem

I created a music command for my twitch chat and its working nicely but only for me, my viewers cant hear it, any idea how to fix the problem ?
I do have the overlay activate and all i don't understand the issue

hard socket
#

Oh hey look, my streamer accidentally deanonymized someone trying to stay anonymous because the activity feed STILL shows the wrong name when an "alternate name" is specified on the tip form, NINE MONTHS after it was reported.

It's legitimately dangerous to some of SE's users, and it's absolutely fucking pathetic this has continued for this long.

I only complain here because every time I send an email to support I get a "we're still working on it, no ETA" and after 9 months that's just absolutely laughable, and I'm really hoping that some SE person who has ever talked to one of the SE backend devs will maybe notice and push on the right people to actually do something about it

...or at least acknowledge that they understand that deanonymizing someone can be physically dangerous for some people and that SE is ok with people getting hurt because of their service.

wintry ferry
#

can someone help me? i been having trouble with stream elements streaming today, it's saying failing to connect youtube api and idk how to fix this.

idle kite
#

Hey all, so I accidentally deleted a vertical canvas. Is there no way to get it back?

maiden girder
#

Since im using streamelements multi streaming. i dont see a vod track in my audio, so now i have a issue that my vods have music instead of no music. Is there a way to fix this?

obs64_pKu8mTjkLn.jpg obs64_cYLUDWab4r.jpg
terse sun
#

Hi all I need some help I'm trying to get set up so that I can use stream elements with youtube I have gotten stuck at this page I have already linked to my paypal account but it's stuck here and it won't let me go any further

little bane
#

Hi, @everyone I'm currently modding a live show for @StephanTait A.K.A DJGold S on KICK right now and the chatbot is responding to commands slowly. Does anyone know why this is happening?

daring pier
#

Hello! I'm running into a little issue where my Multi-Streams are prompting multiple of the same YouTube channel. Also when I stream on YouTube, another YouTube icon will pop-up for the broadcast itself.
For the obvious, I cannot delete either of the YouTube Outputs. I would just like to have one prompt, especially since having these YouTube outputs DOES CAUSE a streaming error where OBS will make multiple livestreams on YouTube instead of actually selecting my specific premade broadcast.

Screenshot_2025-05-18_005427.png Screenshot_2025-05-18_005638.png
thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

meager lichen
#

Have a question, i havent used stream elements for a while now, if I were take a sponsor are all the rules the same?

Such as can we stream other games even though we are not playing that specific game?

And also is there a language barrier between certain stream depending on the sponsor?

quartz mirage
#

Is it possible to make streamelements give bits to unlcok bit only emotes?

obsidian fog
#

No

#

Not without using a custom bot.

vernal mirage
#

watchtime Command isn´t working even tho we have loyalty active

obsidian fog
#

You'll need to make a ticket for that since I do see people with points and the command is enabled.

desert yarrow
#

insane lmfao

ancient adder
#

I have issue.... I joined bot to my stream.... I daily do 3,4 stream different different but in 3,4 stream bot join only 1 stream and other stream bot not joining why? Please help me

teal wharf
#

why i cant connect with my tiktok acc

image.png
fiery dirge
#

Bro what

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I can't open a ticket cause it says I have one, but don't have access to it lol

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Someone help lmao. Can't open a ticket and can't stream on tiktok. Have access and it says I need access still/.\

split hornet
#

can anyone tell me how to get the old activity feed back

nimble shore
#

why it say like thiss ??

image.png
frozen cloud
#

Where can i download SE.Live wihtout a obs update, i cant play valorant anymore when se.live updates obs to version 31.

marsh pond
#

Hello there!
I have a pretty annoying issues where I am stuck on the Connect to StreamElements on OBS and it doesn't work. The browser tab stays blank. I just updated to the latest version.
Any additional info or questions, ask. I really can't see the solution

image.png image.png image.png
ember crag
bright pecan
#

Hyya~ Guys i have pretty annoying issue where my my multistream did not connected to Tiktok. I already autorize and connect but in Se plugin did not shown. u really can't see the solution.

image.png image.png image.png
buoyant cargo
#

Anyone else having an issue where obs/stream elements program blacks out everything on program and refreshes once in awhile?

severe trench
#

Why is my SE not programmed in the OBS even though I have run the SE?

#

anyone help me

#

so i can't open multi stream

#

please anyone can solve this problem

nocturne fox
#

Is here someone who sucessfully get out of sponsorship shadowbanned? 😄

limpid bluff
frosty basin
#

is there anyway to export your SE quotes?

obsidian fog
#

No.

frosty basin
vivid crown
#

Is it normal for the stream category on the SE.Live multistream settings to always be blank after I reopen the setings window?

image.png
coral relic
#

Hi, I'm having problems with Stream Elements. It turns out that I was doing a live, however, when I turn off the live and want to turn it back on, I get an error saying that my account can't do lives, but with TIKTOK LIVE CENTER it does let me, so I don't know how to solve it.

halcyon pike
#

hey so quick question, when i want to change my tiktok game category and title how can i do that with multistremaing?

i typically use the multistreaming settings to change it via the broadcast settings but for some reason it only changes my twitch, it doesnt chyange my tiktok and i have to completley reset my stream to change categories

hot pawn
#

I have to re-verify my tiktok every single time I open OBS with the SE Live plugin to multistream. Is there any solution to this? It works to stream there fine afterwards, but having to re-verify every single time I open the program is really annoying.

solar plank
#

Hi I was trying out the SE Multistream plugin on my OBS to stream to YT & Twitch, and while it works on YT, with Twitch it says it streaming, but when I go to view it's just a black screen with the audio, but YT shows everything. Has anyone run into this problem

wintry crypt
#

Hey all, im using the SE plugin to multi stream, everything is running fine im just curious on how i would go upon adding transitions into my other canvas’s that i have created for my other streams? I have to have separate canvas’s for a stream im wanting to do so i cant link it to my main one unless i can just takes the transitions i have on my main default canvas and move it to my newly added canvas. Any suggestions would be great! 🙂

uncut trellis
solar plank
hot pawn
fringe stirrup
#

Hey, i am new to the online streaming scene, i was able to handle a couple of stuff earlier but since i wanted to up my engagement i started using streamelements. however when i am setting it up i am facing issues. i linked both my twitch and yt on the canvas but my stream video output is not showing up on yt. it shows i am live but the screen in blacked out but on twitch im fine.

uncut trellis
timid drum
#

Is there per chance a way to copy my custom chat commands from my Twitch side to Youtube side Susge

slow juniper
#

my stream keeps crashing completely when i try to use a widget or even add one

solar plank
hot pawn
fringe stirrup
dense jackal
#

Hey I got a question. I helped a friend set up stream elements for his work computer to multi-stream for both YouTube and Facebook (FB set up as custom) we tried a test stream and the stream would show up on YT but not Facebook. Any ideas or do I just need to tell him that he needs to pick one or the other?

meager sable
#

Hey y'all, on overlays I cant see a "Stream tools" menu in "+" button, thus I can't find a way to add my chatbox. any solutions?

FFCC57E5-0012-4388-9AE8-3F6C9A4459ED.png
tacit mortar
meager sable
#

wdym

keen talon
#

Hi, i'm having a trouble with my subcount, my command should be right (${channel.subs}) but it keeps showing 0 subs...I hope someone can help me out

limpid bluff
fiery dirge
#

BRO

#

I CANT OPEN A TICKET

#

This staff team is 10/10

keen talon
heady turret
#

Help please, this is already unbearable, I can't do live on tik tok, it doesn't let me choose any category, I've tried everything, I've done live before with this plugin without any problem, yesterday I did live with many problems to put the category on tik tok, and today it's simply impossible

thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

uneven shard
#

Plese help me

IMG_8682.jpg
empty hare
#

como eu importo o cloudbot do streamlabs pro streamelements??

neat sable
orchid copper
#

more than a month and they dont accept me, I do stream before with stream elements and I have permissions to streams on tiktok studio but after the stream elemens update of more than a month they dont give me the chance :c any solution?

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drowsy yoke
tawdry fjord
#

help! when streaming youtube shorts it completely blows up all streams, any other verti stream is fine

graceful stump
#

Anyone experiencing issues with redeems not working?

turbid wind
#

Redeems and Alerts currently not working?

gloomy pendant
#

Can someone help, please? Media request isn't working on obs, just a dark blue screen showing.

night atlas
#

for some reason when i use se.live plugin only the primary output will show as live and streaming. All other platforms dont do anything. additionally, whenever i set encoding settings they dont actually save and i have to reset them everytime when going live

turbid wind
#

Replaying alerts is working. But they don't go off initially. 😦

hollow remnant
graceful stump
opaque wyvern
#

Sames! Came here to see if there is a known issue?

keen bobcat
#

from what i've seen, it seems to be isolated to redeems,
But from what i can see on the page, it gets acknowledged in the "Store"

solemn chasm
#

does anyone know what i cant select a stream category for tiktok

opaque wyvern
#

None of my alerts have worked all stream. I have refreshed and re added the source. Still no luck

winter trout
worthy talon
#

Just found out that typing in the tiktok chat dock in SE.Live doesn't actually post in your live

fierce river
#

Hi! I have problems with SE.Live and Tiktok. It says its not supported or alike, but I have linked my tiktok so I am a bit confused what I have done wrong

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I tried to go live, and twitch worked but tiktok did not

frank haven
#

is it just me or does it keep saying tiktok is not supported on obs now

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when trying to go live, everything is updated, tiktok won't connect after I disconnected it on obs

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same here @fierce river

hybrid forge
#

It's a bug i guess

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can't connect account

frank haven
#

yeah it's broken

opaque wyvern
#

I am also unable to submit a ticket for help lol

tribal tree
#

sameee ahhhhh

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hellppp

fierce river
#

Ahh so its a problem for more ppl

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I thought I was going crazy, haha

opaque wyvern
#

I just tested the alert from the page, no problem but when I am live it doesnt work at all. Its so weird

frank haven
#

apparently support told me to revoke my access, reapply and readd my connection

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i've disconnected the account on obs and tried to readd it but it wont add

bleak cave
#

Does anyone know why after i connect my Tiktok to the multistreaming tool on obs it doenst show it to me on obs ?

heavy dirge
#

#1374105434666831942 hi guys, i have a big problem since the update with the TikTok Canvas. The same webcam source I use on Twitch now is completely destroyed, as you can see from the screenshot colors are completely off. I'll attach a screenshot, you can clearly see the webcam is fine on my Twitch Canvas instead, any suggestion?

Screenshot_2025-05-19_212213.png
fierce river
bleak cave
#

.... wheree is it gonee....

image.png
frank haven
#

support is telling me my account doesn't have access to tiktok, wtf i've been using it for so long

bleak cave
#

i was live yesterday everything worked

frank haven
#

yeah it's just today

bleak cave
#

but will it get fixed?

fierce river
#

My friend went online like an hour ago, then it worked too

bleak cave
#

we need a tiktok stream key... life would be so much easier

frank haven
#

"As we have mentioned, your account is not approved by TikTok for streaming via the SE.Live plugin. Please log out, log back in and wait for the TikTok approval." supposed told me that, wtf

fierce river
limber palm
#

i added tiktok but didnt have the approval just yet got the approval but now it wont let me add tiktok as a streaming source itll show connection successful but not on my obs

frank haven
#

yeah it won't reconnect

bleak cave
#

sameee

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yeah its over

frank haven
#

it sais it's logged into tiktok on the chat

bleak cave
#

if they not fixx this the tool is useless

frank haven
#

so i clearly have access

limber palm
#

.. this overstimulated the hell out of me

bleak cave
#

wee neeeeeed tiktok stream key

arctic fractal
#

i have been using this feature for months but suddently dont have access now

frank haven
#

I bet tiktok has changed policy

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i've been using it for ages too

raw ravine
bright root
#

i was just going to ask if anyone has troubles, I guess we all do. anything has been said from the bosses?

raw ravine
tepid hull
#

Ah okay so it isn't just me NotLikeDuck

raw ravine
#

i hope this is temporal

tepid hull
#

the tiktok redirect after connect doesn't work

raw ravine
tepid hull
#

been restarting everything lol, always blame myself first

frank haven
#

my donation tip event doesn't even work on obs anymore fml

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yet it's showing up on the activity feed but doesn't play the obs source

pastel sage
#

hi

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I am trying to autentificate with tiktok

frank haven
#

it's not working for anyone, i bet tiktok has revoked everyones access

pastel sage
#

Just like a hour ago I was live than I changed smth in my host and now it don´t work anymore

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It was working for me

frank haven
#

yeah an hr ago

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but now it's broke

pastel sage
#

oh so it is down???

frank haven
#

apparently support are saying tiktok has changed their policy and we have to wait for approval

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so i assume they revoked everyones access

pastel sage
#

oh that makes sense

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so no one can go live rn???

frank haven
#

not on tiktok nope

pastel sage
#

ok I was realy frustrated omg

frank haven
#

understandable i bet support is getting so many tickets about it

pastel sage
#

yh fr

bright root
#

hopefully theyre gonna fix it, literally the only way to sustain for a low pc is via this plugin

frank haven
#

yeah tiktok studio is horrendous

pastel sage
bright root
#

yeah

frank haven
#

another issue I can't seem to get my donation alert playing now, it shows up in activity but doesn't even emulate on the website or in obs

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is this broke for anyone else

bright root
#

I guess theyre having troubles with the plugin/servers as a whole

frank haven
#

if you use streamelements for tipping can you do a test emulate on the overlay editor and tell me if it shows

bright root
#

it works for me

frank haven
#

do you use paypal or se.pay

bright root
#

pp

frank haven
#

yeah same but it's not popping up for me at all, the donation goes through but nothing visually or no sound

bright root
#

dont wanna sound obvious but have you tried reloading the overlay? maybe its just a browser issue

frank haven
#

yeah tried it

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I even made a new overlay on the editor and added an alert box, tried to emulate it on there and it didn't even play on the preview

bright root
#

oh dang...then Ive got no idea on how to help you

frank haven
#

yet it shows in the activity feed, fml

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i fixed it, apparently the freaking activity feed had it paused and muted wtf

bright root
#

LMAO

frank haven
#

I never muted or paused it, LOL

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what's going on today

dim dirge
#

why does this plug in have over 20 instances of obs-browser-page open in task manager? is there a way to limit it that to just what I actually use?

frank haven
#

@quick cedar let me guess going live on tiktok isn't working right now

quick cedar
#

Yes

frank haven
#

yeah it's broke

quick cedar
#

Damn

winter trout
#

multichat not working for me yesterday either....anyone else hving issues?

quick cedar
#

Most of my viewers are on there 😭😭😭

frank haven
#

support told me to remove it from output and readd it but it wont readd, they said tiktok may have revoked everyones access from their policy change

quick cedar
#

Exactly the issue im running into

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Thank you so much for the update

frank haven
#

you're welcome, I don't think SE can do anything

quick cedar
#

It's just an SE issue it seems like

sinful orchid
#

Does anyone know if you can set the character limit for TTS?

heavy dirge
topaz orbit
#

Hi guys, I am trying to multistream on Twitch and TT but even after logging into TT successfully, it is not showing up in the dock, any help?

brittle sand
#

says not supported

pine girder
#

same

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wtf

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i streamed perfectly fine yesterday

brittle sand
#

sameee

pine girder
#

I couldn't select the category and then tried to go live and boom

topaz orbit
#

mine says connection successful and I should close the window but it isnt being added to my output list

pine girder
topaz orbit
#

ok interesting

brittle sand
#

i tried readd it and its not adding back

pine girder
#

i tried to delete and re add it

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im sat here crashin out

brittle sand
#

bruh i dont wanna use dumb tiktok studio ughhh

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why

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XD

pine girder
#

i swear i have issues every other stream man its so annyoing

pine girder
brittle sand
#

well there bug with multi chat and youtube

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u have refresh chats filter or else youtube chat dont show up as well

pine girder
#

damn i only use tt and twitch but i need tt

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i give up brah

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live studio just hogs resources

cobalt kraken
#

some one help me i am trying to add tiktok bak and it wont link

brittle sand
#

its bugged rn

fiery dirge
#

Bro I just need a staff member to close whatever ticket it says I have so I can open another one

knotty oar
#

I was having the same tiktok streaming issue, but I just tried it again and it worked for me! I was able to go live!

chrome jolt
#

i think its fixed now

lament matrix
#

Guys small doubt, trying to create a eventlist (label) that populates info from youtube and twitch simultaneously, is it possible?

crimson vapor
#

Tiktok broke from stream elements?

mossy token
#

I feel stupid for this, but If I'm making a widget I want to share publicly with others to use, how do I do that?

glad horizon
inner mica
errant saffron
#

Please watch out for this scammer claiming to own this server lol 😂

obsidian fog
# errant saffron

Thonk They're not even in this server.

Got me disappointed looking for my banhammer

ancient adder
#

I have issue.... I joined bot to my stream.... I daily do 3,4 stream different different but in 3,4 stream bot join only 1 stream and other stream bot not joining why? Please help me

worthy oar
#

Can you please fix the MULTISTREAM plugin there's no way that after 2/3 hours of stream my obs crash because of that cmon man...

maiden girder
#

Since i use streamelements multistream i dont have a vod track anymore, is there a way to fix this?

limpid bluff
maiden girder
hushed silo
#

Any ETA for the TT fix?

urban oriole
#

anyone able to help me set up multistream?

pliant zenith
#

ever time i try to uninstall stream elements it try's to but it falls

frozen coral
#

Hello. Can u help?
$(customapi https://api.jakobkristensen.com/76561199053076156/ Faceit Level: {{lvl}} - Elo: {{elo}} - Today: {{todayEloDiff}} - Last 5 Matches: {{results.recentmatches}} - Today KD: {{todays.kd}})

This should work so that
There would be intervals and

I.e. Faceit level: <amount> | Elo: <amount> | etc...
But now it just shows everything in one place

limpid bluff
frozen coral
limpid bluff
frozen coral
#

If there were a vote on this, the vote would be overwhelmingly in favor.

limpid bluff
frozen coral
#

and then it worked for another 6 months.
but why not anymore?

obsidian fog
#

Json parsing has never worked with the bot.

Any instances where it has was completely dumb luck and accidental.

frozen coral
#

Well, if you were to do a poll to see if there were more users of proper eval and json.

then the vote would be in favor.

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and I'm just speaking the facts

obsidian fog
#

And we're not saying you're wrong.

frozen coral
#

I'm a user myself because this is simply the best bot.

obsidian fog
#

However eval will NOT be added as that decision was made a good long ago due to security risks/concerns of maintaining it.

#

JSON simply just hasn't been added yet and the devs are fully aware of the want for it for many reasons.

frozen coral
worn notch
#

did you ever figure it out

hot pawn
#

Multistream plugin has crashed my obs twice now

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Seems to be related to using nmy webcam?

uncut trellis
hot pawn
#

Like my issue is exactly what was reported, caused by fiddling with a webcam capture or vtuber face capture

uncut trellis
#

DO you have a log that I can look at?

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I don't have these issues with the plugin, so I have nothing to compare it to.

round gate
#

When I load up obs it tell me unsupported obs plugin for multistreaming and it wants me to get rid of it what do I do

smoky osprey
#

I accidentally deleted one of those preset images in the editor, any way to get them back?

hot pawn
#

Two where it happened. All I did right before the crash was change from a png to my vtuber with webcam face tracking, and move the capture source on the obs preview.

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The second one is after booting up from the first crash fyi

uncut trellis
#

If you upload the log to the site I sent you, it'll make it easier to determine what is going on.

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Check that analyzer report

hot pawn
#

I've done this before, none of this causes me to crash

uncut trellis
#

Ok.

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but you realize it's OBS' own analyzer telling you, there are problems right?

hot pawn
#

These are things it has always said for me, for years, and I've never outright crashed until I installed this plugin.A 0.2% rendering lag is not going to cause the program to entirely shut down

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And like I said...other people have reported this issue with this plugin. I would just like the streamelements team to look into it.

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I was also streaming undertale in this particular instance, hardly an intensive game, so it looks like the crash is what caused the lags in the first place.

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I made a recording of the crash if it will help anyone

limpid bluff
#

Do you have the crash log?

iron stone
#

Hmmmm... Quick check... Areku did you update your bios when it was notified about issues with the 13th and 14th gen of intel cpus? Go check your bios version and if its the one with microcode fix for the 13th and 14th one.... If not... well your CPU is possible to replace (luckily for free by intel but you have to go though the replacement progress)

hot pawn
iron stone
#

ok... just this question just for safety then. Did you update the bios before installing the new cpu?

hot pawn
hot pawn
iron stone
#

ok. Then I guess that can be crossed out of the possible culprits.

hot pawn
#

My only other guess is maybe it is not playing well with a plugin called "Spout Capture" that captures my vtuber but that's just a guess

iron stone
#

I use spout capture every stream and I have no issues

limpid bluff
#

If there's no crash log the only way to tell would be remove plugins until it stops crashing :(

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Or the log shows what's causing it

hot pawn
#

Here's how I reproduce it, I've done it three times now (The last 5 seconds of this recording, didn't bother to trim it sorry)

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When I make the vtuber capture smaller it just blips out

hot pawn
limpid bluff
thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

hot pawn
limpid bluff
#

All good, we like to try and fix things here if we can and sometimes it does take the devs a while to fix things.

worthy oar
#

Is someone having the same issues where the multistream plugin crashes your obs?

hearty sleet
#

Hello there !
Can someone tell me how can I put my OBS transitions to the SE Live vertical canvas ?
Thank you !

hot pawn
alpine widget
#

Hello there. My streamelements is crash. I cant stream for two sides ( kick and tiktok)

worthy oar
uncut trellis
# hot pawn gotcha, sorry for all the rants

SOrry I dipped out.. I'm at work and sometimes I get distracted 😄 I'm glad you got the devs looking into your ticket. I dont' use a lot of the extra stuff others do so I don't experience nor can I replicate the issues.

#

I am curious, what is your default web browser?

hot pawn
rocky tartan
#

hi there

#

any reason why multistream alerts are not working ?

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its working on youtube but not on twitch

uncut trellis
# hot pawn Firefox ^^

I have seen some issues with other browsers... I'm curious if you set something like Microsoft Edge as your default browser, this applies to web sources in OBS.. I'm curious if that helps

hot pawn
#

maybe, my clip player does mess up sometimes

tall sky
#

hey, I manage streamelements for my friends twitch channel and we have chat alerts setup to send a message when adbreaks start. We have however encountered the issue of them not sending at all. All chat alerts are not working and I have checked that they are active and that the bot is active+unmuted. We tried to mute and unmute the bot and also to part it and reactivate it which didn't help at all. Responses to commands work however. Any of you got an Idea on how to fix this issue?

crimson vapor
#

Anyone know of the tiktok is working?

boreal obsidian
#

hi

#

do you have any idea why i cant log into my twitch by se live plugin?

stark crown
#

Hi, I hope everything's going well. Does anyone know of any settings to get my stream to play on Twitch? (I multistream, and only the Kick platform detects the 30-second delay.) Thank you very much in advance.

brave karma
#

This may have been discussed already, but I have 2 different widgets I've added to streamelements that HAVE to be refreshed EVERY TIME OBS is opened. This is extremely frustrating since I've never had to do this before. Is anyone else having this issue? I added a music widget and a subathon widget.

dim dirge
#

So I went in to set up merch and it looks to have been completely wiped out and redone. What is this Fourthwall nonsense about?

limpid cedar
#

Hey!
Does multi-stream manage the delay on all streams or only on the connected account? Thx

tribal quail
#

Hello, do you know why I can’t log in to my accounts (youtube or twicht by exepmle) when I’m on OBS?

Capture_decran_2025-05-20_224738.png
zealous parcel
#

Hi does anyone know why my obs won't stream to twitch even though its connected? Youtube is my primary both using the default canvas but youtube stream works fine and twitch doesn't even start.

polar nimbus
#

Heya, recently everytime I try to dual stream on twitch (primary) and youtube, Twitch always drop frames.

Weird thing is that everytime this happens, if I just end the stream and turn the stream back on again, it works perfectly fine. However it's really annoying because I need to make another YouTube stream page everytime this happens. Does this happen to anyone else?

tall sky
hushed silo
#

tiktok got fixed?

shadow lark
#

User is ineligible for live streaming: user has no live auth with tiktok

late vault
#

I need help pls the support isnt answering, i cant update my Paymentsetup and i got no money. what can i do pls

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fluid wadi
late vault
fluid wadi
late vault
#

I know

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i did it already

fluid wadi
# late vault I know

Well, you should wait for you to respond and be patient, keep in mind that there are many people who need help and as far as possible will be treated by the support

late vault
#

Okey

limpid bluff
obsidian fog
#

You do at least have any images previously used available here

Screenshot_20250521_085709_Chrome.png
pastel plaza
#

has anyone else experienced this with the SE live plugin? it’s been like this for a couple days now and i tried everything, it says I can’t edit tiktok when live even though I’m not live

image.png
livid sage
#

Ran into some issues today, the vertical side of youtube just disappeared like the 2nd one did. Not to mention when I did stream today also the screen got so big and cut off. So I don't know what's going on with it at the moment.

livid sage
#

then when tried go live again it didn't work

pastel plaza
#

yeah I haven’t had issues with the actual canvas just the live info

livid sage
#

most of the time it does work for me but not today

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That is weird @pastel plaza

pastel plaza
#

it’s been fine up until the other day

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I tried disconnecting reconnecting and logging out etc still nothing

livid sage
#

I joked earlier I said "well you know it's stream elements even the bot disappears at times to so it's just a stream elements thing" 🤣

livid sage
pastel plaza
#

have you tried looking at the stream elements docks in obs see if it’s just hid the dock?

livid sage
#

and reconnect now it's there.

pastel plaza
#

ohh okay

sacred monolith
#

@trim prawn 👋

leaden tangle
#

Can a streamer in India host SE campaigns ?

plush surge
#

did u solve that? i`m this issue. Cant stream in youtube, ask to log in by browser then it says API Error, and i cant find any fix to that

plush surge
#

i solve that, try using stream Default RMTP, this worked for me.

tribal matrix
#

Any sugestion? Latest OBS wont suport Valorant , and older suported OBS for Valornat, wont with with SE live .

limpid bluff
tribal matrix
tribal matrix
limpid bluff
thin daggerBOT
worthy talon
#

Anyone know why no matter what build I choose on SE.Live the multi-chat dock still doesn't exist?

bronze oracle
#

Hello Guys, is it now possible to Go live on TikTok ?

junior anvil
#

Does anyone know how to set up a command for random book quotes?

limpid bluff
west harness
#

How can you get the dark legion sponsorship if you don't have it can you apply for it or something?

chrome jolt
#

Is there a way to get the tik tok verticle canvas to have the same scene transitions has my twitch canvas? Right now the different scenes are linked but when I switch sccens on tiktok it doesnt to a transition

hot pawn
cedar leaf
#

I’m setting up TikTok with a vertical canvas. Do I just need to duplicate my audio sources? There is not an option to “add existing” I’m wondering if others have worked with this.

fluid wadi
cedar leaf
fluid wadi
cedar leaf
fluid wadi
novel willow
#

Is there a function for stream elements to welcome in chatters when they send their first message of the stream?

fluid wadi
novel willow
#

Sorry, twitch

fluid wadi
novel willow
#

Yes 🙌🏻

#

I couldn’t see it in the functions

fluid wadi
novel willow
#

I just want it to say something like “hey everybody let’s well (user) they’ve been playing (game) let’s give them a follow

#

Something like that

fluid wadi
#

In the advanced settings of the command there is a section to enter words so that the command is executed without using any exclamation points. @novel willow

novel willow
#

So I would still have to type a command rather than it just being their first message of the stream?

fluid wadi
#

@novel willow Regarding what I told you, if they say "hello" the command would jump if you put that word so that it is sent when saying hello, if you are referring to when someone follows you on Twitch and you want a message to appear, you have to go to the modules section

novel willow
#

So I see that a lot of streamers have an auto message when someone sends their first message in the stream, I believe they use firebot or similar. Having a trigger word such as Hello may not be the best way due to people saying yellow to each other multiple times in a stream

fluid wadi
fluid wadi
bronze oracle
fathom knoll
#

Anyone having problems with the streamelements chat not connecting to Kick? It says it is active but no commands will work

edgy spade
#

stream elements tries to connect with youtube but fails(using chrome). It shows "YouTube API request failed" anyone know the issue?

ebon pivot
#

Does someone knows why this happens sometimes? Where the chat sometimes appears on the stream and sometimes it just doesn't

image.png image.png
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I had this error for quite some time and it's kind of bothering for me and my audience that some days the chat will just not appear on stream

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And when I go and look at that same time on the streamelements status page it shows that everything should be alright

ebon pivot
ebon pivot
#

Also, just in case, the streams are on YouTube in case that affects anything

olive cliff
#

Yeah my canvas isn’t linking the scenes. At all. Like it’s not connecting them at all and I’ve changed the names and made sure they had unique stuff but it doesn’t work.

ripe snow
#

Livestreaming on Tiktok doesn't work for me bc it keeps getting prevoked

hollow stirrup
hoary mulch
#

Ever since installing the SE.live plugin my obs scrashes every single time, any else have this?

waxen bridge
#

Hi, on my last sponroships I had the option to stop the campain early if everything was done. It's not possible anymore ?

fluid wadi
waxen bridge
olive ocean
#

is it normal that streamelements activity feed shows double alerts?

hard pumice
#

Hi guys I

#

Hi guys I'm new to streaming and I'm trying to set up through the stream elements app, when I try to stream all I'm gettting is a black screen can someone help?

lament matrix
#

hi guys, i am having issue with SE alerts not showing for Youtube when i am multi streaming,

These are the steps ive done.

  1. i've logged into SE using Youtube as main.
  2. Created Alert only for Subscribe
  3. Started multistreaming on Twitch and youtube.
  4. Tried to use multiple dummy account to see if Alerts played, not once it played.
  5. Event list also doesnt show Youtube subscription.

Please help.

limpid bluff
#

Users can choose to make the channels that they subscribe to public or private. By default, all settings are set to private.

Private: When a users subscriptions are set to private, no other user can see what channels they subscribe to. A user's account does not show in a channel's Subscribers List, even if they are subscribed.
Public: When users subscriptions are set to public, another user can see what channels they subscribe to. User subscriptions are listed on their channel page, and their account is listed in the Subscribers List for any channel they subscribe to.

If a user has it set to Private they will not show up in the activity feed. More info: https://support.google.com/youtube/answer/7280190

YouTube subscription privacy settings: https://support.google.com/youtube/answer/7280190

Additionally:

Due to changes by YouTube there can be a delay up to 4 hours with subscriber notifications. This is the new intended way for receiving events from YouTube by their design.

Your stream must be live AND public for StreamElements to work with YouTube.

obsidian fog
#

And you also need to make sure you have overlays for both twitch and youtube as alerts won't mix for both.

lament matrix
lament matrix
limpid bluff
lament matrix
uncut trellis
#

Yep, it's really annoying, but it is what it is. I get subs on YT that I never know about until I check my sub count and see it went up lol

winter spruce
#

Anybody else get it where Youtube says it is live on SE Multistream widget but it isn't actually live on Youtube.

I can only fix it by unlinking the YT account from SE and rejoining it before going live. It then works the first time

lyric bolt
#

Hey y'all, last night I updated the SE OBS plugin, and had gotten a Ground Control dock in OBS. After closing for the night, I opened OBS to find it gone. I feel mildly delusional right now.

gaunt wolf
#

hi

#

is there gonna be more sponsorship list other than its listed on the site?

red blaze
#

Does anyone know how to fix my alerts? In the past when an alert played it didn't matter if it was a minute long. The TTS would always play once the alerts sound was finished. I didn't change anything, but now it plays always at the beginning and the text to speech delay maximum is 10 seconds so I can't fix it if it is a 60 second long alert or so... Any fixes? Thanks!

restive zealot
#

I just implemented multi-stream and it won't let me log in on any platform.
Is there a problem with the server?

calm hound
#

Hey people, I'm struggling to find a way to include more audio outputs on RTMP, I've set up streaming for Instagram for example, and I can only select two audio tracks, what if I need three? There used to be "Same as OBS" but now that option is gone...

image.png
winged heron
#

Guys it is possible to do multistream and add some delay to a specific platform?

meager venture
#

so I wanted to go live from OBS and whenever I do, they saying that my live is scheduled , what can I do?

olive ocean
#

hey why it double!! KleeREEE can i fix this?

image.png
#

its been like it for a week or so

olive cliff
#

Hello, I have a question my scenes are not showing up in stream elements canvas. Maybe I’m dumb. But I tried doing the thing where you rename the scenes. And they’re still not working. Like the canvas still shows a blank screen.

leaden tangle
mighty cove
#

Does anyone know how to make the obtuse Subathon Countdown Timer with Control Panel commands work in chat?

thin daggerBOT
#

@leaden tangle ⤵️

Sponsorship questions can only be handled with the ticket system. Please type !ticket sponsor support in #community-helpdesk and follow the instructions from the bot.

Attempting to open multiple tickets will not quicken staff response as they are handled in the order they are received.

winter spruce
lapis mortar
edgy spade
#

its so annoying and buggy and no one has an answer

calm hound
magic nacelle
#

Is this where I can talk to someone about helping me set up SE Live? I did all the steps but having issues going live on TikTok with a vertical canvas

crimson vapor
magic nacelle
#

Dang ok so basically just leave it default if I want to use it… cuz it works on the default canvas no problem.

gaunt wolf
#

Hi is there more sponsorship opportunities

#

For variety of game other than the ones that are posted

fluid wadi
crimson vapor
torn ferry
#

I'm wondering if anybody knows what the professional streamers use when they stream IRL. I've always thought it would be these big cameras and stuff, but I was watching the Fortnite Pro-Am and a lot of the camera men seemed to have phones on tripods in their hands

dense cloud
#

How do I get multi stream working in OBS?

sinful stone
#

howdy so, im trying to get SE setup in my OBS, but it gets stuck right here, ive let it sit, toggled my vpn on and off, closed and reopened everything, it doesnt want to actcually log me in

image.png
#

after enough time, the login just times out

dense cloud
#

I had that issue too

#

Had to do it a million times

sinful stone
#

ah, well, thats somethin i guess

#

did it eventually work?

waxen smelt
#

For people that have done the sponsorships... how do they work? Like does it really matter HOW I get engagement with them? I stream to like 300 people, maybe 70 on Twitch, 200+ on youtube, and video is really my bigger method of content... so can I accept a sponsor deal, then promote it in a YouTube video, and make my money that way?

limpid bluff
waxen smelt
#

Ive seen tons of video makers promote the same brands that I see in sponsorships, so thought they were maybe doing that

lucid arrow
#

My bot has not ben working wth

sinful stone
frigid silo
#

!givepoints / !give doesn’t work anymore neither is it a command in my commands list anymore. Is it coming back?

edgy spade
magic nacelle
#

Question. Should I uninstall tiktok live studios? When I go live on obs, my tiktok stream info isn’t updating. It’s saying whatever I last put on the TikTok studios app instead.

gilded pasture
#

Is there anyway to get multistream alerts working in SE Live?

midnight cove
#

Hello awesome community members, is there a way I can reset Se.live in OBS to it's default setting, so I can start adding and linking my socials from start again, I am finding it hard to livestream since I was testing it and added 3-4 socials, Twitter in the broadcast settings it blocking my livestream from working.

shadow bough
#

hi! can’t find any info on how to/if we can change the name of the streamelements bot?

thin daggerBOT
#

@shadow bough ⤵️

You can choose a custom name for the streamelements bot by logging into the option on this page. https://streamelements.com/dashboard/bot/settings

If the option to login is not visible while logged into your Twitch account please make a ticket so staff can fix it for you (!ticket custom bot name).

Certain restrictions may apply.

obsidian fog
thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

fathom knoll
#

In the Kick overlays for alerts, it is missing an option for a Raid alert. Does anyone know if that will be added?

mossy sparrow
rapid nymph
#

How come the emotes show in 1 side an not in the other ?
Does the streamelements chat need to be coded to show them ?

image.png
storm tangle
#

pmo
it deleted my previous one, how long is the cooldown peepoSad

image.png
#

!restart

storm tangle
#

wait I am soft-locked

limpid bluff
storm tangle
#

oh I created bunch of tickets 🤷

limpid bluff
#

Unless they are for separate issues, it doesn't help

tight kelp
#

hey everyone! ive been trying to install streamelements for the last 30 minutes and it hasnt shown up in obs.
I have ran both as administrator, verified file install location, verified both are the most recent version, restarted my computer several times, and i have attempted to install it several times

#

if anyone can help me out that would be very appreciated :)

#

for a little more information setting up my streamelements account went flawlessly and the installs never failed, it just wont show up in obs and ive run out of things to do

image.png
edgy spade
#

who does my vert youtube stream just end randomly sometimes?

uncut trellis
tight kelp
uncut trellis
#

Unless you're on something other than Windows.

#

31.0.3.. I THINK is the latest release.. let me look

#

Yeah, 31.0.3

tight kelp
#

oh im on windows, thats so weird

image.png
uncut trellis
#

Yeah, that's... interesting

tight kelp
#

would uninstalling and reinstalling obs break my scenes? probably a dumb question

uncut trellis
#

That I'm not sure about. What I normally do is download the latest release directly from obs' website

#

I did have an issue at some point where the update check was failing, so I just updated from the latest release from their site

tight kelp
#

hm okay ill give it a go

#

thank you for your help :)

uncut trellis
#

no problem!

#

been there myself a few times.

limpid bluff
#

When you uninstall there's an option to keep your settings and scenes

uncut trellis
#

ha, that's good to know.

#

I haven't uninstalled OBS in a looooong time

tight kelp
#

i didnt end up needing to reinstall

#

installing the latest launcher updated my obs

tight kelp
limpid bluff
#

It does that sometimes when you do upgrades for major versions (29 -> 30, 30 -> 31)

uncut trellis
#

Yeah

tight kelp
#

good to know!

#

okay now streamelements worked, thank you for your help! I'm glad it was as simple as obs giving me missinformation 😭

red blaze
mossy sparrow
gaunt wolf
#

hi there has anyone else experienced any fps drops or stutters when using stream elements?

#

is this the right chat for this kinda thing?

wise lodge
#

The animated "Force Field Super Theme" is disappearing! I'm using it for almost 4 years and yesterday some elements were missing. reloading the source didnt help.. and today almost everything is gone!! what is going on..??

#

it looks really weird when I go in the dashboard and and open it with the editor.

gilded pasture
#

anyone else getting this message?

winter trout
#

what. the . actual. fuck......i spent 3 hours this morning making my custom commands....then i log in and out of stream elements in OBS. NOW ALL MY CUSTOM COMMANDS ARE GONE

#

IM SO FUCKING TIRED OF THIS SHIT SOFTWARE

gaunt wolf
#

now that, is a shame my friend

thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

winter trout
#

SE EXPLAIN YOURSELF

#

FUCK A TICKET

gilded pasture
#

bruh it was 20 characters

gaunt wolf
#

wise old fella, I do believe a ticket may be the play here

gilded pasture
#

just created a ticket and its stuck in a loading loop

sinful oasis
#

I had Elements installed on a drive, I uninstall all the programmes from it, uninstalled the drive.
Reinstalled Elements on a new drive and every time i try and run it, It says obs64.exe does not exist, delete shortcut?
it installs some files but for some reason not all, little confused what's going on?

gaunt wolf
#

eeyikes, we all just having a not so great day here huh

winter trout
#

MY SHIT IS GONE

gaunt wolf
#

right remember to flush

#

but no dude seriously, you may be screaming into the void here, its shitty but sometimes we gotta sbide by this stuff

#

may aswell just bite the bullet and submit a ticket, I already have

winter trout
#

FUCK THIS SHIT DO NOT USE

gaunt wolf
#

still waiting for a reply, but idk they may be busy

limpid bluff
gaunt wolf
#

thats what I were thinking yeah, its crappy dont get me wrong but honestly it is what it is

#

cant fault em for having a ton of complaints

winter trout
#

but you can for having a shit software that breaks every 3 days

#

completely erases data for no apparent reason

gaunt wolf
#

ah, fair enough, see I just want to see if I can sort out an fps issue caused by stream elements

winter trout
#

(SE live only)

gaunt wolf
#

that was mean, but I understand your anger fella

winter trout
#

oh i meant it to be mean

gaunt wolf
#

id be too

winter trout
#

exactly what im going for, call out incompetence where you see it or it will continue

limpid bluff
#

Well, the devs aren't in discord, so they'll never know that you're having problems. If it's actually a problem and you would like it fixed, submit a ticket.

winter trout
#

why am i not suprised

uncut trellis
#

You sure you're logged into the proper SE account?

#

One for YT, one for Twitch, there are times I get into the wrong account

limpid bluff
#

^

#

Commands are unique to the account

uncut trellis
#

^

gaunt wolf
#

right idk why were having an arrow party but id like in please ^

idle whale
#

Connect your channel does not connect to my twicht any solution please?

limpid bluff
idle whale
#

in obs and then he sends me to the website and he doesn't connect

uncut trellis
#

What browser are you using?

red blaze
winter trout
#

switch softwares bro

#

trust me this shit aint worth it

#

streamlabs ftw

gaunt wolf
#

what about halallabs

winter trout
#

kosherlabs too

#

cant be any worse

#

might as well

#

PSA: Don't use streamelements, too buggy, might as well try something else, it can't be any worse

uncut trellis
#

smh

hoary mulch
#

Is there a way to remove the channels you want to multistream to on the multistream dock?

#

Cant seem to find a delete or remove button

fluid wadi
opal island
#

my multistreaming tab said "Unauthenticated
You need to be logged in to use this feature.

If you did log in previously, please logout and login again." what do i do

thin daggerBOT
#

StreamElements menu, on top of OBS > Logout > Login

wise lodge
#

I want to open a support ticket but I cant write in that channel. why is this broken?

limpid bluff
wise lodge
limpid bluff
wise lodge
#

why does it say I have to type !ticket in the "submit-support-ticket" channel then?

uncut trellis
#

1️⃣ In ⁠community-helpdesk , please type !ticket and give a short message about your problem, like "Help! Can't change my Twitch name!" (Less than 60 characters please SEheart)

#

ha

limpid bluff
#

The video needs updated apparently.

uncut trellis
#

I was scrolled up

#

Yeah, I just watched the video and it's outta date

#

but the text instructions work!

wise lodge
#

splendid

limpid bluff
#

I've let the staff know.

wintry dune
#

In general for sponsorships, when looking at the dashboard how do you know how many hours you need to stream it before joining the campaign?

charred knoll
#

can i get some help with my media share?

#

im trying to connect it to my irltoolkit but how do i turn the media share on?

#

i created a overlay, and have a video ready in the media share but nothin is showing

#

thoughts?

pastel harbor
#

Hi guys! I am using the SE.Live OBS integration and experience issues with the multi-chat dock. From time to time either twitch, youtube or both chats die in the dock and spring back alive (or dont) after some time.

Is there any known way to force a reconnect or something? Turning it off/on again in the filter, removing and adding the dock, and refreshing doesnt doo anything :/

hallow berry
#

Hey, quick question how can I use my own custom font I have it on my Pc how do I use it within StreamElements?

terse scaffold
#

Hey, did anyone had this issue?
Out of nowhere every stream elements widget/overlay downscaled itself? Like, i changed nothing, just launched obs and i see that all overlays are broken, what i mean - i clearly have unchanged resolution in overlay editor, for test i've placed 4 chats in corners, but in obs when i do browser source it gets somehow downscaled overlay "insides". Like on the screens. Thanks in advance for help

image.png image.png
worthy talon
lilac idol
#

<@&382267076632379392> This JS code is from a widget Viewer Count by LX. please i need help i want to make it work for youtube as well

obsidian fog
#

That would be better for #dev-chat but given "nobody" here streams on youtube that can help with that I don't think you'll be able to port it to youtube given how crappy their API can be.

flint cliff
#

Guys, how do I delete this? The Delete button is not working/clickable.

image.png
fluid wadi
fierce glen
#

Looking for help in getting the animated alerts and such that my Overlay has to work with a site outside of Twitch and such that streamelements doesn't have built in integration with. Namely the Joystick.tv site. Anyone have some ideas or help to give in doing this?

#

Really like how streamelements worked on my twitch and want to get the same going else where.

thin daggerBOT
#

Check out the StreamElements ideas board: https://support.streamelements.com/hc/en-us/community/topics. You'll be able to add ideas, upvote ideas you agree with and track their progress with email notifications. Adding and upvoting ideas also helps the staff know which ideas should be prioritized so please take some time to upvote.

flint cliff
quiet turtle
#

hi im using a preset chat overlay and its for some reason not working anymore... does anyone know the quick fix?

#

it works on my intermission scene just not on my streaming scene and its making me crazy... ive tried just duplicating it over but something is still in the way

fluid wadi
flint cliff
#

When I click here, nothing happens

image.png
nocturne harbor
#

Anyone notice the Move transition is crashing their StreamElements OBS?

fluid wadi
little bane
#

Is anyone using the SE chatbot on KICK? It was working when they first started letting us connect to it with our KICK accounts, but now it doesn't work. SE SE.Staff - do any of you know what is up with the SE KICK chatbot?

hallow berry
#

hey, quick question is there a way to copy a module from one overlay to another?

little bane
#

yes

#

@hallow berry make sure the module you want to copy is unlocked and selected, then click Duplicate (it is the one next to the trash can) and then select OTHER OVERLAYS

hallow berry
soft jungle
#

So this popped up and crashed my stream, this happend twice, how do i fix this???

image.png
flint cliff
fluid wadi
full raptor
#

Yo! Does anyone know agood overlay for having all of my clips play while i have my BRB screen on?

hushed pasture
#

I’ve recently changed my prefix on twitch and now I cannot use my emotes, Just wondering where I’d go to hopefully get this sorted out please? 🙏

thin daggerBOT
boreal linden
#

hi guys, after installing se.live, its looking for obs64.exe why is that

limpid bluff
formal pumice
#

Hi. I'm new here. About multistreaming feature, since I set some stream settings on both Platform tab and the Canvas tab, which settings it will use? The 'Platform' settings or the 'Canvas' settings?

drowsy turret
#

I'm running a donathon, and more than half the time, donations only appear in the revenue tab, not as alerts or in the dashboard, sometimes even for up to 3 hours. I submitted a ticket, but after just a few replies, I stopped receiving any response. This is extremely frustrating, especially during a multi-day donathon where real-time alerts are crucial. I really need this fixed as soon as possible.

vale glacier
#

every update is breaking my obs

lost loom
#

How do I make it so that when I click "Stop Streaming" it actually stops instead of going on for like 5 minutes with the "Lost Connection" background?

static shuttle
#

Hi everyone!
I’m trying to find or generate an API Token (Socket Token) on StreamElements, but I can’t seem to find where it’s located on the website or in my dashboard. Could someone please explain where I can find this, or if there’s a specific process to get it?
Thanks in advance for any help!

smoky osprey
lost loom
smoky osprey
lost loom
smoky osprey
# lost loom Yes. This behavior is relatively new. It didn't used to do this

Always fun when new featu- bugs get added to your setup haha, you might want to double check your stream settings, maybe try reconnecting your key.

Do you close OBS ones you stop streaming? or have you tried closing it after youre done? It could be a bug in OBS itself, if it keeps presisting you might have to uninstall and reinstall it again.

lost loom
smoky osprey
#

You can try to see if something odd is happening in your logs by going to %appdata% > roaming > obs-studio > logs

#

If you have enough logs from before it happened and when it started happening you could narrow it down that way

#

Somewhat near the bottom it will show "shutting down" you can see whats happening ones you pressed end stream

#

You could also have auto reconnect turned on somewhere

#

That might try to keep reconnecting you eventhough you've stopped streaming

#

The auto reconnect option (in OBS) is in settings > advanced > scrol down a bit. You can try turning this off to see if it fixes the issue.

smoky osprey
lost loom
smoky osprey
scarlet goblet
#

i have a interesting question. im trying to separate my chat for twitch and youtube to meet twitch rules. im using chat overlays from kudos installed to stream elments. i have installed both. twitch and youtube chat overlays. but some reason its just showing twitch chat in both overlays. does anyone have a idea y it do this? thanks in advanced

IMG_13562.PNG
uncut root
#

How come youtube multistream outputs are doubled?

#

Found an asnwer, that being the case can I just maybe get to delete one? I dont plan on doing shorts

image.png
uncut trellis
#

If you leave it, and leave it disabled, it'll never trigger.

uncut root
#

yeah, just a stingy person and it bothers me more than it should lmao

scarlet goblet
wheat nymph
#

Anyone had issues with linked scenes in canvas settings showing up as a black screen? I'm trying to set up vertical canvas' for multi streaming to tiktok and nothing is coming up

wheat nymph
ember tiger
#

It’s Absolutely insane that none of the staff have addressed this memory leak issue with the multi stream plug in. No reason for a plug in to use 99% of my 32 GB of ram and as soon as I open obs

uncut trellis
#

I have been going streaming, dual, for about 3 hours now, OBS is using just under 1GB of memory and holding steady

#

Do you run OBS in admin mode? Curious if you'd see a difference.

hollow cedar
#

Is there anything specific about twitch vertical canvas to get it going live, because it wont with me. YT and TikTok vertical do go live though.

fluid wadi
fluid wadi
wheat nymph
hollow cedar
#

Should I just disable it?

fluid wadi
hollow cedar
#

I'll just disable it and let it go 🙂 thanks

winter trout
#

anyones OBS keep crashing today? every time i try to resize my camera it crashes. looked online and someone said deinstall SE

winter trout
harsh gate
#

Ive been trying all day to go Live on twitch and youtube with the Multi-stream but Today it wont let stream to youtube says "failed to get API address"

#

I stream to both platforms yesterday with no problem and havent changed anything

#

but today it wont let me know matter what i try to fix it

winter trout
#

why is it always something seemingly every other day with this software. y'all know you can use google gemini and other tools to help debug your code?

#

aint no way

image.png
#

anyone ever submit a ticket before? how long was the turnaround time?

median osprey
#

My OBS crashed after I resize a browser source

#

I searched on internet as well and most of them said to uninstall SE 😭

winter trout
#

which is really fucking annoying....

#

im not sure if it fixed the crashing while resizing issue so i haven't even tried

orchid wedge
#

SE lives plugin is crashing my OBS at transition sometimes

fluid wadi
fluid wadi
wintry gazelle
#

Hello! I am trying so hard to stream with the multi-stream... but it keeps ending the stream. Its extremely frustrating. I am trying to multi stream with tiktok, twitter, twitch and kick. Am I not able to do all of those at once? It keeps shutting off and then bugging out and I cant anymore LOL

I connect and reconnect
it starts stream for a second and then suddenly loses connection and shuts them all down one by one.
I tried doing a two stream, does the same.
Dunno whats going on :/ could appreciate some help asap

ember tiger
ember tiger
wintry gazelle
#

It keeps disconnecting and reconnecting

oblique terrace
#

hello I have a question I get this error when I start a stream on yt with this multistream plugin from streamelements and it wasn't there before, how can I fix this, does anyone know?

OBS_31.png
stoic tiger
#

Hello all! I setup a community gifted sub box and even in the preview when I immulate it. The audio will not play anywhere.

image.png
stoic tiger
#

Is anyone else having audio issues with there overlays? I cant get ANY sound coming out of it

steady olive
#

Will being able to live stream both portrait and landscape be available for the SE plug-in on obs?

winter trout
abstract jacinth
#

heya,
I'm new to twitch streaming and wondering if someone could assist me with my StreamElements Labels.
I've created an overlay, which had a label for latest sub, top cheer, and top tip.
However, only the latest Sub updates, the other two don't?
And when using "dynamic Font Size" ... it doesn't work lol.

winter trout
winter trout
#

maybe one day SE will get it back together, but right now its not reliable

steady olive
# winter trout find a diff software SE is too buggy

It’s not too Buggy for me, only thing is it keeps saying I can’t go live on TikTok until I reconnect it and it goes away. I’m just trying to know if I can get that feature both portrait and landscape in the future for TikTok on obs rather than using TikTok studio. That’s all.

abstract jacinth
winter trout
#

i think they refer to those as 'elements' or maybe 'widgets'

#

im interested to see if they'll work for you

#

was just talking to someone else and they said they can't get them to work

#

oh wait you were talking about streamlabs

#

ive never used it so idk

abstract jacinth
winter trout
#

btw some mod in here prob gonna time us out for talking the truth about SE lol

#

happened to me yesterday

abstract jacinth
#

Giggle
welp..
Okay, i go search on SL xD

humble viper
#

Hello. I stream on Twitch and YouTube at the same time. The broadcast on YouTube is great, but the video is not transmitted to Twitch. Everything worked fine before, but now this problem has appeared. Does anyone know how to fix it?

winter trout
#

maybe then try reconnecting to twitch from OBS

torpid hare
#

when are the new sponsorships for uk coming

halcyon pike
#

hey guys, is sum going on with streamlabs obs? i had to log out and relog back in but its taking an ungodly amount of time to connect?

#

been stuck here for almost 10 minutes.

image.png
uncut trellis
halcyon pike
#

se.live my apologies

#

meant streamelements not streamlabs

uncut trellis
#

Usually it should pop up another window to do the auth... what browser are you using?

halcyon pike
#

brave

#

thats probably why

uncut trellis
#

Yeah that's your problem.

#

😄

#

Yeah brave has been causing issues with se.live

thorny torrent
#

hey i need help with setting up tiktok live on stream elements

crude zinc
#

me too lol, for some reason I can't get my tiktok to start on vertical canvas

thorny torrent
#

same😭

#

im doing tests now and i cant get tiktok online for it

#

everything but tiktok is responsive

crude zinc
#

I have the same issue! everything works except for the stream on tiktok.

#

if I change the canvas to horizontal, it does work, but I dont want to stream horizontal on tiktok

thorny torrent
#

lmao also working on my multichat and having issues there too

crude zinc
#

so I'm pretty sure the problem im having is with the canvas or the scene

thorny torrent
#

tiktok offers it to be landscaped on their live

crude zinc
thorny torrent
#

#scufftwins lol

crude zinc
#

HAHAH

#

yea

thorny torrent
#

did you download tiktok live studio software too

#

when i go live it doesnt even recognize mic or sound for me

crude zinc
thorny torrent
#

yeah ive managed to implement a lot to one stream thanks to elements TikTok is the culprit for some reason lol

limpid bluff
#

@crude zinc @thorny torrent I've inquired about the TikTok issues and StreamElements is waiting on a fix from the TikTok side; there's nothing they can do to fix it or speed things up. 🙁

thorny torrent
#

oohhhh alright

crude zinc
thorny torrent
#

good to know

#

damn it tiktok

crude zinc
limpid bluff
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I'll see if I can get something in announcements for it

thorny torrent
#

only thing i can think of is seperate streaming till this is resolved then

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@crude zinc not seeing anything in announcements about tiktok intergration except for others inquiring the same, like Semicolons said well have to wait until tiktok and elements can resolve this also maybe trying to stream seperately via elements and live studio

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also i really enjoyed this conversation thanks you again

crude zinc
crude zinc
thorny torrent
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lol actually i do need help on tt live if you have the time to assist

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atleast if thats the only way thats a route to take on this

crude zinc
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yeah I'll try to help you, what is the issue exactly?

thorny torrent
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i just downloaded the softqware and ive tried to work through it and then i got sidetracked to set up through elements so im kinda at the start for it

crude zinc
thorny torrent
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really?

crude zinc
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yeah absolutely, you just set up the scenes like in obs

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then add every source

thorny torrent
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awesome

crude zinc
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yeah! try it out and then if you have any issues, you can contact me np

thorny torrent
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sounds great thank you so much for the insight

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and absolutely

crude zinc
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😄 np

plain jewel
#

!ticket Is there a fix for my Kick messages showing up late in my multi-chat overlay on OBS using the StreamElements widget? Can you help me fix this?

hot cove
#

Is there a way to set up a counter so that I can type a command that includes the amount that I want the counter to be increased by and not just increased by a static number each time?

terse wraith
#

I just downloaded SE multi stream and connected all accounts but none of the accounts will go live. Am I missing something? Thanks

terse wraith
obsidian fog
hot cove
obsidian fog
#

Counter/count is generally what you'd want to use.

serene spade
#

just tried to configure SE multi streaming, but when i link my scenes, they are showing up blank in the multistream window

pallid knot
#

yo guys i cant get fonts to work do you know why ,they are ttf,adblock disabled tried more than once

cobalt tree
#

Any troubleshooting steps I can for though to get my YouTube messages to appear in the multi chat dock? I've managed to make it happen before but now it's not working

jade pivot
#

Can anyone help me with this error i have with adding a time command? error message is Parsing error at position 7: Mismatched input list, missing end of inputs. Script is from SE website - !command add !Time $(time The current time in South Australia is $(time.timezone Australia/Adelaide)

fluid wadi
raw crypt
jade pivot
torpid hare
#

can anyone help me regarding sponsorship query

fluid wadi
dreamy aurora
#

Anyone know why I get "YouTube API request failed:" when trying to stream to youtube? tried disconnecting and reconnecting and still the issues persists

unique mantle
#

my multistream/tiktok dock is telling me im unauthenticated, it says to log out and log in again but it hasnt worked

eager pewter
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My multi-streaming dock has two Twitch and two YouTube--is this intended?

The first Twitch is my OBS settings (including Twitch Enhanced Broadcasting), then there's a second Twitch which appears connected to StreamElements Multistream. Then two YouTube, which I see previous comments have been that is because YouTube supports two canvases for streaming.

limpid bluff
eager pewter
rotund compass
#

Hi there. I am currently trying to download SE.Live, and everytime I do it just.. doesn't appear at all in my OBS - it is said it is installed correctly and everything is fine, but nothing shows up. Anyone have this issue?

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I am running an older version of OBS as well.

limpid bluff
rotund compass
#

Is there no way to install older versions? I had to reset my Windows and lost it. The new OBS version is incredible buggy.

limpid bluff
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There is not

rotund compass
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Welp, that sucks

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If anyone has any workaround advice, I'd be thankful.

limpid bluff
#

What issues do you have with the current OBS version?

rotund compass
#

The current OBS version does not play nice with current drivers and updates. On my update, my GPU went from 30% usage with OBS to 87%.

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It is a known bug that I have read online about and discussed with my other tech friends.

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The older version (not that old, just 30.2.3) runs so much smoother on my streaming PC than the current update.

dull spear
#

Is there a good way to show to players gameplay in one? Like splitscreen.

limpid bluff
rotund compass
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31 unfortunately is the big issue 😦

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It's too bad SE doesn't support older versions with OBS being so constantly buggy.

limpid bluff
dull spear
limpid bluff
dull spear
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why ? 🙂

hoary mulch
#

Honestly I dont think ive ever had so much trouble with a plugin like i have had with the SE multistreaming plugin. Cant seem to go live on YT no matter what I do

maiden pendant
#

Anyone been having issues with going live and a stream disconnecting?

My kick and twitch keep doing it. YouTube and TikTok work fine.

worthy talon
#

Just had a follow 13 minutes ago according to twitch activity feed but it never appeared on streamelements at all.

sweet bolt
#

Randomly started happening. When I hit "Start Streaming" SE asks me to log into YT. FYI. I'm already logged in. Try logging in and it compeltes then opens another browser window to login. After the second it pushes this error.

Tried troubleshooting firewall and network. Logging out and in. I can still log into SE in OBS with my same YT account. Restarts and updates also tried.

image.png
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Any ideas, friends?

oblique terrace
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I have the same problem but I didn't get any helpful answer

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total disregard for the person asking the question

limpid bluff
worthy talon
thin daggerBOT
steady olive
#

How do I disable preview for the portrait mode on SE?

limpid bluff
steady olive
#

Nothing appears.

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I’m assuming I’d literally have to remove it as a whole in the SE docks?

limpid bluff
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I'll ask, I haven't had much time to learn it

steady olive
#

ALSO for some reason every time I restart my obs it shows I’m ineligible to go live on TikTok. Therefore forces me to “connect TikTok” all over again and eventually the error goes away. But again every time I restart obs it forces me to redo the process all over again.

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2 features needed, 1 bug.

limpid bluff
thin daggerBOT
#

If you need to fill out a support ticket, please use the command !ticket in chat, following the subject of your issue! For example, please type "!ticket My chatbot isn't working", and then follow the prompts from our bot!

steady olive