Locked out of Tailscale (OIDC with old custom domain) | Tailscale Community | Page 1

mortal sparrow Dec 11, 2025, 5:58 PM

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I configured a Custom OIDC provider (Pocket-ID) for my tailnet mydomain.dev. My Identity Provider database crashed and was reset, so the Client ID and Secret no longer match. I am now locked out of the admin console. What can I do at this point to sign up again using my domain? FYI, my old tailnet's are not important. So would not care if I lose them. How can I phrase this to tailscale support for quick resolution? Thanks

balmy bridge Dec 11, 2025, 6:06 PM

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Can you raise a support ticket? https://tailscale.com/contact/support#support-form
We can help get this sorted

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if you have a new client id/secret to use, you can fill in an SSO change request and we can change it without deleting the tailnet

mortal sparrow Dec 11, 2025, 6:17 PM

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Hi @balmy bridge , Thank you so much for replying. I am talking to support right now but I think the SSO config was changed but it didn't help. ticket #TSS-73512

#Locked out of Tailscale (OIDC with old custom domain)