#Random crashes
1 messages · Page 1 of 1 (latest)
Can you share your logs.zip file found in %UserProfile%\Zomboid?
That's correct, thanks
Can you try doing a full reinstall?
First, uninstall the game, then go to "Steam\steamapps\common\ProjectZomboid" and make sure there are no leftover files or folders there.
After that, go to “%UserProfile%\Zomboid” and delete everything there except the “Saves” folder.
Then just install the game again and see if that helps
Will do, i'll return with a review
No luck, game crashed while i was creating my character. (First time opening the game since fresh install)
can you send your logs.zip again?
I'm not seeing any logs in there, can you open the Windows Reliability Monitor (just search Reliability Monitor in the start menu) and see if there are any Critical Events for Project Zomboid in there. If there are can you click "View Technical Details" and send me a screenshot of what comes up?
Are your graphics drivers up to date?
Yes sir
are you running any software that monitors your hardware (MSI Afterburner, Rivatuner etc) or creates an overlay (Discord Overlay)?
Nope, only AMD Software
Not sure if relevant but this update has been stuck like this for 5-6 minutes
Could you disable the steam overlay? Riight click Project Zomboid in the library > Properties > General and disable it there
Done
I'm not sure if it's a chipset issue. You seem to be having the same problem we've seen for a lot of people on AMD graphics cards, we've not been able to reliably reproduce the issue at the moment.
I'll launch the game and try it now. Will report back
Thank you, I appreciate your patience
Been playing for 30 mins (15 solo and 15 multiplayer) so far so good
Will report back if anything happens
And thank YOU! 
I appreciate that, it's really important we try to fix this because it's affecting a lot of people so your help will be greatly appreciated by not just us but a big group of people playing too.
totally random crashes yeah, also amd, b42
New crash, just happened randomly
Any hs_err_pid files created?
Not that i know of, after the crash i've been playing multiplayer for ~1 hour and no crashes after that. Where can i find that file you mentioned?
in your main game folder “Steam\steamapps\common\ProjectZomboid”
I'm sorry for not responding for a while, was busy
Is this thread still valid for those random crashes? Can I send future crash logs?