#Random crashes

1 messages · Page 1 of 1 (latest)

lethal atlas
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Installed B42 and played for around 3 hours without problems. Suddenly game started to crash at random. No error message, just straight to desktop. No mods installed. This happens in multiplayer (2 people only on the server including me). Crash happens between 2-15 mins of playtime. Any help is appreciated.

tame wadi
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Can you share your logs.zip file found in %UserProfile%\Zomboid?

lethal atlas
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1 moment

tame wadi
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That's correct, thanks

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Can you try doing a full reinstall?

First, uninstall the game, then go to "Steam\steamapps\common\ProjectZomboid" and make sure there are no leftover files or folders there.

After that, go to “%UserProfile%\Zomboid” and delete everything there except the “Saves” folder.

Then just install the game again and see if that helps

lethal atlas
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Will do, i'll return with a review

lethal atlas
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No luck, game crashed while i was creating my character. (First time opening the game since fresh install)

tame wadi
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can you send your logs.zip again?

lethal atlas
tame wadi
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I'm not seeing any logs in there, can you open the Windows Reliability Monitor (just search Reliability Monitor in the start menu) and see if there are any Critical Events for Project Zomboid in there. If there are can you click "View Technical Details" and send me a screenshot of what comes up?

lethal atlas
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these are the technical details form the crash at 17:04

tame wadi
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Are your graphics drivers up to date?

lethal atlas
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Yes sir

tame wadi
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are you running any software that monitors your hardware (MSI Afterburner, Rivatuner etc) or creates an overlay (Discord Overlay)?

lethal atlas
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Nope, only AMD Software

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Not sure if relevant but this update has been stuck like this for 5-6 minutes

tame wadi
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Could you disable the steam overlay? Riight click Project Zomboid in the library > Properties > General and disable it there

lethal atlas
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Done

tame wadi
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I'm not sure if it's a chipset issue. You seem to be having the same problem we've seen for a lot of people on AMD graphics cards, we've not been able to reliably reproduce the issue at the moment.

lethal atlas
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I'll launch the game and try it now. Will report back

tame wadi
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Thank you, I appreciate your patience

lethal atlas
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Been playing for 30 mins (15 solo and 15 multiplayer) so far so good
Will report back if anything happens
And thank YOU! pz_innocent

tame wadi
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I appreciate that, it's really important we try to fix this because it's affecting a lot of people so your help will be greatly appreciated by not just us but a big group of people playing too.

hollow zodiac
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totally random crashes yeah, also amd, b42

lethal atlas
tame wadi
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Any hs_err_pid files created?

lethal atlas
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Not that i know of, after the crash i've been playing multiplayer for ~1 hour and no crashes after that. Where can i find that file you mentioned?

tame wadi
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in your main game folder “Steam\steamapps\common\ProjectZomboid”

lethal atlas
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I'm sorry for not responding for a while, was busy
Is this thread still valid for those random crashes? Can I send future crash logs?