Hello, I am playing on a dedicated server through Indifferent Broccoli. I keep getting "Lost connection to server" error message. We have contacted the server support team and it is not a server issue. We have tried everything from allowing the game through my firewall, changing my network settings to IPv4 only, to increasing my RAM allocation in game to 8GB, to editing Steam settings disabling steam overlay in game and disabling network relay.
The creator of the server also uses the server and they do not have any issues with the game. We are both on the same WIFI network.
I tried using the server as an Admin and it worked for a while but had extreme lag. My game had lag from the beginning but was working (for about 3 days), now I play for 5-10 min and the game crashes.
If anyone can help me that would be great. Thank you.
#Game keeps crashing on dedicated server
tepid bramble
hollow cypress
Turn off steam relay
placid lantern
Within Steam, Steam Networking is turned to Never.
That is not the Steam relay, the relay is specifically a checkmark in the Join screen when editing the server details
tepid bramble
That is also off.
placid lantern
Can you check if this same issue happens on other servers?
tepid bramble
I was able to play for a few minutes with no lag. Didnt have time to wait for it to crash but I can keep trying. Looked promising though. Not sure why a private server wouldn't work for me but works for another.
modest relic
This is happening to other servers hosted by Brocolli, it has something to do with RAM spiking to 1000% and then Brocolli forcing hard restart on it. Server state saves, but player states don't pointing to host back up data crash. Not sure whats pushing the RAM up so high
tepid bramble
Interesting. So why doesn't the other person playing on the same server have this issue? He is on the same network as me as well.
tepid bramble
They gave us a new server and we wiped it clean. Still having the "connection to server lost" error.
modest relic
Its happening to you specifically? Im talking the servers are straight crashing not just a player
tepid bramble
Are there any server site you can recommend? We want to try getting another one.
tepid bramble
Its happening to you specifically? Im talking the servers are straight crashing ...
Yes. Me only
modest relic
I do not know
tepid bramble
Hello, I am playing on a dedicated server through Indifferent Broccoli. I keep g...
If anyone does know or has seen this issue before, further help/direction would be appreciated.
placid lantern
They gave us a new server and we wiped it clean. Still having the "connection to...
By new server, did the server also get a new IP?
It is also possible your own internet would have issues with Brocolli servers, can you check if it happens on any other server hosted by them?
tepid bramble
By new server, did the server also get a new IP?
yes
tepid bramble
It is also possible your own internet would have issues with Brocolli servers, c...
My BF uses the same wifi and the same server and has no issues
I uninstalled the game and it let me play some. It was immediately kicking me out so that's an improvement. The game worked at first too so we will see if the issue comes up again after a few gameplays.
placid lantern
My BF uses the same wifi and the same server and has no issues
Interesting, that would certainly rule out that possibility then
Might focus it more on the PC though
Like, what happens if you log into your BFs Steam account and try playing there
If you also get kicked, it might mean something is sketchy on the specific PC
If it doesnt, it could imply something with the account
tepid bramble
Yeah thats why i uninstalled the game just now. If this doesnt work then i will try what you suggested.
I have updated all my drivers and updated everything. None of my other games are giving me issues.
I can also play on the public pz servers no issues.
tepid bramble
We have tried two different servers and i have uninstalled and re-installed the game and it keeps crashing.
Not really sure what to do anymore
tepid bramble
Additional information: usually it breaks as soon as I try to move things from containers or try to open doors/cars.
Tried hotspot and it wouldnt work on there at all. Wouldnt even let me log into the server.
placid lantern
Can you share your logs.zip file found in %UserProfile%\Zomboid?
And can you share all “hs_err_pid” files found in your main game folder “Steam\steamapps\common\ProjectZomboid”?
tepid bramble
Sure. I reset my PC to see if it was a software issue and sadly that did not fix it either.
I dont have the game installed currently so I dont have the hs_err_pid file. I can install and wait for it to fail again and then send that
I dont see the hs_err_pid file in here
placid lantern
I dont see the hs_err_pid file in here
The err pid would be generated after a crash, so if you didnt crash after reinstalling the game, then no err pids would exist
Can you reproduce the crash and then check for them?
You also shared the wrong file, I need the logs.zip file specifically
tepid bramble
The game doesn’t crash. I get kicked from the game I am playing and it gives a “connection to server lost” error message and then the only two options are to quit to main menu or quit to desktop. I will try to recreate in a bit and take a screenshot.
Ok I’ll see if I can grab the correct file. Sorry about that.
tepid bramble
placid lantern
I see, I think your post title must have confused me in that case. Unfortunately, connection lost is purely tied to the network and its stability, so logs wont help
Since the issue happens even with the hotspot, it would imply an issue with your network card
Can you reproduce it even on another PC on the same network to confirm that?
Or do you have any external wireless usb connectors?
tepid bramble
I see where the confusion might have happened, sorry about that. The other PC on this network works fine.
What confuses me is that I can play solo and on public networks just fine. I am only having an issue on private servers.
It is a gaming laptop and I think the parts are soldered in.
placid lantern
Hm, yeah honestly it is very unusal that only the private servers are a problem... did you test multiple of them? Like having one friend host and another friend host, do you get kicked out from both of them?
Also, do you get any "port 16262 closed" errors on the loading screens?
tepid bramble
Hm, yeah honestly it is very unusal that only the private servers are a problem....
We bought two different servers from two different providers and it happened on both.
tepid bramble
Also, do you get any "port 16262 closed" errors on the loading screens?
I believe so yes.
I went to my firewall and allowed those ports through.
placid lantern
I went to my firewall and allowed those ports through.
It means the server host has to open them, not you as the client
placid lantern
We bought two different servers from two different providers and it happened on ...
I think there is some confusion, by "private" servers, you mean servers hosted by service providers?
Since usually private server means its hosted through the Main Menu > Host button
tepid bramble
I think there is some confusion, by "private" servers, you mean servers hosted b...
I see. Yes.
tepid bramble
Since usually private server means its hosted through the Main Menu > Host butto...
Not this.
Sorry for the confusion.
placid lantern
Hm, can you try editing the server info on the join screen and make sure you have the "Use Steam Relay" option unchecked?
That should get rid of the error
tepid bramble
Hm, can you try editing the server info on the join screen and make sure you hav...
It’s been unchecked the whole time. Didn’t fix the issue unfortunately.
placid lantern
It’s been unchecked the whole time. Didn’t fix the issue unfortunately.
Interesting, try checking it as a test?
tepid bramble
I tried it as well and it still crashes.
At this point I have done everything google and ChatGPT have suggested. Nothing works. It’s ok, I’ll just uninstall. Thanks for trying.
hollow cypress
I tried it as well and it still crashes.
Try increasing your ram on your pc.
Many of my players have had to do this or they crash on load. Default ram is set way too low if there are many items on the ground nearby
tepid bramble
Try increasing your ram on your pc.
Many of my players have had to do this or ...
I have allocated half my ram already. Did not work.
hollow cypress
This patch has been rough, I've lost half my players since it's release.