#Pylon

1 messages · Page 1 of 1 (latest)

dire templeBOT
fiery laurelBOT
#

Hello - I'm an AI assistant, and I'm here to help.
It sounds like Max is getting stuck on “Searching…” and the Stop button isn’t showing. Try these quick resets:

  1. Use the Stop button if it appears (it shows where you submit your prompt) How to Stop a Chat.
  2. Hard refresh the page, then retry your prompt.
  3. Clear Arena’s site cache, or try a different browser.
  4. Log out, then log back in.
  5. If it’s still stuck, start a new chat to reset context Troubleshooting: Infinite Generation.
    A few clarifications to help us pinpoint this:
  • By “Max-search mode,” do you mean the Max Smart-Router in Direct Chat? Max overview
  • Did the Stop button ever appear in that session?
  • Does this happen across multiple browsers or only one?
    If you can share the approximate time you last saw it stuck in that chat (from your link) and your browser/OS, we can investigate further.
sick cipher
#

max in direct chat
yes but when it stucks, Stop button is missing
multiple browsers, at least 3

fiery laurelBOT
#

I'm sorry, but I don't have the information you need at the moment. @pineapple.___. may be able to assist here. They will respond shortly. Please feel free to reply with additional information for my colleague to review.

robust sedge
#

Hey @sick cipher I'd also recommend this troubleshooting step:

  • Start a new chat with Max, send a prompt, quickly swap back to the bugged chat, and see if the Stop Button appears there.
sick cipher
#

thank you, I created a new conversation -> back to the stucked conversation -> the stop button appeared -> tried to ask something -> it worked again