#Crash on day 11

24 messages · Page 1 of 1 (latest)

fathom hazel
#

**Game Version: Newest version
Bug Description: When going to sleep on day 11 of campaign, game goes to loading screen then crashes. The save file is then deleted and has the twich symbol on top right.
How can the bug be re-created: Start campaign and sleep at the end of day 11.
Additional notes about the bug:
Videos/Screenshots:
Logs File:

#

for some reason discord doesnt like me uploading files with the post so ill post them separately

umbral oriole
#

Automod was deleting them - will likely be turning that feature off soon though

fathom hazel
#

oh great

#

thanks

umbral oriole
#

Just send over the logs and save files as well as a crash dump

fathom hazel
#

sure

umbral oriole
#

Also, do you have any AMD components?

fathom hazel
#

i have an AMD ryzen 7 9800X3D

umbral oriole
#

Could you try running the game on dx 11?

#

on steam right click the game and go to launch options and type -dx11

fathom hazel
#

ive launched the game

viscid summit
#

@here
While we are looking into cause of the issue, we could use a bit of extra help!

Can any of you try running the game with "-d3ddebug" launch option and then when it crashes send us all info from C:\Users\User\AppData\Local\QZSim\Saved?

fathom hazel
#

unfortunately it only seems to crash on day 11

#

at least for me

#

and it deleted my save file

fathom hazel
#

also the game wont let me delete the remaining save files (the ones with the twitch symol)

#

tried opening the game and i got this message:

#

Fatal error: [File:D:\Engine\UE_5.5\Engine\Source\Runtime\D3D12RHI\Private\D3D12Adapter.cpp] [Line: 380]
Failed to create D3D debug interface, error 887a002d. The debug interface requires the D3D12 SDK Layers.

#

i believe thats everything