#Asking for third party AI support

1 messages · Page 1 of 1 (latest)

wicked quiver
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My team is on the most expensive plan on Emergent. We used to be able to scan the QR code in the preview app section from our phone and it would launch Expo Go app and we could navigate our application (we have android and ios phones).
However we have been constantly getting an error. a IOException: failed to download remote update.
The triage agent reported this

The bundle is taking 18.3 seconds to download through the tunnel, and your Expo Go app is timing out before it finishes. The bundle downloaded is 5 MB (smaller than before but still takes too long).
The real solution is that ngrok free tunnels are just too slow for Expo Go.

What do we do from here

quasi shore
#

Hello Job ID EMT-91353d

vocal barn
#

Hello,

We are terribly sorry but we do not offer support directly or indirectly for GROK. We only offer support for emergent services.

Please reach out to our email support team via:

[email protected].

Thanks, @vocal barn