#Container locked, job ID: ba7f05d3-a649-41f4-9cfc-2e5851bc67f4

1 messages · Page 1 of 1 (latest)

crimson radish
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please help me

fringe ibex
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what's the issue your facing ?.

crimson radish
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The agent said the container was locked and stuck on the same dialog

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all the commnad are in "execution in progress"

fringe ibex
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can you please provide some screenshots of what your explaining for us to better understand your issue ?.

How to take screenshots on a Windows machine:

  • Press and hold down Windows Key + SHIFT+S you will see a small window popup at the top center of your screen.
  • Hold down your left mouse button and drag your mouse around the area of your screen to take the screenshot
  • Press left CLTR+V to paste the screenshots here

Once you have shared the screen shots I will have a look and see what can be done.

Please do not share any sensitive information such as API keys, Email addresses or passwords.

TierOne - Mike

crimson radish
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I've no screenshot. The agent was locked due to this message:

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Agent will continue working after your reply
Attualmente il sistema sembra bloccato, con tutti i comandi bash che mostrano "EXECUTION IN PROGRESS" senza risposta evidente.

Questo suggerisce che i processi bloccati non si sono ancora sbloccati automaticamente.

Ho verificato lo stato attuale e ti consiglio di contattare il supporto Emergent per valutare un possibile riavvio del container. Nel frattempo, puoi attendere qualche minuto e riprovare.

Il codice con le query ESB è comunque salvato e pronto per essere utilizzato non appena il sistema tornerà operativo.

Ti invito a testare la situazione e farmi sapere se persiste qualche problema, così potremo approfondire ulteriormente.

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if U want I can translate

fringe ibex
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without any actual context as to what's happening will need more clarification on what's causing the issue. I have outlined above for you to provide screenshots of any visual errors or messages that may contain Vital information that'll help resolve your current issue. alternatively you can email [email protected] for further help.

TierOne - Mike.