#Unable to Link Custom Domain

1 messages · Page 1 of 1 (latest)

fallow raft
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Hello Emergent Support,

I'm unable to link my custom domain to my deployed application due to a "Duplicate custom hostname" error.

Error Details:

  • Domain: robandroberlytransport.com
  • Error: "Registration Failed - failed to create Cloudflare custom hostname for www.robandroberlytransport.com: Duplicate custom hostname found"
  • Application: Rob & Roberly Trucking (logistics application)
  • Job ID: [Click the 'i' button in top-right of chat to get this]

Troubleshooting Already Tried:
✓ Attempted linking without "www"
✓ Removed all A records from DNS
✓ Tried both "Auto-link Domain" and "Link Manually" options
✓ All attempts result in the same error

Request: Please clear the duplicate hostname from Cloudflare so I can link my domain.

Screenshots attached

tawny terrace
#

It tells you "Duplicate" right in the error message LOL. because you already have an A record that has www.robandroberlytransport.com you don't need a third one just two A records.

fallow raft
#

I previously configured the domain with Entri. Now, I don't have any option to link the domain. Can you help remove the record from Cloudflare?