#When I deploy my page it goes to a blank white page and nothing shows

1 messages · Page 1 of 1 (latest)

gaunt oracleBOT
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I will need your job ID where you face any issue. You can find it by opening the chat and clicking on the 'i' button in the top right corner. You may have to close the preview to see the button. From the panel that opens, please copy the job ID and share with us.

fringe tiger
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57a60c2f-77aa-47d1-97e4-4550c10ff0ac

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I have deployed I have stopped and then deployment I have redeployed and I have stopped that deployment. Everything I deploy goes to a white page. And they keep charging me for it and I am out $40 now almost. And I am very upset

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I don't have enough money to Redeploy this is unacceptable.

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57a60c2f-77aa-47d1-97e4-4550c10ff0ac

gaunt oracleBOT
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The main difference between Redeploy and Replace Deployment depends on whether you are continuing in the same job or have moved to a new one after forking.

  • Redeploy:

    If you already have a running deployment in a job and make changes (like adding new features) within that same job, you can simply redeploy. This updates the existing deployment with your latest changes while keeping everything else (including your database) intact.

  • Replace Deployment:

    If you forked your work and are now in a new job with additional changes, you cannot redeploy directly since the deployment is tied to the original job. In this case, you use Replace Deployment. When doing so, you’ll be asked whether you want to retain your existing database or create a new one. To avoid losing your data, make sure to select retain database. This will migrate your existing deployment (along with all its data) to the new job where you’ve made changes.

  • During your very first deployment, the data from the preview DB is migrated to the deployment database.

  • This happens only once, at the first deployment.

If you’ve moved to a new job after forking, you should use Replace Deployment and choose to retain your database. That way, all your data will be preserved while your deployment shifts to the new job with your latest features.

fringe tiger
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I'm starting to get frustrated. Do not see what you are talking about as far as the difference between redeploy Or replace deployment. I do not see the replace I'm trying to redeploy three times. The same issue keeps coming up a blank white page when I deploy

quick ocean
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I am not able to understand, which white page are you talking about. I checked the deployment and it seems to be working alright. Attaching a screen recording for your reference

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The reason I highlighted the difference between replace and redeploy is that when you fork and deploy in a new job, you don’t need to shut down the previous one and redeploy again—saving you from spending another 50 credits.

You can just replace your older deployment with the new one.

fringe tiger
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That is an illusion. If you click on the link I provided that is my link they gave me to visit my deploy.

gaunt oracleBOT
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if I click on the link you sent I am taken to the same app

fringe tiger
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Is anyone there?

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When I deploy my page it goes to a blank white page

gaunt oracleBOT
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Hey can we get on a call? Let me know once you are available

fringe tiger
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I'm here

gaunt oracleBOT
fringe tiger
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What's the code?

gaunt oracleBOT
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refresh and try again, you shouldn't need any code

fringe tiger
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I am disabled . im trying to do this from my computer. All I can do is point and click

gaunt oracleBOT
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Please share a screen recording of issue you are facing with the explanation

fringe tiger
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57a60c2f-77aa-47d1-97e4-4550c10ff0ac That's the job ID

gaunt oracleBOT
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I will need a screen recording. I am not able to understand the issue completely. Please share a screen recording of issue you are facing with the explanation

fringe tiger
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I don't know what a screen recording is?

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When I hit visit it goes to the white page

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Is this what you want?

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Is anyone there?

gaunt oracleBOT
fringe tiger
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That does nothing but bring me to the sign in page

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Is there some video I'm supposed to watch

terse muralBOT
fringe tiger
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The link you keep sending me is the link to the Google search. I don't know what you want me to look at? Or I'm too dumb to figure it out explain it to me like I'm 5 years old please I a 54 year old disabled person

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I'm very frustrated i've spent$60 trying to build this app and it will not launch and I am very frustrated