Agent doesn’t wake up | Emergent | Page 1

errant bough Aug 15, 2025, 10:19 AM

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Agent gives wake up error

bleak lodgeBOT Aug 15, 2025, 12:49 PM

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Hey! While we work on resolving this issue, could you please try waking up the agent again? For many users, it has worked on the second attempt.

If the issue persists, please share your Job ID with us. You can find it by opening the chat and clicking the ‘i’ button in the top right corner. You may need to close the preview to see this button. From the panel that appears, copy the Job ID and share it with us.

errant bough Aug 15, 2025, 4:23 PM

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Now I am stuck here. It says agent is waiting and I cannot push a message , it’s frozen

bleak lodgeBOT Aug 15, 2025, 5:34 PM

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I will need your job ID where you face any issue. You can find it by opening the chat and clicking on the 'i' button in the top right corner. You may have to close the preview to see the button. From the panel that opens, please copy the job ID and share with us.

errant bough Aug 15, 2025, 5:47 PM

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2a8f783a-c2e2-4d09-b350-e2fb40597068

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Again agent went to sleep

bleak lodgeBOT Aug 15, 2025, 7:00 PM

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Hey! Your agent is up and waiting for response. Kindly confirm it at your end.

errant bough Aug 16, 2025, 5:07 AM

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Not waking up now

#Agent doesn’t wake up