Hey, I had 5 unspent credits in my account from last month, and then I bought the Standard subscription about a day ago, so now instead of having 105 credits I have 99 credits. Can someone help me with this? Thank you!
#I lost credits
eternal forge
worn mesaBOT
I will need your job ID where you face any issue. You can find it by opening the chat and clicking on the 'i' button in the top right corner. You may have to close the preview to see the button. From the panel that opens, please copy the job ID and share with us.
eternal forge
I didn't necessarily face any issue in a job id. I simply bought the standard plan while I had 5 credits remaining, and I thought after receiving the 100 credits I would have 105 in total, but I have 99 instead.
Here is an old job ID if that helps you identify my account:1435721b-c76a-441f-aea9-9951e654deef