#Game crash

1 messages · Page 1 of 1 (latest)

rustic sluice
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I was entering the training ground, and immediately upon spawning in I got this error:

Fatal error: [File:E:\Zeta\NEngineFork\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 405]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 757 Group IoStoreHash:931ea9784c86e55ef3d91409 Group NumShaders: 22 Shader Index: 9979 Shader In-group Index: 757 Shader Hash: 747DE1683245F4512ACE38ECAE1E1E525A4DC3FE. The CPU (Intel(R) Core(TM) i7-14700K) may be unstable; for details see http://www.radgametools.com/oodleintel.htm

Crash in runnable thread Background Worker #25

Also, I now cannot open the game at all and get the same error.

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Reinstalling the game and deleting my Zeta appdata folder fixed the problem.

lament spruce
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Thanks for the heads up! We will check into this further. 🙏

rustic sluice
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Slightly different error, this time it happened around 5 min into a match for seemingly no reason:

Fatal error: [File:E:\Zeta\NEngineFork\Engine\Source\Runtime\RenderCore\Private\ShaderCodeArchive.cpp] [Line: 405]
DecompressShaderWithOodleAndExtraLogging(): Could not decompress shader group with Oodle. Group Index: 403 Group IoStoreHash:4f324ca7c724e5011f92ed09 Group NumShaders: 21 Shader Index: 5012 Shader In-group Index: 403 Shader Hash: D149E88957454D0DC32A80F6555DE770C75AA5A8. The CPU (Intel(R) Core(TM) i7-14700K) may be unstable; for details see http://www.radgametools.com/oodleintel.htm

lament spruce
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Thanks for the continued reports. Our development team is actively looking into the cause of the issue. While they will do their best to identify and fix the issue as soon as they can, it would be helpful if you would provide your game logs.

The log file can be found in: C:\Users{YourUserName}\AppData\Local\Zeta\Saved\Logs\Zeta.log

The dev team has found that a lot of the time, crashes were resolved by updating the graphic driver to the latest version. If you are experiencing crashes and if you haven't done so already, please do check if your graphic driver is up-to-date.

rustic sluice
lament spruce
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Got it. Thanks!

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@sinful moth @steady elm @obsidian aurora