Oof that's a frustrating issue, but this is not the appropriate place for bug reports.
Please submit this info as a Bug Report via the link in #civ7-bug-reports-and-help so the appropriate team can investigate and fix
The feedback forum gets periodically reviewed by staff, and ideas are summarized and brought to the Design to potentially get included into future plans for the game.
Whereas filing a Bug Report on the 2K Support portal creates a tracking ticket, is guaranteed to be seen/handled by 2K support staff, who will then go through checklist to make sure all the relevant details are gathered before they can then hand it over to QA/Dev teams to investigate, triage, and fix.