Discord Bot subscription service using Dodo Payments.

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• Email requirement

  • Dodo requires a valid customer.email for receipts + compliance.
  • Using placeholder emails is not recommended long-term.
  • Better approach: collect email during checkout (use hosted checkout input) or prompt in Discord before payment.

• Receipts

  • Receipts are sent to customer.email.
  • If you don’t have a real email → user won’t receive receipts.
  • Alternative: ask for email post-purchase and update customer (see below).

• Updating customer email

  • Yes — you can update customer data via API.
  • Use PATCH /customers/{customer_id} to replace the email.
  • Store customer_id so you can update later.

• Customer lookup

  • No reliable way to fetch customers purely by metadata.
  • Metadata is not indexed for lookup.
  • You should store customer_id on your side (e.g. mapped to Discord user/guild ID).

Recommended setup

• Create customer at checkout → store customer_id + Discord ID
• Collect email either:
  • upfront in checkout, or
  • later → then PATCH update

If you skip storing customer_id, managing subscriptions and updates will get messy quickly.

Hey @mental bane, We have limited availability over weekends, but rest assured we'll get back to you as soon as possible!

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This query has been marked as resolved by @mental bane.