#Query regarding bank/business details

1 messages · Page 1 of 1 (latest)

hazy adder
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When I created my Dodo account, I hadn't setup my company name, trade license, GSTIN with the authorities yet. How do I update these details now? Currently, I am set up as an Individual in Dodo, but I have since registered as a sole proprietor.

Also, I don't see an option to add my company bank account details for processing payouts.

Will Dodo ask for bank details after crossing the payout threshold?

solemn prairieBOT
#

To update your Dodo account from an Individual to a Sole Proprietor, you will need to update your business details and potentially resubmit your verification documents. Here's how you can do this:

  1. Access Your Business Profile:

    • Navigate to Business → Business Profile in your Dodo Payments dashboard.
    • Here, you can update your business details such as company name, trade license, and GSTIN. Make sure to save your changes.
  2. Change Registration Type:

    • If you initially selected the wrong registration type (e.g., Individual instead of Sole Proprietor), you will need to contact Dodo support via Intercom or Discord to enable resubmission of the Payout Compliance form.
  3. Add Company Bank Account Details:

    • To add your company bank account for payouts, go to the Payout Settings section in your dashboard and click on Add Bank Account. You will need to enter your bank details and verify the account.
  4. Verification After Payout Threshold:

    • Dodo Payments will prioritize your account verification once your earnings cross the payout threshold of $100. However, it is recommended to ensure all your documents are compliant to avoid delays.

If you encounter any issues or require further assistance, it is best to reach out directly to Dodo Payments support for guidance.

Helpful Links:

Dodo Payments Documentation

Comprehensive answers to common questions about Dodo Payments, covering onboarding, payments, subscriptions, compliance, and technical integration to help you navigate and make the most of our platform.

Dodo Payments Documentation

Merchant can access and manage their personal account information such as Contact Name, Profile Image and phone number for a more personalised experience through the my account section.