Account verification

[split narwhal]

Account verification with Dodo Payments typically takes 24 to 72 working hours. However, delays can occur due to a high volume of applications, weekends, public holidays, incomplete or incorrect submissions, or manual reviews for risk or compliance issues【4:1†source】. If it has been more than 7 days since you uploaded your documents, I recommend checking your email or the Dodo Payments dashboard for any required actions. You can also contact the support team by direct messaging your registered email on Discord for a follow-up【4:1†source】.

Regarding payouts, Dodo Payments supports several payout cycles, including bi-monthly (default), monthly, and weekly options. Payouts are only initiated if all verifications are successful and the payout threshold is crossed within the billing period【4:6†source】.

If you have any further issues or need urgent assistance, you can reach out to [email protected] for more personalized help【4:5†source】.

Helpful Links

• Verification Process
• Payout Structure
• Support Contact

Hey @errant thistle, We have limited availability over weekends, but rest assured we'll get back to you as soon as possible!

[twin oxide]

Please share your business id.

cc: @eternal locust

[errant thistle]

bus_RTTC28bwpQyqYRrNpT7SB

[errant thistle]

@twin oxide any updates?

[eternal locust]

Hi, we shall reach out to you over email.

[errant thistle]

@eternal locust I saw this message
"The name on your Identity verification form, and bank verification form do not match. Please share bank details in the name of the registered individual."
But this mistake, I reched and name match, in my bank account and in verified docs

[eternal locust]

Yes, please expect an email from us by EOD. The team shall get back to you soon.

[errant thistle]

@eternal locust @twin oxide Hello, I did not get any response yet, please help me, I need to get payout in this cycle urgently

[errant thistle]

@twin oxide @eternal locust guys, please help me

[errant thistle]

@stark smelt can you help me?

[stark smelt]

Hey @errant thistle I've sent you a dm

[errant thistle]

now my account show as verified, but when I go to payout page it show me infor that I need verificaiton, what should I do next?

[eternal locust]

Hi Alex, this pop up should go away once you complete $50 in wallet balance. This is just for the payouts, as payout will be initiated once you have $50 in wallet balance.

[errant thistle]

@eternal locust but my account have a lot more than 50$