It seems like you are facing an issue with accessing the payouts section on your Dodo Payments dashboard despite having exceeded the $50 threshold. Here are some steps and considerations to help resolve this issue:
-
Verify Account Setup: Ensure that all required verifications for your account are complete. Payouts will only be initiated if all verifications are successful and the payout threshold is crossed during the billing period .
-
Payout Threshold: The minimum payout threshold for USD payouts is $100 after deductions for fees and taxes . Make sure your balance meets or exceeds this threshold.
-
Payout Cycle: Check your payout cycle settings. By default, Dodo Payments operates on a bi-monthly payout cycle. Depending on your transaction volume, you might be eligible for weekly payouts. You can contact support to adjust your payout cycle if necessary .
-
Dashboard Access: To access detailed payout information and reports, navigate to
Business > Payoutson your dashboard . -
Contact Support: If you have verified all the above and still cannot access the payouts section, it may be necessary to contact Dodo Payments support for further assistance. They can provide specific insights into your account status and any additional steps required.
If you've completed these steps and the issue persists, contacting Dodo Payments support directly would be the best course of action to ensure that there are no account-specific issues preventing access to your payouts.
Helpful Links:
Track your financial activity across multi-currency wallets with comprehensive transaction ledgers, including payments, refunds, fees, and payouts in USD, GBP, EUR, and INR.