#Payout Page Still Showing Activation Message After Account Verification

1 messages · Page 1 of 1 (latest)

feral flareBOT
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It seems that your account activation is complete, but the payout verification process is still pending. Here are the steps you should follow to resolve this issue:

  1. Check for Required Documentation: Ensure that you have submitted all the necessary documents for payout verification. If any documents are missing or incorrect, this could delay the verification process.

  2. Submit Payout Verification Form: If you haven't received the payout verification form, check your email (including spam/junk folders) or your Dodo Payments dashboard for any notifications or forms that need to be completed.

  3. Contact Support: If you have submitted all the required documents and still see the "Account Verification is Under Review" message, contact Dodo Payments support. You can do this by emailing [email protected] or reaching out through Discord or Intercom, providing your registered email ID for faster assistance.

  4. Mention Urgency: If you have crossed the payout threshold or have an urgent need for the payout (e.g., due to a business launch or campaign), mention this in your communication with support to potentially expedite the process .

  5. Wait for Review: The compliance team typically reviews forms within 1–2 working days. If it's been longer, follow up with support.

For more details on the process and potential reasons for delays, you might want to refer to the Dodo Payments documentation or contact their support team directly for personalized assistance.

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opaque lodge
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Please don't ask this issue in multiple places. You have already asked it in #1381966518568616006

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@hollow depot