simple flume
I've submitted all my details, bank got verified, but identity verification was held in pending due to not having a product website instead I had my portfolio website only, now I've added a new brand from Business Settings with the product website, but now option to resubmit or do anything regarding the Identity Verification so that I can turn on the live mode and start taking payments for my Chrome Extension
brazen mapleBOT
To address the issue with your identity verification being on hold due to the lack of a product website, here are the steps you can follow:
Check for Resubmission Option: After updating your business settings with the new brand and product website, ensure that you have checked your Dodo Payments dashboard for a resubmission request. You should receive an email notification if resubmission is required.
Access the Resubmit Option: The Dodo Payments verification team should enable the "Resubmit" option in your dashboard, allowing you to upload new documents or update existing information.
Upload Correct Documents: Navigate to the "Verification Section" in the dashboard and upload the updated documents, ensuring that all details are accurate and match your business information.
Submit for Review: Once you've uploaded the necessary documents, click "Submit for Review" to send them for another review by the Dodo Payments team【4:7†source】.
If you do not see the option to resubmit, or if the verification remains pending, I recommend contacting Dodo Payments support directly through their provided email or via Discord to ensure that your issue is escalated and resolved promptly【4:1†source】.
