Business Verification Failed - I don't know why, no option to resubmit data. | Dodo Payments | Page 1

slate hound Apr 7, 2025, 2:00 AM

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Hi, wanted to go live and found out my business verification was in failed. I cannot find anyway to see what went wrong and no option to resubmit information.
Never received an email informing of the business verification problem.

Would appreciate help.

cedar pollen Apr 7, 2025, 5:28 AM

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@broken cargo

broken cargo Apr 7, 2025, 5:29 AM

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Please DM me your business name or full legal name to check this

slate hound Apr 8, 2025, 12:57 PM

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Hi, I would appreciate assistance on this issue @broken cargo @cedar pollen

cedar pollen Apr 10, 2025, 7:56 AM

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@broken cargo please check the above.

broken cargo Apr 10, 2025, 7:57 AM

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Let me check and get back

broken cargo Apr 10, 2025, 8:28 AM

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Marketing email is approved. What is it that you need help with?

spice wolf Apr 10, 2025, 8:41 AM

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Hi @broken cargo my business verification failed. I have submitted bank details and compliance forms, although they seem unrelated to the issue at hand.
I have DM'd you my business details and sent an email to the support team as well.
Thanks
Sagar

#Business Verification Failed - I don't know why, no option to resubmit data.