🙋🏼get-help

Error Code: AUTHENTICATION_FAILURE 2 messages

Mar 4, 2026, 4:47 AM issue

Bank Name had a mistake, though it got verified 10 messages

Mar 4, 2026, 3:52 AM issue question other

COP - Colombian currency support 4 messages

Mar 4, 2026, 2:16 AM issue

Credits on yearly plan granted monthly 30 messages

Mar 3, 2026, 8:49 PM question

In test mode - Payment is stuck at processing status. What to do? 19 messages

Mar 3, 2026, 6:36 PM issue payment dashboard webhooks

i am in test mode, when add api key, named it enabled write access and generated it, however using t 5 messages

Mar 3, 2026, 3:06 PM other

Sentra AI problem in VS Code: Cannot use 'in' operator to search for 'reasoning' in undefined 11 messages

Mar 3, 2026, 2:52 PM issue question

Could someone get on a call and help me setup my account? 11 messages

Mar 3, 2026, 12:46 PM issue question

Pending review 2 messages

Mar 3, 2026, 5:19 AM question

Product verification 7 messages

Mar 2, 2026, 6:23 PM issue

Login is broken 10 messages

Mar 2, 2026, 5:01 PM issue other

Can’t verify my identity 8 messages

Mar 2, 2026, 3:33 PM issue

How to distinguish Brands in Payouts 4 messages

Mar 2, 2026, 9:02 AM issue question

Single link payment 5 messages

Mar 2, 2026, 7:39 AM question

Bank account still in Submitted State. 4 messages

Mar 2, 2026, 4:47 AM issue question

Need help with volume and custom rate if possible. 5 messages

Mar 1, 2026, 5:03 PM question

What all countries and currencies are supported for PayPal 6 messages

Mar 1, 2026, 9:51 AM question

Live payments disabled. But trying to submit form gives and error that it is a duplicate submission 7 messages

Mar 1, 2026, 5:26 AM issue

Payments on test are stuck in processing 5 messages

Feb 28, 2026, 4:32 PM issue

Pending Account Verification (Over 1 Week) 22 messages

Feb 28, 2026, 9:59 AM other

Seeing internal Server Error in webhook messages in Test mode 2 messages

Feb 28, 2026, 3:58 AM issue payment webhooks

Static Link To User's Dashboard Doesn't Send Email in Test Mode 3 messages

Feb 27, 2026, 3:54 PM sdk question

Confused about the allowed_payment_method_types field 3 messages

Feb 27, 2026, 2:36 PM sdk question

Approved my new brand 2 messages

Feb 27, 2026, 2:21 PM issue

Unable to verify bank, Payout verification pending 9 messages

Feb 27, 2026, 11:42 AM issue

Issue Updating "Seat Based billing" subscription due to RBI Guidelines 35 messages

Feb 27, 2026, 7:38 AM issue

Does subscription.expired trigger when the renewal date is reached if the user has canceled his sub? 10 messages

Feb 26, 2026, 11:43 PM question

Business & Bank Verification is still in pending. 3 messages

Feb 26, 2026, 5:08 PM other

Hey team, I’m using Dodo in my new app and I’m seeing a consistent issue 6 messages

Feb 26, 2026, 3:12 PM issue payment webhooks

How do I manually add a subscription? 4 messages

Feb 26, 2026, 10:29 AM dashboard question

Chargebacks filed by mistake - customer confirmed withdrawal 7 messages

Feb 25, 2026, 5:12 PM payment

Plan Upgrade RBI restrictions. 46 messages

Feb 25, 2026, 3:10 PM webhooks question

BUG: RTL is broken in the checkout 2 messages

Feb 25, 2026, 1:01 PM issue

No camera access in mobile app 3 messages

Feb 25, 2026, 11:30 AM issue

Hi, i build a saas and got submerchants 7 messages

Feb 24, 2026, 4:48 PM question

Requires payment method ? 3 messages

Feb 24, 2026, 2:45 AM issue payment question

How much time it take for appeal to review 2 messages

Feb 23, 2026, 1:25 PM question

Many webhook event for one change in subscription. 3 messages

Feb 23, 2026, 1:04 PM issue question

Brand deletion? 2 messages

Feb 23, 2026, 10:00 AM dashboard

Documentation help regarding Media Download 8 messages

Feb 22, 2026, 10:22 PM payment question webhooks

My Form is not resubmitable 10 messages

Feb 22, 2026, 3:19 PM issue

How to handle UPI mandates for subscriptions? 10 messages

Feb 22, 2026, 11:44 AM issue webhooks question

continuous payment failure with upi 9 messages

Feb 22, 2026, 8:45 AM issue payment

managing brands 4 messages

Feb 22, 2026, 8:24 AM question

Need help changing payout bank account 6 messages

Feb 21, 2026, 5:52 PM other

Need help in Business verification. 7 messages

Feb 21, 2026, 1:39 PM question

Need information 19 messages

Feb 21, 2026, 12:58 PM question

Payment debited at customer's end. Shown as failure at Dodo 7 messages

Feb 21, 2026, 5:23 AM issue payment

Credit purchase for meter usage 6 messages

Feb 21, 2026, 1:11 AM question

Question About Available Payment Methods 17 messages

Feb 21, 2026, 12:57 AM question