#Hoping for some updates on the alpha test emblem distribution for people who didn’t receive them

1 messages · Page 1 of 1 (latest)

tidal fulcrum
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There is a considerable number of guardians here who played both the alpha and beta tests of Destiny Rising and completed all the required challenges to get the rewards and got either just the alpha, just the beta or no rewards at all.

The alpha test emblems were supposed to be received via code sent to an email address we linked during the alpha. We never got that.

Since the beta was available only on android, the folks who played alpha on iphone and beta on android CANNOT get both rewards on the same account, because there was no way to link google account on iOS during the alpha. And it wasn’t required either, that’s why you asked us to bind an email address.

I know fixing bugs is probably top priority for the dev team, but at least an acknowledgement of the situation and a response stating that they are working to distribute the emblems (FIRST CHOSEN and JIANGSHI FORERUNNER) would be great. Many alpha players including myself spent double digit hours playing the alpha, giving honest feedback and reporting bugs. Hope we can get the emblem like the rest of android players.

tidal fulcrum
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@scenic sable

pale crown
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I would love my rewards too sometime, but I'm honestly in no big rush

tidal fulcrum
tidal fulcrum
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Here is the full info

native blaze
pale crown
native blaze
pale crown
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Got it, I'll send an email later today. Thank you!

tidal fulcrum
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When you contact them via email they just say to contact in-game support because “they have your account info”

tidal fulcrum
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I think our best chance is to push this issue through Community Managers

rocky nova
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I agree with this, I played both the Alpha and Beta with the same email address and have not received any emblems. Which is funny because I DID receive my Double silver purchase reward that I spent during Beta - so they obviously know I've played... Lmfao.

tidal fulcrum
tidal fulcrum
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Now they are saying that they required users to sign in with the same alpha account. That is not correct. Otherwise why would they have required to bind a social media account?

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That is literally not correct

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@native blaze

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“The redemption code will be issued via email”

gaunt juniper
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I was looking for where this type of discussion went since they took our beta chat away

tidal fulcrum
gaunt juniper
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the issue is I dont have both uid or idk where to find them so Im in a pickle

tidal fulcrum
gaunt juniper
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It started with this

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After that^ they asked me what platform the game was from and I proceeded to tell them that it was on the mumu player and that the email was the same from google/apple

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then you get to the second screenshot I posted then the first screenshot is the response to the second one. Sorry its not in order but please ask if its confusing

tidal fulcrum
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No i completely understand. This alpha on iOS and beta on google has been a major issue for everyone. The only people ive seen that have been able to claim both and alpha and beta rewards on the same account are the ones that played both on android, otherwise you are screwed

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You get either alpha OR beta, and therefore you cannot get the amazing FIRST CHOSEN emblem

gaunt juniper
tidal fulcrum
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They keep saying this via email

tidal fulcrum
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Any updates?

gaunt juniper
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I don’t have an update but why is it so difficult to actually get help for this

jovial vale
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Wasn't there supposed to be an emblem for clearing contest mode in Alpha too? I swear there was.

I would not have done it if it was simply just leaves and bragging rights. I'm someone that will only do difficult content if there's a genuine reward.

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They need to quit with that different platforms so you don't get anything crap. Get someone to look at peoples provided proof of participation and distribute the damn emblems.

tidal fulcrum
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@rustic crown

tidal fulcrum
jovial vale
tidal fulcrum
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Any updates??

tidal fulcrum
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Any updates on this? @native blaze

tidal fulcrum
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Any updates on this issue @rustic crown

gaunt juniper
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With them not even trying to fix this issue, has made me completely drop the game