#Game Keeps Infinite Login no matter what

1 messages · Page 1 of 1 (latest)

lilac tapir
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I've tried cloud sync, resetting back to an old save 2 days ago, local play, it doesn't matter I keep getting the infinite loading hang. I've tried lowering settings below max, reducing frame gen, and still get nowhere.

Attached crash reports. It's identifying something...just can't tell what. Whatever it is, it's somethat that can be fixed after a config file reset and sometimes re-creating the rocks db files. But, it always breaks.

Devs, please look into it if there's an opportunity. Game is great! Love building in it and don't want to have to give up (again).

burnt pine
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Hey!

May I ask you to share your "Saved" folders (.zip them first)?

If you're playing solo/offline, joining somebody else's world, or self-hosting, the folder is located here:

  1. Press Win + R
  2. Paste the following path:
    %localappdata%\R5\

If you're hosting a dedicated server, the folder is located inside the dedicated server root directory:
Windrose Dedicated Server\R5\Saved\

If you're playing on a dedicated server hosted by somebody else, we would greatly appreciate it if you could also share the saves from that server as well (see the previous section for the folder location).

Please also describe:
• where you're playing (which world/server);
• which character is being used;
• any steps that may help us reproduce the issue.

Any additional information, descriptions, or reproduction steps would be extremely helpful for our investigation.

lilac tapir
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Here ya go! Should be everything in there. Haven't tried to log in today yet

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I think this is the only saved folder under R5 I have

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it's a local game that I USED to use cloud save on. Had more problems after the update 05/04 than before. Before the update, if I fast traveled to Tortuga, I'd hang until timeout or force close. After the update, I started having hang on login until timeout or force close.

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Interestingly: if I deleted the config file, the game usually would load up correctly (I could tell by the sound of the character unsheathing weapons vs not hearing that at all on a bad load)

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Deleted config/reinstalled graphics driver

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usually would help. Until it wouldn't. (I don't have issues in other games btw)

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What's even odder is now, when I do get in, I am able to fast travel to tortuga and NOT crash. Multiple times in a successful login

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I had basically managed yesterday I think to roll back to a save on 5/3 which I had success loading into, all of which was off cloud save. Soon as I reenabled Cloud save process I had issues

burnt pine
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Hey! Could you please tell me what is your GPU? Based on our investigation, this issue might be related to your GPU rather than saves. It just takes too long to load into the world, but the game itself isn't frozen at that point. I might suggest updating your GPU drivers, but we don't have a clear explanation as to why it could be happening at the moment

lilac tapir
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5070ti ASUS Prime.

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Other games render fine...hope it isn't hardware bound. Also, there's another thread where a guy logs into a "dummy" or alt world with his character first, and then his main world, and it works. I can log into other worlds with my character. Just not the one i've built in