#FatalError when conecting to server

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dapper crystal
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Hey hey, I've recently wiped my server as we gained a few more players. The server booted just fine and had no errors at all. The moment I tried to connect, the server crashed and sent me back to the home screen of the game. The server is hosted by gportal and the support wasn't able to help me with the issue and told me to contact game devs. The support from G-Portal was able to connect with the server and was able to play, non of my friends was able to.

EDIT: Tried both invite code and direct connect

This is the error I recieve:
**[2026.05.06-14.42.49:259][409]R5LogGameProblems: Warning: [002409] UR5GameProblems::UpdateGameStatus PrevGameStatus 'ER5GameStatus::Fine'. NewGameStatus 'ER5GameStatus::MultipleProblems' [D:\Source\Build\work\gameRepoCheckoutDir\Source\R5\Game\GameStates\Components\R5GameProblems.cpp:202]
[2026.05.06-14.42.49:259][409]LogWindows: Error: appError called: Fatal error: [File:D:\Source\Build\work\gameRepoCheckoutDir\Source\R5\Game\GameStates\Components\R5GameProblems.cpp] [Line: 211]
[002409] UR5GameProblems::UpdateGameStatus Server will be stopped due to data inconsistency **

Crash Log is attached

dapper crystal
#

Update: I deleted all files from the game and uninstalled it. After reinstalling the game I am able to connect to my server but this is absolutely no option for my players. Let us please find a solution for that