#[Solved] Can Play Single Player but Cannot Host/ or Join server

1 messages · Page 1 of 1 (latest)

zenith nest
#

Currently I am having trouble joining a server or hosting a game as I am faced with infinite loading screens that kick me back to main menu after 5 minutes of trying to log in to server

#

I already allow the app through firewall

#

but still facing the same problem is there other things that I need to try?

fringe sinew
#

Hello

#

What kind of server are you trying to join?

zenith nest
#

a server hosted by Xrealm and also another person hosted server and i also cant host a server

fringe sinew
#

can you please sahre your logs with me please?

flint yewBOT
#
BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

fringe sinew
#

also if you can get hold of the server logs that would also be highly appreciated

#

also - are you using any mods?

zenith nest
zenith nest
fringe sinew
#

I woudl also need these:

image.png
zenith nest
zenith nest
fringe sinew
#

were you able to join before? or you never was able to join anyone?

zenith nest
#

i was never able to join anyone

fringe sinew
#

investigating now

fringe sinew
#

please remind me, you can play the offline worlds just fine?

zenith nest
#

yes

#

although it takes time to log in

fringe sinew
#

do you think you can try to load into an offline world and send me logs?
if you could also can you time how long it takes you to load into an offline world? (like witha stopwatch on your phone)

zenith nest
#

is it game logs?

fringe sinew
#

yes!

#

this one:

image.png
zenith nest
#

i timed it and i need 6 minnutes and 29 seconds to log in

#

to single player

fringe sinew
#

can you also send me the latest log please?

zenith nest
fringe sinew
#

thank you looking

zenith nest
#

oki thank you for looking

burnt girder
#

Hey there, just chiming in to follow along. Having the same issue with my dedicated server.

simple agate
#

also have the same issue

fringe sinew
#

@burnt girder , @simple agate I would appreciate if you could create separate threads and share your situation so we can look at them in isolation that woudl help us greatly.

please create a thread. describe your issue, attach logs and ping me

zenith nest
#

Hi it is not fixed but I am able to join the server using my steam deck using a new character

#

so i think its not an issue of network

#

@fringe sinew if it is like this do you recommend to uninstall and redownload? n delete R5 folder before uninstalling and redownload?

fringe sinew
#

very sorry.... so my collegues got back with a replay.

For some reaons it takes it along time to lead the game... you have a decent PC it shouldnt take so long. from what we can see from the logs, you get disconnected because it takes too long to load (and 6.5 minutes to load into an offline world - taht's too much).

Is your game on SSD?
Can you try to deisable other apps (lie browsers for examples \ any other things that could affect load)
Restart your PC
Restart Steam (shut it down from teh tray)

And see if it changes anything for you

zenith nest
#

its a laptop

fringe sinew
#

try disabling other apps and see if it helps 🙁

zenith nest
#

ok yes it is fixed thank you

fringe sinew
#

omg

#

glad it worked!