#Server error R5 Log

1 messages · Page 1 of 1 (latest)

pine jetty
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I keep getting an error and my local dedicated server will not start up, the error just loops over and over again after last update. I have done a fresh install of the game and server while backing up saved files and the error persist.;
R5LogBLDalAQ: Warning: [001843] R5BLDalAsyncQueue::DetectProblems [s: -1: 576: makebak] Slow task. Task was finished in 784 ms.

tiny tulip
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can you send me logs please? both client and server please

night snowBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

pine jetty
tiny tulip
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is it a vanila windows dedicated server?

pine jetty
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Yes, it is a vanilla windows dedicated server that I run on a separate machine. We had no issues with the server running on May 3rd 2026. After I took it down May 4th for updates, it has since had this error that just repeats. I have uninstalled, deleted local files, reinstalled, brought in old saves and still the error

tiny tulip
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can yo usend me your world folder from the dedicated server please?

pine jetty
tiny tulip
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it looks like your world save got corrupted, can you send me the entire Saved folder please

pine jetty
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Thank you for the quick review

tiny tulip
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has there ver been default_backups folder here?

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I managed to reproduce your situation on my PC so I've sent it for further investigation

pine jetty
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There was a backup folder

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Appreciate it

tiny tulip
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just a reminder where worlds live now

pine jetty
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Should I remove all other instances or unzip and place this one in that folder

tiny tulip
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yes, you need to unzip it

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it should look like this

pine jetty
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Same error

tiny tulip
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can you send me screenshot of the folder please?

pine jetty
tiny tulip
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and inside this world folder?

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there shuld be an archive inside this world folder, you don't nend to unzip the one that is inside (in case I misguided you :))

pine jetty
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Yes, I only unzipped the file you sent, place it in the v2backups\worlds and still get this error

tiny tulip
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can you send me the serverdescription.json screenshot please?

pine jetty
tiny tulip
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are you launching the dedicated server from steam client?

pine jetty
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No, I use the foreground launcher

tiny tulip
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can you try to launch from steam? if possible?

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shuldnt make any difference.... tbh... but you never know

pine jetty
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Of course, launched from dedicated steam launcher and same error

tiny tulip
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do you see the problem looping in the server's console?

pine jetty
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Yup, it loads this error over and over after a few minutes at each attempt

[2026.05.05-19.50.21:044][834]R5LogBLDalAQ: Warning: [001834] R5BLDalAsyncQueue::DetectProblems [s: -1: 576: makebak] Slow task. Task was finished in 785 ms. DebugInfo
[D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1252]

tiny tulip
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it looks like you are launching dedicated server from within the game's folder:
D:/Steam/steamapps/common/Windrose/R5/Builds/WindowsServer/R5/

not the native dedicated server instalation path...can you try launching from the original sedicated server instalation path?

pine jetty
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[2026.05.05-19.58.09:069][836]R5LogBLDalAQ: Warning: [001836] R5BLDalAsyncQueue::DetectProblems [s: -1: 576: makebak] Slow task. Task was finished in 787 ms. DebugInfo
[D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1252]

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Same error from the dedicated server path

tiny tulip
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did u put the world to the new dedicated server folder?

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and please sahre the full log with me

pine jetty
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Yes, the unzipped download folder into the v2backup world path

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Here is the new log from the dedicated server path with the world file in the v2backups path

tiny tulip
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can you try deleting whatever you have in the RocksDB folder? and try to launch it again

pine jetty
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Deleted the contents and the same error

tiny tulip
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please send me the log again

pine jetty
tiny tulip
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while i'm on it, can you try installing the dedicated server on your other machine (the one you play from), put the save in there and try to connect to it?

pine jetty
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Sounds good, will do right now\

tiny tulip
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the confusing part is that according to the log everything shuld be fine, the eeror says that it takes longer time to create backup... but It was still successful, have you tried connecting to the server in it's current state?

pine jetty
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I have the dedicated server running on my gaming computer and it doesn't have the error, however I am trying to connect to the server and it's just stuck on the in game loading screen

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That's also what I thought, it looked like everything was still fine even if it was taking a while, but my other players and I couldn't see the server last night in the game

tiny tulip
pine jetty
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From the dedicated path or game path

tiny tulip
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game path, ill try to connect to that server with your save

pine jetty
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What is the path to that folder? I;m only finding the R5 server Saved path in the game folders

tiny tulip
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from overe here:

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%localappdata%\R5\Saved\

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Win + R and paster the line above

pine jetty
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That's strange, its asking me what I want to use to open it versus giving me the explorer option

tiny tulip
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hmmm

pine jetty
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Should I just nuke my server PC? Uninstall the game/server, wipe folders, and start from scratch??

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Using the save back file from this chat?

tiny tulip
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the question now why you were not able to connect to the dedicated server on your gaming PC

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your save is fine, both world and cahracter everything is good

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can you try one more time and send me the client log after you were not able to join please?

pine jetty
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From my gaming PC or server PC?

tiny tulip
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gaming PC client - gaming PC server

tiny tulip
pine jetty
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Understood, Server is running on gaming PC, and still trying to load into the server. Loading page is going

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Still in the in game loading screen

tiny tulip
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is your game installed on HDD or SSD?

pine jetty
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SSD, I don't have any HDDs installed in any of my machines

tiny tulip
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okay if it didn't load by now can you send me the log please?

pine jetty
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Sounds good, yeah still nothing

tiny tulip
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also can you try to create a Host game and see if it works for you?

pine jetty
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Yes, I can host and run a game

tiny tulip
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can you make sure that you placed the save file to the dedicated server correctly? and changed the serverdescription .json?

because it looks liek the game is tryign to load you a world with a differnt ID, not the one from teh save

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C:\Program Files (x86)\Steam\steamapps\common\Windrose Dedicated Server\R5\Saved\SaveProfiles\Default\RocksDB_v2_Backups\Worlds

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shuld be here

pine jetty
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Yes, I have placed the save file in the correct location.

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I have the dedicated server PC running now and I am able to join, but no matter the corrections I make to the .json file it makes a new world save

tiny tulip
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can you send me saveprofiles folder from the dedicated server please?

pine jetty
narrow comet
tiny tulip
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not the world, the entire save profiles folder

pine jetty
narrow comet
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I don’t have any mods

tiny tulip
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please create a separate thread sir

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and describe in details how you've got to this situation what is the problem

narrow comet
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Ok

tiny tulip
# pine jetty

Can you create an empty RocksDB folder in Default folder, so it looks like this:

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check serverdescription and try again

pine jetty
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Made the folder, checked and corrected the WorldID in the serverdescription, ran the server, loads, creates a new world and changes the WorldID

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I can actually make the correction in the .json load the server, check the .json again and its changed to a new world ID

tiny tulip
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it looks like you have your world archive too deep there are two folders wit hthe same name

pine jetty
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Okay, i'll try and move the sub folder

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Its correct now, hopefully it was just a corrupt save from the beginning that lead to the leak issues and now the addition sub path?

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The point is, its working now

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Im still getting the

[2026.05.05-21.44.04:540][574]R5LogBLDalAQ: Warning: [003574] R5BLDalAsyncQueue::DetectProblems [s: -1: 1912: makebak] Slow task. Task was finished in 826 ms. DebugInfo
[D:\Source\Build\work\gameRepoCheckoutDir\Plugins\R5BusinessLogicCore\Source\R5BLCommon\Cpp\R5DataAbstractionLayer\R5BLDalAsyncQueue.cpp:1252]

But as you said, its working regardless of taking a little more time

tiny tulip
pine jetty
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No sorry needed, I appreciate the time and dedication to getting it resolved regardless

tiny tulip
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(and I would recommend to check your disc on that PC that you use for the dedicated server, if it's an SSD it shouldn't trigger that warning)