Game crashes when trying to connect to a server or hosting one | Windrose | Page 1

spring timber May 4, 2026, 10:59 AM

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The game is still crashing from me every time I try to host a game or connect to a dedicated server which is hosted on another pc.
I tried everything so far that I can think off and also what was suggested to me here in discord. Since I can connect to a server with another steam account from the same PC I assume the most likely issue is that my SteamID which is talking to EOS is flagged/corrupted for EOS. Don't know if there is a way of deleting my token between Steam and EOS, that's the only thing I could still try to see if I can manage to play online.

Seems like this awesome game is going to stay a memory after 45h.

cunning goblet May 4, 2026, 11:01 AM

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Hello, can you please describe steps how it is working for you and how it is not working for you please so I get a better picture

spring timber May 4, 2026, 11:06 AM

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I can start the game without issues. I can join my single player worlds. As soon as I try to do anything online the loading screen loads for about 30s and freezes for roughly 5s and then the game just shuts down without any error message. I tried to delete everything via revo uninstaller and cleaned my pc from everything that has to do with Windrose and turned off cloud snyc after reinstalling the game and still had the same issues with a new character and a new world. I also logged in with a friends steam account from my PC and could play online without any issues so it is not my firewall etc that is blocking it.

cunning goblet May 4, 2026, 11:08 AM

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it's the same when you are trying to just Host a game?

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can you try selecting a different connectivity server while creating a host game and see if you can start a host game with any of them selected?

spring timber May 4, 2026, 11:09 AM

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Yes same with every server when Hosting and also I am hosting on another PC a Steam Dedicated Server both option don't work. Even tried to join a friends server which is hosted from his PC same issue

cunning goblet May 4, 2026, 11:11 AM

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what ISP are you using?

spring timber May 4, 2026, 11:11 AM

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Superloop in Australia. I also tried to connect to my Mobile Internet and via Wifi instead of ethernet

cunning goblet May 4, 2026, 11:19 AM

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If you are hosting a server your self can you see if you can set it up for direct IP connection and see if it works for you?

spring timber May 4, 2026, 11:20 AM

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What port do you want me to use?

cunning goblet May 4, 2026, 11:24 AM

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the default is fine

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you are within the same network with that other PC you are hosting on right?

spring timber May 4, 2026, 11:26 AM

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There is no default port in the files on the dedicated server and yes the other pc is in the same network

cunning goblet May 4, 2026, 11:30 AM

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7777

spring timber May 4, 2026, 11:40 AM

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Same issue. Is there a server I can try to join via direct IP? Also it can't find the server anymore via invite code

cunning goblet May 4, 2026, 11:41 AM

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it's either \ or, if you make it direct IP enebled invite code wont work

spring timber May 4, 2026, 11:41 AM

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Ok yes I did enabled it

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copied you can delete if you want

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same

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loading screen for about 30s then the game crashed

spring timber May 4, 2026, 12:16 PM

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Is there a way to remove my token which is created when joining for the first time online between Steam and EOS in Windrose? I feel like that is the only thing that could be blocking me @cunning goblet

cunning goblet May 4, 2026, 1:11 PM

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can you please try t ocreate a host game from clinet, wait untill you get back to main menu. close the game

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and send me logs please?

fossil spireBOT May 4, 2026, 1:11 PM

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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

spring timber May 4, 2026, 1:23 PM

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Will do it now but I don't go back to main menu the game just crashes while the loading screen is frozen

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📎 R5.log

cunning goblet May 4, 2026, 1:53 PM

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can you send a few more logs? and also send me that dedicated server of your log as well if you can

spring timber May 4, 2026, 2:01 PM

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Thats the whole log file from trying to host a server.. I'll send you the dedicated server ones give me a min

cunning goblet May 4, 2026, 2:03 PM

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there should be a bunch of logs sayign _backup

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send the latest 3 - 4 here as well

spring timber May 4, 2026, 2:04 PM

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Here is the every log from the main account

📎 Logs.rar

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Server logs

📎 Logs_Dedicated_Server.rar

cunning goblet May 4, 2026, 2:27 PM

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investigating

cunning goblet May 4, 2026, 3:04 PM

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AppData\Local\R5\Saved\Crashes
AppData\Local\R5.sentry-native

can you please send me content from these folders as well

spring timber May 4, 2026, 3:12 PM

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📎 sentry-native.rar 📎 Crashes.rar

cunning goblet May 4, 2026, 5:05 PM

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Running out of ideas here...

Can you check if the game is blocked by your firewall? or check router settings if it's blocked on that level?

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but no... this is a stupid idea

spring timber May 4, 2026, 5:08 PM

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Already did. Like I said I even connected to the mobile hotspot of my phone to make sure. With my friend’s account I can play online. We played 45h on that server and it after that one update on the 29th I couldn’t join the server anymore but he could.

cunning goblet May 4, 2026, 5:08 PM

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you are able to connect while on the other account

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so no issues on your router side

spring timber May 4, 2026, 5:09 PM

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The only thing I can think of is the token between steam and EOS

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I would have to buy the game on epic games to make sure

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If it runs there online then it’s 100% the token

cunning goblet May 4, 2026, 5:10 PM

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spring timber I would have to buy the game on epic games to make sure

it shouldn't be the case

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just to double sure....

You can not connect to coop or create a host game while running the game from your Steam account
But then you login with your friend's Steam account and you are able to connect and create host games?

does this sound correct?

spring timber May 4, 2026, 5:12 PM

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Can I import my character to the epic save ? I know I would need to use revo uninstalled to remove app data files etc before using epic games

spring timber May 4, 2026, 5:13 PM

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cunning goblet just to double sure.... You can not connect to coop or create a host game while...

Yes correct

cunning goblet May 4, 2026, 5:14 PM

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spring timber Can I import my character to the epic save ? I know I would need to use revo uni...

yes, the save structure is identical. but wait dont do this yet

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i don't knwo why steam says taht we are using EOS - we don't :), so it doesnt make any sense

spring timber May 4, 2026, 5:18 PM

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No I’ve read it in a forum not on steam. Since the game is on Epic it made sense to me

cunning goblet May 4, 2026, 6:24 PM

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can you try to connect to your dedicated server, and send me server logs?

spring timber May 4, 2026, 11:32 PM

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I’ll do that when I’m back home after work

spring timber May 5, 2026, 5:46 AM

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Aren’t those the same as the ones I send you already ? I send you the server logs after I tried logging in yesterday

cunning goblet May 5, 2026, 1:19 PM

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i need to see the logs from the server where you are hosting the game

nocturne helm May 5, 2026, 2:46 PM

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spring timber I can start the game without issues. I can join my single player worlds. As soon...

I have the same issue

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the game crashes when trying to join or host a server and change settings

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even change the language setting will crash

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and I can play single-player worlds,but cant join any server

cunning goblet May 5, 2026, 2:48 PM

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nocturne helm I have the same issue

can you please create a separate thread and ping me there please

nocturne helm May 5, 2026, 2:48 PM

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already

cunning goblet May 5, 2026, 2:49 PM

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I might have missed it, can you please png me i nthe thread

nocturne helm May 5, 2026, 2:50 PM

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I just ping u in mine

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Basically the same as his problem

spring timber May 5, 2026, 2:53 PM

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cunning goblet i need to see the logs from the server where you are hosting the game

📎 Logs_Dedicated_Server.rar

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This is from the PC that hosts the server

cunning goblet May 5, 2026, 3:05 PM

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sorry if I asked before.... hae you tried connecting wit h a different character?

spring timber May 5, 2026, 3:06 PM

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Yes I did even created a new character after deleting my save profile from the local appdata

cunning goblet May 5, 2026, 3:06 PM

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it didn't work?

spring timber May 5, 2026, 3:07 PM

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No. I feel like that's it for me with the game. I won't restart and do all missions again

cunning goblet May 5, 2026, 3:08 PM

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spring timber No. I feel like that's it for me with the game. I won't restart and do all missi...

we are investigating this sir, hope we would find a solution

spring timber May 5, 2026, 3:09 PM

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Its been a week not the excitement is leaving me

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I am sure you guys doing your best to resolve this

halcyon pagoda May 5, 2026, 3:34 PM

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@cunning goblet

XCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007ffbef0979da (KERNELBASE!RaiseException+0x000000000000008a)
ExceptionCode: 00008000
ExceptionFlags: 00000080
NumberParameters: 1
Parameter[0]: 000000edca97f770

PROCESS_NAME: Windrose-Win64-Shipping.exe

ERROR_CODE: (NTSTATUS) 0x8000 - <Unable to get error code text>

EXCEPTION_CODE_STR: 8000

EXCEPTION_PARAMETER1: 000000edca97f770

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STACK_TEXT:
000000edca97f640 00007ff782ef4f43 : 000001fb040b7630 00007ff784b0d4c0 000002038bfa3400 00007ff782d7f77e : KERNELBASE!RaiseException+0x8a
000000edca97f740 000001fb040b7630 : 00007ff784b0d4c0 000002038bfa3400 00007ff782d7f77e 0000020189c11230 : Windrose_Win64_Shipping+0x1504f43
000000edca97f748 00007ff784b0d4c0 : 000002038bfa3400 00007ff782d7f77e 0000020189c11230 000001fb77797f40 : 0x000001fb040b7630 000000edca97f750 000002038bfa3400 : 00007ff782d7f77e 0000020189c11230 000001fb77797f40 00007ff78ef13c70 : Windrose_Win64_Shipping+0x311d4c0 000000edca97f758 00007ff782d7f77e : 0000020189c11230 000001fb77797f40 00007ff78ef13c70 00007ff784b0d4c0 : 0x000002038bfa3400
000000edca97f760 0000020189c11230 : 000001fb77797f40 00007ff78ef13c70 00007ff784b0d4c0 0000000f674d9000 : Windrose_Win64_Shipping+0x138f77e
000000edca97f768 000001fb77797f40 : 00007ff78ef13c70 00007ff784b0d4c0 0000000f674d9000 000000105f4d9000 : 0x0000020189c11230 000000edca97f770 00007ff78ef13c70 : 00007ff784b0d4c0 0000000f674d9000 000000105f4d9000 0000000000001000 : 0x000001fb77797f40
000000edca97f778 00007ff784b0d4c0 : 0000000f674d9000 000000105f4d9000 0000000000001000 0000000000010000 : Windrose_Win64_Shipping+0xd523c70
000000edca97f780 0000000f674d9000 : 000000105f4d9000 0000000000001000 0000000000010000 0000000000010000 : Windrose_Win64_Shipping+0x311d4c0
000000edca97f788 000000105f4d9000 : 0000000000001000 0000000000010000 0000000000010000 0000000000001000 : 0x0000000f674d9000 000000edca97f790 0000000000001000 : 0000000000010000 0000000000010000 0000000000001000 0000000000000000 : 0x000000105f4d9000

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000000edca97f798 0000000000010000 : 0000000000010000 0000000000001000 0000000000000000 0000001000000000 : 0x1000
000000edca97f7a0 0000000000010000 : 0000000000001000 0000000000000000 0000001000000000 000000000000003e : 0x10000
000000edca97f7a8 0000000000001000 : 0000000000000000 0000001000000000 000000000000003e 000000091bb1d000 : 0x10000
000000edca97f7b0 0000000000000000 : 0000001000000000 000000000000003e 000000091bb1d000 00000005859f8000 : 0x1000

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IP_IN_PAGED_CODE:
KERNELBASE!RaiseException+8a
00007ffb`ef0979da 0f1f440000 nop dword ptr [rax+rax]

SYMBOL_NAME: Windrose_Win64_Shipping+1504f43

MODULE_NAME: Windrose_Win64_Shipping

IMAGE_NAME: Windrose-Win64-Shipping.exe

STACK_COMMAND: ~36s; .ecxr ; kb

FAILURE_BUCKET_ID: APPLICATION_FAULT_8000_Windrose-Win64-Shipping.exe!Unknown

OS_VERSION: 10.0.26100.1

BUILDLAB_STR: ge_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

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IMAGE_VERSION: 5.6.1.0

FAILURE_ID_HASH: {b5e0f5ab-e657-cf05-c78a-3852b7c7d5e6}

Followup: MachineOwner

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there you have your error Drake

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btw im useing the window debugger and let the programm search for errors in the .dmp files

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@spring timber @nocturne helm

you both should try to delete the windrose.exe in the main folder from steam let steam search for missing files and let steam redcownload the exe and try it again

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here are some things that you both could try too its from a google search with this "ExceptionCode: 00008000"

ExceptionCode: 00008000 often appears in crash logs for Unreal Engine games, indicating a fatal application error. It is typically a generic crash related to memory access violations or unstable graphics rendering. Common fixes include switching to DirectX 11, updating graphics drivers, or verifying game files.
Common Solutions for 00008000 Crash:

Switch to DirectX 11: Unreal Engine games often fail with this code when using DirectX 12. Add -dx11 to the game's launch options in Steam.

Update Graphics Drivers: Ensure your NVIDIA or AMD drivers are updated to the latest version.

Verify Game Files: Use Steam to verify the integrity of game files to repair corrupted installations.

Disable Overlays: Turn off overlay apps like Discord, Steam, or NVIDIA GeForce Experience

nocturne helm May 5, 2026, 3:57 PM

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halcyon pagoda <@396022658199977995> <@991023459809263627> you both should try to delete the ...

already done it before

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already the lastest nv driver

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and theres no fatal error report or any code，the game just shut down

halcyon pagoda May 5, 2026, 4:03 PM

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when the game srashes like this it generrated a .dmb file and those files you can analyze with like "windbg" for potential errors

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and that is what i did

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cunning goblet May 5, 2026, 4:05 PM

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they are only crashing on trying to create an online world or trying to connect to someone... so this crash is a post effect of something else, which is not clear right now. Plus @spring timber can connect from a different Steam account and it's working fine for him. It's some sort of dark magic here. Trying to understand what's going on/

nocturne helm May 5, 2026, 4:06 PM

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theres no crash file in Local\R5\Saved

halcyon pagoda May 5, 2026, 4:06 PM

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here are the screenshots of the .dmb file anaylzed

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the name of the data is "UEMinidumb.dmp"

spring timber May 5, 2026, 4:06 PM

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@cunning goblet Funny enough I've found out something even worse. My friend logged into my account from his pc and apparently he can join online with my account. He said he did it about 4 days ago so I would have to confirm that it is still the case

nocturne helm May 5, 2026, 4:07 PM

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the game shut down when joining or hosting any server and changing any settings

hidden pilot May 5, 2026, 4:07 PM

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cunning goblet they are only crashing on trying to create an online world or trying to connect ...

I am currently expeirncing this my self. I cannot play offliune or on any servers. my hosted server will run but as soon as i try to join in it will crash...

cunning goblet May 5, 2026, 4:08 PM

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hidden pilot I am currently expeirncing this my self. I cannot play offliune or on any server...

I would appreciate if you can create a new thread and share all details, so I can look at them in isolation

nocturne helm May 5, 2026, 4:08 PM

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We can play single-player mode

hidden pilot May 5, 2026, 4:10 PM

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cunning goblet I would appreciate if you can create a new thread and share all details, so I ca...

is there anything on my end you need me to upload to help out?

halcyon pagoda May 5, 2026, 4:22 PM

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spring timber

found in his R5.log even this error

you really should try to force via steam the game to run in directx11 and not what is normal likely directx12

and now im quiet i helped enough here

[2026.04.26-15.49.13:617][766]LogD3D12RHI: Error: GPU crash detected:
- Device 0 Removed: DXGI_ERROR_DEVICE_REMOVED

[2026.04.26-15.49.13:617][766]LogD3D12RHI: Error: Shader diagnostic messages and asserts:

Device: 0, Queue 3D:
    No shader diagnostics found for this queue.

Device: 0, Queue Copy:
    No shader diagnostics found for this queue.

Device: 0, Queue Compute:
    No shader diagnostics found for this queue.

[2026.04.26-15.49.13:620][766]LogD3D12RHI: Display: D3D12 CreatePlacedResource failed with params:
Heap Type: 1
Heap Flags: 0
Resource Dimension: 1
Resource Width: 22000
Resource Height: 1
Format: 0
Resource Flags: 4
[2026.04.26-15.49.13:620][766]LogD3D12RHI: Error: hr failed
at D:\Source\Build\work\engineRepoCheckoutDir\Engine\Source\Runtime\D3D12RHI\Private\D3D12Resources.cpp:1061
with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_REMOVED

[2026.04.26-15.49.16:624][766]LogNvidiaAftermath: Warning: Timed out while waiting for Aftermath to start the GPU crash dump.
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: DRED: No PageFault data.
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: Video Memory Stats from frame ID 715:
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: Local Budget: 0.00 MB
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: Local Used: 0.00 MB
[2026.04.26-15.49.16:624][766]LogD3D12RHI: Error: System Budget: 0.00 MB
[2026.04.26-15.49.16:625][766]LogD3D12RHI: Error: System Used: 0.00 MB
[2026.04.26-15.49.16:639][766]LogD3D12RHI: Error: GPU Crashed or D3D Device Removed.

📎 R5.log

spring timber May 5, 2026, 4:26 PM

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halcyon pagoda found in his R5.log even this error you really should try to force via steam th...

I get an error message saying "Unable to launch with RHI 'DirectX 11' since the project is not configured to support it."

#Game crashes when trying to connect to a server or hosting one

HOW TO FIND LOGS

HOW TO FIND SAVES

HOW TO FIND CRASH DUMPS

HOW TO FIND DXDIAG

Any additional screenshots and/or videos are HIGHLY appreciated!