I have an acer aspire 15 laptop I got the game and downloaded it whenever I click play it says that I have to use a different graphics launching system for my laptop it says that a -dx12 and -d3d12 are not allowed.
#Game won’t allow me to play on my laptop
meager summit
untold junco
Share dxdiag report from that laptop and keep in mind that older integrated Intel GPUs are not supported and won't be able to boot the game.
Also error messages are not bugs, consider using one of the support forums instead.