#Multiplayer Issues - Infinite Loading Screen

1 messages · Page 1 of 1 (latest)

tardy gate
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Hi, I've been playing Windrose with a friend for over 34 hours without any issues until recently. Here's everything that's been happening:
The problem:
When I try to join my friend's world, I get stuck on an infinite loading screen. After a while I can actually hear the game in the background, the ocean, my friend moving around, but the screen never goes away.
Because of this, we swapped roles and I became the host. When my friend joins my game, he doesn't get stuck on an infinite loading screen like I do, but what happens is that the connection seems to start failing. For example, items I move to chests don't transfer over to him, and structures I place stay in an editing/ghost phase. When I exit and re-enter, nothing I did since my friend joined gets saved to my progress. On top of that, after my friend joins my game and I go back to the main menu, I get stuck on an infinite loading screen, exactly the same thing that happens when I try to join him.
What I tried:
I verified the game files, tried Cloudflare WARP, prioritized IPv4 over IPv6, changed my DNS to Google (8.8.8.8), tried loading singleplayer first before joining, reinstalled the game, deleted game files and restored from a backup, disabled Steam Cloud and played with it off, re-enabled Steam Cloud and tested again, set up Tailscale with Direct IP connection (the loading screen issue persisted even through this), and opened port 3478 UDP in the firewall.
Nothing worked.

Honestly, at this point I don't even feel like playing the game again even if this gets fixed, but I hope this report helps other players experiencing the same thing.

still condor
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6 of my friends have the same problem. I don't know when it will finally be fixed, but this makes the opinion about the game begin to take a negative turn.

wind token
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Happening to me too, and I have done the exact same things as you - even after deleting my R5 folder in AppData AND fresh reinstalling the game it still won't work. I have tried third-party 'recovery' software but still nothing... no idea how this has happened in a day but christ it's a bit demoralising. I hope the devs fix this soon because I'm with you in regards to not feeling like playing anymore :/

tardy gate
wind token
tardy gate
atomic dirge
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same issue with loggin in with my character infinte loading screen. it seemed fine last night but looks like steam cloud saves have somehow been corrupted and with them off you've gota start again. after 55 hours played in a dedicated server i tried starting a new character but literally felt sick 😄

tardy gate
atomic dirge
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yes

worn geyser
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Very sorry you are encountering this issue sir, can you plase send me your log please>

also can you please tell me where are you from and the name of your ISP?

atomic dirge
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UK, TROOLi, and what do you mean by log?

worn geyser
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@atomic dirge can you plkease create a separate thread?

restive marten
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So i've managed to get back into the game after saving a backup of the saved files. turning off cloud sync and starting a "fresh" game. then took older saves from the backup folder and placed them into the new "saved" which ended up recovering my world but my player is still missing.

#

any tips for player recovery

worn geyser
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did you copy both account and player folders?

restive marten
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Yes, Account, players, and worlds which is how my world loaded back up

#

the players folder is updated in the "new saved" with the same files from the older backups

worn geyser
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can you also please check if your account folder matches to what is written in AccountDescription.json file?

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restive marten
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yep

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I got it!!! holy smokes lets go

restive marten
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anyone know which file ships info is stored under? Account, player, or worlds?

vast prairie
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Changing your Nitrado server to connect via direct IP seems to fix the forever loading screen issue

wet garden
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this is now happening to me after 170 hrs of play, and mutiple hours of streaming the game promoting it, i can now no longer play it at all.. either stuvk on loading screen or loads into a black screen that i can do nothing at all in and have to close with task manager

wet garden
vast prairie
timid hill
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Hey guys!

May I ask those of you who are affected to share your "Saved" folders (.zip them first)?

If you're playing solo/offline, joining somebody else's world, or self-hosting, the folder is located here:

  1. Press Win + R
  2. Paste the following path:
    %localappdata%\R5\

If you're hosting a dedicated server, the folder is located inside the dedicated server root directory:
Windrose Dedicated Server\R5\Saved\

If you're playing on a dedicated server hosted by somebody else, we would greatly appreciate it if you could also share the saves from that server as well (see the previous section for the folder location).

Please also describe:
• where you're playing (which world/server);
• which character is being used;
• any steps that may help us reproduce the issue.

Any additional information, descriptions, or reproduction steps would be extremely helpful for our investigation.

wet garden