#Uploading local Coop-File to GPortal

1 messages · Page 1 of 1 (latest)

uncut flame
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Hey,
So I have recently tried uploading my local safe file to the GPortal Server but have so far been very unssuccesfull with that.
The support suggested I try despawning all the ships from the server, whihc I have done. i logged in with all the players (me + a friend) and we put our ships on "hold/Reserved", I also spawned the "boat" on another world, so that its despawned from the world i wanted to upload.
But I keep running into the same issue and Error again.
So now I turn to you fellow pirates, while I wait for another reply from GPortal 🙂 Maybe anyone here has had the same issue and fixed it, or has another hint as to what to do now 🙂
The picture is the Log the server displays. I am not all too Tech-savvy so sorry in advance 😄

wicked estuary
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Which part is unsuccessful? The loading in? The playing part?

pine ravine
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Ok at the risk of calling out other hosting providers, their response proves they didn't even look at your logs

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@uncut flame Your log shows this exact error: Fatal error: Cannot init Coop NetServer.

Here is what is actually happening: You are trying to move a Local Co-op save to a Dedicated Server. Windrose saves local co-op worlds differently than dedicated servers. When the server boots, it reads your save file, sees it is formatted for local co-op, and the engine immediately crashes because a dedicated server cannot initialize a peer-to-peer 'Co-op' network. Deleting ships will never fix a World ID mismatch!

Since you are waiting on a reply from them, copy and paste this exact message to your GPortal support ticket so they know exactly what to fix:"

Message to GPortal Support:
Hello,
I reviewed my server crash logs, and the issue is not related to in-game ships. The server is throwing a Fatal Error at UR5DataKeeperForServerCoop::InitializeBLServer Cannot init Coop NetServer immediately after loading my Island ID (A2398A5930F948EE8C97EC033F935F37).

The server is crashing because it is trying to read an uploaded Local Co-op save, and it does not know how to translate the Co-op network data into a Dedicated Server session.

Please escalate this to someone who knows how to properly migrate a Windrose Local Co-op RocksDB save to a Dedicated Server environment so the engine stops trying to initialize the Co-op NetServer. Thank you!

pine ravine
pine ravine
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Previous ticket, trying to call me out for poaching and "no problems with service"

For a provider to not even read the logs and to stab blindly at despawning ships is my exact point being made "that if people are paying you for a service, that service should work properly, should be fit for purpose and if it isn't then the support needs to be on it like a hot rash"

wicked estuary
uncut flame
# pine ravine <@237286362129235969> Your log shows this exact error: Fatal error: Cannot init ...

Yeah figured. Since I have been able to run the same file in another setup, with a serverthingamabob from git hub. So yeah the problem is with gportal.

I think, they realized that too, but didn't tell me. Since the latest response was "Yeah we are gonna update our services, that may fix some problems"

I will try again tomorrow and then forward your message. Thanks for your time, I allready had a hunch it's a problem with how the file is saved as a coop game. I am not that well versed, so thanks everyone for their input

pine ravine
uncut flame