#Persistent UE5 Fatal Error

1 messages · Page 1 of 1 (latest)

astral trench
#

I am experiencing frequent crashes with a UE5 Fatal Error. This consistently occurs during character customization or by just sitting idle in the main menu. Even if I successfully join a server, the game crashes within 5–20 minutes of gameplay. This has been tested on a friend’s self-hosted server.

I have looked at the Windrose troubleshooting FAQ and tried all the necessary fixed but nothing seems to work, I'm attaching all the game logs and crash data here as a last resort.

Things I have tried:
-Disabled steamcloud
-Drivers are updated
-Disabled integrated graphics
-Increased Virtual RAM (pagefile)
Game settings changes:
-Limited the maximum (60) FPS
-Disabled Frame Generation
-Disabled DLSS (Now TSR)
-Set post-processing effects to Low
-Set resolution scale to 50%

I have a Alienware laptop which has Nvidia 3080ti and the Intel 12th Gen i9 and 32GB RAM, so no GPU/CPU/RAM issues should happen.

unreal mesa
#

hello!

#

can you please end me your dxdiag please?

torn spearBOT
#
BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

astral trench