#hello

1 messages · Page 1 of 1 (latest)

ashen jolt
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i dont know if it is my drivers i full wiped them and redownloaded, i adjusted all my graphics settings i have messed witht the temp of my pc and 100 other things and i go 20 minutes of playing fine then my whole screen goes black i can still hear everyone and discord but i cant control anything so i have to hard shutdown my pc an i cant play the game.. no matter what i do its messed up pls help thx

copper steepleBOT
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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

ashen jolt
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how do i add the save just drag the whole folder does that work?

alpine seal
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Client logs and dxdiag will do, but yes, drag&drop the files here.

ashen jolt
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and do i send all the backups ?it sayd i can only send 10 files

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is there anyway we could join a call or something im no the best a this

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if not its fiin ei can figure it out

alpine seal
ashen jolt
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im so cooked bro i have tried everything under the sun and it crashes after 10 min if u fix ill strtaight up tip u cuz this sucks

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and is that all the info u need?

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any luck ?

alpine seal
ashen jolt
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i have tried every trouble shootuing thing and it has made it worse and i cant fix it