#cant join my friend on steam help !!!!

1 messages · Page 1 of 1 (latest)

sour musk
#

me and my friend both just got the game and we cant join our server

rigid current
sour musk
#

still dont work

rigid current
#

can you please send me your logs so I can take a look?
when you start the game can you see status of conectivity services are they all appear online for you? and for your friend?

sour musk
#

yes they are all online

rigid current
#

are you on the same network with your friend?

sour musk
#

no

rigid current
sour musk
#

all of them on my setup and his

#

all on Connectivity Issues

rigid current
#

can you try going to this folder:
%localappdata%\R5\Saved\Config\Windows

(you can press Win+R and copy=paste this line there to get to the folder in an easy way)

sour musk
#

yeah

rigid current
#

pu this file in this folder and try to connect one more time

📎 Game.ini
sour musk
#

did notingh

#

@slow stone

rigid current
#

can you send me your logs please?

dapper cryptBOT
#
BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

sour musk
rigid current
#

what kind of server are you trying to join? host from gaem \ self hosted dedicated server \ rented dedicated server?

sour musk
#

host from game

rigid current
#

how many players are trying to connect to you?

#

when you start the server are you able to get into the game? or you are dropped to main menu?

sour musk
#

only one

#

when i join him it kicks me too main menu

rigid current
#

can you try to host a game and your friend try to connect?

sour musk
#

we did both

#

samething

rigid current
#

when you uploaded the fire i sent you before, did you try to host a game or join a game?

sour musk
#

host

rigid current
#

can you try joining with it? (the game would delete this sfile on every launch, so you need to copy-paste it again. close the game - place the file in the folder one more time - start game - attmpt to join)

shrewd plank
#

Why can't I join a friend? I get thrown out of the game all the time.

gritty glen
sour musk
#

didt not work

shrewd plank
# gritty glen Тут не ответят

Да никто не может ответить, создать сервер могу, а ко мне или я не могу присоединиться, что только не делал

rigid current
#

also where are you from, and what is the name of your ISP?

gritty glen
sour musk
#

my isp is yousee and i am from denmark

rigid current
rigid current
sour musk
#

it does not look like they have any additional security

rigid current
#

do you think you can check your router and see if windrose is blocked there? or if your provider has any place where you can see blocked wibsited and apps?

sour musk
#

i just check that and windrose is not on it

rigid current
#

investigating futher

#

just ot confirm, when you are trying to host a game you can enter the game, but your friend can not join? is this correct? and same true for vica versa - your friend can start a host game but you can not join him?

sour musk
#

yes

rigid current
#

Can I please ask you to do the following.

Ask your friend to host a game
Put game.ini file that I sent you previously to this folder: %localappdata%\R5\Saved\Config\Windows (your game needs to be switchd off)
Try to connect to your friend
After you fail send me fresh logs
and server logs from your friend

rigid current
#

@sour musk hello? if you failed to load please upload logs so we can continue the investigation

sour musk
#

i have join a new friend and now it works

rigid current
#

is it a different person who started the server or the same person who you were not able to conncet before?

sour musk
#

a different

rigid current
#

got it. if you have time to try the previous case, connecting to your first frined while having this game.ini file in the folder - I would greatly appreciate if you could share the logs with me