#Can't join friends

1 messages · Page 1 of 1 (latest)

shell cobalt
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What's broken
Trying to enter a friend's invite-code server lets me load onto the server, only to disconnect within' seconds again with no explanation or error code. I'm able to look around and see other players for a few seconds before it boots me.

Setup

  • Win 11, RTX 4090, AMD 9800X3D
  • Steam
  • Friend hosts server via invite-code system ingame

Who's affected
Only me - my 3 other friends can play with each other perfectly fine.

What I've already tried

  • Search for a solution on this server, the internet and follow the Github guides.
  • Run the tool from https://discord.com/channels/1260209458924224542/1495848830510436354. (My friends also did this and got the same error)
  • Verified game files + reinstalled
  • Rebooted PC
  • Checked Windrose for both Private and Public network in Windows Firewall settings
  • Disabled Firewall, even...
  • Looked for relevant settings on my ISP admin panel, nothing found.
  • A few other minor things, can't remember/recall the details as I've lost track.

What the log shows
I can't find anything / don't know what to look for, but will gladly post the log in DMs to relevant personnel.

Anything else
We just bought and started today.

copper thorn
#

Can you send be your log in DM please?

fiery krakenBOT
#
BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

copper thorn
#

I will send it to our tech team for investigation

shell cobalt
#

As in the R5 log?

copper thorn
#

yes

shell cobalt
#

Just sent you it in DM

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It's the latest one created, where I tried to only join the friends and then quit the game once unsuccessful

distant canopy
#

Just tried playing today for the first time and noticed we're having the same problem

shell cobalt
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I was advised to try out the one.one.one.one thing from Cloudflare WARP, and it worked for me. So that might be a (temporary?) fix?

ashen barn
#

@shell cobalt after installing Cloudflare WARP, you just play the game right away and have my friend join? or do I need to do something else?

shell cobalt
ashen barn
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Got it. I will try that. Thanks, mate.