#game freeze

1 messages · Page 1 of 1 (latest)

upbeat quiver
#

Hello,

I am experiencing consistent issues in Windrose since today.

The game frequently freezes during or immediately after using fast travel.
Loading screens sometimes get stuck and do not complete..

My system is up to date (latest drivers, stable performance in all other situations), and the game runs smoothly outside of these specific moments.

This issue started today, which makes me suspect it may be related to a recent update.

Could you please confirm if this is a known issue or provide guidance on a possible fix?

Thank you for your time.

Kind regards,

fresh echo
#

Thanks for the report! Last update was on 19th.
Are you playing solo-offline or on a server?

upbeat quiver
#

I'm trying no for the 4rth time today both solo freezes and on a server freezes 2 times server won't load than a solo game it loads but freezes.. now im on a server for the 5th time for 10 minutes every thing seems normal

fresh echo
#

So there it got fixed? In case it happens again - try restarting the server
And please, provide your save, clinet logs and server logs

polar mauveBOT
#
BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!