wooden mural
Hello Captains!
I am considering getting a server from you, but on the website I do not know what specs you are offering!
Could you please be a bit more detailed about that?
For example, how much RAM is being added ?
Any other details, are welcomed!
Thanks!
uneven pebble
On gportal, thats usually not an issue when it comes to Windrose - you select the server location,. and how many slots you want to have. THey take care of the hardware. If they offer more Ram, then they usually have a button for it that adds +X$ per month for it. Check the Order form on the smite.
white heron
On gportal, thats usually not an issue when it comes to Windrose - you select th...
Not entirely true, yes they take care of the hardware but you won’t get any dedicated RAM you will share your allocated amount with every other server on that hardware. Adding RAM simply increases the maximum amount your allowed to use not how much you will actually get to use
wooden mural
Not entirely true, yes they take care of the hardware but you won’t get any dedi...
I had a ticket with them and yes, they create a server on a dedicated one, that has 512 RAM and yes, you share the same server with other servers, I am ok with that.
I did create the server and it works really good, from what I have seen in the panel, it is using 5 GB of ram, I believe it is increasing its ram usage automatically based on the activity in my server
unkempt ermine
If you read the logs you can also see what cpu your server is running on
pulsar marten
Hello Captains!
I am considering getting a server from you, but on the website ...
G-Portal does not have a RAM limit on their Windrose servers. Your server can use as much RAM as it needs. Unlike with other companies, you do not need to purchase additional RAM only to end up with the same results.
wooden mural
G-Portal does not have a RAM limit on their Windrose servers. Your server can us...
Yep, they told me that! Which is really good! My server has no issues!
spice sky
same, I increased the Ram 3 days ago and Its been smooth sailing since
white heron
Hang on, so Dogface is increasing the the ram 3 days ago but Claythrone has “unlimited” ram.
If your ram is unlimited what exactly are the pricing plans on slots limiting other than making you pay to let more people play with you?
Also once they fill the servers which they inevitably will, what’s the plan when your server needs 16gb of ram but another server is spiking and using that ram and there isn’t enough left for yours to use that 16gb?
This is why Gportal and Nitrado have both lost so many customers for this launch and same as they did Soulmask launch 😅 overcrowded servers so they can make more profit over customer service
pulsar marten
There will always be people who resent others for their success. Where there is great success, there will inevitably be a lot of criticism and negativity as well. Naturally, that also leads to more complaints in comparison. At the end of the day, it’s impossible to please everyone.
And if these companies were truly as bad as 10 or even 100 people claim, that wouldn’t align with the experience of their millions of customers. Ultimately, their success speaks for itself.
Putting other companies down, especially as a competitor, doesn’t show much integrity or tolerance. It’s easy to criticize from the outside; it’s much harder to build something to that level yourself. Achieve that first, and then there’s room to talk.
white heron
There will always be people who resent others for their success. Where there is ...
Oh I have no resentment at all, Gportal no doubt started like the rest of us hosts.
The criticism is why does becoming big and successful mean you have to forget about the people who put you there?
Why does making millions in revenue mean you get to give your customers subpar service and poor support?
Why does having that many customers mean they don’t have a face anymore and just become another numbered cash cow.
By all means fantastic on being successful, but have some respect for the people who are making you that way.
My original point was as well if one of you is paying for extra ram but the other is on unlimited how does that work? They don’t have separate plans for an unlimited ram amount, it’s all slots.
pulsar marten
I get where you're coming from, and you're right that success shouldn't come at the expense of customer experience.
That said, scale really does change things. Serving a huge user base means processes have to be standardized, which can feel less personal but makes operating at that level possible. If the service were truly as bad as claimed, the company couldn't have grown this big in the first place.
On the RAM topic: "unlimited" rarely means literally unlimited. Usually it means no hard cap per plan, with resources shared dynamically. Paying extra often gets you reserved or prioritized resources. It's just a different allocation model, not better or worse.
Windrose is a good example right now. It's still in early access, so performance issues are pretty normal and can't always be blamed on the host.
Also, comparing a provider with 100 customers to one with a million isn't really fair. Of course the bigger one will have more visible complaints. That's just math.
At the end of the day, it's still a business. If it doesn't make money, it can't survive, especially when you're operating in B2B too, where reliability really has to hold up.
In the end, I'd always recommend self-hosting wherever possible. You get full control over your resources, your data, and your performance, without depending on how a provider allocates things behind the scenes.
It's not for everyone and takes some technical know-how, but if you have the skills or are willing to learn, it's usually the most reliable and cost-effective option in the long run
unkempt ermine
"Hard cap per plan" said cap you don't know as customer because they don't tell
The only thing I know is that I lost 2 days because of the machine running out of ram, and considering they don't reply to the ticket, don't think I will see those 2 days back
pulsar marten
The only thing I know is that I lost 2 days because of the machine running out o...
I've rented plenty of servers over the years, and from my experience G-Portal has by far the fastest support. Nitrado either replies with AI or takes a day or longer to get back to you. BisectHosting, ZapHosting, and Survival Servers? Nothing but bad experiences. And when there's a hardware issue, a good host will usually move you to another machine and credit back the downtime. G-Portal actually does this, which says a lot. Still, I eventually made the switch to self-hosting.
As long as it's not clearly stated what a server can actually use, I don't think it really needs to be mentioned. A lot of hosts sell extra CPU and RAM purely as a cash grab, and you rarely see a meaningful improvement afterwards. And honestly, there's a hard cap on pretty much everything in life, and it's not always spelled out either.
But like I said, self-hosting is still the best option 😄