Game crashes to windows desktop on trying to join nitrado server | Windrose | Page 1

wise mesa Apr 21, 2026, 7:51 PM

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tried restarting computer, currently reinstalling game. everything worked perfectly a couple days ago

amber ember Apr 21, 2026, 7:54 PM

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Thanks for the report. Please, contact Nitrado support on their website or in this section:
https://discord.com/channels/1260209458924224542/1495518685719433246

wise mesa Apr 21, 2026, 7:58 PM

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a couple other members of the group are on the server, but i can't connect. I don't think it's on Nitrado's side of things

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i'm seeing that the game is maxing out cpu usage upon trying to join the server when it didn't before

amber ember Apr 21, 2026, 8:03 PM

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Can you host a coop game yourself with your current character?
Can you join nitrado server with a new character?

wise mesa Apr 21, 2026, 8:06 PM

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just tried hosting with current character, and i got an identical crash. going to try with a new character now

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loaded in immediately with a new character

amber ember Apr 21, 2026, 8:14 PM

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Your character save might be corrupted. When was the last time you've played your character successfully?

wise mesa Apr 21, 2026, 8:14 PM

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about 30 seconds ago on my solo world

amber ember Apr 21, 2026, 8:16 PM

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I see. Then we need your client logs, server logs (from the nitrado server) and save.

frozen rivetBOT Apr 21, 2026, 8:16 PM

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BUG REPORTING GUIDE

Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.

HOW TO FIND LOGS

Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

HOW TO FIND SAVES

Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:
R5\Saved\Logs

Dedicated server saves are located here:
R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

HOW TO FIND CRASH DUMPS

If crashes are involved, please share crash dumps:

Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native

Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes

Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes

HOW TO FIND DXDIAG

Please also include your DxDiag report. This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

Any additional screenshots and/or videos are HIGHLY appreciated!

wise mesa Apr 21, 2026, 8:22 PM

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here's the game log

📎 R5.log

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not sure how to get the world sent aside from just breaking up the files inside the folder

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here's the server logs

📎 R5.log

amber ember Apr 21, 2026, 8:25 PM

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Add requested folders to zip archives

wise mesa Apr 21, 2026, 8:27 PM

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📎 solo_world_save.zip

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i may have messed up on the name for the server logs, one minute

amber ember Apr 21, 2026, 8:30 PM

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We need your local save, an archive of this folder: C:\Users\User\AppData\Local\R5\Saved\SaveProfiles

wise mesa Apr 21, 2026, 8:32 PM

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that should be the one i sent called solo world save

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logs from the server

📎 Server_Logs.zip

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there's the Dx Diag file

📎 DxDiag.zip

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i'll try to get a recording of the issue happening as well

amber ember Apr 21, 2026, 8:36 PM

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Thanks, we'll look into it.

wise mesa Apr 21, 2026, 8:44 PM

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📎 Recording_of_crash.zip

wise mesa Apr 21, 2026, 9:08 PM

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did some further testing, it appears to be linked to something in my inventory. moved my items to the new character and had the same issue joining the server

amber ember Apr 21, 2026, 9:12 PM

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Can you show me a screenshot of the full inventory thats causes the issue?

wise mesa Apr 21, 2026, 9:14 PM

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identical inventory on both characters

amber ember Apr 21, 2026, 9:18 PM

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Well, try removing half of it and rejoining again (and repeating it to figure our what item causes the crash)

wise mesa Apr 21, 2026, 9:19 PM

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ship inventory as well

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already started trying to isolate where the issue is

wise mesa Apr 21, 2026, 9:55 PM

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well, i tested every item individually and had no luck despite the issue only reproducing on the new character when i got my equipment

amber ember Apr 21, 2026, 9:59 PM

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So your second character has the same issue now even if you remove all the items?

wise mesa Apr 21, 2026, 10:00 PM

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yes

amber ember Apr 21, 2026, 10:02 PM

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Can you provide your new current save archive? C:\Users\User\AppData\Local\R5\Saved\SaveProfiles

wise mesa Apr 21, 2026, 10:06 PM

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📎 SaveProfiles.zip

amber ember Apr 21, 2026, 10:14 PM

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Thanks, we'll try to figure out whats wrong.

wise mesa Apr 21, 2026, 10:15 PM

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thank you, and good luck

wise mesa Apr 22, 2026, 8:35 AM

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updating in case this might help track it down, trying to connect via direct IP sends me back to the main menu instead of crashing

#Game crashes to windows desktop on trying to join nitrado server

HOW TO FIND LOGS

HOW TO FIND SAVES

HOW TO FIND CRASH DUMPS

HOW TO FIND DXDIAG

Any additional screenshots and/or videos are HIGHLY appreciated!