Hi there! I can enter a solo/offline world. But I can't access my friends' worlds, and they can't access mine either. I've already tried restarting my PC and router, closing Steam and logging back in, verifying the integrity of the game files, and reinstalling the game. I'm using IPv4 and WARP. I've already deleted the save profiles and disabled Steam Cloud. I really want to play this game with my friends. We live in the same region (Brazil). I have one friend hosting the game and another playing. It works for them. I can also see the server and try to connect, but it doesn't load.
#Infinite loading in the friend's world.
1 messages · Page 1 of 1 (latest)
No, we play in different cities, on different networks.
after installin WARP did you turn it on? it's not on by default.
also can you please send me your logs?
BUG REPORTING GUIDE
Please share your game logs, game saves, crash dumps, and DxDiag. These are essential for diagnosing and fixing bugs.
HOW TO FIND LOGS
Game logs are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs
Server logs are located here:
R5\Builds\WindowsServer\R5\Saved\Logs
To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.
Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log
HOW TO FIND SAVES
Your saves are located here:
C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!
If you are playing on a dedicated server:
• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.
Dedicated server logs are located here:
R5\Saved\Logs
Dedicated server saves are located here:
R5\Saved\SaveProfiles
To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).
Please close the dedicated server before archiving your saves.
HOW TO FIND CRASH DUMPS
If crashes are involved, please share crash dumps:
Game client dumps (if play offline)
%LOCALAPPDATA%\Local\R5\Saved\Crashes
%LOCALAPPDATA%\Local\R5\.sentry-native
Server dumps (if you self-host from game client)
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\.sentry-native
SteamLibrary\steamapps\common\Windrose\R5\Builds\WindowsServer\R5\Saved\Crashes
Dedicated server dumps
Windrose Dedicated Server\R5\.sentry-native
Windrose Dedicated Server\R5\Saved\Crashes
HOW TO FIND DXDIAG
Please also include your DxDiag report. This is your PC specifications in .txt format:
• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.
Any additional screenshots and/or videos are HIGHLY appreciated!
do you have any characters \ symbols in your PC name or in your Windows User name that have non english letters?
Yes, warp is enabled
no, its just "Antonio"
I will try to get back to you, need to investigate this further
ok thank you!
Hello, I have same problem.. Please have you find any solution ?
Not yet. I bought it to play with my friends, so I can only hope that the devs can help me somehow. Whatever they tell me to try, I'll do it to make the game work. If you find out anything, please let me know.
some people telling that using VPN should work
@heady nebula Will you let me know if they fix this? Or will there be a general update?
Hello! Very sorry for not getting back.... so far it is unclear for us what is going on here...
Are you trying to connect via an invite code or direct IP?
I tried both ways, neither worked
Can your friends connect to you if you try to Host a game?
they can't
did you find any solution? Exactly the same thing happens to me, although previously it worked normally
if ur looking into the issue , its the ISPs blocking their services. Using Cloudflare Warp ONE.ONE.ONE works for some people. It didn't work for me; my ISP tried to charge me more for a public IP address, and I refused. They said they weren't blocking anything, but they still can't let me connect to the game servers.
@heady nebula Sorry to bother you, but is there anything that works? My ISP said there's anything that can be done
I also tried it with that program but it didn't work for me either, I really don't think it's a network problem, it must be something else, I hope at least the devs are aware
Any news on this? Same error here 
I've tried everything and I haven't solved it, so I'm afraid we just have to wait for the devs to rule on it.
I tried reinstalling the game and completely deleting the game folder with the logs. Tried a few things on the network side, like flushing DNS etc. The logs don't tell me anything, this is very upsetting. It just keeps crashing mid loading or sending me back to the main menu
@heady nebula When I try to join my friend's world, I get stuck on an infinite loading screen, but he can join my game without any issues. What could be causing this and what could I try to fix it? I was thinking about copying his world save files and pasting them into my local files, but I'm not sure how advisable that is.
When my friend joins my game, he doesn't get stuck on an infinite loading screen like I do, but what happens is that the connection seems to start failing — for example, items I move to chests don't transfer over to him, and structures I place stay in an editing/ghost phase.
When the game works normally, but as soon as my friend joins it starts failing completely and stops registering any interactions I make. When I exit and re-enter, nothing I did since my friend joined gets saved to my progress.