This is my 10th time to remake a character.
#Stuck on loading screen, everytime I had to delete my save, is there a permanent fix?
real flume
old root
Please disable Steam cloud saves for windrose
remote owl
I encountered the same problem. After playing on PC, I decided to play on rog ally and kept getting stuck on an endless loading screen. I can't even access my character. After rolling back my save and resynchronizing with the cloud, I can play the game once, and then the endless loading screen returns.
old root
Please disable Steam cloud saves for windrose
remote owl
Please disable Steam cloud saves for windrose
Do you know why this is happening? and will it be fixed?
old root
We do see an issues that sometimes saves could get corrupted an it is more common when you play on several devices and use Steam Cloud to sync your saves between different machines. We do not know why this happens and currently investigating this. For now we recommend to disable Cloud Saves for Windrose while playing the game.
If your last session happened before Sunday the 19th and you now cannot load into the game, it is most likely that your save is corrupted and cannot be restored. But if you delete your save folder it should fix it for you.
HOW TO DELETE SAVES
Disable Steam Cloud saves.
Go to:
-
C:\Users%username%\AppData\Local\R5\Saved\
-
Delete SaveProfiles folder
On Sunday, April 19th we have released an update that backups your saves automatically every time the game or the server launches, so if you have played a session after Sunday 19th's update you have a save back up.
HOW TO RESTORE BACKUP FOR THE GAME CLIENT
Disable Steam Cloud saves.
Go to:
-
C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles%your_Steam_ID%_Backups
-
Select the latest backup (or any preferred one). Backups are named by date and time.
-
Copy all contents from this folder (it should contain one folder + AccountDescription.json).
-
Navigate to: C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles{your_Steam_ID}\RocksDB
-
Paste the copied files there (replace existing files if prompted).
remote owl
We do see an issues that sometimes saves could get corrupted an it is more commo...
Thank you. for now, I will make backups manually and send them to a second device, via a third-party cloud. I hope you will fix the problem very soon.
old root
sorry for the inconvinience!
wicked tapir
We do see an issues that sometimes saves could get corrupted an it is more commo...
Hello, I did everything said above, but no matter what backup save file I insert, it still causes the game to be infinitely stuck on loading screen before the main menu. Is there any other solution available?
P.S. If I remove the saved profiles folder completely and load in completely fresh it lets me in then
real flume
Remaking a brand new character seems to work
But this is unacceptable
This is the top prio cause having to remake makes the game unplayable
old root
On Sunday, April 19th we have released an update that backups your saves automatically every time the game or the server launches, so if you have played a session after Sunday 19th's update you have a save back up.
HOW TO RESTORE BACKUP FOR THE GAME CLIENT
Disable Steam Cloud saves.
Go to:
C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles%your_Steam_ID%_Backups
Select the latest backup (or any preferred one). Backups are named by date and time.
Copy all contents from this folder (it should contain one folder + AccountDescription.json).
Navigate to: C:\Users%username%\AppData\Local\R5\Saved\SaveProfiles{your_Steam_ID}\RocksDB
Paste the copied files there (replace existing files if prompted).
wicked tapir
On Sunday, April 19th we have released an update that backups your saves automat...
All my backupfiles are not working
the game wont let me in main menu if I go with edited profile folder
old root
This is the top prio cause having to remake makes the game unplayable
meanwhile we suggesr to switch off steam cloud saves for windrose to avoid such issues
wicked tapir
meanwhile we suggesr to switch off steam cloud saves for windrose to avoid such ...
Cloud save or not, if all local saves are currupted then its not a cloud issue
old root
All my backupfiles are not working
sir, please create a separate thread
wicked tapir
sir, please create a separate thread
There is one
old root
This is frustrating
we are very sorry that you have encountered this issue. we are working hard trying to figure our why this could be happening.
real flume
No matter if we create a thread . It supposed to be one thread for one problem so players can funnel in and not scrolling for hours trying to find useful info that can fix their issues